Senior project manager jobs in harpenden, hertfordshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £37,000 (FTE)
Days: Part-time, 3.5 days (25.9hrs) p/w – flexible working patterns available
Benefits: 25 days’ annual leave plus bank holidays; pension with employer contribution of 3%; flexi-time working (core hours 10am-3pm); access to Employee Assistance Programme
Contract type: Fixed, until 31 March 2027
Location: Remote, from home (within Great Britain), with occasional travel
Direct reports: None, but responsible for liaison with project partners
We are seeking a dynamic, experienced manager to manage our part in “On track for inclusive train travel”, a research, scoping and piloting project, aiming to make rail travel more accessible and inclusive for disabled people. This project is being delivered alongside RNIB as lead partner, and funded by Motability Foundation, working with our members Community Rail Lancashire (CRL) and Gloucestershire & Oxfordshire CRP (GOCRP) to engage disabled people and shine a light on lived experience.
You will work closely with RNIB and their project manager, forming part of a small project team to ensure the success of this exciting project. You will support CRL & GOCRP in their coordination of local engagement with disabled people, helping to facilitate a pan-disability, empowering approach that draws on and champions expertise by experience. Ensuring excellent collaboration with railway partners is also key to this role, enabling us to co-create an effective, adaptable model for training, learning and culture change that can be deployed across the railways as they are reformed and renationalised.
About us
Community Rail Network is a not-for-profit organisation, working across Britain to support a growing ‘community rail’ movement. Community rail promotes sustainable and inclusive travel, coordinates volunteering and place-making projects, and brings people together.
Community rail is made up of 75 community-based partnership organisations, 1,300 station friends volunteer groups, and other community-led initiatives around Britain. Their activities range from creative projects with young people, to advising train operators on service improvements, to building travel confidence with families and marginalised groups, to biodiversity projects at stations, to promoting greener travel and tourism by rail.
Our enthusiastic team of 23 works mainly from home in different locations, but we come together regularly in person and online. We work collaboratively to advise our members, provide training, events and resources, run campaigns, and champion community rail and its insights via decision-makers and the media. We believe in developing our team and supporting everyone to reach their potential while having a good work-life balance.
Responsibilities
Project and local engagement coordination
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Work closely with the RNIB project manager and as part of the project team to help ensure effective planning, coordination, management, communication and the overall success of this project, in line with its purpose and aims;
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Ensure excellent coordination and communication with the two community rail partnerships, supporting their delivery of empowering, high-quality engagement, in line with project plans, requirements and objectives;
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Ensure CRL and GOCRP are enabled to play their part effectively, using their expertise and local relationships to bring the experiences, ideas and voices of disabled people to the fore, while engaging railway staff constructively, to research, develop and test our model, and forge ongoing dialogue and understanding between the disabled community and railway;
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Take a particular lead in utilising and championing co-creation principles and empowering ways of working, across this project and its partners, and in building a legacy;
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Coordinate closely with our core railway partners helping to develop and test our model, and work across the rail industry, including engaging existing inclusion and accessibility forums and networks, to support the research phase and generally build on community rail’s positive relationships and ability to support inclusive railway practices;
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Manage Community Rail Network’s budget and monitor the CRPs’ budgets in partnership with their project leads, ensuring these are in line with agreed grant funding;
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Maintain and uphold our partner agreements and MoU with RNIB.
Research, evaluation and reporting
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Work as part of the project team to engage railway partners and jointly deliver effective research, to understand current practices and issues within the railway around accessibility and inclusion, and opportunities to improve this;
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Support the CRPs and their interaction with RNIB’s research and innovation staff and our academic advisor, and involving the disabled community and railway staff members;
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Support effective recording and evaluation by the CRPs, ensuring this is in line with project requirements, and serves our goals around legacy-building and empowering those involved;
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Advise and feed into RNIB on the completion of grant reports and financial statements, including coordinating and reviewing input, data and reports from the CRPs;
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Maintain strong relations with Motability, as part of the project team.
Legacy building, communications and influencing
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Continually feed into our senior team and the project board on insights emerging from the programme to help us advocate for more inclusive, confident (rail) travel for disabled people;
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Support and feed into Community Rail Network and RNIB’s strategic work engaging with rail reform and transformation, such as attending meetings and providing briefings, reports and recommendations, to help us seize opportunities to advocate for positive change;
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Attend and speak at community rail and other relevant events to develop awareness of the project, share its lessons, and promote our model;
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Work with Community Rail Network and RNIB’s communications teams, and other colleagues and partners, to promote the project and its achievements, and amplify the voices/views/needs of disabled people, across our networks and build a legacy.
General team working
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Contribute to the wider objectives and development of Community Rail Network, especially by sharing project progress and learnings, and offering advice and input.
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Help our member support & development team to embed lessons from the project on involving and empowering disabled people.
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Contribute to the maintenance and development of our internal systems (e.g. shared drive, CRM) such as by data capturing relevant contacts and saving documentation.
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As a member of the Community Rail Network team, assist with more general work as needed.
Skills and competencies
- A proven track record in project management, including coordinating between multiple delivery partners and ensuring project/funding requirements are met, and supporting/overseeing effective monitoring and evaluation.
- Demonstrable experience in supporting community engagement, ideally related to inclusion, disability and/or mobility, and a good understanding of and confidence using engagement, project planning, and evaluation techniques to develop and support such initiatives.
- The ability to collaborate and communicate with community groups and other local partners, draw on their views and expertise, and support them to build capacity and confidence.
- Excellent interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive, and a great team player.
- A proven ability to bring partners and groups together, develop and maintain mutually-beneficial partnerships, deliver joint activities, and form professional networks.
