Senior user researcher jobs in islington, cardiff

About the role

You’ll join us at a vital and exciting time, as we help to shape what the future of health and care looks like with our new strategy and a reshaped communications and engagement directorate.

From moving health and care into communities, to tackling health inequalities and keeping people in good health throughout the course of their lives, you'll work across a range of issues to drive income and impact for the Fund. By joining the marketing and digital communications team, you’ll help our customers to better understand, engage with and advocate for change in the health and care system, including through our events, courses and policy content. 

As a marketing and communications executive, you’ll be responsible for creating inspiring marketing and digital communications campaigns that drive action, bring in income and increase our impact. You’ll plan, research and develop products, deliver creative content for marketing and communications campaigns, study customer behaviour and work collaboratively to execute impactful multi-channel communications campaigns. You will have a passion for all marketing and digital communications content, including email, paid marketing, websites and social media. You’ll analyse data, manage projects and run and evaluate our campaigns. With a strong focus on audience and insights, you’ll have a willingness to get stuck into all areas.

This role will work within a multi-disciplinary environment, make strategic recommendations to a wide range of colleagues, lead cross-departmental and cross-organisational project teams to deliver against the organisation’s goals and get to know the policy areas that we focus on.

The Fund has an ambition to increase the diversity of our workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including those from Black and ethnic minority backgrounds, those with disabilities and from the LGBTQ+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy. 

What you'll get in return 

The King’s Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. In keeping with our current policy, the post-holder will be required to work a minimum of two days per week from our central London office (pro rata, averaged over a month).

In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.

How to apply

To apply, please visit our website and read our supplementary guidance documents below, then download and fill in our application form. If completing the application form presents any challenges, contact us by email so we can discussion options.

Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK. 

CVs will not be accepted as applications. Applications must be submitted using The King’s Fund application form.

Location: Remote with travel across the UK.

About the role  

It’s an exciting and important time for our charity as we work to help more people out of homelessness and poverty as part of an ambitious strategy. 

The newly created role of Federation Development Lead will sit within the Partnerships and Federation Development directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change. 

The principal responsibility will be to support our ambition to become a best practice national body, responsible for leading on and supporting the development of key projects within Emmaus UK and the wider federation.

This will include providing leadership to support Emmaus communities across the UK to prepare and respond to the introduction of the Supported Housing (Regulatory Oversight) Act, you will require an understanding and commitment to best practice and legislative requirements related to the provision of supported housing, with the ability to translate regulatory requirements into user friendly support, training, guidance and policies and procedures

The role will also provide a critical role in the implementation and delivery of Emmaus UK’s ambitious plans to seek registration as a provider of social housing. You will provide the project management and technical skills required to support the successful delivery of the application process, ensuring that risk and regulatory requirements are considered and acted upon at each stage, maintaining strong communication with key stakeholders externally and across the federation.

As the Federation Development Lead, you will have the opportunity to make a significant impact on the growth and development of the Emmaus movement within the UK, contributing to a culture of continuous improvement, and supporting the overall success of the federation. Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of developed initiatives.

Working with the Director of Partnerships and Federation Development and wider Senior Leadership Team, the role will be central to the delivery of strategic objectives related to the development of the movement.

About Emmaus UK

We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers. 

Emmaus is a unique, secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work in a social enterprise and a sense of belonging. 

There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales. Collectively the Emmaus federation supports more than 1,000 people with experience of homelessness. 

How To apply 

To apply for the role, please complete our application form and equal opportunities monitoring form and email us. The email address is in the Application Pack by 12pm on Monday 10th November 2025. 

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams on Thursday 20th November 2025.

If you would like to arrange an informal discussion about the role, please email us. Email address can be found in the Application Pack.

Big ideas. Lifelong connections. One objective.

SENIOR INNOVATION SERVICE DESIGNER

Salary: £55,000 - £59,000 per annum

Reports to: Director of Innovation

Directorate: Marketing, Fundraising & Engagement

Contract: Permanent

Hours: 35 hours per week

Location: Stratford, London w/ high-flex (1 - 2 days per week in the office). We are open to further discussion around flexible working for the successful candidate.

Closing date: Tuesday 14 October 2025, 23:55

You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

We have an exciting opportunity for someone to join us as a Senior Innovation Service Designer. You'll play a pivotal role in shaping and testing future-forward service concepts that respond to emerging trends, technologies, and changing user needs. Working at the intersection of design, business strategy, and technology, you'll design end-to-end services that explore what's next-not just what's now.

