Senior support worker jobs
Using Anonymous Recruitment
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You will be working with young adults (18-30 years old) from an asylum/refugee background. The young people you will be working with will have arrived as unaccompanied minors to the UK, will be seeking asylum or have refugee status, and will have been under 24 years old upon referral. We offer open ended psychotherapy, always working towards enabling people to move towards independence.
You will be working in a multicultural and multilingual therapeutic environment and embrace the opportunity to engage in multi-disciplinary work with our team of therapists, social workers, Art, Music, Sports, Yoga providers and education tutors. We offer open ended psychotherapy, always working towards enabling people to move towards independence.
Please read the Clinical Context and Model at Baobab document attached.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary circa £45k with opportunities for growth.
Generous Relocation Package with accommodation available at a low rental agreement.
Do you have a leadership career in Care and are looking to join a faith-based organisation dedicated to supporting vulnerable people in a beautiful part of the UK.
Karrek Community is a vibrant not-for-profit company that provide genuine person-centered support to a wide range of people across the County.
Whether you have a background in Social Care or the NHS this might be an opportunity for you work with a committed leadership team that wants to impact the lives of people that need that extra level of support to enable them to live at home for as long as possible.
With close connections with the Christian community Karrek Community aspires to influence the sector from a faith perspective whilst delivering inclusive support to those in need.
You will need to hold relevant care sector qualifications, be a car driver and be prepared to assist the Directors in maintaining the Christian ethos with the leadership team. For the full job description please refer to the attacehment below.
If becoming the Homecare & Complex Support Registered Manager for Karrek sounds interesting to you and you would like to have an informal chat with one of our Directors, please contact us.
(Please only appply if you have the right to work in the UK. We do not offer sponsorship for this or any other role)
Benefits
- 35 days Annual Leave
- Accomodation provided where required (available at a low rental agreement)
- Making a difference in vulnerable adults lives
- Beautiful Location in the heart of Cornwall
- Help to shape the direction of a growing company
Please take a look at our website for more information on Karrek, who we are, our values and ethos.
We look forward to hearing from you.
Karrek is a not-for-profit Home Care Company supporting vulnerable people and their families in Cornwall.
The client requests no contact from agencies or media sales.
OVERALL, PURPOSE
The primary purpose of the Night and Weekend Manager role is to ensure the effective management and operation of MPMT’s housing projects in Southeast London, focusing on promoting the safety, well-being, and personal development of children and young female residents. This includes providing strong leadership to a team of night and weekend support workers, ensuring high service delivery standards, and fostering collaborative relationships with local authorities and other stakeholders. The role is instrumental in delivering emotional and practical support to residents, overseeing efficient project operations, and enforcing organisational policies to create a safe, nurturing, and inclusive environment that empowers residents to thrive.
GENIUNE OCCUPATIONAL REQUIREMENT
In accordance with the Equality Act 2010, Schedule 9, Part 1, it is a genuine occupational requirement (GOR) that the post holder is female. This requirement is essential for the role - please read page 5.
KEY RESPONSIBILITIES
Project Management
• Develop and monitor policies, procedures, and good practices.
• Ensure health and safety procedures are fully implemented, organise regular fire drills, and ensure all emergency procedures are understood.
• Efficiently manage evening, night, and weekend operations at Tressillian Road (TR) and Erlanger Road (ER).
Team Management and Supervision
• Supervise staff in frontline duties.
• Lead and supervise Night and Weekend Supervisors (NWS), ensuring adherence to HR policies.
• Conduct regular meetings with direct reports for supervision and support, handling disciplinary or performance issues as needed.
• Oversee the induction and training of new staff, residents, and volunteers and participate in team appraisals.
• Co-manage recruitment procedures with the Senior Operations Manager, including the interview process.
• Monitor and coordinate staff leave and sickness absence, and maintain team records using BrightHR.
Resident Support
• Participate in annual safeguarding training for children and adults and act as Designated Safeguarding Lead (Level 3) during on-call and on-site periods.
• Provide emotional and practical support to residents in distress, fostering development and independence.
• Coordinate the organisation of workshops and events, integrating resident suggestions and feedback.
• Maintain contact with residents absent for extended periods without notice and facilitate welcome visits while adhering to GDPR and safeguarding rules.
Service Delivery
• Oversee the quality of support and housing services at TR and ER, maintaining rental accounts, minimising arrears, and managing terms of Licence Agreements.
• Manage complex issues or tenancy breaches.
• Lead control of voids and rent arrears and ensure new residents are effectively inducted.
• Conduct risk assessments for building and fire safety, supervise repairs, and manage reception duties.
• Ensure the completion of necessary training for all team members, including de-escalation, and handle sensitive situations professionally.
Partnership Development
• Cultivate and manage partnerships with local authorities, housing providers, and contractors to support service delivery.
• Develop new partnerships as required, maintaining strong relationships with key stakeholders.
Administrative Duties
• Assist with monitoring staff rota, cover arrangements, and update internal MIS systems like INFORM.
• Handle basic rent account management tasks and assist building management at TR and ER when required.
