Senior service manager jobs in brent, derby

Would you like to play an important role in running an organisation that improves the way science is covered in the news?

Diet, microplastics, climate change, e-cigarettes, Alzheimer’s....if it's in the news and it’s controversial, the SMC will be working hard to pump out accurate, evidence-based science into the 24 hour news media.

But this frenetic media operation must have rock-solid operations support behind it.  It needs a highly competent, confident, organised and efficient individual who supports the SMC’s mission but loves running the operations behind the scenes.  The successful candidate will be a calm, self-sufficient problem solver who makes the charity run smoothly and who takes satisfaction from ensuring that the team of energetic, dynamic press officers can make a difference to science in the media every day.

The Head of Operations and Governance is a key member of senior staff.  You will be either a practised operations specialist looking for a new challenge or someone with relevant experience looking to step up to their first role leading operations.  In this role, you will:

• Be responsible for financial management, fundraising admin, preparation of annual accounts and bookkeeping
• Support the CEO in fundraising initiatives and project admin
• Provide the operational underpinning for the Centre ensuring the smooth running of IT, events, contracts and all office systems
• Act as secretariat to the Board of Trustees, Advisory Committee, Remuneration Committee and Audit and Risk Committee
• Guide the governance of the charity and complete statutory reporting. 

You must be highly organised and have a clear head for numbers and systems.  Often working under your own steam and multitasking to tight deadlines, you will need to be efficient and committed to the unique needs of this role without being drawn into the science and media activities of the Centre. 

Experience of the charity sector, finance and/or governance is an advantage. 

You must have the right to work in the UK.  We cannot provide visa sponsorship. 

Starting salary: £41,400-£56,700 depending on experience, with an annual performance-related pay increase

Application deadline: 9am Monday 4th August 2025

Interviews: Tuesday 19th August 2025

To start: October/November 2025

Location: We are an in-person Central London office where staff work on site 5 days a week, but opportunities for flexible working will be considered.

For information

For an informal discussion about the role please contact (between 14 and 25 July):

• Selina Kermode (current post holder) [email listed on the jobs page of the Science Media Centre website]
• Fiona Fox (Chief Executive) [email listed on the jobs page of the Science Media Centre website]

The application deadline is 9am on Monday 4th August, and interviews will take place on Tuesday 19th August. Click on the 'Redirect to recruiter' button below for instructions on how to apply.

At The National Lottery Community Fund we are passionate about strengthening communities and improving lives.  We are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage.   As part of our commitment to being more than a funder, we are serious about enabling collaboration, sharing best practice, amplifying the impact of our grantholders and influencing future policy making.   

We are now seeking to appoint a Head of Policy Engagement to lead our engagement with policymakers and senior sectoral stakeholders under our four community-led missions and lead our customer support offer. Using your deep understanding of the political and social environment in which our grantholders operate, you will explore the context for new funding initiatives, including potential partnerships, ensuring that we are making the greatest impact possible.   

You will already have well established relationships with Welsh Government Departments, other funders and the voluntary and community sector and you will use this to share learning and insight from our funding, lead consultations and identify opportunities for future collaboration. You will convene both grantholder and stakeholder networks to inform our analysis and ensure that community voice is at the heart of our decision-making. 

Working with our Funding Team you will ensure we provide first class customer support leading our advice service and working closely in support of our outreach work, ensuring an appropriate level of general and targeting applicant and customer support. 

You will be part of a policy and practice network across the Fund, working collaboratively with colleagues across the UK to develop One-Fund approaches to our missions. 

We’re looking for someone who is values-driven, passionate about the Fund’s purpose and deeply committed to equity, diversity and inclusion and environmental responsibility. You will have a strong track record of influencing at a senior level and be able to articulate strategic ambitions clearly and effectively.  You will also have a nuanced understanding of the role of a non-Departmental Public Body in the policy landscape and experience of working collaboratively across organisational boundaries.  As a member of the Wales Leadership Team, you will provide inspiring leadership and strategic direction to the wider team. 

