Senior Support Services Coordinator Jobs in Edgware, Greater London

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.

We are looking to recruit an Event Manager as part of the Events team, supporting the organisation and delivery of FIGO events – including the biennial FIGO World Congress, online and regional events, webinars and internal FIGO events – providing world-class programming and an excellent experience to our growing network of stakeholders.

(For further detail about this role, please review the attached Job Description and Person Specification).

We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds. We are an equal pay champion and we don't ask salary history. 

Location: The role is based from FIGO House, Waterloo, London SE1 with 'blended / hybrid working' i.e. with combined office and remote working.

The role

The role is a 12 month fixed term contract and sits in our people team, supporting the charity by providing a professional, comprehensive and proactive recruitment service. To work closely with the HR advisors, the HR coordinator and as necessary, the HR and organisational development manager, to support recruitment and selection-based projects.

As the first point of contact for all recruitment related queries from recruiting managers and candidates, you’ll be responsible for uploading vacancies and supporting information onto our online advertising platforms and manage recruitment activity as a key user of our recruitment applicant tracking system (ATS). You’ll also ensure all our recruitment and selection literature, including adverts and job descriptions are correctly branded and formatted.

You’ll actively support and provide guidance to recruiting managers at the beginning and during all the stages of the recruitment process, along with offering a face to face service to build key stakeholder relationships across the charity. You’ll also be required, when necessary to actively represent the people team at interviews.

You’ll also be responsible for managing the recruitment inbox and supporting recruiting managers and the HR advisors from coordinating interviews to creating a range of quarterly recruitment reports.

About you

You’ll have experience of working in a recruitment administrative role within an HR or recruitment function. And be proficient in using administrative systems and databases specific to recruitment. You’ll have the ability to work as part of a hybrid team and possess excellent written and verbal communications skills allowing you to work together at all times when in the office or when working from home. You’ll understand the importance of working accurately and with attention to detail within a confidential framework and have the ability to use your initiative to plan and organise your own workload.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.

Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.

Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.

Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now. 

Job description and benefits

The job description and our attractive benefits package are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London office, however in line with our hybrid working practice, you will be required to work 2 days in the office which will be Tuesday and Wednesday; the remaining days will be from home.

When applying

We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact the Breast Cancer Now recruitment team in the first instance.

We’re committed to promoting equity, valuing diversity and creating an inclusive environment for everyone. This is for those who work for us, work with us, support us and who we support. EDI is core to the vision, mission and strategic objectives of our charity. This is being continuously adapted to the way we work. So, we all have a part to play in embedding and living our EDI values to translate our ongoing commitment to EDI.

Closing date:  9am on Thursday 9 May 2024

Interview date: Wednesday 22 May 2024

Events coordinator

· Time commitment: 80% to 100%

· Contract type: 6 months Fixed term contract (mid June – mid December)

· Location: UK based (remote) or other locations considered for the right candidate if hosted by a CHS Alliance member

· Reports to: Director of Communications and Network Engagement

· Direct Reports: N/A

· Grade: A

· Salary: Between 30’218 GBP and 34’535 GBP (commensurate with qualifications and experience)

Job Purpose: To support the CHS Alliance secretariat to ensure it delivers professional external events that meet the needs of our key audiences and advance our strategic goals, on time and within budget. Primary focus of this role will be the coordination and logistical management of the General Assembly in December 2024.

Background: The Events Coordinator role sits within the Network Engagement and Communications department and works closely with staff across the CHS Alliance, including those working on CHS outreach, HR/Governance and the Executive Director, on events organisation and delivery.

Main Responsibilities:

Event coordination

1. Coordinate the team and workplan to support smooth and timely delivery of key CHS Alliance events, with particular focus on the General Assembly (GA) taking place in Bangkok 5-6 December 2024.

2. Prepare and attend event working group meetings (e.g. set agenda, organise doodle polls, book conference rooms, take notes, etc.) 

3. Overseeing and updating the event workplan (e.g. gannt chart), flagging upcoming milestones and deadlines to event lead

Event logistics

4. Assist in identifying service providers by providing quotes and completing any other tasks requested by the line manager or event lead.

5. Procure supplies for event and ensure all material needed on site is prepared and up to date.

6. Follow up with the venues; liaise with the venue prior to, during and after the events.

7. Assist with all logistical aspects linked to catering, refreshments, room equipment (incl. audio visual), stationery, signs and identification (badges, etc.), and trip booking (hotels, flights, visa) where required, etc.

Communications & IT

8. Set up events on relevant platform (e.g. Zoom, CHS Alliance website)

9. Prepare and update registrations and participants’ lists

10.  Draft and send communication materials to participants, using software like Mailmerge or Mailchimp

11.  Assist with speaker outreach and briefings as appropriate.

12.  Manage the Alliance’s Zoom account as an administrator

Reporting and monitoring

13.  Monitor and report on project progress and related expenses according to the CHS Alliance financial policy and procedures.

14.  Manage and maintain an external events calendar for the CHS Alliance, to assist staff with horizon scanning and scheduling.

15.  Carry out any other relevant activities as required. 

Key Contacts:

Internal: Director of Network Engagement & Communications; Network Engagement Manager; Membership Officer; Communications Manager; Senior Advisor on CHS and Outreach;  HR Manager, Executive Director.

External: CHS Alliance members; suppliers (e.g. material design or print, hotels, caterers)

Person Specification

Competencies

· Delivering Results: Dynamic and able to bring opportunities together to deliver results.

· Inclusive: Demonstrating understanding of gender, diversity and inclusion.

· Creative thinking: Curious about alternative or unconventional ideas/solutions.

· Communicating: Ability to respectfully listen to and respond to queries, adapting to culture and context of interlocutor, both orally and in writing.

· Cultural Sensitivity: Adaptable and sensitive to work in different cultural contexts.

· Time Management: Proven ability to prioritise and plan effectively, working in a structured manner and to deadlines.

· Living CHS Alliance values: committing to work as a team, act with integrity, aim for excellence, respect, and care for each other and think creatively.

Essential

Desirable

Qualifications:

Undergraduate degree or equivalent

Experience:

Three years proven experience in coordinating or managing virtual and in person events, including some international experience

UN and/or humanitarian sector experience

Knowledge:

Proficient at using online meeting platforms (e.g. Zoom) and related online tools (Slido, Mentimeter, Survey Monkey)

Broad understanding of humanitarian and development work

Skills:

Microsoft suite

Resourceful

Proactive problem-solver

Ability to work autonomously and in teams

Project management

“Customer service” oriented

Excellent time management skills

Adaptable

Reliable

Strong communication skills

Experience using Adobe Creative Cloud, basic design skills

Gannt chart or other project management software

Language:

Fluent in English (spoken and written)

French is desirable; other languages (Spanish or Arabic in particular) an asset

Behaviour

· Proven integrity - upholding and promoting the highest standards of ethical and professional conduct and abiding by the CHS Alliance Code of Conduct. This includes refraining from acts of misconduct, respecting the CHS Alliance’s standards and the dignity of those whom the Alliance pledges to assist and with whom they have contact.

