Senior social worker jobs

Senior Social Worker

Reports to: Service Manager (Social Work)

Responsible for: Yorkshire and North East personal welfare team

Location: Office based in Pontefract with regular travel

Employment Type: Full-Time

Compensation: £40,787 per annum

Our client is a national charity whose mission is to improve the lives of individuals and communities facing disadvantage due to the impact of the coal mining industry.

They are currently recruiting for a Senior Social Worker to be based in their office in Pontefract to lead the service delivery within the Yorkshire and North East region, managing a team of office based and home-based Social Work Assistants providing advice and support to former Miners and their dependents.

Role Purpose

Responsibility for the professional leadership and management of service delivery within the regional personal welfare team. The role also involves promoting the service locally and developing partnerships with other agencies for the benefit of the client group.

Key Responsibilities:

• Lead and manage the personal welfare team for the Yorkshire and North East region to provide a high quality, professional, outcomes focused service for former Miners and their dependents.
• Ensure the effective management of casework across the team including case allocation and management.
• Manage a small caseload of clients, when necessary, with a variety of needs, by carrying out high quality assessments and providing a range of appropriate interventions in response to assessed needs of the clients e.g. welfare benefits advice, advocacy, emotional support and practical advice.
• Drive service performance and improvement, monitoring efficiency and effectiveness and taking action to address performance or practice issues should they arise.
• Support the team through supervision, appraisal, case reviews and observations.
• Act as safeguarding lead for the region, advising and supporting team members to take appropriate action, ensuring adherence to the organisations safeguarding policy.
• Manage the delivery of a range of interventions predominantly through a home visiting service, including welfare benefits advice, support with mobility, social isolation and financial issues etc.
• Keep updated with relevant legislation and good practice and share such information across the team and wider organisation.
• Develop and maintain good working relationships with other professionals and partner agencies to ensure integrated, holistic and multidisciplinary approach.
• Represent the organisation at events and meetings as required and co-ordinate publicity and marketing of services in the region in co-operation with head office to promote and advertise the service.

Qualifications, Skills and Experience

Essential:

• Degree in social work or equivalent social work qualification and current professional registration.
• Experience of leading / managing a team in a social care setting with the ability to manage and effectively prioritise caseloads, work with integrity and professionalism and work under pressure.
• Experience of community based social care services with experience of delivery with older people and / or disability services.
• Experience of implementing systems and processes and facilitating change.
• Experience of contributing to the development and updating of policies and practice in line with legislative changes and good practice.
• Good working knowledge of welfare benefits system.
• Knowledge and understanding of the values and principles underpinning working with vulnerable adults and their Carers within the community setting.
• Knowledge of relevant legislation and good practice, particularly in relation to older people, mental health and disability.
• A valid driving licence and access to a vehicle.
• Flexibility to travel across a wide geographic area with occasional overnight stays.

Desirable:

• Experience of social work practice teaching and/or practice teacher status or working towards.
• Knowledge and understanding of the issues facing former mineworkers and mining communities.

This role will require a satisfactory DBS check.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.​

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.​

​​

Brief role description 

​​​The Senior Individual Giving Officer plays an integral role within the Fundraising team at the Forces Employment Charity (FEC). As part of the Marketing, Communication and Fundraising Directorate, you will be responsible for the delivery of the core elements of the individual giving programme, developing engaging products and activity across multiple channels to support income generation, identifying new audiences, optimising responses, growing the supporter base and contributing to the lifetime value of supporters.​​

​

Interested? Want to know more about the Charity?​ Check out our website​

​​Eager to know more about the role? ​Have a look at the Job Description attached 

​​What’s in it for you? ​Check out our Benefits.​

​​Have we convinced you to apply? ​If so, submit your CV and Covering Letter by Tuesday 16 December 2025.

​Got questions about the role? Get in touch with the People Team 

​​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. 

​​​If you are an internal applicant, please ensure you have made The People Team aware before applying. ​

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. ​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

Senior Support Worker

Sale, Greater Manchester (M33 5AH)
Full or Part Time opportunities available.

