Service administrator jobs in london

Growing up in today’s world is hard. At Youth Talk, we’re determined that every young person has a safe place to talk in confidence — whatever’s on their mind.

We’re a small but growing local charity with big ambitions, and we are now looking for an energetic and enthusiastic Community Events & Volunteering Lead to join our team. This is a role for someone who loves people, thrives on variety, and wants to turn community energy into life-changing impact. The role will help drive our community fundraising – connecting with schools, local groups and our amazing volunteers helping to raise awareness and vital funds for Youth Talk. You’ll play a key part in growing our reach, leading and supporting our volunteers and helping us make an even bigger impact across St Albans and beyond.

JOB TITLE: Director, Herts Welcomes Refugees

Salary: £40-45,000

Full time, remote, with regular travel across Hertfordshire required with potential for flexible hours

Responsible to: The Trustees through the Chair

Responsible for: The staff team Functional links with: The Trustees, the Management Committee, other relevant partner organisations within Hertfordshire and with refugee, asylum seeker and migrant organisations nationally.

Herts Welcomes Refugees is the leading charity in Hertfordshire providing welcome and practical support for refugees and asylum seekers.

With a new NLCB grant we need to develop in a way that is structured and sustainable, and that’s where you come in! Working closely with the Trustees, you’ll ensure that our passionate volunteers and staff team are enabled to deliver effectively for the refugee and asylum seeker communities we serve in Herts. This is a unique opportunity to help shape the organisation’s future. You’ll help us to support volunteers and staff and make sure that day-to-day services are responsive and align fully with our mission, vision and values. Ultimately, you will help build the strong foundations and infrastructure enabling HWR to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.

Why work with us?

• Be part of a small, passionate, and values-driven team making very tangible differences for refugees and asylum seekers

• Help shape the future of the organisation at a pivotal stage of its development

• Take on a broad and varied leadership role

• Receive support for professional development and training

• Enjoy a remote and flexible working environment.

Introduction

Herts Welcomes Refugees is at a transitional stage of its development, moving from a charity 
managed entirely by volunteers to one in which a small team of paid staff at its core facilitate and 
support the trustees to guide the work of the 170 or so volunteers. The staff team currently 
comprises a Volunteer Coordinator an IT Support Assistant and soon we will also be recruiting an 
Administrative Assistant. The Director will also work collaboratively with the (volunteer) 
Management Committee, the volunteer teams delivering services across the county and those 
volunteers providing support in key areas such as evaluation media and safeguarding.

Having come through a period of rapid development in the last four years, we now need to 
consolidate our knowledge and experience and further professionalise how we operate to ensure 
the sustainability and further development of the charity. Whilst committed to remaining a 
volunteer led charity, we need an energetic and experienced Director to support the trustees in
achieving our objectives and take the charity into the next phase of its development.

This brand-new senior role, which is being created as part of a new three-year funding programme by the
National Lottery Community Fund, is key to the next stage of our development. The postholder 
will need to be flexible in working with the Trustees, existing staff team and volunteers to help 
steer the charity through this transition. 

Main purposes of the job: 
1. To work with the trustees and volunteers in developing, supporting and facilitating the work of 
the charity and its volunteers to increase the efficiency, effectiveness, quality and consistency of 
the services provided to refugees and asylum seekers.
2. To be responsible for the day-to-day management and administration of HWR in line with the 
organisation’s policies and in compliance with all applicable law and regulation and to manage the 
staff team to increase the efficiency of the administration of the charity.
3. To support the trustees in achieving HWR’s vision, mission and charitable objects and strategic 
objectives and ensure the sustainability of the charity
 