• Ensure management decisions are executed effectively, participating in policy reviews and suggesting improvements.
PERSON SPECIFICATION
Essential Qualifications and Experience
• Minimum 2 years' experience in supported housing or a similar setting
• Experience supervising staff in a residential setting
• Experience working with vulnerable young females
• Demonstrable knowledge of safeguarding procedures
• Experience with risk assessment and management
• Female applicant (Genuine Occupational Requirement under Equality Act 2010, Schedule 9, Part 1)
Knowledge and Skills
• Strong understanding of housing management principles
• Knowledge of relevant legislation (safeguarding, health and safety, housing)
• Excellent communication skills, both written and verbal
• Ability to manage complex cases and tenancy issues
• Proficiency with housing management systems (INFORM, BrightHR)
• Budget management and financial literacy
• Conflict resolution and de-escalation techniques
Personal Attributes
• Passionate about supporting vulnerable young people
• Empathetic approach to diverse challenges
• Commitment to creating an inclusive environment
• Ability to work independently during night/weekend hours
• Resilient under pressure
• Flexible approach to changing priorities
• Strong professional boundaries
Leadership Abilities
• Proven ability to supervise and develop staff.
• Experience conducting staff appraisals and performance management.
• Ability to implement policies and procedures effectively.
• Strong decision-making skills, especially in emergencies.
• Collaborative approach to partnership working.
Additional Requirements
• Enhanced DBS check clearance is required prior to employment
• Provision of two professional references
• Residence within a reasonable traveling distance (desirable)
• Willingness to work nights, weekends, and be on-call
• Commitment to ongoing professional development
ROLE PURPOSE
You will be part of a team helping to transform lives by enabling young people to manage their licenses and move towards greater independence within the community. This role requires knowledge of supporting individuals with complex needs using trauma-informed approaches and working in a Psychologically Informed Environment. The service operates 24 hours a day, 7 days a week.
GENUINE OCCUPATIONAL REQUIREMENT
In accordance with the Equality Act 2010, Schedule 9, Part 1, it is a genuine occupational requirement (GOR) that the post holder is female. This requirement is essential for the role due to the following reasons:
1. Privacy and Dignity: The role involves working closely with female residents during sensitive hours (evenings, nights, and weekends) where privacy and dignity are paramount. Female residents may feel uncomfortable or distressed receiving support from a male/male presenting worker during these times, especially in situations involving personal care or emotional vulnerability.
2. Safety and Trust: Many of the residents may have experienced trauma, including domestic violence or abuse, often perpetrated by males. The presence of a female manager helps create a safe and supportive environment where these individuals can feel secure and trust the support being provided
3. Legitimate Aim: The requirement ensures that the MPMT can maintain its commitment to providing gender-sensitive services tailored to the needs of vulnerable females. This aligns with the legitimate aim of protecting residents’ well-being and mental health.
4. Proportionality: The occupational requirement is a proportionate means of achieving the legitimate aim, as it directly addresses the needs of residents in a way that cannot be achieved through alternative measures, such as reallocating duties or employing male/male presenting staff for this role.
This GOR has been carefully considered to ensure compliance with legal standards under the Equality Act 2010 and is applied only where it is essential for fulfilling the primary responsibilities of this specific role.
The successful candidate will be responsible for managing night and weekend operations at our Southeast London housing projects, providing leadership to support workers, ensuring resident safety and wellbeing, and maintaining high standards of service delivery in accordance with the Marsha Phoenix Memorial Trust's mission to support children and young females through secure housing and development opportunities.
ADDITIONAL REQUIREMENTS
• Completion of an enhanced DBS check before employment.
• Provision of two professional referees.
• Residency within a reasonable travelling distance is desirable.
1. This is a female-only role.
2. Unfortunately, our facilities are not accessible to applicants in wheelchairs.
3. Applicants must be over 25 years old and must not have been a resident of MPMT for at least 7 years (since August 2018).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
What you’ll do
ShareAction’s Banking Standards team works towards holding financial institutions accountable for their impact on climate change. We have a history of campaigning on key aspects of banks’ climate strategies – such as their emission reduction targets or fossil fuel policies – and we are gradually expanding our work to include other sustainability themes and banking regulation. We have achieved significant wins, such as contributing to HSBC becoming the world’s largest bank to cease financing for new oil and gas fields, Barclays dramatically reducing its oil sands financing, and mobilising investors to call on Societe Generale to set a renewable energy target.
The team is structured around two main pillars: our campaigning and our research pillar. The research pillar ensures that the team’s campaigning and advocacy work is based on sound analysis and facts. The Senior Research Manager oversees the research pillar, currently composed of three more junior researchers. The Senior Research Manager is responsible for developing and implementing a research strategy that underpins campaign needs for analysis and insight in line with campaign timelines and available resources. You will oversee and contribute to the delivery of high-quality research outputs, including thematic reports, investor briefings, and surveys of Europe’s largest banks, and ensure that they are underpinned by clear and robust research methodologies. Alongside the Head of Banking Programme and the Senior Campaign Manager, you’ll act as an ambassador for the team in external forums, the media, and when meeting with and presenting to external stakeholders, including banks, civil society organisations, and investors.
