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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Therapeutic Service Manager
Responsible for: None
Purpose of the role:
To be a proactive and experienced administrator to:
- Ensure the smooth day-to-day running of a busy and growing Therapeutic Service through excellent administration.
- Work closely with and support the Therapeutic Service team to ensure effective administration and organisation of the service.
Main duties:
- Work with the Therapeutic Service Manager in:
- Administration: welcome clients to the premises; handle client queries over email/telephone and ensure messages are dealt with efficiently and in a timely manner.
- Develop, reviewand maintaineffectiveinformationadministrativesystems within the counselling service including the office calendar, attendance records, and client waiting list.
- Liaise with the volunteer counselling staff in organising the counselling assessment interviews, maintaining the waiting list, organising counselling appointments by letter and telephone.
- Administer the progress of new referrals and assessments and report any changes in schedules.
- Administer returned registration questionnaires.
- Send out information packs, referencing the clients, dating and organising the questionnaire.
- Action new client allocations in a timely manner.
- Ensure messages from client to counsellors are delivered efficiently.
- Take cash or card payments from clients and issuing receipts.
- Support volunteer counsellors and other staff in daily administrative duties.
- Work closely with the other Therapeutic Service Administrators for the smooth transition and transfer between day and evening services.
- Work together with the other Therapeutic Service Administrators to ensure the counselling rooms are kept in good order for clinical practice in line with Health and Safety guidelines and Clinical Governance measures.
- Keep a record and update counselling personnel information.
- Send service updates and distribute leaflets every quarter to key stakeholders.
Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We encourage applications from those with Lived Experience.
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
The client requests no contact from agencies or media sales.
Are you a dog loving, IT professional who loves providing excellent customer service?
We’re looking for a Senior Service Desk Analyst to help us ensure our colleagues across the charity get fantastic, end-to-end IT support.
What does this role do?
As Senior Service Desk Analyst, you’ll:
- monitor and supervise a team of Service Desk Analysts, triaging and assigning tickets, ensuring consistency and supporting the team to deliver a high-quality service across the charity,
- personally manage your own tickets, including high-priority incidents, providing timely escalation of critical issues or ensuring their escalation to third party providers, often acting as the bridge between first and second line and third line teams,
- take part in regular service review meetings with external partners and internal teams, collaborating to ensure customers are supported effectively,
- support with the delivery of on-site support and maintenance, travelling to our rehoming centres and charity shops to resolve incidents and implement upgrades.
Due to the nature of this role, the post holder will be expected to work one weekend in four.
Initial screening calls for this role are provisionally scheduled for Friday 18th September 2026 and will take place on Teams. They will be followed by a panel interview, which are provisionally scheduled for week commencing 21st September 2026, and will be at our London office.
Could this be you?
To be successful in this role, you’ll need some experience of working on an IT service desk, with the ability to effectively resolve a range of issues, from simple fixes to complex tickets. Your depth of experience in this area will give you the knowledge and skills to effectively triage and prioritise tickets too. We’re looking for candidates who have experience of mentoring, supervising and coaching others, who can lead day-to-day operations with enthusiasm. You’ll be proactive, with a can-do attitude, and passionate about providing our colleagues with first-class customer service.
What does this team do?
The IT Infrastructure and support team provide excellent services across all IT systems and equipment to ensure the organisation can be successful in achieving its mission and goals. This will be achieved by reducing complexity and ensuring an effective and secure infrastructure exists to support the development of services and technology.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
We are looking for a Supporter Experience Officer to deliver an exceptional experience to all supporters across the organisation, by implementing a diverse range of personalised communication journeys across a range of channels and audiences to retain support and increase engagement with Battersea.
The ideal candidate will:
- have proven experience in planning, delivering and evaluating direct marketing campaigns across multiple channels, with strong knowledge of direct marketing principles.
- be highly organised and detail-oriented, able to manage multiple complex projects, competing priorities and tight deadlines while maintaining high-quality work with minimal supervision.
- have excellent relationship-management and communication skills, with experience working collaboratively with internal teams and external suppliers, developing clear campaign briefs and effectively communicating objectives, messaging and requirements.
- be proactive and solutions-focused, with strong problem-solving and decision-making skills and a track record of successfully introducing new and improved ways of working.
- be accountable for achieving results and managing income and expenditure within their remit, with strong reporting and analytical skills. They will have excellent written English, strong numerical ability and advanced IT/MS Office skills.
- be an excellent communicator and influencer, able to present, negotiate, build credibility and develop positive relationships with a wide range of stakeholders. They will also demonstrate empathy and resilience when handling sensitive issues and be comfortable working effectively in a changing, high-pressure environment.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: Tuesday 15th September 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First round (Online, via MS Teams) - Thursday 24th and Friday 25th September 2026
Second round (In person) - Week commencing 5th October 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will be the main person responsible for our UK phone line and be the first point of contact
for our many supporters. You will be working closely with the rest of the Supporter Care Team to ensure every interaction supporters have with our charity is a positive one and that they understand how integral they are to our mission.
You will communicate with supporters on our progress and ensure we utilise every opportunity for positive engagement. You’ll work with a wide range of people, efficiently gathering and providing information as well responding to whatever queries or situations may arise.