Major duties and responsibilities:
1. Working with trustees, staff and volunteers
1.1 To manage the staff team to ensure that individual volunteers and area teams are supported 
and enabled to offer effective services across the county. This will involve regular travel across Hertfordshire.
1.2 To work with the management group to ensure its effective organisation.
1.3 To ensure that HWR's values, vision, mission are promoted and practised throughout the 
organisation. 
1.4 To establish and maintain an effective system for the recruitment, management, training, 
support and development of volunteers and staff.
1.6 To support the organisation to ensure the inclusion and voice of service users throughout the 
organisation.
1.7 To ensure that structures and systems are in place to comply with law and regulation and to 
implement the charity’s policies.
1.8 To report to the trustees on the progress of the organisation and on other matters relevant to 
the discharge of the trustees’ responsibilities. 
1.9 To formulate proposals for submission to, and approval by, the trustees. 
1.10 Working with the trustees, to ensure that the organisation discharges its constitutional and 
legal obligations and that the necessary resources are provided and proper standards maintained
for the protection of people and the organisation's assets.

2. Fundraising, Financial and Risk 
2.1 To support the trustees in relation to HWR’s income generation activities in line with the 
organisation's priorities.
2.2 Together with the trustees to consider development of other income streams, including 
corporate fundraising and legacies.
2.3 To work with the Treasurer to help develop and monitor the budget. 
2.4 To oversee HWR’s outsourced payroll administration 
2.5 To support the trustees with identifying and managing risk.

3. Knowledge and Information Management
3.1 To develop and implement robust mechanisms for the monitoring, reporting and evaluation of 
HWR’s work, and the impact and outcomes of its services.
3.2 To work with trustees and staff and volunteers to ensure the efficient operation of the charity 
through the development of IT infrastructure, and efficient and effective delivery of services and 
back-office administration. 
3.3 To work with trustees and staff and volunteers to ensure compliance with all regulation and 
good practice in relation to data confidentiality, security, safeguarding and GDPR.

4. General Tasks
4.1 Share with other staff responsibility for providing office cover, including answering the 
telephone and website enquiries, keeping records and statistics and self-servicing your own 
administration. 
4.2 Carry out such other duties and responsibilities as may reasonably be required by the trustees, 
commensurate with the objectives and level of responsibilities held by the post. 

PERSONAL SPECIFICATION 
Skills, Knowledge, Experience and Abilities

Strategic Thinking and Service Delivery
• Knowledge and experience of the UK voluntary sector, preferably including the refugee and 
asylum sector and issues affecting refugees and asylum seekers
• Understanding and experience of working effectively with a range of partners to deliver 
services and effect positive change
• Good analytical and problem-solving skills, and ability to respond proactively and creatively
to changes in the external and internal environments
• Knowledge and experience of an organisation(s) providing individual services and advocacy 
for vulnerable people in community-based services
• Understanding and experience of volunteer management
• Experience of using user-feedback and effective data monitoring and reporting to improve 
services
• Experience of producing and contributing to strategic/business plans

Management, Leadership and Governance
• Experience and ability as an effective manager and team builder
• Ability to organise, plan and prioritise the workloads of the staff and volunteer teams
• Ability to motivate staff and volunteers working in a fast-changing environment 
• Ability to communicate our vision, mission, objectives and services for a wide range of 
audiences 
• Experience of working in a multi-cultural/diverse environment 
• Knowledge of HR best practice and HR policy development
• Commitment to and understanding of the principles and benefits of Equality, Diversity and 
Inclusion (EDI) in the workplace
• Understanding and knowledge of best practice in relation to Safeguarding and Health and 
Safety
• Ability to work effectively both individually and as part of a collaborative team

Communications
• Excellent interpersonal skills, both oral and written 
• Experience of communicating, networking and working collaboratively with a wide range of 
audiences and stakeholders to promote an organisation in its best light
• Computer literate with IT skills, experience of using standard office software, and 
familiarity with popular social media channels (LinkedIn, Facebook, Instagram)
• Experience of overseeing the production of occasional printed materials

Financial Management and Income Generation
• Understanding financial control within an organisation;
• Experience of leading or contributing to successful fundraising. 

