Senior support services coordinator jobs

Job Title: Volunteer Co-ordinator – Sanctuary Citadel 
Hours: 35 hours 
Term: Fixed Term until 5th May 2027 with potential for extension beyond this dependent on funding. 
Location: Home-based, with regular travel to Cardiff and Newport, and occasional full-team meetings in England.
Reports to: Sanctuary Manager 
Salary: £35,137 

Housing Justice unites diverse communities to build personal connections, help people out of homelessness, and create justice in the housing system. Our vision is of a community where everyone has a safe and stable home, and a feeling they belong. We run projects throughout England and Wales.

The role of the Volunteer Co-ordinator is to lead the Sanctuary Citadel project in Cardiff and Newport. This will be at a key time for the project - adapting and expanding from an existing Citadel volunteer model to support Newly Granted Refugee’s transition from Home Office Accommodation or alternative accommodation into permanent homes.

Working with the Sanctuary Manager and a team of volunteers, you will ensure this support is upheld to a high standard. You will be responsible for a variety of tasks to facilitate this, including recruitment and training of volunteers. Maintaining clear communication with internal teams and external stakeholders, you will ensure project coherence and impact, and promote awareness of the project and its impact within the community.

Please see attached job description for further information.

The Sexual Violence (SV) Alliance is a ground-breaking collaboration between seven specialist sexual violence organisations: four Rape Crisis Centres (nia, Rape Crisis South London, Solace and Women & Girls Network) and three specialist organisations, (Galop, Respond, and SurvivorsUK). Together, we bring experience in delivering expert, intersectional, and trauma-informed services to survivors of sexual violence.

The Alliance Coordinator (AC) will work closely with the Alliance Director to ensure the smooth and effective operation of the Alliance. They will support across a wide range of tasks that are critical to operational and strategic leadership of the Alliance, including preparing and coordinating senior meetings, preparing communications, report writing and collating survivor feedback. Whilst the postholder will not have direct line management responsibilities, they will play a vital role in ensuring smooth communication across the partnership. The role is an excellent opportunity for a self-motivated individual who is passionate about sexual violence services and is looking to develop a range of transferable skills on a busy and fast-paced project.

Whilst the successful candidate will be employed by nia, they will be accountable to the Alliance as a whole and will be expected to work on occasion across different members offices.

Employer:  nia (on behalf of the SV Alliance)

Location: Hybrid with in-person working across Alliance member offices and travel across  London
 

Contract requirements: Women-only, this role will be working across women-only as well as  mixed gender services

CV’s will not be accepted. 

Closing date: 10am, 1 December 2025

Interview date: 11 December 2025

 The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good. 

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.

Together we can end domestic abuse. Forever. For everyone.

About the role

As a Training Coordinator for SafeLives, you will provide effective and efficient co-ordination of resources and support for the Training team, commissioners and learners across all SafeLives’ training programmes.

Hours: 37.5 hours per week.

Location: Hybrid - Attending the Bristol office on a Thursday at minimum.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9.00am on 5th December 2025.

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

Head of External Engagement

Clergy Support Trust is an organisation which “punches above its weight”, in terms both of the help provided to hardworking clergy households, and the influence we seek to have on Church culture. We are looking for an experienced communications professional, able to lead a broad function encompassing all aspects of our external engagement: media engagement, strategic communications, events and fundraising, so we are looking for someone with strong experience across these areas.

As member of the Senior Leadership Team, the Head of External Engagement will be joining the leading Anglican wellbeing charity, supporting thousands of households each year, as we embark on a new strategic period (2026-30) and at a pivotal point in our mission.

Key responsibilities include:

• To lead, manage and report on the work of the External Engagement team.

• To design and deliver communications relating to the charity’s 2026-28 Strategy, ensuring appropriate, informative content for colleagues, applicants, supporters, partners and stakeholders.

• To oversee delivery of our first ever Fundraising Strategy.

• To be the charity’s principal Press Officer, and to support the Chief Executive

• as the charity’s principal spokesperson.

