Senior support services coordinator jobs

This is an exciting opportunity to play a key coordinating role within Carers Support West Sussex, supporting services that focus on specific caring roles, being mental health, dementia, learning disability, neurodiversity, and drug and alcohol.

Working closely with senior managers, you will bring leadership, structure and oversight to a varied and fast-paced role—coordinating multiple workstreams, supporting a team of Specialist Leads, and ensuring services are consistently high quality, well organised and responsive to what carers need.

A key part of the role is overseeing the delivery of grant-funded projects, ensuring they are effectively planned, coordinated and delivered to a high standard.

You will thrive in this role if you are an experienced manager who enjoys keeping things organised, managing competing priorities and helping others to deliver high-quality work. Your ability to communicate clearly and work collaboratively will ensure that insight from carers and partners translates into meaningful, accessible support.

This is an exciting hybrid role with a mix of working from home and attendance at countywide events and partnerships, offering the opportunity to be part of a supportive, purpose-driven organisation committed to improving outcomes for unpaid carers.

Key Responsibilities

• Coordinate and support a team of Specialist Leads to deliver high-quality carer services
• Oversee delivery across key areas (mental health, dementia, learning disability & neurodiversity, drug & alcohol)
• Lead coordination of grant-funded activities, ensuring delivery is on track and well organised
• Work with partner organisations (e.g. health, social care and VCSE) to progress joint activity and ensure actions are followed through.
• Support reporting and monitoring to demonstrate impact

About You

• Experienced manager, confident leading and supporting others
• Highly organised, able to manage multiple priorities and workstreams
• Strong communicator with a collaborative approach
• Proactive and solution-focused
• Committed to improving outcomes for unpaid carers

Please refer to the Job Description in the Recruitment Pack to see the full list of responsibilities and person specification
 
Appointments are subject to an appropriate Disclosure and Barring Service.

IPS – Employment support

For people who need mental health support, getting back into work is a vital step on their recovery journey. The evidence backs this up, but although 90% of people with severe mental illness want to work, only 8% of them are in paid employment.

If you would like to join our team and champion our mission and help people who need employment support to get back into work. You will be supporting clients who are under the care of Secondary Mental Health services to gain and retain paid employment and will be based within a clinical team.

This is an incredibly rewarding role.  You'll have the opportunity to transform the lives of clients, to give them hope, direction and support with their recovery journey alongside other key professionals. This is also a challenging role, so you’ll need to be empathetic, adaptable and dedicated to finding clients a role that’s right for them.

As an Employment Specialist, you’ll build a good rapport with your clients, gaining a real understanding of their key skills, their aspirations and their career goals and finding them opportunities to match. You'll also spend time building productive relationships with employers in order to identify and negotiate job opportunities in the hidden labour market.

Successful applicants for this post will receive training in the IPS approach, giving you the tools, you need to provide expert support and advice to clients, staff within your clinical team (e.g. Psychiatrist, Social Workers or Mental Health Nurse), while also building positive relationships with employers, opening doors and changing perceptions around mental health.

We welcome applications from people with personal experience of using mental health services.

Job Summary

To provide support into employment for people with mental health problems including:

· Managing a caseload of clients who wish to return to paid work, enabling them to find or retain employment by liaising with work and training providers, accessing benefits advice and by personally providing on-going support to clients in job search and after gaining employment, in accordance with evidence based supported employment practice such as the Individual Placement and Support (IPS) model of supported employment.

· Link with local employers and voluntary bodies in order to secure employment opportunities within the community

· Pro-actively support and motivate clients in obtaining employment opportunities

· Provide on-going support according to both the employee’s and employer’s needs to enable clients to both gain and retain employment.

Key responsibilities

 · To work in partnership with individuals to support them in finding paid employment, or taking steps towards this.

· To develop strong links with other agencies such as voluntary, statutory and businesses in the development of work opportunities for clients.

· To support Community Mental Health Team colleagues with information about work and training opportunities.

· To report on outcome measures for the service.

· To provide monitoring/audit information to the Senior IPS Employment Specialist responsible for Employment Services.

Main duties

 · Manage a caseload of people who have experienced mental health problems who wish to work.

· Prepare individuals for employment by assessing each person’s individual vocational needs which might typically include identifying strengths, help with benefits, support networks, travel to work plans, etc.

· Co create employment action plans with the individual, and provide this to the care co-ordinator and other professionals where appropriate.

· Assist individuals in job search and prepare them to apply for employment/education, liaising with colleagues as required e.g. Disability Employment Advisors, Jobcentre Plus, DWP contract providers and local colleges.

· Contact and meet with employers to identify job opportunities for individual clients.

· Have a proactive approach in developing jobs tailored to suit individual clients’ needs by contacting local employers, discussing mutual requirements and negotiating opportunities.

· Accompany job seekers to interviews if required.

· Provide education and support to employers, as agreed with the individual and provide job retention interventions to people at risk of losing their employment, negotiating adjustments to the job role with employers to enable the person to retain their employment.

· Support clients in the workplace by supporting them to learn the job role if necessary, and/or negotiating with employers to adapt the role at the start of employment or if difficulties arise in the workplace.

