Senior service manager jobs

Overview

Barts Health NHS Trust provides maternity and neonatal care for women and birthing people and their babies each year, providing all aspects of obstetrics and midwifery care in our labour ward, midwife-led birth centre and home birthing service.

NEL Maternity and Neonatal Voices Partnership (MNVP) listens to the experiences of women, birthing people and families, and brings together service users, staff and other stakeholders to plan, review and improve maternity and neonatal care. MNVPs ensure that service users’ voices are at the heart of decision-making in maternity and neonatal services by being embedded within the leadership of provider trusts and feeding into the Local Maternity and Neonatal System and Integrated Care Board. This influences improvements in the safety, quality, and experience of maternity and neonatal care. We work to ensure that every woman and birthing person on the maternity and neonatal pathway has a chance to have their voice heard. We do not speak for them.

We are recruiting a Maternity Lead who brings the expertise of women/birthing people with lived experience of maternity services at Barts Health NHS Trust into the heart of the development of every aspect of maternity and neonatal services at the trust.

The role of MNVP Lead is key to providing inclusive and collaborative leadership and ways of working, ensuring that all women and birthing people and their families’ views are heard and acted on. This is an exciting opportunity to review, shape and improve services and make a real difference to women, birthing people and their families.

This is a paid, self-employed job requiring 1.5 days per week (worked flexibly where possible). Working with the MNVP is an opportunity to become part of a vibrant team, improving care for our service users and enabling voices and engagement with our community.

The membership of the MNVP includes:

● Women, birthing people and families from a diverse range of backgrounds.

● Members of the wider community such as birth workers and charities specialising in mental health, supporting refugees, etc.

● Nurses, midwives, health visitors, doctors and managers.

This is a self-employed position on a fixed-term contract until March 2026. The successful candidate will not be entitled to employee benefits such as pension, sick pay, or holiday pay.

As a self-employed contractor, you are responsible for managing your own tax and National Insurance contributions. You will be required to invoice the organisation for your work, and payment will be made within 21 days of receipt of a monthly invoice.

Help shape homes that change lives

This isn’t just a job in housing. It’s a chance to be part of something that matters.

At Zetetick Housing, we provide supported living for adults with learning disabilities, autism and other needs. We work with care providers to make sure our tenants feel safe, respected, and at home.

We’re looking for a Housing Officer who doesn’t just tick boxes, but genuinely cares. Someone who notices the small things. Someone who wants to be part of a team that quietly gets on with doing things properly.

You’ll be helping people move into homes where they can finally settle. You’ll sort out repairs that actually get done. And you’ll build relationships with care providers, social workers and landlords so everyone’s pulling in the same direction.

What you’ll be doing

• Visiting properties and talking with tenants

• Helping people settle into their new home

• Sorting out safety checks and making sure they’re followed up

• Noticing what’s missing and putting it right

• Keeping records tidy and up to date

• Supporting the wider team so nothing gets missed

This is hands-on work with real variety. Based in our Uckfield and Croydon offices. Some days you’ll be out on site, others catching up on systems or sorting logistics. You’ll see the direct impact of what you do.

You’ll fit right in if you…

• Have housing or care experience and understand how the two connect

• Know your way around benefits and tenancy paperwork

• Can stay calm under pressure and get things done without fuss

• Are practical, observant and good with people

• Have a driving licence and are happy to travel between sites

If you’ve worked in supported housing or with people with learning disabilities, great. If not, we’ll help you learn. What matters is your attitude and your care for people.

Why join Zetetick

We’re a small charity with strong values. We believe that the way we do things matters just as much as what we do. Our team looks out for each other and we always try to do right by our tenants.

This role isn’t about targets or ticking off lists. It’s about helping people live well, in homes that feel like their own. You’ll have a clear purpose, a supportive manager, and space to grow.

How to apply

Send us your CV and a short statement about why this role speaks to you. We’re reviewing applications as they come in, so don’t wait.

We welcome applicants from all backgrounds. If you need anything adjusted during the recruitment process, just let us know.

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

At Young Lives vs Cancer, we play a unique and vital role in supporting children and young people with cancer. Guided by our strategy, The Time is Now, we are committed to delivering high-quality, impactful services that make a real difference. As a leading provider of psychosocial support and accommodation throughout treatment, end-of-life, and bereavement, we are proud to ensure our services remain relevant, responsive, and tailored to the needs of those we support.