As a Supporter Services Executive, you will be working closely with our external fulfilment partners, ensuring that they deliver the high standard of service that we and our supporters expect. With them, you will provide a seamless, first-class end-to-end donor experience.
You’ll be well-organised, self-motivated and display a high level of accuracy, consistency and attention to detail and be comfortable working with supporters and colleagues across all of our markets and teams.
Supporter Care and Communications
- Work collaboratively across a global Supporter Experience team to ensure supporter enquiries are handled to the highest standard, providing prompt, efficient, accurate responses in line with the charity’s messaging and service level expectations
- Keep up to date with programme activities and news from across the organisation to ensure you can provide informed supporter communications and deal with supporter enquiries confidently, efficiently and consistently
- Handle difficult or distressed supporters in a sensitive and skilled manner, displaying empathy and establishing rapport whilst balancing the needs of Animals Asia
- Use agreed letter templates and produce bespoke responses as required
- Coach and co-ordinate with external colleagues to deliver the Animals Asia magic through their work for us
Gift Processing & fulfilment coordination
- Work closely and coordinate with colleagues in the Gift Processing team to ensure that donations are processed in a timely and efficient manner
- Liaise with external partners to ensure that our gift processing is delivered to the highest and most efficient standards
- Work with internal colleagues and external partners to ensure supporter queries are managed effectively and requests for materials to be mailed are fulfilled promptly
- Generate ad hoc acknowledgements and receipts for all offline payment channels, including annual statements to regular donors
- Process donations, online and offline, across all fundraising products
- Administer the end-to-end recurring gift process
- Ensure donations are processed on time and with accurate coding to track the source of fundraising income
- Assist where required in the review and implementation of new payment channels to ensure smooth and accurate gift processing
- Develop and maintain a good understanding of local payment channels and processes
Administration and financials
- Ensure procedure manuals are updated in line with changes
- Occasionally help to organise postal mailings
- Proactively liaise with supporters to capture missing / incomplete donation and supporter information
Legal and compliance
- Keep abreast of GDPR (UK and EU)
- Ensure full participation in training when provided
- Ensure that all processes are carried out in line with the mandatory regulations relevant to each country that we operate in and in line with training protocols
Database Management
- Help to maintain donor records & data integrity
- Accurately enter new data and amend existing data on the fundraising database following contact from supporters, and in line with Animals Asia’s policies and procedures
- Ensure supporter interactions are recorded accurately and consistently
- Ensure recurring gifts records are clear and neat on the fundraising database
Fundraising Support and Supporter Journey
- Assist with the delivery of fundraising materials to supporters
- Assist in acquiring and managing UK Gift Aid declaration from the donors to maximise income from Gift Aid
- Train & supervise volunteers as required
Miscellaneous
- Promote and advocate AAF to the general public
- Actively participate in team meetings
- Always keep the supporters and interests of Animals Asia at heart when dealing with supporters so as to develop and maintain positive long-lasting relationships
Person Specification
Qualifications, knowledge & skills required:
- Excellent written and oral communication skills, with extensive experience communicating with a broad range of people
- Demonstrable experience in a customer service role responding to a high level of enquiries via telephone and email with excellent interpersonal skills and telephone manner
- Experience of working on a customer relationship database (experience with Blackbaud CRM - a NFP database - is highly valuable, but not essential)
- Ability to understand and streamline processes and procedures
- Proven high level organisational and time management skills, including ability to manage workflows and balance competing priorities
- Understanding of working in a fundraising environment
- Accuracy and excellent attention to detail
- Demonstrable ability to respond effectively to challenges, to work effectively in a small, diverse and busy cross-functional team environment with minimal supervision
- Highly organised, able to prioritise varied workloads and meet deadlines
- Understanding of Data Protection (GDPR in UK & EU)
- Understanding of animal welfare issues and conservation is desirable but not essential
Personal attributes required:
- Innovative, flexible and resilient
- Always acts professionally, with integrity and discretion
- Excellent attention to detail
- Well presented, articulate and polite
- Genuine enjoyment of meeting and interacting with people and building relationships
- Strong people skills with a high level of organisational awareness and ability to liaise with a broad and diverse range of stakeholders
- Commitment to professionalism, discretion and confidentiality
- Solution-focused with a creative approach to issues and a “can do” attitude
- Be able to take on accountability and to take the lead while being a strong team player
- Ability to display initiative, common sense and diplomacy
- Thoughtful and considerate
- Passionate about animals and animal welfare
Circumstances (essential):
- Able to work efficiently and effectively from home without disruption
- Able to connect to sustained, high quality internet connection from home
- Able to be work occasional extended hours and weekends as required
- Able to accommodate global meetings in the early morning or late evening (flexible working hours)
Conditions and Benefits
Place of work : Home based – anywhere in the United Kingdom.
Working hours : Full time – standard hours are 37.5 hours per week.
You will be required to work such additional hours as are necessary to fulfill your role which may include evenings and weekends. You will be expected to manage your hours, responsibilities and workload accordingly.
Reports to : Global Head of Supporter Care.
Manages : n/a.
Budget responsibility : n/a.
Probation : The appointment will be subject to the satisfactory completion of a 3 month probationary period.