If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!
What you’ll bring to the team
To be successful, you will:
- Have a good understanding of how banks work and how they can help address climate change, developed through experience working in or with banks.
- Be a strategic thinker.
- Have excellent project management and organisational skills, with a proven ability to autonomously manage research projects, allocate tasks, and handle multiple competing priorities to meet deadlines.
- Have extensive experience carrying out research and an ability to summarise complex issues and datasets for others in a clear and concise way.
- Have advanced Excel skills.
- Have experience managing a team of research professionals and/or providing direct line management support.
- Have a proven ability to handle relationships with multiple external stakeholders in the private and public sectors.
- Have excellent communication skills, both written and verbal, and the ability to flex your style according to your audience.
- Be a collaborative team player who is comfortable receiving feedback and ideas from more junior staff, seeks opportunities to support colleagues and is willing to support other areas of work as needed.
- Be passionate about the issues ShareAction advocates for and be comfortable working in a campaigning environment.
It would also be great – but not essential – if you meet the following criteria:
- Experience in conducting surveys and/or carrying out qualitative or quantitative research on financial institutions.
- A good understanding of responsible investment.
- Experience integrating innovative tools and approaches into research processes, such as AI tools.
- Subject matter knowledge in climate change, biodiversity and/or human rights.
- Experience using the Salesforce CRM system and/or Cascade and/or Eikon.
We have a formal hybrid working policy in place, and the Banking team meets in the office every Tuesday for a team meeting and team lunch. We also aim to organise additional team-specific meetings on those days. We expect candidates who live in London to come to the office every Tuesday and those who live outside London to come to the office two Tuesdays a month.
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
- The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
- A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- An 8% non-contributory pension invested with NEST and their green funds.
- A healthcare plan with Bupa.
- An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- Death in service cover of 3x salary.
- 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay: starting at 5 weeks’ full pay from day 1.
- Season ticket loan and cycle-to-work scheme.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9.00 am on Monday, 29th September 2025.
Applications will be reviewed regularly, and this advert may close earlier than stated if a suitable candidate is identified. You are therefore encouraged to apply as soon as you can. Previous applicants should not reapply.
Interview dates: There will be two rounds of online interviews for selected candidates.
To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
We are advertising for 2x Homicide Family Case Workers in the West Midlands Homicide Team.
This post covers the whole of the West Midlands (depending on demand) both roles will be working 37.5 hours a week with a permanent contract.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
Becoming a Homicide Caseworker is a unique opportunity to support families and individuals bereaved by and eyewitness to murder and manslaughter.
The National Homicide Service is a fast paced, specialist team funded directly by the Ministry of Justice to provide exceptional trauma informed practical and emotional support every day.
You Will:
- Work closely with the Major Crime Police Units, Senior Investigators and Family Liaison Officers, you will provide a pivotal role to support clients through the Criminal Justice System.
- As well as by phone and Zoom, you will meet families in their own homes or community, therefore travelling across the area you work will be essential. You will complete needs assessments, and will coordinate and deliver a tailored package of support alongside our commissioned providers and other key stakeholders.
- The role of Homicide Caseworker is varied, demanding and rewarding; no one day is the same and you will thrive on this challenge. You will need to be extremely organised and able work independently and as well as being a pro-active, supportive member of a team open to developing your personal resilience.
- Our priority is to ensure that those bereaved by and eyewitness to murder have the support they need for as long as they need.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
The role of Senior Hospice at Home Paramedic/Nurse is in place to provide high quality specialist palliative nursing care, skills, advice and support to patients, carers and those important to the patient. This role will support the delivery of planned and unplanned care across Rennie Grove Peace Hospice.
You will work across shifts covering 7am-9.30pm. Although based in the community, post holders may occasionally be required to work in other Rennie Grove Peace Care settings in order to ensure adequate staffing levels and to gain experience of the wider hospice delivery of care.
You will therefore need to demonstrate your abilities in the following areas:
- Proactively contribute to the delivery of high-quality safe evidence-based care.
- Responding to SOS calls visiting patients in their own home to provide palliative and end of life care.
- To lead on and coordinate assessment, planning and evaluation of individualised patient centred care. Ensuring a holistic approach that is sensitive and responsive to the patients’ ever changing needs.
- To be responsible for the coordination and smooth running of a shift and visits ensuring it is well organised.
- As a member of the wider Rennie Grove Peace Care staff sign up and demonstrate delivery of the organisational agreed mission, vision and values.
- Acting as a Rennie Grove Peace ambassador within the community.
- As a lone worker be responsible for your own and others safety by adhering to the Lone Worker policy and procedure requirements.
ARE YOU READY TO MAKE A DIFFERENCE? Click ‘Apply Now’….
All candidates must have the right to work in the UK.
Please note, we do not sponsor for this role and due to the minimal hours required for this role, we cannot progress applications for candidates sponsored by another employer.
