Senior services manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Helpline Supervisor
Reports To: Helpline Manager / CEO
Salary: £36,000 per annum, plus pension and employer NI contributions
Hours: 40 hours/week
Contract: Permanent, full-time, flexibility required in work hours
Location: Remote / Office-based – some evening/weekend work required
Role Purpose:
The Helpline Supervisor will provide support, guidance and supervise the helpline advisors and in the future helpline volunteers. The role will further provide emotional support and debriefing for the helpline advisors and volunteers during each helpline shift and when appropriate after each reported incident. They will also oversee the quality of service and ensure each report is dealt with appropriately to a high standard and that reports are logged appropriately recording all relevant information, ensuring data is protected and all procedures are followed.
Role Responsibilities:
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Provide day-to-day supervision, guidance and emotional support to helpline advisors.
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Monitor call logs, case records, and system reports to ensure quality and flag complex or urgent cases.
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Ensure safeguarding protocols are followed and lead on referrals involving serious risk or protection concerns.
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Deliver pre-shift briefings, post-shift debriefs, and facilitate reflective practice sessions.
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Coordinate rotas and ensure adequate shift coverage.
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Support the recruitment, onboarding, and ongoing training of helpline staff (and volunteers when).
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Promote staff wellbeing and implement trauma-informed approaches in staff support.
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Liaise with external agencies and partners to strengthen referral pathways and collaborative responses.
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Lead on service improvement by identifying trends, risks, and areas for development.
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Monitor and analyse service data to contribute to internal reviews and funder reporting.
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Ensure compliance with data protection, confidentiality, and safeguarding standards.
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Undergo regular training in trauma-informed approach, safeguarding, anti-Muslim hate and any other relevant topics.
Person Specification:
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Supervisory or senior experience in helpline, casework, or support services.
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Proven ability to provide emotional and professional support to frontline staff.
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Experience in handling safeguarding referrals and risk assessments.
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Trauma-informed approach and working knowledge of hate crime, discrimination, and support needs.
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Strong understanding of anti-Muslim hatred and Islamophobia.
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Excellent understanding of British Muslim communities, their diversity, and everyday practices.
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Excellent interpersonal, leadership, and communication skills.
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Strong organisational skills and ability to manage competing priorities.
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Experience using communication and case management platforms (e.g., RingCentral, Zoho, Microsoft 365) is desirable but not necessary.
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Experience in monitoring, evaluation, or impact reporting is desirable.
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Commitment to equality, diversity, and inclusion.
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Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
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Enhanced DBS check required (to be obtained on your behalf if your application is successful).
Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.
Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid-August to early September. To apply, please send your CV and cover letter, Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.
The client requests no contact from agencies or media sales.
METRO is an equality, diversity and inclusion charity that runs health, community and youth services across London and the south-east. The charity started in 1984 as the Greenwich Lesbian and Gay Centre. Today METRO runs health and wellbeing services, supporting people experiencing issues around sexuality, gender, equality, diversity or identity.
The Head of Fundraising & Communications is a new role at METRO. The successful candidate will be responsible for leading METRO Charity’s fundraising efforts and overseeing the charity’s strategic communications, driving growth through individual giving, legacies, corporate partnerships, community fundraising, and trusts and foundations. This role also encompasses enhancing METRO’s public profile and engagement strategies in alignment with the organisation’s values and goals.
The Head of Fundraising & Communications will oversee the development and implementation of comprehensive fundraising strategies, and provide oversight of the organisation’s overall communications and engagement with key stakeholders, ensuring alignment with income generation objectives. This role will ensure that fundraising initiatives are effectively integrated with the charity’s strategic communications to develop and engage a strong supporter base.
The client requests no contact from agencies or media sales.
Head of Influencing and Impact
Reporting to: CEO
Salary: £55,000 per annum
Contract: Full-time, permanent. We are open to discussing flexible or part-time working.