Annual leave : Annual paid vacation entitlement of 32 in each holiday year, this entitlement includes the eight bank and public holidays.
Other benefits : Training will be provided as required. Flexible working conditions.
How to apply
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself. . Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 11:59pm on Sunday 13th September 2026 at the latest.
Using AI During Interviews
Animals Asia is committed to ensuring a fair and authentic interview process. The use of artificial intelligence (AI) tools, including but not limited to real-time transcription, automated response generation or assistance in formulating interview answers, is strictly prohibited during any stage of the interview process.We will take a candidate's agreement to participate in an interview with us as confirmation that they will not use AI tools in any form during the conversation. If it is discovered or reasonably suspected that AI has been used, the interview will be terminated immediately, and the candidate will no longer be considered for the role.We appreciate your understanding and adherence to this policy, which is in place to maintain the integrity, professionalism and reliability of our recruitment procedures.
OUR MISSION Protect bears, ensure they are free from harm, and provide them with sanctuary Improve the welfare of captive wild animals


The client requests no contact from agencies or media sales.
12-month fixed-term contract | Full-time
Salary: £58,560 – £71,480 per annum
Hours: 35 per week
Location: Home-based with regular national travel
Job reference number: 1766
Help shape the future of Cranstoun’s services
Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people.
Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Services to join our senior management team.
This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation.
The role
Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers.
You will lead nine services with nine direct reports, spanning criminal justice and housing/homelessness provision. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support.
You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early.
You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services.
What you will be accountable for
As an Assistant Director, you will take senior operational accountability for:
- Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.
- Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.
- Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.
- Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.
- Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.
You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together.
You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement.
Who we are looking for
We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams.
You will bring a strong track record of:
- leading safe, high-quality services for people with complex needs;
- safeguarding, quality and operational risk management;
- contract and performance management;
- managing significant service budgets and improving financial performance;
- building effective relationships with commissioners, regulators and strategic partners;
- leading service improvement, mobilisation and organisational change;
- developing senior operational managers and addressing underperformance; and
- using performance, quality, workforce and financial information to provide assurance and drive improvement.
You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio.
Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities.
Specialist experience
For this role, you will need significant leadership experience across both Criminal Justice and Housing/Homelessness services, including housing or accommodation-based provision.
You will understand the complexity of working across criminal justice, housing, local government and other statutory systems and be experienced in building effective relationships with commissioners and partners while maintaining strong operational and contractual oversight.
This is a 12-month fixed-term appointment at an important stage in Cranstoun’s transformation, offering the opportunity to lead a significant portfolio, strengthen operational performance and help shape the future development of our operating model.
Be part of Cranstoun’s next chapter
Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities.
As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services.
This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement.
Find out more
Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.
Please note: All posts are subject to an Enhanced DBS check.
How to Apply:
For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Closing date: Sunday 20 September 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
Opoka is a subsidiary of Chrysalis Group and provides emotional support and guidance to women and children escaping domestic violence. Our services are delivered by specially trained bilingual IDVA’s, DV Outreach workers, Counsellors and Helpline & Crisis Response workers as well as a team of volunteers, peer-mentors, and community champions across the region.
We are seeking a Support Worker who will provide high quality practical and emotional support to women and children escaping domestic violence seeking refuge in our safe houses. You will oversee the smooth running of our safe houses and work alongside our Housing Team to provide an intensive housing management in our safe houses.
You will be bilingual in Polish and English and be able to converse fluently as organisational and communication skills are a key element to this role. You will have an understanding of safeguarding and domestic violence whilst bringing a trauma informed and a non-judgemental approach to this highly sensitive and confidential role.
High levels of time management skills and the ability to accurately enter highly confidential information into our databases so that your fellow team members can follow individual’s caseloads are essential.
As this role is working with women and children in extremely vulnerable situations, the post is only open to women applicants and as this role provides regulated activities under the Disclosure and Barring Service (DBS) candidate are required to undertake an enhanced DBS check.
You will hold a full UK driving licence as you will be visiting our safe houses daily.
The client requests no contact from agencies or media sales.
Job Summary
This Volunteering Coordinator is a new position that will directly support the management of our volunteers, the projects they work within and how they engage with people experiencing homelessness. Volunteers are integral to our projects year-round and contribute to our strategic goals around community power and solidarity. Our projects range from Christmas events, engagement projects, prevention initiatives and supporting fundraising campaigns.
This Volunteering Coordinator will be instrumental in the recruitment, onboarding, welfare and on-going support of our volunteers, some of whom also use our services. They will be passionate about people and enjoy working closely within our project teams to ensure volunteers have the best possible experience.
