Senior product and digital engagement manager jobs

Job Title: Individual Giving Manager Department: Income Generation and Partnership Development

Reports to: Director of Income Generation and Partnership Development

Hours: Full time, (part time and flexible arrangements considered)

Salary: £30k-£38k (pro-rata if part time and dependent on experience)

Contract: Fixed term for 2 years, potential to extend depending on funding

Location: Largely home based / with occasional visits to the Oxford office. Must be able to attend two all staff meetings in Oxford per annum 

Role purpose:

To develop and deliver an Earthwatch individual giving programme. The role will focus on identifying opportunities to engage supporters, implementing activities to cultivate, solicit, and steward donors, and increasing financial contributions from new and existing supporters. The role will also assist in the delivery of major donor cultivation events alongside senior staff. 

Key deliverables:

Strategy & Income Growth

• Develop and implement a multi-year individual giving strategy, including regular giving, one-off donations and legacy giving

• Set and monitor income and engagement targets, using data insights to refine and improve approaches. 

Campaigns & Appeals

• To project manage multiple appeals delivering accurate campaigns across digital, print, and telephone on time, to inspire and convert supporters, on budget to a high standard and meeting agreed targets.

• To manage the relationship with external fundraising agencies, ensuring they are briefed and provided with the information they need.

• Collaborate with the communications team to ensure campaigns align with brand and messaging guidelines.

• Undertaking all activities in line with best practice standards and processes as set out by the Institute of Fundraising, Fundraising Regulator and any other bodies as prompted by the Director. 

Donor Engagement & Stewardship

• Deliver high-quality donor communications, including impact reports, appeals, and tailored updates.

• Support donor journeys that build loyalty and increase lifetime value through a range of fundraising products

• Attend events as required to meet donors.

Data Management & Reporting

• Ensure all materials produced are accurate and compliant with relevant data protection and gift aid legislation (where applicable).

• Use the database to track donor engagement and manage contact strategies.

• Produce reports and analysis on giving trends, campaign performance, and donor behaviour to inform decision-making.

Collaboration & Support

• Work closely with colleagues across Income Generation, Communications, Programmes, and senior leadership to maximise donor opportunities and engagement.

In undertaking these roles, the postholder should also have regard to: -

• Acting as an ambassador for the work, vision and values of Earthwatch Europe.

• Ensuring continuous development of skills and knowledge required for the post, undergoing training and performance review as required.

• Working within all the policies and procedures of Earthwatch Europe, ensuring compliance with health & safety policies and all legal and contractual obligations associated with the post.

• Collaborating with other Earthwatch teams to ensure effective delivery of partnership programmes.

• Carrying out any other reasonable duties commensurate with the level of responsibility of the post, as requested by the post holders line manager. 

Please find attached the full job description and person specification.

Senior Marketing Performance Officer

This role plays an important part in shaping how ARUK invests in marketing. By bringing together marketing campaign performance, audience insight and financial data, the role helps the organisation understand what is driving engagement, income and long-term supporter growth — and where future marketing investment should be focused. This role is ideal for someone who enjoys using data and insight to answer the question: “What’s working in our marketing — and how can we do more of it?”

The wider Marketing Planning team is responsible for ensuring ARUK’s marketing activity is insight-led, strategically aligned and focused on delivering the greatest impact. This role is a key part of that function, helping ensure decisions are guided by evidence and performance insight.

The Senior Marketing Performance Officer will help establish a clear and consistent view of marketing performance across the organisation, translating audience insight, campaign results and marketing data into actionable recommendations that shape future strategy.

The role will help build ARUK’s create a clear and consistent view of marketing performance across ARUK, enabling teams to understand what is driving audience engagement, income growth and long-term supporter value.

This is a real opportunity to help build ARUK’s marketing effectiveness capability from the ground up. The successful candidate will work closely with senior marketing leaders and gain exposure to strategic decision-making across marketing, fundraising and digital teams.

Key Responsibilities:

 Marketing Effectiveness & Performance Measurement

· Develop a clear view of marketing performance across channels and campaigns

· Maintain the organisation’s marketing ‘single source of truth’ performance dashboard

· Identify opportunities to improve ROI and marketing effectiveness

Audience Insight & Learning

· Working with the Senior Marketing Planning Manager, translate audience behaviour marketing insight into recommendations for marketing strategy

· Support campaign teams with message testing and audience understanding

· Maintain key audience insight resources such as YouGov crunch and manage use across the organisation

· Support the Head of Marketing Planning and Senior Marketing Planning Manager in ensuring all marketing activity is rooted firmly in audience needs and motivations.

Data and Decision Support

· Work with product, CRM, Data and Finance teams to ensure accurate marketing reporting

· Identify gaps in insight or measurement and recommend future approaches

· Help teams embed a test-and-learn culture

Stakeholder Engagement & Upskilling

· Present clear, insightful recommendations to senior leaders and campaign owners to guide investment and planning.

· Support training for teams on how to use insight, performance data and funnel metrics to improve campaign effectiveness.

· Champion a test-and-learn culture across the organisation.

· What Success Looks Like Teams understand what is driving marketing performance

· Campaign planning is informed by robust insight

· Marketing investment decisions are based on clear evidence

· ARUK has a consistent view of marketing performance across the organisation

· Help Strategic Marketing establish marketing effectiveness as a core capability within ARUK.

Knowledge, skills and experience needed:

· Strong experience analysing marketing performance data across multiple channels (digital, brand, fundraising, PR, paid media etc.).

· Demonstrable experience designing or implementing measurement frameworks, dashboards, KPIs, or campaign reporting approaches.

· Experience working with audience insight (quantitative and qualitative) and translating this into practical recommendations for campaign planning or proposition development.

· Experience working with analytics, data, or CRM teams to extract, clean and interpret data into marketing strategy.

· Experience presenting insight and performance findings to senior stakeholders, with clear recommendations.

· Ability to interpret complex datasets, identify patterns, and turn evidence into actionable improvements.

