Senior relationship manager jobs

Executive Director of Brand, Marketing & Fundraising

Location: Any Crisis office across Great Britain, hybrid working with weekly meetings in London
Salary: £120,000 per annum
Contract: Permanent

At Crisis, we believe that homelessness should not exist, and together we can end it. Our bold 10-year strategy is already driving change but with homelessness rising and funding challenges increasing, we know we must think differently, act courageously, and inspire more people to join us.

We’re looking for an exceptional leader to shape the future of our brand, marketing and fundraising. This is a chance to combine creativity, strategy and purpose, ensuring that our voice is heard, our supporters feel deeply connected, and our income grows to meet the scale of our ambition.

What you’ll do

As Executive Director of Brand, Marketing & Fundraising, you will:

• Provide inspirational leadership to a talented directorate and play a vital role as part of our Senior Leadership Team, reporting directly to the CEO.
• Lead the development of a multi-year fundraising plan that drives sustainable, diverse income and enables Crisis to scale its life-changing work — including our new ambition of direct housing delivery.
• Refresh and strengthen the Crisis brand, building awareness, trust and influence across Great Britain.
• Grow a thriving community of supporters, partners and advocates who stand with us to end homelessness.
• Personally steward high-value relationships and inspire others across the organisation to embrace fundraising and engagement as a shared responsibility.

Who you are

We’re looking for someone who combines vision with action — a leader who brings both strategic insight and personal passion. You will have:

• A strong track record of leading fundraising and supporter engagement at scale, with experience delivering significant income growth.
• Proven success in enhancing a brand to deliver organisational priorities.
• Expertise in strategic marketing, audience engagement, digital innovation and integrated campaigns.
• Experience as part of a senior leadership team, working collaboratively and influencing at Board level.
• Commitment to equity, inclusion and co-production, ensuring that the voices of people with lived experience of homelessness inform our work.
• An inspirational leadership style that motivates, empowers and unlocks potential across teams.

Above all you want to be part of a movement of change-makers determined to end homelessness in our time.

Ready to Learn More?

Click below to view our full Candidate Pack for everything you need to know – including how to apply.

Closing date: Wednesday 15th October, 9am

We are working with Andover Mind, a charity that supports people with mental ill health in Andover, Basingstoke and Aldershot and the wider community. They are seeking a Head of Finance and Resources to join the Senior Leadership team as they embark on a new three-year strategy for growth, sustainability and a wider range of support.

The Head of Finance and Resources will lead the financial strategy, operations and finance-related governance of the charity, ensuring financial sustainability and effective stewardship of resources to achieve organisational goals. This is a business-critical leadership role, involving working closely with the Treasurer, CEO and Senior Leadership Team. The successful candidate will be a member of the Senior Management Team and expect to participate in top level strategy for the organisation.

The role of Head of Finance and Resources is critical as it encompasses financial controls, reporting, analysis, budgeting and forecasting; business services: Human Resources, ICT and other systems optimisation, premises, contract oversight, supplier management and procurement as well as team management.

The successful candidate will demonstrate the following:

• Financially qualified or significant QBE
• Proven experience in a senior finance role, ideally within the charity sector.
• Strong leadership and people management capabilities, ideally including people/HR functions
• Expertise in financial strategy, controls, budgeting, and forecasting.
• Advanced analytical skills with the ability to interpret and manage complex financial data.
• Excellent negotiation and relationship management skills.
• Knowledge of charity-specific financial regulations is a plus.

This is a pivotal opportunity to lead a vital function in a values-driven organisation making a difference. If you’re passionate about using your financial expertise to create lasting impact, we would love to hear from you.

For more information, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date: 01/10/25

Finance Coordinator is a new role to support our expanding services.

This newly created role will form part of our Finance Team. As a member of a small but dynamic team, you will work closely with the Senior Finance Officer and Head of Finance. Your role will be critical to our success, with your principal responsibilities including:

• processing purchase ledger invoices
• inputting bank and all financial transactions onto the Xero accounting system
• recording donations to Xero accounting system
• reconciling donations, stewardship and CAF transactions with Xero
• reconciling cheques, standing orders and Stripe transactions with Xero
• processing the weekly payment runs ensuring that all payments are paid on time
• processing staff and volunteer expenses

You will have the support of our excellent and established Finance Team, which is central to the smooth and effective running of our operations. You will be responsible for liaising with colleagues at all levels across the organisation, as well as our Trustees, partners and suppliers. 

