Senior program jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
The role of the Events team within Alpha International is to oversee the organising of Leadership Conference (LC) in-person, any events around Leadership Conference (including Donor events, Wednesday CEF event, Alpha Staff day, regional satellite events) and London-based Alpha events across the year (such as Alpha Collective and Experience Alpha).
This role is responsible for managing health and safety across the HTB sites, catering (crew, bloom café, Brompton road food vans and green rooms), internal deliveries and LC app, along with other LC related tasks.
The Key Responsibilities
Logistical arrangements:
o Development and execution of the events Day Plan. This is a minute-by-minute detailed plan that holds all the information of what will take place at the event
o Gathering technical and logistical requirements from speakers, stream leaders and internal departments; then negotiating this with the IT, Production, Vergers and Volunteers Teams or with an external venue or AV suppliers
o Determining catering requirements and caterer management
o Hiring of any additional venues as required and HTB site logistics
o Attending site visits (for external venues that might be used)
o Hiring of any additional equipment required for the event
o Liaising with the Production, IT, Verger, Worship team and all other internal departments
o Ensuring any legal and insurance tasks are thought about and in place for the event taking place
o Creating floor plans for the vergers to use
o Liaising on interpretation needs are met including BSL
o Liaising regarding speakers and associated tasks including contracts, gifts and accommodation
o Liaising and implementing programme decisions
o Developing and implementing new floor plans and layouts at events
o Ensuring event Health and Safety has been implemented
o Delivery plans
o Any other event related task
Marketing and communications:
o Working closely with the marketing team on the marketing plan and budget
o Steer and monitor social media campaigns, alongside internal creative services teams
o Ensuring all GDPR protocols are followed – keeping the login access tracker up to date
o Overseeing LC app contract and content
o Delegate collateral e.g. packing tote bags
Staffing:
o Volunteer recruitment working closely with the Alpha leadership on this
o Communication with HTB staff as to their specific roles and responsibilities & conducting staff briefings
o Building working relationships with volunteers and team when onsite
Registration and Ticketing:
o Oversight of the busy Leadership Conference inbox for guest queries
o Creating booking system for taking in person events registrations using an online event platform
o Ensuring the Alpha leadership gets regular booking reports
o Oversight of IT equipment owned by team
o Granting access to systems
Safeguarding
o Linking in with the Safeguarding Lead if any safeguarding issues come up in the inboxes or at the event
Debrief
o Debrief to be done for different areas involved in
Leadership Conference Week Responsibilities
o Taking a lead role on several key packages assigned to this role
o Create and maintain comprehensive event documentation
o Writing papers on the different areas for senior management to review as and when is required
o Stay within the budget allocated and make adjustments to event constraints based on financial situation. Looking for ways to save money on all areas you look after
o Developing and implementing new and improved processes
o Holding the Alpha standard on communication in everything we do or send before, during or after the event
o Attend senior leadership meetings to provide updates as an when is required on your different areas
o Managing admin across the event, dealing with sign off, budgets and compiling post event reporting – to take learnings for next years event
o Looking at ways to improve LC year on year by researching competitor events and market knowledge
o Any other event related tasks to support Head of Events
Helping on the day at CEF events across the year (such as Alpha Collective, Experience Alpha, Rising Generation).
The Right Candidate
• Committed to the vision of HTB and Alpha
• Large event management experience
• Hard worker that can handle high pressure and workload in the lead up to a large event
• Able to juggle large and varied work load
• Tactful and diplomatic
• Flexibility in working hours in the lead up to the event due to trainings, event set up, event days and pack down
• Providing leadership to the people who report to you, including motivating team members to achieve their goals and responsibilities within the event. Providing guidance, mentorship, and support to other team members, creating a positive and productive work environment
• Excellent attention to detail and strategic thinker
• Strong operational and administrative background
• Self-starter, able to work on own initiative and with minimal supervision, with a sense of urgency and enthusiasm
• Strong project management experience
• Excellent analytical, problem-solving, decision-making and resource management capabilities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
Reporting to the Marketing Manager, the Digital Marketing Officer will be responsible for the day-to-day operational delivery of our website, email marketing, and digital assets. They will play a key role in user engagement, service promotion, and data-driven decision-making. They will manage and optimise our WordPress website and DotDigital email platform, ensuring all content aligns with brand and accessibility standards. The role will contribute to creative content development and campaign ideation, as well as tracking and reporting performance across channels to support the marketing manager with data-driven recommendations. This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage)
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description attached
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Wednesday, 19 November 2025.