Personal qualities 
• Commitment to the rights and protection of refugees and asylum seekers 
• Commitment to a participative management style
• Ability to work some evenings and occasional weekends 
• The ability to travel efficiently and economically to all parts of Herts. Since Herts is a large
county, this is highly likely to mean the ability to drive and access to a vehicle. (Expenses 
will be fully reimbursed subject to agreeing an appropriate home base for calculations).
• Commitment to the rights and protection of refugees and asylum seekers
• Appropriate degree of self-awareness and emotional intelligence
• Emotional resilience and ability to deal with stressful or difficult situations

When you apply for this position, please download and complete our application form.

We are seeking a full-time Supporter Engagement Coordinator to join our team. You will be a key point of contact for our audience and supporters, helping to deliver excellent customer service and ensure outstanding supporter care. The role involves overseeing audience engagement, coordinating communications and special events—including evening lectures—and maintaining accurate data to support our fundraising and engagement activities. If you thrive in a dynamic environment and are passionate about building positive relationships, we’d love to hear from you. Time off in lieu is offered for evening work.

Key duties and responsibilities:

Audience Engagement

• Deliver exceptional customer care, ensuring all supporters and donors are thanked promptly—whatever the channel.

• Work with the Head of Fundraising and Engagement and the wider team to deliver supporter journeys, making recommendations for improvements and changes.

• Respond swiftly and professionally to all audience and supporter enquiries by phone, email, and post.

• Proactively share audience feedback with relevant teams.

• Handle any complaints, liaising with the complainant and the relevant member of staff to achieve a resolution, following the complaints process.

• Maintain Eventbrite with lecture details and engagement information.

• To act as Duty Manager for evening lectures when required.

• Provide support to the wider Gresham College team by attending lectures and special events.

CRM Administration

• Serve as primary contact for database management, ensuring data accuracy to drive fundraising and engagement.

• Coordinate data selections, mailings, invitations, and content fulfilment.

• Regularly import, export, and merge data from online giving and ticketing platforms.

• Track and report performance against targets and KPIs for the Head of Fundraising & Engagement.

• Ensure best practice is followed, complying with current legislation and internal policies in relation to data protection, GDPR and gift aid processing and ensure that all activity is carried out in a legal and compliant way.

Hall Hire and Event Co-ordination

• Be the first point of contact for hall hire enquiries and manage all related admin.

• Oversee stocks, supplies, and space organisation for events.

• Lead setup and breakdown for lectures and venue lettings.

• Arrange and manage bookings for external event venues, handling all logistics.

• Organise catering for special events and meetings both at Barnard’s Inn and other venues.

• Be responsible for excellent customer care of existing and new venue hire clients.

• Organise all activity around venue hire events, including collaborating with the AV team

• Liaise and support the Head of Fundraising & Engagement over the promotion of Barnards’ Inn to increase income generation from lettings.

Other

• Working with volunteers to enable them to assist in the delivery of tasks as appropriate.

• Attend and contribute to team and staff meetings as required.

• Participate in ongoing training and development.

• Undertake other tasks as required to support the College.

• Evening and occasional out-of-hours work required (with time off in lieu).

Person specification:

Essential Skills & Experience

• Customer Service Excellence: Proven experience delivering high-quality customer care, ideally in a fundraising, or educational setting. Ability to handle enquiries and complaints with professionalism and empathy.
• CRM and Data Management: Strong working knowledge of CRM systems (we use Beacon) including data entry, segmentation, and reporting. Experience with data imports/exports and maintaining data accuracy.
• Event Coordination: Experience planning and delivering events, including logistics, venue liaison, catering, and AV coordination. Comfortable acting as Duty Manager and supporting evening lectures and events.
• Communication Skills: Excellent written and verbal communication skills, with the ability to engage supporters, respond to enquiries, and write engaging responses.
• Digital Literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook), Eventbrite, and online giving platforms. Comfortable using digital tools to manage bookings, communications, and supporter journeys.
• Organisational Skills: Highly organised with the ability to manage multiple tasks, prioritise effectively, and meet deadlines. Strong attention to detail.
• Team Collaboration: Experience working collaboratively across departments and with volunteers. Willingness to support colleagues and contribute to a positive team culture.

