Service administrator jobs in hoxton, greater london

Are you passionate about inspiring people to support a great cause?
As a Public Fundraising Assistant, you’ll help deliver engaging face-to-face and telephone fundraising campaigns to grow Dogs Trust’s supporter base. Working in our Public Fundraising team, you’ll play a key role in helping us care for thousands of dogs across the UK.
 

What does this role do?
As a Public Fundraising Assistant, you will: 

• respond to public enquiries, complaints, and donation updates related to face-to-face fundraising, ensuring all communications reflect the Dogs Trust brand, tone, and procedures.
• liaise with fundraising agencies to monitor campaign performance, resolve incidents or complaints, and ensure all campaign requirements are met.
• support quality assurance by reviewing mystery shop reports, visiting fundraising sites or agencies, and providing feedback to improve performance.
• assist with administrative and campaign support tasks, including managing fundraising materials, handling database queries, and helping with copy and proofing when required.

This role is being offered as a fixed term, family leave cover contract until December 2026.

Interviews for this role are provisionally scheduled for Tuesday 2nd December 2025.

Could this be you?
To be successful in this role, you'll need exceptional attention to detail, strong organisational skills, and the ability to communicate clearly and diplomatically with a wide range of people. Confident on the phone and in writing, you’ll handle enquiries with professionalism and empathy. Proactive, team-focused, and committed to the aims and values of Dogs Trust, you’ll help ensure our fundraising runs smoothly and effectively.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

About the role:

At Single Homeless Project, we believe every young person deserves the chance to build a life beyond crisis. As our Young Person’s Psychotherapist, you’ll play a vital part in making that happen. Working within our Opportunities Programme, you’ll provide one-to-one psychotherapy and co-produced psychoeducation groups for young people aged 16–25. Your work will focus on prevention, helping young people make sense of their experiences and build the tools to manage life’s challenges before they reach breaking point.

You’ll be part of a multi-disciplinary team offering a psychologically informed service - collaborating closely with support staff, managers and other professionals to create safe, empowering spaces where young people can explore their emotions, relationships and aspirations. From helping someone understand the impact of trauma, racism or poverty, to facilitating group discussions on healthy boundaries and emotional regulation, your impact will ripple far beyond the therapy room.

This is a chance to use your clinical skills where they matter most - in a dynamic organisation that’s committed to growth, reflection and learning. You’ll be supported with regular supervision, access to professional development, and opportunities to shape how psychotherapy continues to evolve across SHP. Join us, and help us break cycles, ignite change and create new possibilities for London’s young people.

About you:

• You have at least a year’s experience providing psychotherapy or counselling to young people.
• You’re confident supporting both individuals and groups, and understand how group dynamics work.
• You understand the challenges young people face - especially those who’ve experienced the care system and/or experienced trauma.
• You can build trust with young people who may be wary of professionals and create a safe, supportive space.
• You value working alongside young people, involving them in shaping their own support and outcomes.
• You’re organised, communicate clearly, and committed to inclusive, anti-discriminatory practice in all you do.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Please note applications will be reviewed and suitable candidates invited to interview as applications are received. Therefore, please submit your application as soon as possible. We reserve the right to close the advert once a suitable candidate is identified. 

Interviews will take place at our Head Office in Kings Cross or a Young Person's service in Greenwich. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

Rape Crisis South London are currently looking for a highly skilled and passionate professional Adult Counsellor to join our organisation on a part-time basis.   

 

The successful candidate will have good knowledge within the Violence against Women and Girls (VAWG) movement; experience working with the effects of Trauma, especially Sexual abuse trauma; experience of providing counselling by using an intersectional lens and able to demonstrate an understanding of how overlapping identities shape women’s experiences of trauma, particularly those from Black and minoritised ethnic backgrounds.
 

The successful applicant will demonstrate knowledge and experience of working integrative, maintaining clear therapeutic boundaries and adhering to the ethical framework the organisation’s professional body. They will be skilled in applying a range of therapeutic approaches and committed to feminist and anti-racist principles and embedding these values into all aspects of their practice.  
 

The position is offered on a permanent ( subject to funding) part-time basis with 3 days in the office.  
 