We are looking for a dedicated professional to provide business support across the directorate, working closely with senior operational leaders to drive the implementation and development of our services. This role will be instrumental in supporting new service initiatives and collaborating with other directorates and external partners, such as the NHS and charity organisations, to help us achieve our strategic goals.

This role is subject to a criminal record check. In the event of a successful application an enhanced criminal record check will be completed. 

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Providing business support across service development, planning, evaluations, and improvement projects
• Collaborating with other directorates and external partners to deliver joint initiatives aligned with strategic goals
• Supporting the implementation of new systems and processes to drive continuous improvement
• Designing and managing operational programmes, embedding learning from previous work
• Coordinating cross-functional teams, managing risks, and ensuring robust monitoring and reporting
• Building strong relationships with stakeholders and managing governance and service agreements with NHS trusts

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key experience, skills and attributes we’re looking for in this role are:

• Experience in service delivery and development within health or social care, with a strong track record of managing programmes that drive improvement and innovation
• Skilled at working collaboratively across multi-disciplinary teams and with external partners to achieve shared goals
• Confident in preparing reports, managing corporate documentation, and using monitoring and evaluation to inform decision-making
• Strong understanding of project management, with the ability to identify risks and embed learning
• A commitment to anti-oppressive practice, equity, and amplifying the voices of children, young people, and families affected by cancer
• Passionate about Young Lives vs Cancer’s mission, values, and strategic priorities, with a proactive approach to safeguarding, inclusion, and continuous improvement

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Thinking and Growth days: four days a year to support your wellbeing through reflection, learning and development - in whatever way works for you
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact Cassie Davis, Service Manager Operations & Development. 

#ShowTheSalary #NonGraduatesWelcome

Closing date: Thursday 24 July, 5pm

Interview date: Tuesday 29 July, via Teams 

Interview note: We will let you know whether you’ve been shortlisted for interview on the afternoon of Friday 25 July. If you're shortlisted, you'll be invited to book an interview slot. Once confirmed, we'll email you the interview questions in advance.

About Us
The SS Great Britain Trust is a multi-award-winning, world-class visitor attraction and education charity. Every year, we welcome thousands of visitors to Bristol’s vibrant harbourside to explore Brunel’s iconic steamship, two immersive museums, a world-renowned collection, and a historic dockyard.

Our mission goes beyond heritage preservation. We deliver powerful educational programmes, impactful community projects, and vital conservation work. Now, we’re at a pivotal point in our journey – reimagining what a heritage site can be. Through a bold new programme, a refreshed brand identity, and an enhanced digital experience, we aim to connect with broader, more diverse audiences than ever before.

About the Role

We’re looking for a visionary and creative Head of Public Programming and Experience to help lead the next chapter in the SS Great Britain Trust’s evolution as a world-class cultural destination. In this senior role, you’ll shape and deliver our public engagement strategy, bringing maritime history to life in ways that inspire, surprise, and resonate with 21st-century audiences.

You’ll be at the creative helm of major seasonal programmes, immersive exhibitions, and innovative public experiences that deepen audience connection and extend our reach. Working collaboratively across departments and with external partners, you’ll ensure everything we offer is rooted in authentic storytelling and driven by insight, impact, and inclusion.

Who We’re Looking For

You’re a dynamic leader with a passion for history, a flair for storytelling, and a strong track record of delivering ambitious public programmes in cultural or visitor-facing settings. You know how to engage diverse audiences through high-quality, inclusive experiences, both onsite and online.

You’ll bring creative vision, strategic thinking, and commercial acumen, alongside the ability to influence, inspire, and lead multidisciplinary teams and partnerships. With excellent project management and communication skills, you’ll play a central role in positioning SS Great Britain as a cultural beacon for Bristol and beyond.

Why Join Us?
At the SS Great Britain Trust, we pride ourselves on our supportive, inclusive, and creative working culture. We offer competitive staff benefits, flexible and family-friendly working policies, and wellbeing support services. We’re committed to professional development and creating a welcoming, values-driven environment where everyone can thrive. We are also proud to be a Living Wage Employer.

We are dedicated to building a diverse team and strongly encourage applications from underrepresented groups. All appointments are made based on skills, experience, and attitude.

Ready to Help Shape the Future of Heritage?
Apply now to be part of an ambitious, passionate team and help us inspire the next generation of visitors, learners, and community changemakers.

The closing date for completed applications is midday on Friday 25 July.