- Good writing, research and analysis skills, including the ability to draw on quantitative and qualitative evidence, produce case studies, briefings and reports.
- Awareness of accessibility, social mobility and social inclusion issues, and an appreciation of the importance of rail, sustainable travel and mobility to communities and disabled people.
- A demonstrable ability to manage time effectively and juggle a range of activities in an organised, professional, productive manner, including planning and scheduling, coordinating with colleagues and partners, and bringing projects to fruition.
- Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.
- IT literate with a good working knowledge of Microsoft Office and the internet.
Other information
This post is home-based, but with travel (including occasional overnight stays) for project meetings, events and external meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed.
This is a fixed term contract and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
We are committed to being a flexible, supportive, inclusive and understanding employer.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Join us and help create opportunities that change young lives.
Career Ready is a UK-wide social mobility charity, working to empower young people with the skills, confidence, and networks they need to succeed. We're looking for a Partnerships Manager to help transform young people’s futures. In this role, you’ll retain and grow corporate partnerships that fund our programmes and provide paid internships, mentoring, and volunteering opportunities.
You’ll lead a portfolio of corporate partners dontating five figure amounts, inspire businesses to invest in social mobility, and secure long‑term commitments that deliver real impact. Working closely with colleagues across programmes and income generation, you’ll ensure partners see the tangible difference they make while championing employer engagement at events and through networks.
We’re seeking someone with proven account management experience at a mid to high level, exceptional relationship‑building skills, and the ability to collaborate brilliantly with colleagues and partners. If you’re proactive, organised, and motivated by creating opportunities for young people, this is your chance to make a lasting difference.
For full information view our candidate pack, which is available when you click on Apply.
Closing date for applications: 9am on Monday 12 January 2026
First stage interviews: expected to take place w/c 19 January 2026
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Do you live in Edinburgh or the surrounding area?
As a senior community fundraiser, you’ll be an important part of the team building Breast Cancer Now’s presence in Scotland, with a particular focus on Edinburgh and the surrounding areas.
We’re looking for someone who is an experienced relationship builder, someone who can find and develop new supporters. You’ll need excellent local knowledge, and the enthusiasm to develop a brand-new fundraising region.
The successful candidate will also be part of the team working on our large-scale project supporting and growing Asda Tickled Pink, our award-winning partnership with Asda and CoppaFeel! which has already raised over £100 million.
You’ll work directly with passionate colleagues across Asda stores in your region driving new fundraising initiatives, inspiring communities and celebrating incredible successes.
No 2 days will look the same as you travel, connect and engage supporters to help us grow income to deliver our mission.
The role is initially offered as an 18-month contract with the potential to become permanent
About you
You’re confident in approaching new contacts and are experienced in developing new relationships from scratch. This may currently be in a customer service, account management or stewardship role.
You’re experienced in managing and building new and established relationships with a focus on retention and income growth.
You’re enthusiastic, proactive, organised and unafraid to test and try new ideas.
You’re required to be involved being out and about in the community that you’re building, so you must be able to work independently outside of the office in varying locations and enjoy being busy.
Previous experience working in a charity is not required.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role
This is a remote role, and the candidate will need to be based in the Edinburgh area with unlimited access to their own car. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as occasional travel to our London, Sheffield or Glasgow office.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Tuesday 6 January 2026 9am
Interview date Tuesday 13 January 2026
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
The Information Manager is a pivotal senior role within The Migraine Trust—responsible for shaping and developing all health information produced by the organisation. This role ensures that our information is accurate, accessible, evidence‑based and meets the highest national standards, including oversight of our Patient Information Forum (PIF TICK) accreditation. The health information we produce covers a wide range of topics from migraine treatments, management of migraine, latest research and migraine triggers. There is also an ongoing need to scope new information needs and, where identified, produce new information. The depth of health information we currently have and will produce in the future ensures that this role will offer plenty of opportunities to work with a range of stakeholders on a variety of information topics. We currently hold PIF TICK certification, which will be part of this role to maintain. You will help us maintain the quality of our health information and ensure that we comply with the charity’s writing style and branding.
Acting as the charity’s subject‑matter expert on migraine information, the postholder plays a vital strategic role in influencing organisational priorities, ensuring the public, healthcare professionals, policymakers and wider stakeholders have access to accurate, impactful and up‑to‑date content.
This role directly contributes to the Trust’s strategic ambitions by:
- Strengthening public understanding of migraine
- Reducing stigma and misinformation
- Improving healthcare navigation and outcomes
- Supporting clinical and policy change
- Enhancing organisational reach
Key tasks and responsibilities
Producing and maintaining quality information
Manage The Migraine Trust’s provision of health information in line with the charity’s annual planning cycle and the PIF TICK accreditation. This will include: -
· Lead The Migraine Trust’s health information portfolio, ensuring alignment to annual plans, organisational strategy, and PIF TICK quality standards
· Manage the full lifecycle of health information—from scoping and research to writing, expert review, design and publication
· Reviewing and updating existing information content, ensuring it is accurate, up-to-date, accessible and produced in consultation with service users and people with lived experience, relevant medical advisors, health care professionals, the charity’s staff and other relevant specialists and organisations when appropriate
· Identify emerging gaps in information and lead the development of new materials
· Identify and engage with target groups identified in our three year strategy to identify need and produce associated materials
· Support staffs learning and build knowledge of migraine
Build key strategic partnerships to assist us in disseminating information on migraine.