Key responsibilities
As the Volunteering Coordinator is a new role for Caring in Bristol, certain elements will evolve as the position embeds into the team. However, the key focusses will be to:
Recruitment of volunteers
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Promote volunteering opportunities across the city
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Target potential volunteers who support our mission and values, have appropriate skillsets, and represent groups who are representative of the clients we support and align with our strategic Equality, Diversity and Inclusion goals
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Through a variety of promotional tools create and distribute volunteer recruitment assets for Caring in Bristol marketing channels to spread CiB volunteering opportunities
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Attend volunteering recruitment events and engage with prospective volunteers
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Work with Income Generation colleagues to build a base of engaged and informed volunteers to support fundraising events and activities in the community
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Develop and deliver the volunteer application process
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Conduct reference and DBS checks for new volunteers where required
Volunteer Retention
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Update and develop our volunteer induction programme with project staff embedding the values of the charity as well as an understanding of homelessness in our city
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Provide pastoral guidance to volunteers, to ensure they feel heard and supported
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Get to know our regular volunteers and work alongside them to understand the best way to motivate and engage them in their roles
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Attend the projects on a regular basis
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Work with CiB Safeguarding Leads to uphold the safety and safeguarding of volunteers and our service users in the development and management of volunteering in the organisation
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Escalate volunteer complaints or disciplinary issues to project managers and senior management as appropriate
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Manage communication with our volunteer groups, including curating a regular newsletter to keep volunteers informed about our work
Administration - Volunteer Management & Development
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Working alongside our Corporate and Community Coordinator, manage opportunities for groups of corporate volunteers within the organisation
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Update volunteer-facing documentation and policies including the Code of Conduct, ensuring they are implemented consistently across Caring in Bristol volunteering
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Become the organisation's administrator/key user for the volunteer management database.
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Provide administrative support to ensure volunteers receive any out-of-pocket expenses
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Support Caring at Christmas volunteer allocations and project-specific communication
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Work as part of the Caring at Christmas on-site management rota
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Manage the central volunteer email inbox, consulting with project teams where necessary to ensure queries are managed in an appropriate and timely fashion.
#Volunteer #Volunteering #Coordinator #Caring in Bristol #Homelessness #Bristol
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Outreach Worker
Location: Hatfield / Hybrid Working (minimum 3 days office-based, including core days Tuesday and Wednesday)
Salary: £33,095 per annum
Hours: 37 hours per week
Contract: Permanent
Closing Date: 8th September 2026
Make a difference to young people's lives
Herts Young Homeless (hyh) is looking for a passionate and experienced Senior Outreach Worker to help establish and develop an exciting new outreach service.
This is a fantastic opportunity for someone who is motivated by making a real impact and wants to work directly with young people who are at risk of homelessness. As a Senior Outreach Worker, you will play a key role in delivering support, building relationships, and helping young people access the services and opportunities they need to achieve positive outcomes.
Working as part of our Frontline Services team, you will help shape a new service from the ground up while ensuring young people receive high-quality, person-centred support.
About you
We are looking for someone who:
- Has experience of supporting young people, vulnerable individuals, or those facing housing-related challenges.
- Can build trusting and professional relationships with a wide range of people.
- Is confident working independently and managing a varied caseload.
- Has excellent communication and organisational skills.
- Takes a strengths-based and person-centred approach to support.
- Is committed to inclusion, equality, and empowering young people to achieve their goals.
Most importantly, we are looking for someone who shares our values and believes that every young person deserves a safe place to live and the opportunity to thrive.
Why join hyh?
At hyh, we are committed to creating an inclusive workplace where everyone feels valued, respected, and able to be themselves. We welcome applications from people of all backgrounds, communities, identities, and experiences.
We value our people and want you to feel supported and appreciated. We offer:
- A collaborative, knowledgeable and supportive team environment
- 25 days annual leave plus bank holidays (rising to 28 with service)
- An extra day off to celebrate your birthday 🎉
- Holiday purchase scheme and hybrid working opportunities
- Mileage reimbursement for work-related travel
- Pension scheme and Group Life Insurance
- BHSF Health Cash Plan and Employee Assistance Programme
- Blue Light Card discounts
- Company sick pay (subject to eligibility)
- Ongoing training and development, including secondments
- Long service awards, refer-a-friend scheme and monthly staff rewards
Diversity and Inclusion
We welcome applications from people of all backgrounds, experiences, and communities.
We particularly encourage applications from candidates who are currently underrepresented within the charity sector, including people from ethnic minority backgrounds, disabled people, LGBTQ+ individuals, and those with relevant lived experience.
If you require any adjustments during the recruitment process, please let us know. We are committed to creating an accessible and inclusive recruitment experience for everyone.
Safeguarding
hyh is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This role requires an Enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974.
Apply now
Join us in helping young people build brighter futures and prevent homelessness before it happens. Visit our website and click the apply here link.
Please upload a covering letter and CV outlining your relevant skills and experience as well as why you want to apply for the role.
Breaking the cycle of youth homelessness through education, advice and support for young people and their families

The client requests no contact from agencies or media sales.
Job Title: Office Administrator
Contract: Permanent
Hours: 35 hours per week
Salary:£27,000 per annum
Location: Coram Campus, Bloomsbury, London
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CCLC
Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights championing access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation in child and family law, education law, community care law and asylum and immigration law as well as outreach advice and second tier advice in the areas of asylum and immigration law. Our Policy & Practice Team delivers policy and research work.
Part of Coram’s growing Children’s Rights Centre, CCLC is co-located with Coram Voice, the specialist provider of advocacy services for young people in and leaving the care system, in the new Queen Elizabeth II Centre at the heart of our historic campus in Bloomsbury.
About the role
We are looking for a motivated, enthusiastic, multi-skilled administrator to assist our busy teams in London.
