Senior service manager jobs in south croydon, england
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Starting salary in the range of: £33,141 to £35,855
Working pattern: Full-time (35 hours per week) - some out of hours work may be required for events.
Pension: USS
Annual leave: 25 days plus bank holidays, 3 well-being days per year (leave), an extended Christmas closure, and an employee benefits package.
Location: Hybrid and flexible working (core hours between 10am-3pm); split between remote working and our office based in central London with occasional UK-wide travel. There is a mandatory, in-person team day once a month in our office near Euston and expected attendance at relevant in-person events (typically up to 5 days per month).
Reports to: Director of Operations and Membership
Purpose:
The Events and Communications Officer will be responsible for supporting both membership events and communications activities. The ECO will work with both the Communications Manager and the Membership and Events Manager to ensure membership data is up-to-date, to track membership engagement, to support the organising and delivery of our events, and to craft and broadcast digital content and media outputs. This role requires a proactive, dynamic, and driven individual with excellent communication skills, an understanding of event management, confidence and experience using CRM databases and Excel, along with social media skills and an ability to spot new media opportunities. The ideal candidate will be highly organised, confident and adept with CRM systems, and enthusiastic about delivering excellent service to members whilst helping to promote the organisation's work across digital channels.
Key Responsibilities
Membership and Events Support
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Working closely with the Membership and Events Manager to deliver strategies for recruiting, retaining, and engaging members.
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Maintain and update the CRM system, ensuring accurate records and consistent data standards.
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Support the processing of membership applications, renewals, and enquiries in a timely and professional manner.
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Support the organising and execution of member events, such as network and consortium meetings and other engagement activities as needed.
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Support with the preparation of regular reports on membership numbers, trends and engagement activities.
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Work closely with the Communications Manager and Membership and Events Manager to design, distribute, and collate the annual member survey.
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Input membership invoices and payments into Xero or relevant systems.
Communications Support
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Support a comprehensive media strategy set out by the Comms Manager to promote the organisation's mission and activities.
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Manage planned activities on all social media platforms, including content creation and community engagement.
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Proofread and distribute press releases, newsletters, and other communication materials.
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Maintain and update the organisation's website with relevant news and content.
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Managing the press inbox.
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Monitor media coverage and help prepare reports on media performance.
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Create engaging content for various platforms.
The postholder will also be expected to:
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Actively support the delivery of the GuildHE strategy.
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To contribute positively to a small, professional team focused on delivering excellence in their members’ interests.
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Support GuildHE events and communication activities as appropriate - including campaigns, writing articles, blogs and press releases.
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Build strong relationships with key stakeholders at HE institutions, including senior leaders, academics, and professional services staff.
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Gather feedback from HE institutions and use this to inform the continuous improvement of our services.
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Demonstrate a proactive approach to embedding EDI principles within all policy development and advocacy efforts.
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Represent GuildHE externally on a range of HE sector groups and projects where appropriate.
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Deputise for the Membership and Events manager, and the Communications manager as appropriate.
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Undertake any other reasonable duties as may be required.
Person Specification
Core Skills:
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Strong written and verbal communication.
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Excellent organisational and time management.
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Proficiency in Google Suite, Microsoft Office, CRM systems, and graphic design tools (such as Canva or Adobe Creative Suite).
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Ability to work independently and as part of a team.
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Ability to coordinate multiple tasks and meet deadlines.
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An ability to build relationships within our team, with members and with media contacts.
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Understanding of current media trends and best practices.
Core Attributes
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Able to meet deadlines, to prioritise work and to anticipate issues and problems with strong attention to detail
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Be self-motivated and communicative with colleagues, with the ability to support the wider team when required in a flexible and dynamic working environment.
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An individual who shares our values of equity and inclusion and can translate these values into day to day work and impactful outcomes.
Ideal Education: Bachelor's degree/ relevant experience and training in Communications, Marketing, Public Relations, Business Administration, or a related field.
Ideal Experience:
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At least one (1) year’s experience in membership support, communications, or an administrative role.
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Proven experience in social media management and content creation.
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Experience with CRM software and email marketing platforms.
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Experience in the tertiary or higher education sector.
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Experience with invoicing/ payment systems (e.g. Xero, QuickBooks, and the like).
The client requests no contact from agencies or media sales.
Records Manager & Archivist
The duties within this unique role will be shared across the main London offices of the Methodist Church in Britain and United Reformed Church. The successful candidate will be a suitably qualified and experienced records and archives management professional, who is confident to work across our different sites and systems. You will be a knowledgeable manager of analogue and digital records and archives. Some familiarity with Church structures and record keeping would be an advantage.