If successful, you'll join on the first working Monday of the month so we can best support you with our structured induction programme.
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
To ensure fairness and consistency to select the best candidate to this role, all our applications are anonymised up until an interview has been confirmed.
Our commitment to Equality and Diversity
At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.
Luminary is a charity dedicated to supporting women who have experienced gender-based violence on their journey toward employment, further education, and volunteering.
Our two-year programme is designed to equip women with the tools and confidence they need to thrive. We take a holistic approach to employability by combining practical skills training, personal development, and ongoing tailored support. Our offer includes training, one-to-one progression support, counselling, mentoring, community events, work experience placements and apprenticeships either via the partner social enterprise Luminary Bakery or via our external partners.
At the heart of everything we do is our shared mission: to ensure women are financially secure, free from cycles of harm, and have the power to thrive.
The Role
We are currently seeking an experienced Progression Support Worker to join our team. In this role, you will work with a caseload of around 20 women, providing personalised, trauma-informed support throughout their two-year journey with us. This includes guidance across key areas such as employment, finances, relationships, housing, and overall wellbeing.
Key Job Responsibilities:
- Provide individual support and build trusting relationships with our trainees, proactively arranging face to face and online support sessions, attending appointments with them and tracking their progression.
- Offer person-centred holistic support to trainees to become independent, using our ‘Independence Tracker’ and other assessment tools to assess their needs and set targets on a regular basis.
- Liaising with trainees and the training team to help 80% of graduates to complete a minimum of 80% of their vocational training.
- Support women to complete the mentoring programme by proactively liaising with the Partnerships & Evaluation manager.
- Support trainees to apply for employment opportunities and prepare for interviews to achieve positive work outcomes.
- Support trainees during the apprenticeship process in Luminary cafe or bakeries, and support them with attending work experience days both at Luminary and at other external partners.
- Liaise effectively with other agencies involved in the care of trainees to ensure their needs are sufficiently met. This includes attending meetings with external agencies and advocating on behalf or alongside women.
- Respond quickly to safeguarding concerns, reporting appropriately to the Luminary Safeguarding Officer and the local council as necessary, supporting the individual appropriately through the process.
- Keep detailed records of all case-working according to best practice and aid in safeguarding, monitoring and evaluation.
- Build relationships with local services relevant for signposting service users to, connecting women with opportunities in line with their support plan (eg specialist services, work experience, additional courses).
- Provide support to women in the Luminary training classroom during Phase 2 employment workshops to get the most out of the learning environment
- Deliver or facilitate group sessions including bi-weekly wellbeing workshops & support organising alumni events such as Christmas Party, Independence Party and Graduation.
- Champion Luminary’s holistic understanding of wellbeing, which recognises the spiritual needs of those recovering from trauma.
- Assist the Senior Leadership Team in evaluating the services Luminary offers to report to funders, assist with completing new funding applications and internal monitoring.
- Contribute your experience of best practice to shape the way Luminary operates effectively
- Support with any other tasks as needed by the PSW manager and to contribute towards team efforts for the effective working of Luminary
Job Requirements and Abilities
Necessary:
- At least two years of support work experience
- Driven and highly motivated
- Passion for seeing women reach their full potential by providing employment support and guidance in building towards a positive, independent future.
- Relevant experience with client group - women affected by VAWG, experiencing multiple disadvantage
- Experience supporting an individual through safeguarding issues
- Person-centered approach to support that is trauma-informed and encourages ambition, empowerment and independence
- Personable and patient with excellent communication skills, both verbal and written
- Organised with record keeping, time-keeping, and communication
- Hard working and able to pick up new tasks quickly learn new things quickly
- Experience setting professional boundaries and investing in own mental wellbeing whilst supporting others
- Able to work independently and initiate tasks as needed; while also being able to work collaboratively in a team
- Due to the role responsibilities, it is a Genuine Occupational Requirement that this person is female
- Right to work in the UK
Desirable:
- Qualifications in social work/mental health related disciplines
- An IDVA/ISVA/IGVA Qualification
- Experience of the VAWG sector
- Experience delivering group sessions
Perks & Incentives:
- 50% discount on all food & free barista coffee when working in our Stoke Newington cafe
- 20% discount on online purchases (celebration cakes & merch)
- Competitive leave policies
- Regular opportunities for training and professional development
- Wellness Action Plan developed to keep you healthy at work
- Long-term service rewards including increased holiday and birthday cake!
- Staff socials
- Opportunities to be involved in press coverage of Luminary
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Job title: Support, Time and Recovery Worker
Reference Number: 288
Salary scale: £23,800 – £24,500 per annum depending on skills and experience inclusive of Outer London Weighting (OLW)
Reports to: Senior Bounce Back Worker
Contract length: 18 Months
No. of hours: 30 Hours per week (Over a 7 day rota, 11am – 8pm)
Main base/s: Mental Health Urgent Care Centre(MHUCC), Lister Hospital, Stevenage
About the Project
Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver support in the Mental Health Urgent Care Centre (MHUCC) at Lister Hospital.
