Service administrator jobs in epping forest, essex
About us:
Drinkaware is the UK’s leading alcohol charity with a vision of working together to reduce alcohol harm. We use our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. We deliver public-facing campaigns and digital services, information and guidance, evidence-led advice to governments and industry and independent research, consumer insight and evaluation
The Drinkaware Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently
Vision: Working together to reduce alcohol harm across the UK
Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:
- Public-facing campaigns and digital services, information and guidance
- Evidence-led advice to governments and industry
- Independent research, consumer insight and evaluation
Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity
Our Drinkaware staff team is friendly, professional and inclusive. We care about what we do and how we work together and bring our values to life. Drinkaware invests in staff development through regular one to one meetings, a generous individual training budget, teatime tutorials and staff awaydays, and an annual learning and wellbeing grant.
Location: 35 Chiswell St, London EC1Y 4SE
Drinkaware’s benefits include:
- Hybrid working arrangements
- 30 days leave (plus Bank Holidays, and your birthday)
- Matched company pension scheme
- Life assurance cover
- BUPA Private Healthcare
- Training and development opportunities
- Employee assistance programme
- Annual learning and wellbeing grant
- Perks and discount platform.
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About the role:
Reporting to the Head of Operations and working collaboratively with other senior managers, the Senior Project Manager will play a crucial role in ensuring the successful delivery of all operational projects in line with cost/time/quality requirements.
Key Responsibilities
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To support the implementation of the new project management approach for Drinkaware.
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Day to day project management from start to finish for key identified operational projects, supporting cross functional teams to deliver.
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Collaborating with colleagues to ensure effective evaluation and impact assessment of each programme.
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Maintain accurate and comprehensive project and programme management documentation.
Project Delivery
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Manage multiple large-scale projects that require strategic planning and stakeholder management.
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Resource Management – Oversee and ensure all projects have the right resource allocation and are managing budgets and tracking progress against key milestone.
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Risk Management - Identify potential risks and develop mitigation strategies to keep projects on track.
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Work in collaboration to scope, plan and coordinate project activities with clearly defined objectives, outputs and critical success factors for operational projects.
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Proactively address issues and challenges that may arise during project execution.
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Ensure proactive and effective project communications to all relevant parties (internally and externally).
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Project collateral and content development.
Strategic Planning & Evaluation
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Implement and maintain quality standards throughout the programme lifecycle.
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Conduct regular evaluations to ensure programme effectiveness.
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Analyse programme performance and identify lessons learned and areas for improvement.
Stakeholder & Team Collaboration
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Stakeholder management including engagement, ongoing programme review, contractual management.
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Working with the Programme Delivery officer to develop and deploy effective and efficient project management tools and processes.
Governance & Process
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Working with the Programme Delivery officer to develop and deploy effective and efficient project management tools and processes.
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Implement and maintain quality standards throughout the programme lifecycle.
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About you:
You will be an accomplished project manager, with a high degree of business acumen and substantial experience of setting up and delivering projects working with and through multiple stakeholders and partners. This position requires a methodical thinker with excellent stakeholder engagement and communication skills and a proven track record in project management and reporting. Providing rigorous operational support and programme administration as needed.
Essential Criteria / Key Skills:
A recognised project management qualification and/or significant experience of managing multiple projects within the charity or health sector.
- Experience of effectively collaborating with multiple stakeholders.
- Demonstrable success of working with a broad range of partners from acquisition through to implementation.
- Strong presentation skills.
- Experience of writing clear, concise, project status reports and accurately maintaining project documentation.
- Ability to work on your own and take initiative.
- Excellent inter-personal and communication skills with the ability to build rapport and trust with partners at all levels.
- Ability to multitask and support cross functional teams to deliver.
- Attention to detail and foreplaning.
- Experience of a broad range of software packages including Word, Excel, PowerPoint and project management tools.
- Strong analytical skills and presentation of data.
- Experience providing administrative support.
- Able to manage sensitive conversations with professionalism and care and resilient when under pressure.
- An energetic and committed ambassador for Drinkaware, our mission and values
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To apply
For further information please refer to the attached job description, our applicant privacy policy and read more about Drinkaware on our website.
