Service administrator jobs in london

The Youth Endowment Fund 

Senior Research Manager

 

Reports to: Research Lead

Salary: £52,736

Contract: 18 months fixed term 

Location: Central London or Hybrid (see below) 

Closing date:  Thursday 20th November at 12 pm

Interviews: Week commencing - 1st December 2025

About the Youth Endowment Fund 

We exist to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

Last year, 509 children were tragically admitted to hospital after being assaulted with a knife. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.

At the Youth Endowment Fund, we are working to create lasting change. To succeed, we must build a world-leading body of knowledge on the violence that affects young people and how it can be stopped. This means producing rigorous, relevant evidence — through synthesis, data analysis and in-depth research into young people’s lives. But knowledge alone isn’t enough. We must make it accessible and actionable: showing what works, how services need to change, and how the systems around them must adapt. And we must partner with the people who can make change happen — across policy, practice and local systems — to turn evidence into impact.

About the role

We recently started a new workstream of research into why violence happens, and which children are most vulnerable. We are working with experts across research, policy and practice to investigate: 

· What are the risk and protective factors for violence?

· Why does violence happen? What are the underlying causes?

· How can we use this research to improve policy and practice, and keep children safe?

We are recruiting a Senior Research Manager to lead a portfolio of projects in this workstream. This will include research exploring how predictive tools and algorithms are used to assess risk of involvement in violence and guide support decisions.This joint programme with UKRI Safer Streets Mission will investigate whether these tools can help practitioners identify people at risk accurately, safely, and fairly—and whether their use improves outcomes.

Predictive tools are structured frameworks that aim to help professionals such as police analysts or social workers assess someone’s likelihood of committing violence. They differ from “pure” professional judgement, where practitioners rely solely on their own assessment without a formal checklist or model. These tools have been used for years but are becoming both increasingly powerful and controversial as new approaches, including machine learning, emerge.

The Senior Research Manager will commission and oversee a research team to deliver two projects:

1. A systematic review of existing research on predictive tools in violence prevention.

2. Primary research on how these tools are currently used in England and Wales, including their practical and ethical implications.

The final report will assess predictive accuracy, impact, implementation, ethics, and equity. The Senior Research Manager will ensure methodological rigour and translate findings into clear, actionable guidance on whether and how these tools should be used.

The Senior Research Manager will also lead a range of related projects, such as:

· Commissioning new research into the causes, risk factors and protective factors for violence.

· Contributing to the development of accessible online tools (similar to our existing Toolkit) which make this research accessible and help decision makers target support where it is most needed.

The Senior Research Manager will be part of YEF’s Research team. The Research team is at the heart of our efforts to learn what works and put it into practice. We do this by developing the YEF’s funding strategy and creating free, highly accessible research summaries and actionable recommendations for policy makers, commissioners and practitioners. We’re a high-performing team which values intellectual rigour and getting to the truth, compassion for children, ambition about what we can achieve and humility about what we know. We love to discuss the latest developments in research methods, but we’re not just interested in research for its own sake. We want research to lead to actual changes in outcomes for children.

Please go to our website for the full 'About You' section and job description.

While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. 

Hybrid Working Details  

Our office is located in Central London. Team members who reside within the 32 London Boroughs or are within a 90-minute commute are expected to attend the office at least two days per week.

For those living outside of London but within England, Scotland, or Wales, the expectation is to work from the London office two days per month.

As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

To Apply 

To apply, please send a CV, a cover letter answering the questions below and complete the monitoring form. You can submit your application by clicking on the "Apply for this" button by 12:00pm Thursday 20th November 2025.

When applying for this role, please ensure that your cover letter, within a maximum of 1000 words, covers the following questions:

1. A clear example of when you have translated complex research findings into actionable and usable summaries or guidance for policy makers or practitioners  

2. A clear example of a research project you have delivered or commissioned, and explain how you ensured its quality

Interview Process 

Interviews will take place on week commencing 1st December 2025.  

There will be a task to prepare for in advance of the first stage interview and a possible second-stage interview stage.

PLEASE NOTE: We do not sponsor work permits, and you will be required to provide proof of your eligibility to work in the UK. 