Got questions about the role? Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


Job Title: People and Data Reward Officer
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £34,093.64 per annum (Inclusive of £3,000 London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Fixed Term Contract (12 months)
Hours: 37.5 hours per week
Are you passionate about making a difference through data and people focused initiatives? Refuge is looking for a People Data and Reward Officer to join our People and Culture team.
In this varied role, you’ll report to the People Data and Reward Manager and play a key part in ensuring the smooth and accurate delivery of our monthly payroll, annual pay awards, and employee benefits. You’ll also contribute to the ongoing development and upgrading of our HR systems, alongside providing quality and timely data.
In this role, you will be delivering a responsive range of effective, compliant and customer focused people services that contribute to an inclusive culture, enabling colleagues to sustain high levels of performance and helps Refuge to achieve its Strategic Objectives, and be a great place to work.
You will also be delivering accurate and timely processing of the monthly payroll including the implementation of the annual pay award and employee benefits. The post holder will also be responsible for supporting broader team activities associated with the development of the HR system and pay and reward strategies.
Job Closing Date: 09:00am 25 November 2025
Interview Date: 5 December 2025
The client requests no contact from agencies or media sales.
School Governance and Admissions Officer
We wish to appoint a skilled and experienced team member to be the lead officer for school governance and admissions in Church of England schools across the Diocese. The post holder will work closely with the Director and Deputy Director of Education, schools, governors and senior leadership teams.
Position: School Governance and Admissions Officer
Location: East Sussex/Hybrid
Salary: £30,970 per annum (pro-rata FTE £44,242 pa)
Hours: Part-time, 26.25 hours per week (flexible working)
Contract: Permanent
Closing Date: 27th November 2025
Interview Date: Hove on 15th December 2025
About the Role
The Diocese has 154 schools across Sussex working in partnership with 360 parishes. The vision for Education is to be “Deeply Christian, serving the common good.” Based at Church House in Hove, the organisations seeks to live out this vision to “Know, love and follow Jesus”.
The principal duties include:
- Providing advice and support relating to school admissions to headteachers and school governors
- Advising school governing boards and headteachers on issues of compliance and governance, including complaints and disciplinary issues
- Developing and delivering training related to admissions and governance
- Managing the recruitment and appointment process of foundation governors
- Working with the Deputy Director and School Effectiveness Team to address leadership and management issues in schools with the purpose of raising standards and improving outcomes for children
About You
- Be educated to degree level (or equivalent) and with experience of being a school governor, clerk to governors or have other relevant governance experience
- Have up to date knowledge and understanding of education legislation and regulation related to admissions and governance for Church Schools and Multi-Academy Trusts
- Have the ability to plan and deliver high quality training to governors and headteachers
- Be able to establish effective working relationships with a broad range of stakeholders, including governors, headteachers, academy partners and Local Authority officers
- Be committed and confident in the aims and ethos of the Diocese of Chichester as an outward facing ambassador for the diocesan Education team
For full details of the job please see the job description and person specification when you click to apply.
About the Organisation
The vision of the Diocese is to help people within the Diocese to know, love and follow Jesus. Based in Hove and serving the people of the Diocese across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.
As an employer, and as a Church House team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.
Benefits include:
- The opportunity to apply to use the DBF’s remote working policy to work from home for part of the week.
- A 0.7 pro-rata entitlement to 28 days of annual leave, plus bank holidays and 2 privilege days per year,
- Flexi-time, free parking, the ride to work scheme
- Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%
- An employee assistance programme with access to counselling support, GP helpline, financial, legal and care advice and support
- Free eye tests and employer contribution towards glasses
- Free parking, the ride to work scheme and development opportunities
The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.
This role is subject to an Enhanced DBS check and the post will involve travelling around the Diocese, some evening work and occasional work at weekends.
Other roles you may have experience of could include School Governance Officer, School Admissions Officer, School Governance and Administrations Officer, Teacher, Governor, School Governor, School Admissions, School Governance. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionYour Role in Our Vision
We’re looking for a proactive Finance Business Partner to deliver a high-quality, customer-focused finance partnering service. You’ll play a key role in supporting strategic and operational decision-making through expert financial insight, modelling, and analysis.