Benefits: Access to a defined contribution pension and 25 days annual leave per year + three days between Christmas and New Year.
Location: Hybrid working, with 2 days in the office: Shoreditch Exchange Gorsuch Place Shoreditch, London E2 8JF
About Agenda Alliance
We are bold, ambitious feminists, living in a world where women and girls at the sharpest edge of adversity are consistently overlooked and harmed. Too many women and girls are hurt; too many lives are damaged; too much potential is lost.
We are a social movement, campaigning with courage and in solidarity with our Alliance members and women and girls, so that they can thrive. We advocate and campaign for systems and services to respond appropriately to women and girls with multiple unmet needs.
We want public services to respond better to the distinct and multiple unmet needs of women and girls, including appropriately responding to gender, age, race and trauma. For the whole system to respond better, we stand in solidarity with the voluntary sector and advocate for them to be empowered.
Our values are our guiding principles for our work to deliver our mission. It is who we are and how we behave. We promise to be: Intersectional, Courageous, Credible, Clear, Collaborative.
About The Role
As a systems change charity that exists for the most marginalised women and girls, we are looking for a passionate, politically savvy, values-aligned person with outstanding project management skills to shape and help deliver our influencing goals and demonstrate our impact.
The aim of this newly created role is to help us influence policy, practice, perceptions and power, in order to improve systems and services for women and girls with unmet needs. This person’s ways of working will ensure the voices of women and girls, and our alliance members are at the core of our influencing work. They will ensure that the team works effectively together towards this shared goal.
Person Specification
- Commitment to social justice and to upholding the rights of women and girls. A good understanding of issues related to gender inequality and other social inequalities.
- Politically savvy, with an excellent understanding of the political environment, criminal justice and/or the women and girls’ sector and any implications for our work.
- Good understanding of partnership working and stakeholder management, with the ability to build effective collaborative relationships and work successfully with a wide range of partners.
- Galvanising a diverse team, with the ability to bring people together on a journey towards a shared goal.
- A track record of successfully bringing about social change, with the ability to use evidence, data, and lived experience to influence effectively.
- Experience of developing creative ways to convene partners and build momentum around a cause.
- Good, independent judgement, strategic vision and an ability to think creatively.
- Outstanding project and resource management skills, with a proven ability to lead multi-stakeholder projects from inception to delivery.
- Good understanding of charity leadership and governance and experience of working effectively with a chair and board or similar.
- Coaching and collaborative and inclusive leadership style in tune with the values of Agenda Alliance.
- Commitment to values of co-production and engagement.
- Confident and persuasive communicator and presenter in writing and orally with the ability to represent Agenda Alliance at a range of levels, including on public platforms and in the media.
- An effective networker.
- Understanding of core safeguarding issues and good practice working with women and girls with multiple disadvantage.
Desirable
- Experience of deputising/working closely with a CEO or being on a Senior Leadership team.
- A track record in generating funds from diverse sources and in working with funders.
- Understanding of how to amplify the voices of women and girls with lived experience of the issues Agenda Alliance addresses.
- Experience of working in small, agile organisation with limited resources but high ambition.
We are actively trying to diversify our team, so if you are from the Black, Asian and minoritised communities, identify as LGBTQ+, have a disability, and/or bring lived experience relevant to the areas we work in, we would love to hear from you.
What is it like to work here?
- Wellbeing is a priority, with a flexible working and 'duvet days'
- Team brunches!
- Highly supportive work environment, encouraging learning and respect of lives outside of work
- Working with dedicated, talented women on the team, on our Board and with our Alliance members
- Supportive and engaged board of Trustees
- We care deeply about the work and better outcomes for women and girls
- We work on the understanding that women and girls are the experts
- We know how to have fun too!
Closing Date: 9am on Monday 8th September 2025
We will be shortlisting as we receive applications and aim to let successful candidates know by 11th September.