Head of Sector Development

Full Time: 35 hours per week | £55,500pa | Hybrid | Closing Date 7th August 2025

Job Reference: HSD02 (Please quote this on any correspondence)

Headline: Help shape sector development for the UK’s professional body for libraries, information, and knowledge management

The role

We are seeking an experienced and strategic professional to join us as Head of Sector Development. This pivotal leadership role will drive the delivery and growth of our professional services, shaping how the profession attracts, develops, and retains talent. You will play a critical role in ensuring CILIP continues to set the standard in professional development, assessment, and workforce support, enhancing the value we offer to members, employers, learning providers, and wider stakeholders.

What you’ll be responsible for:

As Head of Sector Development, you will lead a high-performing team to deliver and evolve a portfolio of services that support career progression, professional registration, accreditation, training, and sector-wide standards. You will take ownership of the Professional Knowledge and Skills Base (PKSB), ensuring it remains relevant, robust, and at the heart of our service offer. You will work closely with learning and employer partners, member networks, and other professional communities to strengthen talent pathways, while ensuring that our services are accessible, inclusive, and aligned with market need.

You will be responsible for setting the strategic direction of the sector development function, reporting on its impact and outcomes, and driving commercial growth through effective product design and service delivery. This includes the development of a scalable training offer, effective use of digital platforms, and innovation in content packaging. Your leadership will ensure that quality assurance standards are upheld across all services, while also championing the importance of professionalism and ethical practice throughout the sector.

What we’re looking for

You will bring significant experience from within the library, information, or knowledge management field, alongside deep knowledge of the professional development landscape. Your expertise will include developing competency frameworks, managing accredited programmes, and designing services that support career-long learning and progression. You will be confident working with regulatory requirements and quality standards, and able to use market intelligence and internal data to inform strategic decisions.

As a leader, you will be values-driven, collaborative, and commercially minded. You’ll be an effective communicator with the presence and credibility to represent CILIP at senior levels. You’ll bring a strong understanding of inclusive practice and a proven ability to develop services that are accessible and relevant to a diverse profession. Most importantly, you will be passionate about professional development, driven by impact, and committed to strengthening the role of the sector in society.

Why join us?

We’re on an exciting journey to transform how we work, what we offer, and how we serve our members and partners. You’ll play a central role in shaping this future, leading change, driving innovation, and helping ensure CILIP thrives in a rapidly evolving sector.

If you're an inclusive, strategic leader who thrives on innovation, people leadership, and delivering measurable impact, we’d love to hear from you.

About CILIP

CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and shares our belief in their power to change lives.

Our purpose is to unite, support and empower information professionals across all sectors.

What we do:

• Continuing Professional Development (CPD): We will deliver high-quality CPD events and training that enable our members to enhance their skills, knowledge, and expertise.
• Membership services: We will provide excellent membership services that support our members and enable them to maximise their membership benefits.
• Professional standards: We will uphold and develop professional standards that promote excellence in libraries, information and knowledge management.
• Content and publishing: We will deliver high-quality books, journals, magazines, and other content that enables our members to improve their skills and develop their expertise.
• Advocacy: We will advocate for the value of our profession and the important role of our members in organisations and society.
• Research and development: We will work in collaboration to deliver R&D programmes which advance our strategic goals.

Benefits of working for CILIP:

• Work alongside passionate, mission-driven professionals.
• Enjoy a flexible, supportive, and inclusive working environment.
• Generous pension and death-in-service entitlement.
• 28 days paid leave per year, plus bank holidays and an additional 3 days leave between Christmas and New Year.
• Perkbox employee discounts.
• Enhanced sick pay, maternity, paternity, adoption and carer’s leave.
• Employee Assistance Programme.

How to apply:
Please submit a letter of application outlining how you meet the criteria and why you are the right fit for this role.

For full details, please refer to the attached role description and person specification (on our website).

To express your interest or arrange a confidential conversation, please contact our HR department,

Closing date: Applications should be submitted by midnight on Thursday 7th August 2025 with shortlisting taking place on Monday 11th August.

Interviews: Will be held week commencing 25th August 2025

At Help for Heroes, we believe every veteran deserves the opportunity to live well after service.

When a military career ends – especially due to illness or injury life – can change overnight. Jobs are lost, routines disrupted, and the vital camaraderie of service life fades. That’s where we step in. We’re here to support veterans, their families, serving personnel, and those who stood beside the UK Armed Forces.