· Champion the use of world class health information within the organisation, as well as displaying a high level of expertise around all our health information content
· Build and maintain strategic partnerships with healthcare professionals, professional bodies, and charity sector organisations to increase reach and influence
· Represent the charity externally as a health information expert at conferences and events
· Help to support our busy communications team to help provide messaging content for videos, blogs, responses to media requests etc
· Take responsibility for the provision of printed information materials to ensure we can continue to provide resources to suit demand, in a cost-effective manner
· Work with the communications team to identify creative and accessible ways to disseminate our information to a variety of audience
· Work closely with our valued volunteer group to gain feedback and direction on all aspects of our health information
· Explore opportunities of coproduction with other charities to further our reach
Support the evaluation and impact reporting of our information provision by regularly monitoring its use using a variety of evaluation methods and produce timely and accurate reports for both internal and external use.
· Updating and maintaining the health information web pages
· Lead the monitoring and evaluation of all health information outputs
· Produce impact reports and insights to inform strategic decision‑making, fundraising proposals, research priorities and service development
· Maintain and continuously improve data‑driven approaches to evaluating reach, accessibility and effectiveness of health information
· Keep up to date with relevant information and research on migraine
· Work with external suppliers such as designers, printers
Research
A very small aspect of this role is to be the focal point for our research administration which will include:
· Being the key point of communication and support for the research committee
· Manage administrative duties relating to new applications for research funding and current grant holders
· Co-ordinate and send out papers for research meetings (once a year maximum)
· Liaising with researchers funded by the charity and ensuring project reporting is up to date
· Liaise with the AMRC as and when appropriate
Other
· Represent the charity at appropriate external events for both the public and healthcare professionals
· Build relationships with healthcare professionals, external stakeholders and members of our community
· You may be asked to work outside of office hours or travel within the UK
· Be a supportive and participatory senior member of the team
· Abide by the charity’s policies, practices and core values
· Support diversity and equality of opportunity in the workplace.
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- nsuring project reporting is up to date
- Liaise with the AMRC as and when appropriate
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £46,104 – £51,176
Location: Remote with regular travel to Downton and London
Hours: Full time, 35 hours per week
Contract: Permanent
We have an exciting opportunity for a Senior Legacy & In Memory Manager to join our Commercial Directorate at Help for Heroes. This pivotal role will shape and maximise one of our most important income streams, ensuring we can continue delivering life-changing support for the Armed Forces community.
Legacy and In Memory income contributes over half of all fundraised income, making this a strategically significant role with the opportunity to drive meaningful and lasting impact. If you are an experienced, collaborative and strategic leader with expertise in legacy fundraising, legacy administration and/or in memory giving, this could be your perfect next step.
About the Role
Reporting to the Head of Mass Fundraising, you will lead the development, delivery and continuous improvement of our Gifts in Wills and In Memory programmes. You’ll shape strategies that drive sustainable income growth, ensure operational excellence, and deliver exceptional stewardship for supporters, families and executors.
You will oversee all aspects of legacy marketing, legacy administration and in-memory giving, ensuring compliance, accuracy and sensitivity in this specialist area. You will also provide clear reporting and forecasting to track performance and identify future income opportunities. Working collaboratively across the charity, you’ll embed best practice, enhance supporter journeys and maximise long-term income opportunities.
As a senior leader, you will guide and develop a skilled team of five, championing a culture of collaboration, learning and data-led decision-making.
About You
You’ll be a strategic, compassionate and resourceful leader with a strong background in legacy fundraising, legacy administration and/or in memory giving. You’ll bring both technical expertise and emotional intelligence — able to oversee sensitive stewardship activity, manage complex matters confidently and influence stakeholders at all levels.
We’re looking for someone with:
- Significant experience in legacy fundraising, legacy administration and/or in memory giving
- Strong understanding of legacy marketing, supporter journeys and charity-side legacy processes
- Demonstrable team management or leadership experience
- Experience overseeing sensitive, high-quality stewardship to supporters and families
- Excellent communication and relationship-building skills
- Strong analytical and data-led decision-making capability
- Confidence in managing budgets, forecasting income and reporting on performance
- A values-driven, empathetic approach and commitment to delivering excellence
Due to the specialist nature of this role, we can only consider applicants with relevant experience in legacy fundraising, legacy administration or in memory giving, as well as demonstrable leadership or team management experience.
About the Team
Our Mass Fundraising team sits within the Commercial Directorate and is responsible for building strong, trusted relationships with supporters across the UK. Legacy & In Memory giving is a cornerstone of this work, enabling us to deliver our LiveWell Strategy and ensure every member of the Armed Forces Community can live well after service.
You’ll join a passionate, expert and purpose-driven team who champion innovation, empathy and excellence in everything they do.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
- Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 29th December 2025
Please note: We may close this vacancy early should we receive a high volume of strong applications.
The client requests no contact from agencies or media sales.
Location: Home-based in Scotland
Job Type: Full time, 37.5 hours per week
Contract Type: Fixed Term Contract
Salary: £34,254 - £38,060 per annum
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.
There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.
The Cycle Access Fund (CAF) provides capital grant funding to organisations in Scotland to support the purchase and repair of cycles for use by individuals who would not otherwise have access to a bike. We’re looking for a highly organised and motivated Senior Project Officer to help manage this impactful project and ensure the effective dispersal of funding.
This is a collaborative role that will suit an organised, proactive individual with solid experience of using Microsoft Dynamics 365 to monitor and manage projects. Managing external stakeholders and multiple grant applications is a key part of ensuring the continued success of this programme, so strong prioritisation skills are essential.
If you are enthusiastic about supporting communities and improving access to cycling, we want to hear from you!
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
This a 12-month maternity cover fixed term contract. The role is home based in Scotland.
Applications close at 9:00am on the closing date shown
You may also have experience in the following: Project Officer, Programme Management, Project Manager, Policy Manager, Project Management, Development Manager, Project Delivery, Event Management, Marketing, Fundraising, Health, Sport, Fitness, Cycling, Charity, Charities, NFP, Not for Profit, etc.
