Service administrator jobs in epsom and ewell, west midlands

The role of the Learning & Development Officer is to provide a consistent and high level of both operational delivery and administrative support by updating training information and maintaining training systems and processes. In areas such as leadership development, performance management, apprenticeships, and supporting a full range of mandatory, technical and management development. This relates to staff, volunteers, trustees and agency and contractors.

This role involves a high level of operational delivery, administration and multitasking so the job holder needs to be confident in being able to organise and prioritise their time and work efficiently, effectively and independently in order to be able to respond to a variety of requests and demands.

This role is not open to sponsorship.

Staff benefits include shuttle bus, and more… Read more below.

Role Requirements

• Maintain efficient administration systems that facilitate the smooth operation of the training function with the wider Organisational Development Team.
• Serve as the first point of contact for all enquiries directed to the Learning & Development Team, providing information and assistance as needed
• Oversee the management of the team inbox, ensuring timely and accurate responses to enquiries while taking ownership of all queries
• Process and oversee internal training bookings using Select HR (our HR System)
• Handle applications for external training, including organising payment and liaising with external trainers as necessary
• Manage all administrative tasks related to in-house training sessions, including generating delegate lists, preparing materials for trainers, and booking rooms, equipment, and catering as required
• Produce and distribute certificates for programme participants upon completion.
• Process invoices from external facilitators, including managing costings for other departments
• Organise & coordinate the training calendar for the following year by liaising with facilitators and colleagues and working with CET and Therapy teams
• Update schedules with changes/additions as they arise and inform training representatives and departments
• Planning and organising ‘ad hoc’ training sessions as and when required
• Prepare monthly induction programme including training memos, induction folders, session materials, catering requests & induction evaluations.
• Deliver brief Training session to new starters and help with tours where necessary
• Deliver appraisee training via teams
• Prepare for training sessions, including sending reminders, organising session materials, catering, room and equipment set up
• Create monthly training and PDR reports and chasing compliance where necessary working with line managers.
• Produce ‘due dates’ and other relevant training reports for managers as requested
• Deliver all training related activities for new starters.

Interview Date: To be confirmed.

Terms and Conditions

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

The Information Manager is a pivotal senior role within The Migraine Trust—responsible for shaping and developing all health information produced by the organisation. This role ensures that our information is accurate, accessible, evidence‑based and meets the highest national standards, including oversight of our Patient Information Forum (PIF TICK) accreditation. The health information we produce covers a wide range of topics from migraine treatments, management of migraine, latest research and migraine triggers. There is also an ongoing need to scope new information needs and, where identified, produce new information. The depth of health information we currently have and will produce in the future ensures that this role will offer plenty of opportunities to work with a range of stakeholders on a variety of information topics. We currently hold PIF TICK certification, which will be part of this role to maintain. You will help us maintain the quality of our health information and ensure that we comply with the charity’s writing style and branding.

Acting as the charity’s subject‑matter expert on migraine information, the postholder plays a vital strategic role in influencing organisational priorities, ensuring the public, healthcare professionals, policymakers and wider stakeholders have access to accurate, impactful and up‑to‑date content.

This role directly contributes to the Trust’s strategic ambitions by:

• Strengthening public understanding of migraine
• Reducing stigma and misinformation
• Improving healthcare navigation and outcomes
• Supporting clinical and policy change
• Enhancing organisational reach

Key tasks and responsibilities

Producing and maintaining quality information

Manage The Migraine Trust’s provision of health information in line with the charity’s annual planning cycle and the PIF TICK accreditation.  This will include: -

· Lead The Migraine Trust’s health information portfolio, ensuring alignment to annual plans, organisational strategy, and PIF TICK quality standards

· Manage the full lifecycle of health information—from scoping and research to writing, expert review, design and publication

· Reviewing and updating existing information content, ensuring it is accurate, up-to-date, accessible and produced in consultation with service users and people with lived experience, relevant medical advisors, health care professionals, the charity’s staff and other relevant specialists and organisations when appropriate

· Identify emerging gaps in information and lead the development of new materials

· Identify and engage with target groups identified in our three year strategy to identify need and produce associated materials

· Support staffs learning and build knowledge of migraine

Build key strategic partnerships to assist us in disseminating information on migraine.