Regular travel around Wales is expected, as well as some travel to other parts of the UK to connect with colleagues.  We offer a flexible and supportive working environment and an excellent all-round benefits package. 

Interview Date: Week commencing 4th August

Location: Wales. Our offices are in Cardiff and Newtown. We have a flexible, hybrid approach to working.

On application, please align your supporting statement to the criteria below

Essential Criteria 

• Deep understanding of Welsh communities. Knowledge of the context for the third sector, the funding landscape, public policy and the people and organisations who are influential in these areas. 
• Demonstrable experience in high-level engagement, influencing and senior relationship management, internally and externally. 
• Experience of managing customer facing support services. 
• Excellent communication skills and the ability to articulate strategic ambitions, positioning the organisation in the funding landscape and social policy debates.
• Passionate about the Fund’s purpose, evidencing a deep understanding of equity, diversity and inclusion and related best practice.
• Proven leadership skills, including the ability to inspire colleagues and work collaboratively in matrix structures. 
• Strong planning and analytical skills, with expertise in research and consultation. 
• Proven commitment to continuous improvement, self-reflection and personal development.

Desirable Criteria

• ​Clear understanding of the role of a UK-wide non-Departmental Public Body and the implications for policy and influencing.
• ​The ability to speak and write in Welsh.

Equity, Diversity and Inclusion

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

We’re looking for a Head of People & Organisational Development to lead our people function, drive culture change, and support our incredible staff and volunteers.

You’ll work closely with the CEO and leadership team to deliver our 2030 vision, fostering a culture of learning, inclusion, and continuous improvement.

Are you a strategic, people-focused leader ready to shape the future of a respected local charity?

We’re looking for a Head of People & Organisational Development to lead our people function, drive culture change, and support our incredible staff and volunteers. You’ll work closely with the CEO and leadership team to deliver our 2030 vision—fostering a culture of learning, inclusion, and continuous improvement.

What You’ll Do:

- Lead people operations, L&D, and organisational development

- Champion EDI and embed inclusive practices across the charity

- Use data and insight to drive performance and engagement

- Deliver cross-functional change projects that make a real impact

What You’ll Bring:

- Senior HR/OD experience, ideally in the VCSE sector

- Level 7 qualification (or equivalent)

- Strong leadership, communication, and analytical skills

- A values-driven mindset and passion for people and purpose

This is a fantastic opportunity to join a trusted, forward-thinking charity with a clear appetite for change. If you’re ready to lead with heart and ambition, we’d love to hear from you.

The Director of Care is a key leadership role responsible for the strategic development, operational management, and continuous improvement of patient care services within the Mary Stevens Hospice. Ensuring the highest standards of palliative and end-of-life care are delivered in line with regulatory requirements, national best practices, and the values of the hospice. Working closely with the CEO and the Senior Leadership Team, the Director of Care will provide visionary leadership, fostering a culture of compassion, excellence, and innovation in patient care.

They will take the role and responsibilities as the registered manager for the hospice and its regulated activities in accordance with the Care Quality Commission (CQC).

The postholder will act as the Director for Infection Prevention.

DUTIES AND RESPONSIBILITIES

· As the Registered Manager, you will ensure that all legislative requirements of the Care Quality Commission are adhered to within the necessary timeframes, maintaining outstanding ratings where possible.

· Develop and implement the hospice’s care strategy in line with the organisational vision.

· To lead on the delivery of care strategies to always ensure outstanding standards of patient care and safety.

· Ensure compliance with regulatory bodies, including the Nursing and Midwifery Council.

· Chair the Infection Prevention committee and report to the Senior Leadership Team any actions required.

· Monitor and be responsible for quality assurance and governance standards across all clinical services.

· Lead the development and implementation of policies, procedures, and quality assurance frameworks.

· Ensure hospice compliance with local and national standards and ensure that regular audits of all care services are carried out and improvements in practice are instigated as needed.

· Attend regular Trustee meetings as a member of the Senior Leadership Team providing reports as requested.