Benefits Include 

• £1,000 professional development budget annually 

• 25 days holiday plus Bank Holidays and 3 additional closure days over Christmas

• Four half days for volunteering activities

• Employee Assistance Programme – 24hr phone line for free confidential support

• Death in service - 4 times annual salary

• Flexible hours. Core office hours 10am – 4pm

• Financial support including travel and hardship loans

• Employer contributed pension of 5% 

Personal Data   

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.   

[1] We have launched a call for proposals for teams to do this work. You can read more about this here.

Our work is needed now more than ever before. This is why we have embarked on an exciting new strategy to make tackling low numeracy an urgent, national issue. However, we will only achieve significant and lasting change by engaging other organisations to support and fund our work.

The Corporate Volunteering Manager plays a central role in this by managing our successful and impactful Corporate Volunteering Programme. Each year through this programme, we train hundreds of volunteers from our corporate partners to visit primary schools and share examples of how maths has helped them as adults, both in their careers and personal lives.

This crucial work helps change us to the inter-generational narrative about numeracy in the UK. Maths is not just something you ‘have to do at school’, but is a valuable skill that helps us get on at work, and manage our time and our money. The programme has been running for three years now, and this year’s activity looks set to have meaningful impact on at least 17,000 children across the UK.

You will be responsible for ensuring that volunteers are adequately trained, for recruiting appropriate schools for them to visit, and all the admin and reporting that supports the programme.

We are looking for someone who can ‘own the programme’, is committed to improving our processes and the efficiency of delivery, with strong line management skills, and a commitment to the professional development for the Corporate Volunteering Programmes Assistant.

National Numeracy is based in Brighton, East Sussex, but we are offering significant remote/hybrid and flexible working with this role. If you are not office based, then the expectation is that you will be in Brighton at least occasionally when the work requires it. The role may include occasional travel to London and beyond.

Job Title: Corporate Membership Officer – Commercial Relationships and Fulfilment
Job Location: London, UK
Salary Range: £34,274
Benefits: Pension, private medical insurance, travel insurance, 24 days annual leave (in addition to public holidays)
Duration: Permanent
Hours: Full-time (35 hours per week)

ABOUT IWA
Drawing exceptional professionals from over 140 countries, the International Water Association (IWA) brings together scientists, researchers, technology companies, and water and wastewater utilities, working to address the world’s most urgent water challenges where and when they arise, from ridge to reef and from catchment to tap. IWA has become an international reference point and source of durable water solutions, products and services that are robust and flexible enough to be universally applicable, easily accessible, and locally adaptable.

IWA is committed to the inclusive goals of access for all to water supply and sanitation, recognised as human rights. As the leading international network of water sector professionals, IWA makes a fundamental contribution to progress on these goals, connecting sector actors and facilitating the sharing of knowledge, especially by linking the worlds of research and practice.

The Association publishes 14 scientific journals and over 40 books per year on water management. IWA members develop leading-edge innovations and synthesise these through the work of its Specialist Groups, Clusters and a set of global programmes, such as the Digital Water Programme and the Climate Smart Utilities Initiative. IWA has a worldwide staff of approximately 50, with headquarters in London and a regional office in Chennai, India.

PURPOSE OF THE JOB
Reporting to the Membership Manager, the Corporate Membership Officer – Commercial Relationships and Fulfilment will:

• Manage and grow relationships with corporate and university members.
• Drive new partnerships, membership sales, and sponsorship opportunities, with clear revenue targets, while maintaining strong long-term relationships with existing members.
• Identify and convert opportunities that enhance IWA’s profile and support membership growth.

This is a dynamic role for a confident, articulate account manager who thrives on building relationships. The successful candidate will combine strong customer service skills with proven B2B sales and account management experience, excellent time-management/organisation, cultural awareness and sensitivity when working across regions, and excellent communication abilities.

MAIN DUTIES AND RESPONSIBILITIES
Account Management

• Act as the dedicated account manager for IWA’s portfolio of over 400 corporate and university members.
• Deliver expert advice, support, and engagement to maximise member value.
• Manage the end-to-end membership cycle (prospecting → onboarding → renewal), ensuring timely renewals and accurate CRM record-keeping.