Now, we’re looking for a Digital Content Creator to join our creative team on a 12-month maternity cover contract. If you want your work to have meaning – and your ideas to make a real difference – we’d love to hear from you.

About the Role

This is more than a digital content role – it’s a chance to tell stories that matter.

You’ll create engaging digital assets – from social posts and graphics to short-form videos and motion graphics – amplifying our voice and impact across web, email, and social media. You'll work across teams including Brand, Fundraising and Recovery, producing content that inspires supporters and empowers our Armed Forces Community.

You’ll collaborate closely with our Senior Graphic Designer, Creative Artworker, Videographer, Social Media Leads, and the wider Content team. Together, we’ll make sure our creative output is bold, consistent and full of heart.

About You

You’re a creative all-rounder with:

• A strong eye for design and storytelling
• Experience in digital content creation, from graphics to short-form video
• Proficiency in Adobe Creative Suite (especially Photoshop, Illustrator, After Effects or Premiere Pro)
• A solid grasp of social media trends and digital best practice
• The ability to adapt tone and messaging for a range of audiences
• a minimum of 2 years’ experience working in a similar or comparable role 

Most importantly, you care about the difference your work makes – and you bring warmth, passion and purpose to everything you do.

About the Team

We’re a small, friendly, and mighty in-house team with big ambitions. We collaborate, we challenge each other, and we support each other – because we know the power of great storytelling.

Our team values reflect our culture:
I.C.A.R.E. – Innovative, Collaborative, Authentic, Resourceful, Energetic
If that sounds like you, you’ll fit right in.

Please see the Job Description below for more information on what could be your next great role.

Hours: Full time - 35 hours per week, Monday – Friday.
Contract Type: Fixed term contract (12 month maternity cover)
Closing Date:23 July 2025

Please note: This vacancy may close earlier than the advertised closing date if a high volume of applications is received. We encourage early applications.

Help for Heroes values diversity and inclusion and welcomes applications from candidates of all backgrounds.

Youth Futures Foundation is looking for a senior External Affairs professional to lead a busy multi-disciplinary team to drive our reputational, influencing and engagement work as the What Works Centre for Youth Employment.

About the role

• This is a newly created role where you will have responsibility for driving an integrated approach to our audience influencing to deliver our strategic objectives, through collective oversight across our public affairs, stakeholder relations, communications and marketing work.
• The post holder will report to the Director of Policy and External Affairs and work closely with the CEO, wider Senior Leadership Team (SLT) and the Deputy Director of Strategic Development to enable purposeful reputational growth, enhanced brand recognition and the delivery of external impact.
• The post holder will need to be an experienced leader and manager; a people person able to inspire, nurture and support a team of motivated engagement and communications professionals as well as deputising for the Director more widely when required.
• To be successful, the post holder will need to be able to balance big picture thinking with driving practical implementation and outcomes across the team and thriving in ambiguity when needed. The skills and experience to drive and support internal change to foster an optimal operating environment and ability to design and embed future focused ways of working will be important to the success of the role

This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information, please download our recruitment pack.

Job Summary

Location : Requirement to attend our sites in Basildon, Harlow and Thurrock if required and to team meetings quarterly.

Type: Remote

Salary: £48,000.00 per annum

Hours :  37.5 hours per week

Term: Permanent

Main Responsibilities:

Leadership

1. As a member of the Operational Leadership Team and wider Senior Leadership Team, work collaboratively and take collective responsibility for the strategic management and leadership of the organisation.

2. Work closely with the CEO, Treasurer and Board of Trustees to facilitate good governance and risk management.

3. Manage, maintain and develop all financial systems and control; increasing their impact and quality, and implementing best practices in financial management.

4. To supervise finance assistants and ensure that they are adhering to financial code of practices.

Financial Management

1. Lead and manage all aspects of the financial cycle, including budgeting, forecasting, fixed asset management, reserves & designated fund management and financial reporting.

2. Work with HR & Payroll Officer to manage and retain oversight of the day to day financial operations, including accounts payable, accounts receivable, banking and general ledger maintenance, including the reconciliation of petty cash, credit cards and all bank accounts on a monthly basis reviewing and approving payment runs and payroll.

3. Work with the CEO and Senior Leadership Team to prepare the annual budgets and forecasts.

4. Lead and manage the provision of regular budget monitoring and reports to budget holders.

5. Assist with the budget preparation for funding bids. Manage, monitor and keep track of any grants, funding or commissioned income, working with relevant managers to provide relevant financial information for inclusion in monitoring reports.