You'll work on early-stage innovation projects, often where the problem or opportunity is not fully defined, and will help turn insights, signals, and prototypes into viable service models with potential for long-term impact.

What will I be doing?

• Designing and prototyping services from early-stage concept through to pilot, focusing on desirability, feasibility, and viability

• Mapping and visualising complex service systems, including current and future-state journeys, ecosystems, and value exchanges

• Collaborating with researchers, strategists, technologists, and business leads to frame opportunities and co-create solutions

• Translating user needs, behavioural insights, and market signals into service concepts and design principles

• Rapidly prototyping and testing service touchpoints across physical, digital, and human interfaces

• Building business models and operating models in collaboration with commercial and delivery teams

• Working with the Innovation User Researcher to initiate workshops (e.g. co-design, ideation, service blueprinting) with internal teams, users, and partners

• Clearly communicating and 'selling' products into the business, influencing peers in cross functional teams and senior stakeholders

• Contributing to the development of innovation methods and playbooks focused on H2/H3 innovation, that deliver substantiable incremental revenue.

What are we looking for?

• Proven experience in service design delivering tangible, commercial results, with the ability to work in ambiguous, exploratory environments and drive clarity

• Strong skills in service blueprinting, journey mapping, systems thinking, and experience prototyping

• Experience designing and launching disruptive early-stage concepts, with large commercial ambitions

• Comfortable facilitating co-creation and storytelling across levels of seniority

• Strategic thinker with the ability to connect user needs with business opportunities

• Familiarity with emerging trends and technologies, and how they can shape future services

• Strong ability to generate, evaluate, and execute new ideas, using data and user insights

• Experience with design thinking, agile methodologies, or lean innovation processes

• Good stakeholder management skills, and the ability to navigate and influence across complex matrix-management structures

• Strong project management skills, with the ability to manage multiple initiatives and prioritise time effectively

• Resilient and committed team worker, who values others, can coach individuals, and proactively addresses challenges

• Achievement and action orientated, driving continuous improvement, learning from mistakes, and encouraging perseverance.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Job Title: Business Development Manager
Location: Orpington / Hybrid
Organisation: The Maypole Project

The Maypole Project is seeking a strategic and dynamic Business Development Manager to drive income growth, secure impactful partnerships, and support service development with a focus on continuous improvement and user engagement.

As a key member of the senior management team, you’ll work closely with the Chief Executive to shape and deliver our business development strategy, ensuring long-term financial sustainability. This includes leading competitive tenders, grant applications, and identifying new opportunities to expand our services and reach.

Key Responsibilities:

• Lead income generation and partnership development
• Co-develop and implement strategic business initiatives
• Act as Deputy to the Chief Executive when required
• Engage service users in co-design and delivery of services

What we’re looking for:

• Proven experience in business development and strategic leadership
• Strong track record in securing funding and partnerships
• Excellent communication and stakeholder engagement skills
• Passion for service innovation and user-centred design

Join us in shaping the future of Maypole Services and making a lasting impact.

We’re looking for a Senior STH Practitioner who can manage the delivery of high quality and effective Social and Therapeutic Horticulture (STH) programmes in London for adults and young people with a range of disabilities and health conditions.

We’re looking for candidates who have proven experience of managing a team and an understanding of how STH programmes can benefit individuals and improve lives.  We need someone with horticultural knowledge and experience to plan the seasonal horticultural resources required for our programs and delivery spaces.

Based at Thrive’s London centre in Battersea Park. Some days will be spent at outreach centres within London, requiring some travel. The role will involve occasional travel to the Thrive Centres in Reading and Birmingham.

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Service User Engagement Lead

Job Title: Service User Engagement Lead – Criminal Justice Services

Service/Division: Criminal Justice Services

Reports to: Senior Service Manager

Direct reports: A team of CJS Champions and Ambassadors

Location: Based in London (Finsbury Park, Stratford, Hammersmith). Primary office location is Hammersmith and please note that this role requires you to work in an office 5 days a week

Working Pattern: Full Time, office-based Monday – Friday, 9pm – 5pm

Reports to: London Senior Service Manager

Job Type: Fixed term contract until March 2027

Salary banding: £27,000- £32,000 per annum

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

Job Summary

Advance’s Minerva service works with women and young women and girls involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.