Marketing, Communications and Fundraising Director

Salary: £65-70,000

Location: Hybrid: home working with a minimum of one day/week in Teddington and regular visits to London shops

Contract Type: Full-time (part-time or job share considered – minimum 0.8 FTE)

The Role

FARA is a unique charity retail organisation with a network of 39 vibrant shops across 26 London communities. Our shops are the heart of our fundraising efforts, providing the majority of income to support our work with vulnerable children and families in Romania. Stylish and community-driven, FARA shops offer a distinctive reuse second-hand retail experience while making a real difference.

We are seeking a dynamic and experienced Marketing, Communications and Fundraising Director to lead our strategic communications and fundraising efforts, with a strong focus on growing the visibility and profitability of our charity shops.

This hands-on leadership role will shape and deliver integrated marketing campaigns, drive footfall and customer engagement across our retail estate, and build brand awareness for both our shops and charitable mission. You’ll work closely with shop teams, the central office and external partners to ensure our messaging is compelling, consistent and impactful. You’ll also lead the digital and fundraising strategy, helping us reach new audiences and deepen relationships with existing supporters. With a small but passionate team, this role offers the opportunity to make a tangible impact across the organisation.

We’re looking for someone who:

• Has senior-level experience in marketing and communications, ideally within charity retail or fashion.
• Can lead others to develop fantastic fundraising campaigns.
• Is a strategic thinker with a flair for creative storytelling and brand development.
• Can lead and deliver multi-channel campaigns that drive engagement and income.
• Understands the retail environment and can tailor messaging to diverse audiences.
• Is confident working across digital platforms, media relations and fundraising.
• Has excellent interpersonal skills and thrives in collaborative environments.

Working at FARA

We can offer flexible working arrangements, including compressed hours and job share options. You’ll be part of a committed leadership team and work in a values-driven organisation that blends retail innovation with social impact.

Application Process

To apply, please submit:

• A two-page CV
• A cover letter (max two pages) outlining how you meet the person specification and why you’re excited about this role.

Deadline: Midnight 20th September

Interview dates:

• Round one: 29th September or 1st October (online via Zoom)
• Round two: 7th October (in person – Teddington or Central London)

If you’d like to arrange a short call with our CEO before applying, this can be arranged for w/c 15th of September. Please get in touch to do this. Please get in touch via mail @ fara charity . org to do this. 

Are you a dynamic corporate fundraiser with a track record of winning and growing six-figure partnerships? Harris Hill is delighted to be working with a fantastic charity to recruit their next Head of Partnerships and Events.

This is a key leadership role within the fundraising team, managing a portfolio worth over £1.6m and leading a team of two: a Corporate Fundraising Manager and a Special Events Manager.

About the role

• Lead and grow a corporate partnerships portfolio worth c.£850k, with around 30 partners including well-known brands from hospitality, sport and property.
• Drive new business and steward relationships to an exceptional standard, with a clear ambition to grow corporate income to £1m+.
• Oversee a high-value events portfolio (c.£750k income) including a Winter Ball, Golf Day and other supporter-led events – supported by an experienced events manager.
• Contribute to senior fundraising strategy and play a vital role in shaping the future growth of partnerships income.

About you

We’re looking for someone who can bring:

• Significant experience in corporate partnerships, including evidence of securing and managing six-figure wins.
• A strong new business track record, with demonstrable examples to share at interview.
• Proven line management skills and the ability to motivate and develop a team.
• Excellent account management and stewardship expertise.
• Confidence and ambition to step up into a head of role, if this is your next career move.

Key details

• Salary: Mid-£50,000s
• Contract: Full-time, permanent
• Location: North London office, with hybrid working (up to 2 days remote)
• Reports to: Director of Fundraising & Communications
• Line reports: Corporate Fundraising Manager, Special Events Manager

This is a fantastic opportunity for an ambitious fundraiser to make a real impact, working with high-profile partners and leading a talented team in a supportive, forward-looking environment.