· Champion the use of world class health information within the organisation, as well as displaying a high level of expertise around all our health information content

· Build and maintain strategic partnerships with healthcare professionals, professional bodies, and charity sector organisations to increase reach and influence

· Represent the charity externally as a health information expert at conferences and events

· Help to support our busy communications team to help provide messaging content for videos, blogs, responses to media requests etc

· Take responsibility for the provision of printed information materials to ensure we can continue to provide resources to suit demand, in a cost-effective manner

· Work with the communications team to identify creative and accessible ways to disseminate our information to a variety of audience

· Work closely with our valued volunteer group to gain feedback and direction on all aspects of our health information

· Explore opportunities of coproduction with other charities to further our reach

Support the evaluation and impact reporting of our information provision by regularly monitoring its use using a variety of evaluation methods and produce timely and accurate reports for both internal and external use.

· Updating and maintaining the health information web pages

· Lead the monitoring and evaluation of all health information outputs

· Produce impact reports and insights to inform strategic decision‑making, fundraising proposals, research priorities and service development

· Maintain and continuously improve data‑driven approaches to evaluating reach, accessibility and effectiveness of health information

· Keep up to date with relevant information and research on migraine

· Work with external suppliers such as designers, printers

Research

A very small aspect of this role is to be the focal point for our research administration which will include:

· Being the key point of communication and support for the research committee

· Manage administrative duties relating to new applications for research funding and current grant holders

· Co-ordinate and send out papers for research meetings (once a year maximum)

· Liaising with researchers funded by the charity and ensuring project reporting is up to date

· Liaise with the AMRC as and when appropriate

Other

· Represent the charity at appropriate external events for both the public and healthcare professionals

· Build relationships with healthcare professionals, external stakeholders and members of our community

· You may be asked to work outside of office hours or travel within the UK

· Be a supportive and participatory senior member of the team

· Abide by the charity’s policies, practices and core values

· Support diversity and equality of opportunity in the workplace.

• • nsuring project reporting is up to date
  • Liaise with the AMRC as and when appropriate

The National Gallery is looking for an experienced Project Manager to lead the delivery of the upcoming major capital projects at the National Gallery. This is an exciting opportunity to contribute to a major capital project that will have a lasting impact on the Gallery’s future.

The successful candidate will have a proven track record in managing complex capital projects and a strong understanding of heritage environments and design quality.

This is a full-time, fixed-term contract for up to 36 months. The role is primarily on-site (4–5 days per week), with some flexibility. Full attendance will be required during key project phases.

For more information, please refer to the attached job pack and explore the benefits we offer.

Salary: £37,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Occupational Requirement: Female, practising Christian
Closing Date: 23rd December
Start Date: Early February (notice periods considered)

Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?

Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.

We are now seeking an exceptional Women’s Homelessness Lead (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.

About the Role

• This is a leadership role with both operational and strategic responsibility. You will:
• Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
• Lead the delivery of trauma-informed, strengths-based, person-centred support
• Develop strong partnership networks across local authorities, charities, housing providers and churches
• Shape the future of Keychange’s women’s homelessness strategy across Surrey
• Represent Keychange externally and explore opportunities for future service growth

At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.

Who We’re Looking For

You will bring:

• Substantial experience supporting or managing services for vulnerable individuals
• A strong understanding of trauma, safeguarding, risk and recovery-based practice
• Proven ability to build partnerships and influence across multiple stakeholders
• Excellent communication and leadership skills
• Confidence engaging with churches and Christian networks across traditions
• A values-led approach aligned with Keychange’s Christian ethos

Desirable experience includes:

• Managing accommodation-based services
• Existing Church partnerships across Surrey

Occupational Requirements
This role is subject to legal Occupational Requirements under the Equality Act 2010. The postholder must both a woman and a practicing Christian. These requirements are essential due to the nature of the role, including spiritual support, trauma-informed care for women, and active church partnership development.

What We Offer

• Salary of £37,000 – £41,000
• 25 days annual leave plus bank holidays
• Hybrid working (with 4 days regularly site or community based)
• Employee Assistance Program and Life Insurance
• Contributory Pension Scheme with matched employer contributions
• Ongoing personalised learning and professional development
• A supportive, faith-centered, values-driven culture

For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.

How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience.