Working as a Service User Engagement Lead you will be responsible for supporting the operational delivery of our service user engagement programme that will be a part of the Minerva service across London, including leading a team of CJS community champions and ambassadors and supporting in the oversight and delivery this programme across our 3 criminal justice services. In addition, this role requires you to build effective relationships with the criminal justice teams across London, and the regions alongside our partners and service users.

An integral part of the Service User Engagement Lead role will include delivering planned monthly supervision and ad-hoc supervision and having oversight of safeguarding and risk management for the CJS champions and ambassadors that you are working alongside. You will support the Senior Service Manager and Service Managers in delivering key information to keyworkers, in staff meetings and in day-to-day interactions to help promote the service user engagement programme.

You will lead your team and service while working collaboratively with fellow Advance managers and teams, external agencies and key stakeholders across London to provide a consistent and holistic service.

Key responsibilities and duties

• Support the recruitment, onboarding, and exit processes for champions and ambassadors including processing checks and welcome packs. Creating and supporting a positive culture of CJS Champions and ambassadors within the service
• To ensure the voice of service users is heard, valued and have influence throughout all areas of services, development design and delivery
• Supporting the CJS champions and ambassadors in post with their professional development
• Support with coproduction of projects across sites including coproduction space and service user activities, representing the views and opinions of those who access our services by leading on service user board meetings, focus groups and training sessions.
• Oversight of the welfare and wellbeing of CJS Champions and ambassadors
• Embed processes that enable you to engage with those who access our services, by listening to their views and asking for their feedback. Provide feedback and updates to those who access our services informing them of any changes and decisions.
• Work with staff and the local community to improve and develop the service, promoting our strategy
• Maintain accurate and up-to-date records on champions and ambassadors and service user engagement via our internal database and spreadsheets.
• Manage invitations, bookings, and logistics for internal and external events, meetings or workshops involving CJS community champions and ambassadors
• Ensure all CJS champion and service user information is managed confidentially and in line with Data Protection regulations.
• Keep CJS champions and ambassadors training and participation records up to date.
• Support in monitoring engagement levels and preparing basic reports or summaries on Service User Involvement champions and ambassadors.
• Be responsible for your own personal learning/development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.
• Work collaboratively with the Service Managers to ensure that the work supporting women in the CJS is a coherent and well organised service, meeting regularly to communicate issues across the team and reporting achievements, challenges and proposed solutions.

About You

To be successful as the Service User Engagement Lead you will need the below experience and skills:

You are an organised and empathetic individual with experience in supporting service user involvement and champion/ambassador programmes. You’re confident managing the full lifecycle of engagement - from recruitment and onboarding to professional development and exit processes - ensuring safeguarding and data protection protocols are followed at all times.

You have a strong understanding of co-production principles and are passionate about ensuring the voices of those with lived experience are heard, valued, and embedded in service design and delivery.

Your ability to build positive relationships enables you to effectively support the welfare and wellbeing of community champions and ambassadors, while also engaging wider staff and community networks to improve services.

With strong administrative skills, you’re confident in managing data systems, coordinating events, and maintaining accurate records. You’re proactive in monitoring engagement levels and can contribute to reporting and service development activities.

Collaborative by nature, you work well within a team, communicate effectively, and are committed to continuous learning. You stay up to date with relevant legislation, policy, and best practice, and thrive in environments that value service user voice, equality, and community impact.

How to apply

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

• Closing Date for Applications: 19th October 2025*
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team at Advance and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Fundraising and Impact Lead

Salary: £31,625 - £34,106 pro-rata (depending on experience and FTE)

Contract: 12 month fixed term contract, with a possibility of a further 6 month extension depending on organisational need 

Start Date: Early December 2025 (Specific date to be agreed)

Location: This is a blended-working role with two days per week at our office in Finsbury Park (Tuesday-Thursday) during term time and the flexibility to work from home during school holidays. Occasional travel to schools and events will be required. 

Working Pattern: 37.5 hours per week. Our core hours are 09:30 - 16:00 from Monday to Friday. 

About the Role

The Fundraising and Impact Lead will play a key role in growing our fundraising efforts and ensuring robust impact reporting. As we move into the next phase of our 5 Year Strategy, this is an exciting time to work across two strategic priority areas and contribute to our partnership’s success. 