Desirable Skills & Experience

• Experience in a fundraising or engagement role within a charity, or educational organisation.
• Compliance & Data Protection: Understanding of GDPR, data protection, and Gift Aid regulations. Commitment to ethical and legal standards in supporter care and data handling.
• Familiarity with data segmentation.
• Experience promoting venue hire or income-generating activities.
• Knowledge of troubleshooting for events.
• Experience working with volunteers or managing volunteer tasks.

Personal Attributes

• Friendly, approachable, and professional manner.
• Enthusiastic about public engagement and supporter care.
• Flexible and adaptable, with a willingness to work occasional evenings.
• Proactive and solution-focused, with a commitment to continuous improvement.

Gresham College offers in return:

• 28 days holiday, plus 6 days closure over Christmas.
• The College participates in the University of London SAUL pension scheme (currently 16% employers’ contribution).

Equal Opportunities

Gresham College wholeheartedly supports the principles of equality, diversity and inclusion throughout the recruitment and employment of our employees and workers, as well as ensuring that it is afforded to all job applicants.

If this sounds like your next opportunity, apply today with your CV and a covering letter.

Title:Corporate Fundraising Manager

Reporting To: Senior Corporate Partnerships Manager 

Location: Hybrid, working from home and our office based in West London

Salary: £30,000 - £33,000 per annum

Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 31st October 2025. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Job Summary 

Working with the Senior Corporate Partnership Manager, this role supports high-value corporate partnerships through engagement, stewardship, and identifying new opportunities aligned with the charity’s goals. This newly established role in the income team reflects the growth of MHI’s partnerships and offers an exciting opportunity for an ambitious corporate fundraiser with a passion for digital mental health. MHI is at a pivotal point in its development, having experienced significant growth since launching in 2017. Over the past 18 months, a primary focus has been on cultivating several major partners to support our core services (Shout and The Mix) and the development of three new digital mental health products. We are now looking to focus on these key partners, while expanding our portfolio of new opportunities. 

Key Responsibilities

• Support with high value corporate partnerships, including the delivery of employee engagement activities and communications, fundraising events and challenges
• Manage a portfolio of corporate partnerships, delivering first class stewardship and identifying and maximising opportunities for wider engagement
• Support the Senior Corporate Partnerships Manager to steward and engage partners and prospects, including thought leadership, communications, events, volunteering and fundraising activities
• Support with business development, utilising Salesforce, Pearlfinders and LinkedIn to identify and track opportunities
• Support the Senior Corporate Partnership Manager to create proposals, offers and presentations for new and existing partners
• Manage team administration, including merchandise orders
• Build excellent stakeholder relationships, keeping key contacts updated and ensuring partnership renewals
• Work with Commissioned Partnerships and Trust and Foundations colleagues to identify cross and upsell opportunities
• Work with the Public Fundraising team to promote challenge events and identify opportunities for our corporate partners
• Collaborate with internal teams - including Public Fundraising, Commissioned Partnerships, Trusts and Foundations, Data Insights, Clinical, Marketing, Volunteer, and Finance - to coordinate engagement, insights, assets, and timely communications.
• Build relationships with new potential corporate prospects for 2025 to 2028 income opportunities.
• Build relationships with counterparts of other third sector charitable organisations who MHI may work closely with for partnership opportunities.
• To take personal responsibility for keeping up to date with and contributing to the development of best practice in ways of working
• Commitment to high standards of service delivery and customer care
• At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity, and which demonstrates respect for all.
• To actively participate in regular team meetings, contributing to strategy, discussions and decisions which will be beneficial to the MHI activities.
• Willingness to work flexibly in approach to work and/or work time requirements.
• A commitment to personal development around working requirements which will include attending training courses.

Person Specification

Essential

• 3+ years working with corporate partners, including building at least one new large corporate partnership
• 3+ years experience of working on community fundraising projects with the charity or through a corporate partner
• Experience of being highly organised, managing multifaceted partnerships in a charity setting, covering multiple projects and teams, and including reporting.
• Excellent verbal and written communication skills, with the ability to communicate with varying audiences, including corporate partners
• A strong interest in mental health and in data and technology, and an understanding of corporate partnership opportunities for the sector

Desirable

• Experience of using Salesforce or equivalent CRM.
• Experience of both face to face and virtual stakeholder meetings with high value corporate funders
• Experience of building employee and/or community fundraising events and opportunities

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. 