Closing date: 9am, Wednesday 20 August 2025
Apply for this post by clicking on the 'Apply' link. You should submit an up-to-date CV and a brief covering letter (maximum two pages) that outlines how you meet the requirements outlined in the 'About You' section and what you would bring to Drinkaware. Please include at least one examples of a complex project you've managed from initiation to delivery.
Interviews may be carried out on Teams or in person at our Moorgate offices.
Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community.
No agency support is required
The client requests no contact from agencies or media sales.
Reports to: Chief Operating Officer
Manages: Business Development Executive
Salary range: £38,251 – £47,940 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours over 5 days)
Job Purpose
Our Business Development Manager is an exciting opportunity for someone who thrives on creating and improving relationships, expanding a product portfolio, and working across an organisation to drive impact. This role has a wide remit which covers our existing products as well as identifying new income streams.
You’ll play a pivotal role in shaping and delivering a business development plan that maximises income streams, supports improvements in patient care, and strengthens our partnerships across the healthcare system. You’ll support tenders and contract negotiations, fostering relationships that secure funding for key BSR initiatives whilst offering tailored customer service and account management to our partners.
You’ll manage a business development administrator, who will focus on delivering contractual obligations in a timely manner. You’ll coach and develop them to build confidence in account management and sales. This role requires a creative, impact-oriented leader who excels in both strategic thinking and hands-on execution.
Please note: This role may require travel, overnight stays and weekend work, for example at our conferences.
Main Responsibilties
Business Development Strategy
- Alongside the COO, develop and execute a business development strategy for BSR that secures financially sustainable funding streams that support our drive to improve patient care
- Lead on market research, product development and product lifecycle management
- Support the Senior Management Team and Heads of Department to expand and improve our product portfolios to keep partners engaged in supporting our diverse membership
Relationship building and management
- Lead relationship management with sponsors, partners and collaborators to provide exceptional and consistent account management
- Liaise with and support internal teams with delivery to sponsors, partners and collaborators
- Enable internal sharing of insight and intelligence about trends and movements with industry partners
- Foster new strategic partnerships and relationships with UK and international organisations
- Open up new funding opportunities that support BSR’s strategic aims and activities
Team Leadership and Development
- Lead and develop the Business Development Executive
- Support teams across the business to meet ambitious financial targets
- With the COO and Director of Marketing, Education and Events, manage our compliance with the ABPI pharmaceutical industry code and provide regular advice/training for colleagues
- Alongside the COO, provide support to colleagues on tender and contract processes
Finances and Impact
- Oversee BSR income streams, working closely with the finance team to ensure efficient financial process and cash flow
- Manage the sales pipeline, ensuring financial trackers are up to date
- Analyse data to ensure the business development strategy is effective, ambitious and realistic
- Provide regular reports to the Senior Management
Person Specification
- Experience in business development, sales or fundraising
- Experience of pipeline tracking/projection/modelling
- Understanding of market research and product development
- Track record in account management and achieving financial targets
- Experience of best practice in tenders and contracts
- Ability to analyse data to harness insight and drive engagement
- Outstanding interpersonal, communication and negotiation skills
- Ability to coach staff to reach their potential
- Confident decision maker
- Commitment to our values
Timetable
The closing date for applications is Sunday 24 August 2025
Interviews are expected to take place during the week commencing Monday 1 September 2025.
The selection process will include a first-round panel interview. Shortlisted candidates (top two) will then be invited to a second-stage interview.
Equity, Inclusion and Diversity statement
BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.
We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.
To champion the specialty, influencing change and building a thriving community of best practice.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a motivated and experienced HR professional to deliver high-quality HR operations at CIEH. This is a broad and rewarding role - you’ll look after CIEH’s HR function, as well as modernising our systems and processes and acting as a key partner to teams across the organisation, helping to build a positive and high-performing workplace culture.
This is a fantastic opportunity for someone who is excited by the opportunity to make improvements and have a significant impact. If this is you, and you have strong generalist HR experience, a good understanding of UK employment law and the ability to work both independently and collaboratively then we would love to hear from you.
Please ensure that you submit a cover letter, and that this demonstrates how you meet the person specification for the role.
The client requests no contact from agencies or media sales.
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.
We are looking for an enthusiastic and motivated individual to join the team as our Commercial Sales Assistant. In this varied and exciting role, you will support the sales and operations processes behind our range of products and services, including WOW – the walk to school challenge, our award-winning offer for primary schools. The postholder will work within our trading subsidiary, Living Streets Services Ltd, helping deliver both commercial goals and charitable purpose.