As an organisation we are focused on developing our fundraising programme, and you will take an active part in identifying and researching potential donors, developing solicitation plans, and supporting the preparation of bids, reports, and core fundraising materials. 

As the organisation transitions to a new Salesforce environment, this role will support the continued maintenance of our existing system and its users. This role will be instrumental in ensuring operational continuity by managing data effectively and supporting the users of the system, including generating insightful reports, and maintaining system performance during the interim period with the support of an external partner.

This role is suitable for somebody who combines analytical problem solving skills with excellent relationship management, and approaches both with meticulous attention to detail. We are looking for someone who is proactive in refining systems and dashboards, and can work confidently with internal and external stakeholders. The ideal candidate will demonstrate a strong willingness to take ownership of their learning and development, actively seeking out opportunities to grow their skills and stay ahead of emerging trends.

Key Responsibilities

Reporting to the Innovation and Fundraising Manager, the Fundraising and Impact Lead will have the following key areas of responsibility and will be expected to undertake other responsibilities commensurate with the role as requested:

Securing funding support

• Take an active role in pipeline research and identifying donors to pursue.

• Develop prospect solicitation plans, working with senior team members to implement them.

• Support the development of written bids and reports.

• Develop core assets to support our fundraising efforts.

Donor management

• Maintain accurate donor records, ensure prompt acknowledgement of donations and all reporting requirements are met.

• Ensure that funders are receiving all necessary comms, including updates, new CP reports, and invitations to events, collaborating with the Marketing and Communications Lead.

Fundraising tracking and impact reporting

• Support the development of fundraising systems to track income and key relationships, maintaining and developing dashboards and reports, and supporting the team to make best use of data.

• Work across the team to gather impact data as required for bids and reporting, devising systems to streamline this.

Data management

• Complete regular imports to keep our data up to date.

• Ensure data integrity through data cleansing, deduplication, and validation tasks.

• Monitor system usage and user activities to ensure compliance with data policies.

• Support with data analysis requests to demonstrate our impact as an organisation, utilising Excel / Google Sheets.

CRM maintenance

• Coordinate with external developers to resolve any issues reported by users, and ensure the smooth running of our integrated systems (e.g. FormAssembly, Zapier).

• Support end-user training and onboarding to promote best practices.

• Create and maintain reports and dashboards, assisting the team where necessary.

Person Specification

Specific skills and attitudes we are looking for in an applicant are as follows.

Essential:

• As one of our cadre of leads, you will be a role model for our values at all times and a cultural lead within the team.

• Strong project management and organisational skills (a ‘completer-finisher’).

• Collaborative, methodical problem solving approach to challenges as they arise.

• Ability to prioritise effectively to meet competing demands and work under pressure, through excellent organisation and time management.

• Outstanding attention to detail, and pride in your work.

• Excellent written and oral communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.

• Experience of inputting, manipulating and interpreting quantitative and qualitative data.

• Positivity, optimism and agility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability. 

• High computer literacy - confidence and competence in using GSuite, Microsoft programmes and databases.

• Self-starter willing to learn and seek out new knowledge/skills within the data and systems and fundraising spheres to continue to improve.

• A passion for education, and a desire to make a difference.

Desirable:

• Some experience with Salesforce, including knowledge of basic terminology, and experience with integrated platforms, such as FormAssembly and Zapier

• Understanding of data quality and cleanliness principles.

• Some knowledge of report and dashboard building in Salesforce / Excel / Google Sheets.

• Able to use formulas in Excel / Google Sheets for data manipulation and analysis.

• An ability to effectively translate technical aspects to stakeholders of varying experience level.

How to apply

Please click the link above to submit your application on Hireful by 10am on Thursday 30th October 2025. You will be asked to upload your CV and answer four competency and scenario-based application questions.

Interviews will take place 3rd, 5th and 6th November 2025 - (details will be confirmed near time). 

About the opportunity
As Head of Impact & Quality, you’ll lead the department that covers impact measurement, evaluation of our programmes, data management, curriculum development, training and quality of tutors and other initiatives that drive the evidence-based culture of Action Tutoring. With a strong understanding of the charity's theory of change, you’ll strengthen existing impact and quality processes and make strategic recommendations that develop these further. You’ll play a vital role in helping the Senior Management Team balance quality and quantity with sustainable business decisions. As well as leading the department, you’ll build external networks and represent the charity externally at relevant events, in person and online. As Action Tutoring begins planning for a new strategic cycle, you’ll design, evaluate and advise on the scale up of pilots in new ways of achieving our mission.