Recruitment Timeline

• Application deadline: 23rd December 2025
• First stage interviews (remote): First week January 2025
• Final interviews (in person): Mid-January 2026
• Start date: Early February 2026

Join Rape Crisis South London at a time of significant change and growth with an ambitious vision for the future, and a new leadership team.  We are seeking a highly experienced Children and Young People (CYP) Clinical Lead to oversee and develop our specialist therapeutic services for children and young people aged 4–24.

We support survivors of sexual violence across twelve South London boroughs through counselling, advocacy, group work, education, and professional training.

About the Role

You will lead and manage our CYP counselling, play therapy, and trauma-informed services, ensuring high-quality clinical delivery and strategic development. This role includes strategic development of CYP, clinical leadership of all delivery, supervision oversight, safeguarding responsibility, service improvement, and management of CYP budgets and reporting.
 

About You

You will bring:

• A counselling/psychotherapy qualification (accredited or equivalent experience).
• Significant post-qualification experience, including 600+ supervised hours.
• At least 3 years’ clinical work with children and young people affected by sexual violence.
• Strong experience in clinical leadership and team development.
• In-depth safeguarding knowledge and experience working within the violence against women and girls sector.
• Understanding of trauma-informed practice and a commitment to feminist principles.

Applicants must have the right to work in the UK and be willing to have a DBS check.

What We Offer

• 27 days’ annual leave + bank holidays (pro rata)
• 3 gifted days (pro rata) between 27–31 December
• Pension scheme (3% employer / 5% employee)
• Life Assurance, Healthcare Plan, EAP, Cycle-to-Work Scheme
• Supportive feminist working culture

Our Feminist Commitment
Rape Crisis South London is a proudly feminist organisation. Our work is rooted in the belief that sexual violence is both a cause and consequence of gender inequality. We recognise that women and girls experience disproportionate levels of sexual violence, and we are committed to challenging the structures, attitudes, and behaviours that enable this harm.

We centre the voices, rights, and experiences of survivors in everything we do. Our approach is grounded in empowerment, intersectionality, and inclusivity, recognising that women’s experiences are shaped by factors such as race, class, sexuality, disability, migration status, and identity.

By joining our team, you will be part of a movement working to end sexual violence and to create a society where all women and girls live free from oppression, fear, and harm.

EDI Statement
RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement and those with experience of providing services in a diverse context.  

Safeguarding and Confidentiality
RCSL is committed to creating and maintaining a safe, respectful, and trauma-informed environment for all survivors who use our services. We recognise our responsibility to protect adults and young people at risk from harm, abuse, and exploitation, and we understand that safer recruitment is a vital part of safeguarding. We welcome candidates in particular who have experience understanding of issues affecting women and girls.

Mission Statement
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.

Vision
A world free from sexual violence, where survivors are believed, respected, and supported.

Learning and Development
As a charity currently going through an exciting period of transformation, we welcome people who are enthusiastic about continuous learning and development

While we endeavour to contact all applicants, and we thank everyone who takes the time to apply, we have limited resources.  Therefore if you do not here from us within 1 month of applying, please presume you have been unsuccessful but we welcome future applications.

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).

How to Apply

Please submit your CV and a cover letter (up to 1,000 words) outlining how you meet the essential and desirable criteria.

The role

The Project Officer will be responsible for the day-to-day delivery of our Council funded Adult Bereavement Service in Cornwall and the Isles of Scilly. This service aims to provide accessible, accessible, empathetic and effective support for adults affected by bereavement, particularly sudden or drug/alcohol-related deaths. The Project Delivery Officer will work collaboratively as part of the local and regional volunteer and staff team. We welcome applications from candidates who wish to job-share the responsibilities of this role.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is the 17th of December 2025 with interviews taking place on W/C 12th January via zoom or Teams due to the festive break.

Please be advised that if you do not hear from us by Thursday 8th January unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

· Applicants in Scotland: Disclosure Scotland Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Are you a confident public speaker who’s passionate about inspiring others and promoting online safety?

The Breck Foundation is expanding our Freelance Speaker Team to deliver powerful, thought-provoking presentations to students, parents, carers, and corporate audiences across the UK.