To apply, please submit your CV and a short covering statement outlining your interest in the role and your relevant experience.

For a full job description and details on how to apply, please contact Hannah at Harris Hill on [email protected]

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

The social media officer sits within Alzheimer’s Research UK's Digital department. The primary purpose of the job is to engage and motivate supporters, raise awareness of dementia and dementia research, and promote Alzheimer’s Research UK's campaigns, fundraising efforts, health information, and research initiatives.

This is an important role, helping to drive Alzheimer's Research UK’s online presence, engagement, and impact, while staying at the forefront of digital trends and technologies. The role is an exciting and fast-moving one, ideally suited to someone skilled in content creation, strategy, relationship building, analytics and innovation, to effectively communicate the charity’s mission and engage supporters.

You will need great organisational and communication skills, as you will be working with teams across the charity.

Main duties and responsibilities of the role:

Social Media Content Strategy Execution

· Support on the development and execution of a comprehensive social media content strategy, aligned with Alzheimer’s Research UK’s mission and goals.

Content planning and Scheduling

· Working alongside the rest of the social media team to plan content within our management platform ‘Sprout Social’ and ensure we are maximising opportunities across our socials such as Meta, X, LinkedIn, TikTok and YouTube.

· Identify optimal posting times and frequency to maximise audience engagement and reach.

· Work with the in-house video and design experts to produce eye-catching and compelling new assets which engage audiences with our brand message, raise awareness of dementia and dementia research and increase our reach and followers.

· Work with our senior social media officer to plan and deliver impactful video content across channels. Identifying opportunities to optimise long and short form video for the channels.

· Identify and encourage the use of sharable third-party and user generated content which aligns with Alzheimer’s Research UK’s brand messaging to support creative campaigns and initiatives.

Audience engagement and Relationship Building

· Monitor interactions across Alzheimer’s Research UK’s socials, proactively engaging with supporters to ensure they receive a positive experience.

· Act as a brand ambassador, maintaining high level of attention to detail to the brand voice in all social interactions.

· Be a confident and proficient communicator, able to adopt an appropriate tone of voice for each of our different audience types (including the communication of complex or sensitive issues. Able to communicate sensitively on several issues in a timely manner.

Reporting and Trend Analysis

· Produce insight driven and eye-catching regular reports on content for teams across the charity, to communicate key successes and areas for development, using your expertise and knowledge about the platforms.

· Proactively research, learn and suggest ways to improve our ways of working and efficiency by utilising emerging digital trends, such as artificial intelligence.

Internal Engagement and Collaboration

· Support teams across the charity with their social content, identifying opportunities to share our research, health information, fundraising and other campaign activities; as well as advising on best practice.

· Work with the Social Media Manager to enhance the Employee Advocacy Approach, fostering engagement and participation among staff in sharing social content.

Learning and Development

· Stay informed about the latest advancement in digital marketing, social media, tools and technology. Actively seek opportunities to enhance skills and knowledge through the charities learning and development programme as well as external learning opportunities.

Compliance and Brand Standards

· Ensure all activities comply with our brand and data guidelines and meet the high professional standards of Alzheimer’s Research UK and represents the values of the organisation to the fullest

What we are looking for:

· Experience of working across social media channels for a medium-large size organisation.

· Experience of using a Social Media Management tool such as Sprout Social, Hootsuite, Falcon.

· Experience of reviewing and disseminating social media metrics and reports. Experience in project and campaign planning for social channels

· Confident in leading discussions and driving creativity and new ideas in social content planning.

· Excellent organisational skills, with ability to juggle a number of projects simultaneously.

· Excellent written communication and presentation skills.

· An understanding and passion for emerging technologies, techniques and trends.

· An approachable, enthusiastic, collaborative and can-do manner.

· Someone who embraces digital life.