· Identify any barriers for return to work and develop appropriate strategies to overcome those barriers for clients who wish to gain or retain open employment maintaining a positive attitude to addressing challenges.

· Contribute to the opportunities for an individual’s increased social inclusion by developing partnership working with voluntary sector agencies, and linking with primary care employment and job retention initiatives.

· Promote the Mindful Employer initiative and best practice in mental health and employment within the mental health services and in other organisations in the local area.

· Maintain and develop close links with referrers, care co-ordinators and Community

· Regularly attend Team meetings.

· Complete data monitoring sheets and keep accurate caseload records.

· Maintain high standards of personal development and undertake further training as may be required.

· Undertake regular supervision and annual appraisal.

· Undertake other duties as may reasonably be required by the organisation

 

Person specification

 

Qualifications and experience

Essential

· Educated to degree level or equivalent experience

· Experience/understanding of working with people with mental health support needs, or a similar client group within health, social services or the voluntary sector

· Experience of working with someone on a one-to-one basis

· Experience of managing multiple tasks at any one time

Desirable

· Trained in IPS approach

· Experience of supporting people to obtain or keep work

· Experience of working within health, social services or voluntary sector with people who have experienced mental health problems.

· Experience of working assertively to influence decision makers

· Own personal lived experience of recovery from mental health difficulties

· Previous experience of delivering a service using the IPS model is a bonus

· Proven experience of meeting and exceeding outcomes and targets

Skills and knowledge

Essential

· An understanding of the employment needs, and challenges faced by people who experience mental health difficulties

· Developing a knowledge of a broad range of occupations and jobs

· Able to use IT systems, databases and tools such as MS Word, PowerPoint and Excel

· Strong motivational, communication and listening skills

· Outstanding interpersonal skills and ability to build rapport with a range of people

· Good organisational ability

· Natural ability to build close, trusting and productive relationships with people

· Team orientated and able to work collaboratively within a mixed-disciplinary team

· Ability to work independently and use initiative to develop and promote a service

Desirable

· Knowledge of DWP and disability/employment related benefits

· Knowledge of good practice in employment legislation protecting Disability and Equality

About KLS’ Future Foundations education team 

Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school. 

Key Objectives for this Role 

Working closely with the Lead Youth Worker and Youth Worker you will help create safe, engaging and inclusive opportunities for children and young people to learn, build confidence and develop positive relationships. 

Homework Clubs 

• Support the running and planning of two weekly homework clubs for children age 5 - 14.

• Contribute to the development of engaging session plans and learning activities. 

• Research and source resources and materials to support activities and learning.

• Support to plan and run engaging and fun activities/ongoing projects for children attending the clubs.

• Use participatory approaches to ensure young people help shape activities and programme development.

• Encourage children and young people to take ownership of activities and contribute to decision-making within the clubs Implement our behaviour management policy and work from a trauma informed perspective. 

• Support the registration and onboarding of new participants, ensuring records and consent information are accurate and up to date Liaise with families/carers when necessary. 

• Maintain accurate records, registers, case studies, feedback, photographs and other monitoring information in line with organisational requirements and funding obligations.

• Maintain excellent safeguarding practices. 

• Support the wider Future Foundations team to identify support needs and make referrals to appropriate external services and partner organisations.

• Provide cover for youth, mentoring and homework club sessions when required.

Trips and activities  

• Support the planning and delivery of an annual programme of educational, recreational and enrichment activities, including trips during school holidays.

• Ensure that this is done in collaboration with children, young people, their families and other KLS projects. 

• Assist with the summer programme development, organisation and delivery.

Teamwork and reporting 

• Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team. 

• Work with Community Learning Coordinator to refer and encourage parent participation in workshops and other activities at KLS. 

• Contribute information, case studies and impact data for reports to funders, trustees and other stakeholders.

• Communicate well with other teams within KLS to provide a high-quality service to our members 

Other Duties  

• Participate in regular supervision, team meetings and annual appraisals; help to identify your own job related development and training needs. 

• Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity and respect. 

• Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.

• Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.   

Person Specification

The following skills and experience are required for this post:

Essential

• Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery
• Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities) 
• Excellent communicating skills (oral and written) with refugee young people, their families, staff and partner organisations
• Ability to motivate, support and encourage young people 
• Ability to work as part of small team, whilst also working independently
• Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards
• Experience and sensitivity working with young people who are affected by mental health issues and past trauma.Empathetic, non-judgemental and able to form supportive but boundaried relationships with young people 
• Knowledge of up-to-date best practice as regards safeguarding the welfare of children
• Excellent IT skills including MS Office suite and ability to use Internet, email and social media 
• Committed to KLS’s mission, vision and values 
• Passionate about social justice, education and championing the value of families from refugee communities

Desirable

• Track record of managing volunteers
• A recognised teaching and/or youth work qualification 
• Experience of monitoring and evaluating projects effectively and ensuring that they are consistently meeting needs and being able to demonstrate value to funders

The General Assembly of Unitarian and Free Christian Churches (GA) is the central charity that supports its member congregations, ministers and societies in England, Scotland and Wales. Its purpose is to promote free and inquiring religion, through inclusive, free-thinking communities that draw on wisdom from all sources, without doctrine or dogma. Our congregations are autonomous and locally led; the GA is not a hierarchical leadership body, but one that supports and leads alongside our members. 