Key Responsibilities
- Act as a trusted partner to senior leaders supporting operating plans, strategic decisions, and identifying opportunities to maximise impact and value.
- Develop complex financial models, forecasts, and long-term plans challenging assumptions and enhancing understanding of financial risk.
- Design and deliver clear, insightful financial performance reports and commentary.
- Provide financial training to non-financial managers, empowering confident and informed decision-making.
- Build strong relationships across the organisation from budget holders to accounting operations with occasional national travel.
What You’ll Need
- Proven finance partnering experience in a complex or multi-division organisation.
- Excellent analytical skills with the ability to translate numbers into clear, actionable insight.
- Advanced Excel and strong financial modelling capability.
- Confident communicator with the ability to engage and influence non-financial stakeholders.
- Strong relationship-building and customer-focused mindset.
- A recognised accountancy qualification (ACA, CIMA, ACCA, or CIPFA) and degree-level education (or equivalent).
- Bonus points for experience in the charity or not-for-profit sector and a track record of driving continuous improvement.
Please see the full job description
Application Process
As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please cite your preferred location.
Close date for applications: Sunday 2nd November 2025 (We reserve the right to close this advert early should we recieve a high volume of suitable applications. We strongly encourage early applications to avoid disappointment)
Salary: up to £55,000
Contract: Full time, perm
Based: UK Based with occasional travel into offices and hospices when required
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments.
Additional InformationMarie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Editor in Chief
Contract: Permanent, Full-time
Salary: c£110,000
Reports to: Chief Executive Officer
Location: Flexible, with a preference for the UK, Germany, or Denmark.
Our client is a globally recognised leader in evidence-based healthcare. For over 30 years, the organisation has been committed to producing trusted health evidence that informs decisions, improves outcomes, and supports better health for all.
The organisation is now seeking an outstanding Editor in Chief to provide scientific, editorial, and publishing leadership across its global evidence production and publishing activities. This is a pivotal appointment that will shape the future scientific direction and ensure that the organisation’s evidence remains rigorous, relevant, and trusted worldwide.
Reporting directly to the Chief Executive Officer, the Editor in Chief will lead the implementation of the organisation’s 2025–2030 Scientific Strategy, guiding its evidence synthesis and publishing portfolio, and ensuring the highest standards of methodological integrity and policy relevance.
The Editor in Chief will be responsible for setting the scientific and editorial vision, strengthening the organisation’s position as the global benchmark for trustworthy evidence. The postholder will work in close partnership with the CEO and Governing Board to uphold editorial independence and scientific credibility, while advancing innovation through living evidence, AI integration, and equity-centred approaches.
The Editor in Chief will also serve as one of the organisation’s key scientific ambassadors, engaging with funders, policymakers, and international partners such as the World Health Organization, the Wellcome Trust, and other leaders in the global evidence ecosystem.
To be successful in this role, the organisation is looking for:
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An internationally recognised expert in evidence synthesis or related fields, with a deep understanding of methodological standards and research integrity.
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A proven leader with experience managing complex scientific or editorial programmes, ideally with international reach.
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A strong track record of innovation in evidence production, including digital, AI-enabled, or living evidence approaches.
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Outstanding communication and stakeholder engagement skills, with the ability to influence at senior levels across scientific, policy, and health communities.
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A personal commitment to the organisation’s values of rigour, transparency, and collaboration, and to advancing equity, diversity, and inclusion in global health research.
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The motivation and courage to lead change within a dynamic and evolving external landscape, taking thoughtful, evidence-informed risks to drive progress.
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The ability to inspire, engage, and unite both the internal team and the wider community around a shared purpose, demonstrating emotional intelligence, adaptability, and composure when navigating complexity and challenge.
Above all, the successful candidate will bring vision, integrity, and passion for the transformative role of high-quality evidence in improving health outcomes worldwide. This is a unique opportunity to lead the scientific strategy of a world-leading organisation at a time of significant innovation and opportunity.
If you share this commitment to evidence-based practice, global collaboration, and equity in health, we would be delighted to hear from you.
Please see the appointment brief for a more detailed outline of the role, along with additional information about the organisation and its community.
How to Apply:
Please apply by submitting an up-to-date CV and a supporting statement addressing the role requirements via the Prospectus website.
