Senior services manager jobs in wood green, greater london
About the role:
At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.
This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.
In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.
About you:
- Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video.
- Excellent verbal and written communication skills.
- Strong organisational skills and shows enthusiasm to all duties.
- Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution.
- Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment.
- High level of personal organisation with the ability to plan and prioritise own work.
- Has experience in Microsoft applications like Microsoft Dynamics CRM.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 17th August at midnight
Interview dates: Thursday 28th and Friday 29th August online via Microsoft Teams
To be considered remove your name and other personal details from your C.V. before uploading.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
This post will require a DBS check to be processed (by SHP) for the successful applicant.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Overview
This role will join a vibrant and ambitious fundraising department, raising funds to support our work across the largest NHS Trust in the UK. You will be part of the Philanthropy Team, made up of prospect research, major giving, trusts and foundations, donor relations and events. The team’s mission is to raise income for our three hospitals to enable them to continue their vital work. This role will make a huge difference in helping us do that.
About us
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:
• how we approach recruitment
• our team, culture and values
• the benefits of working with us
• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
The Team
Part of the Philanthropy Team, comprised of individuals focused on major giving, prospect research and trusts and foundations. In addition, the role will work closely with the corporate partnerships team and community and events team.
Key Relationships
Prospect research colleagues; Director of Fundraising, Head of Philanthropy, Head of Corporate Partnerships, major giving and trusts & foundations fundraisers; funding team; community and events; key stakeholders across the charities and hospital trust.
Overall Purpose of the Role
The Senior Prospect Research Manager will lead the Prospect Research function at the Foundation, with support and direction from the Head of Philanthropy.
You will be accountable for the ongoing development and delivery of the Prospect Research strategy, BE involved in and oversight of other policies and processes related to our pipeline growth and development, involving due diligence, gift acceptance protocols, database management and business planning.
The Prospect Research function will be made up of this role and one Prospect Research Manager, who will report into you. Together, you will ensure that quality prospects are identified, researched and allocated to portfolios in collaboration with the high value fundraising teams. You will lead on our approach to prospect analytics, using data to evaluate fundraiser and programme performance, spot trends and opportunities and improve the efficiency of the team’s activity.
Our fundraising department has recently entered a period of ambitious growth and will shortly be launching a significant capital campaign for our children’s hospital.
We are investing in this pivotal role as we know it will be fundamental to our success in this campaign and beyond. This is an incredibly exciting time to join as our Senior Prospect Research Manager, and the right candidate would have significant scope and autonomy to shape this role and our future Prospect Research strategy.
Working Environment:
The post holder should expect to:
- Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.
- Be responsible for the input and maintenance of databases and files relevant to the post requirements.
- Will occasionally be required to attend events in the evening and at weekends.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Key Responsibilities
- Lead on the ongoing development and delivery of the prospect research strategy to generate prospects for identified priorities and to strengthen gaps in the prospect pipeline.
- Implement the prospect research strategy, alongside the Prospect Research Manager, ensuring that prospect identification targets are met, and team members invest regular time in working with key stakeholders to develop prospects.
- Line manages one Prospect Research Manager, as part of leadership of the Prospect Research Function, ensuring collective objectives are met
- Lead on the prospect research and development strategy for a significant capital campaign, which will involve increasing the volume and capacity of our pipeline. This role will drive forward this campaign prospecting strategy, alongside high value fundraisers, the Head of Philanthropy and the Director of Fundraising. Prospecting approaches will include desk research, network mapping of Trustees and other senior stakeholders, and engaging Campaign Board connections.
- Work alongside our Legal team to implement and oversee our Due Diligence policies and processes.
- Oversee the regular data mining of Raiser’s Edge to identify opportunities from amongst our warmest constituents.
- Work closely with fundraising leads to develop the prospect pipeline, in particular building our networks of advocates and influencers. This will include attending meetings with clinicians and other key stakeholders. Qualify and allocate prospects identified by the team.
- Proactively engage with market intelligence which supports the identification of prospects and philanthropic trends, and highlights opportunities for future fundraising growth. This would include regular assessment of insight on transformational donations made worldwide, high net worth individuals and philanthropic trends.
- Undertake strategy research which supports decision making relating to fundraising. This may include competitor analysis and feasibility work.