The Office Administrator will provide a range of essential office-based administrative support for the Legal Practice Unit and Policy & Practice Change Team, the majority of whom are currently working in a hybrid pattern. The priorities will be general administrative support: processing incoming and outgoing post, opening and closing files for clients; assistance with preparing court bundles; assistance with CCLC’s reception telephone line; communicating with internal and external departments; and assisting with any other legal or administrative tasks which may arise in order to fully support the team may also be required.
This is a great opportunity for an excellent administrator looking for a role in the charity sector and the prospect of developing a career in operations and business support.
The role would suit an organised and efficient individual with strong IT skills. Whilst full training will be provided and support and supervision will be available, the successful candidate will need to demonstrate the ability to work independently and show initiative and problem-solving skills.
For further information on CCLC please visit our website.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: 13th September 2026 at 11:55pm
Interview date: 17th September 2026
We reserve the right to close this vacancy early upon successful appointment or at our discretion. Successful candidates will be asked to take part in an online assessment ahead of interview.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Job purpose
The Senior Advice Manager is responsible for the effective day-to-day management and coordination of Toynbee Hall’s debt advice services across multiple locations. The postholder will ensure services are appropriately resourced, accessible and delivered consistently, meeting agreed contractual, quality, compliance and performance requirements.
The Senior Advice Manager will manage and develop Debt Advisers, Trainee Debt Advisers and Administrators; monitor service performance and capacity; address operational issues and risks; and ensure appropriate action is taken where performance or quality falls below expected standards.
Working closely with the Head of Debt and Money, Quality Assurance and Technical Supervision colleagues, the postholder will use performance information, quality findings and operational insight to identify areas for improvement and ensure agreed actions are implemented.
Key Responsibilities
Management of local sites to ensure all services are available.
- Ensure local services are available daily by effectively managing staffing, sickness, annual leave, emergencies and operational challenges.
- Work closely with internal teams, external contractors and local stakeholders to ensure all sites operate safely, efficiently and in line with organisational standards.
- Identify resource gaps, operational risks and service pressures, implementing solutions to maintain service delivery and performance.
- Build and maintain strong relationships with local authorities, housing providers, community organisations and partner agencies, representing Toynbee Hall at meetings, networking events and community engagement activities to strengthen referral pathways.
Line management of a team to ensure objectives are set and met
- Lead, motivate and support the team to achieve agreed service, quality, compliance and performance objectives.
- Conduct regular one-to-one supervision, team meetings and performance reviews providing constructive feedback and clear expectations.
- Coach, mentor and develop staff, identifying learning and development needs supporting career progression and fostering a culture of continuous improvement.
- Provide technical guidance and support on complex debt advice cases, ensuring advisers deliver accurate, compliant and client-centred advice.
Ensure compliance and the quality of advice required are achieved
- Ensure the team consistently delivers high-quality, client-focused debt advice in line with FCA requirements, funder expectations and Toynbee Hall policies.
- Monitor case quality through audits, supervision, management information and performance data, implementing improvement plans where required.
- Analyse service performance and management information, identifying trends, risks and areas requiring action, and provide recommendations to the Head of Debt and Money.
- Ensure case files meet all quality assurance, audit and contractual standards.
- Manage and respond to complaints relating to debt advice service delivery in line with Toynbee Hall’s complaints procedure, ensuring appropriate investigation, timely resolution and that learning is used to improve service delivery.
Essential Criteria
Experience and Skills
- Significant experience of managing frontline advice services and managing highperforming teams to achieve service, quality and performance objectives.
- Demonstrable experience of line management, including supervision, performance management, coaching, mentoring and staff development, including effectively addressing underperformance.
- Experience of delivering regulated debt advice services and having management responsibility for maintaining high standards of quality, compliance and client care. • Proven ability to provide technical guidance and appropriate support on complex debt advice cases, working within agreed technical supervision and escalation arrangements.
- Hold a recognised debt advice qualification (e.g. CertMAP or equivalent) with demonstrable experience of delivering FCA-regulated debt advice and supporting the quality and development of debt advice practice.
Communication and Interpersonal Skills
- Excellent leadership, communication and interpersonal skills, with the ability to
inspire and motivate others. - Ability to build positive relationships with colleagues, partners, funders and external
stakeholders. - Excellent written and verbal communication skills.
Our Benefits Package
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Healthcare Cash Plan
- Perk Box
Further information
We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications.
Applicants must have the right to work in the UK.
Please refer to the attached job description for more details
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Operations & Administration Manager Vacancy
Application Deadline: Friday 25th September 2026
Job Title: Operations & Administration Manager
Salary: £35,000 + (Dependent on Experience)
WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.
This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption.
Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Administrator
Could you do a job where you change lives?
Do you have administration experience?
Are you organised?
Do you have what it takes to make a positive difference to our residents' wellbeing?
We are looking for a committed Christian with a heart for serving older people and who can contribute their skills and experience to the smooth running of our residential care home for older people in Leicester.
We need a friendly and organised administrator who can be relied upon to work with enthusiasm and efficiency within a busy office environment.