£25,000 - £25,642 per annum (Once 6-month probation is passed)

Additional payments for night shifts (£12 per night - £55 for sleep-in)

• Have you worked in an adult social care or nursing setting?
• Experience of being a team leader or have at least 1 year of care experience?
• Do you want to progress to a Senior Support Worker?

We are the company for you! A charity based in Sale, just south of Manchester City Centre, we have over 70 years’ experience supporting people with learning and physical disabilities.

We pride ourselves on supporting our residents and service users to live their best lives to the fullest. Offering, high quality health and personal care for long-term residents of all ages. We have five 'luxury' style homes in Sale, with modern interiors and state-of-the-art lifting equipment and mobility aids, along with a day service in Altrincham.

Come and join the fun working environment here. You will be offering day to day, person centred care, which includes, activities and day trips planned weekly with residents and service users which includes – swimming, trips to the seaside, museums, sensory walks, and activity breaks across the country.

What you will receive whilst working for us:

• A competitive salary
• Enhanced pay for bank holidays and on call
• Excellent internal and external training offered
• Comprehensive induction and ongoing training
• Mileage paid for travel during work hours
• 28 days holiday per year pro rata inclusive of bank holidays
• Increased holiday entitlement with service
• Pension Scheme
• Cycle to work scheme
• Access to Wage Stream
• Medicash – includes access to 24hr GP, money off shopping and going out, wellbeing aids
• Life Insurance Scheme
• Monthly staff prize draw
   

What we want in return:

• Ideally a minimum of 1 year experience working in care with the ability to lead shifts
• Caring, self-motivated staff members who have passion and want to help people with learning disabilities and complex health care needs
• Have basic IT skills-Microsoft word and email. Ability to read and write and have basic numeracy skills is essential to this role
• Be Prepared to undertake a professional qualification relevant to the role, such as a level 2/3 RQF/NVQ
• Commitment to training and to progress to a shift leader
• Committed, reliable and willing to work as part of a team
• Flexibility- willing to work weekends and bank holidays
• Satisfactory DBS check, 2 references

You will go home at the end of your shift satisfied and feeling like you have made a big difference to the people you support.

If this job is for you, we want to hear from you.

We are currently looking for a Senior Service Manager to oversee safe houses  based in Liverpool, Manchester and Halton areas. This role is a chance to combine your leadership skills, compliance excellence and compassion.

In the role you will:

• Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.
• Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.
• Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.
• Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives.

What we are looking for:

• Proven experience in team management and compliance within a care or support setting.
• Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
• Excellent communication, organisational, and IT skills.
• Experience in modern slavery support is desirable, but not essential as training will be provided.

About Us

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.

We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year.  We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

Closing Date: Monday, 29 December 2025 at 10:00 A.M.

Interview Date: TBC

Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.

This role is a subject to satisfactory Disclosure & Barring Service checks.

The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.

Do you want to make a real difference in children and young people's lives? If so, then we would like you to join our dedicated team of social workers and help empower children to thrive. We believe in quality over quantity, ensuring manageable caseloads so you can truly focus on the people you support. Regular supervision, peer support, and emotional wellbeing resources are all part of how we care for our team. We have an exciting opportunity for someone to join our small friendly team, who are well linked in with the wider Barnardo's organisation across the UK.

Fostering Service, covering Wales. We offer flexible working options, and a strong support network, and ongoing professional development to ensure you feel valued and supported in your career. 

The suitably applicant will be enthusiastic, creative and passionate about supporting children and young people who are cared for by their foster families. You will be able to work therapeutically with people who have experienced trauma and loss in their lives. You will work in a way that acknowledges and validates their experiences and work with hope that their future may be different. You will also have opportunities to design and deliver training to a team of committed foster parents and peers. You will have strong assessment skills in order to complete Form F's and annual reviews.

Ready to take the next step in your social work career? If the answer yes, then we very much look forward to you joining the team.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Are you an experienced Administrator who is passionate about helping young people build safer, more independent futures? Join Handcrafted and play a vital role in ensuring our Ofsted-registered supported accommodation for young people aged 16+ runs to a high, compliant and well-organised standard.