Business Development

• Drive growth by identifying and securing new members, sponsors, and revenue opportunities.
• Own and report on a personal sales pipeline; meet or exceed agreed sales/retention targets.
• Upsell and cross-sell relevant services to both new and existing members.
• Promote IWA by developing a network of influential contacts within political, economic, social, and water sector communities.

Collaboration & Support

• Work closely with internal stakeholders including membership engagement, marketing, and IT teams to deliver the corporate membership strategy.
• Manage member queries and administrative processes, including billing and invoicing coordination, in line with the company’s SLA guidelines.
• Ensure a seamless client journey from prospecting to onboarding and retention.
• Represent IWA at events (where required), both within the UK and internationally, to promote membership and build commercial relationships.

The above job description contains the main duties and responsibilities for this position, and the role is expected to be approximately 60% developing new business and 40% managing existing accounts.

REQUIRED SKILLS, QUALIFICATIONS & EXPERIENCE
Skills & Knowledge
The ideal candidate will:

• Be a persuasive communicator with excellent written, verbal, and presentation skills.
• Have proven success in B2B new-business sales (meeting or exceeding targets) and account retention.
• Be an experienced account manager, confident in engaging senior business leaders.
• Demonstrate the ability to research, identify, and approach decision-makers independently.
• Bring marketing skills, with experience using diverse channels to attract and retain members.
• Have professional CRM experience (required), ideally with Salesforce (strongly preferred).
• Possess strong organisational skills, able to manage multiple priorities while maintaining accuracy.
• Show respect for cultural differences and the ability to work effectively with international stakeholders/time zones.
• Show creativity and analytical ability in problem-solving, with a practical, solutions-focused approach.
• Ideally, have experience within a membership body, or charity organisation.
• Proficiency in additional languages beyond English would be an asset.

Qualifications

• Minimum of a Bachelor’s degree in relevant areas (e.g., Business Administration, Marketing, Economics, International Relations).
• A Master’s degree in a similar area would be plus.
• Formal training and certification in sales and account management (preferably Salesforce Administrator) would be a strong benefit.

Experience Required

• 3+ years’ work experience in sales and account management.
• Experience working in membership associations and/or international organisations would be a strong benefit.

HOW TO APPLY
Applicants are asked to submit their CV.

Applications should be submitted before 13 November 2025.

Applications will be actively reviewed and interviews will be conducted on a rolling basis, so early applications are encouraged as the job posting may close earlier than advertised.

IWA is an equal opportunity employer.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Region: South West, including Cornwall, Devon, Somerset, Dorset, Gloucestershire and Wiltshire

Contract: 18 months fixed term, full-time

Interview dates: Thursday 20th November (virtual)

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• three x basic salary life assurance cover
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing
• we have a Menopause Friendly accreditation and are a Disability Confident employer

This is an exciting opportunity to join the Business and Service Development Team at Dementia UK as a Regional Account Manager, where you’ll play a vital role in our strategy plans in managing and expanding Admiral Nursing Services across health and social care settings throughout the UK.

Whilst this role is an 18-month fixed term contract to cover an internal secondment, there are plans for future growth in the team in response to our ambitious five-year organisational strategy, where we are aiming to significantly increase the number of Admiral Nurses in our hosted services.

As a Regional Account Manager, you will oversee a portfolio of both new and established Admiral Nurse services. You will help implement, monitor, and ensure they meet quality standards and align with our Common Business Process. In addition, you will represent Dementia UK with key commissioners and stakeholders, influencing local dementia strategies and ensuring that Admiral Nursing remains central to service design, supporting the overall delivery of Dementia UK’s strategy.

We are looking for you to bring substantial experience in partnership development, account management, and project management. Having previous experience in the health and social care sector is essential, along with an understanding of government policies related to older people’s mental health, carers, and dementia.

This is a remote role, with occasional travel across the South West region, including Cornwall, Devon, Somerset, Dorset, Gloucestershire and Wiltshire, to attend meetings and engage with key stakeholders. Ideally, you will be based within this area, willing and able to travel.

Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch with us.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Starting Salary: £54,269 - £59,422 (including LW)  

Contract: Permanent  

Location: Romero House, London - Hybrid working with a minimum of 40% of your time in the London head Office

Job Profile

CAFOD has an ambition to be digital first in our marketing and communications, to stay ahead of emerging trends and make the most of what digital technology can offer to strengthen our relationships with our supporters and in our ways of working across the organisation. Digital technology has already transformed our communications and will continue to do so. This senior communications and marketing role will be responsible for steering the ongoing digital transformation of CAFODs work, primarily in the supporter programme and also across the wider organisation.

This role encompasses overall responsibility for the brand, digital marketing, messaging, proactive and reactive media relations, with a core focus on digital transformation across all platforms. This post will play a key role in guiding our digital shop fronts and marketing efforts, evolving supporter journeys, steering our email programme and leading on the digital infrastructure to enable delivery of our supporter programme. It will ensure that digital engagement and conversion is embedded and an integral part of our communications planning. 

This role will drive innovation and data-informed insight across the full spectrum of communications and wider organisation functions. It will embed a digital-first approach across teams and guide and accompany the wider organisation on harnessing opportunities of new technologies, making digital engagement integral to communications planning. 

This role will drive brand awareness, brand advocacy and action across our programmes to ensure CAFOD is top of mind amongst the Catholic Community of England and Wales, helping to grow support from our constituency. You will bring proven senior-level experience in digital communications and marketing, ideally within the charity sector. With a strong understanding of communications at a senior level with expert knowledge of digital channels, audience engagement, and online conversion, you also have a strategic grasp of how digital integrates into broader communications and supporter strategies. Your leadership style is collaborative and visionary, and you have the gravitas and expertise to set the digital marketing direction for a large organisation, while bringing all teams along with your vision.

Key Responsibilities

• Lead the strategic development, direction setting and delivery of an ambitious, insight-led digital-first communications strategy that enhances supporter journeys, increases engagement and drives measurable growth in support of our supporter programme, especially our parishioner-first fundraising strategy. 

• Act as CAFODs senior expert on communications, advising the Executive team, across departments and influencing strategic decision-making, including on digital direction and development, at the highest level. 

• Lead complex cross-organisational projects that improve our digital supporter experience, from acquisition to long-term engagement and conversion, ensuring timeliness and consistency with supporter programme priorities, especially the parishioner-first fundraising strategy and approach. 

• Provide leadership and overall oversight of external communications and messaging, including brand consistency and press/media engagement, ensuring consistency between our fundraising efforts, our campaigning work and profiling our international work to supporters and key stakeholders.

• Lead and oversee the digital teams - email marketing programme, social media engagement, digital developments, campaigns and the website, to ensure user experience is optimised and platforms support our supporter programme and broader organisational strategic objectives and ambitions. 

• Lead the media team to explore and encourage new approaches including how we further maximise the digital media landscape.

• Line manage senior specialists across digital marketing, website, and media and PR, ensuring high performance and professional growth. 

• Work closely with IT, data and external agencies to ensure agile, secure and effective digital delivery across platforms. 

• Represent the organisation externally where appropriate, with a focus on digital thought leadership. 
• Develop and manage the communications budget effectively, aligning resources to priority areas and demonstrating clear impact. Agree and ensure accountability for objectives and KPIs as part of the wider supporter strategy, fostering a culture of ongoing learning, adaptation and improvement.  

Safeguarding 

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Person Specification 

• Extensive experience in a senior digital communications and marketing leadership role, with demonstrable success in developing and delivering integrated and audience-led multi-channel communications and marketing strategies. 
• Strong experience of overseeing development of supporter journeys and objectives, website development, CRM integration and email engagement and conversion. 
• Passionate about digital innovation and technologies, with deep knowledge of platforms, formats, and trends. 
• Committed to insight-led and data-driven approaches with skills to use digital tools, platforms and analytics to shape decisions and measure impact. 
• Excellent leadership, inter-personal and team management skills, with the ability to develop and motivate multi-disciplinary teams. 
• Strong cross-functional project management ability, with experience leading organisational change in digital capability. 
• Understanding of broader communications and marketing disciplines, with the ability to ensure alignment and brand consistency and also oversee media and PR work, including reputational risk and crisis communications. 
• Understanding of the Catholic church in England and Wales and knowledge of Catholic Social Teaching. 
• A track record of strong written and spoken communication skills. 
• Highly organised, able to manage a busy workload and consistently meet deadlines. 