We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally. 

Job Purpose 

The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.  

The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users.  The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes. 

Key Tasks 

• Act as the first point of contact for all referrals over the weekend across both hospitals. 

• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.

• Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines. 

• Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available. 

• Collect feedback from service users and upload to case management system. 

• Prepare and keep stock of AUKEL Welcome Packs and service leaflets. 

• Deputise for the manger at discharge planning and other meetings as required. 

• Support hospitals to improve the patient’s experience of the discharge process. 

• Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced. 

• Work collaboratively with other agencies providing support services. 

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital. 

• Plan and develop person centred interventions to provide short term support for people after hospital discharge. 

• Deliver the front-line support services over the weekend

• Provide occasional cover for the A/L of other Project Officers

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Supervise, support and develop DSWs and volunteers in your service. 

• Liaise with the handyperson service about referrals and jobs for service users. 

• Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends. 

• Arranging access visits to service user’s homes. 

Administration 

• Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded. 

• Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App). 

• Ensure wards have good supply of service leaflets and referral forms. 

• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators. 

• Ensure customer feedback questionnaires are sent at the end of each intervention and record returns. 

• Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.

• Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL 

• Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners. 

Quality  

• Be familiar with and to implement AUKEL policies and procedures. 

• Ensure the service is delivered in accordance with Care Quality Commission fundamental standards. 

• Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them. 

• Respond to safeguarding or other concerns and make appropriate reports and management action 

Liaison 

• Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services. 

• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission. 

• Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate. 

• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service. 

• Liaise with contractors to arrange deliveries and works to service user’s homes. 

 General 

• Meet regularly with your line manager for support, supervision and appraisal. 

• Attend team and staff meetings, (and other meetings) as required. 

• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 

• Undertake any training required to fulfil the post. 

• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 

• Work within AUKEL’s expectations of professional boundaries and confidentiality. 

 Functional Links  

• The Home and Settle Project Officer is supervised directly by the Home and Settle Manager. 

• Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.

Person Specification 

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply! 

Experience 
Essential 

• Minimum of 2 years’ experience of working within a health or care setting.

• Experience of using IT systems to record work done.

• Experience of supporting colleagues (this could be in a non- managerial position) 

Desirable  

• Experience of working within a hospital setting 

• Experience of managing and developing staff. 

• Experience of working with older people 

• Experience of conducting assessments and risk assessments. 

Knowledge & Understanding 
Essential 

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.  

• Understanding of the needs of patients who may lack family or other support. 

• Understanding of the needs of lone workers whilst working in the community. 

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.  

• Understand of and commitment to equity, diversity, inclusion and dignity. 

Desirable  

• Knowledge of CQC fundamental standards 

• Understanding of NHS hospital discharge procedures 

Skills/Attributes
Essential

• Excellent interpersonal skills 

• Excellent verbal and written communication 

• Intermediate IT skills 

• Excellent planning and organisational skills 

• Ability to work calmly under pressure. 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

• The role is required travel across East London

• Flexibility in working hours to meet organisational needs. 

Additional Information 

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role. 

• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management. 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Joining our dedicated team of nurses, you will support our helpline and Ask Our Nurses (AON).

The nursing team includes an associate director, senior clinical nurse specialists, clinical nurse specialists, sessional nurses and trained helpline staff.

You will act as a resource for clients, healthcare professionals and the wider public about breast health and breast cancer. This includes providing information and support to clients though our national helpline, by email and social media.