• To oversee the charity’s growing programme of events.

If you have significant experience in a comparable role, with exceptional writing skills and an excellent understanding of strategic communications together with previous team and budget management experience, we would love to hear from you!

Help us tackle health inequalities and support people excluded from care.

You’ll coordinate and deliver DOTW’s (London-based) outreach clinics and national advice line, guiding volunteers and ensuring compassionate, high-quality services for people facing destitution, violence, trafficking, or homelessness.

We’re looking for someone with excellent coordination and advocacy skills, emotional resilience, and experience supporting vulnerable groups. You’ll lead with empathy, think on your feet, and keep service users’ safety and dignity at the heart of everything you do.

We offer clinical supervision, wellbeing support, and training in trauma-informed and safeguarding practice.

We warmly welcome applicants with lived experience of migration, homelessness, or exclusion from health services.

CPAG is seeking an AI Coordinator for a two-year fixed term to support our work in the responsible use of AI. In this role, you will lead on planning, delivering, and monitoring AI projects in collaboration with our partner organisations. This work involves the ongoing protection of CPAG's intellectual property and reputation as a sector leader. You’ll carry out regular evaluation of each project and regularly update stakeholders with performance metrics, user feedback, and impact assessments.

This new role also involves developing training materials and delivering sessions to upskill CPAG staff in AI technologies, with tailored materials for the needs of different teams. You will ‘own’ and maintain the relevant internal policy documents and processes for AI use and will oversee the use and optimisation of AI tools across the organisation. Alongside colleagues, you’ll manage risk and compliance (including legal and ethical standards) to ensure responsible AI adoption that is fully compatible with CPAG’s mission. You’ll monitor developments in AI, assessing new products for risk and opportunity, and share lessons learned across the charity.

We’re looking for someone with strong project coordination skills, experience of managing multiple stakeholders, and a keen interest in and experience of AI and emerging technologies.

This is an exciting opportunity to shape CPAG’s AI work, helping the organisation innovate and support the sector responsibly while building practical AI capability across teams.

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply, download the AI Coordinator job pack.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us.

Closing date for applications: Monday 1st December 2025 (midnight)

Interviews will be held on: Wednesday 10 December 2025

The IOP exists to help physics and the physics community deliver on their potential for our lives, our society, our planet.

Together with our members and leaders from the world of physics and beyond, we have identified three priorities of Skills, Science and Society which must shape our work over the next five years if we are to achieve our mission.

Here at the IOP we are looking for an Accreditation Coordinator on a permanent basis, ideally starting January 2026 to support us in our mission.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ in the UK policy to make working at the IOP as flexible as possible. This is complemented with competitive salaries, professional development opportunities and generous benefits.

Our comprehensive benefits package including:

• An excellent pension scheme - (up to 12% company contribution)
• Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
• Floating bank holidays (choose when to take your bank holidays throughout the year)
• Generous annual leave (25 days starting as a standard)
• Flexible working 

The Role

What will I be doing?

As Accreditation Coordinator you will part of the Membership and Inclusion team. The role is ideal for someone with strong administrative skills, with an eye for detail and a commitment to upholding quality and standards. We are looking for an organised, resilient individual who can work without close supervision.

Duties include:

• Organising degree accreditation visits, accreditation events, and committee meetings
• Responding to a wide range of enquiries from internation and external contacts
• Conducting initial reviews of degree accreditation applications

Projects you work on may include:

• Development and delivery of assessor training
• Supporting the development of a course endorsement scheme
• Assisting with the enhancement of doctoral training accreditation

Who will I work with?

• Colleagues in Professional Registration, Policy, and Equality, Diversity and Inclusion
• Senior academics in physics departments and university quality offices
• IOP members who volunteer their time to support degree accreditation and professional registration

Ideally, we hope you’ll apply if your skills include:

Essential Criteria

• A good knowledge of the higher education landscape
• A commitment to maintaining high professional standards and/or quality assurance
• Experience in delivery high level administrative support with a strong attention to detail
• Experience of writing for different audiences to a high standard, with the ability to tailor communications appropriately
• Willing to travel throughout the UK and Republic of Ireland

Nice to have

• Experience in supporting committees or equivalent would be beneficial
• Experience of working with volunteers

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!