Safeguarding for Children and Vulnerable Adults 

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of, and consent to, these recruitment procedures. 

Governance Manager (12-months maternity cover)

About the role

This is an exciting time to join Emmaus UK and provide maternity cover for our Governance Manager.

This standalone role is responsible for managing the operations of the board and committees of Emmaus UK, as well as for providing support to local boards at Emmaus communities across Great Britain as they look to develop their governance arrangements.

The postholder will manage the board of trustees, leading on recruitment, induction and compliance, ensuring meetings run smoothly and are minuted effectively. They will also work as company secretary, managing the smooth-running of the AGM, and ensuring returns are made to Companies House and the Charity Commission within appropriate timeframes.

The Governance Manager is responsible for monitoring the development of policies, tracking completion and working with managers to continuously improve policies in line with changing regulation.

The role will also involve extensive work with members of the Emmaus movement, through the performance of reviews of local governance of members, reporting back to local boards on areas to celebrate and actions to develop. They will also be responsible for developing Emmaus UK’s best practice toolkit for trustees to refer to in developing their local governance arrangements, and for liaising with the wider Emmaus movement through facilitation of the membership processes with Emmaus Europe and Emmaus International.

About Emmaus UK

We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers. 

Emmaus is a unique, secular organisation supporting homeless and socially excluded people by providing a home, meaningful work opportunities and a sense of belonging. 

There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales, including three Emmaus groups working towards the development of services in their areas. Collectively the Emmaus federation supports more than 1,000 people with experience of homelessness. 

Emmaus UK Governance

• Manage the board of trustees, leading on recruitment, delivering a comprehensive and appropriate induction, dealing with enquiries, maintaining declarations of interest, skills audit and eligibility forms and ensuring all details are up to date and accurate.
• Act as company secretary for Emmaus UK, leading on the preparation for and delivery of the Annual General Meeting, filing required returns, developing documents associated with membership, and ensuring the charity is compliant with relevant charity and company law.

​Board and Committee Meetings

• Coordinate board meetings including organising venues, liaison with the relevant secretary and chairs in creating agendas, preparing and distributing papers and taking and circulating accurate minutes
• Oversee the smooth-running of committee meetings in conjunction with the admin team, including creation of the annual calendar.
• Ensure all follow up actions are coordinated, and ongoing rolling actions logs are maintained and appropriately shared with the Emmaus UK staff team.

Emmaus UK Governance Development

• Lead on governance projects within Emmaus UK, including but not limited to risk, policy management and internal governance reviews, reporting to the Board and subcommittees as appropriate.
• Provide governance advice and support to staff members on an ad hoc basis.
• Monitor all internal policies and procedures ensuring they are fit for purpose and kept under review by the relevant staff members.

​Federation Governance

• Lead on reviews of members’ local governance arrangements, scheduling, undertaking analysis, reviewing documentation, collating responses from members and observations from Emmaus UK Senior Leadership Team members, and reporting to local boards on findings and Emmaus UK’s Audit & Risk Committee on emerging themes.
• Provide guidance for federation members on governance development through ad hoc advice, the production of governance toolkits and supporting resources.
• Facilitate the membership processes and requirements for Emmaus Europe and Emmaus International, supporting transitioning members and contributing to movement-wide events such as the World and Regional Assemblies, international visits and exchange programmes.

To apply 

· To apply for the role, please complete our application form and equal opportunities monitoring form and email us, our Email address is in the application Pack by COP Wednesday 19th November 2025. 

· Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

· Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 26th November or Friday 5th December 2025.

· If you would like to arrange an informal discussion about the role, please email us, the email address is in the Application Pack.

