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Senior Regional Fundraising Manager Jobs in Home Based

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Closing in 5 days
Help for Heroes, Remote
Up to £43,039.00 per year
Help for Heroes has an incredible opportunity for a Senior New Business Manager to join their team.
Posted 1 week ago
St Giles Trust, Camberwell (Hybrid)
£37,500 - £45,000 pa
Posted 2 weeks ago
CISWO - The Coal Mining Charity, Mansfield (On-site)
£39,599 per year
Looking for a role to harness your background in partnership working, funding & working with others to help them reach their potential?
Posted 1 day ago
Leaders in Community, London (Hybrid)
£37,000 - £40,000 per year
Seeking an experienced Partnerships and Services manager who is passionate about empowering young people and communities.
Posted 1 day ago Quick Apply
StreetDoctors, Bristol (Hybrid)
£27,000
We are looking for an experienced Youth Worker, to deliver training sessions & projects to young people in South Wales and Greater Bristol.
Posted 3 days ago
Closing in 6 days
Sue Ryder, London (Hybrid)
£48,000 - £52,000 per year
Posted 1 week ago
Scottish Ornithologists' Club, Longniddry (Hybrid)
£34,700 - £36,800 per year (dependent upon experience)
Posted 2 days ago Quick Apply
Keychange, London (Hybrid)
£62,000 - £66,000 per year
An exciting opportunity to maximise the impact of the charity by driving external partnership growth and expanding advocacy and influence.
Posted 3 days ago Quick Apply
Page 1 of 5
London, Greater London (Hybrid) 2666.46 miles
£36,500 - £40,000 per year
Full-time
Permanent
Job description

Are you an experienced supporter or customer care professional with a background in charity or a commercial environment? Do you want to manage best practice relating to our supporter engagement? If so, come and join our London team and contribute to the work that we do at Sue Ryder.

Reporting to the Supporter Services & Standards Manager you will be a key team member of a busy Supporter Experience, Data and Insight Team, overseeing engagement activities across fundraising. Our team are here for people when it matters, and that includes each other. We encourage, inspire, and help one another, and celebrate success.

Key responsibilities
• Line managing the Engagement & Contact team and leading them to success, tracking and reporting on SLAs and KPIs to ensure we deliver excellent service to all supporters.
• Managing the supporter contact centre within the Fundraising directorate, taking on the role of lead relationship manager with the software provider.
• Overseeing supporter complaints and conflict resolution within Fundraising, acting as a point of escalation, advising and overseeing the implementation of solutions.
• Working closely with the wider Supporter Experience, Data & Insight Leadership Team, to deliver strategic projects and plans.

This is an excellent opportunity for a capable and proactive individual to take the next step in advancing their career.

Our benefits:

- Ability to work from home 3-4 days a week in a hybrid focused team
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.

Closing date: 27th May
Interview date: We are interviewing on a rolling basis

Please note we reserve the right to close the vacancy early if a sufficient amount of candidates is received

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments 

If you want more than just a job, we want you. Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Application resources
Posted on: 14 May 2024
Closing date: 27 May 2024 at 23:59
Job ref: 5967
Tags: Advice, Information,Fundraising,Policy/Research,Senior Management,Management,Project Management,Operations