· Excellent relationship building skills.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £30,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 28th September 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Location: Romford (hybrid, 3 days in office per week)
Hours: Full-time (35 hours per week)
Contract: Temporary
Rate: £14.19 to £15.36 per hour (plus holiday pay)
Start Date: ASAP

About the Role
Prospectus is proud to be supporting a national health charity to recruit an organised and proactive Team Administrator. The role will be at the heart of a focused, mission-driven organisation, providing crucial administrative support across departments, and ensuring an effective first point of contact for general office enquiries.

Key Responsibilities

• Provide diary and meeting coordination support to senior leadership.
• Organise meetings and events, including logistics and communications.
• Maintain office supplies and liaise with contractors for building maintenance.
• Support HR and finance administration, including holiday records, banking, and grant processes.
• Assist with internal communications and maintain digital systems.
• Handle general administrative tasks such as mail, filing, and phone enquiries.

What We’re Looking For

• Recent experience in a relevant role within the charity/not-for-profit sector.
• Confidence providing leadership and executive support.
• Competence using relevant systems (HR, CRM, finance, and Microsoft).
• Excellent organisational and time management skills.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel).

This is a fantastic chance to contribute to meaningful work at an impactful organisation as part of a friendly and committed team.

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

The successful candidate will possess excellent written and verbal communication skills and be able to demonstrate a proven ability of writing persuasive and compelling copy to achieve support, as well as proven ability of developing strong relationships with supporters, customers or clients from a charity, consumer or business career.

Ivy Rock Partners is proud to be supporting a prestigious and values-led public sector organisation in the search for a Junior Finance Business Partner. This opportunity is to cover an initial 12-month maternity leave and offers the chance to play a vital role in a forward-thinking, socially impactful environment.

You’ll be joining a progressive finance team that prioritises insight, collaboration, and service excellence, helping to build financial capacity and transparency across the organisation.

Why This Role?

This role is perfect for a finance professional who thrives on building strong partnerships and supporting evidence-based decision-making. It’s more than number crunching, it’s about adding value, influencing change, and supporting an organisation that champions inclusion, sustainability, and cultural impact.

Key Responsibilities:

• Deliver financial reporting, budgeting, and forecasting support to key stakeholders.
• Build strong working relationships with non-finance teams to improve financial understanding.
• Provide tailored training and guidance to budget managers on finance processes and tools.
• Analyse and explain key financial variances, trends, and cost drivers.
• Ensure staffing decisions (e.g. new hires, contract changes) are aligned with budgets and policies.
• Maintain accurate coding structures and workflows in the finance systems.
• Collaborate with Finance Business Partners and senior stakeholders to support strategic planning and financial sustainability.

What we are looking for:

• Actively studying or part-qualified accountant (e.g. CIMA, ACCA, ACA) or equivalent experience.
• Proficient in Excel and confident working with finance systems (Agresso experience is a bonus).
• Strong understanding of budgeting, forecasting, and monthly reporting.
• Excellent communication skills, especially in translating financial information for non-finance audiences.
• Ability to work independently, take initiative, and manage priorities.
• A team player who’s aligned with values around equity, inclusion, and continuous improvement.

What’s on Offer:

• Generous pension and holiday benefits (30 days on annual leave not including bank holidays)
• Supportive and inclusive team culture
• Opportunity to work for a mission-led, high-profile public institution

How to Apply

To apply, or for a confidential discussion, please contact Megan Hunter.

Are you a digital innovator with a passion for creating meaningful change? Join us as Digital Products Owner and help shape the future for young people around the world.

In this exciting role, you’ll play a key part in delivering inclusive, engaging, and effective digital products that support young people to build confidence, develop skills, and access opportunities for self-employment or employment. Your work will directly contribute to positive outcomes for both young people and our global network of supporters.

A major focus of your role will be leading the redesign and development of our global business simulation game – a flagship digital product that underpins our wider strategic programmes. This next-generation learning tool will support young learners through engaging, practical, and interactive business challenges. You’ll lead the development roadmap, incorporating gamification, AI-driven enhancements, and innovative approaches to learning that work in both blended and fully digital environments.