· Commit to the CHS Alliance values, vision and mission

IMPORTANT NOTICE:

The CHS Alliance has a zero-tolerance policy towards the abuse of power, exploitation, bullying, harassment and discrimination and towards fraud and corruption.

As representatives of the CHS Alliance, staff behaviour must be seen to be of the highest standard and in keeping with the CHS Alliance vision, mission and aims. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks. As part of these checks, the CHS Alliance is participating in the Inter-Agency Scheme for the Disclosure of Safeguarding-related Misconduct in Recruitment Process within the Humanitarian and Development Sector. The participation in this Scheme requires the CHS Alliance to seek information about candidate’s misconduct (including sexual exploitation, abuse and harassment) with any previous employers for at least the past five years.

How to apply:

Interested candidates should submit their applications by email 

Applications shall include a CV and a motivation letter.

Please mention your name and the vacancy reference in the subject line.

Reference : EC.202404

Deadline for applications: 22 May 2024 - Applications will be examined on an ongoing basis

We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future, and we are looking for a highly motivated individual to join our team in the role of School Membership Coordinator. 

Key Duties and responsibilities:
● Build and maintain relationships with a portfolio of member schools.
● Ensure our membership is active, engaged and making the most of their membership.
● Deliver impactful school workshops.
● Work with colleagues to support delivery with employer partners.
● Grow our membership with effective and impactful sales.
● Contribute to our growth strategy.
● Be part of an effective, small team.

We are looking for someone who is:
● Passionate about our mission and supporting young people and schools.
● Confident in delivering to a group of young people in a school setting.
● Able to build strong relationships and rapport with schools.
● Organised and able to manage complex workloads.
● Highly motivated to grow our membership and impact more young people.
● Experienced using CRMs, ours is Salesforce.
● Ideally you will have a full driving licence and access to a vehicle.

We recognise that not all candidates will have all the experience listed. If you are missing a couple please don't hesitate to apply. Above all else we are looking for people who share our mission and are motivated and driven to make a difference.

On a personal level we value motivation, curiosity, flexibility, openness to new perspectives and approaches, and a friendly and open approach to team working.

Why join Future First?

We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future. Our central team is friendly and motivated, and we have a strong network of experienced freelancers, who support across all functions. Our team comes from a variety of backgrounds including partnership development, delivery,
teaching, programmes and communications. We value all contributions and offer the possibility to expand and grow the role based on interests.

Ways of working

We work remotely, with opportunities to come together in person to work, plan and develop. In this role you will also have to travel to your member schools to deliver workshops.

The work is varied and often fast-paced, requiring rapid processing of information, and the ability to act confidently with multiple and senior stakeholders including employers, volunteers and school leaders.

As with any small, constantly evolving organisation, each individual balances multiple responsibilities, while shaping their role around their skills and interests.

Salary and Holiday
This is a permanent position. The salary is £26,000. Future First staff receive pro rata 28 days of leave (in addition to 8 UK public holidays) increasing one day per year of service up to 33.

Application process
Please submit your CV and a covering letter setting out why you feel you’re a great fit for this role and why you want to work for Future First. Please also note how you heard about the position.

At Future First we are committed to social justice and the value of role models. We value and celebrate people’s diversity and believe this strengthens our team and our work. We are keen to build a workforce that reflects the young people and schools we support. We particularly welcome applications from candidates from racialised communities, and those
who attended state school and were in receipt of free school meals and/or were the first in their family to go to university.

There will be two rounds of interview, initially via Zoom and for those short-listed, in-person in Birmingham. Applications will be reviewed as they are submitted and interviews arranged as soon as possible.

Future First is committed to safeguarding the staff, volunteers and young people we work with. Where applicable, a satisfactory enhanced Disclosure & Barring Service (DBS) check will be required for the successful candidate.

Imperial College Union is a vibrant, member-led charity organisation comprising the 18,000+ students of Imperial College London - one of the world's top universities. If you are excited by the opportunity to help us do things differently, empower others and build a students' union that can better support our students, then we could have a role for you!

We have an exciting new opportunity for a Facilities & Technology Coordinator to join our Facilities & Health and Safety team. You will be responsible for providing first line support surrounding use of the Imperial College Union (ICU) building and technology infrastructure, working closely with the digital systems function of the Union and College ICT to ensure that user issues are resolved promptly and efficiently.

Your role will act as a triage for incoming queries to the Systems team, resolving queries where possible and escalating to senior staff members and College ICT where appropriate. In addition, you will also manage ongoing tickets with the wider College ICT service desk, proactively monitoring the status of tickets and seeing them through to resolution.

The role will also be responsible for providing installation, setup and tracking of technology and physical equipment, allowing proper visibility of our resources for management purposes.

You will be responsible for ensuring the proper maintenance of all Union spaces, promptly reporting defects, and arranging repair work as needed. They take ownership of shared spaces, including Activity and Meeting rooms, ensuring they are clean, organised, with suitable equipment in place and always ready for use. The role will also include undertaking essential maintenance, repair and improvement tasks to address minor issues or repairs. Reporting to the Facilities, Health & Safety Manager, and working closely with the Head of Digital & Marketing, the post holder will be a skilled user of IT with excellent customer service skills. They will be highly organised and process-driven, ready to learn new skills to assist the Union with service delivery.

We are looking for someone who will be able to operate with autonomy and balance contending priorities in this exciting role, which is in a fast-paced but ultimately rewarding environment. We are also committed to supporting your professional development, elaborating on your excellent technical and interpersonal skills among others.

Duties and Responsibilities

Key responsibilities will be:

• First-line support and inbox management
• Technology and space support
• Facilities
• General duties

The full duties and responsibilities are set out in the Job Description and Person Specification.

Essential Requirements

• Experience of providing technical IT support in a managed desktop environment
• Experience of installation, testing and commissioning of supplier specific IT equipment and software
• Experience of supporting web-based systems, including administration, configuration and user training/guidance
• Experience with building management and facilities support
• Experience in carrying out maintenance, repair and improvement tasks
• In-depth knowledge of IT, including hardware, software and operating systems support
• Knowledge of IT hardware and equipment installation and maintenance
• An understanding behind the principles of networks and IT infrastructure
• Knowledge of facilities, workstation provision and best practice for managing a busy work environment
• Effective communication skills with a focus on customer service
• Ability to prioritise and manage own workload effectively but also to be flexible and
• adapt/respond to emerging issues, short deadlines and other demands or challenges
• Process oriented, with excellent attention to detail

Further Information

Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we urge you to get in contact. It’s a brilliant place to work.