6. Lead and manage the provision of quarterly financial reports to the Board and advise them on financial issues as appropriate

7. Provide insightful financial analysis and reporting to inform and support organisational management, development and decision[1]making, and funding applications across the organisation.

8. Work with the CEO to prepare medium term financial forecasts for the organisation to support strategic decision-making and delivery of strategic priorities.

9. Lead on the audit process and the preparation of year end accounts to trial balance including preparation of the audit file and the closing down of the accounts on our accounting management system to ensure that the organisation is compliant with legal requirements and good practice.

10. To work closely with the CEO, Senior Leadership Team and designated Trustees to advise, review and cost the annual pay award.

11. To provide back-up and holiday cover for the processing of monthly payroll.

12. To work with and support the HR & Payroll Officer in providing payroll information and reconciling payroll monthly.

Governance and compliance

1. Ensure compliance with all relevant financial regulations and reporting requirements (e.g. Companies House, HMRC and the Charity Commission).

2. Attend Trustee Board meetings to report on financial matters, including the identification and management of financial risk, and provide any relevant reports.

3. To support the Trustees, SLT and line managers in managing our finances carefully and within our financial means, through provision of advice, guidance, support and training.

4. To be the main point of contact with external auditors.

5. To ensure that robust financial controls are in place, underpinned by appropriate financial policies and procedures and to ensure that they are adhered to and that the organisation is protected from fraud and error.

Closing date for applications : 21st July 2025

Job Title: Supporter Care Officer

Responsible to: Individual Giving Manager

Salary: £28,000 - £32,000

Location: USPG, 5 Trinity Street, London, SE1 1DB
 

Hours of work: Full time - 35 hours per week

The package also includes

· 8% employer contribution to a pension

· 25 days annual leave, plus bank holidays and additional discretionary leave during Christmas.

· Season Ticket Loan

USPG is the Anglican mission agency that partners churches and communities worldwide

in God’s mission to enliven faith, strengthen relationships, unlock potential and champion

justice.

You can find out more about our work by visiting our website.

The Job

Reporting to the Individual Giving Manager, the Supporter Care Officer role sits within the Communications, Engagement and Fundraising team. USPG is looking for someone with excellent communication skills and enthusiasm to join our small but growing fundraising team.  The post holder will be the first port of call for all incoming communications and will work closely with the Individual Giving Manager to ensure that our supporters feel valued. The role is also responsible for maintaining the data and developing supporter care processes. 

You

You are highly organised, enthusiastic and flexible with a passion for delivering an excellent supporter experience. The ideal candidate will have experience in customer service, data handling and administration. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will be used to co-ordinating a varied workload, working in close collaboration with colleagues and delivering to deadlines. They will have excellent IT skills and experience of working with databases.

How to apply

Please complete the application form and equal opportunities form.

If you would like to discuss the role, please feel free to contact Natasha.

Closing Date: 20th July 2025

Interview Dates: Rolling Interviews

This is an exciting new role to head up DanceSyndrome’s Community work across Lancashire developing, nurturing, growing, and managing our community workshops. At the heart of our organisation are our weekly bespoke Community Inclusive Dance Workshops; ‘Everybody Dance’. These workshops are co-delivered by a qualified Dance Leader with a learning disability, working side-by-side with a non-disabled Dance Artist. As part of our ambitious strategy, we will be establishing several new workshops across Lancashire over the next five years and co-delivering inclusive dance provision for all ages from early years through to adulthood by 2030.

As Head of Community, you will oversee several vibrant and active communities; build community engagement and cohesion; and to collect, collate and analyse key data to demonstrate impact and to drive forward strategic planning and decision making. This is alongside developing and managing both strategic and operational long-term partnerships & collaborations across communities in the North-West and building and executing an engaging and effective Volunteer Programme to support all Community workshops.

This role supports strand one of DanceSyndrome’s ambitious strategy; Vision 2023; ‘To deliver an outstanding, collaborative, and high-quality programme of co-produced and co-delivered inclusive dance across the North-West’.

We are looking for an exceptional, experienced, self-motivated, and enthusiastic individual to represent DanceSyndrome at the heart of our communities taking our inclusive person-centred offering to the next level.