At this time, we are only recruiting applicants based in:

North East England • North West England • Wales (North & South) • East of England • Devon/Dorset • West Sussex • Essex • Kent • The Midlands • Leeds • Lincolnshire • Northern Ireland • Scotland

About the Role

As a Breck Foundation Speaker, you’ll help share Breck’s story and empower communities to use the internet safely and positively. You’ll deliver both in-person and virtual talks, engage with schools and organisations, and play a vital role in raising awareness of online safety nationwide.

Generating your own leads and bookings is a key part of this role, with additional commission available for each successful booking.

What We’re Looking For

We’d love to hear from you if you:

• Have strong public speaking or presenting experience.
• Are passionate about safeguarding and supporting young people.
• Are confident using PowerPoint, Zoom, Microsoft Teams and Outlook.
• Hold a full UK driving licence and have access to a vehicle.
• Ideally DBS checked or are happy to undergo a DBS check.

What We Offer

• Flexible freelance working arrangements.
• Payment for each session delivered (both online and face-to-face).
• Commission for generating new bookings.
• Full training, guidance and ongoing support from our team.

Important Information

Successful applicants will be required to complete a DBS check and complete training, which is fully online.

Recruitment will take place in two stages:

1️⃣ Submit your CV for initial review.
2️⃣ If shortlisted, complete a short video task lasting 2-3 minutes so we can see your presentation style in action.

If a speaker withdraws from the role or leaves within six months of starting, the Foundation reserves the right to reclaim the cost of the DBS check and any training expenses incurred.

How to Apply

Please complete the pre-application questions and upload your CV via CharityJob.
Shortlisted applicants will be invited to an informal online interview.

If you’re ready to make a real difference by helping protect young people online — we’d love to hear from you.

Join us in our mission to make a positive impact and bring the Foundation's message to life.

The Head of Clinical Governance will lead and enhance the organisation’s commitment to delivering high-quality, safe care for children. This role is pivotal in overseeing clinical governance frameworks, ensuring compliance with regulatory standards, managing clinical risks, and implementing quality improvement initiatives. The postholder will work collaboratively across teams to promote a culture of safety and continuous improvement, aligning with The Children’s Trust’s strategic objectives. Whilst the post directly reports to the Director of Nursing and Quality, the remit of the role spans the whole organisation and works across all clinical directorates.

Interview date: Friday 2 January 2026

This role is not open for sponsorship.

Duties and Responsibilities

Clinical Governance

• Develop and maintain an effective clinical governance framework that supports safe and high-quality care.
• Facilitate regular clinical governance meetings to discuss performance, incidents, and quality improvement initiatives.
• Ensure that clinical pathways and practices are aligned with best practice guidelines and evidence-based standards.

Patient Safety

• Lead initiatives to enhance patient safety across all services, promoting a culture of transparency and reporting.
• Implement and maintain the Patient Safety Incident Response Framework (PSIRF), ensuring that learning from incidents is captured and shared.
• Monitor and report on patient safety metrics, identifying areas for improvement and ensuring appropriate action plans are developed.

Clinical Risk Management

• Identify, assess, and manage clinical risks within the organisation, ensuring effective risk mitigation strategies are in place.
• Conduct regular reviews of incident reports and risk assessments to inform organisational learning and development.
• Oversee the management of serious incidents, ensuring thorough investigations and appropriate follow-up actions are completed.

Quality Improvement

• Develop and implement quality improvement initiatives aimed at enhancing patient outcomes and experiences.
• Lead quality impact assessments for new initiatives or changes in practice, evaluating potential risks and benefits and manage the organisational governance in relation to these.
• Collaborate with multidisciplinary teams to promote a culture of continuous quality improvement.

Regulatory Compliance

• Ensure compliance with relevant legislation, standards, and guidelines, including CQC regulations and national safety frameworks.
• Maintain an up-to-date understanding of regulatory changes and ensure organisational policies and practices reflect these updates.
• Coordinate and draft the annual organisation quality account.

Clinical Audit

• Design and implement a comprehensive clinical audit program that evaluates the quality of care and compliance with clinical standards.
• Analyse audit findings to identify trends and areas for improvement, facilitating the development of action plans.

Incident Management

• Oversee the incident management process, ensuring that incidents are reported, investigated, and learned from effectively.
• Develop strategies to communicate learning from incidents across the organisation to promote a culture of safety.