The MHUCC provides a dedicated space and service for rapid mental health assessment, intervention, and referral, thereby enhancing the quality of care and optimising use of systemwide resources. It provides 24-hour access to specialist mental health assessment aimed at supporting service users to access the least restrictive care and treatment options. It creates a systemwide response to acute mental health crisis that enables people’s needs to be met with the right care at the right time.
About the Role:
The Support, Time and Recovery (STAR) Worker will be based at the Mental Health Urgent Care Centre at Lister Hospital, promoting joint working and creating a seamless pathway into community support for clients recovering from mental ill health.
The STAR workers will work closely with individuals in a mental health crisis currently in the MHUCC, by using a person-centred approach to ensure that everyone is supported with dignity and respect.
You will have a key role with safe and supportive observations and attending to the service users on the unit. You will provide support for carers and liaise with the wider services to support smooth and timely discharge of service users back to the community.
Key Responsibilities
- To provide a consistent presence in the MHUCC for individuals with mental health needs to access for support.
- To advocate for service users, explaining organisations and pathways.
- To provide immediate information and advice about managing wellbeing, reducing risk and onward signposting and referral into wider HMN services and VCFSE organisations.
- To facilitate a clear and easily accessible pathway into the wider Nightlight Crisis Alternative services for individuals, to support timely MHUCC discharge, as an alternative to statutory crisis intervention, or as a supplement to wider care and treatment plans.
- To gather feedback and evaluation on patient experience in the MHUCC
- To develop sound and extensive knowledge of local resources to support in enabling appropriate referrals where necessary.
- To link in with wider Herts Mind Network services and facilitate referrals
- To ensure that a collaborative approach is used, with effective communication links developed with external professional NHS services and to work as an effective member of any multi-disciplinary team. This will require stringent relationships.
- To support individuals to develop sustainable local social networks, both through our HMN Wellbeing Centres and other community services and resources.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
- Eligibility for blue light card.
Closing date for receipt of applications is 28th August at 5pm.
Interviews will be held on Tuesday 2nd September at the Mental Health Urgent Care Centre, Lister Hospital.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Young People Case Worker (Part Time)
We have a new role available for a Part-Time Young People Case Worker to work as part of a team delivering a project that forms part of the North Tyneside Pathway and it is designed to support clients (16-24 year olds) who are at risk of homelessness within Tyne and Wear.
Position: Young People Case Worker (Part Time)
Salary: £12,872.53 pro rata + pension and other benefits FTE - £24,136
Location: Wallsend, Tyne and Wear
Contract: Part time, permanent
Hours: Part-time, 20 hours per week
Closing Date: Sunday 24th August 2025
About the Role:
As a Young People Case Worker, you’ll work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported or community based accommodation. The aim of which is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives. Working under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.
In accommodation based services you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.
Where the client lives in the community you will ensure that their tenancy is not at risk and that they have the skills and resources to manage and maintain their accommodation.
Key Responsibilities:
- Managing a caseload and developing personalised support plans
- Conducting needs and risk assessments
- Delivering one-to-one and group-based support activities
- Supporting clients in maintaining their tenancy and preparing for independent living
- Promoting education, training, employment and volunteering opportunities
- Liaising with external agencies and maintaining safeguarding protocols
- Participating in a rota that includes sleepovers and weekend work
About You:
You will be passionate about supporting young people and have experience working with those facing homelessness, mental health issues, or who are care leavers. Your understanding of risk assessment, safeguarding, and support planning enables you to create effective, personalised support pathways. You’re a proactive, flexible team player, willing to work variable hours to meet the needs of clients.
Key Skills & Experience:
- Experience working with young people or vulnerable groups
- Understanding of the challenges faced by young people at risk of homelessness
- Knowledge of safeguarding procedures and risk assessment
- Strong communication, organisational, and IT skills
- Ability to work independently and within a team environment
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles
- 26 days annual leave rising to 30 after five years of service
- Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation:
The charity is dedicated to supporting vulnerable young people and adults at risk of homelessness. With services from Newcastle to London, they focus on prevention, resilience, and providing opportunities for a brighter future. Guided by Vincentian values, they aim to empower individuals to become self-sufficient and confident. Join the team and be a part of the mission to create lasting change.
Other Roles You May Have Experience Of Could Include: Homelessness Support Worker, Youth Support Worker. Supported Housing Officer, Young People’s Case Worker, Community Outreach Worker, Case Manager, Housing Case Worker, etc. #INDSCP
We're looking for an innovative, collaborative and analytical Operations Manager to join our Mental Health & Complex Needs Directorate at our Head Office in Islington.
£55,000.00 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The post holder will work collaboratively to deliver on specified projects outlined by the Director of Mental Health & Complex Needs, with the aim of improving quality, performance and supporting the development of a capability building framework to ensure learning and experience translates into action and positive impact.
The post holder will be part of the Senior Management Team responsible for high quality service delivery, health and safety, regulation and internal procedural compliance.
This role is scheduled Monday to Friday.