REF- 225 680
Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers, seek a General Manager.
We are seeking an exceptional administrator who has experience in, or is interested in further developing, a broad knowledge of company management.
The main purpose of the General Manager role is to support the Executive Director, with the day-to-day operational management and administration of DCD.
The role will ideally suit a personable individual who enjoys varied responsibilities, working collaboratively within a highly productive, agile and supportive team.
If you are excited by this opportunity, resonate with DCD’s values and are passionate about making a positive difference to dancers’ lives, please get in touch; we would love to hear from you.
Contract: Part-time permanent role (24 hours per week)
Salary: £35,000 per annum, pro-rata
Start date: As early as possible
Location: This is a remote working role, with monthly in-person meetings which take place in London or Birmingham, with occasional additional in-person events and meetings as required by the charity.
Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employers contribution to pension scheme, Health & Wellbeing package, Professional Development opportunities.
Deadline: Applications must be submitted by 9am, Thursday 22 January 2026
Further Info: Please download the Recruitment Pack from our website for full job spec and how to apply.
The client requests no contact from agencies or media sales.
We Are Purposeful is looking foe a Senior Learning and Insights Manager! This is a remote role with a preference for candidates based in the Global South.
WHO WE ARE:
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“Remaking the world with and for girls”
Purposeful is a movement-building hub for adolescent girls and young feminists. We resource their resistance, accompany journeys of political education, build solidarity between and across movements, amplify their voices, catalyse collaborative philanthropy and support innovation in grassroots programming with and for girls and young feminists.
Our work is both global and deeply local. In Sierra Leone, we bring our work together into one integrated strategy, sparking a groundswell of girls and young feminists who can access and imagine new possibilities for themselves and their communities. We move money to their allies to influence change, from communities to courtrooms. Across the world we support girls’ and young feminists’ organising and activism through a girl-led participatory grant-making process called the With and For Girls Fund. In times of crisis, we move money rapidly to girls and young feminists organising on the frontlines via the Global Resilience Fund. No matter where we are, we work so that girls and young feminists can access the resources, networks and platforms they need to remake the world for themselves.
Purposeful is a proudly feminist organisation, with a strong intersectional power analysis. We pursue strategies that prioritise the collective liberation of girls. We are looking for team members who share our feminist ideals. We believe the best work happens in dialogue, and we value collective decision-making. We believe in celebrating success, amongst staff and partners alike. We are looking for team members with a deep commitment to collaborative working, and who bring a sense of joy and humour to what can be challenging work.
We pride ourselves on our diversity, the multiple languages we speak and places we live. We are all parents or have other caring responsibilities. We prioritise work-life balance, many of us have other projects and passions outside of Purposeful. As a team we prioritise opportunities for learning, sharing, and embedding different worldviews. We are looking for team members who thrive in diverse and cross-cultural contexts, and who bring passion, creativity and a thirst for learning to their work.
We are our partnerships. We are most proud of the shared vision we have built with our partners - rooted in mutuality, trust, and collaboration. We are looking for team members who will work tirelessly to rebalance power disparities in funder-partner relationships, acting as responsible stewards of resources of and for our movements.
CONTEXT OF THIS ROLE:
At Purposeful, learning is a political responsibility. We are reclaiming and organising our many ways of knowing, meeting stories with data, and building a robust case for this work. We are bridging traditional logical frameworks with feminist learning principles and creating space for their co-existence.
The Senior Learning and Insights Manager will play a critical role-- contributing to a bold learning and insights strategy aligned with Purposeful’s vision, mission, and growth, leading the design of data collection systems, contributing to data collection efforts, from surveys to storytelling, closing feedback loops and crafting knowledge products, intended to inform, influence and amplify.
They will bring technical expertise across a range of quantitative and qualitative methodologies, they will come with curiosity and a willingness to share. The Learning and Insights Manager will work closely with the Learning and Insights Lead and across all Purposeful teams, particularly Grant-making, Communications and Resource Mobilisation.
This is an exciting opportunity to join Purposeful at a time when we are launching a new strategy and consolidating everything we’ve learned about our learning and insights approach over the last seven years.
SCOPE OF WORK
1. Learning and Insights Strategy and Systems
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Contribute to the delivery and implementation of a new Learning and Insights strategy and results framework, building on our Learning Agenda.
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Lead the design and embedding of data collection tools and systems across Purposeful teams, in particular our global grantmaking and advocacy teams.
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Work closely with the Learning and Insights team to champion a culture of learning within Purposeful and with grantee partners.
2. Technical Support
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Lead cycles of data collection across our global grantmaking work - supporting regional teams with technical expertise, as and when needed.
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Periodically join learning calls, spaces and convenings with our grantee partners - embedding and supporting documentation.
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Lead regular cross team learning and insights meetings and drive follow up actions.
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Conduct periodic analysis of quantitative and qualitative data, and produce synthesis that informs strategic choices across thematic and regional work.
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Facilitate sense-making and feedback loops with the Purposeful team, girls, young feminists, and grantee partners.
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Manage timelines and workplans to feed into key learning and reporting moments.
3. Research
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Move learning grants to grantees (approximately five to ten grants annually) to enable them to document their work and/or conduct research which they have identified as a priority - this includes an application process, accompaniment plan and check-ins.
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Contribute to the delivery of research led or commissioned by Purposeful, this may include the reviewing TORS and methodologies, check ins with consultants, and reviewing deliverables.
4. Knowledge Production and Dissemination
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Conceptualize and produce case studies, briefs or other knowledge products underpinned by quantitative and qualitative data, to assist with case building.
