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Senior Systems Analyst Jobs

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Top job
The Royal College of Radiologists, Multiple Locations (Hybrid)
£26,356 - £30,176 per year dependent on experience, plus excellent benefits
Posted 1 day ago
Top job
The British Academy, London (Hybrid)
£28,462 per annum
We are seeking a Research Funding Officer (Grants) to join our Research Funding Team.
Posted 5 days ago
Closing in 4 days
Hays Specialist Recruitment, London (Hybrid)
£43000 - £51000 per annum
Posted 3 weeks ago Quick Apply
Young Lives vs Cancer, City of London (On-site)
£27,855 - £30,197
Posted 1 week ago
Medical Justice, Finsbury Park (On-site)
£38,162 per year
Posted 1 week ago
The NewBridge Project, Newcastle upon Tyne (On-site)
£27,900 FTE £16740 - £22320 Part time salary
Posted 2 weeks ago
Page 1 of 1
Central London, Greater London (Hybrid)
Covent Garden, Greater London
Holborn, Greater London
WC2A, London
£26,356 - £30,176 per year dependent on experience, plus excellent benefits
Full-time
Contract (8 month fixed term contract )
Job description

We are looking to recruit a coordinated, efficient, and enthusiastic Administrator to join us at the Royal College of Radiologists (RCR) as our CRM Team Administrator. The RCR is undergoing a big system change and the CRM Team Administrator will help support the project by providing excellent administrative, engagement and testing support to the Digital Products Owner for the new CRM system as it develops.

The successful candidate will be joining our high performing CRM team and have responsibility for the day-to-day operational management of administrative processes. You will also provide an enthusiastic customer service. As a confident and coherent communicator, you will act as an internal liaison and support to staff as the CRM develops, coordinate enquiries and feedback in an efficient and timely way.

As the CRM Team Administrator you’ll play a pivotal role in helping us maintain and enhance our customer relationships and ensure that the team operates smoothly and efficiently.

What you’ll do:

  • Coordinate enquiries from users/staff for the CRM product throughout development and delivery.
  • Support the documentation of processes and mapping exercises for the CRM project and any other administrative support associated with the project.
  • Arrange and manage project meetings.
  • Coordinate ongoing training and induction of new staff to business systems (CRM) as they are implemented.
  • Support the development of tools and training materials across services.
  • Help to monitor any shared inboxes and the CRM helpdesk, ensuring enquiries are directed to the relevant team member.

What you’ll need:

  • Experience of team or project administration.
  • Experience of working with a project team.
  • Effective interpersonal skills and customer service.
  • Strong communication skills.
  • Proficient user of Microsoft packages. 
  • Excellent organisation skills

 

If you are looking for an impactful role in a medical charity with a great cause and ambitious goals, then please find out more about the role, the RCR and instructions on how to apply in our CRM Team Administrator candidate pack. 
 

Why join us?

  • Make a difference to the lives of Doctors and the specialities they work in every day!
  • Hybrid working (40% working week can be done remotely)
  • Modern working environment
  • Equipment provided to work from home
  • Generous annual leave allowance
  • Excellent pension scheme
  • Interest free season ticket loan and cycle to work scheme
  • Employee Assistance Programme
Application resources
Posted by
The Royal College of Radiologists View profile Company size Size: 21 - 50
Posted on: 26 July 2024
Closing date: 12 August 2024 at 00:00
Tags: Administration,Customer Service,CRM,Customer support