· Highly analytical, with strong critical thinking and problem-solving skills

· Able to communicate complex information simply and compellingly.

· Curious, evidence-led mindset — always seeking to understand “what’s working and why”. ·

· Comfortable challenging constructively and influencing decision-making.

· High attention to detail and accuracy.

· Ability to plan and manage multiple insight or analysis workstreams simultaneously.

· Collaborative and proactive — able to work closely with Fundraising, Digital, Insight, Brand, Comms and Data teams

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £36,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 19th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

This is a genuinely exciting time to join our growing team and make a real difference to people affected by gyanecological cancers.

As our Senior Digital Marketing Officer you will be responsible for boosting our income through online engagement, marketing and stewardship. The role includes responsibility for delivering paid advertising across various platforms (currently META, PPC, Reddit and TikTok) driving income through direct gifts, challenge event participation and other income generation activities.

Writing, designing and delivering our supporter emails, and overall supporter journeys, is also a key component of the role, boosting digital engagement with a view to driving additional income over time.

When it comes to this work, you'll be our lead for this area internally but you'll also have the support of our digital agency, who we maintain a close working relationship with, the wider fundraising team and the organisation as a whole. You will also benefit from several years of testing, insight gathering and proven results to build upon.

No formal qualifications are needed and charity sector experience is not a requirement. We encourage everyone with the appropriate skills, experience and potential to apply.

The Project Manager plays a vital role in delivering exceptional Project Management for the major new Salesforce implementation of Marketing Cloud and Data Cloud. This project will improve our Supporter experiences particularly in terms of email journeys. This role takes responsibility of the planning, execution and management of the Salesforce implementation of Marketing Cloud and Data Cloud project.

This strategic project is key to implementing the 10-year organisational strategy, ARUK: Towards a Cure. The post holder will manage the full project lifecycle, from planning and execution through to embedding the new platform, ensuring the project is delivered on time, to scope, and to a high standard.

The post holder is part of a small team at ARUK and from time to time may need to support other colleagues to ensure smooth critical service delivery to the organisation.

This is an 18-month FTC.

 Key Responsibilities:

Project Management – Salesforce Marketing Cloud

· Develop a flexible project plan for the Marketing Cloud project that is adaptable to unexpected changes; manage these changes effectively through appropriate stakeholder management and risk planning.

· Build and maintain strong relationships with project team members, internal stakeholders, and third parties, to foster collaboration and drive the successful delivery of the salesforce marketing cloud project.  Manage the relationship with the external implementation partner.

· Drive and monitor project progress against timelines using appropriate project management tools (e.g. Excel, Smartsheet, MS Projects or similar), and ensure stakeholders are updated at key checkpoints; ensure roles and responsibilities are clearly defined and understood from the start.

· Lead and participate in all required project meetings including sprint planning, reviews and retrospectives.

· Apply sound judgement and problem-solving expertise to manage project risks, decisions, and dependencies within the wider organisational context; demonstrate accountability by escalating project risks via appropriate and agreed channels.

· Support the Project Sponsor, Product Owner and Programme Manager with effective decision-making, budget management, and management of dependencies with other digital or organisational workstreams.

· Responsible for assessing and managing the project risk throughout the life of the project

· Manage all project governance and documentation, ensure meetings, actions and decisions are managed and documented appropriately.

· At the end of the project, conduct project closure and review sessions to capture successes and learnings and help ensure project outcomes and the new platform are effectively embedded into business-as-usual (BAU).

Stakeholder Management and Collaboration

· Lead on the development of a stakeholder management plan for the Project Sponsor and Product Owner ensuring it is tailored and maintained throughout the project lifecycle.

· Liaising with the L&D team and internal communications team to ensure suitable change management and communication plans are in place

· Liaise on a regular basis with ARUK’s central Projects & Programmes team, ensuring project plans and approach align with ARUK’s project management approach.

· Work with the Senior DDT Programme Manager to ensure plans and reporting are set up and delivered in line with the wider DDT programme requirements. Build strong professional relationships, trust, and inspire confidence with stakeholders at all levels.

Project Management Best Practice

· Adopt and apply appropriate project management methodologies to suit the nature of the project.

· Contribute to the facilitation of project management best practise within DDT Teams

Knowledge, skills and experience needed:

· Project management experience with evidence of successful delivery of complex technology projects including the identification, recording and tracking of expected benefits from the project during the project lifetime.

· Lead, motivate and manage this project, ensuring roles and responsibilities are clear, drawing on the skills, strengths and knowledge of others to ensure deliverables are met.

· Recognised project management qualification or demonstrated relevant work experience that also demonstrates strong negotiation and influencing skills to drive project outcomes.

· Excellent communication and interpersonal skills, with the ability to build relationships, influence stakeholders, and manage sensitive matters with professionalism and discretion.

· Strong planning, organisational, and time management skills, with the ability to manage priorities in a fast-paced, growth environment.

· Excellent problem-solving skills, finding solutions and ensuring the project stays on track.

· Ability to maintain clarity when under pressure and retain focus on the end goal.

· Motivate, manage and pass on best practice in project management to other relevant colleagues.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £47,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 12th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Are you ready to play a pivotal role in transforming how a leading Royal Medical College delivers digital experiences to its members and staff?
Do you thrive at the intersection of people, process, and technology especially when Salesforce is involved?

The Digital Products Business Analyst is a key member of our Digital Products Team, created to elevate and optimise how Salesforce is used across the Royal College of Radiologists (RCR). This is an exciting opportunity to shape the future of our digital landscape and deliver real, measurable value for colleagues, RCR Fellows, and members.

In this role, you’ll lead the discovery and definition of requirements, manage end to end delivery of digital projects, and play a central part in testing, deployment, and training. You’ll be the crucial bridge between internal teams and our technical Salesforce specialists ensuring solutions are well understood, effectively implemented, and continuously improved.