For a full job description, please visit our website.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Fine Cell Work (FCW) is a charity and creative social enterprise committed to the rehabilitation of people in prison, and post-release. Our innovative Open the Gate (OTG) programme at our Battersea Hub offers work experience, volunteering opportunities, accredited training, mentoring, and signposting support to participants/ Apprentices at any point on their resettlement journey. We are now looking for an experienced and dynamic Engagement and Support Officer (ESO) to join our team. The successful candidate will have a comprehensive understanding of the challenges faced by people in contact with the criminal justice system and will work proactively to establish meaningful and sustainable cross-referral pathways with external agencies. They will nurture a professional, inclusive, and safe working environment; use their knowledge, insights, and expertise to support tangible outcomes for all Open The Gate participants; and develop the wider programme offer in line with our organisational objectives.
In line with our risk management policies and processes, the successful candidate for this role will be expected to support Open the Gate Apprentices with a range of offending histories. Fine Cell Work does not discriminate on the basis of offence, and welcomes applications from any participants who believe they would benefit from the programme.
Principal Accountabilities for the Core Job:
1. Nurturing a professional working environment where Open The Gate Apprentices are supported to achieve their potential.
2. Building and maintaining referral partnerships with external agencies [including HMP resettlement teams, probation services, approved premises and community-based organisations supporting prison-leavers] to increase participant numbers and sustain engagement with Open the Gate.
3. Coordinating applications and referrals for prospective Apprentices, gathering relevant information for dissemination to the wider team.
4. Working with colleagues in the Programmes team to develop risk management and support plans for each Apprentice, using information regarding offences, licence conditions and risk areas, liaising closing with the probation service and other agencies where relevant.
5. Ensuring timely, accurate, and safe recording of all information and personal data.
6. Case management of Apprentices, including action-planning and goal setting in consultation with the Workshops Manager, supporting Apprentices to achieve work-ready outcomes in an agreed period.
7. Providing day to day practical, pastoral, and sign-posting support to a caseload of Apprentices and providing ad-hoc support to graduate Apprentices when required.
8. Working with the wider team at Fine Cell Work to develop and coordinate a series of employability and creative wellbeing workshops for Apprentices.
9. Supporting small grant application processes on behalf of Apprentices.
10. Responding to safeguarding concerns in line with Fine Cell Work policy and procedure.
11. Supporting the Volunteer and Programmes Manager with the delivery of the Service User Involvement Strategy and championing service user involvement across the organisation more broadly.
12. Supporting the Volunteer and Programmes Manager to recruit and deliver training to mentors and other volunteers in roles supporting Apprentices.
Working with the Volunteer and Programmes Manager to develop and enhance the Open the Gate mentor offer including as the first point of contact for mentors pre- and post- mentoring sessions.
Knowledge and Skills for the role of Engagement and Support Officer
Essential
- The ability to build rapport, establish trust, and work non-judgementally with individuals from diverse backgrounds.
- At least 3 years’ professional experience working with adults in contact with the criminal justice system, assessing needs and risks, and formulating support plans.
- Excellent organisational skills and an ability to manage competing priorities on a daily basis.
- Experience working alongside probation and other key workers to formulate risk management plans in line with licence conditions.
- Demonstrable experience of adult safeguarding and a proven ability to assess, manage, and effectively communicate risks and vulnerabilities.
- Demonstrable experience in seeking opportunities to increase referrals and build new referral pathways.
- A proven track record of case management, and experience ensuring all case records and caseload processes are clear and up to date.
- Experience in impact monitoring and evaluation and working to agreed targets and tangible outcomes, including supporting the writing of reports to Senior Managers.
- The ability to cope with the inherent challenges and demands of the role, maintaining well-being while effectively supporting Open The Gate Apprentices.
- Excellent written and verbal communication skills and a willingness to seek support when needed including accessing clinical supervision regularly.
- A commitment to ongoing professional development.
Desirable
- Up to date knowledge of housing support, the benefits system, barriers to employment and other challenges facing people post-release.
- Experience of IT systems including Salesforce or other database management platform.
- Experience of working alongside volunteers.
- A knowledge of Trauma-Informed Practice.
- An interest in, or appreciation of, the value of creative education
Location: Battersea, London
This is a full-time (37.5 hours a week), permanent role, and is primarily office-based.
Salary:up to £30,000, based on experience.
Fine Cell Work offer the following benefits to all our team members:
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A supportive learning culture and opportunities to develop in your role
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25 days annual leave plus bank holidays (pro-rata) increasing after 2 years of service
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Employer pension contribution after 3 month probationary period
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Season ticket loan
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Cycle to work scheme
Fine Cell Work is committed to the principle of equality. No job applicant, employee, volunteer or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital or civil partnership status, sexual orientation, gender reassignment, pregnancy status, age or disability and we will maintain a neutral working environment in which no employee or worker feels under threat or intimidated.
Application process:
To apply for this role please include a cover letter outlining how you meet the person specification, and a CV, by the 7th of September. Please note your application will not be considered if a cover letter is not included.