Application

Alongside your CV, please ensure you include a cover letter stating how you meet the person specification. 

Why should I want to work for the IOP?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.

Should you require any reasonable adjustments to support you in your application and / or throughout the recruitment process please do not hesitate to reach out to us for support.

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

Health & Safety Coordinator

This is a fixed term contract for 12 months max, to cover maternity leave.

The hours are 37.5 hours per week, Tuesday - Saturday

The role:

The Health & Safety Coordinator will provide support across the Rothschild Foundation to ensure that all appropriate health and safety, risk management, and related compliance systems and procedures are in place, reviewed and updated regularly.

This role is responsible for producing incident reports and submitting RIDDOR reports, undertaking weekly and quarterly playground inspections, as well as responding to all queries - both internally and externally - relating to health and safety.

Key Responsibilities:

• Conduct investigations into workplace and visitor incidents, and be directly responsible for the necessary record keeping and any claims management.
• Working with the Security Department, and supporting as required with fire testing and safety. You will work with the Head of Security on disaster planning and the disaster team in general
• Ensure contractor management policy is followed, and new contractors are onboarded correctly with all documents checked
• Undertake weekly and quarterly routine inspection of the children’s woodland playground at Waddesdon Manor, ensuring all paperwork is completed, reporting any required works, and liaising with ROSPA and the insurers during their annual inspection
• Make the action points for the H&S Committee meeting, distribute these in a timely manner, and support preparation of the agenda in advance of the meeting
• Ensure Heads of Departments update and maintain all risk assessments for their business area and that record of awareness forms are completed annually, and remind Heads of Department about conducting new activity risk assessments
• Coordinate mandatory training for the Rothschild Foundation using the e-learning system and regularly produce reports on staff members that have not completed the required modules and flag to the relevant line manager

You will be a great fit if...

You have great attention to detail and excellent record keeping skills, as well as 2 years of relevant work experience in a similar role. You'll have experience working in health and safety and the ability to process incident reports and undertake inspections.

Rewards for working with us:

• Waddesdon Discounts
• National Trust Staff Card
• 25 days annual leave per year plus 8 public holidays pro-rata
• Enhanced Sick Pay
• We will top up your pension by matching any contribution you make up to 10% of your basic salary
• Mental Health and Wellbeing Support

To see the full job description, please see the attachment. TO APPLY, please submit your CV and Covering Letter explaining how your skills match those outlined above.

The Diocese of Guildford is committed to fostering a culture of safety, transparency, and compassion across its churches, Cathedral, and communities. We believe Safeguarding is a shared responsibility and a vital part of our mission to ensure that every person feels safe, valued and supported in their faith journey. 

We are seeking an experienced safeguarding professional to join our team in a unique role that combines casework experience with audit and learning coordination: 

• As a Safeguarding Advisor you will provide expert advice and casework support across the Diocese, ensuring compliance with legislation, national policy and best practice. 

• As an Audit Coordinator you will lead preparations for the INEQE safeguarding audit in March 2027, embedding learning from previous audits and coordinating the Diocese’s response 

We are looking someone who has: 

• Extensive safeguarding experience in a statutory, voluntary or judicial settings.

• Strong knowledge of safeguarding legislation and risk assessment processes.

• Experience in managing complex safeguarding casework. 

• Experience working with victims, survivors, and perpetrators of abuse. 

• Excellent communication and organisational skills 

Please refer to the attached Job Description for full details of the Safeguarding Advisor (Audit Coordinator) 

Benefits of the role include: 

• Competitive salary within the Charity Sector 

• A 10% non-contributory pension 

• Life assurance provision of 3x annual salary 

• 25 days annual leave per year, plus bank holidays 

• An employee assistance programme 

• Learning and development opportunities 

Ready to Apply? 