From kick starting development projects to overseeing UAT and embedding new digital ways of working, you'll support the entire lifecycle of our Salesforce-driven products.
To be successful in this role you’ll be someone who enjoys making sense of complexity and turning it into clarity. You understand how to balance technical feasibility with user needs, and you can com-municate confidently with everyone from developers to senior leaders.

What you’ll do:

• Lead discovery workshops, interviews and requirement gathering sessions across the organi-sation
• Translate business needs into user stories, acceptance criteria, and actionable project plans
• Manage digital development projects from initiation to delivery
• Coordinate UAT, deployments, and end user training
• Create clear, accessible documentation and training materials
• Support colleagues with ongoing Salesforce training and troubleshooting
• Act as the connector between teams, ensuring smooth communication and alignment
• Work closely with the Head of Digital Products and senior leadership to drive our product roadmap forward

You’ll bring:

• Experience working with Salesforce or similar CRM platforms (essential)
• Strong business analysis and/or product delivery experience
• Excellent communication and stakeholder engagement skills
• Experience in agile ways of working (e.g., stand ups, sprint planning, retrospectives)
• Impressive organisational skills and attention to detail
• The ability to manage your own workload, take initiative, and drive projects forward
• Experience in a membership, education, or not for profit organisation is a bonus!

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We are hiring a Senior Marketing Manager - Challenge Works

About Challenge Works

At Challenge Works, we design and run challenge prizes to spark innovation in science, technology and society. We are part of Nesta, the research and innovation foundation.

We have run over 100 challenge prizes awarding over £260m, on behalf of public, private and philanthropic funders around the world, including the Longitude Prize on Dementia with Alzheimer's Society and Innovate UK, the Sustainable Cities Challenge with Toyota Mobility Foundation, the Smart Data Challenge with the UK Government Department for Business and Trade and Ofwat’s Water Innovation Fund. Our four priority areas are Climate Response, Cities & Societies, Health and Technology Frontiers.

Summary

This is a new role leading the strategic use of marketing and communications to advance Challenge Works’ social impact mission and commercial objectives.

You will serve as the organisation’s senior lead on marketing and communications, acting as a trusted partner to leaders across the business, and reporting into a member of our Senior Leadership Team.

There are two key strands to the role.

1. Driving marketing and communications for Challenge Works with a focus on brand and business development. You will work closely with our priority area leads and Communications Manager to plan and deliver integrated campaigns, digital content, events, stakeholder engagement and PR to accelerate their growth priorities. You will also develop and deliver communications strategies to strengthen the Challenge Works brand through impactful thought leadership, and orchestrate the rollout of campaigns that position us as a leader in transformative innovation.
2. Overseeing the delivery of effective development and delivery of prize communications, working with our small in-house communications team and a retained PR agency, as well as any other ad hoc contractors. It also includes acting as an adviser and, where needed, an extra pair of hands on prize communications activity.

Success in this role requires the ability to think strategically while moving swiftly to action. We are a small team and everyone needs to dive in and be hands-on.

We are entirely funded through our work on prizes, so our communications and marketing activity needs to show business results as well as supporting our impact goals. Our target audiences are a niche group: innovation teams within governments, research and innovation funders, philanthropic foundations, and other innovation partners and experts, both in the UK and worldwide. Success means building our brand in the long term to generate awareness and trust with those target communities while also delivering opportunity-led communications that drive conversion for specific propositions. With limited resource, all our channels need to work together effectively to maximise impact.

You will draw on strong relationship-building skills to collaborate effectively across Challenge Works, Nesta and external partners, while bringing the authority and insight needed to influence senior leaders and ensure our communications consistently reflect our ambition and expertise.

The role

• Develop and deliver integrated marketing campaigns aimed at reaching and engaging current and future funders, with a particular focus on owned digital channels and in person stakeholder events.
• Build the Challenge Works brand across all relevant channels so that it becomes synonymous with transformative innovation in the minds of funders in the UK and around the world.
• Thought leadership. Collaborate with internal and affiliated external thought leaders to nurture a pipeline of authentic, high-impact content that builds the Challenge Works brand and generates qualified leads for prize funders and partners.
• Stakeholder strategy. Collaborate with colleagues leading our BD efforts to develop our stakeholder engagement strategy and guide our approach to stakeholder management across Challenge Works.
• Overseeing retained PR agency to ensure effectiveness and value for money in prize communications and, to generate complementary PR ‘moments’ that contribute to funder engagement and awareness.
• Provide strong leadership of the communications team to ensure that they are continuing to develop in their roles, maximising innovator engagement and delivering to the high expectations of our funders. Provide advice, expert input, and training across the wider team around communications topics to enable the whole team to embed best practice communications principles in their work.
• Own the marketing and communications budget ensuring value for money across all activity and budget planning for future strategic initiatives.
• Leveraging our prize communications. Working with the communications team to ensure that we are optimising the opportunities for wider marketing and business development that the prizes (and their communications budgets) will generate.

The person

• A strong track record of developing, delivering and leading the delivery of strategic multichannel marketing strategies and plans, using marketing as part of business development and lead generation in a B2B context
• A strong track record of developing and evolving brand identities in a B2B or social impact context, ensuring brand consistency and resonance across all touchpoints
• Demonstrable understanding of social, political and economic trends and market conditions to provide strategic communications advice to senior staff
• Deep knowledge and proven understanding of communications functions (media, marketing, events, campaigns, editorial, content development, digital platforms) and how they be applied as part of an integrated marketing or communications approach in the pursuit of a communications objective
• An exceptional and experienced strategic thinker, with proven ability to think quickly, digest large amounts of information and consult and advise quickly on communications options and tactics across the communications mix
• Strong interpersonal and collaboration skills, with the ability to work with and support multiple teams efficiency and effectively
• A flair for communicating clearly, concisely and persuasively, verbally and in writing, with proven ability to translate complex topics around entrepreneurship, business, technology, and science into clear, accessible and effective communications products
• A highly effective project manager, who can plan and deliver against multiple projects and priorities at the same time, keeping work on track and ensuring clear communication across internal teams so all parties know what they are required to do and when they need to do it
• Desirable: Experience operating in a small to medium-sized organisation environment with a small communications function that requires both strategic thinking and hands-on delivery.