As Britain’s religious culture and context has changed, so have Unitarian communities, and the GA is in a process of adapting to best meet these changing needs. 

The purpose of this role 

This is a new role, being the operational engine to strengthen the organisation at a time of change. Shifts in the wider Unitarian movement with patterns of innovation, rebuilding, and growth alongside congregational vulnerabilities and closures mean that the GA’s operational function must adapt. 

This role would suit someone who is excited to manage governance, systems, and data as strategic enablers in a values-driven organisation, who can drive change while delivering operational excellence. 

This is a role with real scope to shape how an organisation that is approaching its centenary works in the years ahead - including how good data, digital systems, and emerging tools can support a small team to make best use of its resources and build capacity for relational work. 

The Operations Director will work closely with the Chief Officer, and will be a collaborative and proactive enabler to lead a transition to a future-fit organisation that can better serve its members and have a greater impact. 

You don't need to be Unitarian or a person of faith to apply. We welcome candidates from all backgrounds and beliefs who are drawn to work within a values-led organisation. 

What you’ll be doing 

• Strategy & organisational development — Partner closely with the Chief Officer to shape strategy, translate priorities into action, and build the systems that make us resilient.

• Governance, legal & compliance — Serve as Company Secretary, stewarding our transition to CIO and ensuring we meet our legal and regulatory obligations with confidence.

• Financial oversight — Ensure financial management arrangements (including outsourced providers) deliver accurate, timely information and sound controls; work with the Honorary Treasurer and external accountants on budgeting, fund oversight and audit support, escalating risks and holding providers to account. 

• Systems, data & digital — Lead our information infrastructure, oversee our CRM migration, and champion a culture of good data practice — including thoughtful use of AI where beneficial.

• People & HR — Line manage two team members and keep our HR and supplier relationships running smoothly, with care and clarity.

• Unitarian relationships — Nurture collaborative relationships with key Unitarian bodies from an operational perspective, including governance support for affiliated organisations.

• Events & communications — Take operational ownership of the Annual Meeting and ensure the infrastructure behind our communications is solid and reliable. 

See the attached job description for more details. 

What core skills and experience you’ll have 

Essential: 

• Senior operations leadership experience in a purpose-led or membership organisation, with a track record of building capacity through periods of organisational change. 

• Experience leading complex organisational change and systems transformation, including the people dimensions of change. 

• Experience managing contracted delivery of services by third parties 

• Financial literacy sufficient to own management accounts, lead a budgeting process, and act as a critical friend to trustees on financial governance.

• Must be comfortable interrogating financial information and holding external providers to account; accountancy qualification not required 

• Experience of leading the implementation or significant improvement of CRM, financial management, or other organisational systems — including managing migration risk 

• Experience of people management, and good HR / employment practice 

• Substantial experience of charity governance and compliance 

• Solid working knowledge of UK charity law and Charity Commission requirements, including the ability to advise senior colleagues and trustees with confidence 

Desirable: 

• Experience of property or building management, including leases, tenancy relationships, and facilities oversight 

• Experience of a CIO conversion or similar legal restructuring of a charity 

• Familiarity with Salesforce or similar CRM platforms 

• Experience of working in a faith, membership, or congregational context 

• Company secretarial experience 

Please note: We've listed essentials and desirables in good faith, but we know no one is the finished article. If you bring the right values, approach, and most of the experience, we would love to hear from you. 

About the role 

• JOB TITLE: Operations Director 

• LOCATION: Central London (Essex Hall, WC2) and home-based hybrid. Minimum 2 days per week in the office. 

• WORKING HOURS: Full-time 35 hours a week. Part-time applications (min. 4 days a week) considered. 

• SALARY: £55,000 per annum 

• START DATE: ASAP 

Our benefits package includes 

• 30 days holiday, plus English bank holidays 

• Workplace pension scheme (7% Employer contribution) 

• Staff support budget for personal development and wellbeing 

• Membership of financial wellbeing programme (Maji) 

Apply for the position of Operations Director 

Please submit a cover letter and CV via the link below to make an application. 

In your cover letter, we would like to understand what it is that has drawn you to this role, what it is about the General Assembly’s work that resonates with you and what experience you have of implementing organisational change. 

Please note: Applicants must have the right to work in the UK. We are unable to sponsor visa applications. 

The deadline for applications is Wednesday 15th July 2026, 23:59 BST. 

Our initial first stage interviews will take place on Wednesday 22nd July 2026. These interviews will be in person at our Head Office, Essex Hall, in Central London and we will reimburse travel expenses (standard class public transport). 

Shortlisted candidates will then be invited to a final video interview taking place week commencing 27th July 2026. 

Please keep these dates free and be aware that there will be a short notice period before each interview.

The interview process will include a prepared task, and you'll be given plenty of time in advance to work on it - we want to see your thinking, not test you under pressure. 