Submit your CV along with a detailed supporting statement (cover letter), outlining how you meet the essential and desirable criteria in the person specification. The supporting statement is an essential part of the application process and thus a failure to provide this information will mean that the application will not be considered. 

This role is subject to an Enhanced Disclosure and Barring Service (DBS) in accordance with our Safer Recruitment Guidelines. 

The Diocese take our responsibility for the safeguarding of children and adults seriously. Our recruitment processes reflect this commitment. 

We take your privacy seriously. To understand how your personal data will be processed during the recruitment process, please read our Candidate Privacy Notice before applying 

We believe that diversity is a strength. We actively welcome and encourage applications from candidates of all backgrounds and identities, particularly those who identify as female, younger, of a UK Minority Ethnic/Global Majority Heritage, or disabled, as it is essential that we reflect the diversity of the communities we serve. 

Please note that if you are shortlisted and are unable to attend on the interview date, it may not be possible to offer you an alternative date. 

Job Title: Community Programmes Coordinator

Location: RHS Vicent Square, London - with some flexibility to work from home and occasional travel (with some overnight stays)

Salary: £32,000

Hours: Full-time (37.5 hours per week) 

Contract: Permanent 

Closing date for applications:  Wednesday 26th November 2025 

Are you passionate about plants, gardens and nature? Do you believe in the power of gardening to support people, places and our planet? Are you excited about the idea of supporting, enabling and amplifying community action that will create green change at scale? 

If this sounds like you, join the RHS Communities Team as our new Community Programmes Coordinator, as we expand our mission to champion, support and connect the UK’s vibrant community gardening movement.

Overview of the Role 

This integral new role to the National Community Programmes team will drive forward our important Britain in Bloom, It’s Your Neighbourhood (IYN) and Affiliated Societies programmes, ensuring their smooth administration and continued success.

Together with the Community Programmes Manager and Officer, you will be coordinating the day-to-day administrative aspects of our programmes. This will include providing our Affiliated Societies members with an exceptional service and growing its membership. This role requires excellent communication and administration skill with the ability to accurately update and maintain database systems. You will need to have a flexible approach to work, the ability to multitask and maintain a friendly approach when liaising with different people, ensuring high levels of customer care and excellent attention to detail.

To work for the Royal Horticultural Society (RHS) is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening – and the benefits it brings to people, places and our planet. 

And we couldn’t do this without our people. We’re proud of the knowledge, enthusiasm and ideas that each one of our team members brings. From working across our social media channels, to volunteering in the RHS Gardens, from serving customers in our garden centres to running national marketing campaigns, we believe that every member of the RHS team should have the opportunity to make a difference.  Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits. 

Details of our great benefits can be found here. 

As Community Programmes Coordinator you will be responsible for:

• Coordinating Affiliated Societies membership to ensure members have a positive experience and continue their relationship with the RHS.

• Providing administrative support to the Britain in Bloom Federation

• Working with the Community Programmes Officer to research, plan and organise the Britain in Bloom UK Finals competition judging.

• Organising and supporting National Community Programmes online or in-person events, network meetings and services.
• Providing administrative support to the National Community Programmes team to ensure programmes are delivered. 

About you

You will be able to show: 

• An enjoyment of working in secretarial and administrative settings including collating data, organising meetings, scheduling diaries and answering general enquiries.

• An interest and experience of planning and making travel and accommodation bookings.
• Strong attention to detail with the ability to manage multiple tasks effectively, demonstrating excellent time management, prioritisation, and accuracy in all aspects of work.
• Excellent written and oral communication skills, including the ability to engage with different audiences. 

• Adept interpersonal skills, with experience of building external relationships and collaborating with a wide range of contacts. 

• The ability to work as an integral member of a small, high-performing team, and to work collaboratively and with agility across the team and the wider organisation. 

Safeguarding and Inclusion  

The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds. 