You will need to be able to advise the staff teams for both Churches on records management strategy and practice and support them in the implementation of electronic records management systems (ERMS). You will also be able to undertake collections management tasks such as appraisal, condition assessments, basic cleaning and re-packaging and cataloguing.
You will need to be able to liaise effectively with the archive services where our collections are deposited, and work with our voluntary heritage committees and archival advisers. You will be encouraged to appoint and manage volunteers to build capacity around this work.
The Methodist Church has records from the early 18th century onwards. Its governance records (estimated at c4m items) are deposited in the John Rylands Research Institute & Library, University of Manchester, and its missionary collections in the SOAS Library, University of London. Records of the Church at a local level are deposited with local authority archive services. There are also five ‘community archives’ managed by volunteer editors.
The United Reformed Church was established in 1972, with its roots in the Presbyterian and Congregational Churches. The search for a new location for the centralised deposit and permanent preservation of URC records is a key objective for this post-holder, along with developing and supporting the management of current administrative records.
Both organisations maintain offsite record storage and occasional travel to them will be a necessary part of this role.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing date: 9am on 5 January 2026
Interviews in person in London: 22 January 2026
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
The Freedom Fund
The Freedom Fund is a global non-profit dedicated to ending modern slavery. Since 2014, we’ve invested over $100 million into frontline organisations and coalitions, helping to shift power to local actors and create lasting systems change. Our new strategy doubles down on this commitment, investing in anti-slavery movements, fostering collaboration, and working as a trusted partner to the incredible people and organisations driving this work forward.
Safeguarding Manager
This is a key role in the Freedom Fund’s Safeguarding Manager will work closely with colleagues to lead efforts to build internal capacity and embed strong, inclusive safeguarding practices throughout our work. You’ll coordinate a network of safeguarding focal points and champions across teams and geographies, helping ensure safeguarding is an active, everyday part of our organizational culture.
Interview process: 2 stage interview process: week commencing 5th January 2026
Please see the job description for all details.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our members are looking for an enthusiastic indovidual to join our Network Hope Activities team as staff cover for 9 months.
You will work under the direction of the Project Manager and alongside, tutors to deliver activities, support networks, health and wellbeing and training support to beneficiaries and to recruit, train and support a network of volunteers to facilitate the support groups.
The role will involve collaboration with other local businesses and third sector organisations to deliver the activities. This Project’s aim is to support vulnerable disabled people (including those with learning disabilities, autism and those affected by mental health issues and their families) through consistent provision of health and wellbeing activities, pathways into employment training, sport and social activities, advice, signposting and peer support based both at our Resource Centre in W10 and out in the community.
KEY RESPONSIBILITIES
1. Supporting Tutors, volunteers, senior staff and beneficiaries
Utilising EPM’s resources to lead in locally sourcing beneficiaries and volunteers from the local community. Liaise with the NHS and Social Services, partner providers and schools, colleges, community centres, voluntary organisations and referral agencies.
· Facilitate and support local support groups,
· Plan, arrange and run a variety of activities and training programmes.
· Recruit and support a network of volunteers to co-facilitate support groups and activities
· Under the direction of The Project Manager conduct home visits to assess the needs of the families and inform them of support available through Network Hope.
· Arrange the selection and delivery of healthy food and drinks and running the catering and gardening training groups.
· Work with sports and fitness tutors to ensure all equipment used in sports/fitness sessions are secure and meet health and safety standards.
· Coordinate and oversee respite and peer group support to the families.
· Develop, monitor, update and review individual action plans for all beneficiaries.
· Conduct evaluation reports (including case studies) and work with senior management to collate the information.
· Assist senior management in leading advisory group meetings and lead/facilitate local support group meetings.
Other duties as required
Turning dreams into action at the pace of the individual.
Anna Freud is seeking a Senior Website Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits and you can view them all on our careers page
Alongside our benefits, this role offers real ownership, flexibility, and the chance to do meaningful digital work that makes a tangible difference, all within a supportive, collaborative charity environment.