If you need any reasonable adjustments to support you through the interview process, please just let us know - we're happy to help. 

We are looking for an experienced and inspiring Garden and Volunteer Wellbeing Coordinator with an interest in garden and wellbeing activities to come and be part of an exciting community garden project. You will have experience of supporting staff and volunteers and be able to assist with the project management of the ongoing development of the gardens.

Location: Frimley and Woking
Salary: £24,980 pro rata (£14,988 actual)
Hours: 21 hours per week (ideally Tuesday to Thursday)
Contract type: Permanent

About the organisation:

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.

Key responsibilities:

• Project manage the enclosed garden space at Frimley Lodge Park and The Arch in Woking.
• Develop and facilitate a programme of activities within the Catalyst Community Wellbeing Garden that will help improve wellbeing for people in the community, including:
  • Seasonal workshops
  • Gardening with the CEO
  • Staff and partner wellbeing touchpoints
  • Groups for clients struggling with their mental wellbeing
• Recruit, develop and manage garden volunteers
• Work with other partners to promote volunteering and creating a space for wellbeing activities
• Use excellent interpersonal skills to motivate and inspire participants to get the most out of the opportunities that the garden presents
• Develop and implement growing plans and vision for the garden with input from colleagues and volunteers
• Ensure operations are well-organised, safely managed and delivered
• Implement and manage a booking system for volunteer and staff rotas
• Be prepared for physically demanding aspects i.e. digging, lifting and bending
• Ensure the garden is adequately planted during all seasons, and that a programme of activity is in place
• Lead the development of the land and facilities with input from colleagues and volunteers
• Prioritise and time-manage short and long-term growing projects and developments
• Maintain a productive year-round vegetable and herb garden
• Work with colleagues and staff to organise and facilitate seasonal events in the garden
• Develop opportunities for food sharing
• Facilitate the smooth running of activities in the gardens ensuring they are productive, attractive, and pleasant spaces for people to socialise and gather
• Be available to support other Community Connections groups and activities

About you

Essential:

• Experience of working / learning in a horticulture environment
• Experience of working in mental health
• Proven horticulture and gardening knowledge
• Excellent organisational skills
• Excellent planning and development skills
• Ability to organise and manage your own workload
• Good financial awareness when budgeting and planning
• Great communications and interpersonal skills
• Excellent attention to detail
• Excellent interpersonal skills and the ability to work through busy and challenging priorities
• Ability to work under pressure, with full workloads and to tight deadlines
• Ability to think and work strategically
• Ability use initiative, confidence in making decisions and ability to work collaboratively
• Have authentic attributes of Kindness, Commitment and Integrity
• Ability to work as a team and support other team members
• Ability to maintain Equal Opportunity standards at all times
• Flexible and can-do attitude
• Ability to travel to and from both gardens

Desirable:

• Educated to A level or equivalent in relevant disciplines e.g. English, Media
• Experience of supporting volunteers
• Experience of developing creative wellbeing activities

Benefits

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources

Safeguarding & Checks

• This role is subject to an enhanced DBS check.
• A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
• All applicants must have a valid right to work in the UK.

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.

We welcome requests for reasonable adjustments at any stage of the process.

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

Project Coordinator (Wales)

About us

Children North-east is a long-established charity dedicated to helping babies, children, young people and their families thrive. Since 1891, we’ve delivered vital services that tackle inequality and remove barriers to opportunity.

Our innovative Poverty Proofing® work supports schools and organisations to identify and address the hidden costs of the school day, ensuring every child can participate fully in education regardless of their financial circumstances

We are now delivering a major programme across Wales, in partnership with Welsh Government and Resolve Poverty, to reduce the cost of the school day and tackle the impact of poverty on learners.

About the role

We are looking for a Project Coordinator to support the delivery of a national programme across Wales. This role will focus on reducing financial barriers in education, amplifying the voices of learners, and supporting schools and partners to embed inclusive, poverty-aware practices.

You’ll work collaboratively with colleagues, stakeholders and communities to deliver meaningful change, helping ensure all children can thrive regardless of their circumstances.

Key responsibilities

• Lead the development of a bilingual national learners’ network to capture and amplify lived experiences
• Deliver training and engagement with children, young people and families
• Support the development of a national educators’ network to reduce school costs and tackle stigma
• Work closely with partners including schools, local authorities and Welsh Government
• Support policy engagement by sharing insights and delivery learnings
• Implement monitoring and evaluation, including data collection and reporting
• Build and maintain strong stakeholder relationships
• Promote the project through events, networks and communications

Person specification

Essential

• Ability to communicate effectively in Welsh and English
• Experience delivering projects involving children, young people and families
• Understanding of participation, consultation and research approaches
• Knowledge of poverty and its impact on education
• Understanding of the Welsh education system and safeguarding
• Strong organisational, communication and data analysis/reporting skills
• Ability to work independently and manage multiple priorities

Desirable

• Degree-level or relevant professional qualification
• Experience managing or delivering multiple projects

Cydgysylltydd Prosiect (Cymru)

Amdanom ni

Mae Children Northeast yn elusen sydd wedi bod yn helpu babanod, plant, pobl ifanc a’u teuluoedd i ffynnu ers 1891. Rydym yn darparu gwasanaethau hanfodol sy’n mynd i’r afael ag anghydraddoldeb ac yn dileu rhwystrau i gyfleoedd

Mae ein gwaith Poverty Proofing® yn helpu ysgolion a sefydliadau i nodi a mynd i’r afael â chostau cudd y diwrnod ysgol, gan sicrhau bod pob plentyn yn gallu cymryd rhan lawn mewn addysg.