- Advocate best practice in the recording and processing of prospect data on Raiser’s Edge, ensuring data is accurate, relevant and processed as per the team’s Data Protection Policy and in line with The Data Protection Act 1998/ the EU General Data Protection Regulation (GDPR). This will include working with the data team to identify data challenges and appropriate solutions for improving prospect data quality and cleanliness.
- Work with the Head of Philanthropy to shape annual plans which best support Fundraisings priorities.
- Provide the highest quality research activity which adds the most value to fundraising. This might include identifying training needs and formulating training sessions for the team.
- Regularly network with sector peers to share best practice and generate insight on the latest developments in prospect research.
- Using data analytics techniques, implement processes and procedures which improve the efficiency and effectiveness of prospect research and prospect identification activity.
- Support the Director of Fundraising and Head of Philanthropy in embedding a performance culture – including tracking identification, prospect movement, conversion rates and cleansing the pipeline on an ongoing basis.
- Take a lead role in using data visualisation techniques to bring new insight to major gifts and prospect pipeline data which informs fundraising strategy.
Experience
- Highly experienced Prospect Research professional, ideally having led delivery of prospect research strategies
- Experience of driving high value pipeline growth, contributing to increased income generation
- Experience of prospect/ data analytics.
- Experience of effective internet and electronic research with the ability to analyse and objectively assess the relevance of information to fundraising activity
- Experience of line management
Skills, abilities, and attributes:
- An interest in and understanding of health fundraising.
- Strong organisational skills with demonstrated ability to independently meet multiple and competing deadlines.
- Excellent written and oral communication skills with the ability to distil complex information clearly for a range of audiences.
- Excellent interpersonal skills with the ability to build strong relationships across the fundraising team, hospitals and key stakeholders.
- Capability to influence and build rapport to achieve desired outcomes.
- Proactive approach and demonstrated use of initiative to identify new opportunities and research viability to achieve comprehensive, qualified donor pipelines.
- Understanding of relevant data protection policy (EU GDPR 2018 and UK Data Protection Act 2018)
Personal Attributes
- Proactive with the ability to engage and build strong working relationships.
- Ability to meet deadlines, work well under pressure and deliver projects to budget.
- Organised and efficient planner
- Ability to multitask
- Professional and diplomatic
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
The Vacancy
Job Title: Policy Manager
Location: London/Hybrid
Salary: £43,294.95 per annum
Weekly Hours: 35
Reference: YMC1130049
There’s a new opportunity for a strategic thinker with a passion for influencing public policy and making a real difference in young people’s lives. YMCA England & Wales is looking for a Policy Manager to play a pivotal role in shaping the future for communities across the country.
As the largest and oldest youth charity in the world, YMCA is a dynamic federation committed to supporting young people in mind, body, and spirit. In this exciting and influential role, you’ll lead our policy function – ensuring YMCA's voice is heard across Westminster, Whitehall, and beyond.
About the Role
Reporting to the Head of Policy, Campaigns & Research, the Policy Manager will drive our engagement with government, policymakers, and stakeholders by crafting evidence-based positions that reflect the needs of the YMCA movement and the young people we serve.
You will be responsible for monitoring emerging policy developments, preparing responses to government announcements, and producing high-quality briefings and reports for internal and external stakeholders. You’ll work closely with local YMCAs to ensure our positions are grounded in lived experience and reflect the realities faced by communities across England and Wales.
This is an exciting opportunity to shape public discourse, build influential relationships, and help us champion the issues that matter most – from youth homelessness and mental health to employment and education.
Key Responsibilities
- Lead the development of YMCA’s public policy positions using robust research and insights.
- Monitor, analyse, and respond to government announcements, select committee work, and policy shifts.
- Produce briefings and reports for the Chief Executive, Board of Trustees, and senior leaders.
- Develop strong relationships with government departments, civil servants, and coalition partners.
- Collaborate with local YMCAs to ensure grassroots experiences inform national policy.
- Amplify the voice of young people in all areas of policy development.
- Support and work closely with colleagues across the Policy, Communications & International (PCI) team.
About You
You are a confident communicator with a deep understanding of the UK policy landscape and experience influencing public policy at a senior level. You bring strategic insight, exceptional analytical skills, and the ability to turn complex information into clear, impactful messages.
You’ll have:
- Proven experience in a policy role, ideally in the charity or public sector.
- Strong political awareness and understanding of policy-making processes.
- Excellent written and verbal communication skills, including experience producing briefings and reports for senior audiences.