What you’ll do
As our Senior Website Officer, you’ll take ownership of Anna Freud’s key websites, leading their development, performance and day-to-day management to ensure they are effective, accessible and genuinely useful for the people who rely on them
- Lead and deliver website roadmaps and projects, working with teams across the charity to prioritise, QA and release improvements
- Manage and optimise website content, ensuring pages are accurate, engaging, on-brand and aligned with SEO best practice
- Use analytics, tracking and reporting to understand user behaviour and make data-driven improvements to performance and journeys
- Improve user experience and accessibility through testing, UX/CRO best practice and ongoing optimisation
- Oversee the technical performance of the websites, integrations and workflows, flagging risks and continuously improving ways of working
What you’ll bring
You’re an experienced, hands-on website professional who enjoys owning websites end to end, using insight, testing and strong technical know-how to improve performance, user experience and impact across a complex organisation.
- Strong experience managing and updating websites via a CMS, with the confidence to troubleshoot issues and take day-to-day ownership
- You’re comfortable leading website projects and development work, juggling priorities and working with multiple stakeholders
- Solid knowledge of SEO (on-page and technical), and experience improving search performance through well-planned content and structure
- You’re confident using tools like GA4, GTM and testing platforms, and enjoy turning data into clear insights and decisions
- Experience working with agencies or third parties, and the communication skills needed to keep work moving and expectations aligned
This is a great opportunity if you enjoy having real ownership and visibility over websites that genuinely matter. You’ll be trusted to shape strategy, lead meaningful projects, and see the direct impact of your work in a purpose-led organisation doing nationally recognised work.
Key details
Hours: Full-time: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.
Salary: £40,000 FTE per annum, plus 6% contributory pension scheme
Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH)
Contract type: Permanent
Next steps
Closing date for applications: midday (12pm), Thursday, 08 January 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Monday, 12 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held in-person/remotely in week commencing 19 January 2026
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
You will be supported by the Head of Corporate Development and Partnerships to be creative in how they grow and uplift new income generation across corporate partnerships. You will have an entrepreneurial approach to your work to identify and attract new organisations whilst maintaining excellent relationships with our established partners, focusing on stewardship, renewals and smart uplifts.
Interested? Want to know more about the Charity? Check out our website
Eager to know more about the role? Have a look at the Job Description attached
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Tuesday, 23 December 2025.
Got questions about the role? Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Salary: £46,800-£49,800 per year
Contract type: Maternity cover - up to 12 months
Hours: 35 per week
Location: Remote with travel London
Do you have a proven track record of successfully collaborating and influencing across an organisation to develop compelling approaches? Can you translate big opportunities into actionable next steps? If so, this role could be for you.
We are looking for a creative and motivated individual with a background in fundraising and experience of writing for a variety of audiences. You'll be a strong leader, good communicator and a team player, able to build effective relationships with those around you. As a strategic thinker you'll be able to seek and identify opportunities to drive innovation and income growth.
You'll be part of a multi-disciplinary team, providing critical support to our Philanthropy, Statutory and Lottery and Corporate Partnerships teams, using data and insight to drive relationship development forward.
What you'll be doing:
In this role, you'll work closely with the Senior Manager Prospect Research and Head of Relationship Development. You'll use your experience in proposition development to shape strategic direction and shape and plan core activities for delivery.
Being an effective communicator, you'll build strong relationships across RNIB, translating our strategic plans into compelling propositions about core work and exciting new opportunities for income generation.
You'll work closely with fundraising colleagues across the Strategic Relationships & Philanthropy directorate (including Major Donors, Trusts, Statutory and Lottery, and Corporate Partnerships) to develop an understanding of funder/donor needs and motivations and advise on how to best connect them with the exciting and innovative work of RNIB.
We're a busy team, with lots to do, but team engagement is important to us, so whilst you'll have the choice of where you are based, you'll need to travel for team meetings and planning days which are often in our London Head Office.
What We Offer
RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.
For more information on our available benefits, please visit our .
How to Apply
If you'd like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.
Are you a data protection specialist looking for your next role? Great Ormond Street Hospital Charity are hiring for a Data Protection Manager to own our day to day data protection activities.
Salary
The salary for this position is £52,227 per annum. We operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
This is an operational role where you will manage day to day data protection activities including:
- Acting as first point of contact for all data protection queries.
- Undertaking data impact assessments (DPIAs) across all areas but primarily fundraising.
- Managing legitimate interest balance test and associated risks.
- Providing advice and guidance to stakeholders on all data protection and privacy related matters.
- Assisting with any data breaches.
- Maintaining effective governance across GOSH Charity.
- Managing the data register.
- Reviewing data protection clauses in contracts.
This is the ideal opportunity for someone who enjoys managing day to day data protection activities and educating stakeholders on the importance of data.
Skills, Knowledge and Expertise
- Extensive data protection and privacy experience.