The first round of interviews will take place online on 15/16/17 September, with the second round of interviews taking place ideally in person at our offices on Thursday 25th September.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Equal opportunities
Agenda Alliance selects all candidates for interview based on their skills, qualifications, experience and ability to do the role advertised. We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or learning), gender reassignment, marriage or civil partnership, pregnancy/maternity, race, religion or belief, sex or sexual orientation.
We will provide reasonable support to disabled applicants throughout the recruitment process. Please contact us to identify any additional support that you may require to enable you to make an application.
Because our work is about centring women and girls’ experiences, and our organisation is led by and for women and girls, this post is open to women only (exempt under the Equality Act 2010 Schedule 9, part 1). When Agenda refers to women and girls, we mean cisgender, intersex, and transgender women and girls, alongside nonbinary people who experience misogyny.
No agencies please.
Womankind Worldwide are exclusively partnering with Robertson Bell in their search for a new Director of Finance, People & Culture to join their team on a permanent basis. Womankind Worldwide is a global women's rights organisation working in partnership with women's rights movements and organisations to transform the lives of women and girls.
Reporting into one of the Co-CEOs, the Director of Finance, People & Culture will lead Womankind’s finance, HR, and Resources functions while ensuring regulatory compliance across jurisdictions (UK and Kenya). You'll work closely with their Finance & Resources Committee and serve as Company Secretary, supporting their ambitious Strategy to 2030.You will also lead the people strategy that strengthens Womankind’s culture, enhances employee wellbeing, drives engagement, and aligns talent with their strategic goals.
The organisation:
Womankind Worldwide strengthen and support women’s movements in their focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women’s voices are heard, their rights are realised, and their lives are free from violence. Currently, Womankind has staff based in Kenya and the UK. They’re undertaking a strategic transformation to strengthen their impact through a grantmaking and partnership review, an updated business model and a strategic alignment process. Staff wellbeing - one of their core feminist principles - will remain central as they navigate this journey. These changes reflect their deep commitment towards a feminist future and will position them to provide more strategic support where it is most needed across their focus countries during these unprecedented times in the development sector.
The key duties of the Director of Finance, People & Culture are as follows:
- Lead strategic financial and HR planning in collaboration with Co-CEOs and Finance & Resources Committee
- Drive implementation of Strategy 2030 particularly those strategies pertaining to Womankind’s goals to value our team and decolonise our practice
- Support assessment of funding landscape and sustainable financing strategies
- Ensure effective 3-year rolling budgeting and planning cycles
- Line manage Finance, People & Culture team, provide coaching, supervision, and development support, whilst building team capacity through process improvement
- Oversee budgeting, forecasting, and reporting processes
- Lead annual audit and statutory accounts production in the UK and Kenya
- Act as Company Secretary to Board of Trustees
- Ensure consistent quality and delivery of all finance processes (internal and external)
- Strategic development and review of Human Resource management, policies and processes
- Shape and model a feminist, inclusive, and high-performing organisational culture that aligns with Womankind’s values
- Oversee design and implementation of a wellbeing strategy
- Lead on information technology, ensuring systems meet needs of the organisation
- Provide oversight of facilities in the UK and Kenya
The successful candidate will have:
- Qualification: A full, recognised accounting qualification
- Leadership: Proven track record delivering strategic plans as part of senior leadership team
- Experience: Significant experience leading Finance and HR functions
- International: Experience working across multiple jurisdictions
- Charity Sector: Understanding of charity governance, SORP accounting, and charity financing
- Management: Strong staff management and development experience
- Communication: Ability to explain complex financial matters to non-financial
- Governance: Experience working with and being accountable to Board of Trustees
- Values: Strong commitment to feminism, anti-racism, and social justice
This role can be based in either the UK or Kenya, with flexible hybrid working policies in place. The team are also open to considering candidates with strong experience on a 0.8 FTE basis.