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Contribute to the development of other external knowledge products as required, such as slidedecks, thematic briefs, regional briefs, blogs, op-eds, and research reports.
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Work across teams to identify opportunities to disseminate and amplify knowledge products, including conference spaces, social media campaigns, webinars, instagram lives and academic publications.
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Lead and/or contribute to the drafting of conference and journal abstracts.
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Represents Purposeful in high level external spaces, including conferences, funder collaborations and research partnerships.
5. Other
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Line manages one to two team members and oversees consultants as required.
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Respond to information needs and requests of the Senior Management and Leadership Team as needed.
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Stay abreast of research related to our work and research methodologies, by reviewing publications and attending related conferences, meetings, and other events.
PERSON SPECIFICATION
Essential Experience & Skills
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At least five to seven years of experience in MEL or research, including experience working with philanthropic funds, feminist organisations or social justice movements.
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Demonstrated experience designing and implementing learning frameworks and systems across multiple projects or funds.
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In-depth understanding of feminist issues, movement building, social justice and/or girls’ rights, or another thematic area, such as humanitarian aid or climate change, and how it relates to girls and young feminists.
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Experience in qualitative and quantitative research.
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The capacity to analyse, critique and identify themes and insights.
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Experience of Salesforce or another database or information management system.
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Proven experience facilitating cross team learning and influencing senior colleagues to act on evidence and insights.
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Excellent writing skills, with demonstrable experience of tailoring knowledge products for different audiences.
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Data visualisation skills are desirable.
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Strong attention to detail, organisational skills and ability to multi-task.
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Strong (in-person and virtual) workshop development and facilitation skills.
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Strong project management skills.
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Confidence to work both independently and collaboratively.
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Fluency or high proficiency in a second language, preferably Arabic (spoken and written)
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Willingness to travel, approximately four to six weeks per year
"Remaking the world with and for girls"
The client requests no contact from agencies or media sales.
UnLtd is a vibrant, ambitious organisation at the heart of the UK’s social enterprise sector. As a key stakeholder and leading funder and supporter of social entrepreneurs, we continuously learn and adapt to better meet their needs and maximise their impact.
We are seeking a talented Communications Manager to amplify UnLtd’s voice and influence within the sector while shining a spotlight on the incredible work of social entrepreneurs. This role is about balance: telling inspiring stories that bring their journeys to life, while also demonstrating measurable outcomes, addressing challenges, and showcasing how our unique funding and support model drives impact.
As a core member of a small, collaborative team, you will create and deliver high-quality communications across multiple channels. Your work will include managing media relations, overseeing day-to-day digital communications and social media, updating and optimising website content, producing marketing and campaign materials, managing communications projects, and supporting events.
We are looking for someone with experience in a broad communications role, including press office expertise, who thrives in a dynamic environment and brings a proactive, learning mindset. The potential for impact is significant: your work will strengthen UnLtd’s positioning as the UK’s leading organisation backing social entrepreneurs at every stage of their journey, while engaging funders, partners, and communities to build a fairer, brighter future together.
We find social entrepreneurs with bold solutions to today's challenges.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Isabel Hospice as our new Senior Philanthropy Manager and play a leading role in shaping the future of our high-value fundraising.
About the role
This is an exciting opportunity for an experienced fundraiser to lead and inspire our Philanthropy Team, driving income from corporate partners, charitable trusts and foundations, and major donors.
You’ll combine strategic vision with hands-on relationship management, developing long-term, meaningful relationships that help ensure every person in eastern Hertfordshire receives the compassionate end-of-life care they deserve.
Working closely with senior leaders, trustees, and colleagues across the hospice, you’ll lead by example: crafting compelling proposals, inspiring engagement, and ensuring every donor feels valued and connected to the impact of their support.
About you
You’ll be a confident, emotionally intelligent leader with a proven track record of securing significant income and building trusted partnerships. You’ll bring creativity, warmth, and the ability to motivate others, both your team and your supporters.
You’ll also have:
- Experience leading high-performing fundraising teams and delivering ambitious income targets
- Excellent relationship management and influencing skills at a senior level
- Strong strategic and organisational ability, with a collaborative mindset
- Exceptional written and verbal communication skills
- A deep commitment to the mission and values of Isabel Hospice
- A driving licence and own car
What we offer
- A supportive, values-led environment where your work truly matters
- The opportunity to shape and grow high-value fundraising at a respected local charity
- The chance to make a tangible difference to local families when they need it most
Benefits
- 27 days holiday plus bank holidays
- Pension and life assurance schemes
- Employee Assistance Programme for health and wellbeing support
- Cycle to work scheme
- Health Service Discounts
- Refer a friend bonus
We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.
Successful applicants will be required to undertake a DBS check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Kinship is undertaking a major feasibility Randomised Controlled Trial (RCT) of Kinship Connected. This is aligned with recommendations set out in the Kinship Care Practice Guide published by Foundations (2024) and builds on evidence from the Kinship Navigator intervention of support for kinship carers in the USA.
This feasibility RCT is a complex, multi-partner programme involving:
- An active funding partner
- An independent evaluation team
- 5 participating local authorities (to be confirmed)
- Internal delivery teams and cross organisational services
- Kinship carers and lived experience subject experts
The Mobilisation and Delivery Project Manager is the operational engine of the programme, ensuring that every workstream is scoped, resourced, sequenced, delivered and evidenced, and that Kinship is trial-ready, compliant, and well-coordinated through set-up and delivery.
This role needs someone who is an excellent communicator, highly organised, unflappable, curious, and able to sit comfortably in the detail. The successful person will keep a firm grip on timelines, dependencies and risks.