As with all staff employed in a communications role at Nesta, the postholder will also be at their best working in a collaborative, fast-paced environment, have a flexible approach and an appetite for taking on new tasks and challenges.

What we offer

Salary: circa £39,000 (60% FTE of £65,000) plus an array of benefits, including health cash plans, dental insurance, the ability to buy and sell annual leave, eyecare vouchers and more.

Location: This role is based in Blackfriars, Central London, hybrid working arrangement (with at least 1 day working from the office)

Term: Permanent

Hours: This is a part-time role, working 22.5 hours per week.

Making an application

To apply for this role, please submit your application before 8:00am on 6th April.

Interviews will take place w/c 13th April 2026.

At Nesta, we believe that a diverse workforce leads to an organisation that is more innovative, more creative and gets better results.

We want our workforce to represent the diversity of the people and communities we serve. We also want our workplace to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

This means that when we are recruiting, we actively seek to reach a diverse pool of candidates. It also means that we are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good balance between work and home life, so we do everything we can to accommodate flexible working, including working from home, compressed or part-time hours, job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

About Action for Pulmonary Fibrosis

Action for Pulmonary Fibrosis (APF) is the UK’s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive.

Role purpose

The Senior Individual Giving Manager is responsible for driving the growth of Action for Pulmonary Fibrosis’ individual giving income through data-led acquisition, engaging fundraising campaigns and exceptional donor stewardship. This role owns the income targets and leads the strategy and execution of individual gifts, regular giving, direct mail appeals (digital and print), inmemory giving and lottery. They will coordinate direct mail campaigns and support the Operations team to deliver meaningful stewardship. Collaborating with teams across the organisation, the post holder will proactively identify opportunities to introduce fundraising asks within engagement journeys, helping convert new audiences into long-term supporters. They will ensure APF’s campaign planning and engagement pathways are designed with inclusion and lived experience at their core, while driving sustainable income growth through acquisition and retention. Combining strategic thinking with storytelling, data insight, careful planning and management of warm stewardship, you’ll ensure donors feel valued and inspired to continue supporting APF.

Key Responsibilities

1. Individual giving strategy and stewardship

• Lead and grow APF’s individual giving programme, helping to build meaningful relationships with our supporters.
• Map out and improve the donor journey from first interaction through to long-term support, increasing acquisition, retention and lifetime value.
• Track and monitor income performance, contributing insight to forecasting and helping shape realistic and ambitious targets.
• Lead on the evaluation and analysis of the Individual Giving programme by monitoring performance against objectives and using sector trends, benchmarking and competitor insights to strengthen our approach.
• Identify and address any barriers in the donor journey to improve conversion and engagement.
• Support the Operations Team to deliver consistently meaningful and timely stewardship to individuals including those giving in memory of loved ones.

2. Direct mail campaign coordination

• Coordinate direct mail appeals and renewal campaigns from planning through to delivery, developing compelling fundraising requests aligned to organisational priorities and connect supporters with APF’s impact.
• Develop campaign briefs, segmentation plans and income projections.
• Manage campaign timelines and work with external suppliers where required to ensure activity runs smoothly.
• Monitor response rates, ROI and overall income performance.
• Capture and apply learning from each campaign to continually improve and strengthen future activity.

3. Regular giving programme development

• Lead the development and growth of APF’s regular giving programme, including the lottery product, helping to build a strong and sustainable base of monthly supporters.
• Create recruitment, onboarding and retention strategies that welcome and inspire regular donors.
• Develop tailored stewardship journeys that keep monthly supporters connected to the impact of their giving.
• Monitor and track acquisition, attrition and upgrade trends to inform future growth.
• Test and refine propositions to strengthen long term income and supporter engagement.

4. Data segmentation and insight

• Lead audience segmentation across individual giving activity to ensure supporters receive relevant and meaningful communications.
• Use CRM data and behavioural insight to inform targeting and messaging and campaign planning.
• Produce regular analysis of performance sharing insights and recommendations.
• Champion a culture of testing, learning and continuous improvement across fundraising activity.

5. Acquisition through engagement pathways

• Work collaboratively with colleagues across Services, Involvement and other teams to identify opportunities to introduce appropriate fundraising requests within wider engagement journeys.
• Use a mixture of digital and direct mail acquisition techniques to attract new supporters, increasing both the number of donors and their engagement with APF.
• Support the development of workflows that that define next steps following different types of engagement and shape clear engagement pathways that support conversion from initial engagement through to appropriate fundraising opportunities.
• Ensure lived experience and inclusive practice are reflected in all design and messaging.

6. Supporter care standards and compliance

• Support operational teams to deliver a high standard of supporter care at every stage of the supporter journey.
• Provide guidance on stewardship principles and help navigate more complex supporter relationships.
• Work with the Governance and Operations Manager to ensure all activities complies with GDPR and the Code of Fundraising Practice.
• Use data and engagement insights to identify high-value or high-potential supporters and refer them appropriately.
• Work in collaboration with internal stakeholders to achieve objectives, including attending and contributing to cross organisational meetings.

How to apply

Please submit a CV and a covering letter (maximum of two pages) highlighting your skills and suitability to the role, reflecting the key responsibilities in the job description.

First stage interviews to be held virtually on 1st May 2026, second stage interviews to be held at the Peterborough office on 8th May 2026.

Join VICTA's team and be part of our award-winning work empowering children and young adults who are blind or partially sighted. We help young people question limiting presumptions they might have, helping them to view themselves and their potential in a new way.
 
We seek an experienced fundraiser who is looking for their next challenge or wants more responsibility to develop and deliver a robust, high-quality mass participation events strategy and plan. Drawing on your experience and the strengths of the charity, you will be responsible for our flagship fundraising event, the TCS London Marathon and shape the future of our mass participation portfolio including bespoke challenges.