The organisation is a Disability Confident employer. If you have a disability and would like to be considered under the Disability Confident Scheme, please let us know in your covering letter. If you require any reasonable adjustments to support your application, we encourage you to tell us.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Advice & Triage Service Manager
Salary: £55,544 – £61,000 per annum
Hours: 35 hours per week (28 hours per week will be considered)
Contract: Permanent
Location: Kennedy Leigh Family Centre, Hendon (Hybrid working available)
Interviews: 24th & 25th November, 2025
Are you passionate about helping families with diverse needs have a positive experience when accessing social care?
Do you want to work in a dynamic partnership of 12 community organisations?
Are you up for the challenge of establishing referral pathways and embedding a new advice, triage and support service?
If you’re saying yes to the above, we would welcome an application from you.
About the Role
We’re recruiting an Advice & Triage Service Manager to lead Norwood’s new Advice Triage Service (Open Front Door), a flagship access point for families, professionals, and community partners seeking advice and guidance across children’s and adult social care. This is a key leadership role overseeing the service’s launch, growth and delivery, with responsibility for operational performance, stakeholder engagement and service innovation.
You’ll build and lead a committed triage team, align referral pathways across Norwood’s services, and work closely with external partners across the Jewish community and statutory sectors. This role offers a unique opportunity to shape a model that puts accessibility and cultural sensitivity at the centre of how families seek support.
About Norwood
Founded in 1795, Norwood is the UK’s oldest Jewish charity, supporting neurodivergent children, their families, and adults with neurodevelopmental disabilities.
At Norwood, you’ll make a real difference every day. You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Your Day-to-Day
As Advice & Triage Service Manager you’ll:
- Deliver: establish and embed the Advice Triage (OFD) model for public launch in March 2026
- Lead: recruit, manage and motivate a multi-disciplinary team including triage workers, referrals staff, and reception
- Develop processes: create triage protocols, safeguarding and referral procedures, and escalation frameworks
- Be client focused: oversee a first class inbound query management across all contact channels
- Champion collaboration: coordinate referral pathways with key partners, and build strategic relationships with schools, synagogues, charities and LA/NHS services
- Design: manage the design and population of an online service directory
- Turn up the volume: work with communication and engagement teams to promote the service
- Ensure great customer service: oversee the development and rollout of a CRM system
- Analyse and evaluate: lead service evaluation, report to senior leadership and funders, and embed co-production in service design
Qualifications, Training and Experience
Essential:
- Relevant degree in Social Work, Health, Education, or Management; And/or Leadership or project management qualification
- 3+ years’ experience in social care, education, or advice services
- Proven ability to lead services, manage teams, and deliver change
- Strong knowledge of referral systems across the voluntary and statutory sectors
- Sound safeguarding knowledge
- Excellent stakeholder, communication and CRM skills
Desirable:
- Knowledge of the Jewish community and culturally specific services
- Experience setting up a helpline, triage service or call centre
- Familiarity with neurodivergent support needs and transitions
- Experience developing service directories or digital tools
Reward & Benefits
We offer a supportive, purpose-driven environment with:
- Hybrid and flexible working (Finish at 13:00 on Friday’s)
- 21 days annual leave + Bank Holidays + Jewish Holidays (pro rata if part-time)
- Employee Assistance Programme
- Blue Light Card discount scheme access
- Cycle to Work scheme
- Health cash plan including dental, optical, physio and other benefits
- Opportunities for development and leadership coaching
To apply:
- Please submit your CV along with a 500 word cover letter outlining how you meet the criteria set out in the person specification.
- Please also review the attached candidate pack
Are you a fundraising leader who wants to play a key role in shaping the future of young people across Barnsley?
We're working with Base71 in search for a Head of Fundraising and Communications for their upcoming state-of-the-art Youth Zone, supporting young people discover their passion and purpose.
Salary: £50,000 to £55,000 per annum
Contract: Permanent, Full Time, 37.5 hours per week
Location: Barnsley (with 3 days per week on site)
Benefits: 33 days inclusive of bank holidays, plus Birthday Leave, 3% matched contribution pension, an Employee Assistance Programme.
Culture: Flexible, supportive, able to work with autonomy
About the Charity
Opening in early 2026, Base71 - Barnsley Youth Zone will be a game-changer for Barnsley, a place where thousands of local young people will come to discover who they are, what they love, and what's possible. It will be the first Youth Zone in Yorkshire, part of the phenomenal OnSide network of national Youth Zones changing lives across the UK.