You will manage a Programmes Officer as well as the set-up, processes, documentation, reporting, trial readiness, communications and cross-team coordination. You will work closely with the Programmes Manager who will share responsibility for ensuring high quality performance across the feasibility trial. You will both work closely with the core project team and partners.
You will lead operational quality, systems, processes, data, and compliance. The Programmes Manager will lead practice quality, staff development and supervision, safeguarding and relational delivery. Together you make sure the trial is delivered ethically, consistently and to a very high standard.
Key responsibilities include:
- Lead the mobilisation plan across all workstreams and ensure trial readiness.
- Develop all processes, documentation and operational frameworks in line with the intervention protocol.
- Coordinate local authority onboarding, staff training and internal operational setup with the Programmes Manager.
- Work with internal Kinship teams to ensure everyone has clear expectations and is held to account for their performance during mobilisation and delivery – owning the workstreams.
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Ensure weekly pipeline monitoring for treatment and control recruitment.
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Work with the Programmes Manager and Kinship Family Workers to strengthen referral and screening processes where appropriate.
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Identify recruitment risks early and drive rapid problem-solving.
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Maintain delivery tracking and operational dashboards.
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Identify throughput or workload risks and support adjustments.
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Lead operational quality assurance (QA) including data quality checks, file audits and process compliance.
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Coordinate data collection, monitoring and data quality for evaluator requirements (both treatment and control).
Essential knowledge and experience includes:
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Project Management Qualification or commensurate experience.
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Significant experience managing complex projects or programmes with multiple partners and tight delivery requirements.
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Proven experience designing and maintaining structured workflows, operational systems and project plans in fast-paced environments.
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Experience coordinating across multidisciplinary teams without direct line management responsibility.
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Strong background in quality assurance, process improvement and operational risk management.
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Experience translating evaluation, compliance or regulatory requirements into practical delivery processes.
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Experience developing and maintaining documentation, SOPs, manuals and operational toolkits.
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Experience working with data for monitoring, decision making and evaluation readiness.
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Proven ability to ensure data quality, consistency and audit readiness.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Key dates:
Application deadline: 11.59pm, Sunday 4 January 2026
First interview: Thursday 8 January 2026 (online)
Second interview:Wednesday 14 January 2026 (in-person, London)
How to apply
Respond on CharityJobs to these 5 questions, along with your CV:
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Kinship’s mission and values emphasise putting kinship families first, being bold, stepping up and working stronger together. What motivates you to apply for this role, and how would these values shape how you lead mobilisation and delivery?
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Describe a time you managed a complex programme or project with multiple partners or workstreams. What approach did you take to keep delivery coordinated and on track?
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Give an example of how you improved data quality, compliance or process consistency. What actions did you take and what was the outcome?
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Tell us about a situation where you worked closely with colleagues delivering frontline or relational support to solve a delivery or operational challenge. What did you do to ensure alignment and shared ownership?
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Describe a time you worked in a fast-changing or uncertain environment. How did you stay grounded, support others and keep delivery moving forward?
We are looking to fill this role quickly and reserve the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early!
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue.
We’re looking for a Senior Face to Face (F2F) Fundraising Manager to join our Face to Face Fundraising team. This is a fantastic opportunity within the RNLI to play a vital role in developing and growing the RNLI in-house F2F Fundraising team to reach the ambitious targets we have ahead. This role manages a team of F2F Managers who each lead a team of F2F fundraisers signing up regular supporters within a defined geographical area and raise vital long-term funding for the charity, as well as delivering lifesaving water safety messaging. The role is part of the F2F Senior Management Team, supporting the team’s development through leading projects that drive forwards team performance.
Your role
As a Senior F2F Fundraising Manager, you will be tasked with focus on the following areas:
- Recruit, train and manage a geographically diverse group of direct reports. Develop and motivate direct reports to deliver key messages, campaigns and products within the F2F strategy.
- As a senior manager in the F2F fundraising team (200+ staff), continue to develop and maintain a positive high-performing culture to ensure the team are performing at their best and developing. Drive continuous improvement across all KPIs.
- Construct and monitor financial and performance reports to ensure budget & KPIs are met, reforecasting where necessary.
- Develop a positive safety culture by identifying and managing risks to health and safety and safeguarding.
- Oversee compliance & complaints to ensure RNLI F2F fundraising adheres to best practice.
- Lead the delivery of selected team projects from initiation to completion, working with colleagues both within the F2F team and the wider organisation to provide the plans, processes and tools needed for the team to achieve their objectives. Develop solid relationships and partnerships with internal and external stakeholders across the UK and Ireland.
About you
Leading a frontline team, you’ll have excellent communication skills and people management capabilities, with a proven track record of achieving fundraising targets. You will be a strategic thinker, with the ability to use your networks to ensure that plans are executed well and future opportunities are maximised to drive both the volume and value of new supporters.
You’ll be a role model to others, displaying behaviours that inspire respect. You’ll look after your people so they in turn can look after our donors, by displaying a passion to lead, manage and motivate a diverse team who engage with the public. You’ll be positive, confident, determined resilient and naturally outgoing. You’ll be a self-starter who can lead an energetic and innovative team to success.
You’ll be a team player with a pragmatic and solution-focused approach to problem solving and a calm attitude to prioritising a busy workload. Your strengths in planning and critical thinking will help you strike the balance between taking calculated risks where required and maintaining compliance to policies and sector regulations.
You’ll be flexible and prepared to work out-of-office hours with travel throughout the year. Substantial annual leave during the summer would not be practical for this role. This post requires a valid driving licence.