· Provide the CEO with information on clinical operational issues and any risks to service delivery with recommendations for action, in a timely manner.

· To develop and maintain collaborative working relationships with external stakeholders, including the Integrated Care Board and commissioning bodies, to influence palliative care provision across Dudley and the wider community.

· Represent the hospice at local Place and End of Life meetings as required.

· Provide strong leadership, support and supervision across the clinical and supportive care teams maintaining professional and ethical standards.

· Manage and monitor clinical effectiveness, ensuring continuous quality improvement.

· Management of direct reports by providing support, supervision and advice through regular 1:1s and annual appraisals fostering a developmental culture and consistently applying the hospice HR policies and procedures as appropriate.

· Being a role model and advocate for the hospice values of Care, Compassion and Kindness. 

· Provide inspirational leadership to clinical teams, ensuring a culture of professional development, well-being, and engagement.

· Support and mentor clinical managers, fostering a collaborative and high-performing environment.

· Champion staff training and development, ensuring adherence to best practices and regulatory standards.

· Participate in the development of the hospice’s education programme both internally and externally.

· Work with senior colleagues to monitor cost efficiencies and cost improvement opportunities.

· Represent the hospice at regional and national forums, influencing policy and best practices in palliative care.

· Develop strong relationships with commissioners, donors, and external healthcare organisations to ensure service sustainability.

· Work with the CEO and Finance Director to manage care budgets efficiently.

· Ensure optimal use of resources while maintaining high standards of care.

This is not an exhaustive list and you may be required to carry out other reasonable tasks to support the smooth running of the hospice. 

PERSON SPECIFICATION

Essential

Educated to degree level in related healthcare field

Registered health professional

Leadership qualification/ or demonstratable leadership experience

Excellent IT skills-Excel, Word, MS Office

Minimum of 5 years’ post registration experience

Excellent leadership skills

Knowledge of healthcare sector

Experience of leading infection prevention practice

Strong knowledge of CQC and other regulatory requirements

Evidence of advanced communication skills

Excellent interpersonal skills

Enhanced DBS 

Desirable

Experience in a palliative care environment

Non-medical prescriber

This is an exciting time to join BUCS and make a huge difference to the organisation that sits on the shoulders of those who established competitive inter-university sport competitions over a century ago, and which is responsible for the most dynamic element of the sport sector.

The Head of People is a dynamic leadership role, shaping the organisation’s people strategy and driving a values-led culture. You will inspire and empower people, ensuring a motivated workforce that delivers excellence. You will be acting as a champion for learning and development by creating an environment where people grow, innovate and truly feel valued.

Beyond shaping culture, you will play a pivotal role in ensuring that BUCS operates safely and is compliant. From health and safety to safeguarding the experience of our staff and participants, you will lead best practices and work closely with the governance and compliance team to meet all statutory and industry regulations.

Collaboration is key in this role. Working with the senior leadership team and management team, you will align people strategies with organisational goals. Additionally, you will oversee key safeguarding matters, monitor disclosures and case management, and escalate concerns to the CEO and the Board as required.

This is an exciting time to shape the future of BUCS through forward-thinking people-first leadership. If you are a strategic thinker who thrives on building and fostering a positive, inclusive culture, we would be delighted to hear from you.  

Working at BUCS

BUCS prides itself on being an ambitious and challenging place to work, where staff enjoy work, embrace development opportunities, and have fun.

We're open to discussing what flexibility could look like for the right candidate!

Benefits include:

• Generous Pension Scheme
• Paid Health Care Plan
• Tax-free - Cycle to work scheme
• Christmas Closure from 24th December- 2nd January time off! 
• Volunteering Day leave
• Flexible hours - hybrid working
• Wellbeing and Social activities
• Company-supported Learning and Development opportunities
• Access to sporting events such as Wimbledon and 6 Nations ! 

Please apply on our recruitment platform Applied 

The successful candidates will be invited to a virtual interview the week commencing the 4th August 2025.