As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:

• flexible working hours
• generous pension scheme
• 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
• bicycle loan scheme
• season ticket loan
• health benefits
• excellent professional development opportunities and many more.

More information can be found on the Imperial College Benefits page of the wesbite.

To apply for the post please complete the online application form.

We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You are not required to attach a CV. Please also refrain from including your name in your supporting statement. 

Closing date: 12th May 2024.

Interviews will be expected to take place week commencing 22nd May 2024.

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.

ABOUT RAHAB

Rahab Project UK is a small charity which is part of a wider global organisation that works towards seeing the lives of at risk and vulnerable women affected by prostitution and trafficking transformed. We support those who are sexually exploited with unconditional acceptance, compassion and dignity to rebuild their lives and achieve their own identity and freedom. We provide learning and development opportunities for women to engage in and offer a supportive and on-judgemental environment as they explore ways and takes steps forward in self-determining their futures.

We are a dedicated team of professionals, facilitating casework support, counselling, wellbeing and learning. As a Rahab team member you will play an essential role in developing and steering our continued growth, but more importantly you will be play a part in the transformative journeys of our beneficiaries and their recovery from exploitation and abuse.

Job title: Project Coordinator

Role type: Part-time (4 days/30 hrs per week) 

Salary: £34,000 - £37,000 Pro-rata (depending on experience) 

Contract type: Initial 1-year fixed term contract

Location: Rahab Sanctuary (London), some flexibility for hybrid working negotiable 

Reports to: Rahab Manager 

Overall Purpose: The Project Coordinator is responsible for overseeing the planning, execution, and monitoring of Rahab's projects. 
 

RESPONSIBILITIES AND DUTIES
 

Service delivery

• Ensure that all aspects of Rahab’s project activities are planned, organized and undertaken to fulfil their objectives within their required timelines.

• Develop, organize, and maintain project documentation, plans, reports, and other project-related documents to monitor and track overall progress, outputs and achievement of milestones.

• Identify, troubleshoot, and communicate project risks, delays and issues to the Project Manager and relevant stakeholders.

• Monitor project progress with team members and task as required. 

• Contribute to the development of funding applications in coordination with Rahab’s Fundraiser. 

• Support Rahab team with volunteer recruitment and training. 

• Undertake project tasks as required including supporting the team with outreach when necessary. 

• Provide administrative support such as minuting weekly team update meetings and setting up relevant meetings with external organisations. 

Data collection, record keeping, monitoring & reporting. 

• Maintain accurate data and records that capture and analyse information to (i) inform planning and delivery of casework support; (ii) monitor and evaluate wider project outcomes, (iii) to contribute data for future long-term evaluation of casework approach efficacy. 

• Produce accurate quarterly management reports. 

• Produce timely donor reports for funders within respective deadlines. 

• Facilitate a review of project progress for Rahab team at monthly update team meetings, to support project monitoring and tasking. 
   

Service development

Priority stakeholder relationships 

• Participate in and contribute to collaborative working arrangements, alongside Rahab Manager, in key stakeholder work - SI MARAC (Sex Industry Multi-Agency Risk Assessment Conference) - with Local Authority, Metropolitan Police and Voluntary and Community sector.

• Participation at monthly SI MARAC meetings, ensuring that the work of the group is effectively joined up with wider groups and meetings focussed on addressing risk and harm.

• Support Rahab’s Senior Caseworker where necessary to ensure SI MARAC outcomes are effectively linked up with Rahab's outreach activities, and work-with Rahab’s Project Manager to ensure team members are kept informed about SI MARAC developments. 

• Work with the team to identify and engage in new professional relationships with key organisations across different sectors, and maintain our existing networks of contacts, to (i) develop and expand Rahab’s activities and reach, and (ii) foster collaboration. 

• Represent Rahab in multi-agency working groups, meetings, and forums, sharing knowledge and learning, publicising services available and how to access support. 

Beneficiary co-production 

• Work with Manager to start developing a framework and mechanism for gathering feedback from beneficiaries to evaluate the support they are receiving. 

• Work with the team to identify opportunities for our beneficiaries’ active participation in the project in ways that are safe and empowering. 

Shared learning 

• Participate in team development and learning in relation to best practice interventions and our casework delivery for beneficiaries. 
   

Continued professional development 

• Maintain an up-to-date working knowledge of relevant legislation, regulations, guidance, and best practice. 

• Within budgetary constraints, attend training and other events to help maintain proficiency and build a network of support amongst peers. 
   

Variation clause 

Rahab reserves the right, following full and reasonable consultation with the post holder, to vary, add or alter the terms and conditions of employment. 
 

Flexibility clause 

To deliver services effectively a degree of flexibility is required, and the post holder may be required to perform work not specifically outlined above and/or outside of specified working hours. Overtime will not be paid; however, TOIL will be accrued for hours worked and staff supported to take that time. This post includes occasional evening work. 
 

WHO WE ARE LOOKING FOR

For us it is important that you are passionate and committed and that you care for individuals who want to step away from the sex industry or who require support after exploitation and abuse. It is also important that you bring a mature outlook and hold a non-judgmental perspective. The role does not expressly require frontline experience working with this group of beneficiaries, but it does require sensitivity, a sincere desire to learn, an understanding of the complex vulnerabilities that contribute to individuals arriving in these situations and a degree of knowledge of the intersections concerned. 
The role description is a useful guide but please don’t discount yourself if you feel you don’t meet all criteria exactly but believe you have the potential. Above all, we value those who work diligently, possess effective and healthy boundaries, and who are committed to seeing lives changed.   
We embrace diversity and are committed to inclusiveness and respect of all people, irrespective of individual circumstances, gender, sexual orientation, race, religion, beliefs, ability or age. We encourage people of all backgrounds to apply, including people of faith and non-faith. 
 