What you’ll be doing:
·Act as the first point of contact for sales enquiries via phone and email.
·Support the full sales process, from preparing quotes and proposals to managing client accounts.
·Assist with order processing, fulfilment, invoicing and resolving delivery or service issues.
·Maintain accurate CRM/database records and ensure smooth communication with clients.
·Help organise outreach events and support the coordination of our annual WOW badge competition.
·Deliver exceptional service to schools, local authorities and other stakeholders.
What we’re looking for:
·Experienced in handling enquiries and providing administrative or sales support.
·A strong communicator with excellent interpersonal skills.
·Highly organised with great attention to detail and time management.
·Confident with Microsoft Office (Word, Excel, Outlook) and ideally familiar with CRM/e-commerce systems.
·Passionate about social enterprise and supporting sustainable, active lifestyles.
Closing date: 25/08/2025 (midnight)
Interviews: 04/09/2025 online via Teams
Our mission is to achieve a better walking environment and inspire people to walk more.





The client requests no contact from agencies or media sales.
Job Title: Family Support and Graduation Coordinator
Salary: £28,000
Working Hours: 35 hours per week
Contract: Fixed Term until 31 March 2026 (extension subject to funding)
Location: Newham office based (with some hybrid working)
About us at the NCT
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.
As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe.
About the role
This post will work as part of a community partnership programme, a small team providing accessible and bespoke perinatal care including, antenatal education, postnatal sessions, peer support, counselling and practical support to women from low-income migrant marginalised backgrounds.
The role will provide non-judgmental, compassionate and trauma-informed care to women accessing the service helping them to navigate complex needs and overcome barriers to access through a creative, solution-focused approach. Working alongside the Perinatal Programme Manager building and maintaining a network of local support services, helping to develop clear referral pathways and strong partner relationships.
To be successful in this role you will have:
- Experience of supporting or working with marginalised or vulnerable groups and understanding the barriers they face to accessing support and an awareness of ways in overcoming them
- Knowledge and experience working or volunteering with women and birthing people during pregnancy and early years
- Experience working within a relevant sector e.g., maternity, children’s services, homelessness, women’s services, mental health, supporting asylum and refugee families
- A good knowledge and understanding of local support and services for the client group
- Experience in empowering women to make informed decisions about their lives and advocating for their needs and rights
- Ability to handle challenging situations and behaviour with a calm, flexible and confident approach to reach a positive resolution
- Able to work reflectively, developing an awareness of any judgements, biases or assumptions that may impact upon your work.
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date for applications: 10th August 2025
Interview: In person at a venue in Newham on Thursday 14th August 2025
The client requests no contact from agencies or media sales.
Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle.
We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.
Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.
Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.
Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
Ideal start date: ASAP, as agreed with candidate
Purpose of the Role:
As a key leader within our Partnerships and Income Development team, you will be responsible for creating, developing and delivering the Social Mobility Foundation’s Employer Programme – how we inform, influence and positively impact employer-led social mobility, and a source of income generation.
Reporting to the Head of Partnerships and Income Development, you’ll be the custodian of the Social Mobility Employer Index (SMEI) – our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. You'll have full product ownership, managing the delivery lifecycle from end-to-end: from marketing, to pipeline development and entrant submissions, data analysis, reporting and evaluation, as well as ongoing development and improvement.
In addition, by collaborating with existing partners who offer pro-bono consultancy, you’ll scope, develop and deliver new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace.
We’re looking for someone who is willing and able to move easily between strategic thinking and hands-on delivery, and is excited about taking full ownership over this important work. Combining a passion for delivering our mission with keen commercial acumen, high attention to detail and project management skills, this is a unique chance to make a big impact on social mobility in the UK.
Key Responsibility Areas
- Product ownership and project management
- Product and service development
- Quality standards
- Customer service and value proposition
- Stakeholder management
- Systems and processes
- Team development and collaboration
- Line Management (Matrix structure)
Please review the attached pdf for the full job description.