You will pro-actively support our timetable of weekly Community inclusive dance workshops ensuring they operate to the highest standards of Quality & Excellence and making sure that all systems and processes are in place in relation to security, registers and payments.

You will line manage the Programmes & Operations Manager and Data & impact Manager and collectively drive forward all aspects of our Community work to the highest standards.  

You will manage key partnerships with Community Centres and be instrumental in engaging and onboarding new participants supporting DanceSyndrome’s ambitious Vision 2030 strategy to increase participation, and reach under-served and diverse communities, as well as executing our Children & Young People strategy working across all ages.

You will identify, understand and engage with key partners and Stakeholders who can support DanceSyndrome’s ambitions to be the ‘go to’ and ‘organisation of choice’ for people with learning disabilities, leadership opportunities and an inclusive unique co-led delivery model which doesn’t exist anywhere else. Through effective partnership working, you will work across sectors and reach under-served and diverse communities. You will also be able to identify key barriers to access, gaps in current provision across the region and seek valuable evidence to inform strategy and to feed back to funders.

You will be an extremely personable and approachable individual with a strategic mind, and persuasive manner who is able to reach and attract new participants, increase engagement in our Community workshops, and secure local community engagement to ensure the long-term sustainability of DanceSyndrome’s community offering.

You will turn leads in sales in a variety of ways from initiating unusual and impactful partnerships, growing the number of beneficiaries, increasing sales of our products and services, securing in-kind support and vital funding.

You will also develop and manage an engaging and rewarding Volunteer Programme across key communities including recruiting, training, onboarding and retaining volunteers.

We particularly welcome applicants from Global Majority, who identify as LGBTQIA+, People with Disabilities and Older People to apply for this role.

Purpose
This vital Data Officer role will support the Data Team in maintaining and developing the supporter relationship database (Salesforce NPSP), providing high quality support to CBM UK staff. You will be part of a dynamic & highly skilled Fundraising and Communications team, dedicated to inspiring people in the UK to help transform lives in some of the world’s poorest places.
Key Responsibilities
The Data Officer supports the Data Team to effectively use and maintain the fundraising database across the organisation to increase fundraising, communications and engagement potential.
1.Salesforce Maintenance and Support
a)Support with maintenance and administration of the supporter relationship database(Salesforce NPSP) and suite of Salesforce apps.
b)Provide first line support to members of staff responding to queries and issues.Escalate more complex issues to Senior Data and Insight Officer and Data and InsightManager as appropriate.
c)Import data and income into Salesforce from external data sources
d)Support Fundraising & Communications team in producing data for direct marketingappeals and carry out data checks to ensure data accuracy.
e)Perform data de-duplication and cleansing to ensure the accuracy and integrity of thedatabase, ensuring compliance with organisational policies and regulations
f)Assist the Fundraising & Communication team in building reports and dashboards todeliver timely and critical information.
g)Provide Salesforce training to new and existing users and support the development ofuser guides and training resources.
2.Other
(a)Contribute to a positive, inclusive working culture that reflects CBM UK’s values andcommitment to impact. Promote cross-team collaboration and innovation.
(b)Work collaboratively with colleagues across teams to support integrated working andshared learning.
(c)Undertake any other duties as required by the Data and Insight Manager andDirector of Fundraising, Impact & Communications.

Please downoad the Recruitment Pack for full details.

Role Purpose
This is a key role to oversee RDA UK’s approach to safeguarding, supporting senior management and working with external partners. This is crucial to maintain good practice, resources, quality and support to RDA Groups which includes driving RDA safeguarding training.
In addition, this role will include support and administration for the Membership Services Team, as detailed below

Specific Responsibilities
1. To ensure RDA UK has effective safeguarding practices:

• develop and deliver the action plan and ongoing objectives from the British Equestrian Federation (BEF) audit/ Framework Plan and RDA Safeguarding Action Plan

• continuous review of all safeguarding materials and resources, to ensure RDA UK’s Safeguarding policy and statutory obligations and expectations are met, including relevant actions following BEF Safeguarding Action Team (SAT) meetings

• manage requests for guidance from the RDA UK network, including concerns raised and reporting

• provide safeguarding case management, collaborating with the Membership Services Manager.