Other Information

We may review applications as soon as we receive them so if you see a vacancy that you are interested in, please apply straight away as the vacancy will be closed as soon as we hire the right candidate. If you require any additional support with making your application, please contact Sharon Ellis please ensure to include the job title or job reference number REQ (found at the top of the advert) when emailing.

The Opportunity   

You’ll work closely with the Senior HR Officer to ensure the smooth running of the charity’s HR processes, playing a key role in providing largely administrative support for all aspects of the employee life cycle for the charity. 
 

From posting job adverts and preparing employment contracts to conducting pre-employment checks and completing leaving processes, you will ensure that our HR systems, processes and procedures are maintained appropriately. 

1. General HR  

• Work with the Senior HR Officer to provide HR administration for all aspects of the employee life-cycle from preparing employment contracts and collecting and assessing references, to completing leaving processes and reviewing exit questionnaires  
• Maintain the accuracy of the data across all our platforms; create and amend any relevant HR documents. 
• Administrative support for special HR projects, these might include initiatives like increasing retention, personal development or our staff rewards package. 
• Track and maintain DBS/PVG renewals as the organisation’s criminal records’ check sponsor 

2. Recruitment

• Manage our recruitment platform and training hiring managers on how to use it.  
• Coordinate with staff teams to manage the job requisition to job advertising process; hold them accountable for ensuring that job adverts are posted on the more appropriate/relevant websites, within budget and in good time.  
• Coordinate and schedule interviews with relevant managers 
• Ensure applicants receive prompt and sufficient communications regarding their progress/ the outcome of their applicant journey. 

3. Onboarding, Induction & Separation    

• Process the onboarding of new starters including overseeing collation of required documents, including DBS/PVG checks, right to work checks, reasonable adjustments forms, working from home risk assessments, references and preparing contracts.  
• Carry out DBS renewals for staff, be a port of call with the rest of the safeguarding team for concerns. 
• Coordinate new starters induction including, laptop issue, training set up and IT systems set up. 
• Ensure all new starters receive mandatory training and this is recorded on the HR database and tracked for renewals.  
• Coordinate leavers, including returning of equipment and handover of key information; conducting and recording exit interviews.  

See attached job description for more detail on the key responsibilities in the role

Person Specification

People skills

• Interpersonal skills to form effective working relationships with people at all levels in the organisation 
• Integrity and approachability, as managers and staff must feel able to discuss sensitive and confidential issues with you 

IT Skills

• Basic Microsoft Office  
• Basic IT literacy 

See attached job description for more detail on the person specification

Benefits

• 36/37 days (England & Wales and Scotland respectively - includes bank and public holidays and three days to be taken between Christmas and New Year) pro rata'd, plus up to 3 days additional annual leave increasing with length of service.  
• Time off in lieu for work outside contractual hours
• Employer pension contributions of 5% plus salary sacrifice contribution the equivalent of Employer National Insurance after a satisfactory completion of your probationary period 
• Flexible work options such as hybrid working, flexitime, part-time
• Cycle to Work scheme

How to Apply

Interested candidates should apply by submitting to our application portal Pinpoint the following information by 23:59PM, Wednesday 26th November 2025

• Why would you like to work at the Social Mobility Foundation?
• What makes you a suitable candidate for this role? Please refer to the role profile and person specification. 

Please note that generic applications and CV’s will not be considered. 

We’re a small team with high staff retention, making this the perfect role for someone who wants to focus on training and development but also enjoys supporting people at all stages of the recruitment journey. In particular you’ll:

• develop a robust digital induction programme which will leave a lasting legacy for years to come
• work closely with managers to coordinate our annual training schedule
• be responsible for the budget and logistics of all of our training and development
• manage and administer our HR platform and employee records
• support the end-to-end recruitment process
• help us to become a Disability Confident employer

And as well as our Brighter Horizons team, you’ll also have a hand in supporting our trading subsidiary Ignition Brewery, making this a varied role, ideal for someone who likes to be involved in lots of things at the same time.