Working closely with our digital and design team, regional colleagues, delivery partners, and other stakeholders, you’ll ensure all products align with our overarching proposition and global strategy. You’ll take a consultative, collaborative approach, using your digital expertise to shape decisions and maintain high standards of quality, accessibility, and impact.

You will bring strong product management skills, a user-centred mindset, and an understanding of emerging technologies such as generative AI and immersive learning design. Experience working in agile environments, managing complex stakeholder needs, and delivering scalable digital solutions is essential.

This is a unique opportunity to lead a high-impact product that will reach thousands of young people worldwide, helping them thrive in a changing world of work.

Ready to lead digital innovation with purpose?

Apply now and help us build the tools that unlock potential and transform futures.

Location: Preston, Lancashire

Permanent | Full-time - 37.5 hours per week

Salary: £77,744 - £83,546

After a remarkable 26-year journey with Caritas Care, including five years as CEO, our current Chief Executive will retire at the end of 2025.  This creates a rare and exciting opportunity to lead this dynamic, well-established and vibrant organisation.  The Trustees are looking for an exceptional leader to take forward and further develop one of the North West's most respected and impactful charities.

About Caritas Care

For 90 years, Caritas Care has been at the heart of communities across Lancashire, Cumbria and Greater Manchester.  We are a values-driven charity committed to improving lives and creating opportunities for people across the North West.  Our services include adoption and fostering, support for people with disabilities, rehabilitation programs and community projects, all designed to ensure that everyone has the chance to thrive.

About the Role

As CEO, you will provide strategic leadership and operational management, ensuring our services continue to make a meaningful impact.  Reporting to the Board of Trustees, your key responsibilities will include:

- Leading the organisation with passion and integrity, upholding our values in everything we do

- Developing and implementing strategic plans to enhance and expand our services

- Building strong relationships with key stakeholders, including funders, commissioners and partner organisations

- Ensuring financial sustainability, overseeing budgets and securing funding opportunities

- Maintaining governance and compliance standards, ensuring all activities meet legal, ethical and regulatory requirements

- Inspiring and supporting our dedicated staff and volunteers, fostering a culture of collaboration and excellence

About You

We are looking for an experienced and visionary leader who is passionate about making a difference. You will bring:

- Strong leadership and strategic planning skills with experience in a senior management role

- A deep understanding of the charity, social care or public sector, particularly in service delivery and safeguarding

- Excellent financial and operational management skills, ensuring sustainability and growth

- A collaborative approach, with the ability to engage and influence a wide range of stakeholders

- A values-driven mind-set, committed to inclusion, equality and social justice

Why Join Us?

This is more than a leadership role – it is an opportunity to make a real and lasting difference.  You will be joining a charity with deep community roots, a skilled team and a future full of possibility. 

- Lead a well-respected and impactful charity

- Work with a passionate team dedicated to making a difference

- Shape the future of services that change lives

- 30 days annual leave plus Bank Holidays

- Incremental salary scale progression

- Flexi-time and flexible working

- Opportunity to maintain a Social Work England registration

- Employee Assistance Programme

- Work based pension 5% employer contribution (LGPS transfer will be considered for the right applicant)

- Birthday leave after 10 years’ service

- Essential car user post with travel paid at 45p per mile

- Onsite free car parking

If you believe you have the skills, experience and passion to lead Caritas Care into its next chapter, we’d love to hear from you.

To find out more about this opportunity and to access the full candidate application information, please visit our vacancies page on our website 

For an informal discussion, please contact Susan Swarbrick, Chief Executive.

Applicants who have previously applied for this position need not reapply.

Closing date for applications:  Wednesday 24 September 2025

Provisional interview dates:  Tuesday 7 & Wednesday 8 October 2025

Early applications are encouraged as we may close the recruitment process ahead of the deadline if a sufficient number of high quality applications are received

We are seeking an energetic and proactive Corporate Partnerships Executive to help us strengthen and expand our partnerships. You will be at the heart of growing our corporate portfolio, ensuring we maximise opportunities to secure new business and nurture long-term, high-impact partnerships.

This role is both outward-facing and highly collaborative. You’ll work with colleagues across teams to deliver excellent partnership experiences, while also taking initiative to spot opportunities, drive forward proposals, and build relationships that support Future First’s mission.