Applications are open until Sunday 28th September, with first stage interviews due to take place the week commencing 6th October. CVs will be under continuous review in advance of this date and we reserve the right to close the advert early, so please submit your application today to make sure you don’t miss out!
Are you an experienced leader in Housing with a strong commitment to supporting Tenancy Sustainment?
We have an exciting opportunity to join Sovereign Network Group (SNG) as Head of Tenancy Sustainment. You'll take the lead in developing SNG's vision to have a positive and lasting impact on customers lives, offering them clear support and engagement services as they are needed, through the duration of their tenancy.
With offices across our geography including Basingstoke, Bristol, Christchurch, Exeter, Newbury, Wembley and Hertford, we can be flexible on your base location. You'll combine office and home working to ensure a positive work/life balance, with some travel being required across our geography.
SNG provide over 84,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year. Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations.
The Role
Reporting into our Customer and Neighbourhood Director, you'll be responsible for the development of strategies, policies and procedures relating to all tenancy sustainment activities. Being a specialist in this field, you'll also scan the horizon to identify potential significant changes in external policy and financial landscape, introducing best practice from other organisations and sectors.
You'll be the main point of contact internally for all matters relating to tenancy sustainment, working collaboratively across the business to ensure that consistent best practices are embedded within Locality teams and the wider business. Externally, you'll represent SNG and our commitment and vision in tenancy sustainment – influencing and working alongside key external stakeholders and delivery partners, building relationships aligned to our corporate and customer strategies.
Key responsibilities include:
- Working with internal and external stakeholders to provide and source expert advice, and manage the development of services, to ensure SNG meets its commitments, monitors its performance and evidences its delivery relating to regulatory obligations, changing regulations, guidance and best practice
- Developing and leading a stakeholder management plan across local, regional and national government bodies responsible for the delivery to specialist areas
- Piloting partnerships with other services to enhance the provision of support to SNG's customers and developing funding solutions to provide support to core budgets
- Managing large complex annual budgets, ensuring appropriate monitoring of expenditure and compliance with procedures and levels of approval
- Ensuring that the appropriate training and development programs for Locality teams are in place across a range of areas, including domestic abuse, safeguarding and ASB
- Leading on all strategic and operational elements of service development across localities; proactively involving customers through engagement and scrutiny, to help shape and facilitate the co-creation of the service as required
- Articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement
What we need from you
Ideally you should have previous experience in a similar senior role, with strong experience and knowledge of the latest requirements for housing providers across tenancy sustainment. You'll also need:
- Excellent demonstrable knowledge of programme development and performance improvement in a customer focussed environment
- Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks
- Evidence of delivering on innovative concepts, utilising future changes in policy to support flexibility in a responsive organisation
- Experience of promoting an organisation at a regional and national level to raise the profile of the business
- Ability to inspire, support and develop others to optimise their performance
- Track record of meeting deadlines and working effectively with others in a complex and dynamic environment
- To have strong people skills and be an effective communicator, able to influence and challenge
- Proficiency in Microsoft office suite with intermediate or advanced excel skills
- Membership of a professional body – CIH
Your Benefits
We have some great benefits at SNG, including:
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- 3 additional Wellbeing days and 2 paid volunteering days
- Generous matched pension scheme up to 12% and Life cover at 4x salary
- Options for private medical insurance, dental insurance and critical illness cover
- Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!
The client requests no contact from agencies or media sales.
Independent Committee Member - Operations Committee
Office location: Birmingham, B15 1LZ
Salary: £5,000 per annum plus reasonable expenses
Hours per Week: 0 Hours variable
Term: Fixed term up to 3 years, subject to renewal/reappointment for a further 3 year max
Who is Midland Heart? We are a large charitable registered provider of social housing, headquartered in Birmingham, with operations throughout the Midlands.