Person Specification (Knowledge, skills and experience required)
Project management and product development
- Demonstrable experience designing, delivering and developing programmes, products and/or services that meet organisational needs
- Demonstrable experience in project management, shaping long-term strategy while managing day-to-day operations and delivery
Stakeholder engagement
- Strong interpersonal and communication skills, with experience building and managing relationships
Policy and data skills
- Understanding of issues related to social mobility, diversity and inclusion, or workforce development
- Understanding of and/or experience in benchmarking tools, indices or assessment frameworks
Commercial and customer service
- Demonstrable experience in managing pipelines and/or stewarding customers, demonstrating excellent customer service skills and a high attention to detail
- Confidence in public speaking, presenting or facilitating workshops with professional audiences
IT skills
- Experience using Microsoft Office
- Experience of using or understanding of CRM software to effectively support pipeline and partnership management e.g. Salesforce
- Experience of or understanding of managing and using digital platforms for programmes, products and/or services
Please review the attached pdf for the full person specification.
How to Apply
Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August:
- A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills.
- A short statement answering the following question: “Tell us about a time you managed a project or developed a product or programme. How did you plan and deliver it, work with others and ensure a positive experience for users or customers? What challenges did you face, and what was the outcome?” (500 words maximum)
Please note that generic applications and CV’s will not be considered.
We unlock potential, broaden horizons and create opportunities for young people



The client requests no contact from agencies or media sales.
Join Our Team!
Crohn’s and Colitis UK are on the look out for a new HR Operations Manager!
Reporting to the Head of People, you will be responsible for the day to day running of a proactive and supportive HR service, with an integral role in shaping and implementing improvements in line with the service goals, ensuring the smooth running of our HR processes, policies and procedures.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
About You
We are looking for someone who is proactive and highly organised, with great communication skills that can build relationships with all key stakeholders, both internal and external. Ensuring that all staff are trained, supported and motivated to deliver a consistent, effective and high quality service to the organisation.
This role is suited to an experienced HR Manager who:
- Has strong knowledge of HR processes, policies and procedures as well as employment laws, regulations & best practices.
- Can create fair and consistent HR Policies and procedures, regularly conduct audits to identify areas of non-compliance and ensure accurate records are maintained.
- Can lead operational planning and budgeting.
- Has a forward thinking and inspirational vision for the role of HR in a charitable organisation.
- Has a vision for how working practices and culture can develop for the better.
- Has a proven commitment to the principles and practices of access in the workplace and have excellent knowledge of current issues in of EDI and can implement EDI principles and policies.
- Is able to successfully balance the needs of the individual (compassion) with the operational and ambitious needs of the organisation.
- Has experience of supporting and developing managers through change.
- Is CIPD qualified.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, you will be required to attend the Hatfield office once a week and monthly directorate meetings. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Juliette Robinson, Head of People.
Please submit a CV and supporting statement via email, outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Closing date: Monday 11 August 2025 at 9am
First round interviews will be taking place remotely on 21 and 22 August.
Second round interviews will take place in person at our Hatfield office on 28 August
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Women Off to Work (WOW) Training & Engagement Project Connector will play a key role in engaging and recruiting local women onto this employability programme, and supporting them to access accredited and non-accredited training courses through inclusive outreach, programme support, co-design of training opportunities and workshops.
The role will also involve building and sustaining relationships with key stakeholders (education, corporate, community partners) to enhance the programmes delivery and impact whilst also generating opportunities for women to gain both paid and unpaid work experience.
We would love to see an application from you if you have:
- Experience of community engagement and outreach
- Experience of developing sustainable partnerships (particularly with employers, educators and training providers)
- Demonstrable administrative experience
- The ability to work both independently and as part of a diverse team
- An understanding of the needs of women who are marginalised within the world of work
About the Project
We are delighted to have been awarded funding by the National Lottery to deliver a third phase of our incredibly popular Women Off to Work (WOW) programme. Since 2017, WOW has supported hundreds of local women from predominantly Global Majority communities through holistic training and pathways into work programme.
WoW delivers a blend of life and vocational skills training, promoting general employability and improved wellbeing through work experience placements, internships, job brokerage, practical advice on self-employment and micro-businesses, ESOL classes and more. The programme provides women with opportunities to gain formal and accredited training qualifications and provide support with tailored into-work action plans.
About Us
The Abbey Community Association is a charity on a mission to support the communities of south Westminster to improve their quality of life by providing the space, services and opportunities to the people who need it most. Our vision? A community that feels healthier, happier and able to access the support it needs, when it needs it.