Handcrafted exists to empower people experiencing disadvantage to build stability, community and independence. Our work is shaped by our core values, which underpin everything we do:

• Creativity – everyone can make something to be proud of

• Empathy – we walk through challenges together

• Empowerment – everyone can learn to take back control

• Community – we accept people just as they are

As our Senior Administrator, you’ll join a small, dedicated team supporting the Engage Team 2 service, helping us provide safe homes, strong routines and high-quality support for care-experienced young people.

⭐ What you’ll be doing (key responsibilities)

As Senior Administrator, you will:

• Maintain high-quality administrative systems, ensuring our accommodation remains fully compliant with Ofsted and regulatory requirements.

• Coordinate meetings, reviews and induction processes, ensuring documentation is accurate, timely and inspection-ready.

• Manage confidential resident and property records, housing-related documentation, and compliance files.

• Support quality assurance processes: tracking data, identifying patterns and highlighting areas for improvement.

• Record and monitor staff compliance (DBS, training, supervision) and support consistent service standards.

• Assist with finance administration, including invoices, expenses, rent accounts and service-charge records.

• Help keep the wider team organised by managing task lists, deadlines and essential updates.

(Full Job Description & Person Specification available in the attached recruitment pack.)

#SeniorAdministrator #AdministratorJobs #SupportedAccommodation #Ofsted #CareLeavers #AdminJobs #CharityJobs #NorthEastJobs #Handcrafted

Our members are looking for an enthusiastic indovidual to join our Network Hope Activities team as staff cover for 9 months.

You will work under the direction of the Project Manager and alongside, tutors to deliver activities, support networks, health and wellbeing and training support to beneficiaries and to recruit, train and support a network of volunteers to facilitate the support groups. 

The role will involve collaboration with other local businesses and third sector organisations to deliver the activities. This Project’s aim is to support vulnerable disabled people (including those with learning disabilities, autism and those affected by mental health issues and their families) through consistent provision of health and wellbeing activities, pathways into employment training, sport and social activities, advice, signposting and peer support based both at our Resource Centre in W10 and out in the community.

KEY RESPONSIBILITIES  
 
1. Supporting Tutors, volunteers, senior staff and beneficiaries 
 
Utilising EPM’s resources to lead in locally sourcing beneficiaries and volunteers from the local community. Liaise with the NHS and Social Services, partner providers and schools, colleges, community centres, voluntary organisations and referral agencies. 

· Facilitate and support local support groups, 

· Plan, arrange and run a variety of activities and training programmes. 

· Recruit and support a network of volunteers to co-facilitate support groups and activities 

· Under the direction of The Project Manager conduct home visits to assess the needs of the families and inform them of support available through Network Hope. 

· Arrange the selection and delivery of healthy food and drinks and running the catering and gardening training groups. 

· Work with sports and fitness tutors to ensure all equipment used in sports/fitness sessions are secure and meet health and safety standards. 

· Coordinate and oversee respite and peer group support to the families. 

· Develop, monitor, update and review individual action plans for all beneficiaries. 

· Conduct evaluation reports (including case studies) and work with senior management to collate the information. 

· Assist senior management in leading  advisory group meetings and lead/facilitate local support group meetings. 

          Other duties as required

East End Homes is partnering exclusively with Robertson Bell in their search for a permanent Senior Finance Business Partner.

East End Homes is a leading housing provider dedicated to building sustainable communities through high-quality homes, exceptional services, and operational excellence. Every member of the team shares a common mission: to improve lives through quality housing and outstanding support. Their strategic vision focuses on developing sustainable communities, increasing operational efficiency, and fostering innovation and community engagement.

They are now seeking an experienced Senior Finance Business Partner to take full accountability for delivering strategic financial insights and support across the organisation. This pivotal leadership role will enable the Financial Controller to focus on broader strategic priorities, while ensuring robust financial management, insightful analysis, and effective governance throughout the organisation.