We are first and foremost a business with a strong social purpose. For over a century we have focussed on our mission to provide high quality, safe and affordable homes that allow people to live truly independent and fulfilling lives. The housing sector is both challenging and an area of great opportunity. Our corporate strategy “Tenants at Heart” will ensure that the business remains strong at a time of uncertainty and challenge for the sector.
What is the Operations Committee? The Operations Committee's focus is to ensure that our tenants' views are heard and translated into action by Midland Heart. One of our Independent Committee Members is reaching the end of their term in office, so we're seeking a new member to join us in September 2025; playing a critical role in shaping our operations and helping to ensure that Midland Heart continues to provide brilliant homes and services for our tenants, now and into the future.
As a member of our Operations Committee, you'll contribute your experience, knowledge and insight to provide effective scrutiny and guidance to our Executive Team and our Board regarding our approach to tenant engagement, delivering tenant focused service, our operational performance, as well as our policies that directly impact the service and homes that we provide.
Our ideal candidate? You'll have a strong housing, facilities or asset management background and not have previously served on our Operations Committee. To make the most positive impact possible, you'll also come equipped with previous experience of customer / tenant relations and/or customer regulation, for example: fair access to services, customer engagement and involvement, understanding customer needs and priorities and seeking assurance that these are being met.
The closing date for applications is 5th September 2025.
Assessments planned to take place on 19th September 2025.
Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can see the full Role Profile and upload a CV and Covering Letter of no more than two pages, clearly explaining why you are interested in the post, the extent to which your skills and experience meet the role description and why you consider yourself suitable.
We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.
Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
This is a part time (0.4 FTE) and 1 year contract job opportunity. This role is based at our Bloomsbury campus with work across various football facilities across London. We will consider applications to work on a flexible and job share basis wherever possible.
We are looking for a Football Development Officer to support the delivery of TeamUCL's new focus sport, football. The role combines football delivery with desk-based sports administration and student engagement. We are looking for someone passionate about developing football in all forms - from running beginner friendly sessions to working with students to co-create community volunteering projects.
Do you have experience delivering sports leagues and events? Do you want to support students to develop professional skills through football? If the answer is yes, then we want to hear from you. Our ideal candidate will be able to deliver football sessions for a range of abilities, have experience of working with and motivating volunteers and good verbal and written communication.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Permanent
Location: London
Assessment Centre: 29th of September, in-person at our South London Centre
Are you a passionate advocate for 18–30-year-old entrepreneurs? Do you have what it takes to help them bring their business dreams to life? The King's Trust is calling for someone just like you to join our dynamic team and make a real impact.
At The King's Trust, we're on a mission to empower young people and foster the next generation of business leaders. We believe in turning dreams into reality and providing unwavering support to young entrepreneurs.
As a Youth Development Lead – Enterprise, your mission is to be the driving force behind young entrepreneurs' success stories. The Enterprise programme’s aim is to support young people starting businesses to explore and test their ideas, write business plans, and launch their own businesses or achieve alternative outcomes in education, training, volunteering, or work.
You'll be the guiding light for a caseload of young people, helping them successfully launch their business ideas and work towards those vital business start targets. We also won’t have you sitting still as travel will be required, exploring your local area to assist in the programme delivery of our Enterprise programme, as needed. The delivery can be a mix of online, in-centre or out in the community.
Crafting robust and viable business plans will be your forte. Cash flow forecasts, personal survival budgets, and sector-specific insights are all part of your toolkit. Plus, your knack for providing positive and constructive feedback will help these businesses flourish. Funding applications? You've got it covered!
Attention to detail is your superpower, and you’ll be passionate about inspiring change. At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you shared that passion too.
This is more than just a job; it's an opportunity to change lives, including your own.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Salary: £48,350 FTE (includes car allowance), pro rata
Contracted Hours: 22.5 – 30 hours per week (3–4 days)
Job Type: Permanent
About Newlife
As one of the UK’s leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.
Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve. And we support adults with additional needs with volunteering and employment opportunities, providing an introduction to the workplace and a means for career development.