Our ideal candidate will have excellent planning and project management, relationship building and influencing skills. Your strong leadership skills and change management experience will be essential as you navigate and embed new challenges and ways of working within an ambitious and growing team. You’ll bring big picture perspective and use your communicating and influencing skills to ensure our key stakeholders help us deliver and grow. Embracing insight, testing, evaluation, and continuous optimisation you will make sure all our engagement is audience centred. If you are an ambitious, highly organised and passionate Senior Fundraising Manager, this is the role for you. 
 
We provide a positive work culture where learning and development is actively supported and promoted. The ideal candidate will be a problem solver, diligent, have a good sense of humour and happy to lead from the front. The position offers hybrid working with a minimum of three days in our Milton Keynes office.

To apply, please send a CV and covering letter. A full job specification is available on request. 

Benefits

• Hybrid working possible (minimum three days in office)
• Critical Illness Cover
• 23 days holiday rising to 28 (plus public holidays)

Job Title:Senior Public Fundraising Manager

Salary: £45,000 per annum

Team: Fundraising

Hours:Full Time,37.5

Contract Type: Fixed Term - 12 Months

Location:Hybrid - SSH / WFH,TW12 3RA

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Senior Public Fundraising Manager to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It’s a great time to join Shooting Star Children’s Hospices as we have continue to grow our public fundraising offer, developing and testing new products to engage new audiences.

About the role

 As Senior Public Fundraising Manager, you will oversee and develop a diverse portfolio of Individual Giving and Community Fundraising programmes, maximising income and supporter engagement.

As a key part of the Supporter Engagement team this post will support the team to drive sustainable growth across Individual Giving, Community, Legacies and Supported Family Fundraising. The post will work in a strategic way, using insight to maximise potential income and develop both new and existing donors, community relationships and partnerships across the SSCH catchment through targeted donor and product development campaigns, supporter acquisition and retention programs, underpinned by robust supporter journeys.

The post holder will work flexibly across the Supporter Engagement income streams, supporting the team to drive growth, donor numbers and community visibility. They will also be accountable for their own income stream. This role combines a targeted driven approach with excellent donor care and relationship management.   

This is an exciting time to join a friendly, motivated and highly focused team who are passionate about growing our public fundraising activities and providing the best possible support to those who fundraise for us.

About you

You’ll be an experienced fundraiser and people‑manager with a strong record of generating income and delivering against ambitious financial targets. Alongside this, you’ll bring proven experience in leading, motivating and developing high‑performing teams.

With excellent organisational, planning and project‑management skills, you’ll confidently build effective relationships and provide exceptional supporter stewardship. Comfortable working with databases and digital tools, you’ll be curious about innovation and open to exploring new approaches to strengthen and grow our fundraising offer. You’ll also have a solid understanding of sector best practice, including GDPR, Gift Aid and fundraising regulations.

Your experience in Community, Individual Giving or Legacy fundraising will enable you to contribute real insight across our supporter engagement portfolio. Creative, proactive and solutions‑focused, you’ll thrive in a fast‑paced environment and work flexibly across priorities to deliver meaningful results.

You will thrive as part of a team, and manage in a supportive and inclusive way, motivating the team to develop and grow individual skills and experience.

If you are proactive and motivated, passionate about fundraising and thrive as part of a busy team we would love to hear from you.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
  
  Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
  
  Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Please contact Georgina Goddard if you have any questions about this role.

Closing Date: 09/04/2026

Role title: Senior Youth Engagement & Careers Lead
Salary: £29,000 – £34,000 (dependent on experience)
Hours: Full-time, 37.5 hours per week
Location: Kettering (80% office-based)

Purpose of the role

The Senior Youth Engagement & Careers Lead increases the reach, use and impact of Youth Employment UK’s careers and skills support for young people.

The role focuses on promoting and embedding key products including Young Professional Online Courses and Virtual Work Experiences, while supporting development of new programmes. The postholder builds relationships with schools, colleges, youth organisations and partners, ensures youth voice is embedded, and maintains safeguarding standards.

Outputs (what is delivered)

• The role increases engagement with careers and skills products through relationships with schools, colleges, youth organisations and partners, promoting resources and delivering presentations.
• The role manages the Youth Ambassador Programme, including recruitment, onboarding and ongoing engagement through monthly sessions and events.
• The role acts as Designated Safeguarding Lead, maintaining policies, systems and reporting, ensuring safeguarding and Prevent responsibilities are met.
• The role contributes to development of careers and skills programmes, informed by youth insight.

Outcomes (what success looks like)

• Success is shown through increased numbers of young people accessing and using careers and skills products.
• Resources are actively and consistently used by schools, colleges and partners.
• The Youth Ambassador Programme is well-attended, with ambassadors contributing regularly, developing skills and reporting positive experiences.
• Safeguarding is compliant and embedded across all activity.
• Relationships with partners are strong and ongoing, supporting growth in engagement.
• Youth insight informs product development and organisational activity.

Behaviours (how the work is done)

• The role requires a professional, organised approach to managing a varied workload.
• The postholder communicates clearly and confidently, including presenting to young people, educators and partners.
• The role works collaboratively across teams, ensuring youth engagement supports organisational priorities and youth voice is represented.

Attitudes (ownership and judgement)

• The role requires ownership across product engagement, ambassador activity and safeguarding.
• The postholder manages their workload independently, prioritises effectively and delivers consistently.
• Sound judgement is required in safeguarding, stakeholder engagement and prioritisation.
• Risks and issues are identified early and escalated appropriately.

Skills and experience

• Experience of working with young people and managing programmes or projects is required.
• Strong communication skills are essential.
• Experience in careers education, employability or programme design is important.
• Safeguarding experience is required, ideally at DSL level or with strong knowledge of practice.
• Ability to build relationships with schools, colleges and youth organisations is essential.
• Understanding of the education, skills and youth employment landscape is desirable.