SUCCESS PROFILE FOR THE ROLE (Competencies) 

Skills and Experience[E] Essential, [D] Desirable 

• Experience working at coordinator level handling varied tasks and multiple priorities [E] 

• Experience working with at-risk and vulnerable individuals or experience working in an organisation with this group as its focus; or a sincere interest in learning and acquiring the skills and knowledge to support this group. [E] 

• Effective organisational skills, prioritising activities and using available resources to ensure tasks and projects are completed to budget and deadlines. [E] 

• An excellent problem solver - self-motivated and resourceful; exercises initiative and uses personal authority appropriately. [E] 

• Influencing skills and able to motivate and impact individuals and organizations and build collaborative and constructive relationships. [E] 

• Cross-cultural competency, able to relate to people from a wide variety of backgrounds with acceptance and cooperation [E] 

• Excellent spoken and written English language skills, able to effectively convey information to varying audiences. [E] 

• Knowledge of Microsoft 365 suite including SharePoint, Word, Excel and Outlook [E] 

• Experience of participating in and working collaboratively in multi-stakeholder activities, initiatives, or projects. [D] 

• Experience and or knowledge of working with UK police and local authority stakeholders [D] 

• Experience of working with Salesforce [D] 

• Knowledge of relevant legislation [D] 
   

Personal Qualities 

• Professional demeanour and attitude, conscientious and trustworthy, high personal integrity.

• Mature outlook; level-headed, open-minded and non-judgemental. 

• Takes personal responsibility for the quality and timeliness of work, proactively engaging with colleagues to achieve positive results. 

• Responds positively to change; adapts to find alternative ways and solutions in dynamic situations. 

• Effective and healthy boundaries; able to recognise limitations and voice needs. 

• Friendly and approachable; sincere and compassionate with sensitivity to the complex needs and vulnerabilities of beneficiaries. 

• A reliable and supportive team member who is inclusive and respectful. 

• Actively participates in achieving common goals; shares information and expertise; works together with others to solve problems; puts team success first. 

Leadership

• Commitment to the mission; a true ambassador for the ‘Rahab brand’ and ‘DNA’. 

• A lateral thinker; sees beyond the status quo and contributes new ideas and fresh insights. 

• Proactively seeks opportunities to advance the work; challenges appropriately to envision and empower.

Safeguarding 

We are committed to safeguarding of all beneficiaries, staff and volunteers and expect staff and volunteers to share in this commitment. We undertake enhanced disclosure checks (DBS) for all roles. 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Senior Multiple Needs Independent Domestic Abuse Advocate  

Salary: £30,000-£32,000

Location: Ealing Women’s Wellness Zone & Hammersmith – Advance Head Office

Hours:   35 Hours per week (a late shift once per week till 7pm)

Contract: Fixed Term – 12 months (from start of employment)

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

The Senior Multiple Needs Independent Domestic Violence Advisor (IDVA) will work within a dynamic, crisis intervention, advocacy and support service based at the CGL Ealing Women’s Wellness Zone.  The IDVA will provide support in the local community and at the Ealing Women’s Wellness Zone.  The successful candidate will be co-located up to 5 days a week at the Women’s Wellness Zone.

The IDVA will be closely working alongside CGL colleagues/team to deliver support to women with a range of complex support needs including substance misuse, mental health, domestic abuse, sex working, trafficking, and offending behaviour. The IDVA will work in collaboration with their team members to holistically support women in the borough of Ealing to achieve sustained recovery, improved health and wellbeing, helping women to manage/mitigate risks, and empowering them to reach their fullest potential in society as well as ensuring the voice of survivors informs every stage of the process.

The Senior Multiple Needs IDVA will assess the needs and risks of survivors, carry out short and longer-term risk management, safety planning and support. As well as identify and refer to services appropriate to their needs. They will also proactively advocate and advice women of their rights and options for seeking help and support from other agencies, encouraging them to engage with other agencies, and help co-ordinate the provision of multi-agency support where necessary.

About You:

To be successful as the Senior Multiple Needs IDVA you will need to have:

Excellent understanding of domestic abuse and its effects on women and children, of best practice in supporting survivors of domestic abuse, and of the MARAC. As well as understanding of drug and alcohol issues and experience of working within a related field.

Bringing your experience of risk and needs assessment, safety and support planning, and crisis planning and successfully managing high numbers of referrals and experience of working in a co-located setting with another agency and providing consultations/briefings to professionals to support in upskilling them around Domestic Abuse. The candidate will have experience of partnership working and of maintaining excellent working relationships with a range of stakeholders.

This is an exciting opportunity for you to work as part of an innovative service, designed to offer multi-disciplinary wrap-around support to women with multiple needs, with the aim of facilitating long-term recovery. 

We enthusiastically welcome applications from Substance Misuse Workers/Practitioners, Recovery Workers, Recovery Practitioners, Recovery Coordinators, Drug Workers, Alcohol Workers and Needle Exchange Workers who meet the specified requirements.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

· Closing Date for Applications: Wednesday 22 May 2024

· Interviews are taking place on Thursday 30 May 2024

· *Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Senior Youth Outreach and Engagement Worker

Streets of Growth is seeking to employ an experienced, motivated, and personable individual to work as part of the frontline team to deliver targeted street work to engage and build relationships of trust with high-risk vulnerable young people (15-25 years), in hotspot areas known for Anti-Social Behaviour (ASB), exploitation, serious youth violence and young people that are furthest away from engaging in services.

You should expect to be appointed at the starting point of the salary scale and a higher starting salary band is dependent on you having extensive experience and skills in street work and detached outreach work as well as relevant frontline experience of working with at-risk young people.

These working hours will vary and will be worked according to business needs and notified to you in advance. You will be required to work late afternoons, evenings, and weekends as part of your normal working week

Benefits Summary:

- 25 annual leave days plus bank holidays per year (pro-rata for part-time staff)
- Pension scheme of up to 8% contribution
- Excellent training in Streets of Growth evidence-based change model inclusive of CBT skills training (CPD)
- Excellent on-going supervision, performance coaching and professional development coaching.
- An individualised annual training budget of up to £250 for external training in relation to professional career development e.g., psychological methods of practice.
- An enhanced Employee Assistance Scheme which provides free, 24/7 confidential helpline services including structured counselling services and practical resources aimed at supporting your work-life balance.
- Structured Professional pathways through the organisation inclusive of supported development into senior and advanced practitioner roles and further progression into management positions. .

The role:

Taking on a lead role to deliver targeted street work and outreach across the borough of Tower Hamlets. This involves engaging and building relationships of trust with young people at street level and in identified hotspot areas of risk where there is low to high anti-social behaviour, criminality and violence. Working with and engaging young people in strategic interventions across Lifestyle, Enterprise/Employability, Education and Environment that constructively challenge negative patterns of behaviour, create an experience for positive thinking, confidence building, entrepreneurial work skills, and tapping into the young person’s ambition, potential and talent.

You will have senior responsibility with the Frontline Director to plan and execute street work and outreach delivery in identified hotspot areas or risk based on street/community and partner intelligence. As well as holding a small street-engaged caseload of young people and providing a lead responsibility to deliver appropriate targeted intervention work during critical incidents in the community.