Professional Standards

• Promote adherence to professional standards and best practices among clinical staff, ensuring high levels of accountability and professionalism.
• Monitor compliance with organisational policies and procedures, implementing corrective actions as needed.

Policies and Procedures

• Develop, review, and update clinical policies and procedures to ensure they align with current best practices and regulatory requirements.
• Ensure all staff are trained and knowledgeable about relevant policies and procedures.

Medical Records

Ensure that medical records are maintained accurately and confidentially, supporting patient safety and care continuity.

Medicines Management

• Line manage the lead pharmacist and wider pharmacy team
• Oversee medicines management processes, ensuring compliance with best practices and safe medication administration.

Complaints and Patient Experience

• Manage the complaints process, ensuring that concerns are addressed promptly and appropriately, and lessons learned are disseminated.
• Work to enhance patient experience through feedback mechanisms, ensuring that patient voices are heard and acted upon.

General

• Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
• Act as a critical member of the Nursing and Care senior leadership team.

Health and Safety

Adhere to all Health and Safety guidelines, principles and regulations required to perform your role and comply with The Children’s Trust policies and procedures.

Wellbeing and Emotional Resilience

• Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
• Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
• Treats challenges and problems as a learning experience.
• Remains organised and focused when under pressure.
• Responds appropriately and effectively to all constructive feedback.
• Motivates self and other.

Education & Qualifications:

• Active NMC membership
• Educated to Masters degree level in a relevant area (or relevant experience), and / or with relevant post graduate teaching or leadership qualifications.

Experience:

• Evidence of significant operational leadership experience at AfC band 8a equivalent or above
• Experience working with children with learning disability
• Experience of working within quality and clinical governance dedicated roles
• Experience within training/education/practice-based education and presenting effectively to a variety of audiences
• Experience managing significant budgets
• Experience writing business cases for service proposals
• Experience of effective partnership working with internal and external stakeholders
• Management of change

Skills & Abilities:

• Dynamic, passionate, open, participative, and supportive leadership style
• Strong influencing skills
• Ability to develop and deliver innovative training programmes
• Clinically credible in own area of practice
• Able to deliver a multi-faceted service balancing the capacity of each area to meet service needs and priorities.
• Effective communicator

Knowledge:

Strong understanding of:

• Health care educational framework and of developing training strategies
• Clinical and operational audit data and analysis/presentation methodology
• Multidisciplinary team working
• Care of children with learning disabilities
• Safeguarding
• Quality improvement programmes and methodologies

Personal Qualities:

• Commitment to the vision and values of The Children’s Trust.
• Flexible and ‘can do’ attitude to competing commitments in workload.
• Highly motivated and reliable.
• Ability to cope working in a demanding environment.
• Commitment to maintaining personal wellbeing and the wellbeing of colleagues. 

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Records Manager & Archivist

The duties within this unique role will be shared across the main London offices of the Methodist Church in Britain and United Reformed Church. The successful candidate will be a suitably qualified and experienced records and archives management professional, who is confident to work across our different sites and systems. You will be a knowledgeable manager of analogue and digital records and archives.  Some familiarity with Church structures and record keeping would be an advantage.

You will need to be able to advise the staff teams for both Churches on records management strategy and practice and support them in the implementation of electronic records management systems (ERMS). You will also be able to undertake collections management tasks such as appraisal, condition assessments, basic cleaning and re-packaging and cataloguing.

You will need to be able to liaise effectively with the archive services where our collections are deposited, and work with our voluntary heritage committees and archival advisers. You will be encouraged to appoint and manage volunteers to build capacity around this work.

The Methodist Church has records from the early 18th century onwards. Its governance records (estimated at c4m items) are deposited in the John Rylands Research Institute & Library, University of Manchester, and its missionary collections in the SOAS Library, University of London.  Records of the Church at a local level are deposited with local authority archive services.  There are also five ‘community archives’ managed by volunteer editors. 

The United Reformed Church was established in 1972, with its roots in the Presbyterian and Congregational Churches. The search for a new location for the centralised deposit and permanent preservation of URC records is a key objective for this post-holder, along with developing and supporting the management of current administrative records. 