If you have first class people and communication skills, creativity and energy in abundance and an insatiable eye for opportunity, and would like to work for a small but ambitious charity, we’d love to hear from you.

For more details about the role and information on how to apply, please download the recruitment pack.

Key dates to be aware of:

Tuesday 16 September 2025, 12:00pm – Information and Q&A session 

This is an optional session where you can hear more about the role and ask any questions you may have.

Please see details in the attached recruitment pack for how to register for this session.

We recommend attending to help you prepare the strongest possible application.

Monday 29th September 2025 (09:00am) – Applications close

Tuesday 7th October – Interviews will take place in-person in London

About Future First

We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future. We work with state schools and colleges to develop and build their alumni and employee volunteer communities, helping young people ‘see who they can be’ and helping to open up genuine routes to previously gatekept sectors. Our partners have a key role to play in this. We celebrate our 15th anniversary this year, and over that time have supported over 465,000 young people and built 1,250 alumni networks.

Our core team comes from a variety of backgrounds including partnership development, fundraising, delivery, teaching, programmes and communications. We gain additional support from a strong network of experienced and passionate long-term freelancers. We value all contributions and offer the possibility to expand and grow the role based on interests.

Location: Hybrid – Warwick/Leamington Spa office (min. 3 days/week), remote up to 2 days/week

Salary: £74,000 – £78,000 (depending on experience)

Hours: Full-time, 37.5 hours per week

Reporting to: Chair of Board of Trustees

About SOS – Silence of Suicide

Founded in 2015 by Michael and Yvette Mansfield, SOS Silence of Suicide exists to break the silence around mental health and suicide. Initially a peer-support group, SOS is now a growing charity offering multi-channel support services via a national helpline, mobile hubs, and in-person outreach. With around 45 staff and volunteers, SOS is poised for further expansion and impact and is seeking a strategic and compassionate CEO to lead us through the next exciting phase of development.

The Role

The Chief Executive Officer will lead SOS’s strategic direction, operations, partnerships and fundraising. This includes shaping long-term sustainability, developing our team and enhancing our voice in national conversations centered around suicide prevention and mental health.

Key Responsibilities

· Lead and manage the Senior Leadership Teams

· Deliver and grow SOS’s core services – helpline, hubs and outreach – ensuring high-quality, accessible support.

· Develop and implement a sustainable income generation strategy in collaboration with fundraising staff.

· Ensure sound financial management, working with bookkeepers, auditors and the Board to meet compliance needs.

· Support trustees with good governance and maintain full legal and regulatory compliance, including safeguarding.

· Represent SOS to external stakeholders including NHS, government, press and funders.

· Oversee impact reporting, evaluation and quality improvement across all service areas.

· Champion SOS’s mission, values and voice on suicide prevention, stigma reduction and mental health awareness.

About You

We are seeking a strategic leader who is hands-on, collaborative and emotionally intelligent. The ideal candidate will bring the following:

· Proven experience in charity leadership and team management, ideally in a growth phase.

· Strong understanding of mental health or suicide prevention – lived or professional experience welcomed.

· Track record in strategic planning, income generation and stakeholder engagement.

· Experience of developing services, managing volunteers, and fostering inclusive culture.

· Sound knowledge of charity governance, safeguarding, finance and HR best practice.

· Excellent interpersonal, written and verbal communication skills.

· Comfortable with hybrid working, frequent travel and engaging with emotionally complex topics.

SOS is committed to equality, diversity and inclusion. We welcome applications from all backgrounds and lived experiences. The successful candidate will be required to undergo a DBS check.

Timetable for interviews

Shortlisted candidates will be notified w/c 29th Sept with formal Interviews to be held 6th/7th October 2025 in the Warwickshire area. 