The post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 
 

Rape Crisis South London is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls' movement.
 
 Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience..

 All positions are located in the UK and require the right to work in the UK.
 

Interviews will be rolling from week to week.
 

Closing date: 12 December 2025 with the interviews taking place in January 2026

Kew’s Patrons programme is a community of leading pioneers, creatives and philanthropists linked by a shared passion to help protect the natural world for generations to come. The programme is centred on our Gardens but covers all aspects of our work, from engaging with our scientific and horticultural experts to understanding more about our history and plant and fungal collections. This is an exciting time to join the Patrons team at Kew as we seek to significantly grow the programme in response to Kew’s ambitious target to more than double income by 2030. 

We are currently recruiting for a Development Officer, Patrons to join our Development team at Kew.  The Patrons Officer is a key member of the team, helping to build and nurture this close community of supporters who are deeply invested in our work.  This role will be responsible for supporting the day-to-day activities of the Patrons programme, including coordinating renewals, responding to enquiries and ensuring excellent donor care. The post holder will work closely with the Development Manager, Patrons to deliver the programme, implement the retention and upgrade strategy for existing Patrons, and cultivate new Patrons.

The successful candidate will demonstrate a high degree of personal initiative, a proven ability to work collaboratively with multiple stakeholders, and excellent organisational and administrative skills. They will have strong customer service and/or fundraising experience and will enjoy building relationships with a wide range of people.

This role is based at Kew with the option of regular home working, subject to operational requirements. 

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi. 

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.

Outline of the role

Supporting the planning and delivery of IAPB’s events as a key member of the IAPB Campaigns, Communications and Events team. Assisting with planning, logistics and administration of events at IAPB that enhance knowledge of eye health and convening of our members and stakeholders. Working with the Global Events Manager (UK-based) to plan and deliver high-quality events across the organisation, including the annual large-scale global event. 

IAPB is happy to consider applications from those interested in working full time (37.5 hours per week) or those wishing to work 4 days a week. 

Scope and accountability

The post holders role will support the implementation of our expanding events portfolio:

• Supporting the planning, delivery and evaluation of our online and in-person events in the UK and globally. This includes supporting with scheduling, liaising with members, key-stakeholders and suppliers, and managing the event administration to ensure the smooth running of the events.
• Manage the global events calendar to ensure IAPB events are advertised effectively and to the right audiences. Work with the communications team to ensure events are marketed effectively across our membership via the appropriate communication and social media platforms.
• Ensure the event attendee experience and event accessibility is continually improving and adapting with sector trends.
• Manage the events email inbox, ensuring timely responses and redirecting queries to relevant team members.
• Assist with event programme planning and administration for the annual global event.
• Speaker liaison management, working with the team to manage speakers for events, ensuring they are briefed, have supplied relevant information and working to build a database of speakers.
• Responsible for managing the data collection across events to understand the event's reach and continuously improve event processes and planning.
• Keep up with new trends and developments in events to better leverage them to help meet IAPBs goals and objectives.

The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance for the global eye health sector dedicated to eliminating the global vision crisis. A global network spread across 100+ countries, of the most brilliant and committed non-profits, philanthropists, public and private organisations.

We are seeking someone to be a part of our journey and help us achieve our goals. We are a small charity with a supportive can-do attitude. We are informal but professional and work flexibly. This role offers a real opportunity for someone to contribute our development and progress towards our goals.

For further details of the role, the person specification, more about IAPB and the benefits we offer, please see the attached job description which will be visible when you press Apply. 

About The Creighton Centre

For over 100 years, The Creighton Centre has supported older and vulnerable people, and adults with disabilities, from our base in Fulham. Our aim is to help people live safely and independently in their own homes and to feel part of their community.

About the Role

We’re looking for a motivated and organised Business Support Officer to join our friendly, committed team. This is a varied and rewarding role, providing administrative support across our Care & Repair, Safer Homes, and Community Centre services.

You’ll help keep things running smoothly, from handling client referrals and liaising with contractors, to supporting community activities and maintaining good communication across the organisation. It’s a great opportunity to play a key role in a local charity that genuinely changes lives.