Rydym yn cyflwyno rhaglen genedlaethol yng Nghymru, mewn partneriaeth â Llywodraeth Cymru a Resolve Poverty, i leihau cost y diwrnod ysgol a mynd i’r afael ag effaith tlodi ar ddysgwyr.

Am y rôl

Rydym yn chwilio am Gydgysylltydd Prosiect i gefnogi’r gwaith o gyflwyno rhaglen genedlaethol ledled Cymru. Bydd y rôl hon yn canolbwyntio ar leihau rhwystrau ariannol mewn addysg, cryfhau llais dysgwyr, a chefnogi ysgolion a phartneriaid i weithredu arferion cynhwysol.

Byddwch yn gweithio gyda chydweithwyr, rhanddeiliaid a chymunedau i sicrhau newid cadarnhaol i blant a phobl ifanc ledled Cymru.

Prif gyfrifoldebau

• Arwain datblygiad rhwydwaith dysgwyr cenedlaethol dwyieithog
• Darparu hyfforddiant ac ymgysylltu gyda phlant, pobl ifanc a theuluoedd
• Cefnogi datblygiad rhwydwaith addysgwyr cenedlaethol
• Gweithio gyda phartneriaid gan gynnwys ysgolion, awdurdodau lleol a Llywodraeth Cymru
• Cyfrannu at ddatblygu polisi drwy rannu mewnwelediadau
• Gweithredu monitro a gwerthuso, gan gynnwys casglu data ac adrodd
• Datblygu a chynnal perthnasoedd rhanddeiliaid
• Hyrwyddo’r prosiect drwy ddigwyddiadau a rhwydweithiau

Manyleb y person

Hanfodol

• Y gallu i gyfathrebu’n effeithiol yn Gymraeg ac yn Saesneg
• Profiad o gyflawni prosiectau gyda phlant, pobl ifanc a theuluoedd
• Dealltwriaeth o gyfranogiad, ymgynghori ac ymchwil
• Gwybodaeth am dlodi a’i effaith ar addysg
• Dealltwriaeth o system addysg Cymru a diogelu
• Sgiliau trefnu, cyfathrebu a dadansoddi data/adrodd cryf
• Y gallu i weithio’n annibynnol a rheoli blaenoriaethau lluosog

Dymunol

• Cymhwyster proffesiynol neu radd
• Profiad o reoli neu gyflawni nifer o brosiectau ar yr un pryd

The Therapeutic Services Triage and Pathway Coordinator will support the safe and effective front-end management of referrals, triage, assessment coordination and pathway tracking across the service. The role will ensure that referrals move through the pathway in a timely, consistent and trauma-informed way, escalating clinical, safeguarding or complex pathway decisions to the Senior Counsellors or Clinical Lead as required. 
 
The role will act as the main point of coordination for referrals, triage and assessment appointments. This includes managing incoming referrals, arranging and carrying out triage calls, identifying immediate risk and support needs, coordinating assessments, and ensuring completed assessments are handed over into the agreed allocation process
 
The postholder will work closely with counsellors, assessors, safeguarding leads, and administrative staff to ensure referrals are managed safely, consistently, and in a trauma-informed and identity-informed way.
 
The postholder will not make final clinical allocation decisions. They will gather triage information, identify risk or urgency, coordinate assessments, and escalate complex, high-risk or unclear referrals to the Senior Counsellor or Clinical Lead in line with agreed processes
 
You will join a developing service with a strong commitment to supporting LGBT survivors of abuse and violence through affirmative, trauma-informed practice. The role requires strong organisational skills, emotional resilience, sound professional judgement, and the ability to communicate sensitively with vulnerable clients experiencing distress, risk, and complex circumstances.
 
To ensure an accessible service, some evening work may occasionally be required depending on client need.
 
For more information on this role please download the attached job description. 
 
Location Galop’s offices are in central London. The Galop therapeutic service will be delivered at Galop’s London office and online and so counsellors and staff members in the therapeutic service can work from the office, remotely or where possible a hybrid. 
 
Hours 0.6 (FTE): 21 hours week. Office based and hybrid working.
 
Contract Permanent
 
Reports to Senior Counsellor
 
Salary £28,330.41 per annum (0.6 FTE) excluding London Weighting  or £32,626.66 per annum (0.6 FTE) including London Weighting
 
Closing Date and Applications Applications should be submitted by 10am on Monday 20th July 2026. Interviews will be held on Monday 24th August 2026.
 
Questions? If you have any questions or would like to discuss the role further prior to application, please contact us directly.
 