The role will close 11:59pm, 27th Jul 2025 BST. 

If you have any questions about the role please contact a member of the BUCS team.

Dedicated to creating social change through music, AudioActive  provides free open-access sessions, workshops, and opportunities  that empower young people in Sussex to explore their talent, find  their voice, and shape their futures. Whether it’s emerging rappers,  producers, or vocalists, AudioActive nurtures raw potential,  providing young people with the tools to turn passion into purpose.  From grassroots sessions to talent development, AudioActive is  where music meets social impact. We are restless, unafraid, and  excited about what we do. 

The Director of Operations is a delivery-focused leadership position  responsible for ensuring AudioActive runs like clockwork. This  role is perfect for someone who thrives on creating order from  complexity, enjoys the satisfaction of well-oiled systems, and takes  pride in operational excellence. You’ll be the backbone that ensures  everything functions seamlessly, allowing our creative teams to  focus on their transformative work with young people. 

As part of the Senior Management Team (SMT), integrity and  discretion in handling sensitive information will be paramount.  Our ideal candidate thrives in a collaborative environment, ready  to contribute to the growth of our organisation. Enthusiasm, a  positive attitude, and a passion for our mission are qualities we  highly value. If you are a proactive starter-finisher with these  attributes and a commitment to making a difference, we invite you  to join our team.

Responsibilities:

LEADERSHIP

• Contribute to ongoing development of the business and strategic plans
• Lead implementation of operational plans and decisions
• Deputise for CEO when required
• Support learning and development of direct reports
• Develop and maintain key stakeholder relationships
• Identify operational development opportunities for the organisation

OPERATIONAL MANAGEMENT

• Lead organisational governance and operational functions
• Develop and maintain operational systems and solutions
• Responsibility for building and asset management
• Ensure compliance with statutory requirements
• Oversee GDPR, insurance, and health and safety protocols
• Implement and maintain quality management systems
• Oversee IT infrastructure and digital systems
• Manage the Trustee Meeting organisation, document generation, trustee communication and administration
• Explore ways to make operations and facilities more environmentally sustainable as Environment Lead
• Ensure environmental considerations are factored into organisational decision making. 

SYSTEMS EXCELLENCE & PROCESS MANAGEMENT

• Design, implement and continuously refine operational workflows and procedures
• Establish and maintain comprehensive process documentation and standard operating procedures
• Conduct regular systems audits to identify inefficiencies and implement improvements
• Working with the Business Analyst, oversee the creation and maintenance of operational dashboards and performance metrics
• Develop fail-safe procedures and contingency planning across all operational areas

HUMAN RESOURCES

• Design, implement and continuously refine operational workflows and procedures
• Establish and maintain comprehensive process documentation and standard operating procedures
• Conduct regular systems audits to identify inefficiencies and implement improvements
• Working with the Business Analyst, oversee the creation and maintenance of operational dashboards and performance metrics
• Develop fail-safe procedures and contingency planning across all operational areas

See attachment for further responsibilities 

Head of Individual Giving & Supporter Engagement

We are looking for a Head of Individual Giving & Supporter Engagement to join the team in this hybrid working role.

This is an exciting time to join the team and the charity on its incredible journey.

Position: Head of Individual Giving & Supporter Engagement
Location: Cambridge/Hybrid
Salary: £50,000 - £55,000 per annum (depending on experience)
Hours: Full Time (37.5 hours per week)
Contract: Permanent

Closing Date: Thursday 24th July 2025
 

The Role

You will lead the Individual Giving and Supporter Engagement strategy, delivering the growth needed to make two new hospitals – Cambridge Cancer Research Hospital and Cambridge Children’s Hospital – a reality.

You will:

• Lead a team of fundraisers to deliver inspiring appeals and innovative fundraising propositions.
• Drive net income and supporter growth across all Individual Giving streams including regular giving, digital, appeals, and lottery.
• Oversee budgeting, forecasting, and analysis, ensuring activities are insight-led and maximise return on investment.
• Develop first-class donor journeys and stewardship experiences to foster supporter loyalty.
• Play a pivotal role in engaging Addenbrooke’s patients and staff to build a sustainable mass participation fundraising model.