To be considered as the Senior F2F Fundraising Manager, you will need:
- Proven experience and success in leading a remote face-to-face fundraising team. This will either have been gained working for a charity or a fundraising agency
- Evidence of managing and motivating a team of paid staff or volunteers to achieve goals/targets
- Demonstrable experience of delivering projects that provide improvement to process
- Excellent communication skills and teamworking ethos
- Self-motivation and ability to create and prioritise own workload
- Knowledge of F2F charity sector, compliance and regulation
- This post requires a valid driving licence
For more information and to apply, please visit our jobs page.
Closing date: 4 January 2026.
Interview date: 12 January 2026.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
London: 3-4 days (22.5-30 hours)
Flexibility can be discussed at the interview. The salary shown is for full time hours and would be pro rata for part time.
CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.
Partnership Development Managers (PDM) are motivated and driven to broaden and deepen CAP's relationship with the church to fulfil CAPs Purpose, Vision & Mission.
Purpose Statement
To inspire and equip churches across the UK to help people out of debt andpoverty and invite them to become followers of Jesus.
Vision:
Transformed lives - We want to see people across the UK released from poverty, living with faith in Jesus and hope for the future.
Thriving churches - We want to see churches that have become the beating heart of their communities, actively serving them and bringing the hope of Jesus.
An end to UK poverty - We want to see a hope-filled society, free from poverty, with churches united to improve the lives of those facing debt and financial hardship.
Mission
No one should face debt and poverty alone: The steadfast presence of a local church, ready to walk alongside you during the toughest financial storms.
Our aim is that when a vulnerable person who needs our type of face to face help is experiencing financial crisis or vulnerability, there will be a church in their community that is ready to walk alongside them. That church will offer steadfast support as they restore their financial resilience and hope for the future whilst introducing them to the fullness of life that Jesus offers.
Partnership Development - Team Purpose
Our work is fundamental to the growth and success of CAP, encapsulated in our Mission statement: to have a partner church in every community ready to walk alongside the poorest and most vulnerable people. We are responsible for achieving this by establishing Church Partnerships.
Together with our Church partners, we deliver our life-changing services, firstly our core Debt Help service that is then supported by essential wrap-around resilience programs like Job Clubs, Life Skills, and Money Coaching. This work isn't just about helping people get out of debt and poverty; it's about seeing lives radically changed. We are driven by a passion to see people not only find financial freedom, thriving in life, but also become followers of Jesus and find a true sense of belonging in a local church.
Our team
We're looking for a compassionate, self-starting individual who is tenacious, goal-oriented, and target-driven with a make it happen mentality, because they know the impact growing this movement will have on thousands of people's lives.
This role is part of the Partnership Development Team within the Mission & Movement Directorate. Reporting to the Head of Movement Development, you will be responsible for initiating and engaging with senior church leaders and wider networks to partner with CAP, primarily through our life-changing Debt Centre service.
As a Partnership Development Manager, you'll be a key driver of our mission. We're looking for a self-motivated, results-oriented, problem solving individual who can build and nurture relationships across diverse church networks and denominations.
You will be responsible for generating new partnership opportunities, inspiring church leaders and wider networks to engage with CAP's vision and partner with us. You'll need to be an entrepreneurial self-starter with a proven ability to build a robust pipeline and deliver on growth targets, specifically around Debt Centre growth motivated by our desire to help more people out of debt and poverty and see them become followers of Jesus.
Partnership Development Manager Scope
- The team is split between full time and part time PDMs.
- Significant amount of travel with large regions to cover.
- This role has no direct reports.
- In line with our expenses policy, all expenses (e.g. mileage costs) are claimed retrospectively via our CAP Expenses system.
Role:
Accountabilities:
- Responsible for expanding CAP's partnership network across your region alongside the Regional Director and Head of Movement Development, strategically prioritizing and developing relationships with church leaders and networks to establish new partnerships and services. You'll achieve this by collaborating with other teams, proactively networking with Christian organizations and denominational leaders (where appropriate), and representing CAP at various events, all with the goal of growing our influence and opening new services in every community.
- Proactive management of contacts as they progress through the pipeline, working alongside churches to identify if a CAP service supports their church vision, and if appropriate, manage them through the church journey and experience to open a new CAP service.
- To open new Debt Centre Partnerships as laid out in regional Development plans in target areas of deprivation and communities across the region.
- To open resilience services (Job Clubs, Life skills & Money Coaching) with new and existing church partnerships.
- Alongside Regional Director to identify key areas from across the region to host and organize a targeted number of CAP Spotlight Events per term. These events are designed to gather church leaders around a table to have conversations around opening a multi Church Debt Centre.
- To proactively build, manage and progress a self generated caseload of churches within your region, through cold calling, face to face meetings and all other appropriate forms of communication. This will include frequent travel across the region to meet with appropriate churches/ leaders.
- Refer potential new Debt Coaches or Churches that might want to work with an existing or expanding Church Partnership to the relevant Area Partnership Managers who are responsible for existing centre growth and sustainability.
- To work with Regional Leaders and Area Partnership Managers to deepen local knowledge and connections in order to deliver new church partnership opportunities.
- To collaborate across departments where needed to support and engage with Church Events, Talks, Conferences, Festivals, Church Leaders Meetings and other relevant events within your region, working on exhibition stands (when necessary) to help generate enquiries.
- To work with local church teams to ensure appropriate candidates are identified and have a full understanding of the role and responsibilities involved, ensuring CAP¿s selection team receive the appropriate information in a timely manner.
- To advocate and make introductions where appropriate for Church talks, CCT and fundraising opportunities.
- Where appropriate, to represent Partnership Development in additional projects which improve the delivery and content of CAP's products and services.
Measurable Outputs:
- Consistently exemplifies a can do, above and beyond go-getter attitude to deliver results, keeping the main thing, the main thing.
- Achieve targets around the number of new Debt Centre openings in your region per term and year.