• work in collaboration with the RDA UK Designated Safeguarding Lead and other relevant RDA UK staff and volunteers to plan, deliver and review projects that improve outcomes for children and adults at risk, within the RDA UK network

• provide advice to the RDA UK team and working groups on safeguarding best practice, policies and requirements, including specific projects or events

• deal promptly with enquiries from RDA Groups concerning policies, procedures and training requirements and respond to feedback received

• maintain the safeguarding content on the ‘MyRDA’ website, ensuring it is current, clear and relevant

• provide guidance to RDA Groups signposting them to resources for disclosure checks

• develop and maintain safeguarding training materials, and coordinate the delivery of regular accredited courses and workshops (both tutor led and e-learning), in conjunction with RDA UK Trainers and relevant external bodies

• developing, maintaining and administering Safeguarding courses and materials

• support the Designated Safeguarding Lead to compile reports for the RDA UK Board, including case management data and analysis, updates and recommendations

• act as the Safeguarding Officer at the RDA National Training Centre, the RDA National Championships and other key events

2. To provide administrative support to the Membership Services Team as required.

General
a) To undertake such other duties as the line manager shall from time to time determine

b) To be flexible in working from other offices in the UK as required for the effective delivery of the role

c) To demonstrate the values and cultural aspirations of RDA in all work

d) To ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities

e) To attend and service the National Championships, providing support leading up to the event as requested, as well as supporting the event itself

We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity. 

We will be building our brand, diversifying our income streams and increasing our donors and giving profile. You will manage a small fundraising team and play an important role on our senior management team. You will be experienced in winning large trust and foundation and statutory sector grants, as well as having knowledge around diversifying funds in a not-for-profit context.

Main Responsibilities:

• Building our brand, diversifying income streams, and increasing our donor profile.
• Managing a small fundraising team and playing a key role on our senior management team.
• Developing and delivering fundraising strategies based on our Strategic Plan.
• Overseeing our funding portfolio and supporting the development of individual donors.
• Sourcing and applying for funds to meet strategic priorities.
• Networking with other agencies and stakeholders to promote our work.

At The National Lottery Community Fund we are passionate about strengthening communities and improving lives.  We are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage. As part of our commitment to being more than a funder, we are serious about enabling collaboration, sharing best practice, amplifying the impact of our grant holders and influencing future policy making.

We are now seeking to appoint a Head of Policy Engagement to lead our engagement in Scotland with policymakers and senior sectoral stakeholders under those four community-led missions. Using your deep understanding of the political, social and policy environment in which our grant holders operate, you will ensure our funding is aligned with policy and has the greatest impact possible as well as using learning from our grant holders to influence future policy development.

You will already have well established relationships with Scottish Government, other funders and the third sector. You will use this to share learning and insight from our funding, lead consultations and identify opportunities for future collaboration.

You will be part of a policy and practice network across the Fund, working collaboratively with colleagues across the UK to develop One-Fund approaches to our missions.

We’re looking for someone who is values-driven, passionate about the Fund’s purpose and deeply committed to equity, diversity and inclusion. You will have a strong track record of influencing at a senior level and be able to articulate strategic ambitions clearly and effectively.  You will also have a nuanced understanding of the role of a non-Departmental Public Body in the policy landscape and experience of working collaboratively across organisational boundaries.  As a member of the Scotland Directorate Senior Management team, you will provide inspiring leadership and strategic direction to the wider team.

The role is likely to involve some travel across Scotland, as well as to other parts of the UK to connect with colleagues.  We offer a flexible and supportive working environment and an excellent all-round benefits package.

Interview Date: 1-2 September – In person interviews

Location: Scotland. Our office is in Glasgow and we have a flexible, hybrid approach to working.

On application, please align your supporting statement to the criteria below

Essential Criteria

1. Deep understanding of Scotland’s communities. Knowledge of the context for the third sector, the funding landscape, public policy and the people and organisations who are influential in these areas.
    
2. Demonstrable experience in high-level engagement, influencing and senior relationship management, internally and externally.
    
3. Excellent communication skills and the ability to articulate strategic ambitions, positioning the organisation in the funding landscape and social policy debates.
    
4. Passionate about the Fund’s purpose evidencing understanding of equity, diversity and inclusion and related best practice.
    
5. Proven leadership skills, including the ability to inspire colleagues and work collaboratively in matrix structures.
    
6. Strong planning and analytical skills, with expertise in research and consultation.
    
7. Proven commitment to continuous improvement, self-reflection and personal development.
   
    

 Desirable Criteria

1. Clear understanding of the role of a UK-wide non-Departmental Public Body and the implications for policy and influencing.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)