Role Overview

DPI is seeking a highly organised and motivated Personal Assistant to the CEO to support the implementation of DPI’s programmes, coordinate events and publications, and provide professional administrative and strategic support to the CEO. This is a hands-on dynamic role involving a combination of project coordination, research, communications, and executive support.

The successful candidate will demonstrate exceptional written English, strong organisational skills, attention to detail, and the ability to maintain confidentiality while working in a fast-paced environment.

Key Responsibilities

CEO Support

• Manage and maintain the CEO’s schedule, appointments and correspondence.
• Prepare meeting briefings, talking points, speeches and background notes.
• Coordinate travel arrangements, visas, itineraries, budgets and expense claims.
• Support CEO-led meetings, take minutes and follow up on action points.
• Maintain filing systems, contact databases and programme records.
• Assist with coordination and oversight of interns and small research assignments.
• Provide basic IT and device support to the CEO.
• Assist with basic budgeting and expense sheets.

Research & Publications

· Conduct small scale research and synthesize findings for internal and external use.

· Work with programmes officers to support DPI project and initiatives

Person Specification

Essential

• At least 3 years’ experience in a related field.
• Right to work in the UK.
• Bachelor’s degree in international relations, Political Science, Law, or related field.
• Demonstrated excellence in written English, including grammar and editing.
• Strong research and analytical skills.
• Highly organised, with the ability to manage multiple priorities and deadlines.
• Experience using publication layout or design software (e.g. InDesign, Canva or similar).
• Strong digital literacy and familiarity with communication technologies.
• Professional discretion and ability to maintain confidentiality.
• Calm, confident and adaptable under pressure.
• Excellent interpersonal and communication skills.
• Willingness to travel occasionally for short periods.

 

Desirable

• Interest in peacebuilding, human rights, democracy support or conflict resolution and programme coordination.

Equal Opportunities

DPI maintains employment policies which ensure that no one is unfairly discriminated against, whether directly or indirectly, on any grounds including race, ethnic origin, culture, gender, sexuality, disability, age or religion. These policies will apply in relation to all those involved in the work of the organisation including paid staff, trainees, consultants, interns, volunteers, those offering services on a pro bono basis and trustees.

DPI is committed to Equal Opportunities and Cultural Diversity. Unfortunately, we believe that we will be unsuccessful in obtaining a work permit for these posts. For this reason you should only apply if you already have the right to work within the United Kingdom. This includes citizens of the European Union. 

DPI SAFEGUARDING STATEMENT

DPI maintains zero tolerance for sexual exploitation and abuse. All employment offers are conditional upon the receipt of satisfactory references and the signing of our code of conduct, Safeguarding Policy with a particular focus on Protection from Sexual Exploitation and Abuse and Child Safeguarding. This position will also be subject to robust reference and background screening checks.

Chief Executive Officer – St Luke’s Community Centre

Location: London EC1V (on-site presence required)

Salary: Between £95,000 - £105,000 per annum

Contract: Permanent, full-time (37.5 hours per week)

Are you ready to guide St Luke’s Community Centre - south Islington’s 500-year-old community hub - into its next era of intergenerational community impact?

About St Luke’s

St Luke’s Community Centre traces its roots back over 500 years, stewarding ancient parish endowments to relieve poverty in our defined area of benefit. In 1982 we opened our purpose-built home on Central Street. In 2019 we transformed from an over-55s’ welfare organisation into a vibrant, intergenerational hub. Our programme of over 100 weekly activities has grown year-on-year, and we’ve become the first organisation in Islington to achieve the trusted standard benchmark. Our already strong reputation was bolstered by our team’s incredible response to the challenges the Covid-19 pandemic, during which we never closed, but pivoted to preparing daily meals, running befriending calls and welfare checks, and welcoming the community back in as soon as it was safe to do so. Today, we are the beating heart of the community.