Closing date: Monday, 27th October 2025 at 9am
Interviews:Monday, 3 and Tuesday, 4 November 2025.  There may be a second round of interviews.
Start date: Ideally Monday, 1st December 2025
Contract and hours: Permanent. Full time. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.  We are open to 0.8 or 0.9 FTE for the right candidate.
Place of work:This role can be remote, with occasional travel required. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Duties and responsibilities
 
People and Cultural Leadership 

• You’ll manage the workload distribution across the Impact & Quality department functions and teams, ensuring that projects are delivered according to strategic priorities. 
• You’ll line-manage a small team of managers who have responsibilities for curriculum, training, quality, insights and data management activities across the department.

 
Strategic and Senior Management 

• You’ll contribute to Senior Management Team discussions and decisions, representing the impact and quality functions, ensuring all decisions consider the implications on our evidence base, protecting the drivers of impact and maintaining our reputation as a sector-leading impact organisation.

Impact and quality oversight

• Leadership and oversight to ensure continued smooth implementation of a Randomised Control Trial lasting the first 6-9 months of this role. 
• You’ll be accountable for the development and implementation of the Impact Strategy of the organisation.

A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert. 

Person specification
 
Qualifications criteria: 

• The right to work in the UK.
•  University degree or equivalent experience in a relevant field of quantitative or social research. 

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Excellent project management and project sponsor skills and experience, able to juggle multiple complex projects that are cross-organisational and manage external stakeholders. 
• Able to manage other experts and get the best from them drawing from an interdisciplinary approach to your work.
• Enjoys leading a team, supporting development of manager skills and capabilities. 
• Understands how a theory of change drives the development of delivery and is able to apply this to new modes of operations. 
• Strong logical reasoning, able to break processes into logical steps and understands how to maintain excellent data management practices. 
• A confident user of databases able to utilise the data it holds to generate insights for the SMT. Champion good data governance in collaboration with the Data Manager. 
• Experience of Salesforce CRM would be desirable but not essential. 
• Very familiar with the principles of evaluation and how to design evaluations to produce meaningful and reliable insights. This includes qualitative and quantitative activities. 
• Experience of working with external partners to evaluate work. Experience of developing pilots or start-up scale organisations would be desirable but is not essential. 
• Strong numerical skills, able to conduct diagnostic and predictive analysis of quantitative data sets. 
• Strong written communication and research skills, able to produce clear and jargon-free reports and summaries that synthesise qualitative trends. 
• Strong change management skills and experience, ensuring innovations are launched and embedded successfully. 
• Able to plan at a strategic level, factoring in external environment trends, financial limitations and scalable solutions. 
• In addition, the job holder is expected to substantially demonstrate the four competencies in our competencies framework at the ‘Head of ‘Level. 

You will be likely be more successful in this role if you have: 

• Experience working in the charity sector. 

About Woman's Trust

Woman’s Trust was established almost thirty years ago and is the leading specialist in mental health services for women. Led by and for women, it aims to ensure that women affected by domestic abuse can live a safe and healthy life, free from further harm. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recover from the trauma. We support 900 women and children annually, with an income of £1.3m and 40 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers. Alongside our current service provision, we are focused on developing innovative mental health services for young women and girls, launching peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy expertise to improve systems nationally. As demand for our service grows, we are ambitious to double the number of women we support each year, achieved in large part through the success of our fundraising team in increasing our income.

About the role

As a Counselling Project Administrator, you will be responsible for the smooth and efficient project administration of Woman’s Trust Counselling services.

This role is part-time, working 28 hours per week to cover a period of maternity leave with a start date of December 2025.

In return, we can offer:

• 25 days' holiday + 3 days at Christmas + Public holidays (pro rata for part-time working)
• Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
• Cycle to work scheme
• Employee Assistance Program (EAP)
• Mandatory job-related training
• Individual staff professional development budget
• A caring, committed and highly collaborative environment
• Several social events/lunches per year
• Friendly, all women team

To find out more and apply with your CV, please visit our website via the apply button.  