Across the whole of Newlife, our teams are crucial to our success – it’s not just a job; here you’ll be helping us to change lives every day.
The Opportunity
We are seeking a commercially minded HR Business Partner to join our People Team and play a key role in supporting the charity’s strategic goals. This role offers the opportunity to influence culture, drive HR initiatives, and embed people-focused practices that help our employees thrive.
You will partner with senior leaders across the organisation, acting as a trusted advisor and championing best practice in all aspects of people management, development, and engagement. This is a true generalist role with both strategic input and hands-on delivery.
Key Responsibilities
- Work in close partnership with the Leadership Team to understand organisational challenges and deliver effective people strategies.
- Provide pragmatic and commercial HR advice across all disciplines, including reward, employee relations, talent management, succession planning, and organisational change.
- Support training and development needs using tools such as training needs analyses (TNA), psychometrics, and other assessment methods.
- Contribute to key HR initiatives that promote employee engagement, wellbeing, and a positive working culture.
- Partner with managers to address performance, absence, or disciplinary matters with a fair and consistent approach.
- Support compensation and benefits work, including benchmarking and salary reviews.
- Deliver a field-based service, including regular travel to retail locations across the UK.
Provide generalist support to the wider People Team as required.
What We’re Looking For
Essential
- Proven experience in an HR Business Partnering role, with expertise across key areas such as employee relations, performance management, reward, succession, and organisational design.
- A strong understanding of how HR can drive commercial and operational success.
- Demonstrable experience engaging, influencing, and coaching senior stakeholders.
- Experience using a range of tools and techniques for recruitment, training, development, and reward.
- Ability to manage multiple priorities in a fast-paced environment, using your initiative and sound judgement.
- Excellent interpersonal and communication skills, both written and verbal.
- Willingness and ability to travel; full UK driving licence required.
Desirable
- CIPD qualification (Level 5 or above)
Why Join Us?
At Newlife, we offer a role that combines purpose with impact. You’ll be part of a dedicated team that’s committed to changing lives while enjoying the autonomy to shape your work and contribute to strategic outcomes.
We also offer:
- Flexible working hours (22.5–30 hours per week)
- Pro rata salary of £48,350 FTE including car allowance
- A supportive, inclusive working environment
- Opportunities for continued professional development
REF-223401
The UK’s largest charitable provider of specialist equipment for disabled children.



About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
As an Employment Advisor, you will be working with Afghan refugees. The Advisor’s role is to prepare clients for competitive employment and support them in achieving their career goals. This includes guiding them through training, work placements, and into paid employment. The role is performance-driven, with targets based on client progression outcomes such as successful completion of training, voluntary and work placements, and securing sustainable employment.
Fixed-term contract from 1st September 2025 until 31st August 2026.
For full details about the role, please download the job description.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 7 September 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
We are recruiting to the role of Head of Finance, following the retirement of a long-standing member of staff. The role will be part of the Leadership Team at CPAS and report to the Director of Operations and Finance. The successful candidate will lead a small finance team and work collaboratively with Ministry and Support Teams to ensure our systems our efficient and well run.
You will be a qualified accountant (ACA/ACCA/CIMA) and have experience of managing a small team across the various finance functions. As part of an organisational wide programme to renew our digital systems, we are planning to start the process of selecting and implementing a new finance system in 2026 and the successful applicant will work with our IT and digital team to deliver the project.
This is an exciting time at CPAS, as we move forward with our new strategy, covering 2025-2030. We are looking for someone who shares our vision and sees a strong Finance function as core to achieving our objectives. CPAS has strong reserves, and we want to ensure our current financial model enables us to invest in new areas of work and expand our influence and reach. You will be a team player and have experience of working at a senior finance level, able to ensure the detailed financial functions serve the complexities of our holiday operation, alongside our other income generating areas of work. You will be a practising Christian who is passionate about how excellent financial management supports the mission of CPAS, committed to upholding the Christian ethos of CPAS and encouraging biblical wisdom and advice.