Who we are looking for:

Along with a relevant professional qualification at level 3 or degree level, you will have significant frontline experience working with young people, including experience in detached outreach work with young people and experience working with at-risk, vulnerable young people. You will also have good knowledge of safeguarding risk assessment and contextual safeguarding in addition to good practice in engaging young people.
Streets of Growth is committed to diversity in all that it does and strongly encourages applications from every part of the communities we serve. All appointments are made on merit. At Streets of Growth, we would like to encourage applications from people both with and without criminal convictions, however, the job offer has to be subject to vetting. The successful candidate will be required to apply for an enhanced criminal record check through the Disclosure and Barring Service (DBS). Due to the nature of the work, you are applying for you are required to disclose any criminal convictions that you have.

No agencies, please.

You may have experience in the following: Senior Youth Engagement Specialist, Senior Youth Outreach Coordinator, Senior Youth Development Officer, Senior Youth Program Facilitator, Senior Community Youth Advocate, Senior Adolescent Outreach Worker, Senior Youth Empowerment Coordinator, Senior Teen Outreach Worker, Senior Youth Mentorship Coordinator, Senior Youth Support Worker.

Who we are:

Streets of Growth is an outcome-driven charity, working to reduce harm and positively transform the lives of the most vulnerable and at-risk young people in East London. We do not wait for young people to walk through our doors, or to be referred by an agency, instead, we engage and reach out to young people across the streets and neighbourhoods. Working to build a relationship of trust, truth, and transformation with each young person, coaching and enabling them to support themselves to change negative lifestyles, move away from violence and harm, stay out of prison, get good jobs, and create a better future for themselves.

Location: Hayloft Point, 6 Middlesex Street, London E1 7EX
Contract: Permanent, Part time
Salary: £30,000 to £32,000 (pro rata for 21 hours)
Hours: 21 hours (within the hours of 2 pm – 10 pm)

Closing date: 12-05-2024

REF-213 195

Head of Wellbeing and Grants – The Solicitors’ Charity

We’re looking for a Head of Wellbeing and Grants to provide collaborative leadership to the Wellbeing and Grants Team and its operations, which are the centre of the Charity’s core charitable activities. As well as running a personal caseload, you’ll work with the team to develop a systematic approach/methodology to case management practice and review, rooted in case management best practice.

Salary c£56,500 to c£63,500 rising to c£57,500 to £64,500 after a 6-month probationary period. The point on these salary ranges at which you will be paid is dependent on your location.

Flexible working arrangements are possible, including homeworking with occasional attendance in person at meetings, largely in central London. Most staff work from home, though we also have an office in southwest London (SW12).

The Head of Wellbeing and Grants role

We have recently agreed our strategy for 2024-2026 and one of the focus areas will be, with the CEO and others, to ensure the successful implementation of the 3-year Strategy, focussing on the Wellbeing and Grants aspects of the strategic aims.

As holder of this senior role, you will lead in collaboratively designing and implementing a consistent methodology for, and systematic approach to, new and existing clients contacting the Charity. You’ll also ensure that the tools and technology used to do this are in place, used consistently and reviewed regularly. As well as management oversight of the Wellbeing and Grants Team, you will also hold a personal caseload and be expected to support Case Managers with particularly challenging cases.

We’re looking for someone with at least 10 years’ experience in casework practice in a client support or advice setting dealing with conversations with people with complex needs and sometimes in distress.  And with at least 3-5 years’ experience in leading/managing a client support function like casework or grants/awards team.

Other key demonstrable skills and experience include having completed other relevant qualifications/training and courses in the sphere of advice and support work e.g. counselling, case management practice, therapeutic approaches et al.

Why should you join us at The Solicitors’ Charity?

We are a small (but growing), friendly, largely virtual organisation with an enthusiastic, skilled, and experienced workforce. We are excited to have finalised our new strategy that will ensure we embed a holistic approach to improving the wellbeing of solicitors in need and their dependents.

Besides competitive salaries we have generous pension arrangements (up to 10% matched employer/employee contributions) and holiday entitlement (30 days plus Bank Holidays for a full-time member of the team, and an additional day on or near your birthday). There are Employee Assistance and staff discounts programmes in place, and we are flexible about working arrangements (hours and location). We also are piloting a Wellbeing Award of up to £500/year.

To apply:

i) please send a concise CV (2-3 pages) plus

ii) a covering letter of no more than 2 pages fully and clearly explaining how you meet each of the criteria set out in the job description and person specification to the address given in HOW TO APPLY

Deadline: Noon on Weds 15th May 2024.

Please also address any questions to this email account.

Initial interviews: 24th May 2024 (tbc).

These may be held online. Please note, if we receive a high number of applications, we may close this advertisement early. We encourage you to complete your application as soon as possible to avoid disappointment.

Real Estate Balance (REB) is a leading campaigning and membership organisation working to improve equality, diversity and inclusion (ED&I) in the real estate industry. Our members include different types of businesses, both large and small, from across the property sector.

We work at all levels of the industry, offering a range of programmes, campaigns and events that help leaders accelerate progress on diversity, support middle managers to create inclusive workplace cultures, and empower the next generation of leaders to unlock their potential and thrive.

Together with our members, we’re working to create a real estate industry that’s fairer, better-balanced and more equitable for everyone.

Established in 2016, REB now has close to 130 corporate members and is still growing. It is a not-for-profit organisation.

The Executive Management Administration team of 5, headed by the MD, run the organisation on a day-to-day basis. The team is supported by the REB board and committees, together with 3rd party providers for accounting, payroll, banking, media & public relations, website hosting and IT services.

Role and Responsibilities

New Position: Due to the increase in REB memberships and activities, a new full-time events role is being created to support the executive team.

Key Tasks – support the MD in creating and delivering a member engagement and events programme

1. Conception and collaboration of member events, through to completion

2. Promoting events to members, working alongside REB’s external PR/Communications agency

3. Managing event registrations and guest lists

4. Responsible for line managing the events administrator

5. Responsible for REB events planning, logistics, analysis (report & presentation) and follow-up actions

6. Attending meetings with members re event planning and development

7. Reporting quarterly to the board and attending board meetings with the Executive team

Detailed Responsibilities

1. Develop, manage and deliver REB’s event programme (working with MD and ED&I coordinator):

o upload event listings to website;

o prepare invitations;

o liaise with host venues;

o oversee registrations & comms;

o obtain event feedback

2. Monitor and evaluate events including reviewing feedback and attendance

3. Coordinate the CEO Breakfasts series

4. Maintain the Events page on the REB website

5. Maintain a database of venues

6. Identify, approach and secure appropriate speakers and participants for events

KNOWLEDGE & EXPERIENCE

1. Events management and logistics

2. Knowledge (preferably working knowledge) of Microsoft Dynamics and Marketing

3. Knowledge (preferably working knowledge) of current best practices and trends in ED&I, including familiarity with key concepts (e.g. allyship, unconscious bias, intersectionality, etc.)