About You

We’re looking for someone who:

• Enjoys being busy and takes pride in being organised and reliable.
• Has excellent communication and IT skills.
• Can work well both independently and as part of a small, supportive team.
• Is patient, empathetic, and able to communicate well with people from all backgrounds.

Why Join Us?

• Be part of a community charity making a real difference.
• Join a welcoming and supportive team with strong shared values.
• Enjoy flexible working hours and a role with real variety.

How to Apply

Please apply via CharityJob by clicking on the 'apply' button.

Include your CV and a short cover letter showing how you meet the person specification.

Closing date: Friday 14 November 2025

Interviews: Tuesday 2 December 2025

Start date: Early January 2026

We mobilise the PhD community to support students from less advantaged backgrounds to access the most competitive universities and succeed when they get there. We work with students who, because of their family income, parental history or the postcode they live in, are at risk of missing out on the life-changing opportunities linked to higher education.

We are excited to be recruiting a Coordinator to join The Scholars Programme Team and support us in delivering the goals set out in Join the Club, our ambitious strategy for 2021-2026. The Coordinator supports the Programme Management and University Events teams, and wider organisation, helping to ensure strategic priorities are effectively delivered, and that schools, tutors and universities receive a high-quality service.

The role will lead on several administrative processes and will include regular document creation, data input and management, liaising with stakeholders and supporting Scholars Programme events. This role will be based in our London office and will involve in-person working in the office one day per week, as well as some travel to support at events at our different university partners. 

Anaphylaxis UK is seeking our next Chief Executive Officer. This is an opportunity to lead the UK’s only charity dedicated solely to people at risk of anaphylaxis, taking forward its mission at an exciting moment of development and growth.

About Us

Anaphylaxis UK is the UK’s leading charity supporting individuals, families and carers living with serious allergies and anaphylaxis. For over 30 years we have provided evidence-based information, training and advocacy to improve safety, inclusion and quality of life for people at risk of severe allergic reactions. Our services include a dedicated helpline, the AllergyWise® training portfolio (including the Safer Schools Programme), accredited factsheets, an expanding digital offer and partnerships with healthcare, research and industry partners. We champion research, influence policy and work directly with schools, businesses and healthcare settings to reduce risk and anxiety for people with allergies.

The Role

As Chief Executive Officer you will be the senior officer responsible for the strategic leadership, operational management, financial stewardship and external representation of Anaphylaxis UK. You will lead delivery of the charity’s strategic ambitions, grow and diversify income, and work collaboratively with a committed small staff team and an active Board of Trustees.

Key responsibilities

• Lead strategy delivery, balancing service quality and financial sustainability.

• Oversee governance, reporting, budgeting, risk and regulatory compliance.

• Grow and diversify income to strengthen financial resilience.

• Provide ethical leadership, manage senior staff and build an inclusive culture.

• Develop strategic partnerships and act as public representative.

• Deliver high-quality services and drive digital innovation.

Key details

• Job title: Chief Executive Officer

• Salary: £70,000–£75,000 per annum

• Contract: Permanent, full-time (35 hours per week)

• Location: Hybrid - home based with regular in-person staff and Board meetings (including an average of one weekly meeting with third-party agents in central London); travel across the UK as required.

• Hours / working pattern: Hybrid working with regular face-to-face commitments and attendance at relevant UK conferences.

As our next CEO, you will demonstrate:

Essential

• Minimum five years’ executive (CEO-level or equivalent) leadership with proven strategic and change delivery.

• Strong business development track record, including diversifying income (fundraising, commercial, grants/partnerships).

• Solid financial competence: budgeting, control, reporting and financial stewardship.

• Experience working with boards, good corporate governance and risk management.

• Proven ability to deliver and improve high-quality services.

• Excellent stakeholder engagement and influencing across government, health, research and industry.

• Collaborative, emotionally intelligent leader who builds trust with staff, trustees and partners.

• Willingness to travel sustainably as required.

Desirable

• Knowledge of allergy, health or education sectors, or experience in health-related charities.

• Experience developing digital services and improving accessibility of information.

• Experience with corporate partnerships, schools or training delivery.

• Degree or relevant professional qualification.