The position is open on a rolling basis. Interviews will be given as applications come in.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

About the role 

We are seeking a visionary Head of Clinical Services with a deep passion for survivor-centred healing to lead the strategic development and implementation of our therapeutic services. As a key member of the Senior Leadership Team, you will ensure the delivery of safe, high-quality, and culturally responsive services that centre the needs of women and girls surviving violence against women and girls (VAWG). 

Working from an intersectional, trauma-informed, and Black feminist framework, you will play a vital role in upholding WGN’s commitment to holistic healing. Your leadership will promote our vision, values, and ethos across the organisation and with our partners, fostering an environment rooted in empowerment, inclusion, and transformation. 

About you

You will be an experienced clinical professional (BACP/UKCP accredited) and qualified supervisor with a proven track record in service delivery and team leadership. With a strong understanding of trauma, VAWG, and culturally responsive practice, you’ll be a feminist leader dedicated to anti-oppressive, inclusive approaches and the empowerment of survivors.

Application and Interview 

In your supporting statement, please outline (using examples) how your skillset, knowledge, and experience meet the essential criteria stated within the person specification. 

Early applications are highly encouraged, as interviews will be held on a rolling basis and this vacancy may be closed before the advertised closing date. 

About us 

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

Benefits 

At WGN, we are committed to supporting our employees' well-being, professional growth, and work-life balance. Our comprehensive benefits package includes:

Financial Benefits

• Bike Loan Scheme – Provided by Green Commute Initiative
• Pension Scheme – Enrolment into Aviva pension scheme from day one
• Charity Worker Discounts – Access to exclusive discounts
• Death in Service Benefit – Life assurance, including Virtual GP access and additional services

Health & Wellbeing Benefits

• Eye Care Support – Contribution towards eye tests and glasses for VDU users
• Enhanced Sick Pay – Based on length of service
• Employee Assistance Programme – 24/7 confidential support
• Clinical Supervision – For clinical and frontline roles
• Specialist Counselling – Up to six sessions for staff who are survivors of sexual violence
• Sanitary Products – Available at all WGN sites
• Hot Drinks – Provided at every site

Leave & Work-Life Balance

• Annual Leave – 25 days plus public holidays and 3 closure days in December (pro-rata)
• Birthday Leave – A day off to celebrate your birthday
• Enhanced Maternity & Adoption Leave – Support for growing families
• Unpaid Leave – Available for exceptional circumstances
• Flexible Working – Right to request flexible hours or patterns
• Hybrid Working – Balance between office and home working

Learning & Development

• Specialist Training & CPD – Ongoing development opportunities with accredited training
• Regular Supervision – One-to-one support from line managers

Exemption

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

At Action for ME, we believe that change won't just happen; it has to be made. That's why action and impact are at the heart of everything we do. Whether that's helping people today with support, information, or care. Or working towards securing future change through our research and campaigning work.

The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.

More information can be found in the application pack. 

You will play a pivotal role supporting the Charity in several different ways. Working with the Senior Leadership Team, you will ensure the smooth running of the organisation, providing administrative support to the Director of Operations and the Chief Executive. As a self-starter you will manage a range of tasks such as diary management, meeting minutes, assisting with event administration and HR administration. No two days will be the same!

You will be the point of contact for our HR, recruitment and training systems, ensuring consistency and assurance across the organisation. You will support HR administration such as supporting recruitment, on-boarding and off-boarding of colleagues as well as taking minutes for Board meetings, so you will need to be able to maintain a high level of confidentiality.

As a team player, you will provide comprehensive, confidential and sensitive people-orientated administration support, developing a deep understanding of our organisation, our work and build strong, effective working relationships with colleagues.

Remote working at home can be challenging for some and for others, it works incredibly well. You will need to be able to work on your own, use your own initiative and ensure you are proactive in maintain good levels of communication and contact with your colleagues to ensure we deliver the best service possible to people with ME. 

Are you passionate about using digital innovation to create positive change?

Join us as Digital Product Owner and help transform the lives of young people worldwide.

In this key role, you’ll manage inclusive, engaging, and effective digital products that support young people to build confidence, develop skills, and access pathways to self-employment or work.

You’ll lead the development of product roadmaps, with a focus on integrating cutting-edge AI solutions to enhance our learning platforms. Working across regional teams and partners, you’ll align efforts into a unified roadmap to serve a global audience.

