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Senior project manager jobs in central london, greater london

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Médecins Sans Frontières/Doctors Without Borders (MSF), London (On-site)
£67,505 - £73,505 per year
Dynamic & experienced Head of People Services to lead Recruitment & ATS implementation project, deliver quality customer-focused HR services
Posted 6 days ago
Closing in 7 days
Prostate Cancer UK, Central London (Hybrid)
£28,000 - £32,900 per annum
Posted 1 week ago
Closing in 4 days
Valued Recruitment, Remote
c. £55,000 (FTE - 33,000 pro rata)
Posted 1 week ago
Closing in 4 days
Young Barnet Foundation, Barnet (On-site)
£40,000 per year
Posted 3 weeks ago Apply Now
Focus on Labour Exploitation, Oval, Greater London (Hybrid)
£33,500 - £38,500 per year
Posted 4 days ago
Closing in 3 days
RNIB, City of London (Hybrid)
£65000 - £70000 per annum + 26 days holiday per year + Bank Hols
Posted 1 week ago
The Churchill Fellowship, Westminster (Hybrid)
£32,500 - £35,000 per year
Seeking a Junior Salesforce Administrator to join us in supporting people led change across the UK.
Posted 6 days ago
The Methodist Church, London (Hybrid)
£28,000 per year
Posted 5 days ago
Inclusion Barnet, Colindale (Hybrid)
£40,000 per year, pro rata for part time (£32,000)
Do you have lived experience of disability? Are you passionate about inclusive communities and effective systems change?
Posted 6 days ago Apply Now
Page 14 of 18
London (Hybrid) 0.25 miles
£50k - 60k per year
Full-time
Job description

Head of Fellowship Retention and Services

Salary: £50,000 - £60,000

Contract: Permanent, Full-time

Are you a strategic leader with a passion for membership engagement and income stewardship? We are seeking an experienced Head of Fellowship Retention and Services to lead a dynamic team dedicated to delivering outstanding member services and driving retention. This pivotal role will oversee a significant income stream and ensure the ongoing engagement and satisfaction of a prestigious fellowship network.

About the Role
Reporting directly to the Director of Fellowship, you will be responsible for shaping and delivering retention strategies that underpin long-term financial sustainability. Leading a busy Services team, you will ensure excellent day-to-day service delivery, handle high volumes of member queries, and manage complex issues with diplomacy and care.

Using data-led insights and innovative campaign approaches, you will develop targeted retention initiatives, continuously improving renewal rates and fostering a strong sense of belonging among members. With responsibility for a budget of approximately £280K and generating nearly £6 million in annual income, this role is crucial to the organisation’s financial resilience and mission.

Who We’re Looking For

  • Extensive leadership experience in membership or fellowship recruitment, retention, and service delivery.
  • Proven success in stewarding multi-million-pound income streams.
  • Strong expertise in CRM systems, preferably Salesforce, with a focus on data governance and compliance.
  • Analytical, data-driven, and highly strategic with excellent project management skills.
  • Exceptional interpersonal and communication skills, able to influence at senior levels.
  • Committed to inclusivity, continuous improvement, and delivering impactful member experiences.

If you are ready to take on a role where you can make a measurable impact on member engagement and financial sustainability, we want to hear from you.

For more information, please submit your CV to .

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Posted by
Harris Hill Charity Recruitment Specialists View profile Organisation type Recruitment Agency Company size 21 - 50
Posted on: 10 June 2025
Closing date: 03 July 2025 at 11:59
Job ref: 46801
Tags: Governance / Management