From our central London community hub, we offer a wide range of activities, services and courses to help address the needs of local people in South Westminster across 4 key areas: physical health, mental health, poverty and reducing isolation and loneliness amongst the elderly. Our programming includes exercise and dance classes, training and employment support, arts and social activities, and more.
To apply, please submit your CV and a supporting statement no longer than 2 pages long, outlining how you meet the person specification.
We support a healthy and cohesive community in south Westminster by providing the space, services and opportunities to the people who need it most.
The client requests no contact from agencies or media sales.
We're looking for an experienced, proactive, and resourceful Repairs Maintenance Manager located at our Head Office in Caledonian Road, Islington.
£50,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
Look Ahead Care and Support own and manage a mixed portfolio of properties across London and the Home Counties. The organisation accommodates customers with a range of support needs.
The Repairs Manager will work as part of the Property Services team. Assuming day-to-day responsibility for the oversight and coordination of all repair and maintenance activities across all tenures (Supported, Unsupported, Intermediate and Market Rent).
Responsible for working collaboratively with the Customer Contact Centre to facilitate the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements. Offering technical expertise, whilst being a lead escalation for Contractor Management and Commercial Meetings.
The Repairs Manager ensure the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements.
Your exceptional organisational skills, technical expertise, and ability to communicate effectively with both internal teams and external stakeholders will be vital to your success in this role. In addition to reporting to the Head of Repairs and Voids Maintenance weekly on the current position of the department in respect of Contractor Performance, Invoice Processing and Customer Satisfaction; you will maintain Line Management responsibility for the Repairs and Voids Property Inspector and Repairs & Invoice Admin and further development of any additional administrative staff.
The working hours for this role are 9.00 - 17.00, Monday - Friday.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in Wandsworth.
Sounds great, what will I be doing?
The role focuses on providing high-quality support to individuals in mental health crisis. You will assist clients during their stay, helping to reduce immediate distress and develop plans to prevent future crises. This includes working collaboratively with statutory and voluntary mental health services to ensure effective, multi-agency support. All interventions should reflect the organisation's values and commitment to recovery, co-production, and person-centred care, while following established policies and procedures.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The successful candidate will have proven experience working with individuals experiencing mental health and/or dual diagnosis issues, with a solid understanding of crisis management and how to provide respectful, person-centred support. They should have knowledge of mental health legislation, including Care Programme Approach (CPA) processes, and be familiar with a range of recovery models.
The role requires the ability to work both independently and as part of a team, including supporting the induction of peer staff and volunteers, and working collaboratively with frontline statutory services such as the NHS. Awareness of health and safety and safeguarding procedures is essential.
Candidates must be able to work flexibly across the week, including weekends and bank holidays. Strong IT, literacy, and numeracy skills are required, along with the ability to produce clear written communication and use common software such as MS Word and Outlook.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Intervention Worker to play a pivotal role in our Criminal Justice Service in Battersea.
Sounds great, what will I be doing?
Approved Premises (APs) work with high-risk people released from prison, providing a vital element in public protection arrangements. APs offer a level of contact, support and supervision within the community that is unique within the Criminal Justice System. This is an opportunity to be part of a dedicated, enthusiastic staff team at our male Approved Premises in Battersea, playing a key role in pro-social modelling, rehabilitation and community reintegration for those ready to make positive choices.
Working closely with Probation Officers and other community services such as police, health, housing and substance misuse, we provide a stepping stone from prison into the community.
As a member of the Approved Premises team, you will model pro-social behavior and foster a positive, respectful culture with both clients and colleagues. You will actively engage with residents, supporting communal activities such as meal preparation, and contribute to the delivery of individual sentence plans in collaboration with probation officers, police, and external agencies.
Your role will involve providing administrative and practical support, ensuring daily tasks are completed, and following all operational protocols. You will encourage compliance and enforce rules relating to curfews and drug and alcohol testing as required. Keeping colleagues, multi-agency partners, and management informed is essential.
You will be responsible for monitoring and maintaining the health, safety, security, cleanliness, and well-being of the premises and residents, utilizing tools such as CCTV, observation, and direct personal contact. Accurate, timely record-keeping and appropriate information sharing with respect for confidentiality are critical components of this role.