- Achieve targets around the number of new to CAP, Job Clubs, Life Skills and Money Coaching openings in your region per term and year.
- Achieve targets around the number of self generated warm leads (warm = actively engaging in conversation with a view to partnership).
- Achieve targets around Regional Spotlight events.
- Active pipeline management (closed, lost, won).
- Ensure that every new partner church completes and returns partnership agreements, additional policies and all candidate paperwork by the relevant deadlines for every new service prior to training (including Direct Debit Agreements).
- Active involvement to support the wider team around logistics, processes and a small amount of project management.
Culture:
- Clearly live out and embrace the cultural values of CAP.
- Clearly demonstrate a heart and passion for the charity.
- Sincere acceptance, understanding and practice of the Christian ethos and purpose of the Charity.
Other Responsibilities Include:
- Being willing to pray with staff and be fully engaged with our Christ Centred culture.
- To encourage friends, family and other contacts to support the charity through the Life Changer program, and other fundraising initiatives.
- Attendance at annual CAP staff conferences
- Ability to self generate opportunities through hard work, tenacity and relationship.
- Ability to build relationships and inspire others to take action, especially church leaders from across a range of denominations, your passion for the mission is infectious and is your key motivator.
- Ability to manage the whole sales process, confidently leading the conversation and directing the next steps for action at every step.
- Ability to talk confidently and with compassion about the subject of poverty inspiring Churches to respond to the need.
- High levels of emotional intelligence with an ability to progress relationships and conversations to reach desired outcomes.
- Strong telephone manager with an ability to connect over the phone.
- Strong influencing and negotiating skills.
- Naturally decisive and proactive.
- Natural relationship builder.
- Able to work remotely, unsupervised, under pressure and juggling multiple priorities and deadlines.
- Resilient.
- Confident Public Speaker
- A confident communicator who promotes CAP's culture and values at all times.
- Ability to prioritise time, tasks and attention effectively in a pressured environment.
- High levels of organisation skills and drive to reach targets quickly and efficiently
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.
Experience
- Absolute passion and experience to advance the Kingdom of God, either through, with or as part of your local church.
- Demonstrable example & experience of what it takes to grow a business / portfolio / partnership / and or client base.
- Demonstrable examples & experience of what it takes to drive success in a commercial context.
- Demonstrable experience of what it takes to be a self starter
- Experience of managing multiple stakeholders.
- Experience in driving and delivering results.
- Experience of building networks and relationships with external organisations.
- You know what it takes and what¿s required to work to deadlines and targets.
- Administrative experience.
- Good I.T. skills
- Comfortable praying for and with Church leaders
Christian Commitment:
The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty's Statement of Faith and Core Values
Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of own personal faith and in line with CAP's Statement of Faith.
All adults working in, or on behalf of the CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes: A responsibility to ensure a safe environment in which CAP Services can be delivered. Identify children and adults where there may be safeguarding concerns and to follow the CAP Safeguarding Policy in addressing any concerns appropriately.
Educational requirements:
- A proven track record is what matters to make this role a success.
The client requests no contact from agencies or media sales.
Amala’s mission is to use the power of education to transform the lives of young refugees, their communities, and the world. We deliver innovative learning programmes for displaced youth globally, including the world’s first internationally accredited secondary education programme for out-of-school refugee and crisis-affected young people, as well as Changemaker Courses in Peace-building, Ethical Leadership, and Social Entrepreneurship.
We’re seeking a strategic and driven Trusts & Foundations Manager to grow our global trust, foundation, and institutional fundraising portfolio. In this role, you’ll build and steward high-value donor relationships, secure six- and seven-figure grants, and work closely with our Education Programmes and MEL teams to craft compelling proposals and demonstrate impact.
Key responsibilities include:
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Cultivating and stewarding high-value partnerships with trusts, foundations, and institutional donors
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Securing six- and seven-figure grants that support Amala’s global programmes
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Developing compelling proposals, concept notes, and donor briefings aligned with funder priorities
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Managing reporting cycles and producing timely, high-quality submissions
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Collaborating with Education Programmes and MEL colleagues to align proposals with evidence and impact data
If you share our commitment to transforming education for displaced young people, we’d love to hear from you.
Learn more and apply: For detailed information on this role, including the full list of responsibilities, experience, and application instructions, please refer to the job description.
Closing date: Wednesday 7 January 2026, 12:00 GMT
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Services Manager – Complex Needs & Community
Reference number: 313
Responsible to: Director of Complex Needs and Community
Working hours: 37.5 Hours per week
Rate of pay: £38,000 - £39,000 per annum
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations
About Us
For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.
We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.
About our Complex Needs & Community Services
The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Primary Care Network contract. As the services grow and develop, other services/projects may sit under this post.
About the role
The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across the county.
As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Director for Complex Needs and Community you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.
Responsibilities of the post
- Support the Director of Complex Needs and Community with effective running of the complex needs and community services.
- Build strong relationships and liaise with commissioners and partner organisations.
- Manage the Flourish and PCN contracts.
- Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
- Support the development of services by promoting and being responsive to changing needs.
- Oversee the recruitment and management of client facing staff.
- Be a strong safeguarding level 3 champion and manage/support referrals.
- Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
- Monitor outcomes and evaluate the service, ensure all KPIs are met.
- Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
- Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT.
- Maintain and enhance service delivery standards and effectiveness.
- Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.
Benefits
- Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- Birthday leave day.
- Cash plan health cover (after 6 months employment).
- Eligibility for blue light card.
- Employee Assistance Programme.
- Ongoing training relevant to your role.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 9am on January 15th 2026.
Interviews to be held on Wednesday 28th of January 2026
N.B. Please quote reference number 313 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.