REF-229 300

Market Research Analyst (Insights Coordinator) 

We’re looking for someone who is passionate about using data and insights to empower our student leaders and staff to make change and ensuring we are the experts about our students. You’ll join our Insights Team to expand our sector-leading insights function and collaborate with other Guild departments and University stakeholders to deliver strategic and student-facing projects, and build data curiosity across the organisation.

The Role

Role: Market Research Analyst (Insights Coordinator)
Hours: 35 hours per week (to be worked flexibly)
Salary: £26,586 per annum
Contract: 24 month fixed term 
Location: Exeter/Hybrid 

Who are we?
Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of, our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring?

· You’ll have experience in planning and delivering research projects
· You know how to use Microsoft Excel and PowerBI (or similar) to transform and interrogate data
· You’ll be able to communicate data in easy-to-understand formats

We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.

You can view the role profile amd find how you can apply via our website. 

For general enquiries, please contact us - details can be found on our website. 

How to Apply? 

Please submit your application via our recruitment portal. You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role: 

• Please outline your experience of gathering and analysing data to produce recommendations
• Please tell us about your approach to summarising data into easy-to-understand formats for diverse audiences to empower change
• What is your understanding of our values, and how would you use them to shape insights and research at the Guild?

Please note: 

• We will contact you to let you know the outcome of your application. This can sometimes take a few days. 
  You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa. 
• Applications received after the above closing date will not be considered. 

A message from your new Manager 

Amy Holden, Senior Research and Insights Manager

 If you'd like an informal chat with me to find out more about the role, the team and what we’re looking for in our Insights Coordinator, please get in touch - I would love to hear from you!

Dates for your Diary

· Closing Date: Monday 20 July at 10am
· Shortlisting: Wednesday 22 July
· Interviews: Thursday 30 July

We look forward to hearing from you!

At Thomas Pocklington Trust, we’re promoting equality and inclusion for blind and partially sighted people in every aspect of society. One of our many missions is to establish Sight Loss Councils across the UK, to tackle local issues and work with businesses and service providers to improve the accessibility of their services.

We are looking for an SLC Coordinator to join us and continue to grow the scope and presence we have already established in the Yorkshire and Humberside region. We are open to considering candidates wishing to work up to 36 hours per week. The salary will be pro rata for roles of less than 36 hours per week. 

About the role

The key purpose of the Coordinator role is to support the Senior Engagement Manager to deliver regional Sight Loss Councils across Yorkshire and Humberside and to engage with blind and partially sighted people across the region.  We currently have three Sight Loss Councils (SLCs) in this region, so the postholder will be expected to work alongside the Senior Engagement Manager and coordinate the SLCs’ activity, focusing on the retention of the volunteers engaged and ensuring the projects and work they are involved in continue to be successful.

About you

You will have the passion and ability to use your lived experience to influence change, for the benefit of blind and partially sighted people. As an experienced Coordinator, you will engage and support Sight Loss Council members in the implementation of the region’s business plans to bring about change across transport, health and the built environment, as well as areas of local interest such as arts and culture or retail.

You will be a self-starter and work well on your own but will also enjoy being a part of a national team working across the country, with whom you can learn from, as well as share good practice with. Ideally you will need to live within the Yorkshire and Humberside region, as there will be travel within the region every week.

Action for Refugees in Lewisham is a thriving, dynamic community charity supporting asylum seekers, refugees and migrants across South East London. This is an exciting new role to the organisation forming a senior management team alongside the Executive Director, Casework Manager and Education and Finance Manager. This key senior position combines line management of central staff, high level fundraising, grants monitoring and compliance, development of enhanced member co-production, oversight of operational systems and management of pilot projects emerging from AFRIL’s 2027-30 strategy.

Job Purpose:

• To manage and coordinate the operations of the organisation, overseeing high level day to day operations including IT and systems, GDPR, Health and Safety, volunteer management, operational policies and procedures.

• To provide leadership and line management to the Monitoring and Operations Officer, Experts by Experience Coordinator and Community Activities Coordinator. With possible additional line of other project staff as organisational capacity requires.

• Lead the enhancement of processes and systems which support AFRIL’s frontline systems to work effectively and holistically together, providing capacity and support to project managers and leads.

• Lead the development and delivery of AFRIL’s co-production work, supporting the Experts by Experience Coordinator to amplify members' voices at all levels of the organisation.

• Supporting the Director in delivering the organisation's fundraising strategy. Writing a range of funding applications, holding key funder relationships and developing new funding relationships, including the establishment of enhanced individual, community and corporate fundraising relationships.

• Leading on the management and oversight of the grants compliance and reporting cycles, producing monitoring reports for funders with the support of the Operations and Monitoring Officer. Overseeing and developing evaluations and impact measurement systems alongside the Director.

• Assist the Director with the implementation of AFRIL’s strategy, taking a leading role in the delivery of new projects and areas of work to advance the mission and vision of the organisation.

• Supporting the Director with the development and implementation of a communications strategy, enhancing awareness of the organisation's work and impact.

• To represent AFRIL at a range of stakeholder meetings, and develop and manage partnerships to benefit AFRIL’s service users.

• To work collaboratively and dynamically in a small team, following AFRIL policies and reflecting AFRIL’s values.