This is a rare opportunity to be part of something from the ground up, to shape how the local community, business leaders, and key funders connect to and champion this ambitious project. With highly trained youth workers and over 20 activities to try each session, the Youth Zone's purpose is to help young people grow to be happy, healthy and successful adults.
About the Role
Working closely with the Chief Executive and senior leadership team, you'll lead the development and delivery of a bold, creative and high-performing fundraising and communications strategy to generate £1.4m annually.
You'll grow and nurture a portfolio of committed individuals and local businesses (founder patrons). You'll also build new income streams across trusts and foundations, corporate partnerships, and major donor giving.
At the same time, you'll oversee all things brand, PR and communications, with a talented Communications Manager in place to help you raise awareness and build strong community relationships ahead of launch and beyond.
This is a leadership role with legacy. You'll inspire Barnsley's business community, philanthropists and champions to believe in and back the potential of their town's young people.
About You
This role would suit a relationship-led fundraising leader who brings energy, creativity and ambition to their work. You'll be a strategic thinker, a compelling communicator, and a natural connector of people and ideas.
We're especially keen to hear from candidates with:
- A proven track record of personally securing five-figure+ gifts from corporates or major donors or equivalent from the commercial sector.
- Experience building and managing a high-value donor pipeline and stewarding relationships for long-term support.
- Strong leadership skills - you know how to bring out the best in people, and how to build something special with a small but mighty team.
- A real passion for youth opportunity, community and levelling the playing field.
This is more than a job; it's a chance to be part of something genuinely transformational. You'll join at a pivotal time, with the opportunity to shape how this incredible space is funded, understood and embraced by its community.
Please send a copy of your profile or CV to Ellen Drummond at Charity People as the first step if you'd like to find out more.
Deadline: Only because this role has been advertised previously, we will be reviewing applications on a rolling basis, so please get in touch as soon as you can. If you feel this might disadvantage you in any way at all, please reach out to Ellen and she'll ensure you don't miss out.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater
- Role: Membership Services Manager (Member Relations)
- Department: Development
- Hours: Full-time, 41 hours per week (including one hour paid lunch break)
- Working Type: Onsite
- Contract: Permanent
- Salary: £35,928 per annum
- Application deadline: 12pm (midday) on 24 November 2025
About the role
The British Museum is proud to be one of the world's most visited museums. In 2024, its home in Camden received 6.5 million visitors, more than any other museum in the UK. Against this backdrop, the British Museum is now undergoing an extraordinary transformation, and we look forward to the upcoming display of the Bayeux Tapestry.
As Membership Services Manager (Member Relations), you will take responsibility for the management and administration of primarily back-of-house Member relations and support, with a particular focus on managing the Membership contact centre and maintaining a first-class service for all Members.
Key areas of responsibility
- Customer Service: you will set and maintain expected standards of customer service across the team, manage the response to all phone, email and postal queries while maximising the support given to Members. In addition, you will act as the department's customer care champion and key point of collaboration and escalation for complex queries impacting Members.
- Team Management: You will take primary responsibility for the management, recruitment and administration of the Member Relations team within Membership Services. You will ensure that team are fully supported in their roles and in delivering the best service for Members.
- Membership Contact Centre: You will take primary responsibility for the management of the Membership contact centre, overseeing its functioning, allocation of work, effectiveness, reporting, administration of payments and financial reconciliation
If this sounds like the right opportunity for you, then we'd love to hear from you. A full job description is available below; this details the key dimensions of the role and the person specification.
About you
The successful candidate should demonstrate:
- The ability to Tackle complex problems while delivering the best outcomes for the Museum and Members alike,
- Previous experience in a busy customer service role, ideally working in a senior role or managing a telephone contact centre/customer inbox.
- Strong expertise and experience with CRM databases (preferably with experience of Raiser's Edge) as well as experience with credit and debit card payment systems
- Experience with resolving complex problems and handling complaints
- Fantastic telephone manner and correspondence skills
- First-class time management, for themselves and team members
Benefits include:
- Be a part of a world-renowned institution, where history, culture, and innovation come together!