Preferred Skills

1. Windows 10/Office 365 including Word, Excel, PowerPoint and other capabilities

2. CRM and website management systems

3. Filing and organisational skills

4. Minute taking and assigning follow-up actions

5. Collaborative working in a small team environment

6. Working with board members/special advisors and committee members on reports, reviews, approvals and presentations

7. Real Estate industry knowledge

Additional Notes

Preference is for applicant to have own laptop/desktop with printing/scanning facilities.

Saint Paul’s Hammersmith – Community Pastor Job Description

 Job Title Community Pastor

Responsible to Senior Pastor

Liaises with Saint Paul’s staff and congregation, external organisations, community and council bodies, Café team, and the public.

Work Location Saint Paul’s Hammersmith

Saint Paul’s is a dynamic church at the centre of our capital city, London. We have a vision to Encounter God and Awaken the City. Our desire is to become a white-hot centre of faith, where people can meet with God and learn what it means to be empowered by His Spirit in their everyday lives. We inspire our congregation to see God’s Kingdon come here on earth as it is in heaven, wherever He has called them to live, work and play their part in awakening our city with the good news of Jesus. If we have any particular emphasis after being a community who honour and seek God’s presence, it’s to empower the emerging generation as we pass on the baton of faith and raise up disciples who will lead and influence in every sphere of society.

The successful candidate will approach the role of Community Pastor with a clear passion and understanding of the theory of change that sits behind our vision. We wholeheartedly believe that as people encounter God, they will then be transformed and able to awaken the city through the power of His Spirit at work in them. Therefore, we intend for all our City Transformation work to help give people access to an encounter with God. This will happen in several ways, and most commonly we expect that the love, kindness and grace demonstrated in and through our various initiatives will provoke an interest in encountering God whatever background or context a person is coming from.

Overall Purpose of Role

In your role as Community Pastor, you will lead, innovate, and add momentum and direction to all of our local Community Outreach work at Saint Paul’s Hammersmith. You will strategically represent the church with external stakeholders, help to create key partnerships within the community, whilst building and empowering a dynamic and vibrant volunteer culture within the Saint Paul’s congregation.

You will oversee our Community Café and lead on all our community outreach programmes across Hammersmith, including our Community Hub, Café Concert and Love Christmas Project.

We are looking for someone with a proven track record in building volunteer teams, supporting key leaders and the ability to develop collaborative relationships with external organisations, charities and grant making bodies. You will enjoy the challenge and opportunity of a fast-paced environment, where teamwork is essential but where individual skills and distributed leadership are also required.

You will also be an ambassador for Love Your Neighbour (LYN) which is part of a national movement of churches collaborating in local communities, alongside people of all faiths and none to support individuals and families in need. This will involve being part of the LYN Hub Accelerator Programme, to help Saint Paul’s refine our vision and impact in this area of social transformation.

Key Responsibilities

• Effective coordination of our City Transformation ministry.
• Ensuring that our projects are meeting the needs of our community.
• Reaching out to those in crisis to help people access places of care, both inside and outside of Saint Paul’s, and helping people access programmes that address the root cause of crisis.
• Co-ordinating and implementing our vision to become a Love Your Neighbour hub that makes a long-term impact through social transformation and helping to implement our 5-year strategy for Social Transformation.
• Oversight of our Saint Paul’s Community Café and vision and strategy on scaling the café.
• Acting as an ambassador for and developing relationships with our partner charities, Spear and Crosslight to ensure that their ministries are well supported and integrated into the life of Saint Paul’s.
• With the support of our Operations Manager and using existing Love Your Neighbour impact measurement systems, collecting data and carrying out regular impact measurement to create reports for church leadership, PCC and funding partners.
• Key Lead and point person for Adult Safeguarding and sitting on the Saint Paul’s Safeguarding Team.
• Termly line-management and connection with our volunteer chaplains, chaplain to St Vincents Care Home, and chaplain to St Paul’s Primary School.
• Recruiting, training, supporting, and investing in a volunteer team to enable wide participation in our City Transformation ministry.
• Networking and building relationships with charitable organisations, churches, public sector organisations and other key stakeholders.
• Maximising opportunities for all ministry areas within the church to be involved in social transformation ministry.
• Responsibility for identifying and following through with grant applications and reporting.

You will also oversee the existing social action projects run by Saint Paul’s, namely;

Cafe Concerts

Our monthly Cafe Concerts were established in the Spring of 2023, aimed at creating a uniquely multi-generational open door for the local community to enjoy a morning of world-class music, coffee, cake, and a warm welcome. We now regularly host between 60-70 people, including local asylum seekers, residents from St Vincents care home, all alongside our growing Stay and Play community of Mums and Toddlers who join the Cafe Concert.

Community Hub

The Community Hub was created in 2023 to support those who are experiencing loneliness. There is a hot meal provided, as well as kids activities and lots of space for conversation. There have been seven Community Hubs in 2023, with over 500 guests (including many asylum seekers based in local hotels) and a 30-person volunteer team. We have supported in a variety of ways, including writing references, providing clothes and most importantly, forming friendships with people. 

Love Christmas

In December 2023, we partnered with Love Christmas to pack and deliver more than 720 Bags of Kindness to our local community, with the help of 30 volunteers. The combination of donations raised from within our congregation, and match funding from Love Your Neighbour enabled us to show practical love and care to some of the most vulnerable in our local area. You will be responsible for overseeing and developing this project.

You will also helping to establish new initiatives as the need arises, in collaboration with the Senior Team. This might include a breakfast club for children at our local school, Kids Matter, and Recovery Groups/ courses that will have a missional outworking and community focus.

Essential Skills, Knowledge and Experience

You will be flexible and able to work dynamically to respond to needs as they arise whilst keeping a strategic eye on upcoming opportunities and challenges. You will use your experience in social action to review the needs of your community and offer tailor-made services in response to them, it will involve partnering with others in the community and being entrepreneurial and forward thinking in how to tackle the issue of poverty and local need.

· Active engagement in Saint Paul’s Hammersmith church life/community.

· Excellent communication skills both written and oral

· Understanding of and alignment with the Saint Paul’s vision and the associated ministries.