Please be aware that we are unable to offer sponsorship to candidates who are not already sponsored by Milestones Trust. 

Make a real difference. Help people live their best life 

Our goal is simple: to support people with enduring mental health needs to live fulfilling, independent lives in their community. Whether it’s learning new skills, building confidence, accessing education, or gaining employment, we work alongside individuals to maximise their choice, independence, and involvement. 

About the Role

We are looking for compassionate and motivated Mental Health Support Workers to join our services across Bristol and South Gloucestershire.

In this role, you will provide high-quality, person-centred and trauma-informed support to people with mental health needs, helping them to build independence, develop coping strategies and achieve their personal recovery goals.

You will work both independently and as part of a team to deliver safe, effective, and recovery-focused care that promotes wellbeing, inclusion, and choice. 

Some services support individuals with complex mental health needs in 24-hour settings, where you will provide direct support, including 1:1 support where required, and help individuals manage daily challenges and emotional wellbeing.

What We Offer

• Flexible shift patterns tailored around the needs of the people we support
• Opportunities for both part-time and full-time hours
• A supportive team environment
• Ongoing training and development 

Note: The role includes some evenings, weekends, and lone working, so confidence, initiative, and self-motivation are essential. 

Additionally, while being a driver is not an essential requirement, it could be an advantage in some roles/services. 

Key Responsibilities

• Support individuals to manage their mental health and work towards personal goals
• Deliver person-centred, trauma-informed support tailored to individual needs
• Empower individuals to make everyday choices and key life decisions
• Promote independence, wellbeing, confidence, and personal growth
• Assist with daily living skills including self-care, budgeting, and maintaining a home
• Encourage and support meaningful relationships and social inclusion within the community
• Monitor wellbeing and respond appropriately to changes, risks, or challenging situations
• Develop, follow, and contribute to person-centred support plans and risk assessments
• Maintain accurate records and documentation
• Work collaboratively with families, colleagues, and other professionals
• Safely support and administer medication in line with training and policy
• Complete required training and adhere to organisational standards

About You

We are looking for someone who:

• Communicates with empathy, clarity, and emotional intelligence
• Demonstrates compassion, kindness, and understanding
• Is resilient, calm under pressure, and able to respond to challenging situations
• Builds positive relationships and works effectively both independently and as part of a team
• Is organised, reliable, and able to manage workload effectively
• Is self-motivated and proactive in their approach to work
• Is committed to safeguarding, equality, diversity, and inclusion
• Is confident using IT systems and recording information accurately
• Is eager to learn, grow, and adapt within the role
• Holds GCSE Maths and English (or equivalent), or is willing to achieve them
• Work or voluntary experience supporting people in care and/or with mental health needs 

Additionally, we welcome candidates who have:

• Experience working in mental health services, including complex needs
• Experience supporting individuals who may present with behaviours that challenge
• Knowledge of approaches such as PBM or similar behaviour support methods
• Experience supporting individuals with EUPD or dual diagnosis
• Experience within a mental health hospital or similar setting

Our Services

We are recruiting across several mental health services: 

The Recovery Hub
A 24-hour residential service supporting adults within a 10-bed unit. We provide a safe, structured, and person-centred environment, helping individuals build skills, manage their mental health, and move towards independent living. 

Chestnut Road
Supporting individuals in shared accommodation or their own flats, this service focuses on recovery, independence, and preparing people to move on, using a highly person-centred and creative approach. 

Charnhill Crescent & Kingsway
Two small services supporting five adults, delivering tailored support to empower people to live independently and achieve their goals. 

London Road

A 24-hour service supporting individuals with complex mental health needs, including those who may require 1:1 support. The service focuses on providing structured, person-centred support to help individuals manage their mental health, build independence, and maintain wellbeing within a safe and supportive environment

In return we offer excellent, high quality learning opportunities, including the opportunity to undertake a level 3 or 5 Diploma in Health and Social Care. Alongside this, other benefits include:

• 30 days’ annual leave, including recognised public holidays
• Learning and development to support your career growth
• Nationally recognised qualifications, from entry‑level care to management
• Flexible working, with rotas provided in advance
• Occupational Sick Pay after two years, increasing with service
• Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
• Enhanced maternity and paternity pay
• Free enhanced DBS check
• Dayforce Wallet, giving you access to your earnings before payday
• Employee referral scheme with financial rewards
• Employee Assistance Programme from day one, offering confidential 24/7 support
• Company pension scheme to help grow your retirement savings

We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust. 

Apply Today

If you're passionate about supporting people and want to be part of a service that truly makes a difference, we’d love to hear from you. 

Please note:

Due to an internal redeployment process, priority will be given to at risk staff.

We have attached a generic job profile for support workers. We are currently reviewing the Mental Health specific support worker job profile, and this will be shared with applicants once finalised.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Tutor & Activities Coordinator to play a pivotal role in our Age Activity Service in Wandsworth.

Sounds great, what will I be doing?