- 25 days annual leave (rising to 30 days after long service) plus 2.5 privilege days, in addition to bank holidays
- Generous civil service pension scheme (find out more here)
- Complimentary exhibition tickets
- Free entry at paid national museum and gallery exhibitions
- Free and discounted entry to international cultural organisations
- Interest-free travel loans and rental deposit loans
- Employee Assistance Programme for mental health support
Our Values
Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered. These are:
- Care Deeply
- Embrace the Unknown
- Spark Curiosity
- Value Many Voices
Additional details
If you have any additional needs that we should be aware of to support you with your application, please provide details
The British Museum is committed to promoting equality of opportunity for all employees and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated in line with their relevant knowledge, skills and experience.
*Unfortunately, for this role we are unable to offer Sponsorship to applicants*
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
The Museum's aim is to hold a collection representative of world cultures and to ensure that the collection is housed in safety.



We are looking for a Care Supervisor (Senior Care Assistant) to join our dedicated team at Galanos House in Southam, Warwickshire. Experience working in care homes, adult health, social care, or community settings is essential.
As a Care Supervisor, you will inspire care teams to provide compassionate, high-quality support tailored to each resident’s needs. Evidence of professional development in dementia care is required. You will create personalised care plans, promote health and well-being, and ensure that the preferences and choices of residents are central to their care.
Working 37.5 hours per week, shift patterns are from 7:00am to 2:30pm and 2:00pm to 9:30pm, including weekends and bank holidays.
Please note that we are currently only able to consider applications from candidates who live within commutable distance of the care home and have the legal right to work in the UK. We are unable to sponsor visas at this time.
Key responsibilities of the role:
- Manage shifts effectively to ensure everything runs smoothly and that care is always a top priority.
- Guide and support team members to help them develop professionally.
- Assess individual care needs, create personalised care plans, and ensure the safety and well-being of all residents.
- Oversee medication administration and ensure it’s done safely and accurately.
- Provide compassionate care, particularly in end-of-life situations, offering emotional support to residents and their families.
You will hold a Level 3 Diploma in Adult Social Care or equivalent and will be willing to work towards a Level 3 Team Leader / Supervisory Apprenticeship Standard. An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 22 days’ paid holiday plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The client requests no contact from agencies or media sales.
The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Development Operations and Stewardship Officer to join our Development Directorate, providing key support within a small fundraising team of 9. It’s a particularly exciting time to join the Development Team - we’ve recently completed a successful capital campaign (£9.5m raised) and are now in planning stages of our next major fundraising initiative.
The role
This role is central to ensuring our supporters feel valued and engaged. You’ll help deliver the operational side of donor stewardship from processing income and coordinating communications, to supporting events and managing donor data. You’ll work closely with colleagues across the Academy, including Development, Communications, Finance and Programme Teams, to ensure our donors are well supported and celebrated.
This is a varied and rewarding role for someone who enjoys working across teams, communicating clearly, and managing multiple priorities. You’ll be proactive, organised and creative in your approach, with a keen eye for detail and a genuine interest in strengthening relationships. Whether you’re coordinating tailored donor communications, supporting the Development Board, or helping deliver impactful events, your work will help ensure our supporters feel understood and appreciated.
If you’re looking to grow your career in fundraising and stewardship within a values driven organisation, we’d love to hear from you.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy.
The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team.
Working at the Academy
Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement, on our website.
Terms and conditions
The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.
How to apply
We use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using CVs, candidates are asked to answer questions that test skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the hiring panel.
We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
Please contact the HR team if you have any questions.
Please click Apply to apply on the Applied recruitment platform.
Applications must be received no later than 12:00 noon on 10 November 2025.
Financial Planning and Analysis Manager
£52,744 pa plus excellent benefits
London WC1 and home-based - hybrid with expectation to work at London office 40% of the time
35 hours per week, full-time
Permanent contract
The Royal College of Paediatrics and Child Health (RCPCH) is seeking a strategic and analytical Financial Planning and Analysis (FP&A) Manager to play a pivotal role in supporting the College’s mission to improve child health by ensuring effective financial planning, reporting, and business partnering across the organisation.
Reporting to the Associate Director of Finance, you will lead on the annual budgeting and forecasting process, produce regular financial performance reports, and develop financial models to support key strategic decisions. You will ensure that the College’s leadership has access to clear, insightful analysis to guide financial and operational planning.
You will foster a culture of effective business partnering, providing expert financial advice and support to budget holders and colleagues across the organisation.