· The ability to develop positive and professional relationships - internally and with third parties.

· Personal maturity, wisdom, and discretion – acts with integrity and models Christ-like values.

· Flexible, adaptable, ‘can do’ attitude, offers solutions to problems.

· Customer-facing skills, dealing confidently with a diverse range of clients and visitors.

· Ability to seek clarification, adapt approach to resolve (or avoid) conflict and manage complaints and/or challenging requests.

· Strong attention to detail.

· Ability to multi-task and prioritise using excellent time-management skills.

· Intermediate skills in IT and MS Office suite, database applications, calendar management etc. 

· Active listening skills and ability to understand employee needs in a sensitive manner.

Working Requirements

• Proof of right to work in the UK according to UK Legislation.
• Days of work: 35 hours per week, Sunday – Thursday, with some occasional evening and Saturday working as required (TOIL given).
• Work hours: 9:30 am – 5:30 pm with a one-hour unpaid lunch break. Flexible working on Sundays to accommodate various services.

Key church services and events

· Key church events: Annual Parochial Church Meeting, Church Weekend, and some evening events.

· Easter and Christmas services.

· Staff events: Staff retreat (typically 1 week in January)

· Attendance at Tuesday morning staff meeting

Package

· Annual salary of £28k – £32k depending on experience.

· 25 days of annual leave plus bank holidays

· Employer pension contribution

· Annual staff retreat at an offsite location.

· Important note:  Many roles require candidates to be DBS checked (Disclosure and Barring Service Certificate) up to the appropriate level as a condition of employment.

Applications close at 5pm on Wednesday 8th May, with Interviews being held on Wednesday 15th May

About RLS 

RLS is a UK charity and a non-profit company in Greece (AMKE). 

Refugee Legal Support works in solidarity with people who migrate. We operate in the UK, France and Greece, promoting and protecting rights through legal support, casework, litigation, engagement, training and partnerships. We advocate for safe migration and oppose discriminatory immigration systems and policies.

RLS has held a legal aid contract in the UK since 2023. 

About the Afghan Pro Bono Initiative (APBI)

The Afghan Pro Bono Initiative is a specialist casework project delivered by RLS with funding and pro bono assistance from 14 leading commercial law firms. It is a project delivered in partnership with SPI. 

Firm pro bono lawyers are trained and supervised by the project’s two full-time supervising lawyers so that they can then assist with legal casework.

APBI has two core components. The team delivers legal information and support to and within the Afghan community, working together with the Community Engagement and Research Lead to ensure wide access. While the project also provides high quality legal representation in a range of cases for this community. This includes family reunion, the ARAP scheme, the Afghan Citizens Resettlement Scheme and others. 

APBI then aims to respond to the increased need for legal information, advice and representation of Afghan nationals and their family members forced to seek protection and reunion with family in the United Kingdom following the Taliban takeover. The project is now going into its 3rd year, and won the Most Effective Pro Bono Partnership Award at the Law Works Pro Bono Awards in 2022 as well as being nominated and commended for numerous other awards in 2022 and 2023. 

The casework of this project feeds into strategic research, policy and advocacy efforts to make existing ‘safe’ routes to protection (in particular refugee family reunion and resettlement schemes) more accessible and effective, advocate for their expansion and defend the fundamental rights of people on the move by influencing policy and decision making. 

Litigation arising out of the project is actively pursued (where eligible) under RLS’s legal aid contract to push for better decision-making, secure results for individuals and pursue improvements in the relevant law, policy and practices. 

RLS recognise that pro bono legal work is always an adjunct to, and not a substitute for, an adequate system of publicly funded legal services. 

Key responsibilities and objectives

The post holder will be a staff member of Refugee Legal Support. They will be a participant within the Afghan Pro Bono Initiative project team, which comprises two lawyers (the other being at SPI), a coordinator and a Community Engagement and Research Lead in addition to the volunteer lawyers from the individual commercial firm partners. 
 

Key responsibilities

• Manage a small caseload and provide high quality legal advice and representation to clients;

• Supervise the work of volunteer pro bono commercial lawyers on cases;

• Deliver training to pro bono commercial lawyers;

• Ensure that all legal work is promptly and accurate recorded on RLS’s case management system and keep relevant time recording; 

• Develop and disseminate relevant information on legal developments in this area for relevant stakeholders, including both the Afghan Community and building the capacity of other practitioners;

• Work in close collaboration with the other project Lawyer/s to develop and share experiences and best practice in relation to all aspects of casework (legal, evidential and procedural) and relevant internal processes;

• Work in close collaboration with the Legal Director, Programmes Manager and Coordinator to ensure that appropriate steps to achieve the aims and objectives of the project are taken, including ensuring that relevant data is obtained and assisting with the timely completion of the project Operational Plan/s;

• Work in close collaboration with the APBI Coordinator and Programmes Manager to contribute to the production of materials such as project periodic reports, information on emerging and strategic issues in relation to ‘safe’ routes for use in advocacy, content for newsletters, social media posts and articles to raise awareness of the project and its aims and outputs;

• Participate in, and contribute to, RLS’s monitoring, evaluation and learning framework;

• Be an active member of the RLS team participating in team meetings at both the UK and International level: engaging in a collegiate and collaborative environment that includes participating in the development of a new and exciting legal organisation; 

• Be an active and collaborative member of the APBI Project team together with the other Lawyer/s, Coordinator and Community Engagement and Research Lead;

• Work in close collaboration with the Community Engagement and Research Lead to contribute to the production of information sheets and other materials to disseminate to the Afghan community/ies;

• Maintain accurate and confidential records in line with GDPR;

• Adhere to RLS safeguarding policies and procedures at all times. 

Person Specification

Essential

• Be either a member of the Bar, a solicitor and accredited to IAAS Senior caseworker level, accredited to IAAS Senior caseworker level, or OISC accredited to Level 3;

• Experience of asylum casework;

• Experience of refugee family reunion procedures and applications, including applications outside of the Immigration Rules reliant on Article 8 ECHR and other human rights provisions;

• Experience of online immigration applications; 

• Demonstrable knowledge of legal aid provision and ECF applications; 

• Demonstrable supervision experience; 

• Experience of and commitment to working in a collaborative way on legal cases;

• Good verbal and written communication skills in English;

• Strong organisational skills, including the ability to prioritise work and meet deadlines;

• Strong attention to detail, responsiveness, reliability and dependability;

• Strong interpersonal and relationship management skills and an ability to deal professionally and collaboratively with both legal and not-for-profit stakeholders;

• Computer literacy;

• Right to reside and work in the UK;

• Enjoy working with a small team in a flexible and fast-paced environment, as well as being an independent self-starter able to work with a high degree of autonomy;

• Have a strong commitment to upholding the human rights of asylum seekers, migrants, and refugees; 

• Commitment to the aims of the project and the values of RLS.