- The ability to build collaborative relationships across a wide range of stakeholders.
- A passion for social justice and a commitment to YMCA’s mission and values.
Why Join Us?
At YMCA England & Wales, you’ll be part of a supportive, inclusive organisation making a tangible impact. You’ll help drive real change for young people and communities, working in a role that offers purpose, flexibility, and professional development. If you're interested please do not delay, due to recent high volume of applications we may have to close the application window earlier than 24th August.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
The Training Manager will play a pivotal role in shaping and expanding the FFLM’s external training portfolio. This proactive and outward-facing position is responsible for designing, developing, and delivering high-quality training solutions that meet the evolving needs of professionals in the forensic and legal medicine sectors. The role involves scanning the external landscape to identify emerging trends, gaps, and opportunities where the FFLM can lead by providing innovative, sector-leading education and training. The Training Manager ensures that all offerings align with the FFLM’s strategic goals, uphold its reputation for excellence, and support professional development across the field.
Interview date is Thursday 18 September.
Please click on 'Apply Now', provide an up to date CV and answer the three questions. Do NOT provide a cover letter. Keep your responses concise, focusing on your practical approach, commercial awareness, and measurable results.
The client requests no contact from agencies or media sales.
Spectra is looking for a skilled and proactive Finance Manager to join our team. This is a key role supporting the financial health and sustainability of our organisation, which delivers vital services across London’s diverse communities.
The postholder will lead on day-to-day financial operations, reporting, and compliance, and work closely with the CEO and senior team to support strategic planning and decision-making.
Main Responsibilities:
- Manage financial transactions, reporting, and budgeting
- Ensure compliance with financial policies and statutory requirements
- Support the CEO with financial planning and forecasting
- Liaise with external accountants and auditors
- Contribute to organisational development and efficiency
If you’re an experienced finance professional who thrives in a collaborative, mission-driven environment, we’d love to hear from you.
The role offers a mix of remote and office-based working from our South London office.
- Closing date: 9am, 26th August 2025
- Interviews for this post will be held in person at our offices in Vauxhall South London, on Thursday, 4th September 2025.
The client requests no contact from agencies or media sales.
Do you have a track record of producing top quality research and policy analysis? Do you have a detailed understanding of health policy and its political context? Are you motivated to help shape future work and play a key role leading research that will have significant impact at both a local and national level?
The Nuffield Trust is looking for someone capable of leading projects across a range of topics within health and care; someone who will be an energetic, inspiring presence in the team. You will have strong critical appraisal skills, with excellent written and verbal communication skills. You will have the ability to analyse policy documents, grey literature and official reports related to specific policy areas.
In this role, you will be responsible for a mix of short- and long-term projects, including in-house research and policy analysis and reactive work. You will be expected to develop and lead research projects, including leading funding bids, and you will work with a range of stakeholders, including funders and academic partners. You will have strong quantitative skills, and you may have qualitative research experience too. Expertise in workforce research is desirable but not essential.
We’d really like to meet you if you have:
- Experience of designing and leading mixed methods research
- Advanced quantitative research skills and excellent analytical and critical appraisal skills
- Detailed knowledge and understanding of health policy in the UK
- Excellent and versatile writing skills, and the ability communicate effectively to a range of audiences
- A track record of leading research and analysis aimed at influencing policy.
About us
The Nuffield Trust is an independent health think tank. We aim to improve the quality of health care and health policy in the UK by providing evidence-based research and policy analysis and informing and generating debate.
We want to help achieve a high-quality health and social care system that improves the health and care of people in the UK.
We set out to do this by:
- Improving the evidence base that leads to better care by undertaking rigorous applied research and policy analysis.
- Using our independence to provide expert commentary, analysis and scrutiny of policy and practice.
- Bringing together policy-makers, practitioners and others to develop solutions to the challenges facing the health and social care system.
Benefits
The Trust offers a competitive benefits package including a defined contribution pension scheme (with 14% employer contribution), death in service insurance, and an Employee Assistance Programme. Eligible employees also have access to a number of other benefits including interest-free travel loans, a cycle to work scheme, and enhanced carers, maternity, paternity and parental leave and pay. We operate a hybrid working policy (minimum 40-50% in-office working) and flexible start/finish times around core hours of 10am to 3pm.