Hestia's Age Activity Centre (AAC) is a lively, open‑access day centre supporting Wandsworth residents aged 60 and over to stay active, independent and socially connected. The service offers a wide range of activities including IT classes, wellbeing sessions, social events and occasional day trips, all designed to reduce isolation, promote community, and help older people maintain their health and independence for as long as possible. Alongside this, the AAC plays a key role in fostering friendships, building confidence and creating a welcoming space where older people can thrive.

This role supports both the AAC and the Hestia Recovery Café, contributing to the smooth running of daily learning and development activities. It involves leading and overseeing adult learning classes, supporting volunteer and pool worker recruitment, and managing essential resources and administrative tasks. The postholder will help ensure high‑quality, engaging sessions while maintaining an organised, inclusive environment that empowers older people and enhances their overall wellbeing.

The hours are 9am - 5.18pm Monday, Tuesday, Wednesday, Friday and 12pm - 8.18pm on Thursday. 

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You have experience supporting people with mental health needs and complex circumstances, as well as working with older adults, senior adults or other vulnerable groups. You understand how to identify and report safeguarding concerns, recognise signs and symptoms of mental health issues, and respond appropriately within professional boundaries. You are confident facilitating learning and development activities, group work or support groups, and you are able to engage with individuals who may display a range of emotions or behaviours that can sometimes feel challenging.

You communicate clearly and professionally, both verbally and in writing, and you can accurately receive, process and record detailed information while maintaining confidentiality. You are IT‑literate, comfortable using Microsoft Office and able to learn new systems or apps. You bring strong time‑management skills, attention to detail, and the ability to work both independently and as part of a team. You liaise confidently with colleagues and external partners, represent Hestia positively, take a solution‑focused approach to problem‑solving, and can identify and report any health and safety concerns within a day‑centre environment.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

A little bit about the role 

Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.

Contract:​ Full Time, fixed-term contract for 8 months from September 2026​

Salary: £26,227.50 (£29,732.78 with London Office Allowance) plus competitive pension

Please note that although the deadline is 9am on 13 July 2026,  we may close earlier based on the success of applications received.

You will be joining us at our busiest time and will have day to day logistical and admin responsibilities with focus on supporting applicants through the selection stages of our programme, Approach Social Work. You will work with the Selection team and share responsibilities between other Selection Coordinators to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout. This role would particularly suit someone who has had some experience interacting with customers, for example in admin support, retail, hospitality, customer service, or similar. ​

Please note that ‘Administrator’ is the title we use for advertising. Internally, administrators are known as ‘Coordinators’ so this role’s full title is Selection Coordinator.

You will be joining the recruitment team for Approach Social Work, a three-year programme where participants qualify as a social worker, study for a master's degree and work directly with children and families.​

Our recruitment team is made up of:​

• Attraction team: who work to attract people to Approach from the areas we
• work nationally, and support applicants to progress and succeed in their applications​
• Selection team: who deliver the high-volume selection and assessment process​

As a Selection Coordinator, your work will be integral to our mission to create social change for children who do not have a safe or stable home. 

Please see the job pack for a full list of responsibilities.

A little bit about you 

We welcome applicants with some experience in customer service, administration, or logistics coordination. We're looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as 'ChatGPT' etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.

For further information about this role, please contact , Hiba Dajani - Selection Officer (see job pack for contact details). ​

The Head of Public Fundraising is a new role at Coeliac UK leading the charity’s public fundraising function. The role focusses on driving sustainable growth across individual giving, community fundraising, events, lottery, raffle, digital fundraising and merchandise. This role is responsible for delivering Coeliac UK’s 5-year fundraising strategy to maximise return-on-investment, grow long term supporter value, and contribute to the charity’s mission. 

The Head of Public Fundraising will embed and deliver comprehensive fundraising strategies, growing Coeliac UK’s supporter base and income, building up new and under-developed income streams and communicating effectively with their audiences to expand their reach, and encourage financial and non-financial support to deliver the organisations mission.

Who are we looking for?

Key to the success of this role is a strong understanding of individual giving fundraising. This role blends the strategic oversight and leadership of a Head of role across multiple income streams, with the hands-on expertise of an IG fundraiser. Experience across other income streams and areas of fundraising delivery would be a huge benefit as the role leads community fundraising and events, will take on digital fundraising - currently led by the Chief Engagement Officer, as well as manage the data and supporter care functions, but experience in individual giving is essential as Coeliac UK has defined that as an area of priority income.

The successful candidate for this role will be someone who has already operated at a senior level within a charity such as at Senior Manager level, or Head of in a specific income stream.

Hybrid working

The role has a hybrid expectation of a minimum of a day a week in the High Wycombe office (HP11 2QW) to build relationships and provide support to the fundraising team, and there will be flexibility required for other in person meetings and events. However, Coeliac UK are keen to secure the very best candidate, if the hybrid expectation presents challenge for you but you otherwise meet the requirements of the role, please do get in touch with THINK to discuss. 

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.

If you need assistance with downloading the pack or any reasonable adjustments to ensure you can engage with the selection process, please contact THINK Recruitment and our team will support you.

Closing date for applications: Midnight Tuesday 21st July 

There will be a two-stage interview process: 

Stage 1 interviews: 30th July 

Stage 2 interviews: 5th August