Both organisations maintain offsite record storage and occasional travel to them will be a necessary part of this role.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Closing date: 9am on 5 January 2026

Interviews in person in London: 22 January 2026

Salary: £46,104 – £51,176
Location: Remote with regular travel to Downton and London
Hours: Full time, 35 hours per week
Contract: Permanent

We have an exciting opportunity for a Senior Legacy & In Memory Manager to join our Commercial Directorate at Help for Heroes. This pivotal role will shape and maximise one of our most important income streams, ensuring we can continue delivering life-changing support for the Armed Forces community.

Legacy and In Memory income contributes over half of all fundraised income, making this a strategically significant role with the opportunity to drive meaningful and lasting impact. If you are an experienced, collaborative and strategic leader with expertise in legacy fundraising, legacy administration and/or in memory giving, this could be your perfect next step.

About the Role

Reporting to the Head of Mass Fundraising, you will lead the development, delivery and continuous improvement of our Gifts in Wills and In Memory programmes. You’ll shape strategies that drive sustainable income growth, ensure operational excellence, and deliver exceptional stewardship for supporters, families and executors.

You will oversee all aspects of legacy marketing, legacy administration and in-memory giving, ensuring compliance, accuracy and sensitivity in this specialist area. You will also provide clear reporting and forecasting to track performance and identify future income opportunities. Working collaboratively across the charity, you’ll embed best practice, enhance supporter journeys and maximise long-term income opportunities.

As a senior leader, you will guide and develop a skilled team of five, championing a culture of collaboration, learning and data-led decision-making.

About You

You’ll be a strategic, compassionate and resourceful leader with a strong background in legacy fundraising, legacy administration and/or in memory giving. You’ll bring both technical expertise and emotional intelligence — able to oversee sensitive stewardship activity, manage complex matters confidently and influence stakeholders at all levels.

We’re looking for someone with:

• Significant experience in legacy fundraising, legacy administration and/or in memory giving
• Strong understanding of legacy marketing, supporter journeys and charity-side legacy processes
• Demonstrable team management or leadership experience
• Experience overseeing sensitive, high-quality stewardship to supporters and families
• Excellent communication and relationship-building skills
• Strong analytical and data-led decision-making capability
• Confidence in managing budgets, forecasting income and reporting on performance
• A values-driven, empathetic approach and commitment to delivering excellence

Due to the specialist nature of this role, we can only consider applicants with relevant experience in legacy fundraising, legacy administration or in memory giving, as well as demonstrable leadership or team management experience.

About the Team

Our Mass Fundraising team sits within the Commercial Directorate and is responsible for building strong, trusted relationships with supporters across the UK. Legacy & In Memory giving is a cornerstone of this work, enabling us to deliver our LiveWell Strategy and ensure every member of the Armed Forces Community can live well after service.

You’ll join a passionate, expert and purpose-driven team who champion innovation, empathy and excellence in everything they do.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
• Opportunity to buy and sell up to 5 days annual leave per year.
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
• Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.

Closing date: 9th January 2026

Please note: We may close this vacancy early should we receive a high volume of strong applications.

About the Role

Do you have a creative flair and a passion for collaboration? We’re looking for someone to help shape and deliver a public engagement and events programme that showcases Headway East London’s occupational projects in art, food and music, strengthens partnerships, and raises awareness of brain injury.

The role is to work closely with our members, you will co-produce events, workshops and creative projects that highlight their experiences and talents. Also, nurture and develop relationships with partners and stakeholders, identify new opportunities for collaboration and ensure members are meaningfully involved in all aspects of engagement.

Principal Duties and Responsibilities

Public Engagement Programme Delivery

• Support the delivery of a public engagement programme that raises awareness of brain injury and showcase our creative work in art, food, and music.
• Work closely with the Director of Development and staff teams to identify and develop opportunities for public engagement (e.g. exhibitions, performances, and community events).

​Member Co-production and Creative Participation

• Work closely with members to support their participation in projects and events, ensuring their voices and experiences contribute to the planning and delivery.
• Support in facilitating steering groups or member planning sessions to shape ideas and gather feedback for improvements.

Partnerships and External Relationships

• Support in building and maintaining positive relationships with local organisations, cultural venues, and community partners to broaden our reach and profile.
• Represent Headway East London at events, meetings and community forums, acting as a positive ambassador for the organisation and its members.