The Evington Home is about three miles from Leicester city centre and offers residential care, as well as providing dementia care. The Evington Home has 30 rooms, the majority of which have either garden or park views. See our beautiful home here.
You will be:
- A helpful and warm first point of contact for the home;
- Welcoming towards visitors, suppliers, staff and residents;
- A 'people person' who is keen to build and nurture strong professional relationships;
- Somebody who is positive, approachable, willing to help and caring towards others a team player;
- Someone who enjoys working with older people and has empathy with them;
- Outgoing and friendly with strong customer service skills;
- A good role model and provide a dynamic reception service;
- Skilled in typing, filing and recordkeeping;
- Computer literate in using Microsoft Word, Excel and Outlook;
- Comfortable dealing with matters relating to Payroll;
- Quick to provide general administrative assistance to the Managers;
- Eager to interact with the staff and volunteers in the home and the London Office, and support them in administrative tasks;
- Committed to supporting and cultivating the work of volunteers within the home;
- Organised, adaptable and reliable under pressure;
- Proactive when faced with tight deadlines;
- Enthusiastic about Pilgrims' Friend Society and the great Christian work taking place.
- In addition to the duties and responsibilities listed, you are required to perform other duties assigned by your managers from time to time that are within your capabilities.
For more details please take a look at the Job Description and Person Specification.
Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)
Read 'What we believe' on our website.
Hours:
25 hours a week Monday to Friday 9am-2pm
Benefits:
- 5.6 weeks’ annual leave, including bank holidays (pro rota)
- A workplace shaped by faith, care and purpose
- Being part of our friendly staff team
- We offer a full induction to the work
- Pension scheme
- Medicash health plan
- Perkbox (including Employee Assistance Programme)
- Longservice rewards
- Birthday rewards
- Flexible working pattern
- Team events
- Recommend a Friend Scheme
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Administrator
Could you do a job where you change lives?
Do you have administration experience?
Are you organised?
Do you have what it takes to make a positive difference to our residents' well-being?
We are looking for a committed Christian with a heart for serving older people and who can contribute their skills and experience to the smooth running of our residential care home for older people in North Walsham.
We need a friendly and organised administrator who can be relied upon to work with enthusiasm and efficiency within a busy office environment.
Furze Hill House is a 40 bed care home just on the outskirts of North Walsham. View our lovely home here.
You will be:
- A helpful and warm first point of contact for the home;
- Welcoming towards visitors, suppliers, staff and residents;
- A 'people person' who is keen to build and nurture strong professional relationships;
- Somebody who is positive, approachable, willing to help and caring towards others - a team player;
- Someone who enjoys working with older people and has empathy with them;
- Outgoing and friendly with strong customer service skills;
- A good role model and provide a dynamic reception service;
- Skilled in typing, filing and record-keeping;
- Computer literate in using Microsoft Word, Excel and Outlook;
- Comfortable dealing with matters relating to Payroll;
- Quick to provide general administrative assistance to the Managers;
- Eager to interact with the staff and volunteers in the home and the London Office, and support them in administrative tasks;
- Committed to supporting and cultivating the work of volunteers within the home;
- Organised, adaptable and reliable under pressure;
- Proactive when faced with tight deadlines;
- Enthusiastic about Pilgrims' Friend Society and the great Christian work taking place.
- In addition to the duties and responsibilities listed, you are required to perform other duties assigned by your managers from time to time that are within your capabilities.
For more details please take a look at the Job Description and Person Specification.
Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)
Read 'What we believe' on our website
Hours:
35 hours per week, Monday - Friday
Benefits:
- On-going training and support
- 5.6 weeks’ annual leave, including bank holidays
- Pension scheme
- Medicash health plan
- Perkbox (including Employee Assistance Programme)
- Training and professional development
- Team events
- Long-service rewards
- Birthday rewards
- A workplace shaped by faith, care and purpose
- Flexible working pattern
- Employee assistance programme
- Being part of our friendly staff team
- We offer a full induction to the work
- Recommend a Friend Scheme
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: The vacancy may close early if sufficient applications have been received so please apply as soon as possible if interested.
The client requests no contact from agencies or media sales.
About RMC
RMC Charity (RMC) is an established, award winning, regional charity working across the West Midlands to support newcomers and people facing barriers to accessing services, rights and opportunities.
RMC is a growing and ambitious organisation. As we continue to develop our services, partnerships and organisational infrastructure, we are strengthening the support available to our Senior Leadership Team (SLT) and Trustee Board.
We’re also embarking on an exciting new asset development project, which will represent a significant long-term investment in the organisation and its future. The project is expected to be sizeable and complex, involving a range of external parties, professional advisers, stakeholders and partners, and will develop over the next two years and beyond.
The Senior Executive Assistant will play an important role in supporting the SLT through this period, including helping to coordinate meetings, information, actions and communications involving external parties. The postholder will need to bring structure, organisation and follow-through to a lengthy and evolving programme of work, ensuring that key actions, decisions, commitments and deadlines are effectively tracked.
We are looking for an exceptional Senior Executive Assistant who can operate at a senior level, bring structure and discipline to executive and governance activity, and act as a trusted partner to the SLT and the Board.
This is not simply an administrative role. The postholder will be an important part of how RMC ensures that decisions are followed through, commitments are delivered, information flows effectively and governance remains strong.