Key responsibilities include:

• Partnering with budget holders across the organisation to develop budgets, forecasts, and reports that inform strategic decision-making.
• Enhancing the quality, accuracy, and timeliness of financial data to create a more forward-looking, insight-driven finance function.
• Lead on the production of end-to-end management accounting.
• Leading ongoing improvements in financial systems, processes, and reporting to drive efficiencies and foster better collaboration.
• Providing financial leadership during key projects, including refining forecasting accuracy and streamlining year-end procedures.
• Acting as a trusted adviser to the senior leadership team, clearly communicating financial risks, opportunities, and insights.

The Ideal Candidate Will Demonstrate:

• Proven experience working directly with budget holders and engaging senior stakeholders.
• Strong expertise in budgeting, forecasting, and financial planning & analysis
• The ability to manage and develop a finance team, with a focus on process improvements.
• Experience in the social housing sector
• Fully qualified accountant (ACA, ACCA, CIMA, or equivalent).
• A collaborative, proactive approach with the resilience to work effectively under pressure.

The role offers a generous 33 days on annual leave, highly competitive pension and a flexible hybrid working model, requiring a minimum of three days per week at the head office located at 3 Resolution Plaza, London E1 6PS.

The closing date for applications is 7th December, but applications will be reviewed on a rolling basis - early submission is highly recommended.

Please submit your CV to Robertson Bell, East End Homes’ exclusive recruitment partner.

We're looking for an organised, confident and resilient Senior Contact Centre Officer to join our Costumer Service Team located at our Head Office in Islington.

£28,500.00 - £29,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
* To receive enquiries in all formats and be the first point of contact to resolve or action/escalate accordingly.
* Support the Customer Contact Centre Service Lead in creating a "first time resolution" team culture when handling enquiries, requests and complaints; linking customers with relevant departments, duty staff and undertaking the necessary administration and monitoring.
* First time resolution of informal complaints and transfer formal complaints relating to reactive repairs in accordance with Look Ahead's policy and procedure to the Senior Complaints and Feedback Officer
* To provide details on Look Ahead's Support function for customers or external agencies to include Support Worker or scheme contact details and referral process.
* Receive and action maintenance requests for owned, managed or leased properties to include responsive repairs, void/empty property repairs, insurance, rechargeable, planned, cyclical and servicing works. Monitoring the progress of works orders to including updating, varying, and completing work orders
* Ensure repairs and voids process are updated on CX housing management system at each stage accurately and efficiently.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Approachable and open behaviour. Works as part of a group or team.
* A strong approach and commitment to providing an excellent customer service.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Demonstrates significant confidence and high levels of self-esteem.
* Is respectful, articulate, and sensitive in style of communication, remaining tactful and diplomatic when dealing with difficult situations, able to maintain confidentiality.

What you'll bring:

Essential:
* Supervisory experience including inducting and training other team members.
* Ability to manage and support others with complex cases and enquiries.
* Natural problem solver and self-motivated.
* Understanding of resource management including forward planning, business continuity and rota management

Desirable:
* Knowledge of the housing / repairs and maintenance sector

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds

Pleasee full job decription on our Website

Based at our Head Office in Leatherhead, Surrey, KT22 0BX

Status:       Permanent

Salary:       Band 6, £38,164 - £46,104, per annum, dependent on experience, plus 5% Outer London Fringe Allowance

Hours:       Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home. 

________________________________________________________________________________

About Us:

Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.

About the role:

The Creative Content Manager works with senior colleagues including Directors and the CEO across the organisation to manage the development and delivery of engaging content to raise awareness about the work of Combat Stress and the impact of our treatment on the lives of veterans for external and internal audiences.

This post holder will write and shape content for all formats, contributing ideas on innovative ways of presenting the charity’s key messages across all communications channels. The Creative Content Manager will ensure a clear tone of voice and house style is used across all content channels.
The Creative Content Manager works closely with other members of the Communications Team to ensure an integrated approach and consistent messaging to communications activity including online and offline, internally and externally.

The post holder deputises for the Senior Head of Communications when required, attending meeting on their behalf and acting as the departments representative as required.

This role is subject to a DBS check.

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

Benefits:

•          27 days annual leave, with an increase to 30 days annual leave upon 5 years of continuous service, plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays. 