Addendum: Person Specification

Communication & Interpersonal

· Excellent interpersonal skills with the ability to build strong relationships across staff, volunteers, partners and service users. (Essential)

· Strong verbal and written communication skills. (Essential)

· Diplomatic, professional and emotionally intelligent. (Essential)

· Able to work both independently and collaboratively; confident engaging with a wide range of stakeholders. (Essential)

Fundraising & Partnerships

· Proven track record in fundraising strategy, including grant applications, donor engagement and community fundraising. (Essential)

· Provide strategic oversight of the charity’s communications—ensuring the website, social media and printed materials are used effectively and creatively. (Essential)

· Develop a mental health training and awareness service that advances SOS’s mission. (Essential)

Leadership & Management

· Proven experience delivering programmes and activities within the charity sector. (Essential)

· Proven ability to lead and line manage staff within a dispersed team and varied working patterns. (Essential)

· Experience of managing volunteers and supporting their ongoing development. (Essential)

· Ability to work under pressure and respond flexibly in a fast-paced environment. (Essential)

· Proactive and highly organised, with strong time management skills. (Essential)

· Strong attention to detail, with the ability to prioritise, delegate effectively and meet deadlines. (Essential)

Mental Health & Values

· Strong understanding of mental health and suicide prevention, ideally with lived experience. (Essential)

· Commitment to promoting equality, diversity and inclusion internally and externally. (Essential)

· Demonstrated commitment to safeguarding, with experience in policies and processes to protect vulnerable adults. (Essential)

· Clear commitment to the aims and mission of SOS Silence of Suicide. (Essential)

· Empathetic listener with the ability to engage non-judgementally. (Desirable)

Strategy & Governance

· Demonstrated success in developing and implementing strategic plans, preferably in a charity context. (Essential)

· Experience of designing and building effective organisational structures to support growth, including operating in a ‘start-up’ environment. (Essential)

· Sound knowledge of charity governance and compliance, including engagement with trustee boards. (Essential)

· Ability to develop and implement new organisational processes and frameworks. (Desirable)

Technical Skills & Other

· Proficient in Microsoft 365 and OneDrive, including Teams, Word, Outlook and Excel. (Essential)

· Degree or equivalent experience in a relevant field. (Essential)

· Willingness to work outside of standard hours, including evenings and weekends when required. (Essential)

· Living within one hour of the Warwickshire office, with access to a vehicle for business use. (Desirable)

The Sophie Lancaster Foundation was founded in 2009 after Sophie Lancaster and her boyfriend were attacked because of their alternative appearance. Sophie later died from her injuries. The Foundation was created by Sophie’s mother Sylvia to address prejudice against alternative subcultures and to promote understanding and tolerance through education, advocacy and policy work.

Although a small organisation, we have big impact and reach. We advocate for the alternative community through policy and campaigning work and provide support following hate crime. And we also run workshops aimed at reducing discrimination and challenging stereotypes. As we continue to grow, we’re looking for a Fundraiser to help secure the charity’s financial stability and support its growth.

The role involves creating a fundraising function from the bottom up and then developing and implementing a fundraising strategy. Diverse income streams to be targeted include corporate partnerships, individual donors, grants and foundations, events and digital campaigns. You’ll work closely with the team, CEO and Trustees to ensure fundraising activities align with our clear objectives.

Responsible for creating and delivering a fundraising plan that meets income targets, you’ll identify funding opportunities that align with our mission. This includes researching grants, preparing applications, managing funder relationships and reporting. Building donor engagement through regular giving, legacy programmes and other initiatives will also be part of the role.

Maintaining accurate, GDPR-compliant records of fundraising activities and donor data is essential. You’ll also prepare reports for internal use and external stakeholders.

We’re looking for someone with proven fundraising experience in the nonprofit sector who has a track record of securing income from grants, donors, events or corporate partnerships. Strong written communication skills and the ability to work independently and meet deadlines are important. You’ll relish involvement at every level, whether it be leading meetings with high value funders or thanking supporters for their incredible achievements. A commitment to diversity and inclusion is essential.

Joining us means contributing to a charity focused on challenging prejudice and supporting marginalised groups. You’ll work in a collaborative environment with access to senior leadership and the opportunity to influence the charity’s future.

We welcome applications from all backgrounds, especially from those who have experienced discrimination or come from underrepresented communities. This is an opportunity to support important work promoting social inclusion.