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Service administrator jobs in holborn, greater london

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Closing in 6 days
The British Museum, City of London (Hybrid)
Up to £29642 per annum + Hybrid, Pension, 25 days annual leave
Posted 1 week ago
The Social Mobility Foundation, London (Hybrid)
£38,100 - £41,100 per year
Posted 1 week ago
Closing in 3 days
Workers Educational Association, Remote
£50,718 - £53,387 per year
Posted 1 week ago
Closing in 2 days
RSPCA Buckinghamshire South, Remote
£42,000 - £48,000 per year
Posted 4 weeks ago Apply Now
Making The Leap, London (Hybrid)
£40,000 per year
Seeking an experienced comms individual to manage MTL's strands and social media channels.
Posted 1 week ago Apply Now
Women's Resource Centre, London (On-site)
£45,000 per year
Posted 3 days ago
Resurgo Trust, Hammersmith (Hybrid)
from £38,000
Do you have a flair for crafting compelling narratives that inspire action and unlock vital funding? Join our successful and vibrant team!
Posted today
Closing in 4 days
Crohn's & Colitis UK, Hatfield (Hybrid)
£34,000 - £37,000 per year, depending on experience
We are looking for an Evidence & Insight Analyst to support the delivery of the Crohn’s & Colitis UK Evidence and Insight programme.
Posted 1 week ago Apply Now
Closing tomorrow
The BRIT School, London (On-site)
£34,939 - £37,536 per year (pro rata)
Posted 4 weeks ago
Closing tomorrow
The BRIT School, Croydon (On-site)
£34,939 - £37,536 per year (pro rata)
Posted 4 weeks ago
Page 20 of 22
Northampton (Hybrid)
London, Greater London
£66,800 per annum
Full-time
Permanent
Job description

Are you an experienced fundraising leader ready to shape the future of Individual Giving and Legacies at a national charity?

We're looking for a Head of Individual Giving & Legacies to lead our talented teams and drive significant income growth through multi-channel marketing and supporter engagement. This role plays a vital part in the Motor Neurone Disease (MND) Association's fundraising strategy, with responsibility for developing innovative approaches, managing a substantial income budget, and delivering an exceptional experience for our donors, supporters and those leaving gifts in

You'll oversee a committed team, working collaboratively across the organisation and with external partners. This is an excellent opportunity for someone who brings strategic insight, strong leadership, and a track record in growing income in Individual Giving and/or Legacy fundraising.

Key Responsibilities:

  • Lead the development and delivery of the Individual Giving and Legacies multi-channel strategy to achieve ambitious income targets.
  • Support, develop, and manage a high-performing team.
  • Identify and assess new opportunities for growth, leading associated business cases and change processes.
  • Oversee supplier and agency relationships, ensuring campaigns are delivered effectively and within budget.
  • Work with an external Legacy Administration LLP to ensure gifts in Wills are administered promptly, in line with delegated responsibilities.
  • Collaborate across teams to support shared goals and deliver an engaging supporter journey.
  • Work with the Data & Insight and Finance teams to understand campaign performance and monitoring key metrics.
  • Promote best practice in supporter experience, audience segmentation and journey planning.
  • Manage an income budget of approximately £15 million.
  • Ensure legal and regulatory compliance, incorporating changes as needed.
  • Contribute to relevant management groups and support the wider leadership team.


About You:

  • Proven experience of increasing income and enhancing supporter engagement in Individual Giving and/or Legacies.
  • A confident and inclusive leader who enables team members to succeed.
  • Strong communication and relationship-building skills with internal and external stakeholders.
  • Strategic thinker with experience of analysing data to guide decisions across multiple fundraising channels.
  • Demonstrated success in developing new fundraising products or initiatives.
  • Skilled in managing budgets and resources effectively.
  • Familiar with CRM and other relevant fundraising tools.
  • Committed to the values and purpose of the MND Association.


About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

  • 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
  • Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
  • 24/7 GP access via phone and video.
  • Life assurance and confidential counselling helplines.
  • Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
  • Access to Benefit Hub for discounts on everyday shopping.
  • Enhanced pension scheme.
  • Opportunities for training and personal development.
  • Hybrid working.


The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office in London or Northampton 2 days per week.

We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

Interview Date: Tuesday 16th September

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

  • Experience growing income across Individual Giving and/or Legacies, using data and insight to shape audience-led, multi-channel communications.
  • Experience leading high-performing teams and creating an inclusive, supportive environment.
  • Experience of building business cases, leading change, managing budgets, and working with CRM systems or other fundraising tools.


Important Information:

  • We may close applications early if we receive a high volume, so early submissions are encouraged.
  • If you require sponsorship for this role, please clearly indicate this in your application.
  • Depending on the role, a DBS check may be required.
  • If you need reasonable adjustments during the application or interview process, please contact us for support.
  • We are happy to consider alternative application formats for those who find the online form challenging.

Application resources
Posted by
Motor Neurone Disease Association View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 11 August 2025
Closing date: 25 August 2025 at 10:05
Job ref: MND2490
Tags: Campaigns, Communications, Fundraising, Marketing, Project Management, Business Development, Operations, CRM, Culture, Delivery, Partnerships, Strategy, Direct / Supporters, Individual Giving

The client requests no contact from agencies or media sales.