•       Competitive stakeholder pension scheme - contributions matched up to 11% of salary

•       Discount shopping vouchers

•       Access to the Employee Assistance Programme

•          Flexible working

•          Access to Blue Light Card scheme

•          Death in Service Scheme

As a Support Worker at Ace of Clubs drop-in day centre supporting people who are homeless and facing adversity, you will play a key role in supporting individuals who may be navigating chaotic lifestyles, trauma, and multiple disadvantages. You will provide practical and emotional support, help people access essential services, and work to empower them to move towards independence.

Your role will involve working directly with service users, managing case records, liaising with partner agencies, and contributing to the smooth running of our busy centre. Ultimately, you will support people to overcome barriers, develop essential skills, and build confidence in navigating life challenges and providing advocacy where needed.  In particular, you will be on duty as Support Worker during our busy, daily lunchtime service - responding to the needs of a variety of guests – on a busy day we can reach 150 – 200 guests visiting our service.

In addition, Ace of Clubs works with a wide range of volunteers and partners on a daily basis including food partners, health partners, corporate, individual and client volunteers.  Your role will also be required to support the team in the smooth functioning of these areas, for example liaising with partners on site, showing around volunteers or feeding back any issues during lunch service.

You will also be required to support the Centre Manager with the operations and building’s co-ordination, including carrying out weekly health and safety checks as required, i.e. fire alarm checks, legionella checks etc., meeting onsite contractors, counting and logging cash takings, responding and filtering the central email account and making food and supplies orders. You will be provided with comprehensive training in these areas.

BACKGROUND

Ashiana is a ‘by and for’ women led BME VAWG service with 30 years’ experience in delivering a holistic range of specialist services to South Asian, Turkish and Middle Eastern women affected by Violence Against Women & Girls (VAWG).

OUR SERVICES

Ashiana runs three refuges with a total of 29 bedspaces; specifically for women aged 16-35 fleeing forced marriage. This multi award winning project is the only service of its kind in the UK and is highly innovative in terms of addressing an area of significant need not met in other refuge provision. Within these refuges we designate a number of bedspaces for women with no recourse to public funds. We offer an advice and support service to women and girls who are experiencing VAWG, enabling them to make informed decisions and exit violent relationships. We provide a legal service supporting women with no recourse to public funds to help resolve their immigration status.

Counselling is offered for women and girls affected by VAWG. The counselling service works from an integrative stance, with the focus of providing a holistic service whereby we also work alongside other services and provide specialist domestic violence group work. The emphasis of therapeutic work with our clients is from a trauma informed model.

We also deliver an education programme for young people in secondary schools in East London aimed at preventing domestic violence and enabling young people experiencing domestic violence to access appropriate services. The prevention service includes delivering a whole school approach in schools to young people as well as group work to women and girls across North East London boroughs as well as community engagement activities and delivery. We deliver a range of awareness raising workshops for young people in the community and training on domestic violence for professionals in the voluntary and statutory sector.

PRIMARY TASK:

The post is instrumental in overseeing the delivery of a comprehensive package of services and care for women in our refuges. To provide a safe environment and a service that is appropriate to the needs of young BME women particularly those from South Asian, Turkish and Middle Eastern communities and to support ex-clients following resettlement.

The post holder will have a caseload of clients and be responsible for providing advice, advocacy, casework and support to women and girls, advocating on behalf of these women and making others aware of their particular needs. The post-holder is required to demonstrate sensitivity and an awareness of the culture and needs of minoritised communities in all aspects of their duties and responsibilities.

Please see the attached the full job description

Young People Support Worker (Warrington)

We are seeking someone passionate about supporting young people to build confidence, stability and independence.

Position: Young People Support Worker

Salary: £24,136 per year plus pension and benefits

Location: Warrington

Hours: 37.5 per week on a rota including evenings and weekends

Contract: Permanent

Closing date: Sunday 14th December 2025

About the role

As Young People Support Worker you will work under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. You will participate in our programme of meaningful activity by running group sessions and activities within the accommodation to support young people’s individual development and social engagement.

In accommodation based services you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.