Working arrangements and benefits

• This role is based in Kettering with 80% office attendance.
• We offer a supportive environment and flexible working where possible. Benefits include annual leave, pension, wellbeing days, volunteering days and professional development.
• Additional benefits include on-site parking, office meals and team activities.

Values

Youth Employment UK is a professional, collaborative and purpose-driven organisation.

All colleagues are expected to demonstrate professionalism, integrity, collaboration and a commitment to supporting young people and employers.

Recruitment process

Initial online interview (approx. 30 minutes), followed by a second-stage in-person interview with a task.

Candidates will be informed of outcomes as soon as possible.

Please let us know if you require reasonable adjustments at any stage.

THE ROLE

Job Title: Head of CRM

Reports To: Chief Executive

Location: Remote and hybrid working (occasional travel to SportsAid Head Office)

Salary: £60,000 per annum FTE; pro-rated to £36,000 per annum for 3 days/week

Contract: Permanent; part-time

Hours of work: Part-time position, approx. 21 working hours a week (3 days per week), some evening work may be required from time to time, reasonable flexible work options are available.

CONTEXT & PURPOSE OF ROLE

SportsAid is currently implementing Salesforce Nonprofit Cloud as our new organisation-wide CRM platform to strengthen engagement with athletes and their parents/care-givers, supporters and funders, partners, alumni, volunteers and other key stakeholders.  The Head of CRM will provide strategic and operational leadership for the charity’s CRM function.  

Initially the focus of the role will be to realise the value of the implementation, including adoption, embedding ways of working and processes across teams, improving data quality, refining reporting, ensuring good system governance and optimising organisation-wide usage. 

Longer term, the role will develop and lead a CRM roadmap, identifying priorities and enhancements for future development and planning the strategic evolution of our new CRM ecosystem and long-term sustainability of our Salesforce Nonprofit Cloud platform.

You will lead organisational change, embed best practice CRM processes, ensure high-quality data governance and maximise the value of CRM insights to support fundraising, programme delivery, marketing, partnerships and impact reporting.

BACKGROUND

Founded in 1976, SportsAid is a national charity that provides recognition and financial help to emerging young talented sports people – the next generation of British sporting heroes and heroines – often at a crucial time in their personal and sporting development. 

SportsAid’s Mission is to champion and support the next generation of athletes to fulfil their potential in sport and life.

We put athletes first.  We champion fairness and inclusion.  We work together.  We are ambitious and accountable. 

We bring together partners, supporters and alumni to provide financial help, trusted guidance and belief – particularly at the moments when staying in sport becomes hardest.  For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars. 

SportsAid manages and delivers several programmes of support including SportsAid Athlete Awards, the Talented Athlete Support Scheme (TASS), the Diploma in Sporting Excellence (DiSE) and Backing The Best.

KEY RESPONSIBILITIES

 CRM Strategy & Leadership

• Champion CRM adoption across all function areas.
• Serve as the internal subject matter expert on CRM best practice.
• Lead continuous improvement and optimisation of the platform.
• Develop and deliver a multi-year CRM roadmap aligned to organisational strategy.
• Act as Product Owner for Salesforce Nonprofit Cloud.

 Salesforce Nonprofit Cloud Implementation & Optimisation

• Lead final configuration, rollout and optimisation of:

• • Constituent management
  • Fundraising and donation management
  • Grants management
  • Beneficiary engagement
  • Programme and impact tracking

• Configure and manage:

• • Custom objects, fields, page layouts, record types
  • Validation rules and automation
  • Reports and dashboards
  • Permission sets and role hierarchy

• Oversee integrations (eg website forms, email marketing platforms, finance systems, payment gateways).
• Manage sandbox environments, release cycles and change control.
• Liaise with external Salesforce implementation partners where required.

 Data Governance & Compliance

• Develop and enforce data governance policies and procedures.
• Ensure compliance with:

• • UK GDPR
  • Fundraising Regulator guidance
  • Charity Commission reporting requirements

• Maintain data integrity, security and role-based access controls.
• Implement duplicate management, data cleansing and quality assurance processes.
• Develop data retention and archival policies.

 Reporting, Insight & Impact Measurement

• Develop organisation-wide reporting frameworks.
• Build dashboards to support:

• • Fundraising performance
  • Beneficiary progression
  • Partner engagement
  • Impact reporting

• Ensure reliable KPI tracking aligned to Board reporting requirements.
• Support data-driven decision making at SMT and Board level.

 User Adoption & Training

• Develop and deliver a CRM training strategy for all staff.
• Create user guides, process documentation and onboarding materials.
• Provide ongoing support and troubleshooting.
• Establish and support CRM ‘champions’ (super-users) across function teams.
• Monitor adoption metrics and address any resistance to change.

 Supplier & Stakeholder Management

• Manage relationships with Salesforce partners and third-party vendors.
• Oversee licence management and budget control.
• Contribute to digital transformation projects across the charity.

ESSENTIAL SKILLS & EXPERIENCE

 Experience

• Substantial experience of a similar role within a UK charity (essential).
• Experience with:

• • Marketing Cloud Account Engagement (Pardot)
  • Experience Cloud
  • Payment integrations (eg Stripe, FinDock)
  • Grants management workflows

• Experience managing small CRM or data teams.
• Understanding of impact measurement frameworks in sport or social change.

Salesforce & Technical Expertise

• Significant experience administering Salesforce Nonprofit Cloud (or NPSP).
• Salesforce Administrator certification (ADM-201); ideally Salesforce Advanced Administrator certification.
• Strong understanding of:

• • Data model architecture
  • Schema design and object relationships
  • Flow automation (Salesforce Flow)
  • Validation rules and approval processes
  • Reports and dashboard development

• Familiarity with managing integrations using APIs, middleware or tools such as:

• • REST/SOAP APIs, Zapier or similar
  • Marketing automation integrations

• Experience in implementing and managing Salesforce Applications.
• Experience managing CRM data migrations.
• Understanding of role hierarchy, profiles and permission sets.