- Extensive knowledge of UK and EU Data Protection and Information Security principles, as well as best practice.
- Experience undertaking data protection impact assessments (DPIAs), legitimate interest balance tests and reviewing privacy contractual clauses.
- Experience providing pragmatic advice to stakeholders on data protection issues.
- Solutions focused mindset.
- Strong stakeholder management, with the ability to communicate complex data protection information to different audiences.
- High accuracy and attention to detail.
Experience in the charity sector or an understanding of fundraising is highly beneficial for this role.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organisational Change Manager
We are looking for an Organisational Change Manager to lead operational staff and volunteers to deliver significant strategic change and transformation across the operational, financial, facilities and hospitality function.
The role is based in a Christian Church community. All teams, including the staff team, pray together whenever they meet, sharing prayer and worship times throughout the working week. Therefore this role, has a genuine occupational requirement to ensure protection of the strong Christian ethos and values.
Position: Organisational Change Manager
Location: Crawley, West Sussex/Hybrid (flexibility for one day a week to be worked remotely)
Hours: Part Time, 3 days per week (25 hours per week (including regular Sundays; some evenings)
Salary: £50,000 to £55,000 pro rata
Contract: 18 months Fixed Term Contract
Closing Date: Monday 5th January 2026. Please note this role may close earlier than advertised if a suitable candidate is found.
Interview Date: Interviews due to take place during w/c 19 January 2026
The Role
This role will be a second chair role that will oversee the church’s social transformation work across the three parishes, enabling ministry to flourish and grow. You will ensure full legal and safeguarding compliance, steward resources with integrity, and co-lead agreed ministry areas in collaboration with the Senior Leadership Team. As this is a faith-based role, the successful candidate must be a practising Christian who actively participates in the spiritual life of the church.
Key duties include:
- Operational and Financial leadership
- People leadership and Compliance
- Social transformation and community engagement
- Ministry contribution
This role requires an enhanced DBS/Police check and safer recruitment checks and you must have the right to work in the UK. Occasional weekends or evenings as required. You will be required to work key church events including Focus, church family week away in July and the HTB Leadership Conference
About You
We are looking for someone with experience in these key areas:
- Change management
- Operations management
- Delivering successful projects
- Developing and managing operational systems
- Human Resource management
- Facilities management
- Financial management
- Project management
The Organisation
The Church exists to promote the whole mission of the church, pastorally, evangelistically, and socially, and this extends into the staff team where everyone who joins will thrive in this environment, able to contribute to the community of shared faith.
As you will represent and speak on behalf of a Christian organisation, the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
We encourage applications from those of Black, Asian and minority ethnic backgrounds
You may also have experience in areas such as Organisational Change Manager, Organisational Manager, Change Manager, Organisational Change Lead, Organisational Change Officer, HR Manager, HR Lead, Human Resources, Personnel, People Manager, Operations Manager, Operations Lead. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re seeking a Website Content Officer to join our Integrated Marketing and Media team. In this role, you’ll take the lead in managing and improving the content on our website, making sure it’s clear, accessible and meets the needs of our diverse audience.
Acting as the ‘voice of the user’, you’ll be responsible for publishing updates via our content management system (CMS), maintaining high standards of quality, consistency, and accessibility across the site. You’ll oversee key areas, including the homepage, keeping information accurate, up to date, and easy to navigate.
You’ll work closely with teams across the Prostate Cancer UK to help shape their messages for the web, offering advice, guidance, and training where needed. Day to day, you’ll manage content schedules, review pages to identify improvements, and create or edit content to keep the site fresh and effective. You’ll also use digital analytics tools to monitor performance and suggest ways we can enhance the user experience.
As part of the Digital Marketing and Channels team, you’ll work closely with our email and social media teams to ensure our owned channels are aligned. You’ll lead on the delivery of our regular ‘News and Views’ articles in conjunction with our Strategic Communications team, and you’ll work closely with our Web Operations team to help identify and test new website features and fix technical issues.
Please note internally this role is known as Digital Channels Officer – Web.
What we want from you
We’re looking for someone with solid experience in writing, editing, and proofreading web content to serve a specific audience. You'll be skilled in using content management systems (ideally Umbraco) to build and update web pages.
You’ll have the technical skills to author and edit basic HTML, as well as prepare and edit images for the web. A good understanding of interpreting website analytics, including experience with Google Analytics and search engine optimisation techniques, is essential. You’ll be an excellent communicator, able to explain complex analytics and technical details clearly and accessibly to colleagues who may not have a technical background.