If you’re passionate about transforming healthcare and understand the power of emotionally intelligent donor engagement, we’d love to hear from you.

About You

We’re seeking an ambitious and data-savvy fundraising leader who can think both strategically and creatively.

You will have:

• Significant experience in direct marketing and individual giving at management level.
• Strong leadership credentials with a proven ability to develop and motivate teams.
• A track record in delivering successful donor acquisition and retention campaigns.
• Exceptional understanding of supporter engagement, CRM systems, and compliance including GDPR.
• Experience in developing innovative products and donor propositions, ideally in a healthcare or charity setting.

Benefits Include:

• Pension Scheme with 7% Employer Contribution
• 25 days annual leave (plus Bank Holidays) increasing with service
• Birthday Leave
• Health Cash Plan (Medicash)
• Employee Assistance Programme
• Group Life Assurance (4x salary)
• On-site Leisure Centre
• Cycle to Work Scheme
• NHS Discount Schemes

About the Organisation

Addenbrooke’s Charitable Trust (ACT) is the only charity dedicated to supporting innovation in patient care across Cambridge University Hospitals. We’re working to make two world-leading hospitals a reality and improve lives for thousands of people across the region and beyond. Our supporters are at the heart of what we do – many have experienced our hospitals first-hand and their stories are integral to our success.

ACT is committed to diversity and welcomes applications from all backgrounds.

Other roles you may have experience of could include: Individual Giving Manager, Supporter Engagement Manager, Head of Fundraising, Direct Marketing Manager, Lottery Fundraising, Head of Donor Development, Head of Supporter Experience.

We're looking for a Head of Fundraising with a focus on Trusts and Foundations to help take our income generation to the next level. The person in this role will lead and grow our income from major trusts and foundations, overseeing our existing portfolio while actively developing new, strategic opportunities.

This is a key leadership role in a small but ambitious fundraising team, with a focus on securing large-scale, multi-year grants. You'll write compelling bids and proposals, steward relationships with funders and senior stakeholders, and work closely with colleagues across the organisation to shape exciting, fundable projects.

You’ll line manage our Trusts and Reporting Officer and help create a clear, sustainable pathway for future growth – with a particular emphasis on building our capacity to operate at a medium-sized charity level.

You’ll report to the Director of Fundraising and play a vital part in a team that fuels the mission and vision of XLP.

Harris Hill is delighted to be partnering with The Rochester Bridge Trust in their search for a Head of Governance and Communication.

The Rochester Bridge Trust is a historic and independent charity that has provided and maintained free-to-use crossings over the River Medway since 1399. Today, it continues this legacy with a net-zero approach and a strong charitable programme supporting engineering education, heritage, and the environment.

As Head of Governance & Communication, you will join the Senior Management Team and work closely with the Chief Executive (Bridge Clerk) to oversee a broad portfolio—including governance and trustee services, strategic communications, climate action, risk management, and organisational policy. You will be leading a small but dedicated team of professionals, ensuring high standards of performance, compliance, and delivery across your areas of responsibility.

Key requirements:

• Significant experience in a governance-focused role, including supporting Boards or Trustees at a senior level.
• Strong understanding of the legal and regulatory framework of the UK charity sector, including Charity Commission guidance.
• Excellent communication skills, with a track record of drafting policies, governance papers, agendas and minutes to a high standard.
• People management experience, with the ability to motivate and develop a team.
• Knowledge of risk, environmental reporting, or external comms is highly desirable, but not essential.

This is a rare opportunity to take a senior leadership role in an organisation that blends tradition with forward-thinking impact.

• Salary £65,000 per annum, plus great benefits.
• Working days Monday- Thursday, (office closed on Fridays)
• Permanent
• Location: Rochester, Kent. On site 4 days a week, with some flexibility to WFH in the future.