• The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not a barrier to the role. 

Desirable

• Those with lived experience of navigating immigration systems are strongly encouraged to apply and will be favourable considered;

• Experience of legal aid casework; 

• Experience of conducting immigration appeals and/or public law litigation; 

• Experience of supervising commercial lawyers in a pro bono project setting;

• Experience of preparing and delivering training;

• Interest in collaborating with non-legal colleagues to bring about systemic change;

• Working knowledge of Dari and/or Pashto.

Ruils is a user-led charity that supports disabled adults and people with long-term health and/or mental health conditions to live independently, be part of their community and live life to the full. We provide information, advice, practical support, befriending and accessible activities to our clients and families.

We are working with the SWL ICB and local GPs to deliver an exciting new service within Hampton North. The Community Health and Wellbeing Worker will speak to households about health and wellbeing, alongside offering support to connect people to services and activities in their local community. The role aims to empower people to take control of their lives.

It involves working with people who may be experiencing a number of issues, so you will need outstanding listening and communication skills, empathy and enthusiasm. You will need excellent organisational skills, be adept at seeking out information for relevant community services and have the tenacity to help people achieve sustainable improvements in their wellbeing.

Main duties include:

• Managing a caseload of households, providing monthly home visits and providing a continuous point of contact for all members of the household.
• Working with the client to assess their needs, create personalised action plans and locate support within the community.
• Supporting clients to prioritise and address practical, health, social and emotional issues in their lives which affect their wellbeing.
• Engaging with community organisations and specialist services that provide support to ease the pathway for your clients.
• Building and maintaining relationships with primary care networks, GPs, health care professionals and services across the borough.

What we can offer you:

• A vibrant and interesting work environment – every day is different.
• An experienced and supportive leadership team.
• Training and development opportunities.
• Flexible working.
• Kind and caring colleagues who work as a team.
• A cycle-to-work scheme.
• An employee assistance programme (EAP).

We operate a Guaranteed Interview Scheme; we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

To apply, please email Viv Sage, HR Consultant, via the Apply button.

Closing date: 9th May 2024

Interview date: w/c 13th May 2024

Job Description

Job Title: Wellbeing Navigator

Accountable to: Wellbeing Hub Manager and Senior Wellbeing Navigator

Accountable for: Working with the team and volunteers

Location: The Meritage Centre, Hendon, Barnet, NW4

Hours worked between: 9.30am - 5.30pm Monday - Friday pro rata

PURPOSE OF THE JOB

The Barnet Wellbeing Hub is an exciting new initiative that utilises a social prescribing model to support adults over 16 years old with common and long term conditions and/or social care needs to become involved in community activities. The Wellbeing Hub is an integral component of the overall Integrated Wellbeing Service Strategy for Barnet. A vacancy available for the right candidate to support the continued growth and development of the Social Prescribing offer in Barnet.

The hub acts as a referral Single Point of Access between statutory providers and community settings. A high volume of people are referred from statutory providers, other community organisations, or could self-refer to the hub. Staff will support individuals to engage with community activities.

The role of the wellbeing navigator team will be to provide a holistic service from referral through to discharge. They will work with partners to accept referrals into the service. They will welcome each person, provide a short triage to ensure that their conditions are appropriate ones for the service to assist, and then make appointments for them to visit for more in-depth assistance where necessary. They will also carry out background administration for this service such as logging individual details onto the service database.

MAIN TASKS

Individual Support

• Working with other team members, to provide first point of contact to all those accessing the service, whether face to face, by telephone or email.
• As part of a team, make contact to all people referred into the service.
• Provide a basic Triage service to people who are referred, either over the telephone or via appointments in the office.
• For those people with appropriate needs, book appointments for them to meet.
• Assist people to engage with community activities.
• Follow up with people who have used the service to ensure that they are engaging successfully.
• Provide a professional service that maintains boundaries, but is warm and respectful.
• Maintain individual confidentiality and respects equal rights and diversity.

Outreach work

Links with other community organisations and relationships with statutory services are integral to the success of the Wellbeing Hub. You will be working as part of the team to formulate an outreach work plan to support the Integrated Wellbeing Service working with our partners,

• Log all individuals accessing the service onto the central database in an accurate and timely fashion.
• Liaise with our partners and encourage collaborative and partnership working
• Build relationships and rapport with external partners
• Seek and generate referrals to the Wellbeing Hub and improve the community access into the Wellbeing Hub service
• Work flexibly at other premises, including GP practices, to deliver Emotional Health Checks to individuals based around the borough where appropriate

Administrative Duties

• Log all individuals accessing the service onto the central database in an accurate and timely fashion.
• Information logged should include people’s demographic information, presenting needs and any other case notes deemed to be appropriate.
• Log appointments for people to meet Wellbeing Navigators.
• Ensure that all paper or computerised records and documentation regarding the service is effectively and securely stored.

General duties

• To maintain accurate records to fulfil reporting requirements
• To adhere to all policies including equal opportunity policy and volunteer policy at all times
• Support the team in the setup and facilitation of events throughout the year and support the continued development of our activities
• Work with the team to support the recruitment and management of volunteers to create a team of hub champions to support the work of the navigators
• Attend and contribute to regular team meetings and supervision, as well as training sessions
• Carry out such other duties as deemed appropriate and may be reasonably required by the Service Manager.

PERSON SPECIFICATION

The Barnet Wellbeing Hub is an exciting and innovative initiative in the Borough that will improve the lives of thousands of people with health and social care needs. This role is a great job opportunity for candidates who have the relevant experience and skill sets. The post holder will need to be organised, self-motivated, and a quick learner. Candidates are expected to possess the following:-

Essential

• Experience of a customer care environment
• Experience of mental health needs or of working with people with mental health needs
• Ability to work on one’s own initiatives and self-motivated
• Excellent interpersonal and communication skills
• Excellent standard of literacy and numeracy and IT competency
• Strong commitment to teamwork to ensure the tasks required are completed
• Ability to work flexibly with other colleagues within the team
• Ability to be proactive and to problem solve, including seeking creative or imaginative solutions
• Ability to work under pressure and cope effectively and/or support others to cope effectively with difficult situations
• Self-motivated, enthusiastic and ‘can do’ attitude
• Strong ability to ensure confidentiality, data quality and integrity are kept at all times
• Commitment and ability to meet set deadlines for report generation and other tasks
• Commitment to equality and diversity

Only shortlisted candidates will be contacted.