- First round of interviews: week commencing the 15th September
- Second round of interviews: week commencing the 22nd September
Thank you for your interest in applying to the Engagement and Support Officer at Fine Cell Work. Please not that applications without a Cover Letter will not be considered. We are looking forward to hearing from you!
The client requests no contact from agencies or media sales.
A little bit about the role
This advert is expected to close on 28 August 5pm. However, we may close earlier or later depending on the success of applications.
The Recruitment team is responsible for sourcing, selecting and hiring for 500 places for Approach Social Work (previously known as the Frontline programme) in local authorities across England.
You will be joining us at our busiest time, and will have day to day logistical and administration responsibilities with focus on supporting applicants through the selection stages of our programme, Approach Social Work.
You will work with the Selection team and share responsibilities between other Selection Coordinators to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout. This role would suit someone who has had some experience interacting with customers, for example in admin support, retail, hospitality, customer service, or similar.
Please note that ‘Administrator’ is the title we use for advertising. Internally, administrators are known as ‘Coordinators’ so this role’s full title is Selection Coordinator.
Some key responsibilities include:
- Coordinating virtual assessment centres; manage scheduling, liaising with assessors and stakeholders, troubleshooting minor technical issues with the platform, and overseeing the smooth running of the day.
- Managing the logistics involved in planning and delivering over 40 assessment centre days (e.g. responding to candidate queries, monitoring candidate sign up, scheduling assessors).
- Tracking and monitoring candidate information using our online customer relationship management system, virtual assessment platform and Microsoft Excel using careful attention to detail.
Please review the job pack for full list of responsibilities.
A little bit about you
We welcome applicants with some experience in customer service, administration, or logistics coordination. We’re looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
Please let us know how we can make the recruitment process more accessible for you by emailing the People team (please see job pack for contact details).
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
To make life better for children at risk of harm, by improving the services that support them.




The client requests no contact from agencies or media sales.
Candidate Pack on our website:Our Vacancies – Naval Childrens Charity
The first year of this role will include some enhanced responsibilities, providing maternity cover for the Project Manager role from October 2025.
The role will involve attendance at events around the UK, the post holder will work out of the main office in Castaway House and remotely. Training in the internal systems of the Naval Children’s Charity will be provided and access to other relevant training as required.
This is a full time role of 35 hours per week which may need to be worked over 7 days/weekends to accommodate attendance at events as required. There is local and long-distance travel by appropriate means to support volunteers and community activities/events across the UK. This role involves a significant number of weekend events.
Specifics of Role
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Reports to the Head of Operations
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Works closely with:
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Project Manager
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The Head of Operations and case working team
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Admin Support Officer
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Naval Children’s Charity Youth Council
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Individual donors and supporters
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Royal Navy Ships/Units and Community groups
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Volunteers
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PROJECT MANAGER SUPPORT (TO INLCUDE INTITIAL MATERNITY COVER RESPONSIBILITIES)
Life Chances
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Liaise with partners to secure 2026 delivery dates for some project areas
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Promotion of opportunities and processing of applications for key periods (February, Easter and Summer 2026)
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Evaluation of any opportunities taking place during the cover period
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Liaising with partners of the Charity’s Tier 2 projects and delivery of events
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Reporting data to CEO/SLT for Greenwich funding
Youth Council
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Monthly online meetings with group and related administrative tasks to schedule dates/attendance and meeting focus
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Work with the Youth council to raise awareness of the support and recruitment of young people
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In person delivery of annual events
Wellbeing Packs
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Oversight of requests for wellbeing packs, liaison with Office Administrator and Database Administrator for processing
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Monthly/regular stock checks and reorders
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Review of the process and packs toward the end of the financial year, ready for refresh and/or development
COMMUNITY EVENTS / OUTREACH
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Plan and implement a programme of attendance at external events such as Naval Charity Days
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Maintaining and updating an events calendar for assessment of attendance by the Charity
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Ensure event checklist is completed for approval of costs involved with each event and signed off by HOO or CEO.
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Arrange site for charity gazebo.
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Ensure manned throughout event by postholder and volunteers.
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Put together all items required for event.
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Ensure appropriate risk assessments/licences in place.
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Ensure compliance with health & safety throughout the event.
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Publicise events using Social Media and website
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Children’s competitions (such as Art or seasonal) to be run to increase awareness into schools
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Source raffle and auction prizes
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Branded charity items
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maintain stocks to be used as giveaways at events and given to fundraisers
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source and price new items as required (as authorised by Line manager)
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Work with Project Manager on events relating to Life Chances, Youth Council, promotion of the Charity at a senior level as requested by CEO
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Support the caseworking team in their community outreach programme with resources and liaison with areas as required. This programme focuses on areas containing a high population of Naval personnel to include (but not limited to) Culdrose, Yeovilton, Plymouth and Devon.
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Reach out to families through attendance at community events, presentations to schools and other organisations.
VOLUNTEERS & FUNDRAISING
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Develop, manage, train and steward a network of regional volunteers and individual fundraisers, particularly in areas with strong Naval presence.