 CRM Leadership Experience (ideally involving Salesforce)

• Proven experience leading CRM implementation or major system transformation.
• Experience developing CRM strategies in a UK charity, membership or sport organisation.
• Experience driving organisational adoption and behavioural change.
• Demonstrable success improving CRM data quality and insight capability.

 Data & Governance

• Strong understanding of:

• • UK GDPR and data protection principles
  • Data governance frameworks
  • Information security best practice

• Experience implementing data quality monitoring processes.

Project & Change Management

• Experience managing system rollouts and phased releases.
• Familiarity with Agile or iterative delivery approaches.
• Strong stakeholder engagement skills across technical and non-technical audiences.
• Ability to translate operational needs into technical CRM solutions.

 Communication & Leadership

• Excellent written and verbal communication skills.
• Ability to influence senior leaders and Board members.
• Strong facilitation and training capability.
• Collaborative, solutions-focused and pragmatic approach.

 Personal Attributes

• Strategic thinker with strong operational delivery capability.
• Highly organised with attention to detail.
• Comfortable working in a growing and evolving organisation; happy to be ‘hands on’.
• Passionate about the power of sport to change lives.
• Committed to inclusion, diversity and safeguarding principles.

WHAT WE OFFER

• The opportunity to lead SportsAid’s digital transformation to ensure the charity is enabled to make a lasting impact on the lives of young athletes and their families.

• A collaborative, supportive working environment where your ideas and contributions are valued.

• Professional development opportunities to enhance your skills and grow within the role.

• Flexible working: reasonable flexible, remote and hybrid working options are available.

• Salary: a FTE salary of £60,000 per annum; pro-rated to £36,000 for 3 days/week.

• Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.

• Healthcare: membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.

• Cycle to Work Scheme: available to all staff. 

• Death in Service Benefit: inclusion in company scheme. 

• Season ticket loan: an interest free loan is available to all staff.

• Holidays: 25 days per year, plus Bank Holidays, increasing by 1 day for each year of service, up to 30 days (pro-rated for part-time roles). 

APPLICATION PROCESS

Please apply with your CV and a one page cover note on how you meet the essential criteria – the application deadline is by 5pm on Friday 17th April 2026.

On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete.  Shortlisted applicants will be notified by Wednesday 22nd April 2026 to have a preliminary online conversation with the recruiting panel (including the Chief Executive and the database implementation consultant).

Interviews will be held in person on Thursday 30th April 2026 at the SportsAid office in London.

SportsAid recognises that certain sections of the community have been affected by structural inequities and may be denied the opportunity to participate equally and fully in sport at all levels. SportsAid as an organisation believes our role is to remove the barriers that our most under-served, at risk and minoritised groups of young people experience when trying to access sport and physical activities.

SportsAid therefore positively welcomes, and seeks to achieve, diversity in our workforce and that all job applicants, volunteers and employees receive equal and fair treatment. We positively encourage applications from all candidates regardless of age, race, ethnicity, gender, disability, marriage and civil partnership status, gender identity, background, religion, faith, sexual orientation, maternity status, pregnancy, belief or nationality.

NOTES:

The SportsAid office is in London, but this role can be based remotely.

As the role may involve indirect, online contact with young people, the appointee will be required to undergo an enhanced DBS check in relation to the post.  

Senior Legacy Officer

Location: Manchester (Northern Quarter) or London
Contract: Permanent
Salary: £32967.34 - £41740.90 
Closing Date: Monday 6th April 2026
Interviews: w/c 7th April 2026

About us

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior Legacy Officer to join our Individual Giving and Legacies team.

We support over 16,000 young people each year by providing accommodation, health support and life skills to help them move on from homelessness. Our ambition is to end youth homelessness by 2037.

Our fundraising teams play a vital role in making this happen, with legacy giving forming an increasingly important part of our long-term, sustainable income.

About the role

This is an exciting opportunity to play a key role in delivering Centrepoint’s growing legacy programme, helping to generate over £2.5m annually and supporting our wider fundraising ambitions.

You’ll lead on the development and delivery of impactful legacy marketing campaigns, inspiring supporters to leave a gift in their Will and helping to build meaningful, long-term relationships.

Working collaboratively across teams, you’ll create compelling supporter journeys, use insight and data to drive performance, and manage agency relationships to deliver high-quality, multi-channel campaigns.

This role can be based in either our London or Manchester office.

What you’ll be doing

• Delivering multi-channel legacy marketing campaigns (direct mail, digital, telemarketing and paid media)
• Developing and optimising supporter journeys to increase engagement and legacy pledges
• Using data, insight and a test-and-learn approach to improve campaign performance
• Managing relationships with external agencies and suppliers
• Collaborating with internal teams including Data & Insight, Communications and Supporter Care
• Monitoring budgets and ensuring campaigns deliver against KPIs
• Supporting the development of in-memory giving products and stewardship approaches

About you

We’re looking for a creative and data-driven fundraiser who understands the sensitivity and impact of legacy giving.

You will have:

• Experience in legacy, direct marketing or relationship fundraising
• Strong knowledge of supporter journeys and campaign delivery
• Experience managing external agencies and delivering campaigns end-to-end
• The ability to analyse data and translate insight into action
• Excellent communication and stakeholder management skills
• A proactive, collaborative approach with a passion for innovation

Most importantly, you’ll have a genuine commitment to supporting young people and helping to end youth homelessness.

Why join Centrepoint?

In return for your efforts, you’ll receive:

• 25 days annual leave (rising to 27 days)
• Healthcare cash plan and private medical insurance
• Employer pension contribution (5%)
• Income protection
• Cycle to Work scheme and interest-free travel loan
• Ongoing training and development opportunities

We operate a hybrid working model, with a minimum of 50% office attendance (typically 2–3 days per week).

