Are you an excellent listener with a calm and responsive approach?

We are looking for an individual experienced in social care who has excellent customer care skills and a positive and confident communication style. You will need to be able to deal with issues that arise in a calm manner, offering appropriate support and advice to those who call. You will also require good IT and administration skills including Microsoft Word and Excel.

Senior responsibilities:
This role is ideal for those individuals who are looking to progress into management whilst working within a very experienced and established team.

You will also be expected to carry out routine administration tasks such as preparing personnel files for CQC inspections, recording & managing incident reports and collating & organising timesheets.

Terms of the role:
Hours are on a waking night basis, shifts will operation from 7.50pm till 08:10am.

Due to the nature of this role, the post is not suitable for individuals with commitments during the day which may affect their ability to perform a waking night shift.

The Out of Hours Service…

Creative Support’s Out of Hours service, based at our Head Office in Stockport Town Centre, provides essential support to staff, service users and third parties outside of normal office hours every day including Christmas Day.

The OOH Service offers expert internal advice as a telephone service, run each night by a qualified and trained social care advisor and a trained administrator. The core purpose of the service is to respond to serious issues and incidents that arise within the organisations services nationally.

What We Offer…

This is a perfect opportunity for those who are seeking to progress in the health and social care sector. We will support your continuous development by offering training and support. You may also have the opportunity to get involved in other aspects of quality within Creative Support such as assisting with key pieces of quality work.

Do you have the commitment and positive values to make a difference to the lives of individuals with Learning Disabilities and Autism in Wigan?

Creative Support is a non-profit organisation which provides high quality person centred social care services for people with learning disabilities, autism, mental health and other needs. We are looking for a knowledgeable, resourceful and energetic Team Leader for 3 supported living houses in Wigan.

The three houses provide care and support to up to 12 service users with a range of care and support needs. We pride ourselves on our ability to provide person centred and tailored support to ensure individuals are able to explore life opportunities, build and develop skills and aspire to achieve their goals. We are looking for an individual to work with our senior management team to ensure this is achieved for these individuals.

You must have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You must be able to write clear assessments, support plans and guidelines and work positively within a consistent, mutually supportive team ethos.  You must be able to lead a team with confidence and provide clear supervisions and support to your team members.

You must be willing to actively embrace all aspects of the role including support with personal care and domestic tasks as well as community activities, day trips and holidays.

This role offers unique and challenging opportunities bringing great job satisfaction and wonderful development and career opportunities. We provide relevant training including accredited management training and health and social care diplomas through our own training academy. You will be required to manage rotas and within this work in a flexible manner including working evenings, weekends and sleep-ins as required.

In addition to opportunities for personal and career development we offer good conditions of service and a supportive, hands-on management culture.

We are seeking a passionate and child-centred, Therapeutic Practitioner who will provide tailored therapeutic support for participants on our programme who are at risk of school exclusion through a creative and relational approach through our virtual and school based programmes. 

The ideal candidate will work with a caseload of up to 20 students throughout the week working alongside qualified teachers, behavioural specialists, youth workers and will be willing to advocate for the most vulnerable young people in our society. In light of the challenges created by Covid-19, the ideal candidate will be digitally competent and confident in delivering sessions digitally as well as in person.

As part of the role, you will also be provided with fortnightly supervision by experienced Psychotherapists on our team.

It is a dynamic and varied role that requires commitment,  passion, knowledge, experience and flexibility to adapt digitally to improving outcomes for our young people in boroughs across London.

Requirements:

• Minimum Level 3 and above qualification in Child and Adolescent Counselling / Psychotherapy

• Have some level of experience of working digitally 

• Be a member of HCPC /BAAT/BACP/UKCP.

• Have experience of short-term/brief therapy 

• Work with young people and families from a diverse range of backgrounds and cultures.

• Have a passion for using football as a tool for engaging young people

• Experience of working with children and young people who present challenging behaviour and who have complex social, emotional and learning needs.

• Provide therapeutic support through a range of creative and relational approaches.

• Work in a multi-disciplinary/multi-agency setting with a variety of professionals

Football Beyond Borders is an equal opportunity employer and committed to recruiting and developing a workforce that reflects the community in which we operate. We particularly welcome applications from black and minority ethnic candidates as they are underrepresented in senior roles in this sector and therapy services.

Service Manager - Mother and Baby Unit
HMP Styal, Wilmslow

About Us

We are Family Action, a national charity committed to building stronger families and brighter lives by delivering innovative and effective services and support that reaches out to many of the UK’s most vulnerable people.

Our HMP Styal Mother and Baby Unit provides support services and Ofsted registered nursery provision for up to nine mothers and their babies. This unique service ensures children have the best possible start in life to achieve their full potential. Mothers are provided with a range of interventions and support, including enhanced attachment and parental skills, to achieve their aspirations and be confident parents.

The strategic aims of the service for mothers, babies and pregnant women are to:

- Make a positive difference to their lives, both in terms of outcomes and experience of services
- Enable them to build and maintain positive relationships
- Reduce reoffending and the social, economic and emotional impact
- Increase their access to support networks in their communities

We are now looking for a Service Manager to lead the delivery of the HMP Styal Mother and Baby Unit.

The Benefits

- Salary of £34,373 - £38,353 per annum
- Leave entitlement and pension scheme
- Career development opportunities
- Full induction and ongoing quality training
- The opportunity to become part of Family Action initiatives
- Flexible working hours
- Managed workloads with regular supportive and reflective supervision

This is the ideal role for an individual with safeguarding experience and a track record of delivering positive outcomes for children and families to make a real impact on the first stages of life for babies and their mothers in prison.

We’ve got a great set of values that we operate by: people focus, mutual respect, excellence in all we do and a can-do attitude. Couple these with our strong benefits package and the chance to make a huge difference to both mothers and babies and you’ll discover a highly compelling reason to join Family Action and lead an exceptional service.

The Role

As the Service Manager, you will be tasked with managing the family support provision for women and babies on the unit and overseeing the support pathway for all pregnant women at HMP Styal.

Managing and supervising a small team of family support, therapeutic and admin staff, you will ensure that the service offers high quality parenting and family support interventions. You’ll make sure that positive attachments and resilient parenting is promoted and the on-site nursery provision supports positive outcomes for mothers and babies.

You will develop and maintain partnerships across HMP Styal including with the MBU Nursery Manager and ensure the service is robust, co-ordinated and focuses on safeguarding and risk management.

About You

To be considered as the Service Manager, you will need:

- Extensive experience of undertaking a safeguarding role and of assessing and managing safeguarding and other risk issues
- Experience of working in services that deliver and can evidence positive outcomes for children and families
- Experience of managing staff including supervision, appraisals, team and budget management
- Experience of complex case planning and co-ordination within a multi-disciplinary arena to achieve best outcomes for children and families
- Experience of monitoring, evaluating and reviewing service performance and outcomes
- A recognised professional qualification in social work, social care or health or equivalent experience and evidence of a commitment to continuing learning and professional development

Other organisations may call this role Nursery Services Manager, Mother and Baby Unit Manager, MBU Manager, Senior Mother and Baby Unit Practitioner, Charity Service Manager, or Support Service Manager.

The closing date for this role is midnight on the 10th July 2020. Interviews are scheduled to take place the week commencing the 20th July 2020.

Please note, this is a 7 days per week service, 52 weeks of the year. There is an expectation of regular evening and weekend on-call responsibility and occasional back up cover attached to the role, which is reflected in the salary.

Webrecruit and Family Action are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next challenge as a Service Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.