Please download the appointment brief for full details, including how to apply,

If you would like an informal conversation about this position, please contact in confidence our consultant, Jenny Hills, at Harris Hill via the apply button with suitable times to speak, and optional but appreciated, a CV or professional profile.

Closing date for applications: 9am, Monday 8th December

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We're looking for a dynamic, community focused manager to lead our Hub operations, staff and volunteers. You'll shape service, connect wityh local groups and ensure the highest standards of hospitality and care. As the manager, you will report to the Trustees and have the opportunity to develop the centre to cater for needs in the community. 

This is a full-time (38 hours per week) position with the usual holiday/pension benefits with the full job description detailed on the Application Pack available on request from the Hub.

We're looking for a Day Centre Receptionist, someone who can be the first point of contact at our busy day centre in Camden, where as many as 70 young people a day regularly access for support. The receptionist will be embedded within our Youth Work team, providing both an administrative and young people focused role. The role will suit an approachable and dynamic individual, who thrives working under pressure and is motivated to deliver the best possible service to young people.

• Permanent, full-time role in the Youth Work Team
• Salary: £31,200-£34,736
• Deadline to apply: 9am Monday 24 November

About the role:

Step into a pivotal leadership opportunity at Single Homeless Project (SHP) and be part of shaping a dynamic new service at the forefront of tackling rough sleeping in Westminster. The Harrow Road Assessment Hub is a fast-paced, high-impact environment where lives are changed through rapid assessment, meaningful support, and timely resettlement. As Team Manager, you’ll be instrumental in guiding a committed team of frontline staff to deliver personalised, trauma-informed support that helps clients make real progress towards lasting stability and a place to call home.

This role offers the chance to grow your leadership skills in a setting that demands creativity, collaboration, and compassion. You'll oversee the daily rhythm of the service - ensuring assessments are swift and thorough, support planning is focused and effective, and move-on options are always progressing. You’ll work side by side with the Service Manager, connecting with partners across boroughs to achieve the best outcomes for every client. It's a unique opportunity to drive forward a mission-led service while developing your own career in a supportive, ambitious organisation.

About you:

• You’re an experienced leader who brings out the best in others, supporting your team to deliver compassionate, high-quality support for clients with complex needs.
• You understand the challenges faced by people experiencing homelessness and have hands-on experience helping clients reconnect, resettle or move on from rough sleeping.
• You’re confident working in fast-paced settings, balancing care and accountability to ensure safe, effective and trauma-informed support.
• You’re skilled at building strong partnerships across housing, health and other services to achieve the best outcomes for clients.
• You bring sound judgement, clear communication and a calm, supportive approach to managing people and situations.
• You’re motivated by creating change - for your team, your service and for every client who walks through the door.

About Us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic team. Together, we'll transform lives and build a stronger community.

Important info:

Closing date: Sunday 16th November at midnight

Interview date: Monday 24th November online via Microsoft Teams

Please note there may be a second stage process for those progressed in service in Westminster. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

Job Description  

Title 

Training and Engagement Manager: Education (London and South East)

Reports to 

Programme Lead: Education

Pay Grade 

Programmes & Delivery

Salary Scale 

P3e: £30,440 – Plus London Weighting uplift (£2,940) where applicable

Contract Type

Permanent

Hours

Full-time, 37.5 hours per week

Location

Remote (Homeworking)

Main Role & Responsibilities

The post holder will be an active member of our programmes Team and will work across our portfolio of programmes.

They will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training in their region. They will recruit suitable delegates to workshops, working closely with the education and youth work sectors.

They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.

The post holder will maintain excellent relationship with Ygam Stakeholders and beneficiaries, providing ongoing support to organisations, to help them implement Ygam resources.

Who are we looking for?

Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player.

At Ygam, we are committed to safeguarding and protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.

Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued.

We welcome the unique contributions that you can bring and encourage people from underrepresented backgrounds to apply to join our team, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodiverse people and armed force veterans.

Role Requirements

Duties will include but not be limited to:

Planning 

· Network and develop stakeholder relationships, leading the recruitment of delegates from schools, youth work providers and children’s services onto Ygam training.

