Senior special events manager jobs in Birmingham
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In this exciting and varied role, within our growing Engagement Directorate you will be part of the core team responsible for delivering the charities special events portfolio to maximise support and increase income.
In undertaking this work, you will always need to be one step ahead with excellent customer service skills. You will be organised and have proven project management skills, confident in solving problems, ability to deliver on KPI’s and take a creative and collaborative approach to deliver outstanding events.
Key Responsibilities
Event Planning & Development
- Support the management and delivery of a programme of special events across the UK.
- Collaboratively research and identify new event opportunities.
- Support the development and delivery of opportunities for corporate engagement and sponsorship.
- Identify opportunities to cross‑sell other projects and income‑generation initiatives at events where appropriate.
Financial Management & Performance
- Assist with producing information required for budgets and event plans.
- Support the achievement of financial and non‑financial targets.
- Develop a network of leads able to provide gifts in kind to help reduce event expenditure.
Event Delivery & On-the-Day Support
- Attend events and support the Senior Events Fundraiser with on‑the‑day coordination and delivery.
Stakeholder, Supporter & Volunteer Engagement
- Build strong, collaborative relationships with internal teams and contribute to the development of the supporter stewardship journey.
- Cultivate, steward and recruit new and existing supporters and volunteers to participate in a range of events.
- Arrange and deliver tours of Ronald McDonald Houses for existing and prospective donors.
Marketing, Communications & Representation
- Work closely with the Marketing and Communications team to produce appropriate fundraising materials and maximise public relations opportunities.
- Represent Ronald McDonald House Charities UK at fundraising meetings and presentations as required.
Data Management, Reporting & Insights
- Manage and record event communications and information, including income and expenditure.
- Contribute to reports, data analysis and trend monitoring using database reporting.
- Identify issues, suggest solutions and support continuous improvement of events activity.
Skills & Experience
- Experience working with a wide range of internal and external stakeholders, building strong and effective relationships
- Strong customer service, communication and presentation skills
- Well organised, with strong planning skills and attention to detail
- Able to manage multiple projects and meet deadlines in a fast‑paced environment
- Experience supporting or working within a fundraising team (desirable)
- Confident developing and managing sensitive or complex relationships
- Proactive and creative approach to fundraising and problem‑solving
- Skilled in networking, negotiation and decision‑making
- Good numeracy skills, with the ability to analyse and report on financial performance
- Experience assessing and managing financial, marketing and reputational risk (desirable)
- Competent in MS Office and the use of databases to manage information
- Full driving licence (desirable)
Registered Charity 
101 - 500
The client requests no contact from agencies or media sales.
Thank you!
We are seeking a dynamic Head of Housing Support to lead our national Housing Support Services, ensuring clients receive exceptional, trauma‑informed care in safe, compliant and high‑quality homes. This is a pivotal role that influences service delivery, operational performance, and the long‑term vision for Life’s housing provision.
As Head of Housing Support, you will:
Lead & Inspire
- Provide strategic leadership for Housing Support Services across the UK.
- Manage and motivate Support Services Managers and Tenancy Sustainment Officers to deliver outstanding client‑focused support.
- Embed a culture of collaboration, high performance and trauma‑informed practice.
Drive Operational Excellence
- Oversee the implementation of the Housing Strategy, ensuring the safety, compliance and quality of all homes.
- Work closely with the Estates Team to maintain high housing standards and meet regulatory obligations.
- Oversee tenancy management, rent setting, arrears management and income recovery.
Shape the Future
- Influence policy, develop best‑practice procedures and contribute to organisational strategy.
- Build strong partnerships with local authorities, housing developers and external stakeholders.
- Represent Life at networking events and act as an ambassador for the charity.
Lead with Purpose
- Champion safeguarding, ensuring training, oversight and adherence to all safeguarding policies.
- Produce reports and KPIs for the Board, Senior Leadership Team and Operational Leadership Team.
- Support the financial sustainability of the Housing department, including budget management and cost‑saving initiatives.
About You
We’re looking for someone who is:
- A values‑driven leader committed to Life’s mission and vision.
- Experienced at senior management level within supported housing (multi‑million‑pound scale desirable).
- Skilled at leading high‑performing teams and developing individuals.
- A confident communicator with excellent relationship‑building and presentation skills.
- Knowledgeable in tenancy support, housing compliance, safeguarding and quality service delivery.
- Highly organised, strategic, creative and able to work under pressure.
- Passionate about trauma‑informed practice and delivering outstanding client outcomes.
Relevant housing or management qualifications (such as CIH Level 4) are desirable but not essential with strong experience.
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Please note, driving licence and own vehicle are required.
Salary: £45,655 per annum
Hours: 35 hours per week, 5 days per week
Location: Home Based with Extensive Travel across Midlands and South East
Benefits
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.