Using your initiative, you will identify and address additional tasks or emerging issues, working within the service to maintain an enabling environment. Adherence to the Approved Premises Manual, Hestia policies, and relevant justice service requirements is expected, alongside consistently demonstrating The Hestia Approach.
This role involves working closely with high-risk offenders transitioning from prison to community life, providing a unique level of daily support, supervision, and tailored interventions. You will empower residents to take responsibility for themselves while maintaining appropriate boundaries and supervision. The position operates on a rolling rota covering early, late, weekend, and night shifts to ensure continuous support and public protection.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have a strong ability to engage and communicate effectively with others, demonstrating flexibility and responsiveness in their approach. They should maintain an optimistic outlook regarding people's capacity for change and the possibility of positive outcomes. A quick learner who can efficiently gather information and make well-founded decisions is essential.
The candidate must be able to maintain firm boundaries and exercise authority legitimately while working in a pro-social and positive manner. Competence in receiving, processing, and accurately recording detailed information is required, along with ensuring appropriate sharing of information within confidentiality guidelines. An understanding of the emotional and behavioral impacts of trauma is important, as is the ability to work sensitively with individuals who display a wide range of emotions, behaviors, and communication challenges.
The candidate should be a team player who leads by example and takes a practical, hands-on approach to tasks such as cooking, gardening, household chores, and leisure activities. Finally, knowledge of safeguarding principles and the ability to identify and respond appropriately to safeguarding concerns are essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RideWise is a Nottingham based charity that is dedicated to education and support for the environmental benefits of green forms of transport, helps thousands of people each year to gain travel independence, reduce reliance on fossil fuel vehicles and helps to break the barriers of isolation, inactivity, mental health and transport poverty by supporting people through active travel.
At RideWise, we believe that affordable, accessible and green forms transport should never be a barrier – through a range of support, walking and cycling can transform lives and communities.
This is a key role within a small and busy finance team. The postholder is responsible for a range of transaction processing and finance administration; mostly focused on purchase ledger, sales ledger, assisting with the month-end process, and plays a vital role in upholding the charity’s financial controls.
Working closely with the Finance Manager, the Finance Officer will also need to communicate effectively with staff across the organisation and a wide range of suppliers to help resolve queries and ensure that the purchase and sales ledger processes are operating efficiently and effectively. Excellent organisational skills, the ability to prioritise to achieve internal reporting deadlines, and meticulous attention to detail, are critical for this role.
Essential Skills And Experience:
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Experience of working in a small team on data processing and administrative tasks
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Experience of working in a finance team
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Experience as a Bookkeeper, Finance Assistant or Finance Officer
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Solid understanding of basic bookkeeping and accounting payable/receivable principles
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Proven ability to calculate, post and manage accounting figures and financial records.
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Experience of working under pressure to meet deadlines.
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Able to communicate effectively with finance and non-finance professionals alike.
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A supportive colleague, skilled at working collaboratively within a small team.
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Meticulous attention to detail, especially numerical detail
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Able to prioritise and organise your workload effectively.
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Excellent attitude to following systems and procedures.
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Good IT skills, particularly Excel, and comfortable with using cloud-based accounting or data processing software
Desirable
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Experience of working in the charity sector
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Experience of working in a small organisation
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Experience of working with QuickBooks
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Accountancy qualifications, e.g. AAT
Application is by CV and covering letter. Assessment will be by CV and covering letter, objective test and interview. Applicants must have the right to work in the UK.
Improving the lives and futures of our communities through walking, cycling and active travel



The client requests no contact from agencies or media sales.
This role presents opportunity to work innovatively & responsively, creating new, unique, & informative LGBT+ affirmative resources, crisis support, prevention & wellbeing initiatives; along with having a developmental role in upskilling & supervising sessional staff, trainees, interns & volunteers.
This is an exciting job opportunity to join a dynamic & committed team, in a key frontline role working directly within our Heads-Out mental health service, which provides individualised mental health plans, crisis safety plans, mental wellbeing workshops, varied mental health support groups including for those seeking asylum, a trans & non-binary group; LGBTQ+ mental health social connections & activities group, and drop-in support.