As our next CEO, you will:

• Shape Strategy & Impact: Lead development and delivery of our three-year rolling strategy, balancing service excellence with financial sustainability.
• Governance & Finance: Oversee robust governance frameworks and financial controls, stewarding our £20 million investment portfolio, trading income and grant programmes.
• Operational Leadership: Inspire and support a diverse team of 44 staff and hundreds of volunteers, embedding a culture of continuous improvement, inclusion and professionalism.
• Income Generation: Unlock new revenue streams - maximising room hire, cookery-school capacity, digital/social enterprises and corporate fundraising partnerships.
• Community & Partnerships: Forge and deepen relationships with local authorities, corporate sponsors, umbrella bodies and community groups.
• Brand & Profile: Be the public face of St Luke’s, elevating communications, safeguarding our reputation and ensuring our values of inclusion, equality, friendship, wellbeing and support shine through.

Who you are

• A seasoned senior leader (CEO or equivalent), ideally within the charity, membership or community-services sectors.
• Demonstrable expertise in strategic planning, P&L management and complex stakeholder governance.
• A persuasive communicator and boardroom presenter with the gravitas to inspire trustees, staff, volunteers and funders.
• Entrepreneurial and innovative, able to identify revenue opportunities and drive their delivery.
• Hands-on and approachable - a visible presence on the shop floor as well as the board table.
• (Desirable) Experience of trading-arm management, social-enterprise models or corporate fundraising.

Why St Luke’s?

• Lead a historic, 500-year-old charity with a modern purpose-built centre at its heart.
• Salary between £95,000 - £105,000 plus generous employee benefits (Benenden health membership, pension, season-ticket loans, cycle-to-work, subsidised lunches).
• Shape a charity whose community-shop, wellbeing hub, cookery school, employment hub, lunch club and gardening projects touch hundreds of lives each week.
• Join a committed Board, supportive Chair and passionate team determined to grow St Luke’s impact in challenging times.

Please see the attached Recruitment Brief with details on how to apply.

Closing date for applications: 9am, Monday 10th November 2025

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

This role is based in our London office.

You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Learn about our vision, mission and values

About the role

The Legacy Case Assistant role is pivotal in supporting the award winning Legacy Case Management team to deliver our transformational legacy income of £15 million each year. Legacies are Christian Aid's largest single source of voluntary income and are one of our key fundraising priorities. As we look ahead to an exciting period of growth across the legacy sector, the role of the Legacy Case Management team has never been more important.

About you

This is an exciting opportunity for someone with excellent attention to detail and a flair for managing a busy administration workload. A good communicator, you will be at ease liaising with both internal teams and external personal and professional executors. This is a varied role, from maintaining records on our database and managing a small caseload to producing monthly reports for the team. You will be proactive, working with initiative and prioritising your workload to meet monthly deadlines. You will be joining a friendly and hardworking Legacy Case Management team at a really exciting time for gifts in Wills at Christian Aid. 

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, please refer to the benefits booklet for your location to see our full list of employee benefits.

For Salary details for this role, please refer to the Salary band by location.

At Lewisham Refugee and Migrant Network we’re looking for someone to join us as our Senior Legal Aid Advisor. We will always stand by people standing up to an unjust immigration system. We provide a safe haven for people to rebuild their lives and our Senior Legal Aid Advisor role is a key part of that. Sitting in the immigration team, you will work on our Legal Aid contract alongside a team of Immigration Advisors working on a mix of grant funded projects for migrants unable to afford private representation. You will work within a supportive environment, reporting to our Immigration Manager, and be able to develop your areas of expertise. We’re a small and colaborative team so you will have the opportunity to work closely with other members of the organisation. 

Main Roles
Manage a full caseload of complex immigration matters funded by legal aid, including
asylum, human rights, and deportation cases.
Ensure compliance with regulatory and contractual obligations (IAAS, SRA, LAA).
Complete funding applications, manage provider submissions, track time, prepare
and submit legal aid bills and ensure compliance with LAA obligations.
Provide ad hoc supervision, mentoring or training to members of the immigration
team working on related immigration matters.