In this role, you’ll need to manage priorities effectively and work well under tight deadlines. You’ll be confident negotiating and handling challenging conversations when necessary. Staying up to date with current web tools and digital content trends will be a real advantage as we continually improve our site.
If you’re passionate about digital content, enjoy collaborating with others, and want to help drive positive change for men, we’d love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or any other questions – we’re here to help.
The closing date is Sunday 4th January 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 12th January 2026.
We're looking for a organised, proactive and resilient Referral and Operational Development Manager to join our Complex Specialist Services.
£44,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Referral and Operational Development Manager will play a pivotal role in supporting the Managing Director with new business development, coordinating and managing referrals, assessments, tenancies and transitions for our customers with learning disabilities and autism.
The working pattern for this role is:Monday - Friday 9am-5pm
What you'll do:
Referral & Assessment Coordination
* Monitor and respond to referrals from external sources and direct contacts.
* Maintain a current tracking system for referral clarity and produce regular reports.
* Analyse referral data to identify local commissioning needs and growth opportunities.
* Work with managers on person-centered assessments covering care needs, environmental suitability, risk management, and transition planning.
* Complete and submit needs assessments with costings and support package requirements.
* Coordinate the assessment process and internal referral meetings.
* Develop a responsive referral and assessment pathway aligned with best practice.
* Act as the first point of contact for stakeholders ensuring timely and responsive communication.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Strong understanding of the learning disability and autism sector, including CQC regulations.
* Proven ability to build professional relationships with stakeholders.
* Strong understanding of sector
* Ability to manage staff effectively
What you'll bring:
Essential:
* Experience in assessments, referrals, and placement coordination within supported living or health and social care settings.
* Knowledge of brokerage, purchasing systems, and commissioning portals.
* Ability to write reports for the senior management team
* Understanding of residential and supported living service models.
* Familiarity with funding processes and financial negotiations.
* Experience of working with costing models for placement pricing
* Experience of managing staff and services in social care or health
Desirable:
* Knowledge of how local authorities, councils and ICBs commission and agree services.
* Experience with Positive Behaviour Support (PBS) and trauma-informed practice.
* Understanding of complex needs, forensic histories, and dual diagnoses.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
The Housing Programme Senior Officer will lead the delivery of NZF’s Housing Partnerships Programme (HPP) pilot, supporting Muslims facing housing insecurity across the UK. This role combines programme coordination with frontline grant administration, ensuring housing support is delivered with care, efficiency and Sharia compliance.
You will manage housing partnerships, oversee reporting and budgets, and provide direct support to applicants. You’ll also help demonstrate the real impact of Zakat through a partnership-based housing support model.
Key responsibilities
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Manage day-to-day delivery of the HPP pilot and ensure milestones are met
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Assess applications and issue Zakat-compliant housing grants
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Provide empathetic, non-judgemental support to applicants
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Manage relationships with housing partners and local services
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Monitor programme data and contribute to reporting and evaluation
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Manage the pilot budget (c. £140k) and process partner invoices
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Ensure safeguarding, Sharia and data protection standards are upheld
About you
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Experience in programme coordination, casework or grants administration
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Strong organisational and communication skills
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Comfortable working with partners and supporting people in need
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Able to manage budgets, reporting and compliance requirements
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Interest in housing, homelessness or poverty-related work
Why work with NZF?
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Flexible working
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Ethical pension
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Health cash plan (Medicash)
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Enhanced maternity and paternity pay
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Days off for religious holidays
To apply: Access the full job pack and apply via our website
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across SE London, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures initiative —helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
- A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
- Passionate about education, social mobility, and giving every young person a chance to shine
- A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
- Organised and able to juggle multiple projects (with a great sense of humour!)
- Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
- Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering
Key Responsibilities
- Build and grow relationships with schools, colleges, youth clubs and local communities
- Focus on expanding our reach in areas of multiple deprivation and underrepresentation
- Deliver and support the rollout of YE programmes in schools and other settings
- Recruit, train and support volunteers—making sure they feel valued and inspired
- Work with your regional team to meet shared goals and celebrate local impact
- Help secure local funding by supporting fundraising efforts and managing project deliverables
- Support the planning of events, trade fairs and celebrations for young people
- Keep accurate records, track impact, and make sure safeguarding is front and centre
A few practical things:
- This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly
- You’ll need to be happy occasionally working evenings or weekends during peak delivery times – with time off in lieu (TOIL) available and travel expenses all covered
- Expect to be on your feet during some events or sessions—it’s all part of the fun!