For more information, please submit your CV to

Please note, CVs are being reviewed on a rolling basis.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you meticulous, organised and curious about the world of publishing? We’re looking for a Publications Assistant to join our Marketing and Digital team at the Royal College of Radiologists (RCR). This is a varied and rewarding role supporting the smooth running of our flagship print and digital publications – including our scientific journals, relaunched member magazine and a wide range of guidance, resources and reports.

You’ll be part of a supportive, collaborative content team, working closely with colleagues across the organisation and external partners including publishers, editors and contributors. From coordinating journal meetings and liaising with editorial boards, to proofing new content and preparing communications for members, no two days will be the same.

What you’ll do

• You’ll provide administrative, communications and editorial support across all our publishing activity, including:
• Leading the day-to-day administration of our scientific journals and supporting editors, publishers and board members.
• Coordinating key publishing schedules and meetings, following up actions and maintaining accurate records.
• Supporting the production and promotion of our member magazine, liaising with contributors and clinical advisors.
• Copy-editing and proofreading content, ensuring consistency with our house style and brand guidelines.
• Uploading and maintaining key publications on our website, including clinical guidance and audit content.
• Supporting our member engagement activity, including Fellowship ceremonies
• Providing administrative support, including developing a presentation bank for senior internal stakeholders.

 
What you’ll need

• Experience in or knowledge of publishing or content production – whether in an academic, scientific or commercial environment.
• Strong copywriting, proofreading and editing skills, with excellent attention to detail across multiple formats.
• Confident communicator with the ability to work with editors, suppliers and internal teams with professionalism.
• Familiarity with web publishing, content management systems and, ideally, tools such as InDesign and databases for analysis or reporting.
• Organised and proactive, with experience juggling multiple priorities, coordinating meetings, and keeping projects on track.
• An interest in the wider publishing landscape and a keen eye for spotting issues before they arise.

Whether you're early in your career or looking to bring your experience to a new setting, this role offers the chance to contribute in a valued way.
The RCR is a membership organisation and charity that works with our Fellows and members to improve the standard of medical practice across the fields of clinical oncology and clinical radiology. You’ll join a friendly and ambitious organisation with a clear sense of purpose – and a team that’s proud to support doctors working at the heart of cancer and imaging services.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We are seeking a compassionate, visionary, and strategic Chief Executive Officer to lead Mermaids through the next stage of its evolution, dedicated to improving the lives of gender-diverse children and young people, and those who are important to them. As CEO, you will be responsible for driving the charity’s mission, shaping its strategic direction, and ensuring the delivery of high-quality, affirming support services. You will act as a visible and credible advocate for trans and 
gender-diverse youth, build strong relationships with stakeholders, and influence public policy and sector practice. Working closely with the Board of Trustees, you will oversee a small committed team, ensure robust financial management with the Chief Operating Officer, and lead fundraising efforts to secure a sustainable future. This is a unique opportunity for a values-driven leader who brings both strategic acumen and a deep commitment to equity, inclusion, and lived 
experience. 
Service Delivery:
• Provide strategic and operational leadership across all service delivery areas, including support line services, group work,  advocacy, external communications, and policy.
• Ensure services are high quality, inclusive, and responsive to the needs of trans and gender-diverse children, young people and the special people in their lives.
• Lead the continuous improvement and development of service delivery models, ensuring impact, effectiveness, and alignment with the charity’s mission.
• Champion a culture of safeguarding, accountability, and young person-centred practice throughout all service delivery. 
• Act as the organisation’s Safeguarding Lead, with oversight of on-call, safeguarding training, and ensuring appropriate escalation mechanisms are in place.
• Oversee the design and implementation of advocacy and policy activities, ensuring the charity’s voice is informed by lived 
experience and is impactful at local and national levels.
• Act as a visible and hands-on leader for frontline teams, providing support, supervision, and inspiration to staff and 
volunteers.
• Monitor performance, outcomes, and feedback to ensure services are meeting objectives and delivering positive change 
for beneficiaries.