The helpline service is run throughout the week, and on Saturday mornings (the latter is optional, other than training days) and the helpline hours are 8:45am to 4.00pm. Team training usually occurs twice a year on Saturdays. You’ll be supported by a senior clinical nurse specialist and have regular clinical supervision. We are looking for candidates who can work at least one day (6.25 hours) per week

About you

Do you have excellent communication skills and experience in breast care nursing? If so, we’re really interested in hearing from you. This position could suit someone working part time in the NHS or private sector or for individuals who would like to use their information and support skills through our helpline and AON written enquiry services.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is home based. There are 2 training days per year on Saturday that take place in our London office

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date  Wednesday 12 November 9am

Interview date   25 and 27 November

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk. 

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please note that this position will require weekend availability. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

The successful candidate will have:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Providing support with personal care as required
• Excellent communication and record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.  

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The Finance Business Partner provides professional financial insight and operational support to non-finance teams, ensuring resources are planned, monitored, and reported effectively in line with the Refugee Council’s mission and statutory obligations.

Reporting to the Finance Controller, the postholder partners with departments such as Fundraising, People & Culture, and Services to translate financial information into clear, actionable guidance. They lead on budgeting, forecasting, and analysis for their portfolio, support grant and fund management, and build financial capability across the organisation, enabling managers to make informed, compliant, and value for money decisions.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 21 November 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

About Us

F6IT helps children and young people, aged 0-25, with additional needs and disabilities-and their families- get active, connect and have fun.

We offer accessible and inclusive fitness, clubs, leisure activities and support that break down barriers, reduce isolation and boost physical and mental well being. 

About Our Role

You will contribute to the strategic direction of F6IT ensuring we achieve our vision where disabled children and young adults and with their families and friends can together and inclusively, enjoy a rewarding life which is fun, beneficial and above all fulfilling. 

As the Fundraising Manager you will work to maximise the available funding, income generation and activities for the work of F6IT.

• You will work with the CEO/Trustees to develop and deliver a targeted and strategic programme for Trusts, Grants, and Fundraising to secure long-term income.
• Develop, write and deliver high quality tailored and persuasive applications and proposals for funding in line with F6IT's strategic objectives.
• Prepare regular up to date funding reports for the CEO, Trustees and wider F6IT team.
• Plan and support delivery of F6IT's Funding activities.
• Identify new Corporate Supporters and Partnerships.
• Essential experience and skills - Track record of income generation accross one or more income. streams,strong organisational and communication skills, solid IT and Computer skills.
• This post is subject to an enhanced disclosure application to the Disclosure and Barring Services.

We are looking for an Employee Relations Officer

 Location: Based with the People Team in Hammersmith, with scope for hybrid working

Pay Rate:   £17 per hour

Contract Type:   Casual

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Advance are committed to building a diverse and inclusive workplace. We strongly encourage applications from individuals with lived experience and those from marginalised or underrepresented communities.

This post is not fixed hours or full time, work will be offered on an ad-hoc basis as and when required to meet the needs of the organisation.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Are you the kind of person who can navigate sensitive conversations with empathy, and bring clarity to complex workplace dynamics? As our Employee Relations Officer, you’ll be the trusted advisor who helps maintain a positive, respectful, and high-performing work environment. You will be responsible for leading and advising on low and medium complexity ER cases, providing policy interpretation support to managers, ensuring employment law compliance, and contributing to policy development and improvement initiatives. This role also includes involvement in project-based work and other administrative responsibilities that support the delivery of People Team objectives.

About You:

To be successful as the Employee Relations Officer you will need to demonstrate proven experience in an ER focused HR role, managing a range of employee relations cases. You will have a strong knowledge of UK employment law and HR best practices and ideally experience in TUPE transfers and organizational restructures. It would be advantageous to hold or be working towards a CIPD qualification of Level 5 or above.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

• Closing Date for Applications: Sunday 7th December 2025
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Fixed Term, Full time  

Circa £40,000 plus competitive benefits

Do you want to make a difference?

Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk and in this role you will have the opportunity to be part of our RAF Family. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

Working at the Fund means you can play your part in changing the lives of people who serve or have served in the RAF and supporting them some of lives challenges.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join The RAF Family and play your part in making a difference.