Key responsibilities include:
- Leading the annual budgeting process and developing regular reforecasts in alignment with the College’s strategic priorities
- Producing timely and accurate monthly, quarterly, and annual financial reports and analysis
- Developing financial models to support key strategic and operational decisions
- Providing financial insight and advice to senior leadership and budget holders to support informed decision-making
- Line managing and developing the Finance Analyst, fostering a culture of excellence, accountability and continuous improvement
- Ensuring the integrity of financial information through robust processes, controls, and analytical review
- Partnering with the Financial Controller to support compliance, audit preparation, and financial controls
- Supporting finance system development and the use of tools such as Power BI for enhanced reporting
Essential skills and experience include:
- Qualified accountant (ACA, ACCA, CIMA, or equivalent)
- Minimum of 5–7 years’ experience in financial management roles
- Strong analytical skills and ability to provide clear, actionable insights
- Proven experience of leading budgeting, forecasting and financial reporting processes
- Excellent communication and stakeholder engagement skills
- Advanced Excel skills and experience of financial modelling
The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.
Closing date: 10 November 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.


The client requests no contact from agencies or media sales.
Vision: Home-Start believes every parent should have the support they need to give their children the best possible start in life. Main purpose of job: To support Home-Start Southwark’s administrative and operations functions, enabling us to provide the best possible support to families with children under 5 in Southwark and Lewisham.
Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.
Home-Start believes every parent should have the support they need to give their children the best possible start in life.
The client requests no contact from agencies or media sales.
Personal Independence Coordinator Team Leader Salary £31,489 Full Time 35 hours per week
Do you want a job that makes a positive difference in people’s lives?
Age UK Croydon’s very successful PIC service for older people in Croydon is recruiting for a new Personal Independence Coordinator Team Leader.
PICs work alongside health and care professionals, adopting a multidisciplinary approach to working with people who have long term health and social care needs. The PICs provide critical links between formal health and social care services and the wider community support networks.
If you are passionate about making a difference to the lives of people in the community, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.
We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.
Full training will be provided; the important qualities we are looking for are:
Excellent communication and listening skills
A positive attitude and the ability to problem solve
A cheerful, friendly and outgoing personality
The ability to work flexibly, alone and as part of a team
Closing date for applications: 9am Wednesday 12th November
Interview Dates: Tuesday 18th November 2025
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Job title: Head of Global Development, North America
Salary: £69,365 to £79,257 per annum
Location: White City (Hybrid)
Passionate about major gifts fundraising and looking for your next big challenge? Or perhaps you are considering a purposeful pivot in your career, using hard won skills from a relevant context?
Here at Imperial College, we are recruiting our Head of Global Development, North America, to join our growing team. This is an opportunity to help drive Imperial’s ambitious fundraising efforts in North America as we embark on our first comprehensive campaign.
You will drive growth in philanthropic support from high-net-worth individuals, build strong relationships with alumni and volunteer leaders, and deliver transformational gifts in support of our campaign goals. You will work closely with the Imperial Global USA Hub - Imperial’s first permanent presence in the US and a cornerstone of our global engagement strategy.
Imperial stands among the world’s top universities, ranked 2nd globally and 1st across the UK and Europe. Our research leads the field, with real-world impact woven into everything we do. From advancing climate solutions and artificial intelligence to breakthroughs in medicine and sustainable engineering, our work is helping to shape a better future and tackle society’s most pressing issues.
Our global recognition reflects more than just rankings; it’s the result of fostering a community where staff and students are empowered to excel. At Imperial, we’re dedicated to delivering an exceptional education, driving world-class research, and turning innovation into positive change.
You will have strong track record in securing major gifts or in income generation with the ability to navigate complex institutional relationships with professionalism and diplomacy. The role requires regular travel to North America.
If you are inspired by the chance to help deliver lasting global impact through education and research leading positive change and believe in the power of STEMB to shape a better world, we would love to hear from you.
What we can offer you:
- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.
Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.
As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.
This is your chance to help shape the future. We hope you’ll join us at Imperial.
Our culture
We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.
Further Information
This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:
- Head of Development, Faculty of Medicine
- Head of Principal Gifts
Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.
Closing date: Midnight on Wednesday 19 November 2025.
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
Imperial is partnering with Constellate Global Talent on this search. No agencies please.
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter by midnight on Wednesday 19 November 2025.