Governance:
• In partnership with the board of trustees, set and articulate our vision, mission and strategy, and keep this under continual 
review.
• Lead the development and implementation of Mermaid’s strategic plan, ensuring sustainability and growth.
• Liaise with the board of trustees to ensure the charity’s governance, structure, policies and procedures are appropriate 
and effective, taking remedial measures and implementing change as necessary. This includes supporting board 
development.
• Work closely with the Chair and Board of Trustees to support strong governance and informed decision-making.
• Provide accurate and timely reporting on organisational performance, risks, and impact.
• Ensure compliance with regulatory guidance and legislation, including the Charity Commission and the Fundraising 

Finance & Fundraising:
• Working with the Chief Operating Officer and the Board of Trustees, ensure Mermaids has robust, deliverable fundraising 
and finance strategies in place, and subsequent action plans are embedded throughout the organisation to support their 
delivery.
• In partnership with the Chief Operating Officer, ensure Mermaids has robust finance, HR, IT, data privacy and governance processes and procedures are embedded.

People and Culture:
• Line manage senior staff including the COO and service delivery managers.
• Foster a positive, collaborative, inclusive internal culture that values lived experience and wellbeing.
• Continue work to embed a culture of equity, diversity and inclusion across the organisation, as well as a focus on accessibility.
• Work to define and drive trans-centred leadership across the organisation, including ensuring that the organisation is a trans-positive, supportive employer.

External Engagement and Advocacy:
• Represent Mermaids publicly, including acting as the key spokesperson and strategic policy stakeholder, ensuring 
organisational awareness of the external landscape and the changing needs of trans children, young people and their 
families, and advocating for these needs to be met.
• Lead communications strategy, and lead press engagement by responding to media inquiries, interviews, press conferences and media events.
• Lead on stakeholder engagement, including with funders, supporters, community partners, and policy influencers.
• Advocate for the rights and needs of trans and gender-diverse children, young people and the significant others in their lives at a national level.
 

Hybrid – London and Home-based 
Location - Central London

Are you a strategic finance leader ready to shape and drive high performance in a complex, purpose-led organisation? We’re seeking an exceptional Associate Director of Finance to lead a talented team and embed a culture of financial responsibility, transparency, and best practice.

About the Role
This is a pivotal leadership role responsible for the full spectrum of financial management. You will lead and develop a committed finance team, champion operational excellence, and ensure robust governance and compliance across the organisation.

As a trusted partner to the Chief Operating Officer and senior leadership, you will:

• Provide strategic financial leadership, driving insight and clarity in decision-making.

• Lead group statutory and management reporting, ensuring accuracy, compliance, and commercial support.

• Oversee budgeting, forecasting, cashflow management, and investment planning.

• Ensure effective financial controls, risk management, and policy development.

• Build strong relationships with internal and external stakeholders, including boards, auditors, bankers, and investment managers.

• Inspire a culture of customer service, continuous improvement, and professional development within the finance team.

Key Responsibilities

• Actively contribute to Finance Board and senior committees, offering clear, data-driven insights.

• Oversee monthly management accounts, statutory reporting, and year-end audits.

• Lead budgeting and forecasting cycles, delivering clear, actionable outputs for decision-makers.

• Ensure robust management of the balance sheet, assets, cash, and investments.

• Support the development of financial systems and tools to improve efficiency and accuracy.

• Motivate and develop a high-performing team, fostering professional growth and excellence.

• Manage key supplier relationships, ensuring value, compliance, and strong performance.

About You

• We’re looking for a qualified accountant (minimum 5 years PQE) with:

• Proven experience in a senior finance role, ideally within a complex or group structure.

• Strong leadership capability with a track record of developing and managing effective teams.

• Commercial acumen and the ability to see the big picture while maintaining operational oversight.

• Excellent communication and influencing skills, with the ability to simplify complex data for diverse audiences.

• A collaborative and inclusive leadership style.