You will work a rolling rota of daytimes, evenings and weekends (some shifts will be lone working) including bank holidays to ensure that young people have full staff support during their most difficult times.

Key responsibilities include:

· Completing risk and needs assessments and creating SMART support plans

· Providing one to one and group support within the accommodation

· Encouraging participation in education, training, employment and volunteering

· Supporting young people to settle in and maintain their accommodation

· Maintaining accurate case records and handling petty cash and rent collection

· Ensuring the accommodation environment is safe, welcoming and well maintained

· Working a rota including evenings, weekends and some lone working

· Working collaboratively with colleagues, volunteers and local partner agencies

About you

You will bring a calm, patient and supportive approach, with the ability to build trust and encourage young people to reach their goals. Experience working with young people, or those who have faced homelessness, mental health difficulties, substance misuse or time in care, will be important.

We are looking for:

· Experience of working with young people or those who have experienced homelessness

· An understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse or the care system

· A knowledge and understanding of Risk Assessments and Support Planning

· Good literacy, numeracy and IT skills

· High level understanding of professional boundaries and ability to maintain these

· Effective collaborative working

· Ability to effectively reflect on own practices for ongoing learning and development

· Respect for the values and ethos of Depaul and its founding partners

About the organisation

The organisation provides vital services that support young people and adults at risk of homelessness. Their work focuses on prevention, resilience building and helping people access opportunities in education, employment, training and the community. Services operate across England, delivering high quality support shaped by strong values and a belief in the potential of every person.

Other roles you may have experience of could include; Support Worker, Housing Support Worker, Youth Support Worker, Young Persons Support Worker, Outreach Worker, Key Worker, Project Worker, #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Role and Responsibilities

Housing and Service Delivery

• Provide strong and effective support to residents in Acorn House that focuses on their strengths and goals, and is delivered in a personalised way and within a framework of active engagement and co-production

• Developing and reviewing support plans that reflect the interests and aspirations of residents

• Induct new residents in line with the service’s policies and procedures and support them to continue in their journey towards recovery from addiction

• Carry out assessments of those referred to Acorn House, and induct new residents

• Ensure the fundamental needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance around benefits, and alcohol and drug testing (to help maintain an abstinent environment)

• Deal with the immediate support needs of residents as appropriate, providing crisis intervention where necessary

• Support residents in addressing physical and mental health issues, including liaison with primary and secondary health teams

• Ensure residents are supported through court or welfare rulings (if necessary)

• Ensure effective and compliant administration of resident data using a bespoke Salesforce- based platform (In-Form)

• Ensure Housing Benefit and Services Charges are collected and managed effectively 

• Be flexible and responsive to the changing needs of the service, ensuring high quality support is provided

• Ensure each resident’s support plan is written, monitored and reviewed as appropriate to reflect their changing needs and development

• Ensure residents progress and engage with other SCT programmes (when required)

• Ensure conditions and requirements relating to any contracts or management agreements are applied throughout SCT’s services

• Work effectively as part of a team, attending team/ staff meetings and making a positive contribution to the development of the team and wider SCT services

• Effectively control and manage financial records appropriate to the duties of the post (petty cash/rent) 

• Participate in a feedback culture for continuous improvement

• Promote social inclusion, supporting residents to access all benefits available to them

• Support residents with physical and mental health issues, including liaison primary and secondary health care services as required

• Ensure all repairs and maintenance needs are raised

Monitoring and Evaluation

• Maintain accurate records of residents on In-Form

Operational Support

• Comply with Health and Safety, including but not limited to any fire maintenance, risk assessments and complete room checks and raise any risks to the Supported Housing Manager

• Ensure equipment of all applicable facilities is in good working order

• To provide an on-call/out-of-hours service when required

• Carry out other duties as may reasonably be required 

Special Conditions

• This post requires the holder to work varying shifts between 08.00 am and 8.00 pm and participation in the call rota system (for which an additional allowance is paid)

• The post-holder is required to work weekends as part of a rota and Bank Holidays when required

• On occasions you may be requested to change your rota to ensure the requirements of the service are covered

• In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Supported Housing Manager