If this sounds like you, we’d love to hear from you!
Salary range: £53,940—£59,617 per annum (with a possibility to extend for an exceptional candidate).
This is a full-time appointment of 37 hours per week.
This post will be subject to a satisfactory Basic DBS check and completion of a Declaration of Suitability form. You must have evidence of your ongoing right to work in the UK.
Due to the nature of the role there is an Occupational Requirement that the postholder is a committed Christian under Part 1 of Schedule 9 of the Equality Act 2010, an active member of a local church, and in agreement with the CPAS Basis of Faith.
Application deadline: 9am on Monday 29 September.
Interviews are scheduled for Tuesday 7 October at our offices in Coventry.
The client requests no contact from agencies or media sales.
Marketing and Communications Lead
Location: York office, with some WFH availability
Hours: Full time 37 hours per week
Salary: £36,000 – £38,000 dependent on experience
STEM Learning is seeking an experienced and strategic Marketing and Communications Lead to drive awareness and foster engagement within our comprehensive range of support services for schools, colleges, employers, and partners.
This role is pivotal to the successful delivery of a key funded contract, requiring a sharp focus on communication impact, stakeholder engagement, and demonstrating value for money through effective marketing strategy and execution.
You will work across teams to create high-impact campaigns, manage digital platforms, and shape our messaging to diverse audiences through compelling, data-driven communications.
Key Responsibilities:
- Lead the planning and execution of digital and offline marketing, communications, and PR activities.
- Create and deliver integrated campaigns that raise the profile of STEM Learning and its services.
- Manage communications channels, digital platforms and content delivery.
- Evaluate the performance of campaigns and report on return on investment and budget effectiveness.
- Support and guide colleagues and partners in best practice marketing and communications.
- Line-manage and mentor Marketing and Communications Officers.
- Work collaboratively with other Leads and the Senior Lead on strategy and planning.
- Represent the organisation in key stakeholder meetings and ensure adherence to brand, data protection, and quality standards.
About You
Candidates will demonstrate our values: Sustainable – Innovative – Proactive.
You’ll be a forward-thinking and creative marketing and communications professional, with:
- A degree or professional qualification (or equivalent experience).
- Proven experience delivering successful marketing and communication strategies.
- Strong writing and editing skills, able to tailor messaging to different audiences and platforms.
- Experience using digital tools and platforms (e.g. CMS, email marketing, social media).
- Excellent project and stakeholder management skills.
- The ability to lead, motivate and develop team members.
- A passion for education, communications, and making a meaningful impact.
About us
STEM Learning Ltd is a unique, not-for-profit organisation which aims to improve lives through STEM education for every young person in the UK, regardless of their background.
We are proud to be the largest UK resource for supporting STEM teaching and learning through the provision of continuous professional development courses, resources, STEM Ambassador volunteers, online communities, and a wealth of other enhancement and enrichment activities. We do this in partnership with a wide range of organisations and individuals.
Our York office is situated on the beautiful campus of the University of York with easy travel links into and out of the city.
Our benefits
- 30 days holidays plus bank holidays
- Access to an excellent pension scheme
- A comprehensive employee assistance programme
- Access to a voluntary staff benefits scheme including cycle to work loan scheme; health cash back plans; free eye tests; discounted vouchers and much more
- Excellent learning and professional development opportunities to enhance career development for all staff, at all levels, and all stages of their career.
Next Steps
Please provide us with:
- Your up-to-date CV including the contact details of two referees (please note, references will not be approached without your permission)
- A covering letter (no more than the equivalent of 2 sides of A4) explaining your interest in the role and why you think you would be the ideal candidate.
The closing date for applications is Wednesday September 10th at 9am.
STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.
We foster a culture where every employee’s voice is respected and valued.
The client requests no contact from agencies or media sales.