Proficiency in data management and insights is central to this role. You’ll advise and oversee the development of processes, strategies, and governance frameworks to ensure quality, consistency, and actionable insight across our digital products.

Your strong project management skills will help you guide cross-functional teams and stakeholders to deliver innovative, user-centred solutions on time and within scope. You'll take a consultative, collaborative approach to ensure products align with our strategic goals and broader digital proposition.

Working closely with the digital and design team, regional colleagues and stakeholders, you’ll use your expertise to influence decision-making and embed best practices within our governance framework.

Ready to make a difference?

Apply now and help us deliver impactful digital solutions that unlock potential and transform futures.

Operations Director
Oasis Community Partnerships (Youth and Community)

Permanent, full-time post, 40 hours per week, inclusive of breaks 

Starting salary: £51,960 per annum (plus London Weighting for London based staff)

 At an exciting and key stage in our journey we have the opportunity for an Operations Director to join the Oasis Youth and Community national leadership team supporting local Oasis community charities across the country.

With accountability to the CEO the Operations Director will be responsible for three key areas of work:

1. Lead key elements of policy and systems ensuring the Youth and Community function remains safe and compliant, and that local leaders and other key staff are effectively supported (including line management of People Services).
2. Oversee the effective governance oversight for all local charities through a cycle of professional guidance and monitoring.
3. Lead the national framework for monitoring and evaluation across activities.

 ORGANISATIONAL CONTEXT

Oasis neighbourhoods are local places of activity that provide integrated, high quality and diverse services to benefit the whole person and the whole community. The Oasis ethos stems from our Christian roots and is an expression of our character - it is a declaration of who we are and therefore the lens through which we assess all we do. This is encapsulated by the following five statements:

a passion to include everyone

a desire to treat everyone equally, respecting differences

a commitment to healthy and open relationships

a deep sense of hope that things can change and be transformed

a sense of perseverance to keep going for the long haul

An Oasis neighbourhood is a community movement and the joining together of all the work Oasis does in any one place, which could include foodbanks, debt advice centres, family support and advice services, healthcare, youth work, children’s work, alongside other Oasis activities in that community, including formal education through Oasis Academies.

The Youth and Community function of Oasis is responsible for the wider community work that takes place within Oasis neighbourhoods, working closely with the wider Oasis family to outwork our vision. In relation to governance, Oasis Community Partnerships is the national charity, with each local team operating from their own local Oasis charity.

This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, whilst also influencing the national landscape.  As part of the package, Oasis offers:

• A pension scheme, currently offering 7% employer contribution
• A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)

Please contact us to arrange for an informal conversation to find out more about the role. If you are interested in this position, please send your CV and a covering letter (ensuring you refer to the job description and person spec).

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers to application, please let us know.

Completed applications should be returned by 9am on Friday 24th October.

Interviews will take place week beginning Monday 3rd November. (Shorter more informal calls may be arranged the previous week to assist with shortlisting)

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Are you a digital innovator with a passion for creating meaningful change? Join us as Digital Products Owner and help shape the future for young people around the world.

In this exciting role, you’ll play a key part in delivering inclusive, engaging, and effective digital products that support young people to build confidence, develop skills, and access opportunities for self-employment or employment. Your work will directly contribute to positive outcomes for both young people and our global network of supporters.

A major focus of your role will be leading the redesign and development of our global business simulation game – a flagship digital product that underpins our wider strategic programmes. This next-generation learning tool will support young learners through engaging, practical, and interactive business challenges. You’ll lead the development roadmap, incorporating gamification, AI-driven enhancements, and innovative approaches to learning that work in both blended and fully digital environments.

Working closely with our digital and design team, regional colleagues, delivery partners, and other stakeholders, you’ll ensure all products align with our overarching proposition and global strategy. You’ll take a consultative, collaborative approach, using your digital expertise to shape decisions and maintain high standards of quality, accessibility, and impact.

You will bring strong product management skills, a user-centred mindset, and an understanding of emerging technologies such as generative AI and immersive learning design. Experience working in agile environments, managing complex stakeholder needs, and delivering scalable digital solutions is essential.

This is a unique opportunity to lead a high-impact product that will reach thousands of young people worldwide, helping them thrive in a changing world of work.

Ready to lead digital innovation with purpose?

Apply now and help us build the tools that unlock potential and transform futures.