Respite and Care Executives play a significant role in enabling our beneficiaries to continue to be independent for as long as possible and when/if they require formal care, they can support them during this time too. They work closely with the Advocacy Team and the Friendships and Connections team to ensure that all their needs are met.

We are looking for a candidate to cover Maternity Leave for 14 months. They will work alongside the current post holder and the other team members for 2 months to learn the role and take over existing cases. They will form part of the existing Respite, Care and Advocacy Team and work closely with other members of the team as well as other colleagues in the Operations Directorate (mainly Welfare).

An articulate communicator with IT skills suited to working in a paperless environment, you must be able to demonstrate an ability to relate to people of all ages as well as professionals such as external case working organisations, RAF stations, care providers, those who have lasting power of attorney (LPA). You must have an understanding of the social care system and the Mental Capacity Act.

The role is based in our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Wednesday 12th November 2025, 5:00pm. Preferred start date will be early December.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Basic DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Job Title: Ability Works Employment Support Coordinator

Location: Rochford, Basildon & Castle Point

Reports to: Ability Works Employment Manager

Salary: £16,438.50

Job Type: Part-Time, Permanent (22.5 hours per week)

Hamelin exists to reimagine life for individuals with learning disabilities and autism, enabling limitless possibilities. Hamelin is seeking a passionate, self-motivated and confident coordinator to support our expanding Ability Works project. In this diverse role, you'll play a pivotal part in ensuring our individuals meet their goals and create a lasting impact in our communities as well as being the first point of call for new individuals accessing the service.

Ability Works - This initiative focuses on enabling adults with learning disabilities and autistic people to gain meaningful and fulfilling paid employment. The project thrives on outcomes, motivation and a can-do approach.

This role is crucial in making sure we deliver exceptional service, stay compliant, and run our project efficiently— whilst ensuring our mission, vision and values are not compromised. 

The Employment Support Coordinator will regularly meet with participants to listen, offer support and help them identify their best job match, reflecting their skills and aspirations.

In your day-to-day role, you will be striving to build, expand and strengthen the project whilst working closely with the Employment Manager to ensure all key performance indicators and any project targets are met. The role is responsible for onboarding individuals into the project as well as delivering face-to-face mentoring, work experience in and outdoors and coaching.

Project Skills:

• Support with the daily operations of the project scope.
• Supporting individuals through CV production, profiling, interview techniques, attending interviews, workshops, job clubs and managing their health at work.
• Adhere to the strategies to grow and enhance the projects, meeting the ever-changing needs of those we support.
• Identify skills gaps for participants and offer Asdan short courses to support development.
• Building relationships with community partners including DWP, Social Care and prescribers, and other charities and government organisations to gain referrals for the project.
• Sourcing job opportunities for your participants through regular contact with key local employers.

Teamwork:

• Work in partnership with Hamelin’s service offer, especially the Links service and Opportunity Center.
• Ensure the project remains a motivated team that aligns with our values and goals.
• Report on the performance of the current project, providing feedback and support to ensure high standards of care and efficiency.

Compliance and Quality Assurance:

• Follow Hamelin’s policies and procedures to maintain best practices and regulatory standards.
• Implement and oversee quality assurance processes, including gathering feedback from project participants and colleagues to keep improving our service delivery.
• Engage with and become involved with continuing self-development.

Stakeholder Engagement:

• Identify, build and maintain strong relationships with project participants, families, local and health authorities representatives, and other key stakeholders.
• Represent the Charity and service at meetings, events, and forums, advocating for the needs and rights of those we support.
•  Work closely with other teams and services within the charity to ensure a unified approach to care and support.

Business Development:

• Identify and exploit opportunities for expanding the service, from new partnerships and funding sources both inside and outside health and care to innovative care models.
• Prepare and present feedback and data when required, to the Employment Manager.
• Lead marketing and promotion of the service, boosting awareness. interest and attracting new project participants.