Safeguarding Young People
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.
How to Apply
If you’re ready to help shape the futures of young people across SE London, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 25 December 2025. Please note that applications without a cover letter will not be considered.
Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're working with a fantastic Health Charity on a varied and exciting Special Events Manager role, joining a growing team as they launch a new strategy and high-value fundraising campaign, creating unique events and experiences to bring the Charity's work to life across high value audiences.
Key Responsibilities
- Lead the end-to-end management of high-profile events, including yearly special events, bespoke stewardship experiences and laboratory tours.
- Collaborate with internal teams and external stakeholders to create innovative event concepts and programmes to engage new and existing high-value supporters.
- Work across the Philanthropy team to create and deliver new events for an upcoming high-value fundraising campaign.
- Develop key external relationships, including high-value supporters, suppliers and event committees, and collaborate with internal stakeholders to ensure smooth event delivery.
Person Specification
- Proven experience in managing large-scale fundraising events, for high-net-worth audiences.
- Proven experience of successfully building relationships with high value supporters, senior volunteers, event committees and event attendees.
- Strong organisational and project management skills with the ability to coordinate multiple priorities.
- Excellent communication and interpersonal skills for liaising with diverse stakeholders.
- Ability to work independently, demonstrating initiative and problem-solving capability.
- Attention to detail, professionalism, and a service-oriented mindset.
- Adaptability and resilience in fast-paced environments.
- Experience of developing and launching a new high-value events is highly desirable.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
About The Azaylia Foundation
The Azaylia Foundation was founded by Ashley Cain and Safiyya Vorajee in memory
of their daughter, Azaylia, who tragically passed away at just eight months old.
Childhood cancer is the leading cause of death by illness in children in the UK, yet it
receives less than 3% of cancer research funding.
Powered by a passionate community of supporters, The Azaylia Foundation is on a
mission to change this. We fund pioneering PhD research, campaign for better
awareness and funding, and provide vital support to families seeking treatment
unavailable through the NHS. We also have the Azaylia PhD Scholarship
Programme, funding vital childhood cancer research as well cultivating new talent in
childhood cancer research,
Joining us means being part of a movement that turns pain into purpose—fueling
hope, change, and brighter futures for children with cancer.
Role Overview
We are seeking an ambitious and driven Fundraising Manager to grow our income
streams and deepen impact. You will play a central role in developing and delivering
our fundraising strategy, cultivating key relationships, and securing vital funds to
power our mission.
Key Responsibilities
Fundraising & Income Generation
● Support the development and delivery of the Foundation’s fundraising
strategy.
● Build, manage, and maintain a high-quality fundraising pipeline and annual
work plan.
● Research, develop, and submit compelling funding applications to trusts,
foundations, and statutory bodies.
● Contribute to the planning and execution of our annual fundraising events and
community initiatives.
Relationship Management
● Cultivate and sustain meaningful relationships with funders, donors, and
partners.
● Provide tailored impact reports and consistent communication to supporters.
Monitoring, Reporting & Compliance
● Track and report against fundraising targets, including monthly donors and
income streams.
● Maintain accurate records, pipeline data, and activity logs.
● Produce clear, timely reports for senior leadership and trustees.
● Ensure all fundraising activity complies with regulation, best practice, and
GDPR.
Collaboration & Communications
● Work closely with the Head of Social Media and Community to align messaging
and impact storytelling.
● Support Foundation Ambassadors with campaigns and fundraising activities.
● Ensure children's voices and lived experiences remain at the heart of all
fundraising communication.
About You – Key Attributes
● Proven success in multi-channel fundraising, securing and growing significant
income.
● Experience in fundraising for a children’s or health charity (desirable).
● Skilled in partnership cultivation and stewardship of high-net-worth individuals,
foundations, and key stakeholders.
● Strong understanding of fundraising reporting, compliance, and GDPR.
● Experience in event fundraising and community-led initiatives.
● Strategic thinker with excellent organisational skills and a strong commitment
to meeting deadlines and targets.
● Passionate, empathetic, and motivated by making real change for children
and families affected by cancer.
Why Join Us?
✔ Be part of a mission-driven, heartfelt organisation creating real impact.
✔ Fully remote, flexible working.
✔ Supportive and passionate team culture.
✔ Opportunity to shape the future of childhood cancer research and support.
Together, we can make a difference to children fighting cancer. Let’s go, champ!
The client requests no contact from agencies or media sales.