Opportunities will include delivery of specialised interventions, taking direct referrals and helping to support & stabilise those at heightened risk and/ or living through mental health crisis, plus psychoeducation workshops and group programmes will further enable you to engage, empower & support participants to build confidence, develop skills, strategies & achieve goals to improve, maintain & best manage mental health, increase mental wellbeing, and reduce and/ or prevent future crisis.
elop is a London based thriving community-led LGBT+ mental health & wellbeing charity offering a range of support, advice, information, counselling, and group support services to lesbian, gay, bisexual and trans (LGBT+) communities.
There will be one regular evening/ week and occasional weekend working required.
NB: Initially there will be some remote home-based working alongside office-based working whilst we relocate to new premises
Interviews will take place Thursday 4 September 2025 between 9.30am – 15.00 pm
To better the mental health and well-being of LGBTQ+ people, and to challenge the discrimination and inequalities that our community face.



The client requests no contact from agencies or media sales.
Part of a hard working, fantastic team, this role will see you delivering, supporting and coordinating RBL Membership Directorates busy catalogues of events. This includes Annual Conference, County Chair Seminars, Awaydays, Meet-ups and meetings.
As the nations largest Armed Forces charity, RBL has over 200,000 members. Our Membership exists so our Armed Forces family has friends and allies standing by them in every community. This role will see you working within our Membership Policy and Compliance team supporting on a range of high profile events across the year.
Reporting to the Membership Events Manager, key responsibilities will include:
- Lead and manage workstreams for organisation of Annual Conference, including chairing Working Group meetings, coordinating exhibitions, managing registration, accommodation and catering bookings, venue sourcing, IT and AV requirements and more
- Work alongside Membership Services, Communications and Compliance teams, as well as Brand, to collaborate cohesively on events
- Create and distribute registration forms for all events and manage responses and attendee requirements
- Liaise with venue staff, raise relevant payments, negotiate prices and conditions, and finalise event agreements according to changing requirements
- Use appropriate and effective event planning tools to manage workload, deadlines and reporting
You will bring with you experience in events planning and management and strong administrative and minute taking experience. You will be confident using various systems including Microsoft Office and databases and will be an exceptional communicator with groups and stakeholders at all levels.
You will be contracted to our London, Haig House, Hub with a minimum expectation of two days per week working in person at the Hub (one of which must be a Wednesday) and flexibility for working remotely/at home when not on site.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
InterAct is seeking an innovative and creative Chief Executive Officer to champion the needs of the members through networking, partnership development and fundraising and to ensure that the needs of the members are at the heart of the Charity’s service delivery developments.
Reporting into the Chair of Trustees, the CEO will ensure that the values of the charity are upheld and lead the charity. The CEO will have overall responsibility for the management and administration of the Charity within the strategic, policy and accountability frameworks approved by the Board of Trustees. Together with the Chair, you will enable the Board of Trustees to fulfil its duties and responsibilities for the proper governance of the Charity. The successful candidate will be passionate about helping young people with disabilities to prosper and succeed.
We are an innovative, enterprising, local Essex based charity that delivers support where needed most – in the heart of the community. This includes weekly youth clubs and inclusive social and leisure activities all year round for children and young adults with learning disabilities and additional needs. We also provide school holiday day trips and occassionbal residentials We enable our beneficairies to have a social life with their peers and give them opportunities to enjoy a wide range of activities, supported by our experienced staff and volunteers.
The successful candidate will have drive, ambition, and have a proven record of networking and fundraising in the charity sector. You will be capable of working collaboratively with local business leaders, other charitable organisations, local authorities, sponsors and benefactors. The CEO will be responsible for the implementation of the strategic plan as well as oversight of general organisational operations such as finance, HR, bid-writing etc. Professional development is encouraged with support for learning opportunities as they arise.
Applications are invited from candidates seeking a full or part-time position. The successful applicant will be supported by a small but very experienced team and will be accountable to the charities Trustees.
Candidates can find further information about InterAct on our website.
We provide hybrid working arrangements, working from home and our office in Chelmsford. Please note, we are soon to move to new offices near Ford End.
Our aim is to be an equal opportunities employer. We welcome applications, regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. All applications will be considered solely on merit
InterAct is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced criminal records check with the Disclosure and Barring Service.
If you would like more information about the role and the charity, you can arrange an informal discussion with our current CEO by contacting the office.
The client requests no contact from agencies or media sales.