About You

It’s essential that:

• You have at least two years’ experience within a coordination/administration service for individuals with learning disabilities and/or autism.
• You have a proven track record of successful project administration.
• You hold a valid driver’s license and have access to a vehicle.
• Be ready to work flexibly, which could include weekends and bank holidays. You might also be asked to work in different services as needed.
• We are a values-driven charity, and it is essential that all our colleagues truly live out our core values which are - We think differently, We enhance lives and We are community.

It’s desirable that:

• You have experience working in a charity or non-profit organisation.
• You have links within community services.
• You have experience in IT systems.
• You’re familiar with the local community and relevant stakeholders.

*Interviews to be held the W/C 17th of November*

The Bridge Renewal Trust, working in partnership with the NHS, are delivering an exciting programme, working with our Enhanced Health Management of People with Long Term Conditions (LTCs) initiative. This is a fantastic opportunity to identify, manage and support adults at risk of developing or living with LTCs in Haringey’s more deprived neighbourhoods through effective Care Navigation and peer support, and additional signposting to community-based services.

As a Care Navigator/ Peer Support Worker, you will work as part of a multidisciplinary team (MDT) led by Whittington Health, to provide assessments, with a particular focus on diabetes. Your role will involve supporting people to adopt healthier lifestyles, enabling them to better manage their long-term conditions and mitigate the impact of these.

A key aspect of this role is directing patients to appropriate services including activities that may help to promote their health, wellbeing and independence across the voluntary and community sector.

Are you a passionate and dynamic individual with excellent organisational and interpersonal skills; can you work in a multi-disciplinary team, working closely with NHS colleagues and other healthcare professionals, the public and voluntary sector?

This is a unique opportunity to join a progressive organisation where we value and reward the performance of our staff.

To apply, please email your CV with a supporting statement demonstrating how you meet the requirements set out in the Person Specification to admin(AT)bridgerenewaltrust(DOT)org(DOT)uk

NB: We reserve the right to withdraw this opportunity early if we receive a high volume of suitable applications.

As part of our commitment to equal opportunities, we invite you to complete our Monitoring Form by requesting it when you email over your application (charityjob doesn't allow for links or email addresses). Please quote the Job ID 2025046. Thank you.

The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.

For a full job description, please visit www(DOT)bridgerenewaltrust(DOT)org(DOT)uk or email admin(AT)bridgerenewaltrust(DOT)org(DOT)uk.

Company registration No: 06949568, Registered Charity No: 1131941

Job Types: Part-time, Fixed term contract
Contract length: 12 months

Pay: £27,527.00-£30,831.00 per year

Expected hours: 18 per week

Experience:

• Adult Health and Social Care: 1 year (required)

Work Location: In person

Application deadline: 10/11/2025
Reference ID: 2025046

Fundraising Coordinator

Bexley Deaf Centre (BDC) is a small and dynamic, well-established charity which has been serving the borough since 1994. Our work is focussed exclusively on supporting people who are Deaf or hard of hearing. We work to raise awareness, break down barriers and promote understanding within the community.

This is an exciting time to join our organisation; we are about to launch an ambitious new 5-year strategy (supported by our fundraising strategy) and are actively expanding and developing the support and services that we provide. 

We are looking for a dynamic and driven Fundraising Coordinator who can lead on our fundraising initiatives, support with the development of new projects and organisational change to facilitate the growth of our services.

This exciting fundraising role will include:

·       Assisting with developing and implementing fundraising strategies to enable us to diversify our funding streams

· Identify and evaluate opportunities for new projects, developing proposals, establishing timelines and budgets

· Work closely with the senior leadership team to identify areas for growth and increasing capacity

· Support the growth of the organisation and change required to deliver our fundraising strategy 

Experience of working with Deaf people or knowledge of the Deaf community would be an advantage but not essential.

Employee benefits:

• Workplace pension scheme
• Annual leave of 5.6 weeks per year, additional time off at Christmas plus some public bank holidays
• Flexible approach to working arrangements 
• All staff are encouraged and supported to engage with further training and CPD opportunities
• Health and wellbeing - access to employee assistance programme
• Discounts at local shops and restaurants (through Blue Light Card)

For futher information and the full person specification, please refer to the attachment below

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