About the Role:
The Senior Executive Assistant will provide high-level executive, governance and organisational support to the SLT, working particularly closely with the CEO and Executive Director of Services.
The postholder will manage complex diaries and relationships, support the effective operation of the Trustee Board, prepare high-quality information and reports, and ensure that important actions and commitments do not get lost.
The successful candidate will have the confidence to work with senior leaders and managers, trustees and external stakeholders while maintaining the highest levels of discretion and professionalism.
They will also be someone who is prepared to "keep the executives honest" constructively challenging where appropriate, identifying gaps, following up on commitments and helping the SLT to anticipate and manage organisational risks.
Key Responsibilities
1. Trustee Board and Governance
- Coordinate the effective administration and operation of Trustee Board meetings, including scheduling meetings, preparing agendas and papers, circulating documentation and managing follow-up actions
- Attend Trustee Board meetings and produce accurate, concise and timely minutes and records of decisions
- Maintain an effective system for tracking Board decisions and actions and ensure that these are followed through
- Act as an important conduit between the Trustee Board and SLT, ensuring appropriate information flows between governance and executive leadership
- Support the SLT in maintaining an effective overview of governance requirements, deadlines, decisions and actions
- Maintain appropriate governance records and documentation and support the preparation of relevant papers
- Identify gaps, inconsistencies or emerging governance issues and appropriately flag these to the SLT
- Maintain absolute confidentiality in relation to Board discussions and sensitive organisational matters
2. Executive Support and Diary Management
- Provide high-level diary management and executive support to the CEO and Executive Director of Services
- Proactively manage complex and competing priorities, identifying diary conflicts and resolving them before they become problems
- Help executives prioritise meetings and commitments according to organisational importance and strategic priorities
- Ensure executives are properly prepared for important meetings by coordinating papers, briefings, agendas and relevant information
- Arrange travel, accommodation, meeting logistics and expenses where required
- Manage meeting schedules involving internal teams, trustees, funders, partners, commissioners and other external stakeholders
- Act as an appropriate first point of contact on behalf of the SLT, maintaining positive and professional relationships
- Support the SLT in coordinating the new asset development project, which will involve a significant programme of work over the next two years and require engagement with a range of external parties
- Coordinate meetings and communications with external professionals, partners, funders, and other parties involved in the asset project
- Maintain an overview of key milestones, deadlines, and dependencies associated with the project and ensure that the relevant members of the SLT are appropriately briefed
- Ensure important commitments, deadlines and follow-up actions are tracked and completed as well as anticipate the needs of the Executives and proactively identify issues before they arise
3. Executive Information and Reporting
- Draft, edit and coordinate reports, briefing papers, presentations and other executive-level documentation
- Compile information from across the organisation and turn it into clear, concise and useful briefings, identifying areas requiring further consideration and raise these appropriately
- Prepare agendas and supporting information for SLT, Senior Management Team (SMT) and other senior meetings
- Attend relevant meetings and produce precise, action-focused minutes and records
- Support the preparation of information for strategy sessions, appraisals and organisational reviews
- Ensure that information presented to senior leaders is accurate, appropriately sourced and clearly communicated
4. Leadership Accountability and Organisational Follow-Through
A key part of this role will be ensuring that decisions and commitments made by the SLT translate into action.
The postholder will;
- Maintain oversight of key leadership and senior management commitments and actions
- Track commitments made to staff, service users, trustees, partners and other stakeholders
- Prompt senior leaders and managers where actions or deadlines are approaching or have not been completed
- Identify gaps between agreed decisions and implementation
- Constructively challenge where commitments appear to be at risk of being missed
- Help the SLT maintain visibility of emerging organisational risks, issues and dependencies
- Support the SLT to maintain oversight of the asset development project, ensuring that key actions, deadlines and dependencies are captured and followed through
- Help coordinate the flow of information between the SLT and the range of external parties involved in the asset project, ensuring that requests, actions and decisions are appropriately followed up
- Help the SLT maintain visibility of emerging organisational and project risks, issues and dependencies
- Escalate concerns appropriately and proportionately
- Support a culture of accountability, transparency and delivery
This will require judgement and courage. The successful candidate must be comfortable respectfully challenging senior colleagues when something does not look right, while maintaining trust and confidentiality.