We are thrilled to be helping Spectra to find seek a compassionate, curious, and meticulous Head of Fundraising.
You will ideally have experience managing a small teams to achieve impressive results across Trusts, Foundations and Individual Giving.
This role can be part time up to 4.5 days week c45k, this is a hybrid role with approximately twice a month in the London office.
The Charity
A long standing LGBTQ+ charity dedicated to providing supportive, expert, and non-judgemental peer-led health and wellbeing services.
You will be joining an incredible organisation that prioritises a work culture that is based on collaboration and a willingness to develop working practices and share existing skills!
The Role
We are looking for a creative thinker with entrepreneurial ideas and understand how to manage a breadth of income through multiple digital platforms, applications, and bids.
You will oversee the funding portfolio, steward meaningful relationships with trust and foundation funders, and support the development of individual donors.
You will oversee and develop the fundraising team, including line management of the PT Senior Trusts Fundraiser and the PT Fundraising Executive.
You will source and apply for funds to meet a range of strategic priorities over the next period, including managing, reviewing and renewing some existing grants.
The Candidate
You will have experience in successfully leading small fundraising teams.
You will have experience in developing multichannel individual giving programmes, and ideally writing and submitting compelling high value bids for trusts and foundations.
If you manage with integrity, stand for LGBTQ+ rights, are committed to racial and social justice, and strive for health equity, get in touch!
IMPORTANT NOTE
We are reviewing applications on a rolling basis so please get intouch ASAP to find out more.
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We’re looking for a Science Communications Officer (Fixed term) to join our team
Salary: £35,000
Base: Central Edinburgh/hybrid
Hours: Full time and fixed term for one year. 35 hours a week over core working hours of 10am - 3pm, Monday to Friday, with a one-hour lunch break. The office is open 8am – 7pm daily and our hybrid working policy requires all full-time employees to work at least two days a week in the Edinburgh office.
Benefits: 10% employer pension contribution; private medical insurance; employee assistance programme and counselling service; enhanced maternity/paternity/adoption pay; enhanced sick pay; 31 days’ paid holiday/year plus four paid winter public holidays; 2-weeks fully remote working/year; three paid carer days/year; death in service benefit; cycle to work and travel season ticket schemes.
To support the Team’s work-life balance, we work a nine-day fortnight where the charity is closed every second Friday.
About the role and why we need you
You can make an impact every day using your passion for science and your excellent communication skills. Our Science Communications team have a key role at Worldwide Cancer Research, engaging the wider team and our supporters (known as Curestarters) about the incredible research we fund.
We are looking for a creative, multi-skilled Science Communications Officer to champion our research and our global researchers through compelling storytelling. This involves collaborating across the charity to ensure content is accurate and audience appropriate. You’ll also be interacting with everyone in the organisation to help them understand how cancer behaves and how our research is helping to find new cures.
Our values are curious, united, real, entrepreneurial and spirited, all of which you’ll have the opportunity to demonstrate in your work. You’ll be curious about our research and be innovative in how you present it. Your strong interpersonal skills will help you to work well with other teams, particularly Marketing and Fundraising, to help us provide the best supporter experience and grow our Curestarter community.
We need someone who shares our enthusiasm for discovery cancer research and who has experience of breaking down complex science into easy-to-understand content and fascinating stories. From presenting to colleagues to creating social media posts, you’ll be required to balance different tasks efficiently and to manage your own time effectively.
The client requests no contact from agencies or media sales.
*Please note, internally, this role is titled Feline Behaviour and Training Advisor*
We currently have the opportunity for a new Feline Behaviour & Training Advisor to join our team at Old Windsor. Within this role, you will work with our operational teams in the best practice management of cats, including welfare and temperament assessments. You will also support in the provision of behavioural and welfare training and expert guidance for staff, volunteers, and customers.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees).
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 8th September 2025
Interview date(s): W/C 15th September 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.