If you are looking to broaden your experience in training and HR, or just enjoy a highly varied and fast paced job with a real sense of purpose, this could be the job for you. Experience of administration is a must, preferably in a small charity setting, along with really strong organisational skills. If you are a people person and are passionate about causes in your community, we want to hear from you.

What we need from you (the essentials):

• a minimum of one years’ experience working in a fast-paced administrative environment
• excellent communication and interpersonal skills
• excellent skills in Microsoft Office and CRM systems
• good written skills, with an ability to produce reports and other relevant documentation
• strong organisational skills with an ability to plan ahead and manage multiple priorities
• an ability to maintain discretion and confidentiality
• meticulous attention to detail with an ability to perform tasks accurately and efficiently
• a flexible and ‘hands-on’ approach to your working practice, with a ‘can-do’ attitude

What we’d also like from you (the desirables):

• previous experience of working in a HR team
• CIPD Level 3 qualification (or be willing to undertake funded training)
• experience of working with neurodivergent adults and/or adults with learning disabilities in a paid or voluntary capacity

Location: You can be based near one of the following office locations - Birmingham, Glasgow, Liverpool, London, Manchester or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Ideal start date: Flexible, as agreed with candidate 

Annual leave: 36/37 days (England & Wales and Scotland respectively - includes bank and public holidays and three days to be taken between Christmas and New Year) plus up to 3 days additional annual leave increasing with length of service.

We also offer a Holiday Buyback scheme where you can purchase up to 1 working week additional annual leave per year

Other benefits: 

• Cycle to Work Scheme
• Employer pension contributions of 5%, plus salary sacrifice contribution the equivalent of Employer National Insurance
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time

The Opportunity 

As our Senior Evaluation Coordinator you’ll drive forward how we measure and share our organisation’s impact.

You’ll own our monitoring and evaluation framework and use this to design smart and robust ways to measure how our work creates change.

You’ll lead our annual data collection processes and cycles, collaborating with other teams to collect and share key outcomes data, both internally and externally.

From crafting data methodologies to generating insightful reporting for stakeholders, this role is ideal for someone who loves delving into data, analysing and communicating trends and working with others to make a difference. 

1. Designing how we measure our impact

• Shape evaluation questions and themes to explore, design the methodology, and consider data required to conduct robust analysis  

2. Evaluating our interventions

• Manage the yearly impact evaluation to further the organisation’s understanding of its effect across our three interventions:  
  •  on students’ outcomes, including student university destinations and longer-term graduate outcomes  
  •  on the outcomes of our employer influencing work, including the impact of the Social Mobility Employer Index  
  •  on the outcomes of our campaigns work  

3. Data collection and performance management​

• Develop and manage data analysis and visualisation tools and processes, such as PowerBI, to present monitoring data  

4. Reporting and sharing our impact

• Consolidate analysis findings, and present them to various audiences to enable conversations around the development of our work  

See attached job description for more detail on the key responsibilities in the role

Person Specification/Skills

Monitoring & Evaluation

• How to run an evaluation project, and manage it throughout the full project life cycle, i.e. planning, data collection, analysis, and dissemination  
• How to create and implement plans and/or processes, including administrative systems and robust evaluation processes 

Systems

• How to use databases, data visualisation tools and CRMs, underpinned by strong IT skills and the ability to learn and build capability 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Sunday 23rd November: 

1. A cover letter outlining your suitability and motivation for the role (no more than 500 words)
2. Give an example of when you have evaluated the impact of a programme, intervention or project, the steps you took and skills you used (no more than 800 words) 

Please note that generic applications and CV’s will not be considered.

The Head of Services will oversee the effective delivery, performance, and quality assurance of some of our mental health services in Tower Hamlets, Newham, and Redbridge.

What you'll do: 

• Lead and support Service Managers and Coordinators to deliver high-quality, client-centred services.
• Drive continuous service improvement and foster collaboration across teams and partners.
• Build and maintain strategic relationships with key stakeholders to enhance service delivery.
• Act as a Designated Safeguarding Officer, providing expert guidance to ensure client safety and staff compliance. 

See the job pack for full details.