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Chatham Historic Dockyard Trust, Chatham, Medway (On-site)
£35,000 - £39,000 per year
You will oversee the development and delivery of high-quality, visitor-focused products and experiences across our historic site.
Posted 3 days ago
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£30,000 - £35,000 per year
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Page 4 of 28
Chatham, Medway (On-site)
£35,000 - £39,000 per year
Full-time
Permanent
Job description

This is a unique and exciting opportunity to lead the creation of high-quality, visitor-focused experiences at one of the UK’s most iconic heritage sites.  This role offers the opportunity to combine creative vision, strategic thinking, and leadership to make a meaningful impact on audiences and the Chatham Historic Dockyard Trust.

The Role

We are seeking an experienced and strategically minded Experience Development Manager (EDM) to oversee the development and delivery of high-quality, visitor-focused products and experiences across the historic site.  As a senior member of the Commercial and Operations team, the EDM will contribute to the sustainable operation of the museum, support the preservation of the Trust’s heritage buildings and ships, and drive growth in visitor engagement and commercial income.

The role includes leading flagship events and experiences, including family activities, the Call the Midwife Official Location Tour, Mission Christmas, and major annual events such as Armed Forces Day.  The EDM will co-lead one of CHDT’s largest staff groups alongside the Visitor Operations Manager, ensuring a high-quality, safe, and cohesive visitor experience across all areas of the site.

Application resources
Posted by
Chatham Historic Dockyard Trust View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 19 November 2025
Closing date: 03 December 2025 at 17:00
Tags: Customer Service, Operations, Commercial, Customer support, Delivery, Health and Safety, Museum

The client requests no contact from agencies or media sales.