· Develop Ygam’s presence in London and the South East within the education and youth sector working closely with partner organisations.

· Provide ongoing support to schools and youth organisations to help imbed Ygam materials within curriculum.

· Develop stakeholder relationships and a strong pipeline of delegates to attend the workshops delivered by Ygam, ensuring workshops are well attended.

· Identify and attend conferences, seminars, educational and organisational events to support our work. 

· Signpost organisations to the Parent Hub to increase parent awareness.

· Work closely with Ygam colleagues to promote the wider programmes through your stakeholder engagement.

· Work closely with The Programme Lead: Education, to develop objectives and review individual performance.

·  

Delivery 

· Deliver the Ygam portfolio of workshops (online and face to face).

· Provide high quality training to a range of professionals in line with Ygam’s Quality Assurance processes.

· Deliver workshops and training independently as well as through team teach approach.

· Be responsive to delegates needs, answering questions and queries in a supportive manner.

· Provide an excellent customer service to delegates.

Outcomes:

· Ensure accuracy of data utilising the CRM system

· Deliver and develop team teach opportunities to support teachers to implement Ygam resources.

· Provide ongoing support to practitioners to implement the YGAM resources and materials. 

· Develop Case study opportunities to understand the impact of the Ygam resources.

· Work with evaluators to measure impact and performance. 

Learning and Development:

· Self-identify any gaps in knowledge and any CPD to help you do your role effectively.

· Ensure all relevant CPD is completed and up to date on platforms such as IHasco.

· Attend support sessions with line manager (both remotely and in person). 

· Record performance in your monthly 1-1’s with your line manager.

Administration:

· Send out joining instructions via our CRM system to delegates prior to workshops. 

· Record attendance and email delegates post workshop to gather feedback. 

· Ensure all records are maintained in accordance with GDPR/data protection legislation.

Person Specification 

Essential:

· A detailed understanding of education within England and the PSHE programme of study and RSE Curriculum and how to engage in this sector across all key stages.

· Stakeholder engagement experience across Children’s services

· Outstanding verbal and written communication skills

· Outstanding understanding of IT applications (MS Word, Excel & PowerPoint especially).

· Experience of developing and delivering a sales pipeline and achieving KPI’s.

· Experience of driving projects to achieve agreed outcomes.

· Ability to work in a highly organised manner with a keen eye for absolute detail.

· Self-administrating experience.

· Prior experience of working within education.

· Prior experience of selling a product or service.

· Employment rights to live and work in the UK.

· Experience of working collectively as a team to meet targets.

Desirable:

· Public speaking experience

· Outstanding networking skills

· Experience utilising CRM systems.

· Willingness to travel where necessary for the role.

The successful applicant will be subject to reference checks, an Enhanced DBS check, and must have Employment rights to live and work in the UK. The applicant must also reside in London or the South East of England.

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.

As a proactive member of the Secretariat team,  to deliver high quality, professional services to FIGO. This will be achieved by;

· Ensuring effective administrative processes within FIGO (incl. meetings support, notetaking, communication, facilities management)

· Supporting the Human Resources function at FIGO (incl. recruitment, BREATH HR and training)

· Coordination of Health and Safety/Fire Safety Support

We are recruiting for a Shop Supervisor to join our diverse and engaged team in our shop.

It’s a great opportunity to deliver positive social impact in the local community and contribute to funding the vital work of SCT.

As Shop Supervisor, you will be responsible for maintaining high standards on our shop floor, supporting volunteers to provide excellent customer service. As well as involvement in stock selection, pricing and merchandising. A key part of the role will be to engage the shop within the local community with the onboarding of new volunteers.

To be successful in this role you will have retail experience or experience of working within a busy environment. Experience of providing a high standard of customer service and will have the ability to deal effectively with conflicting priorities.

You will have strong administrative skills including using all Microsoft packages, be solution focused, resilient, have a high level of attention to detail and excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload.

The post holder will have excellent interpersonal skills and the ability to deal with challenging situations and individuals with a range of needs.
You will have knowledge of social media platforms such as Instagram and have a keen eye for fashion trends.

Assisting the Managers and Assistant Managers to achieve the following and using your initiative as necessary.