Senior Supporter Engagement Officer Jobs in Shoreditch, Greater London
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Director of Service Transformation
Employer - Kids
Location – Remote work involving regular travel within England
Salary - c.£70,000
Hours - 36 hours per week (Flexible hours considered)
At Kids, we're midway through an ambitious five-year strategy aimed at enhancing, expanding, and innovating our family support services. Working hand in hand with disabled children and young people, we're advocating for systemic reform while seeking sustainable methods to deliver our services. Our remarkable team is already co-creating new services, leveraging digital platforms, and devising creative solutions to meet families' urgent practical and emotional needs. You'll lead efforts to uphold our exceptional service quality, driving the development of innovative support models that cater to families' evolving needs and can be financially sustained.
As our Director of Service Transformation, you will lead the exciting next phase of transforming our charity’s services to reach more disabled children, young people and their families. You will be responsible for sourcing and delivering contracts and partnerships essential for the charity’s sustainability by advancing our digital outreach and nurturing new partnerships and securing sustainable funds for innovative models of support.
What you will be doing as the Director of Service Transformation:
- Lead and execute services strategies and plans that extend and transform the impact and financial sustainability of the charity’s services and support for disabled children, young people and their families.
- Lead the design, development and sales of innovative new service models and the scaling of existing services.
- Work closely with the other executive directors and leadership team to achieve the generation of an annual financial surplus to reinvest in Kids.
- Ensure the quality and safe delivery of all Kids’ services.
- Ensure effective budget management underpins service development and delivery. Ensure contracts and tenders are commercially negotiated and regularly monitored. Work with colleagues to identify and achieve necessary margins on contracts and projects for financial sustainability.
- Inspire and lead a high performing services team; support colleagues to test, learn and adapt as the charity evolves and transforms its digital and in-person support offer.
- Be an inspiring, visible and collegiate leader and team player who works across team boundaries to help drive organisational change and nurture colleagues’ ability to perform at their best.
- Model and lead effective communications with all colleagues that bring to life the charity’s values and behaviours. Support colleagues to ensure Diversity, Equity and Inclusion principles and practice are evidenced in service design and delivery.
- Act as an ambassador for Kids on key platforms, carrying out media work as required; promote the charity’s products, services and work; and draw from services expertise to influence public policy and legislation relevant to disabled children and their families.
Essential Criteria – Demonstrated history of leadership in service provision, service evolution, or change management; adeptness in fostering relationships and/or experience in business development/sales.
Are you a proven leader with a passion for the power of practical support to unlock potential and transform lives? Are you a change-maker who will relish the challenge of finding a sustainable path to deliver fantastic frontline services?
Is this you? If so, get in touch and talk to us about being our next Director of Service Transformation.
The Good stuff/Benefits
- Join a company that truly cares about your wellbeing
- Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
- Option to buy an additional 5 days holiday.
- Enjoy your entitlement to Bank Holidays.
- We've got your back with Maternity and Paternity Pay.
- Rest easy knowing you're covered with our Death in Service plan.
- Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
- Achieve work-life harmony with flexible hours tailored to your needs.
- Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
- Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
- Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
- Take care of yourself with Company Sick Pay which you are entitled to from your first day.
- 5 days of paid family/carers leave.
- Salary sacrifice schemes available
- Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
- Expand your horizons with Kids online learning platforms, offering a wealth of professional courses for your personal and career development.
- Apprenticeship programmes available for employees
- Benefit from a colleague engagement programme enabling your voice to be heard.
- Lean on us during difficult times with Bereavement Leave.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
Summary of Role:
Join Muslim Aid as the Director of Operations to steer our strategic alignment and operational excellence across global initiatives. Reporting directly to the CEO and collaborating with senior directors, you will play a crucial role in overseeing our International Programmes, Income Generation and Marketing departments. This position is based in London and is a vital part of our mission to deliver impactful, efficient, and accountable operations worldwide.
About the Role:
- Work alongside the CEO and senior leadership to craft and execute strategic plans, ensuring it aligns with our broader goals.
- Prepare and present comprehensive operational reports at board meetings and committee meetings throughout the year, offering strategic insights and recommendations.
- Oversee the management of the Head of International Programmes and Head of Income Generation and Marketing, ensuring strategies and operations align with overall goals of Muslim Aid.
- Oversee the operational budget, guaranteeing resources are distributed with efficiency and effectiveness to uphold strategic priorities.
- Ensure compliance with all legal, regulatory, and funding requirements, maintaining high standards of accountability.
- Ensure operational efficiency and effectiveness across all programmatic and departmental activities, implementing good practices and seeking opportunities for innovation and improvement.
About You:
- Proven experience in a leadership role within the non-profit sector, preferably in an international context.
- Experience in overseeing programmatic and income generation activities, demonstrating the ability to integrate these functions effectively.
- Proven experience in successfully raising funds from diverse income streams such as grants, donations, sponsorships, events, and partnerships.
- Experience in managing diverse teams and complex projects across multiple countries and contexts.
- Proven experience in change management and driving organisational development initiatives.
- Proven financial management skills, including budgeting, forecasting, and reporting.
Why You Should Apply:
Seize the opportunity to make a significant impact on the world with Muslim Aid. As our Director of Operations, you will not only lead key strategic initiatives but also inspire a team dedicated to operational excellence and global humanitarian efforts. This role is your chance to leverage your leadership and strategic skills in an environment that values innovation and commitment to community service. Join us to be at the forefront of change, empowering communities and making a real difference in the lives of those who need it most. Together, we can achieve remarkable things and create a legacy of compassion and integrity.
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working (working in office 2 days a week)
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
RAFT Research Programme Consortium Chief Executive Officer (0.6FTE)
Department of Disease Control
Salary: £51,299 to £58,723 per annum, pro rata.
Contract: Part Time, 3 days per week, Fixed Term until 30th April 2026
Job Reference: ITD-DCD-2024-06
The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities. Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.
The LSHTM is searching for a CEO to help in the management of the ‘Resilience Against Future Threats’ (RAFT) Research Programme Consortium (RPC). RAFT is funded by FCDO, and its mission is research that will be of practical benefit to national programmes for the control of vector-borne diseases especially malaria. The Consortium partners are the London School of Hygiene & Tropical Medicine, the Centre for Research into Infectious Disease Cameroon, the Institut Pierre Richet in Côte d'Ivoire, the National Institute for Medical Research (NIMR) in Tanzania, the Faculty of Tropical Medicine of Mahidol University in Thailand, and the Malaria Consortium. One strand of our work concerns the arms race against insecticide resistance in African malaria vector mosquitoes, and in particular the process of choosing the most cost-effective insecticidal interventions in the face of complex geographic variation in resistance and a limited amount of epidemiological trial evidence. The other strand is addressing the more strategic and longer-term threats facing vector control, including the rise of Aedes-borne viruses in Africa, and the effects of anthropogenic changes in the environments in which we live.
We are looking for a CEO who will join the leadership team based in the LSHTM. This is a senior role with operational responsibility across all of RAFTs activities, including its research, its governance structures and workings as a partnership, its relationship with FCDO and the intended users of the knowledge outputs. You will work closely with RAFT’s two Principal Investigators/Research Directors and provide support to all other Principal Investigators/Directors from partners in the Consortium. The CEO will manage the relationship with the donor (UK Government Foreign, Commonwealth and Development Office, FCDO) and be the primary point of contact. You will provide strategic Management of RPC governance structures; and actively participate in RPC management meetings with Management Group and running of the Consortium Advisory Group (CAG). You will work closely with the Programme Manager to ensure best practice in budget management, financial probity, forecasting expenditure, and financial reporting to donors, Management Group and CAG.
The CEO will oversee and report on detailed progress against the agreed workplans and logframe, including on risks to programme success and make changes and recommendations as required. You will lead on Lead on active engagement with RAFT’s primary external stakeholders (i.e. the main intended users of its knowledge outputs), including National Malaria Control Programmes (NMCPs) in countries with high burden of mosquito-borne disease, World Health Organisation (WHO), UK Government FCDO etc, so as to understand their research and technical priorities and to coordinate RAFT’s role and contribution. Finally, the CEO will also oversee the development and implementation of the RAFT Communications Strategy and together with the Research Uptake Manager, oversee all RPC communications, data management procedures and engagement of users and policymakers with the research outputs, representing the RPC in public debate and other media.
Candidates must have a higher education to degree level, or equivalent, or substantial relevant experience, experience of managing and reporting on programme grants from funders such as FCDO, EU etc, significant proven experience of financial planning and management including creating and monitoring budgets
The post is part-time 3 days per week, 0.6 FTE and fixed-term until 30 April 2026. The post is funded by the UK Government Foreign, Commonwealth and Development Office (FCDO) and is available immediately.
The salary will be on the Professional Services salary scale, Grade 7 in the range £51,299 - £58,723 (SP 38-43) per annum pro rata (inclusive of London Weighting). The post will be subject to the LSHTM terms and conditions of service. Annual leave entitlement is 30 working days per year, pro rata for part time staff. In addition to this there are discretionary “Wellbeing Days”. Membership of the Pension Scheme is available. The post is hybrid in the UK at the London School of Hygiene & Tropical Medicine, or alternatively in an appropriate location in Africa.
Applications should be made on-line via our jobs website. Online applications will be accepted by the automated system until 10pm of the closing date. Any queries regarding the application process may be addressed the email displayed on our website job posting. Please quote reference ITD-DCD-2024-06.
The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable.
Please note that if you are shortlisted and are unable to attend on the interview date it may not be possible to offer you an alternative date.
Closing Date: Wednesday 5th June 2024
The London School of Hygiene & Tropical Medicine is committed to being an equal opportunities employer. We believe that when people feel respected and included, they can be more creative, successful, and happier at work. While we have more work to do, we are committed to building an inclusive workplace, a community that everyone feels a part of, which is safe, respectful, supportive and enables all to reach their full potential.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are thrilled to again be partnering with a well known health charity to support the recruitment of a new Senoir Individual Giving Executive on a 3-6 Month Contract.
What’s on offer:
- Salary/Day Rate: £142.22 - £155.56 per day PAYE (£126.48 base + £15.74 holiday pay - £138.34 base + £17.22 holiday pay
- Working pattern: The organisation offers a hybrid working pattern, coming into the Chelsea/Sutton office 2 days/week.
With ambitious growth plans aimed at increasing income by over 60% in the next 5 years, the charity has exciting plans to grow and diversify the supporter base as well as develop audience first supporter journeys to provide donors with the best possible experience and maximise the lifetime value.
Supporter Retention & Development, you will play a pivotal role in the Individual Giving team. You will be working on the development and delivery of multi-channel (online and offline) activity and campaigns for Supporter Retention & Development including conversion, upgrade, reactivation, cross-selling, cash appeals & in memory income. You work towards building the Supporter Retention & Development programme, focusing on growing income, the supporter base and improved engagement.
Key responsibilities include:
- Proven experience of Individual Giving / Direct Marketing within a multi-channel, multi-discipline environment to deliver significant returns and supporter satisfaction, especially through supporter retention & development programmes
- Understanding of the effective development and use of supporter contact strategies
- Strong project-management experience, creative development, and supplier relationships for fundraising direct marketing campaigns
- Experience of Individual Giving retention and acquisition programmes
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
We are looking for a motivated, creative, and organised Engagement and Communications Officer to join our team. This role is a unique opportunity for someone with a passion for building a fairer legal system through impactful events, engaging member outreach, and powerful communications. Working alongside the Director of Development and the Head of Communications, this role will work across teams to maintain and strengthen engagement through events, communications and corporate outreach. You will play an integral role in communicating our work as widely as possible and improving and increasing engagement with our supporters, including our members, donors and corporate partners.
The Engagement and Communications Officer will work to maximise income and support for JUSTICE through events (approximately 45% of the role), communications (approximately 30% of the role) and membership (approximately 25% of the role). They will report to the Director of Development and Head of Communications.
We want someone who can learn and grow in this role so if you don’t have every skill listed but are organised, motivated, and interested in our work then we want to hear from you.
The JUSTICE team currently work in a hybrid manner. Staff members have access to office space in London, however, attendance is currently optional. Our staff enjoy flexible working conditions, 27 days annual leave, plus the week between Christmas and the New Year, 8% employer pension contribution and access to an Employee Assistance Programme.
The application form and candidate pack are below. The candidate pack includes more information about this role including the person specification, the organisation and more details on how to apply.
The deadline for applications is 11pm on Sunday 19 May 2024. Please mark your email with ‘Engagement and Communications Officer’ in the subject line.
Interviews will be held on Monday 3 June 2024. Candidates will be required to complete a test as part of the interview process.
JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds, but particularly welcome applications from individuals from marginalised groups, those with lived experience of the justice system, as well as those underrepresented in the legal professional including women, people of colour, trans and non-binary people, and disabled people.
Please note that we will not respond to any enquiries from recruitment agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Senior Officer – Network, Partnerships and Programmes plays a critical role as the initial contact point for CSC’s global network of 200+ NGOs and delivery lead for our practice-based partnership programmes and Street Work training, working closely with a small but dynamic team in pursuit of CSC’s vision and goals.
The postholder will contribute towards CSC’s strategic goal to transform street-connected children's experience of the street, now, so that they are safer, with better access to services and a sense of belonging in their communities, by:
- Working with network partners to develop, evidence and model innovative & integrated rights-based approaches to supporting street-connected children and securing their rights
- Promoting and supporting skilled street work as the first, critical step in a rights-based approach to supporting street-connected children
Role Summary
- Reporting: To the Director of Programmes for Network, Practice and Children’s Participation
- Working hours: Part time 3.5 days per week (24.5 hours)
- Salary: £34,000 pro rata
- Annual leave: 25 days + 8 Bank Holidays pro rata to a total of 23 days
- Pension: Employer contribution of 5% of gross salary
- Location: Hybrid, with at least one day per week at CSC’s office in St Margaret’s House, London, E2 9PJ
- Duration: 1 year fixed term
Specific Tasks and Responsibilities
1. Programme delivery
- As the delivery lead for CSC’s practice-related partnership programmes, (including our Inclusive Education Programme), work closely with partners, working group members and other stakeholders to develop and deliver high quality programming which maximises learning and dissemination opportunities, engaging external stakeholders and learning partners where appropriate
- Manage and cultivate relationships with current programme funders, ensuring that high quality reports are submitted to deadlines
- Where required, support the delivery of other programme activities in partnership with network members
- Working with partners and CSC’s finance manager, review and manage programme budgets
- Working with the Senior Legal and Advocacy Officer and with the oversight of the Directors of Programmes, implement processes for collecting and analysing monitoring data on partnership programmes and with the wider team to identify learning to inform CSC’s future work.
2. Programme development
- Working with the Directors of Programmes, guided by CSC’s strategy and building on our existing strong partnerships, develop programme plans and project concepts in advancement of CSC’s goals
- Working with the Directors of Programmes, identify funding sources for partnership programme activities and contribute to the development of high-quality project proposals
- Support the further development and delivery of CSC’s Street Work training offer, working closely with the Director of Programmes for Network, Practice and Children’s Participation, including supporting proactive efforts to secure training contracts/funding and nurturing CSC’s Global Trainer group.
3. Network development
- With the support of the staff team and Directors of Programmes, develop and implement CSC’s network approach to achieve CSC’s strategic goals
- Identify areas for collaboration with and between network members and facilitate shared learning, including via network-wide events, thematic working groups and geographic clusters within the wider network
- Be the first point of contact for reactive enquiries relating to the network and membership
- Be the ‘holder’ of network data, which will be jointly populated and maintained by the team
- Be a champion for shared learning and knowledge exchange between the network and CSC team, including via network surveys and online engagement events
- Work with the wider staff team and network to design and deliver CSC’s annual International Day for Street Children campaign and activities.
4. Other
- As a member of CSC’s Safeguarding Committee, contribute to the effective implementation of CSC’s Safeguarding Policy and promote a safeguarding culture within the organisation
- Carry out any other duties within the scope, spirit and purpose of the job.
- Abide by all CSC Policies, Regulations and Procedures, including our Child Protection Policy and code of conduct
Person specification
- Strong programme management skills developed in the international development or human rights sectors
- Experienced at partnership management and supporting partners to develop skills, address capacity gaps, and share learning
- Excellent relationship management skills with partners, donors or similar external-facing relationships
- An understanding of charity finances, budgeting processes and legislation
- Experience in a network facing or membership role preferred
- An understanding and curiosity about the key issues for street connected children and the organisations that support them
- An understanding of, and commitment to, children’s rights
- Strong communicator, both written and verbal, with excellent written English skills
We are committed to having varied perspectives and welcoming all forms of diversity; we know that will bring power to our purpose and ensure our work has the impact we desire. As a result, we actively encourage a diverse range of candidates to apply for roles with CSC, ensuring our work reflects a range of different cultures, approaches, and thinking styles including but not limited to diversity in age, ethnicity, gender identity and sexual orientation, life experience, physical and mental ability.
Creative United is one of the UK's leading social enterprises working across the arts and creative industries. Based at Somerset House in Central London, we deliver a wide range of publicly funded programmes focused on increasing access and inclusion in the arts. Our experienced team is committed to supporting artists, musicians and creative entrepreneurs of all kinds with the skills and confidence to develop and grow their social and economic impact, helping to maximise their contribution to the strength and diversity of the UK's creative economy.
We are looking to recruit a talented and self-motivated Senior Business Development Manager to join us in June 2024 on a 12 month fixed term maternity cover contract.
Reporting to the Director of Strategic Development, this role is essential to driving forward the implementation of Creative United’s business development plans across multiple programme and project strands. Key responsibilities include the planning and delivery of business development activities that build on our existing service offer, responding to the needs of the creative communities that we serve, whether on a local, regional or national basis.
This is a hybrid-working role that involves spending a minimum of 2 days per week at our offices in London. You will have strong interpersonal skills and enjoy building relationships through a combination of face to face, telephone and written communications. You will be comfortable working with minimal supervision to plan and coordinate activities that involve the buy-in of other staff and partner organisations. You will be able to inspire and motivate other people to work with you to achieve our shared goals and priorities through effective planning, implementation and evaluation.
The client requests no contact from agencies or media sales.
At Tearfund, we are growing a global community of people who want to enter a whole life response to poverty. One incredibly valuable and powerful way supporters can respond is through leaving a gift in their will.
Tearfund is looking for a Senior Legacy Marketing Officer to increase awareness of the opportunity to leave a gift and inspire supporters to take up this opportunity. This role also has responsibility for developing Tearfund's In Memory Giving offer and growing the number and value of these donations.
We have a clear legacy proposition, increased investment in legacy marketing and an ambition to ensure that every Tearfund supporter has the chance to consider making a lasting transformation by leaving a legacy to Tearfund.
We are looking for a candidate who:
- has strong knowledge of fundraising or marketing principles and can apply these to Tearfund's legacy programme
- has a clear interest and passion for legacy fundraising, committed to seeing this area of fundraising grow and develop as an engagement opportunity and income stream
- is able to create and implement a marketing plan that uses resources effectively to achieve agreed legacy fundraising outcomes (e.g. increased reach, awareness, enquiries and pledgers)
- Can lead and motivate other marketing professionals assigned on an agile basis to work on legacy and in memory projects
All applicants must be committed to Tearfund's Christian beliefs.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.
This is a full time role, but part time job share arrangements will be considered.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Senior Media and Campaign Manager
Contract: Fixed term contract for approximately seven months maternity leave cover. With either part time of 4 days (28 hours) per week or full time (35 hours per week) options available.
Ideal start date: 24 June 2024 to provide up to two weeks hand over with the current post holder.
Location: Hospice House, Britannia Street, London, WC1X 9JG. This role is eligible for the Hospice UK Hybrid Working Arrangement from the start of employment, with around once a week as a minimum in the office.
Starting salary: £43,646 per annum FTE
Closing date for applications: 12pm on Thursday 23 May 2024
Expected week of interviews: w/c 27th May
Charity People is delighted to be partnering with Hospice UK to recruit a Senior Media and Campaign Manager to help shape the UK's conversation about hospice and end of life care, death and grief. Through strategic, savvy and nimble media relations work, and through contributing to wider mobilisation of and engagement with public and political audiences, you will help to change public perceptions, political agendas, and policy priorities.
Hospice UK is the national charity for hospice and end of life care, working to ensure everyone affected by death, dying and bereavement gets the care and support they need, when they need it. Their mission is to transform the way society cares for the dying and those around them. To empower individuals, communities and populations to embrace the ethos of hospice care and extend its breadth and reach to improve everyone's experience of death, dying and bereavement.
Key responsibilities within the Senior Media and Campaign Manager role will include:
- Devise and deliver an ambitious media strategy to consistently secure top tier coverage which advances Hospice UK's strategic aims in line with their influencing objectives.
- Identify and produce engaging stories, nimbly working with research, data, people's stories and leading complex negotiations with colleagues from across Hospice UK to do so.
- Independently lead complex and sometimes risky negotiations with influential journalists.
- Lead relationships with colleagues to drive forward changes in healthcare policy through briefing journalists, placing opinion pieces, and securing news and features coverage for Hospice UK's research and calls for change.
- Work closely with storytellers to ensure that people's lived experience of death and grief is reflected in the national media, driven by an active, daily commitment to equality, diversity and inclusion.
- Take an active role in reputation management for Hospice UK and develop and maintain their public position statements for key topics to support consistency of message.
- Advise on public campaign strategy and content while leading the representation of the charity's policy and political work to secure maximum impact across their digital channels.
- Develop audience-led channel content strategies to engage and keep informed the charity's membership and professional audiences and spot potential opportunities for public mobilisation work.
- Manage constructive and strategic relationships with journalists across the national media, placing stories regularly and briefing them on the latest developments.
- Build warm, collaborative and productive relationships with internal and external stakeholders.
- Oversee and improve operations of the press office function including running core services such as media monitoring.
- Develop and deliver a high-quality media measurement framework that captures the impact of Hospice UK's work.
- Line manage and develop the Senior Media and Communications Officer
- Support staff who are conducting media interviews and develop their confidence in the media to give succinct and engaging lines to journalists.
Hospice UK are looking for someone who is collaborative, has superb news judgement and who is able to pivot quickly from project to project and story to story. You'll need a softness of touch when working with storytellers and hospice colleagues, and the patience and pragmatism to work with internal and external colleagues. You'll need to be decisive, and able to explain complex decisions to journalists and senior management. As well as strong media relations skills, we're looking for someone with a wider understanding of the full communications and marketing mix, and who will have some oversight and strategic control of the charity's digital channels.
We would love to hear from you if have the following skills and experience:
- Significant experience in a Media/PR professional role with Exceptional writing skills
- Ability to contribute creative ideas to generate content for news and features stories
- Experience of developing media strategies that deliver exceptional news and features coverage
- Demonstrable experience of developing media relationships and partnerships and outstanding interpersonal skills, including the ability to negotiate on challenging stories with senior journalists
- Understanding of how 'traditional media' interfaces with multi-channel integrated campaigning, and a strong eye for effective and engaging digital content
- Experience of reputation management
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We reserve the right to close the vacancy early if we receive a high volume of applications.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The East Sheen Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, full-time
Salary
£26,750, plus OTE Bonus
Location
East Sheen
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Chief Executive – full-time, permanent, London (flexible/hybrid)
The Institute of Food Science and Technology (IFST) is seeking a new Chief Executive to lead the organisation through the next phase of its growth and development. This is an incredibly exciting opportunity for a highly experienced and energetic senior player to lead a small executive team, along with many highly dedicated and capable Institute members, as we embark on a number of key development projects which will continue to grow our charitable activities and influence in the food sector. The role is a key point of contact and ambassador for the Institute with many senior and influential stakeholders within the food sector and governments.
We are looking for a strong strategic and conceptual thinker, experienced in business and financial management, who can communicate with and influence people at all levels. The role leads a small team and will have significant hands-on involvement in day to day operational matters.
The individual will have attained a BSc or equivalent level, and have demonstrable experience in leadership and people management. They will have a broad understanding of the food (or associated) sector (and preferably experience working in the sector). Ideally, the individual will already have experience managing or running a charity, and so will have a practical understanding of charity governance best practice.
With multiple activities from publishing through to professional recognition and from scientific and technical events and communication through to supporting the next generation of talent, the Institute is looking for a leader who can work creatively and yet in a focussed way to ensure all these activities are progressed.
Ideally, they will have previously worked for a professional membership body and are likely to have experience in the food sector.
About the role:
- Full-time, permanent. London-based (Hammersmith) with flexible working – the individual will be required to attend regular physical meetings, often in London, but with some other meetings in the UK. This role may also include some international travel. Salary: On application. No agencies.
About the Institute
IFST is the leading professional body for those involved in all aspects of food science and technology.
As a charity and independent professional body, IFST is in a prime position to provide impartial, science-based information. In addition to publishing peer-reviewed papers, guides, periodicals and reports, we host events, webinars, lectures and conferences throughout the year.
We also aim to be a source of professionalism in our field that reflects the dynamic and innovative nature of food science and technology. We provide independent professional recognition of knowledge and skills. Our professional registers and accreditation schemes are widely recognised and valued throughout the sector as the benchmark for skills and expertise for food technical professionals.
IFST is guided in its decision-making and activities by its five values and through a strong commitment to equality, diversity and inclusion.
Values:
- Evidence-based - All that we do and deliver is based on evidence. This fundamental principle lies at the very core of IFST’s consciousness. We provide scientific evidence that the public, policymakers and our members can trust and use.
- Professional - We aim to be a repository of professionalism in our field of food science and technology and to ensure our profession serves the public. We demand and expect professionalism from our members whether drawn from academia, industry or the public sector.
- Innovative - Food science and technology is, by nature dynamic and innovative. Whilst a serious subject and with serious implications, it is exciting and fun. We will seek to reflect this dynamism in the way we work and communicate with others. We will therefore be responsive to the constantly changing environment in which we work and to the needs of our members and stakeholders.
- Independent - Our independent position and voice is critical and is what we are valued and respected for. We will ensure our governance, agendas and outputs are based on the best and most complete evidence available and, in gathering this evidence, we will not be unduly influenced by any single views or commercial pressures. We will build trust by being open about all our decision-making processes.
- Food Science Community - We value our members as a community of food scientists and technologists. We respect and value the diversity of our membership and all that this diversity brings. We seek to learn from each other and always encourage a friendly, approachable, inclusive and supportive spirit from all who work for and with us.
IFST’s EDI Statement:
The Institute of Food Science and Technology (IFST) recognises that diversity is not only a moral imperative but also a catalyst for innovation and excellence in scientific endeavours. We recognise the importance and benefits of equal opportunities, diversity, inclusion and eliminating discrimination in every aspect of our work. By embracing diverse perspectives, experiences, and talents, IFST aims to drive positive change and advance the field of food science for the benefit of society.
We aim to ensure that no individual or group is treated more or less favourably than others on grounds of sex, gender identity, age, marital status, disability, race, ethnic origin, nationality, sexual orientation, pregnancy, maternity/paternity or religion.
We work to comply with all the legislation related to equal opportunities to ensure that the culture, philosophy and processes within IFST are free from bias of any kind.
We actively encourage applications from individuals who may be underrepresented in our workforce, including those from Black, Asian, and minority ethnic backgrounds, individuals with disabilities, LGBTQI+ individuals, and women.
To apply:
Please send your CV and a brief cover letter detailing your relevant experience/skills and what attracts you to this role .Please note that any CVs received without an accompanying cover letter will not be considered.
All applications must be submitted via Charity Job no later than 5:00pm on 14th June 2024.
The client requests no contact from agencies or media sales.
SCI (The Society of Chemical Industries) is a global innovation hub connecting industry and academia. Established in 1881 as a registered charity, SCI is based in London but has members in over 70 countries.
SCI’s primary charitable objective is to accelerate the commercialisation of science into industry for the benefit of society, and our community works together to develop scientific solutions to the most pressing global challenges of today, across Climate Change, Sustainability and Health and Wellbeing. The charity convenes communities to address these challenges, transfers knowledge across the member network and supports the next generation of scientists, inventors, and entrepreneurs to achieve their potential as future leaders.
SCI is recruiting for the Director of Stakeholder Engagement, reporting to the CEO, with responsibility for the membership and innovation programmes. SCI has been growing over the last few years as the challenges of addressing sustainability, net zero and global health are becoming increasingly urgent and many companies and key stakeholders are looking to collaborate, build knowledge and skill their teams.
The role has responsibility for engaging and growing membership, including continuing to build the expanding corporate partner network, which includes large global blue-chip companies as well as SMEs. Responsibilities also include management of the team of six to deliver the range of membership programmes including the awards programme, careers programmes and the innovation programmes. The role sits on the Senior Management Team responsible for driving the strategy of the charity.
Key areas of responsibility are:
§ Growing membership and membership income.
§ Management of the growing blue-chip Corporate Partners Network.
§ Management of the SCI Awards Programme with awards across the range of early, mid, and senior levels.
§ Management of the SCI Early Career programmes, including the College of Scholars and the SCIdea Entrepreneurs Programme.
§ Coordination of the Innovation Programmes (in collaboration with the CEO and Head of Innovation).
The role is diverse and presents an exciting opportunity for someone with experience of growing membership or income, who has worked in innovation or industry, and who is able to build strong relationships at a senior level to grow and collaborate with a community that is having a direct impact on society through advancing scientific innovation. Candidates will need to demonstrate a strong track record in growing income, relationship management and timely delivery of projects. Teamwork and effective management skills are required.
We are looking for the following skills and competencies:
· Honours degree in STEM or an area related to SCI activity.
· Minimum of 15 years in a senior membership/customer or relationship management role.
- Presentable and credible, able to project SCI’s vision and mission at a senior level in partner organisations.
- Demonstrable experience of generating income and working to agreed financial targets.
- Energetic and able to engage proactively in the development and delivery of the strategy.
- Excellent leadership skills. Initiative-taking and positive, able to inspire the team.
- Able to multitask, manage own and team workload, and to meet deadlines.
For an incumbent, the role provides a unique opportunity to build significant networks at senior levels across industry, academia, and government, as well as lead on developing new programmes for the charity. The community is broad covering scientific innovation across energy, agrifood, materials, sustainability, life sciences and consumer products so the range of organisations we deal with is very diverse.
The role could suit someone moving up in their career or someone with significant relevant experience looking to make an impact from their career experience in a charity.
Applications closing: 22nd May 2024
Interviews to commence w/c 3rd June 2024
Applicants must be eligible to work in the UK. References will be required. Please note we are only able to take those with the required skills forward.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role Overview:
The Talent Set is thrilled to working with a well known medical charity as they hunt for an Senior Internal Communications and Engagement Officer to support them for a 12-month period.
Using your internal communications skills and understanding of organisational change management, you’ll coordinate, plan and deliver effective engagement strategies for internal change programmes across the charity.
Working primarily between the Internal Engagement & Communications and Delivery Services teams, you’ll collaborate on, plan, and deliver communication strategies that take colleagues on a supported journey through change, creating content that translates complex topics into compelling narratives to drive participation and adoption.
Key Responsibilities:
- Manage and deliver an engagement strategy for internal change communications within the charity, which helps support colleagues with the understanding and adoption of change.
- Plan and create content for internal channels, selecting the most appropriate tools to ensure colleagues are kept informed and engaged, regardless of location or working style.
- Use audience and business insight to develop engagement strategies that are tailored to recipients, appreciating that colleagues are based in different locations and roles.
- Oversee the involvement of various groups across the charity, to enable us to hear the voices and opinions of our workforce.
- Build effective relationships across the charity, acting as a trusted adviser to project teams, leaders and colleagues.
Person Specification:
- Proven experience in developing and implementing successful internal communication and engagement strategies, ideally including for change related programmes.
- Strong planning skills with the ability to effectively prioritise and manage multiple deadlines.
- Ability to translate complex topics and create compelling narrative for different audiences.
- An understanding of change adoption processes (e.g. PROSCI/ADKAR) is beneficial but not essential.
- Excellent written and verbal communication skills, with a keen eye for detail.
- Proven experience of influencing and collaborating to achieve positive outcomes and engagement.
- Strong analytical and problem-solving skills, as well as the ability to think creatively.
What’s on Offer:
- A full-time 12-month contract in a fantastic organisation.
- Competitive Salary of £36,000.
- Hybrid working with just 2-days per-week in their London office. Would Consider Remote for Candidates outside of London.
- Great opportunity to work in an amazing organisation that helps people worldwide.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database.
We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please click the 'Apply' button and follow the instructions.
Closing date: 26th May 2024
ROLE PURPOSE
This position involves identifying and prioritising potential donors capable of making significant contributions to help us deliver a range of projects aimed at enhancing the student experience and supporting the local community. By providing the Development and Fundraising Team with tailored and insightful research, this role will enhance the prospect funding pipeline and facilitate the cultivation of a diverse pools of donors, including individuals, grant-making trusts, and companies. This role will also manage a well-structured stewardship program for donors. Responsibilities include promptly acknowledging donations, creating personalised impact reports, and overseeing bi-annual events which recognise and celebrate their support.
PRINCIPAL ACCOUNTABILITIES
· To maintain and develop the University’s database of fundraising prospects through proactive identification, analysis, and segmentation, (individual and aggregate) record updating, and original research, including the identification of new prospects.
· To prepare prospect profiles (which may include wealth ratings), and work with relationship managers to devise appropriate tailored cultivation and solicitation plans, enabling appropriately targeted fundraising asks.
· To develop and manage reporting in the database across fundraising portfolios to help ensure prospects are strategically moving along the prospect pipeline towards major gift solicitation • To produce and provide due-diligence reports on prospective donors as part of the University’s gift acceptance procedures.
· To deliver an annual donor recognition event to acknowledge and celebrate the support of the University’s most generous supporters.
· To organise smaller bespoke events for higher level donors to the university, for example, site visits to project sites and/or opportunities to meet student beneficiaries.
· To write insightful and impactful bespoke reports for donors supporting the University, ensuring reports demonstrate the positive impact of support and encourage repeat gift solicitation from the fundraising team.
· To keep abreast of regulations, including the Privacy and Electronic Communications Regulations (PECR) and the General Data Protection Regulations (GDPR) ensuring that all prospect research and cultivation is compliant and understood by fundraisers.
· To undertake any other duties as appropriate within their competence, as required by their Head of Unit from time to time.
CONTEXT
The primary purpose of the Development team is to secure philanthropic income to support the delivery of the University’s Being Westminster 2022-2029 strategy. The Development team forms part of the Global Recruitment, Admissions, Marketing and Communications (GRAMC) directorate. The team also works closely with the Business Engagement Directorate to deliver an integrated approach to the University’s relationships with its key external stakeholders. The Development team collaborates with the Alumni Relations team to inspire and engage the University of Westminster’s vibrant, global community of alumni and supporters to build lifelong and mutually beneficial relationships with the institution.
DIMENSIONS
· The role has no budgetary responsibility.
· This role will be expected to manage a varied workload with limited, direct supervision.
· The post holder will be expected to support key GRAMC activity which may include some unsocial working hours.
PERSON SPECIFICATION
QUALIFICATIONS
Essential
· Educated to degree level.
· Membership in a relevant professional body (e.g. CASE)
TRAINING AND EXPERIENCE
Essential
· Experience researching potential funders/prospects or investors using a range of sources and analysing and synthesising findings.
· Familiarity with a range of tools and information sources useful to prospect research
· Strong working knowledge of fundraising and understanding of the fundraising and gift management process.
· Experience of working with CRM systems
· Experience in working with large and complex sets of data; analyzing and communicating key findings in an understandable way
· Experience in handling confidential data with tact and discretion, with good practical knowledge of the Data Protection Act
· To understand individual health and safety responsibilities and an awareness of the risks in the work environment, together with their potential impact on both individual work and that of others.
· Experience in delivering events that recognize and acknowledge key stakeholders thoughtfully and creatively.
Desirable
· Experience working within a Development and Alumni Relations/Advancement function within a UK HEI
· Experience of The Raiser’s Edge
· Thorough knowledge of the General Data Protection Regulations (GDPR)
APTITUDES, ABILITIES AND PERSONAL ATTRIBUTES
Essential
· Excellent interpersonal, networking, and verbal communication skills and proven credibility in engaging senior internal and external stakeholders, clients, and donors
· Strong writing skills and the ability to write compelling and insightful reports that demonstrate impact.
· Ability to work well under pressure and to successfully manage several projects simultaneously, to deadline.
· MS Office proficiency and experience with Excel spreadsheets
· Excellent organizational skills, methodical approach, and attention to detail
· High attention to detail
· Fully committed to contributing to a stimulating learning and working environment that is supportive and fair, based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.
· A proven record of working cooperatively and flexibly as part of a team.
· Commitment to the role of philanthropy within a university setting
· Resilient and tenacious
· Self-starter, able to act on own initiative.
· The post holder will be expected to work unsocial hours on occasion.
HOW TO APPLY
To apply for this vacancy, please visit our vacancies page where you will be able to download our application form template. You will then be requested to complete a quick registration before being able to upload the completed application form and any supporting documentation.
Applications should include:
· A concise statement in support (ideally no longer than two pages), addressing the criteria in the Person Specification and motivation for applying.
· You may also include an up-to-date curriculum vitae;
· names and contact details of two referees (although referees will only be approached at the offer stage).
The deadline for receipt of applications is midnight on 8 June 2024.
Interviews will take place on 19 June 2024.
An appointment will be made subject to proof of eligibility to work in the UK and satisfactory references being obtained.
At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders.
We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.
The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative and flexible employer. Further details of Smart Working can be discussed at interview stage.
OUR BENEFITS
The University offers a range of well-being and work-life balance benefits to recognise and reward the essential contribution our colleagues make to success and growth. Our benefits are inclusive for colleagues of all backgrounds including LGBTQ+ colleagues, disabled colleagues, pregnant colleagues, parents, and carers, as well as colleagues of all genders, ages, ethnicities, nationalities, religions and beliefs, and marriage and civil partnership status.
· 35 days annual leave per year, plus bank/national holidays and University of Westminster closure days (pro-rata for part-time staff).
· A generous occupational pension scheme.
· Annual incremental progression and/or cost of living reviews.
· Generous maternity, paternity, and adoption leave.
· Flexible working and smart working.
· Learning and development opportunities.
· Free membership rates for a wide range of sporting facilities, including gyms at Regent Street and Harrow campuses, as well as the Chiswick Sports Ground.
· Employee assistance programme.
· The opportunity to participate in other attractive employee benefit schemes such as Cycle to Work, Eye Care Vouchers, Season Ticket Loans, and Give As You Earn.
The client requests no contact from agencies or media sales.