5. Relationships and Communication
- Communicate confidently and professionally with people at all levels of the organisation
- Contribute to the existing environment where colleagues feel able to share concerns, provide candid information and challenge decisions appropriately
- Handle sensitive conversations with empathy, discretion and objectivity
- Represent the SLT professionally when communicating with internal and external stakeholders
- Maintain appropriate boundaries and confidentiality at all time
Person Specification:
Essential Criteria:
Executive support and organisation
- Minimum 5 years’ experience of providing high-level executive, senior administrative or governance support
- Excellent organisational and time-management skills
- Ability to manage multiple competing priorities and complex schedules
- Exceptional attention to detail and ability to work accurately under pressure
- Experience preparing professional reports, briefings, minutes and correspondence
- Strong written and verbal communication skills
Governance
- Understanding of effective governance and the relationship between trustees and senior leadership
- Experience supporting Boards, committees or senior-level meetings
- Ability to understand complex information and identify actions, risks and gaps
- Strong understanding of confidentiality and appropriate information handling
Technology
- Strong proficiency in Microsoft 365, particularly Outlook, Word, Excel, PowerPoint and Teams
- Confidence using CRM systems, digital collaboration platforms and online meeting tools
- Ability to use technology to improve organisation, information management and workflow
Judgement and Discretion
- Demonstrable ability to handle highly confidential and sensitive information
- Excellent professional judgement and understanding of when information should be shared, withheld or escalated
- Ability to remain calm, balanced and objective in difficult or sensitive situations
Suitable Candidate Leadership Profile
We are particularly interested in people who demonstrate the following qualities:
- High Courage - You will need the confidence to ask difficult questions, challenge assumptions and respectfully tell senior colleagues when something needs attention
- Deep Empathy - You will understand that leadership decisions affect real people. You will listen carefully, understand different perspectives and approach sensitive situations with humanity
- Sharp Objectivity - You will be able to separate facts from assumptions, remain impartial and provide senior leaders with an honest and clear view of an issue – even when that view may be uncomfortable
- Strategic Thinking - You will understand the bigger picture. You will not simply manage diaries and actions; you will understand why they matter, how they connect to RMC's priorities and where a missed action or emerging issue could create wider organisational risk
What Success Looks Like
Within this role, success will mean:
- The CEO and Executive Director of Services are well organised, properly briefed and able to focus on strategic priorities
- Trustee Board meetings are well planned, professional and supported by accurate information and records
- Board and SLT decisions are translated into clear actions and followed through
- Important commitments do not get lost
- Risks, gaps and emerging issues are identified early and appropriately escalated
- Information provided to senior leaders is accurate, concise and useful
- Internal and external relationships are handled professionally and with discretion
- The SLT has a trusted partner who can provide challenge as well as support
- RMC's governance and executive functions operate with greater consistency, discipline and accountability
The Person We Are Looking For
We are looking for someone who is more than an administrator.
You will be highly organised, but also intellectually curious. You will be discreet, but not passive. You will be supportive of senior leaders, but willing to challenge them. You will be empathetic, but able to remain objective. You will be comfortable dealing with detail while keeping sight of the wider strategic picture.
Above all, you will be someone the SLT and Trustee Board can trust completely, someone who will see what needs to be done, make sure it happens, and have the courage to speak up when it doesn't.
Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. This could include data, administrative and/or project support to other cross-organisational departments. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.
Equal Opportunities
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Closing Date: Thursday 1st October 2026
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Please note that RMC is not a sponsoring organisation. If your visa requires an extension within the next 12 months with the support of employer sponsorship, the RMC Charity is unable to provide assistance with this.
£19.23 per hour
4+ month temporary assignment
South East London
Predominantly office-based with flexibility to work remotely approximately 1 day per week
Basic DBS check required
Are you an experienced administrator or PA looking for a role where you can make a meaningful contribution within a values-led organisation?
We are working with a well-established charitable organisation that is seeking a highly organised and professional Senior Administrator to provide support to a busy senior leadership office. This is a varied and rewarding opportunity for someone who enjoys coordinating multiple priorities, building strong relationships with stakeholders and ensuring the smooth running of a fast-paced office environment.
Working as part of a small and collaborative team, you'll play a key role in supporting senior leaders, managing communications and helping deliver a first-class administrative service. This position will suit someone who thrives on organisation, enjoys working with people and takes pride in providing reliable support behind the scenes.
This is a busy, hands-on role where no two days are the same. Responsibilities will include:
- Managing complex diaries and coordinating meetings
- Monitoring inboxes and responding to enquiries appropriately
- Organising travel arrangements and hospitality requirements
- Planning and coordinating meetings, events and stakeholder visits
- Preparing correspondence, presentations, reports and meeting papers
- Taking meeting minutes and tracking follow-up actions
- Managing expenses and general administrative processes
- Acting as a professional first point of contact for visitors and stakeholders
- Maintaining accurate records, filing systems and confidential information
- Liaising with internal teams and external partners to gather information and coordinate activities
- Supporting wider operational and administrative projects as required
You'll bring:
- Previous experience in a senior administration, PA, team support or office management role
- Excellent organisational skills and the ability to manage competing priorities
- Strong diary and inbox management experience
- Exceptional attention to detail and a proactive approach
- Confidence communicating with stakeholders at all levels
- Strong written and verbal communication skills
- Advanced Microsoft Office skills, including Outlook, Word, PowerPoint and Excel
- Experience coordinating meetings, events and administrative processes
- The ability to handle sensitive and confidential information with discretion
- A reliable, professional and committed approach to work
Why Apply?
- Opportunity to join a highly respected charitable organisation
- Varied and engaging role with exposure to senior stakeholders
- Supportive and collaborative working environment
- Immediate start available
- Initial 4-month assignment with the potential for extension
- Predominantly office-based role with some hybrid flexibility
- Chance to make a meaningful contribution within the not-for-profit sector
- Interviews scheduled for the week commencing 14 September
- Successful applicants should be available to start as soon as possible thereafter
- Appointment subject to a satisfactory Basic DBS check
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.