• Commitment to continuous improvement, professional excellence, and delivering results.

Desirable

• Experience within the not-for-profit sector.

• Experience working across multi-site environments.

• Previous involvement in systems improvement or implementation.

What’s on Offer

• Competitive salary and benefits.

• Hybrid working – home-based with London office presence and occasional travel to other locations.

• Opportunity to work in a values-driven organisation committed to inclusion, integrity, innovation, and making an impact.

If you're a strategic finance leader seeking your next challenge in an environment that values innovation, integrity, inclusion and real-world impact, we’d love to hear from you.

Apply now and help drive financial excellence across an organisation making a difference every day.

Job Summary

Learning Support Assistants support PiP’s Development Workers to deliver a flexible programme of learning and development opportunities; ensuring that students can actively participate and engage in sessions, giving student’s maximum opportunity to learn and develop. 

PiP’s programmes focus on four learning pathways:

- Independent Living Skills

- Creative and Performing Arts

- Health, Wellbeing and Happiness

- Employment and Vocational Skills

The role incorporates session delivery, recording and monitoring student progress, key working responsibilities such as liaising with student’s support networks and involvement in PiP’s wider work. 

Who We Are

PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.  

Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.

What You’ll Need

• Experience of working with people with learning disabilities, or a similar vulnerable service user group in care or educational settings
• A strong commitment to person-centred support and advocacy
• A passion for enabling positive change in the lives of our students
• The character and communication skills to be an effective and supportive team member
• Energy, initiative and a proactive attitude
• A calm and creative approach to challenges and problem solving

What We Offer:

· You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish. 

· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)

· We offer a travel subsidy to help with the cost of commuting.

· We provide a 4% pension contribution

· Incremental pay progression

· When we can, we try to have an early finish on Fridays for staff at 4 pm

· Free Employee Assistance Programme 24/7 including access to counselling

· We offer regular team meals and social-generally during work hours and they are optional.

· We offer a cycle-to-work scheme and other staff discounts

Our Mission

PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.

Our commitments

PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities. 

PiP keeps all personal information confidential and in line with current data protection legislation and GDPR. 

Closing Date: July 31st 2025

We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.  

What the job involves 

We’re looking for an exceptional nurse to join the Specialist Nurses team at Prostate Cancer UK, part of our wider Support Services team that helps men and their loved ones to navigate the challenges of prostate cancer.

First and foremost, you’ll be providing invaluable information and support directly to men and their families via a range of channels, including telephone, email, webchat, and WhatsApp. 

You’ll also work with other teams across the charity, ensuring that Prostate Cancer UK maintains a strong, credible clinical voice in all its activity. This will range from supporting men through webinars and classes, to delivering education sessions to health professionals, to reviewing health information resources, to supporting communications campaigns. 

Please note that there is no face-to-face patient contact as part of this role, and the team’s remit is contained to information and support – not clinical advice. 

You’ll be working Monday – Friday, with a hybrid working model. The service runs predominantly remotely, but periodical office attendance for collaborative work is expected. 

Current daily shift patterns are 8.45am – 4.45pm or 9.15am – 5.15pm. The appointee will need to be available 8.45am – 5.15pm daily, as shift patterns are allocated based on service requirements.  

What we want from you 

You’ll be a registered nurse with solid experience at NHS Band 6, including recent work in either urology, oncology or palliative care looking after men with prostate cancer. You’ll bring excellent communication and interpersonal skills, with the ability to organise and prioritise your work effectively and flexibly. You’ll also be flexible and adaptable to meet the complex demands of this role. You’ll show willingness and proactivity to step away from frontline service delivery to support a range of wider charity activity. You’ll also be comfortable with remote working, both in terms of delivering information and support over the phone and working in a remote team.

As a Specialist Nurse, you’ll be committed, enthusiastic and compassionate – keen to apply your existing clinical experience and knowledge to provide information and support to those affected by prostate cancer and have the desire to develop new skills. 

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 10th August 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 18th August 2025.