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To support at events
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To fundraise within their community
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To distribute collection tins around their community which are regularly checked and the contents banked
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To support in the office
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With distribution of resources
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Office admin support
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-
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Reach out to community local and national to recruit volunteers / individual fundraisers
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Through Naval community centres
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Through Aggie’s Pastoral workers
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Using Social Media
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Ensure volunteer and fundraising handbooks are kept up to date and all volunteers inducted using Volunteer Role Description, Volunteer Handbook and relevant guidance
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Maintain regular contact with volunteers, keeping them informed and engaged with the activities of the Charity
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Support Knitting volunteers across the UK, research new groups and organisations. This includes sending out patters on request, creating requests to send to the social media team and maintaining records of knitters.
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Send timely thank you letters
OTHER
Responsible for personal learning and professional development
Such other relevant duties as may be assigned from time to time.
PERSONAL ATTRIBUTES
Knowledge and skills commensurate with role to include:
Essential
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Educated to A Level or equivalent standard or above
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Experience of working with a charity or not-for-profit organisation including
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recruiting and managing volunteers
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proven track record of community fundraising including Fundraising Regulations and Gift Aid
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Excellent time management stills, ability to work on own initiative, manage competing priorities and maintain high standards
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IT literate and with knowledge of MS Office 365 and database recording systems
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In possession of a full UK driving licence with access to own vehicle.
Desirable
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Knowledge of the Royal Navy
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Experience of working with a charity or nor-for-profit organisation including:
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project management with skills to coordinate a diverse range of people/projects with vital deadlines
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experience of public speaking and delivering presentations
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Personal qualities
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Willing to embrace the Mission and Vision of the Naval Children’s Charity
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Be a constructive member of the team and work cooperatively with other staff members. Take part and contribute to team meetings.
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Effective collaboration with colleagues and contribute to a positive team culture
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Excellent communication skills with colleagues, stakeholders and Trustees
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Attention to detail
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Empathetic nature
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Flexible, calm, proactive attitude
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Cooperate with the NCC on health and safety matters, taking reasonable care of own and other people’s health and safety within the workplace.
The client requests no contact from agencies or media sales.
We’ve got a bold ambition, a clear strategy and a growing team of over 100 colleagues who are passionate about delivering on big goals. To do this well, our four senior leaders (the Executive Team) need to stay focused on the big picture—casting vision, galvanising our people, building relationships, and advancing strategic priorities. This team is highly collaborative, fast paced, extremely busy and is looking for Executive Assistance to become even more effective for colleagues and those we serve.
As a trusted partner to our CEO, Executive Team, and Trustees, this role ensures our leadership operates with clarity, focus, and momentum. From managing complex schedules to coordinating key projects and communications, you will create the space and structure that allows our leaders to lead —helping Stewardship remain agile, effective, and deeply aligned to its Christian mission.
This role isn’t just about worldly administration — it’s about the spiritual gift of administration and the stewardship of time, priorities, and relationships at the highest level of the organisation.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
Here at Stockdales, we endeavour to provide a family orientated service that meets the needs of all the people we support through holistic assessment.
Joining as Assistant Manager, you will support the Service Manager by coordinating and leading shifts to ensure the needs of the people we support at our residential homes are always being met. Acting as a role model for the team, you will develop and facilitate individual support plans, risk assessments and behaviour management support plans, ensuring the running of the home is to its highest possible standard.
Providing person centred support for individuals who have a range of physical and learning disabilities including people with profound, multiple learning disabilities and complex health needs, you will report any unusual occurrence in the service user’s condition or behaviour to management and where necessary, adhere to safeguarding policy.
Supporting people to experience life opportunities which promote the growth of individuals to their maximum potential, you will go home at the end of your shift satisfied and feeling like you have made a big difference to the people you support.
About You
- Previous experience in a senior/supervisory role in residential care.
- Hold an NVQ Level 3 in Residential Care (Level 5 desirable or willingness to work towards it)
- Have a strong understanding of safeguarding and relevant legislation.
- Effective leadership and communication skills.
- Experience working in care, preferably with individuals with learning disabilities or complex health needs.
- Experience providing personal care and support and the administration of medication.
- Experience of assessing the needs of vulnerable people and developing effective risk management plans.
- Caring and self-motivated, with a passion and want to help people with learning disabilities and complex health care needs.
- Full UK Driving Licence and access to a vehicle.
- Flexibility – willing to work weekends, bank holidays and out of hours working.
About Us
Stockdales is a local charity based in Sale, just south of Manchester City Centre. We have over 70 years’ experience supporting people with learning and physical disabilities to live life to the full. Our 5 care homes have up to 7 residents and our busy Community Service has weekly sessions, a social club and a weekend kids club.
What you will receive whilst working for us:
- 28 days holiday per year pro rata inclusive of bank holidays
- Increased holiday entitlement with service
- Pension Scheme
- Medicash – includes access to 24hr GP, money off shopping and going out, wellbeing aids.
- Life Insurance Scheme (after 6-month probation)
- Excellent internal and external training offered.
- Monthly staff prize draw
- Cycle to work scheme
- Access to Wage Stream