 Event, Operations and Delivery

• Support all logistical aspects of events, including venue booking, liaising with suppliers, organising materials, and coordinating volunteers.
• Contribute to event promotion and audience engagement, including managing guest lists, ticketing, and attendee communications.

Monitoring, Evaluation and Reporting

• Support the collection of feedback, stories, and data from events and projects to evaluate their success and impact.
• Support with monitoring and reporting processes that inform fundraising, communications, and project planning. 

Key Relationships - Internal and External

Internal: All staff, Members (service users) and their families, Volunteers

External: Public audiences - supporters and funders Partner organisations, Corporate stakeholders, Contractors

Other

Apply the Headway East London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway East London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

Main Responsibilities

· Assisting the CEO and the Executive Team Members in the development and delivery of the Society’s many activities and projects to ensure all tasks are being completed within timelines, effectively and to high standards

· Supporting the Conferences and Events Manager in the development and running of an extensive programme of network events and workshops, and the Society’s annual conference

· Promoting the Society and its events on social media platforms including LinkedIn, Bluesky, and X

· Scheduling meetings, organising papers, and some note/minute taking, as required

· Ensuring all actions are recorded and completed following Meetings of the Board of Trustees and standing committee and working group meetings.

· Developing an understanding of the Society’s CRM (Customer Relationship Management) systems and managing related data.

· Ensuring the SRHE website is kept up to date, in liaison with other team members

· Providing quality customer service for members and external contacts

Qualifications, skills and experience

You will need to demonstrate that you possess the following qualifications, skills and experience:

· Demonstrable experience in a team support role or an administrative assistant role

· Excellent organisation and administration skills

· Excellent written and verbal communication skills

· Good numeracy skills

· Excellent knowledge/application of office IT systems (Microsoft Office: Word, Outlook, PowerPoint, and Excel)

· Familiarity with website maintenance and basic website management

· Managing, maintaining and manipulating databases

· Preferred education is to undergraduate level with an interest in higher education provision

The Sick Children’s Trust is the charity that gives families with a seriously ill child in hospital a comfortable place to stay and a friendly ear to listen in one of our ten ‘Homes from Home’. We are looking for a House Manager who is hardworking and has excellent people skills to manage our ‘Homes from Home’  Stevenson House supporting families at The Royal London Hospital. 

You will be responsible for managing the house including working with the hospital to admit and welcome families, property maintenance, daily administration and compliance such as health and safety, and will be hands on with light domestic duties to prepare rooms for families and ensure the house is maintained to a high standard. 

Your experience to date could come from a variety of sectors and roles such as office administration, facility management, housekeeping or health and care sectors to name a few. What we are looking for are candidates who can: 

• Take the responsibility for running a house and the service it provides
• Manage a small team 
• Carry out checks to ensure compliance to rules and regulations 
• Demonstrate good IT skills 
• Prepare and manage a budget and finance tasks to include income generation (training and support given) 
• Empathise with families to support them during difficult times 
• Demonstrate strong personal skills to work with colleagues and hospital staff professionally 

To apply please send your CV and a covering letter setting out why you are suitable for the role and how you meet the requirements set out in the job description and person specification 

The Survivor Engagement and Activism Coordinator leads the Helen Bamber Foundation’s work to ensure that survivors of trafficking, torture, and human rights abuses are meaningfully involved in shaping services, influencing policy, and driving social change. Working within the Community and Integration team, the post holder safeguards and supports clients as they participate in advocacy, leadership, and organisational development projects.

They oversee key survivor engagement programmes, including the Ambassadors for Change advocacy and leadership programme, the Client Voices Forum, the Board Advisers, and the Alumni Network. This involves coordinating training, facilitating meetings, supporting campaigns, managing administrative processes, and ensuring survivors are prepared, empowered, and safe throughout their involvement.

The role also involves developing innovative ways for survivors to collaborate with staff, contributing to service design, organisational strategy, and sector-wide initiatives. The post holder builds relationships across the asylum and modern slavery sectors, manages lived experience opportunities, and may support client progression and education casework when needed.

Throughout all responsibilities, the Coordinator champions survivor leadership, promotes diversity and inclusion, maintains the ethos of the charity, and practices strong self-care while working with traumatic material.