Annual leave is 28 days per year. This rises to 30 days per year on completion of 5 years’ service with the Trust. All Annual leave is calculated pro rata for part time positions.
The Trust also encourages personal development and training programmes for all employees.
How to apply
To apply for the role, please download a copy of the Candidate Brief and follow the instructions on pages 10/11.
When preparing your answers to the application questions, please bear the following in mind with respect to the use of AI. The Nuffield Trust values authenticity and wants to understand your unique experiences, perspective, and personality. We acknowledge that AI can be used to refine responses, but this should not replace your own critical thinking. It is your unique insights and experiences that will make your application stand out.
Equal opportunities
The Nuffield Trust is committed to being an equal opportunities employer. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
The diversity monitoring questions in the application form are optional and will not be shared with the selection panel. The selection panel will only have access to your CV and your responses to the application questions.
Final points
Offers of employment will be conditional upon the receipt of two satisfactory references. Applicants must also have the right to work in the UK. For further information please visit the UKVI website.
Strictly no agencies.
Evidence for better health care
The client requests no contact from agencies or media sales.
What if you could be part of a technology transformation that creates meaningful change for the communities that need it most? Imagine working on digital products that deliver help and hope to millions while building your career in a truly cause-driven environment?
About the opportunity
As a Senior Product Manager, you'll manage delivery of digital services at the Alzheimer's Society as part of an exciting technology transformation programme. You'll be at the heart of this transformation. You'll work with multidisciplinary product teams to deliver modern, secure and user-centred tools through a sustainable, user-led approach. Enhancing our capabilities and maximising our impact. You'll have the opportunity to work on a wide range of products as the organisation's needs evolve, and you'll help scale our largest products to thousands of users.
You'll be in an impactful role within our IT Delivery team working closely with the Digital team and part of our Technology Directorate. You'll report to the Product Lead for your professional development. You'll lead on cross-functional product portfolios using agile methodology, setting goals, strategy and priorities that define how thousands of people get support from us daily.
If you're an experienced Senior Product Manager looking for an opportunity to deliver digital services in a mission-driven environment, we'd love to hear from you. Your expertise will make a meaningful difference to families facing dementia's greatest challenges, and your work will make a real difference to their lives.
About you
You're a user focused Senior Product Manager with a successful track record of leading multidisciplinary teams to deliver digital products using agile methodology in large organisations. You have significant experience in understanding and balancing client, organisational, and technical needs when setting product strategy and direction. You're passionate about Tech for Good with a genuine desire to work in an equity-driven organisation solving real world problems.
You'll have:
- Successful track record of leading multidisciplinary teams to deliver digital products using agile methodology in a large and complex organisation.
- Significant experience in understanding and balancing client, organisational, and technical needs and knowing how to balance these when setting product strategy and direction.
- Significant experience of researching, prototyping, launching and scaling products and platforms from inception to live.
- Ability to embody a product-mindset and be intensely user-focused, using qualitative and quantitative data to track progress against user outcomes.
- Significant experience working cloud architecture and infrastructure and managing relationships between interdependent technology teams.
- Strong influencing skills with the ability to persuade and negotiate with senior stakeholders up to Director level.
- Commitment to sharing knowledge, mentoring and coaching others with a passion for working collaboratively.
What you’ll focus on
- Leading the creation and evolution of the product vision, strategy, and objectives while discovering, defining, and validating problems presented by user insight, stakeholder priorities, organisational needs, and technical team members.
- Coordinating across complex dependencies to deliver features that improve the overall user experience while engaging with teams across the organisation to align plans, understand priorities, and communicate changes to users.
- Collaborating with user-centred design specialists and technical specialists to make sure our services are sustainable, flexible, and designed with users in mind - while developing product roadmaps that balance this alongside organisational priorities.
- Using qualitative and quantitative data to make informed, outcome-focused decisions while tracking and monitoring product performance and user outcomes to iterate and improve on features.
- Taking a responsible and ethical approach, considering the social impact our services create and minimising potential unintended consequences.
- Line managing and coaching members of the product community as we continue to grow, building a team culture in line with our organisational values.
Ready to be part of something impactful? Join the digital transformation of one of the UK's largest charities. Where your product expertise helps deliver help and hope to millions while working on products that truly matter.
Important Dates
Application Deadline: 23:59 on Sunday 24th August.
Applications will be reviewed: Week commencing 25th August.
Interviews will take place mid-September.