Our commitment to inclusion

At Centrepoint, we are committed to creating an inclusive environment where everyone feels valued. We welcome applications from all backgrounds, including those with lived experience of homelessness.

Using AI in your application

We recognise that some candidates may choose to use AI tools  to support their application. While this is fine, we encourage you to ensure your application reflects your own skills, experience and motivations. Applications that appear overly generic or not tailored to the role may not be progressed.

Apply now

Don’t miss out on this fantastic opportunity to join our team as a Senior Legacy Officer — click Apply now.

Product Marketing Coordinator

This role is critical in ensuring Dot Dot Dot’s property offer meets market demand, business needs, and our social mission.

You will manage key parts of the property product lifecycle - from defining value propositions and preparing properties for launch, through to marketing, viewings, and quality control. Working closely with Marketing and Services teams, you’ll help ensure our properties are well‑positioned, well‑presented, and successfully filled.

This is a varied, hands‑on role combining strategic thinking with operational delivery, and desk‑based work with regular visits to properties. You’ll be supported in role by our senior marketing coordinator and head of marketing and business development.

The fundamentals of the role

Marketing and sales enablement

• Develop property messaging, value propositions, and supporting materials.
• Ensure each property has strong visual assets, including photography, video, and written content.
• Create and maintain property information sheets for internal and external use.
• Coordinate property‑related communications, including Mailchimp viewing emails and location‑based social media content.
• Work with the Marketing team to deliver campaigns, promotions, and go‑to‑market activity.

Viewings organisation and coordination

• Plan, schedule, and continuously improve the property viewings process.
• Supervise and support a small team of property viewing assistants (PVAs), including training, quality oversight, and timesheet approval.
• Ensure PVAs have accurate, up‑to‑date product information, sales guidance, and customer engagement support.
• Occasionally attend viewings to assess quality and gather feedback.

Go-to-market planning and execution

• Visit properties to understand condition, local context, and customer appeal.
• Support property launch planning, including pricing, audience targeting, and marketing tactics.
• Coordinate with Marketing to implement campaigns that attract high‑quality guardians.
• Track and report on the performance of property launches and viewings.
• Work cross‑functionally to ensure alignment between product, marketing, and service standards.

Product vision and positioning

• Support the definition and development of clear, compelling property value propositions.
• Ensure property products align with business objectives, customer needs, and market trends.
• Work with Marketing and Services to connect operational quality with external positioning.

Market and customer insight

• Research market needs, pricing, locations, and competitor activity.
• Develop and refine guardian personas to support effective targeting and communication.
• Share insights across the business to inform marketing, sales, and product decisions.
• Handle applicant information responsibly, ensuring personal data is recorded, stored and shared in line with GDPR requirements and Dot Dot Dot’s data protection policies.

Product lifecycle management

• Liaise with Services during property setup to ensure standards and product features are embedded from the outset.
• Oversee the property journey from setup through launch and occupation.
• Ensure properties are ready for viewings and occupancy through clear coordination and communication.

About you

You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:

• Interest in our mission and values as an organisation.
• Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
• Resourceful and proactive approach - the product marketing coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical.
• Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
• Ability to prioritise workload and efficiently manage diary in order to achieve results and meet deadlines.
• Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
• Ability to translate operational detail into clear, compelling customer‑facing messaging.

You’ll have the opportunity to deepen your skills in:

• IT literacy - you should be willing to learn how to use our CRM, Salesforce, as well as Slack, Google Workspace and other digital platforms.
• Public speaking - learn how to confidently communicate our mission, values and standards internally.
• Professional development and self-awareness, supported by access to training such as customer service, brand and behavioural tools.
• Understanding property guardianship, including how it works in practice, how to explain it clearly, and how to respond to common questions or queries from applicants.

Are you a creative and user-centred Learning Designer with a passion for education? Do you want to make a real impact in the medical field by creating world-class digital learning courses for doctors?

RCR Learning supports radiologists and clinical oncologists’ professional development throughout their career – whenever and however they practice. We design, develop and deliver innovative learning products that respond to the real challenges of clinical practice. We’re building a world-class digital learning library of high quality, engaging courses which meet our members’ needs.

The Royal College of Radiologists (RCR) is looking for a Digital Learning Designer to join our dynamic RCR Learning team. You’ll collaborate with subject matter experts and RCR Learning colleagues to design and develop visually engaging, interactive online learning resources that support doctors throughout their careers.

What you’ll do:

Design & develop digital learning

• Work with SMEs to design, test and evaluate interactive online learning courses.
• Create engaging multimedia assets including graphics, animations, videos and templates.
• Develop storyboards and scripts, offering technical and creative input.
• Communicate design ideas clearly and contribute innovative approaches.
• Ensure all content meets RCR brand, accessibility and quality standards.
• Manage multiple projects, deadlines and deliverables.

Support & improve our digital learning offer

• Identify improvements to the LMS, analytics and user experience.
• Support project workflows and operational processes across the Learning team.
• Monitor delegated budgets and contribute to annual content reviews.

Innovate & stay up to date

• Keep informed on best practice in digital learning, pedagogy and accessibility.
• Evaluate new tools and platforms to enhance our learning offer.
• Support marketing with insights into user engagement and standout content.

What you’ll need:

• Extensive experience applying educational and instructional design principles to high quality digital learning. 
• Proficiency in key digital learning authoring tools (e.g., Storyline, Rise 360, Synthesia, Canva). 
• Strong visual design skills, ideally with experience using Adobe Creative Suite. 
• Experience creating engaging digital and video based visual assets. 
• Knowledge of accessibility standards (e.g., WCAG), copyright, GDPR and other relevant legislation. 
• Ability to collaborate confidently with SMEs and internal stakeholders. 
• Experience designing interactive learning exercises such as branching scenarios (desirable). 
• Experience working with doctors, academics or medical professionals (desirable).

If you're excited about using your design skills to support healthcare professionals and improve patient care, we’d love to hear from you.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme