Senior supporter services administrator jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE SUNDAY TIMES BEST PLACES TO WORK 2025
As we celebrate 40 years of making a difference, The Cinnamon Trust continues to grow, and we want you to be part of our journey! Our headquarters in Hayle, Cornwall, is looking for a compassionate, dedicated individual to join the team as an Assistant Community Services Manager.
To provide excellent support to The Community Service Manager and the co-ordinator teams having full regard to the charity’s objectives and priorities at all times, meeting or exceeding the Charities legal, ethical and moral standards. Lead by example by showing the ability to communicate interpersonal skills, problem solve, decision making and time management. To help ensure that the teams work effectively in terms of daily operations and maintain accurate and timely follow ups with all new and ongoing cases. To build rapport with our clients in a warm and friendly manner and have empathy with our clients’ needs. To quickly identify any problems and ensure each conversation is handled in a compassionate manner.
A good telephone manner is essential, together with excellent literacy, verbal analytical and IT skills, coupled with the ability to work to tight deadlines, often under pressure. To be able to show initiative and a ‘can do’ attitude at all times.
You will have worked in the charity sector at a senior level for a number of years and have the experience of managing a large teams is essential. Ideally, you will have a background in managing volunteers and have up to date knowledge of best practices, risk assessments and guidelines.
This is a sensitive role which requires an individual with the ability to handle confidential information and correspondence.
MAIN DUTIES AND RESPONSIBILITIES:
i. To be responsible for supporting The Community Service Manager to manage and motivate the coordinator teams
ii. To work closely with The Community Service Manager to ensure that all the charities goals are met and complete tasks as directed by senior management.
iii. Review and allocate all new/updated cases in management, at least twice weekly, and be responsible for delegation of tasks. Any urgent or terminal cases are to be reviewed and delegated immediately.
iv. To monitor performance and capability of the team as individuals and discuss this with The Community Service Manager on a regular basis. Where necessary to provide written reports.
v. Allocate CT admin enquiries and OOHs office voicemails daily.
vi. To Support The Community Service Manager with interviews for new members of the co ordinating team.
vii. In the absence of The Community Service Manager to deal with any difficult situations or complaints and to follow our complaints policies, guidelines and procedures.
viii. To communicate effectively with team members, respond promptly to staff and operational enquiries. Provide feedback and support as well as addressing any issues or concerns and where necessary make a referral to the Head of Department.
ix. Work with The Community Service Manager to ensure that the whole team work well together.
x. To work closely with the Community Support team.
xi. To help answer incoming calls and general queries relating to your team and relay messages where appropriate.
xii. Throughout the course of your work to ensure you record your responses on each individual case on our database.
xiii. Throughout the course of your work, to identify possible good stories to enable us to approach and persuade all individuals involved to submit an article for the newsletter.
xiv. To demonstrate a proactive, positive and flexible attitude to all our clients.
xv. To have flexibility to work additional hours for holiday and sickness cover when required
xvi. To liaise with all other staff of the Trust in a flexible manner.
xvii. At all times to ensure and maintain a compassionate, professional and efficient public image for the Trust.
xviii. If necessary to be a key holder and be available to both open and lock up.
xix. Complete mental health first aid training and support all staff as/when needed in this role.
xx. Be available to support The Community Service Manager when necessary to cover as on call support for L2 OOH’s co-ordinators. Where necessary cover L2 sickness/absence OOHs.
xxi. Maintain operational standards that meet the company’s expectations.
xxii. To always protect the good name of the company by ensuring the highest level of professionalism at all times.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
We are unable to offer this position as hybrid/remote working during the training/probationary period.
“Peace of mind and practical help for older people – love, care and safety for pets”

The client requests no contact from agencies or media sales.
We are currently looking for a Senior Service Manager to oversee safe houses based in Liverpool, Manchester and Halton areas. This role is a chance to combine your leadership skills, compliance excellence and compassion.
In the role you will:
- Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.
- Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.
- Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.
- Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives.
What we are looking for:
- Proven experience in team management and compliance within a care or support setting.
- Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
- Excellent communication, organisational, and IT skills.
- Experience in modern slavery support is desirable, but not essential as training will be provided.
About Us
Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
Closing Date: Monday, 29 December 2025 at 10:00 A.M.
Interview Date: TBC
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
This role is a subject to satisfactory Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
Medaille Trust's mission is to provide refuge & freedom from modern slavery. One of UK's leading providers of support for survivors of modern slavery.
The client requests no contact from agencies or media sales.
Are you passionate about delivering exceptional events and creating memorable experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, The Royal College of Radiologists (RCR) wants you on our team as our new Events Administrator!
We are at an ambitious and exciting stage, redesigning and expanding our portfolio of learning products and delivering a growing programme of in-person, online and hybrid events including major conferences like our Global AI Conference.
As our Events Administrator, you’ll play a key role in ensuring the smooth delivery of meetings and conferences that make a real difference to clinical care. Working closely with our Conference Organiser and the wider Learning Team, as well as colleagues in marketing, sponsorship and external stakeholders, you’ll help us deliver events that inspire, educate and connect healthcare professionals worldwide.
What you’ll do
- Support the planning and delivery of high-quality events across the UK and globally.
- Coordinate logistics, manage registrations, and ensure delegates and speakers have an exceptional experience.
- Work with subject matter experts, sponsors and partners to bring events to life.
- Provide outstanding customer service and troubleshoot on the day to keep everything running smoothly.
What we’re looking for
- Experience in event administration and logistics (in-person, online and hybrid).
- Strong organisational skills and attention to detail.
- Excellent communication and relationship-building abilities.
- Confidence using Microsoft Office and online event platforms (e.g., Zoom).
- A proactive, adaptable approach and a passion for delivering great experiences.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising and Marketing Executive
Location:
Hybrid role with at least 3 days working in the office, of these 3 days Tuesdays and Fridays must be within the office. Based at Cosmic HQ near St Mary’s Hospital, Paddington, and at Queen Charlotte’s Hospital, Hammersmith
Reports to:
Senior Fundraising Executive
Salary:
£27,000 per annum
Hours:
Full time – 35 hours per week
Job Type:
Permanent
Annual Leave:
27 days’ annual leave (pro rata for part-time staff) plus public Bank Holidays and office shutdown between Christmas & New Year
About Cosmic
Cosmic is a small but mighty children’s charity dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, and pioneering research. We also deliver our own emotional and practical family support services - making a real difference for children and families when they need it most.
As part of our close partnership with our NHS colleagues, you will join a team working at the heart of world-class children’s and neonatal services, helping Cosmic to make a real difference for families during their most difficult moments.
The Role
This role will play a crucial part in supporting a wide range of fundraising, marketing, and communications activities for Cosmic. As a key member of the Income Generation team, the individual will help raise vital funds and awareness that enable and enhance the charity’s work, whilst also contributing to the delivery of effective marketing and communications that promote our impact and engage our audiences.
This role requires someone with a genuine interest in working across multiple fundraising areas — from corporate partnerships and community fundraising to individual giving, events and challenges, trusts and foundations, event support for Cosmic led events, and in-memory and legacy giving. You will bring strong organisational, communication, and creative skills to support activity across these streams. In addition, you will collaborate with the Marketing and Communications Manager to develop engaging social media content, enhance brand visibility, and contribute to impactful digital and supporter communications across all of Cosmic’s channels.
This varied and dynamic role will include research, administration, planning, content creation, and creative thinking. You will support the delivery of fundraising activities, events, initiatives, and campaigns, as well as contribute to marketing efforts such as social media, email newsletters, website updates, and storytelling. A key part of the role will be ensuring our supporters, donors, and online audiences receive high-quality, consistent, and engaging communications. With the wider team’s support, the role will also aid the growth of new corporate partnerships.
The role requires someone who is confident, organised, and articulate, with ideas, energy, and enthusiasm to promote the work, need, relevance, and impact of the charity. With such a diverse remit and working within a fast-paced environment, the ideal candidate will be comfortable multitasking and willing to get involved in a broad range of tasks.
We are looking for an enthusiastic individual who is keen to learn, has a “can do” attitude, and will be a passionate ambassador for the charity. The individual will have skills in marketing and/or fundraising, which will be transferable. Reporting to the Senior Fundraising Executive and working closely with the wider Income Generation team and the Marketing and Communications Manager, the role has scope for development and growth in this small, but impactful charity.
Key Responsibilities
1. Fundraising and income generation support
- Working alongside and supporting members of the Income Generation team, gaining a better understanding of the various fundraising and income generation activities.
- Be a key contact for fundraising enquiries.
- Collation and sending of information, including fundraising materials, to potential and current supporters and advising on queries relating to fundraising.
- Support the organisation, planning, promotion, and delivery of fundraising, stewardship and other events.
- Ensure that all fundraising activity operates with the Fundraising Regulator’s guidelines, code of practice and GDPR practices.
- Identify and support opportunities to raise awareness of the charity including giving presentations, attending meetings and local events.
- Aid the growth of individual giving programmes, including regular giving, one-off donations, and donor stewardship journeys.
- Assist in researching, writing, and submitting grant applications to trusts, foundations, and statutory funders.
- Maintain accurate donor records using the charity’s CRM system, Donorfy, and ensure data is up to date, accurate, compliant, relevant and reportable.
- Support the planning and delivery of fundraising campaigns, appeals, and community events.
- Assist with event set-up and pack-down, ensuring all materials and equipment are in place.
- Provide excellent donor care and stewardship, including timely thank-you communications and proactive engagement with supporters.
- Help identify new fundraising opportunities and potential partners through research and networking.
- Meet with supporters in person and provide a first-class experience for them by providing tours of the units and any tailored information they require.
- Support the administration and logistics for fundraising events, including volunteer coordination and post-event evaluation.
2. Marketing and communications responsibilities
- Create engaging content for social media, newsletters, the website, and campaign materials to raise awareness of the charity’s work.
- Social media content capture and uploading of activities at all Cosmic led events onto all relevant channels.
- Coordinate social media channels, scheduling posts, monitoring engagement, and identifying opportunities for growth.
- Support marketing campaigns for fundraising events, appeals, and awareness initiatives.
- Work with the Marketing and Communications Manager to ensure brand consistency across all supporter-facing materials.
- Gather stories, quotes and visuals from beneficiaries, supporters, and partner organisations (with appropriate permissions) to promote activities and support to Cosmic.
- Update and maintain website content, ensuring information is accurate, compelling, and user-friendly.
- Assist in producing digital assets, such as graphics, short videos, and email campaigns.
- Conduct basic analytics reporting for digital platforms, tracking engagement, reach, and campaign impact.
- Help coordinate Public Relations activities, including drafting press releases and maintaining media contact lists, in liaison with the Marketing and Communications Manager.
3. Cross-team and administrative responsibilities
- Work closely with the Senior Fundraising Executive, and wider Income Generation team to ensure smooth coordination between fundraising and marketing activities.
- Liaise with clinical partners, hospital staff, and external stakeholders to gather information that supports fundraising and communications content.
- Support the implementation of internal processes for campaign planning, supporter stewardship, and content production.
- Attend events, meetings, and training sessions as needed to represent the charity.
- Provide general administrative support to the fundraising and marketing functions including processing donations, handling enquiries, and maintaining shared resources.
- Contribute ideas and feedback to help refine and develop the charity’s fundraising and marketing approach.
- Audit the inventory of all materials necessary for both events and volunteering.
- Sending thank you letters to supporters in a timely manner.
- Spending time meeting with families and staff on the units, using this time as an opportunity to build positive relationships. Supporting the Service Delivery team with massage days for the clinical staff and other key events such as World Prematurity Day and other ad hoc and seasonal activities.
- The role is incredibly varied, and no two days are the same.
Key Skills and Qualifications
Essential skills
- Strong written and verbal communication skills
- Ability to manage multiple tasks and deadlines in a fast-paced environment
- Confident using social media platforms for organisational promotion (e.g., Instagram, LinkedIn)
- Good organisational skills and attention to detail
- Ability to build and maintain positive relationships with supporters, colleagues, and external partners
- Creative thinker with the ability to contribute ideas for campaigns, content, and events
- Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems
- A proactive “can-do” attitude with willingness to learn and take initiative
- Ability to work collaboratively as part of a small team
- Commitment to the mission and values of Cosmic
Desirable skills
- Experience working in a charity, events, fundraising, or marketing role
- Familiarity with fundraising income streams (corporate, events/challenges, community, trusts, individual giving)
- Experience creating social media content or using scheduling tools
- Basic design or video editing skills (e.g., Canva)
- Experience using a CRM or donor database
- Understanding of digital marketing metrics and analytics
- Experience writing fundraising applications, impact stories, or marketing copy
- Knowledge of charity branding principles and supporter journeys
- Event support or volunteer coordination experience
- Understanding of child health, paediatric care, or NHS charity environments
Why You’ll Love Working with Us
At Cosmic, we’re a small team with a big heart. Every day, we’re privileged to support families and NHS staff when they need it most - often during the most difficult and vulnerable moments of their lives. This role offers the opportunity to be a vital part of that support, making a tangible difference where it truly matters.
- 27 days’ annual leave (pro rata for part-time staff) plus public Bank Holidays. Time off between Christmas and New Year with the office shutting down during this time.
- £200 professional development budget annually
- Employee Assistance Programme
- Flexible hours with hybrid working arrangements. Core office hours 10am – 4pm
How to Apply
To apply, please submit your CV and responses to the screening questions. You are welcome to include a covering letter if you wish, but this is optional.
Cosmic is an equal opportunities employer and welcomes applications from all suitably qualified candidates. If you have any accessibility requirements then please do highlight this to us in your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Family Treatment Service (TFTS) is a respected, CQC-registered, not-for-profit mental health clinic based in Wimbledon Village. We provide compassionate, evidence-based care for individuals, couples, and families, with specialist services, and a growing multidisciplinary team.
As we enter an exciting new phase of growth, we are seeking a Managing Director to take over day-to-day leadership from our founding team. This is a rare opportunity to guide a well-established and values-driven service through transition—maintaining our clinical integrity while strengthening operational systems and ensuring long-term sustainability.
Key Responsibilities
- Lead the organisation through a structured transition period, working closely with the founders to preserve TFTS’s ethos and high standards of care.
- Oversee all business and operational functions, including HR, finance, governance, and compliance.
- Ensure full CQC and regulatory compliance, with strong governance and risk management.
- Develop and deliver a strategic plan for sustainable growth, innovation, and service development.
- Foster a positive, inclusive culture—supporting staff wellbeing, communication, and professional development.
About You
- Proven senior leadership experience in a CQC-registered healthcare, charity, or not-for-profit setting.
- Strong commercial and operational management skills with financial oversight experience.
- Excellent interpersonal and communication skills—able to lead with empathy during change.
- Strategic thinker with a track record of implementing operational improvements.
- (Desirable) Experience in mental health or family-centred services and leading organisational transformation.
As part of the recruitment process candidates will be required to deliver a 20-minute online presentation with an opportunity for questions from the panel.
The title is: “How would you approach the first months in this role?”
The client requests no contact from agencies or media sales.
Playskill is a Hertfordshire based charity supporting pre-school children with physical disabilities & delays and their families. Across two sites in Watford and Hemel Hempstead, our work helps to build family resilience in the pivotal early years of a child’s life. Our specialist early intervention work delivering multi-disciplinary therapeutic play sessions, parent training/modelling, family social respite events and family support provides holistic family centred work aiming to build foundational skills for life
The Family Support Lead will coordinate our Family Support service across all locations providing holistic support to families of children with a physical disability/delay living in Hertfordshire, always keeping close adherence to best Safeguarding practice and procedures.
The role involves working with the Head of Family Service and Operations and Head of Development to develop the Support Worker team to deliver high quality family support. This may mean supporting families in group settings, family centres or in the home and holding caseloads with a holistic view in how to best meet need. Working closely with local stakeholders (including but not limited to schools, family hubs, social care, health and other voluntary sector organisations), the wider Playskill team and families, this role will deliver family-centred practice, ensuring positive outcomes for families.
We are looking for someone who has an understanding of Special Educational Needs and Disabilities and the challenges to navigate education, welfare and health systems. They will need to understand the needs of families and be able to work collaboratively.
The role will be responsible for the integration of our Support Worker team and family support services, ensuring best practice and identifying training needs as they arise.
You must be well organised and able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. You will be expected to manage your weekly diary ensuring you are offering timely, quality support across our sites and within the community. You will be expected to have a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable.
All employees will be expected to make a commitment to Playskill’s core values of Respect, Compassion, Collaboration, Whole Family and Support.
What we can offer you
• Wellbeing support
• Supportive colleagues
• Pension
Diversity statement:
Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.
Safeguarding statement:
Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.
Closing Date: 5pm, Wednesday 17th December 2025
Interview date: Tuesday 6th January 2026
Interview location: Hemel Hempstead
Reg Charity no 1198233 (formerly 1122745). Funded by The National Lottery Community Fund.in
Applications from candidates will be contacted and asked to complete an application form prior to consideration for interviews.
The client requests no contact from agencies or media sales.
This vital role supports our Ofsted-registered accommodation for young people aged 16+
We are looking for an experienced administrator to be part of a small, dedicated team that helps ensure our residents receive a safe, high-quality and well-organised service. As Senior Administrator you would be maintaining the systems, documentation and reporting that keep our accommodation compliant with regulations.
The client requests no contact from agencies or media sales.
Anna Freud is seeking an Administrator - Schools and Colleges Early Support Service (SCESS) to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website:
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
Please visit our careers page for details of our staff benefits.
You’ll be joining a fast-paced but very supportive team of around 15 people, with plenty of guidance at the start and a strong culture of working together. We offer hybrid working with at least 20% of your time onsite at either our London or Manchester hub, and there may be scope for increased remote working for the right person.
Flexible working is available where service needs allow, and you’ll be part of a workplace that genuinely prioritises wellbeing, inclusion and ongoing development. As part of the Schools Division, you’ll also gain experience within a service that makes a real difference to children, young people and the education professionals who support them.
What you’ll do
In this role, you’ll provide the core administrative support that keeps the Schools and Colleges Early Support Service running efficiently, ensuring that appointments, communications, data processes and day-to-day operations are well coordinated so practitioners can focus on supporting children, young people and school staff. You’ll work closely with practitioners and the Project Manager, and you’ll also build regular connections with school staff and education professionals across the country. These relationships are central to the role and key to keeping the service running smoothly.
- Getting up to speed quickly with scheduling, mailbox management and core administrative processes.
- Helping maintain smooth service delivery by keeping information accurate, organised and shared in a timely way.
- You’ll manage daily service administration, oversee intervention activity and act as a point of contact for practitioners.
- Scheduling appointments, webinars, training sessions and internal/external meetings, making sure all logistics are in place.
- You’ll monitor and manage the service mailbox, respond to enquiries and share prepared communications with stakeholders.
- Organising meeting arrangements, preparing agendas, circulating papers and taking accurate minutes when required.
- You’ll maintain and update databases and spreadsheets, track service uptake, and collate data for reporting and analysis.
What you’ll bring
You’ll be a well-organised and proactive administrator who’s confident with digital tools, comfortable managing a busy workload, and able to communicate clearly and professionally with practitioners, schools and other stakeholders.
- You should have experience working in a busy administrative setting and be confident juggling multiple tasks.
- Strong IT skills are important, including ease with MS Office, web-based systems and databases/CRMs.
- You’ll need excellent organisation, attention to detail and time-management skills to stay on top of deadlines.
- Clear written and verbal communication skills are essential, along with the ability to work well with a range of colleagues and professionals.
- A flexible, problem-solving approach is key, as well as an understanding—or willingness to develop an understanding—of the school environment, safeguarding and confidentiality.
Key details
Hours: Full time: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is considered depending on individual situation and service needs. Must work Friday.
Salary: £27,040 FTE per annum, plus 6% contributory pension scheme
Location: Location Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD). There may be scope for increased remote working for the right person.
Contract type: Fixed term until 31 August 2026
Next steps
Closing date for applications: midday (12pm), Thursday, 4 December 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Tuesday, 9 December 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely on Tuesday, 16 December 2025.
Questions?
Please contact us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
- Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage the removal process and consent process
- Assist with sending out problem payment letters
- Following up cancelled regular payments as part of the winback process
- Assist with handling material requests and recording actions on the Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Senior Supporter Care Manager
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
We are seeking a highly organised and proactive Senior Administrative Assistant to provide high-quality administrative and organisational support across the school. This is a key role in ensuring the smooth and efficient running of our office and business functions.
A central part of this role involves accurately taking minutes at HR and staff-related meetings, ensuring clear records and timely follow-up of agreed-upon actions. The postholder will also assist with financial administration and provide wider administrative support to colleagues across the school.
Key Responsibilities
- Attend and take accurate, confidential minutes at HR and staffing-related meetings.
- Produce clear, concise and timely minutes, ensuring actions are recorded and followed up.
- Support HR administration, including drafting letters and documentation.
- Assist with day-to-day financial administration such as raising purchase orders, placing orders and processing invoices.
- Liaise with suppliers regarding finance-related queries.
- Maintain and update the school's MIS (Arbor) and other databases.
- Manage meeting room bookings and ensure rooms are reset at the end of each day.
- Support general administrative duties including photocopying, filing, and preparing documents.
About You
You will be a confident and efficient administrator with excellent communication and organisational skills. You'll have a strong eye for detail, particularly in minute-taking, and the ability to manage multiple priorities with discretion and professionalism.
Why Join Us?
At TreeHouse School, part of Ambitious about Autism, you'll be part of a supportive, dedicated team committed to making a real difference in the lives of autistic children and young people. We offer excellent professional development opportunities, generous holiday allowance, wellbeing support, and a friendly, inclusive environment.
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with
If you would like more information about the role or would like an informal, confidential discussion, please contact Stephen Vickers.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Location: Camden & Central London/Hybrid Working
Salary: £28,255 - £29,913 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Permanent Contract
Closing Date: Monday 8th December 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Navigator (Sexual Violence Services) at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The London Survivors Collective is comprised of seven organisations (The four London Rape Crisis Centres, Galop, Survivors UK, and Respond) working together to provide comprehensive support to victim/survivors of sexual violence across London. Our alliance model enables us to draw on each member’s expertise and provide all victims/survivors with the specific care that is tailored to their needs.
Services are tailored for women, men, non-binary, LGBTQ+, disabled, neurodiverse victim/survivors addressing intersectional and unique needs.
Navigators provide the first response which supports survivors to make informed decisions about the next steps on their recovery journey. Navigators work within a trauma-informed approach, which centres survivor’s holistic needs, recognises strengths and survival strategies and responds to crisis.
About the Role
This is an exciting time to join the London Survivors Collective as a Navigator. You will act as first point of contact for survivors of sexual violence and the professionals supporting them, by providing holistic and non-judgemental information, advice and support.
You will support survivors to access additional specialist sexual violence services through trauma-informed triage and assessment.
You will be ensuring diversity and equity is at the centre of the service and service delivery, and that the service continues to be responsive to, and meet the needs of all survivors in a trauma-informed, anti-oppressive way.
About You
Successful applicants will have knowledge of sexual violence and its impact on victim/survivors. You will have strong time management and organisational skills, excellent collaborative working skills and knowledge of the rights for survivors of sexual violence. You will also be empathetic and work from a psychologically-informed framework. It is essential that you have experience of using Office Excel and the ability to use an online case management system. You will also have excellent verbal and written communication skills.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Contract:Permanent, full time (40 hours p/week on a rolling rota)
Salary:£59,850 - £68,229 per annum
Location:Grimsby animal hospital, DN32 7SH
Closing date:Sunday 7th December 2025
Interview date:15th and 16th December 2025
Are you a Senior Veterinary Surgeon looking for a change of pace? Or maybe you are a Veterinary Surgeon and are looking for the opportunity to develop your management and leadership skills?
More about the role
Blue Cross hospitals provide veterinary treatment for animals belonging to those people whose financial circumstances do not allow them to afford private veterinary care. Our Grimsby Hospital provides a high-quality working environment with extensive onsite facilities with dedicated theatre space including a dental suite with dental x-ray, a lovely Mindray Vetus 50 ultrasound, and endoscopy. We are a busy hospital providing 24/7 care, 365 days a year, providing all emergency care in house.
You’ll help lead and support our veterinary team through recruitment, regular 1:1s and performance reviews. As a Senior Vet, you’ll keep an eye on team capacity, help manage diaries so everyone’s time is used well and be a steady, supportive presence during times of change.
Your role will include participation in our weekend rota with time worked compensated with lieu. We have a dedicated Night Vet team so there are no planned night duties.
You’ll be joining a warm, collaborative team that values your ideas and input. We’ll support you with the flexibility you need for a healthy work–life balance, along with plenty of opportunities to learn, grow and thrive.
For Veterinary Surgeons joining us at our Grimsby Animal Hospital, we offer a one-off £2,500 Recruitment & Retention Allowance, £1,250 included in the first, monthly salary payment and £1,250 on successful completion of probation.
About you
We’d love to find someone who’s proactive, positive and easy to talk to. Strong organisational skills, friendly communication and the ability to balance multiple priorities while staying calm are all important qualities in our ideal Senior Veterinary Surgeon.
Knowledge, skills, and experience:
- Veterinary Degree and Member of Royal College of Veterinary Surgeons
- Significant experience in small animal practice
- Excellent written and verbal communication skills in English
- The ability to demonstrate, understand and apply our Blue Cross values
Although not essential, it would be great if you also had:
- Previous experience in managing people and performance
- Experience of veterinary practice administration
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
We’re looking for a Corporate Services Administrator to play a key role in supporting our Corporate Services work. You will be someone who is able to maintain order, craft professional materials, and build positive relationships with colleagues and business partners alike.
Working closely with the Head of Business Development, you’ll ensure the smooth running of our corporate services by managing administrative processes, coordinating training events, and supporting partner engagement. From handling enquiries and maintaining records, to preparing proposals and scheduling meetings, you’ll be at the organisational heart of our corporate facing work.
This role also offers room for creativity: you’ll assist in producing clear, attractive marketing materials, contribute to social media content, and help Lifecentre present a professional, values-led brand to our corporate audiences. It’s a wonderful opportunity for someone who enjoys combining efficiency with design and communication.
The client requests no contact from agencies or media sales.
As an Individual Giving Manager, your role will have overall responsibility for the operational delivery of the Individual Giving strategy. You will use proven fundraising techniques across print and digital to grow and diversify our programme, engaging with both new and existing audiences to support our work with children with brain injury and neurodisability.
You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme, producing and developing campaigns and stewardship plans aimed specifically for this audience.
The Individual Giving team are a small and ambitious team who sit within Public Fundraising and form part of a wider Fundraising and Communications directorate. The team is responsible for generating around £1m in income a year, through recruiting new donors and building relationships with existing donors, including legacies and mid value supporters. We have ambitious plans for growth and, as part of a supporter marketing remit, are developing more holistic relationships with our supporter base.
Reporting to the Senior Individual Giving Manager, you will take overall responsibility for planning, managing and delivering innovative and impactful supporter campaigns across a range of channels. With the ability to resolve everyday challenges and obstacles independently, you will be expected to deliver a range of Direct Marketing fundraising campaigns through the full creative process, from briefing to concept, through to final delivery, as well as reviewing results and making recommendations. You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme and producing and developing campaigns and stewardship plans aimed specifically for this audience.
Interview Date: 17 December 2025
Duties and Responsibilities:
Campaign project management:
- Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels, including donor development, supporter acquisition and prize led fundraising activities.
- Support the Senior Individual Giving Manager in the setting of budgets and achieve income targets outlined in annual plans.
- Produce, take ownership of and implement medium to long-term product strategies for elements of the development and/or acquisition programmes – delivering all associated campaign activities, assessing the performance of each product against response and income targets, and managing these on an ongoing basis in order to meet or exceed targets.
- Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
- Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
- Work closely with the Data Manager, as well as Supporter Care, Communications, Events and Partnerships Fundraising to successfully deliver campaigns and evaluations.
- Continually test and learn across campaigns to improve performance, consistently looking to improve ROI and lifetime value across the programme.
- Manage contract and campaign agreements with external agencies, ensuring activities are delivered in a compliant way, adhering to GDPR and fundraising regulation including the Code of Fundraising Practice.
Management of supporter journeys:
- Develop effective welcome and supporter journeys, to help minimise attrition and increase the average lifetime value of donors.
- Ensure that new supporters are thanked and welcomed appropriately, with an emphasis on testing early-stage engagement.
- Support the creation and testing of an integrated supporter journey programme that is segment and channel based, in collaboration with colleagues across the wider Fundraising department.
Reporting and analysis:
- Closely monitor campaign results and provide updates on performance.
- Produce post-campaign analysis reports.
- Work with the Data Manager to develop and update existing reporting mechanisms.
- Make recommendations to improve the performance of future campaigns based on evidence and data.
Legacy marketing and administration:
- Develop and implement legacy marketing plans utilising channels including direct marketing, digital and events.
- Liaise with the wider Public Fundraising team to brief speakers and identify new speakers or ‘Legacy Ambassadors’ to help promote legacy fundraising at key events.
- Build one to one relationships with potential legacy donors, including taking them on tours of The Children’s Trust to showcase our service provision.
- Management of legacy administration including liaison with solicitors, executors, other charities (who are benefitting from the same estate) and family members.
Mid value programme:
- Work with Senior Individual Giving Manager to develop and implement the mid value donor fundraising strategy.
- Build and steward relationships with our mid value donors, developing relationships which inspire donors and supports them towards making significant gifts to The Children’s Trust and encourages long-term support.
- Identify and develop mid value prospects, as well as potential major donor prospects from within the mid value cohort for stewardship by the Philanthropy team.
- Collaborate with colleagues to build appropriate supporter journeys for mid value prospects and donors.
- Consider innovative ways of engaging mid value donors and prospects, such as targeted communications and events.
Developing insight, product development, competitor analysis and industry perspective:
- Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
- Identify, research and develop new products, creative ideas and fundraising initiatives.
- Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Head of Supporter Relations (Maternity cover)
LSE is committed to building a diverse, equitable and truly inclusive university
LSE Philanthropy and Global Engagement (PAGE)
Head of Supporter Relations
This is a fixed term appointment for 12 months
Salary from £63,370 to £73,163 pa inclusive with potential to progress to £80,927 pa inclusive of London allowance
The London School of Economics and Political Science (LSE) is one of the foremost social science universities in the world. Based in central London with a global reach, we develop the people and ideas that shape the world. The Philanthropy and Global Engagement Division (PAGE) is integral to LSE’s capacity to realise our strategic direction through engaging with alumni and friends, staff and students, volunteers, organisations, and the wider community to increase philanthropic income for agreed School priorities. This is an exciting opportunity to contribute to the continued success of LSE’s ambitious Shaping the World Campaign, which aims to raise £750m and secure 300,000 volunteering hours by 2030.
We are seeking an experienced and strategic individual to join PAGE as Head of Supporter Relations on a 12-month maternity cover contract. This senior role is responsible for leading a team of eight specialists across three key functions: Donor Relations, Events and Honorary & Emeritus Groups. The postholder will build on the team’s existing success and provide strategic leadership to ensure our supporters enjoy a first- class experience in their philanthropic partnership with LSE.
What You Will Bring To The Role
Candidates should be able to demonstrate experience of working in a role involving exceptional donor relations and cultivation and stewardship event planning and delivery, in the Higher Education, not-for-profit, or a comparable sector and ideally within a major capital Campaign context; evidence of excellent communication skills and attention to detail; excellent problem-solving skills, and the ability to organise their own workload plus that of their team in a fast-paced environment, responding effectively to changing deadlines and conflicting priorities.
The successful candidate will have:
· Experience in complex event management, including overseas
· Strong leadership skills and a collaborative management style, with the ability to form and communicate a clear vision of the goals to be achieved by a team
· Understanding of and commitment to the highest standards of relationship management and donor stewardship
· Excellent written and oral communication skills, including the ability to convey complex information in an appropriate manner and format
We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.
For further information about the post, please see the how to apply document, job description and the person specification.
If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page.
Should you have any queries about the role, please email Chris Kendrick
The closing date for receipt of applications is Sunday 7 December (23.59 UK time).
Regrettably, we are unable to accept any late applications.
First-round interviews will take place on 7 January 2026.