The interview process will include a task, followed by a competency panel interview taking place via Microsoft Teams on the same day. Candidates will need to allocate 2 hours of time on the day of their interview.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Place of work: Remote, but some travel to Central London (minimum once per month)
At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. That’s why we connect media organisations with charities and under-represented talent to empower the third sector and advance media representation.
We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support. At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors. For more information about Media Trust’s work, see our 2024/5 Impact Report via our website.
We are seeking a passionate and proactive Impact and Data Coordinator to join our small but dedicated team at Media Trust. In this role, you’ll work closely with and report to our Digital Manager to support the delivery of our digital strategy and improve how we track and measure our impact. You’ll help maintain and enhance our digital tools, particularly Salesforce, and use data insights to improve how we engage with charities, volunteers and under-represented talent. We’re looking for a technically minded problem-solver with strong communication skills and a passion for using digital systems to support monitoring, evaluation and learning.
Key Responsibilities:
Data collection and analysis:
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Support programme managers to collect, manage and analyse data
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Create and maintain Salesforce reports and dashboards, contributing to a culture of data literacy and data-driven decision-making across Media Trust staff
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Produce KPI reports and insight briefings for senior leadership
CRM management (Salesforce):
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Maintain and improve Media Trust’s Salesforce CRM
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Maintain and improve the quality and integrity of Media Trust’s data in accordance with GDPR
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Work with all teams at Media Trust to maximise their engagement with Salesforce and provide relevant training
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Be the day-to-day person handling routine tasks with Media Trust’s web and CRM agencies to progress issues and improvements on the website and our CRM
Monitoring and evaluation:
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Use Salesforce to track and report on programme KPIs across teams, including diversity, equality and inclusion
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Assist in developing our systems and processes to support innovation through data and insight
Project support:
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Support our Digital Manager to deliver our digital services for both staff and Media Trust’s beneficiaries
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Support with ad hoc digital-related tasks that arise
Key Skills and Experience:
We don’t necessarily expect you to have any specific qualifications for this role; instead, we’re seeking someone who can demonstrate the following skills.
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Demonstrable passion for digital, with two to three years’ experience in digital or a related field
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Excellent organisational skills, with the ability to prioritise tasks, manage multiple projects, and meet deadlines
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Strong problem-solving skills and initiative, with a proactive approach to identifying solutions and improvements
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Strong interpersonal skills, with the ability to communicate changes effectively, embed them across the organisation, and gather feedback from stakeholders
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Experience using admin tools within a CRM and website CMS (ideally Salesforce and WordPress), with confidence in learning new digital tools
Desirable
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Familiarity with tools such as Google Analytics, Eventbrite, Zapier and SharePoint
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Proficient in working with large data sets, data cleansing and using Microsoft Excel with strong attention to detail
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Experience in monitoring and evaluation, including the collection of data and using it to support impact reporting and inform decision-making
Please see the full job description attached.
Working at Media Trust
Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team. In return we offer:
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Remote working with a monthly co-working allowance
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30 days annual leave (plus bank holidays)
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Flexible First employer
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Opportunity to work flexible hours
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Pension contributions
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2 volunteer days each year
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Opportunity to attend up to two Media Trust Open Courses each year at no cost to you
If you are interested, please submit your application by midnight on 17 August. We are using Anonymous Recruitment to reduce bias. Interviews will be in the week commencing 1 September.
The team at Media Trust is committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don’t hesitate to contact us.
We believe in the power of the media to change lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
What you’ll do
ShareAction’s Banking Standards team works towards holding financial institutions accountable for their impact on climate change. We have a history of campaigning on key aspects of banks’ climate strategies – such as their emission reduction targets or fossil fuel policies – and we are gradually expanding our work to include other sustainability themes and banking regulation. We have achieved significant wins, such as contributing to HSBC becoming the world’s largest bank to cease financing for new oil and gas fields, Barclays dramatically reducing its oil sands financing, and mobilising investors to call on Societe Generale to set a renewable energy target.
The team is structured around two main pillars: our campaigning and our research pillar. The research pillar ensures that the team’s campaigning and advocacy work is based on sound analysis and facts. The Senior Research Manager oversees the research pillar, currently composed of three more junior researchers. The Senior Research Manager is responsible for developing and implementing a research strategy that underpins campaign needs for analysis and insight in line with campaign timelines and available resources. You will oversee and contribute to the delivery of high-quality research outputs, including thematic reports, investor briefings, and surveys of Europe’s largest banks, and ensure that they are underpinned by clear and robust research methodologies. Alongside the Head of Banking Programme and the Senior Campaign Manager, you’ll act as an ambassador for the team in external forums, the media, and when meeting with and presenting to external stakeholders, including banks, civil society organisations, and investors.
If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!
What you’ll bring to the team
To be successful, you will:
- Have a good understanding of how banks work and how they can help address climate change, developed through experience working in or with banks.
- Be a strategic thinker.
- Have excellent project management and organisational skills, with a proven ability to autonomously manage research projects, allocate tasks, and handle multiple competing priorities to meet deadlines.
- Have extensive experience carrying out research and an ability to summarise complex issues and datasets for others in a clear and concise way.
- Have advanced Excel skills.
- Have experience managing a team of research professionals and/or providing direct line management support.
- Have a proven ability to handle relationships with multiple external stakeholders in the private and public sectors.
- Have excellent communication skills, both written and verbal, and the ability to flex your style according to your audience.
- Be a collaborative team player who is comfortable receiving feedback and ideas from more junior staff, seeks opportunities to support colleagues and is willing to support other areas of work as needed.
- Be passionate about the issues ShareAction advocates for and be comfortable working in a campaigning environment.
It would also be great – but not essential – if you meet the following criteria:
- Experience in conducting surveys and/or carrying out qualitative or quantitative research on financial institutions.
- A good understanding of responsible investment.
- Experience integrating innovative tools and approaches into research processes, such as AI tools.
- Subject matter knowledge in climate change, biodiversity and/or human rights.
- Experience using the Salesforce CRM system and/or Cascade and/or Eikon.
We have a formal hybrid working policy in place, and the Banking team meets in the office every Tuesday for a team meeting and team lunch. We also aim to organise additional team-specific meetings on those days. We expect candidates who live in London to come to the office every Tuesday and those who live outside London to come to the office two Tuesdays a month.
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
- The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
- A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- An 8% non-contributory pension invested with NEST and their green funds.
- A healthcare plan with Bupa.
- An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- Death in service cover of 3x salary.
- 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay: starting at 5 weeks’ full pay from day 1.
- Season ticket loan and cycle-to-work scheme.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9.00 am on Monday, 29th September 2025.
Applications will be reviewed regularly, and this advert may close earlier than stated if a suitable candidate is identified. You are therefore encouraged to apply as soon as you can. Previous applicants should not reapply.
Interview dates: There will be two rounds of online interviews for selected candidates.
To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
We are an independent charity that supports, promotes and represents public libraries. Our work is driven and led by our membership, which includes almost every library service in England, Wales, Northern Ireland and the Crown Dependencies (Guernsey, Jersey and the Isle of Man).
Across the areas we serve there are 176 individual library services with around 3,000 library branches serving over 61 million people.
Our unique approach is to bring these services together to share experience, expertise and evidence – driving innovation and impact across the public library sector.
While senior library leaders sit on our board and committees, we work with library staff at all levels.
As well as providing practical support, training and advice to libraries, we represent them to government and raise their profile in the media. We also develop and lead national library projects with cultural, academic and corporate partners.
We work to a strategic plan that runs until 2027, organised around four themes: drive, grow, connect and engage.
We generate income from membership subscriptions, commissioned services, events and grants. As an Arts Council Investment Principle Support Organisation, part of our core funding in England comes from the Arts Council to help embed their Investment Principles across the library network.
Our values
- We are supportive. We respond to the varied, emerging needs of our members and their communities to enable libraries to learn from each other, and other sector leaders, so that they can safeguard and improve their services.
- We are inclusive. We work with our members and partners to design and deliver our work and to determine our strategic priorities because we are committed to representing the diverse communities and libraries which we serve.
- We are open. We are in constant communication with our members and partners on all levels to learn from their experiences, reflect on our practice and develop our services. We welcome challenge and new directions for our work.
- We are ambitious. We believe that libraries are an essential part of the solution to a range of society’s needs. We promote innovation and collaboration to ensure that libraries are recognised locally and nationally.
Working at Libraries Connected
We are a friendly, collaborative team of around 20 staff based all around England and Wales.
We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team.
We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to six application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement.
We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including flexi time and compressed hours. We are open to discussing what would work for you and be possible for the role.
All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home.
We welcome requests for adjustments to our standard recruitment processes for anyone who needs them.
Our Commercial Team
We have a small commercial team with big ambitions for the sector.
Currently, we hold a single commercial contract worth around £3m per year delivered through 12 libraries. Our aim is to reach a point where we have a menu of commercial contracts that all of our 176 member library services can choose to benefit from according to the skills and assets of their service, their focus and strategy and of course the needs of their communities.
In the current funding climate for local authorities and local government services, these contracts are not just about the income and the services they can provide but about demonstrating nationally the power of the library sector, and how national services can be delivered locally through library services and the communities they serve.
Our approach is to identify and secure contracts procured by national government – either directly or with partners to extend the libraries’ capabilities – with an eye to local delivery through the library services. This allows us to centrally hold and manage the risk of the national contract, leaving the library services to deliver themselves.
We see libraries as a solution to many of society’s challenges and this is one route we use to bring the libraries into that solution.
This area is part of our long term strategy – we are seeking to build the commercial team with this role and while it is initially a 12-month contract, our hope is that with the role in place we can generate the income to sustain and build on it.
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.

The client requests no contact from agencies or media sales.
Hearing Dogs for Deaf People – Principal Gift Manager
Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular UK travel for donor meetings and team events.
Salary: £60,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Principal Gifts Manager responsible for identifying, cultivating and stewarding high-value donors to the charity giving £100,000 plus.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.
Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.
Reporting to the Head of Philanthropy, the post-holder will work closely with senior leaders, trustees and senior stakeholders to solicit high value gifts, typically of six and seven figures, and to build and deepen long-term relationships between donors and the charity. You will be responsible for developing and managing a portfolio of potential and current principal-level donors, as well as delivering exceptional stewardship journeys that demonstrate the impact and value of donor support.
The successful candidate will have a proven track record in securing major gifts at the six-figure level or above, ideally in a principal or transformational giving context. You will be skilled at building and maintaining strong, long-term relationships with high-net-worth individuals, as well as be experienced at developing and delivering complex donor strategies and bespoke giving propositions. Finally, it is important that you are a collaborative team player with strong project management and communication skills.
This is an exceptional opportunity to play a leading role in scaling transformational philanthropy at a charity which is changing people’s lives every day, where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 1st September, 9.00 am.
Our volunteers are at the heart of everything we do at Richmond Borough Mind. They help us deliver a wide range of mental health services to our community, from counselling, Peer Group Network, Peer Support to Crisis support. Their dedication makes a real difference and we are committed to supporting them every step of the way.
We are seeking a passionate and proactive Volunteering Coordinator to ensure our volunteers feel valued, supported and inspired. In this role, you will:
· Identify and plan for the organisation’s volunteer needs.
· Lead on volunteer recruitment, induction and retention.
· Provide guidance, training and personal development opportunities — with a particular focus on supporting those with lived experience of mental health.
· Build strong relationships, fostering a positive and inclusive volunteer culture.
About you
If you are a natural people-person who thrives on building connections, with experience in volunteer coordination and administration, and you have excellent communication and organisational skills, this role is for you.
This role requires flexibility and a willingness to travel within the Borough of Richmond. In return, you’ll join a dedicated team in a supportive environment where your work will have a tangible impact on people’s lives.
RB Mind offers:
· Flexible working
· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
· Contributory pension
· Bonus 1 day of annual leave per year over the festive period (pro rata)
· Employee Assistance Programme (EAP) which includes free counselling sessions
· Training and personal development opportunities
· Paid time off for medical appointments
· Staff away days and socials
The successful candidate will be subject to a Disclosure & Barring (DBS) check.
Interviews will be held on Tuesday 16th September and Wednesday 17th September.
Please address in your cover letter how you meet the person specification for the role.
The client requests no contact from agencies or media sales.
ABOUT NOAH'S ARK CHILDREN'S HOSPICE
We help babies, children and young people with life-limiting or life-threatening conditions, and their families, make the most of every day. And for those who die young, we do all we can to bring comfort to their last moments.
By providing exceptional care, organising fun activities and days out, Noah’s Ark helps families do things they never thought possible. We help those we support to enjoy life as children, rather than as patients and as families, not just as carers.
JOB DESCRIPTION
- To make a significant contribution to, and have responsibility for your own part of reaching of our Corporate Fundraising target (currently £855k pa)
- To proactively secure new corporate relationships to strengthen our pipeline of partners to enable us to support a growing number of children and families.
- To provide high quality account management to your own high-value partnership portfolio, growing both income and engagement, and spotting opportunities to support the charity holistically. This will be achieved by working collaboratively with colleagues across the charity to develop creative, bespoke pitches and meaningful programmes and engagement plans for corporate partners, which clearly demonstrate impact
- To provide supervisory support to officers and to step up in the absence of the Corporate Partnerships Manager
ABOUT YOU
We're looking for a fundraising superstar who knows how to make corporate partnerships flourish. You'll have a proven track record of managing impressive company portfolios worth five figures and above, and a knack for winning exciting new business that makes a real difference.
You are a natural communicator who thrives on building meaningful connections. Whether you're chatting with board members or community volunteers, you'll adapt your style effortlessly whilst staying organised and managing your time like a pro.
You love bringing people together and getting them excited about our mission. As a confident speaker who genuinely enjoys networking, you'll inspire supporters both old and new, sharing our story in a way that really resonates.
Working alongside our Corporate Partnerships Manager and Head of Partnerships and Events, you will help bring our strategy to life. You will nurture relationships with prospects and loyal supporters alike, helping them find the perfect way to champion our cause.
You are a natural collaborator who enjoys working across different teams, and you're happy to roll up your sleeves for the occasional evening event or weekend activity (don't worry – you'll get that time back!).
We help children who are seriously unwell make the most of every day





Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Global Programmes Manager provides supervision and management support to Muslim Aid Country Offices and implementing partners ensuring the efficient and effective implementation of high-quality delivery of projects and programmes in line with organizational strategy, in compliance with donor expectations, governmental and international standards.
The role is responsible for technical and management advice and support to ensure Muslim Aid Country Offices and partners are implementing, monitoring and evaluating programme activities in compliance with Muslim Aid’s strategy and budget as well as recognised international standards.
In addition, other key responsibilities include building and expanding strategic partnerships, with donors and other development partners to increase the size, scope and quality of programmes implemented by the Country Offices to reach the poorest, marginalised and underserved populations. Regular travel will be required.
About the Role:
- Implement our strategy by supporting Country Offices and partner organisations in programme development and delivery, and in impact measurement.
- Support Country Offices (including affiliates) to reinforce our mission, vision, values and direction through clear and articulate communications.
- Provide technical support in organisational development for the Country Offices, ensuring appropriate technical and management skills exist to effectively implement programmes and showing improvements over time in our organisational health checks.
- Work closely with Country Offices and partners to strengthen our due diligence and compliance procedures and ensure their effective use in practice.
- Ensure efficient use of allocated funds; agree budgets and plans for the Country Offices. Ensure financial management and Value for Money is central to the management and accountability of work undertaken by Country Offices and partners.
- Ensure that the quality of our programmes and partnerships at all levels are of a high standard in delivering our promises and commitments.
About You:
To be successful in this role, you will need:
- Educated to degree level standard in international development or similar related field
- Demonstrated experience in international development management including senior management and distance management.
- Experience of building strong relationships at the highest levels with development partners.
- Knowledge of SPHERE, CHS and DEC Accountability Framework priorities and other humanitarian/development
- Excellent project management and facilitation skills.
- Strong and well-developed analytical skills coupled with experience of writing quality proposals and reports
Why you should apply:
Join Muslim Aid as a Global Programmes Manager and take a leading role in driving the delivery of high-quality humanitarian and development programmes around the world. This is a dynamic opportunity to support and oversee our Country Offices and partners, ensuring effective implementation of impactful projects that align with our global strategy and meet international standards. You’ll provide critical technical and management support, help strengthen monitoring and evaluation systems, and foster strategic partnerships with donors and key stakeholders. If you're ready to make a global impact and support communities in need through sustainable, scalable programmes, apply now to be part of our mission.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.
Brief role description:
The Senior Individual Giving Officer plays an integral role within the Fundraising team at the Forces Employment Charity (FEC). As part of the Marketing, Communication and Fundraising Directorate, you will be responsible for delivery of the core elements of the individual giving programme, developing engaging products and activity across multiple channels to support income generation, identifying new audiences, optimising responses, growing the supporter base and contributing to the lifetime value of supporters.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Friday 22 August 2025.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