Specific Duties
1.Manage a full caseload of complex immigration matters funded by legal aid,
including asylum, human rights, and deportation cases.
a.Manage a complex caseload across the field of immigration, nationality and
asylum law.
b.Prepare, draft and file appeals to the First-tier and Upper Tribunals and conduct
appeals hearings as required.
c.Own legal aid processes for each case: complete funding applications, provider
submissions, billing, time recording and compliance with funder requirements.
d.Provide expert legal advice and represent clients in hearings; instruct counsel
when necessary and manage counsel budgets.
e.Interview and advise clients regarding immigration and asylum law procedure, and
practice in a sensitive and professional manner.
f.To maintain accurate and detailed case records of clients for the purpose of
continuity of casework, information retrieval and statistical monitoring, using
Advice Pro as appropriate and as required by management.
g.Advocate on behalf of clients by telephone, letter and email with appropriate
agencies.

2. Ensure compliance with regulatory and contractual obligations (IAAS, SRA, LAA).
a.Maintain Continuing Professional Development (CPD) in line with IAA, IAAS
registration or similar professional body, e.g. SRA
b.Keep up to date at all times with changes in the law by reading and attending
training events relating to asylum and immigration.
c.Adhere to casework procedures as outlined in LRMN’s policies, the IAA, SRA,
IAAS, SQM and AQS.
d.To maintain accurate and detailed case records of clients for the purpose of
continuity of casework, information retrieval and statistical monitoring, using
manual or/and computerised systems (Advicepro) as appropriate and as required
by management.
e.Produce reports to meet funder’s and LRMN requirements.
f.Work closely with the Immigration Manager and/or external evaluator in gathering
data and information to produce accurate monitoring and evaluation reports.
g.To assist LRMN in liaising with its funders and to provide statistical information
and updates as required.

3. Complete funding applications, manage provider submissions, track time, prepare and
submit legal aid bills and ensure compliance with LAA obligations.
a.Complete initial funding applications and any subsequent variations or
exceptional funding requests; gather and upload supporting evidence; ensure
eligibility and means assessments are correctly recorded.
b.Submit and monitor claims through the LAA portal (or other relevant portals),
respond to queries or requests for further information, and liaise with LAA
caseworkers or contract managers as required.
c.Draft detailed bills in the required format, check calculation of fees and
disbursements, obtain necessary approvals, and submit within contractual
deadlines.
d.Maintain documentary proof to satisfy LAA audit requirements (attendance
notes, advice records, evidence of means), respond to audit enquiries, and
implement remedial actions where required.

4. Provide ad hoc supervision, mentoring or training to members of the immigration team
working on related immigration matters.
a.Maintain close liaison with the Immigration Manager to ensure a unified approach
to leading and developing the team.
b.Provide occasional mentoring or supervision to individuals working on legal aid
cases.
c.Provide occasional training to individuals working on legal aid cases.

5. Other Duties
a.To participate in LRMN staff meetings, maintaining a high level of professionalism
and contributing skills and knowledge towards best practice for the organisation.
b.To attend supervision and appraisal meetings and other relevant activities.
c.To be able to perform your own administrative duties.
d.Work flexibly as agreed to meet the demands of the service – this may involve
occasional evening, weekend and outreach work.
e.Maintain confidentiality in all matters relating to the work of the organisation.
f.Comply with LRMN’s policies and procedures.
g.Adhere to LRMN’s vision and mission and positively promote its work.
h.Undertake any other work as may be reasonably requested.

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The Management Accountant provides forward-looking financial insight to support decision-making, strategy, and organisational sustainability. The role focuses on reporting and analysis, including the preparation of monthly and year-end management accounts, cashflow forecasting, and performance dashboards. By translating financial data into meaningful insight, the Management Accountant enables trustees, senior leadership, and managers to understand trends, risks, and opportunities, and to make evidence-based decisions.

The role plays a key role in supporting bids, business cases, and strategic projects, ensuring proposals are underpinned by robust financial modelling and scenario planning. They also contribute to audit processes by preparing management reporting and analysis that complement the Finance Controller’s statutory and compliance responsibilities.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 21 November 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

About This Job

As Fundraising Assistant at sister charities, ACCT UK and CCFA, you will play a key role in the growth of existing fundraising and in the creation of new income streams. Stewarding fundraisers, helping to develop new and existing fundraising campaigns, building relationships internally within the cadet organisations and externally with Trusts and Foundations, corporates and major givers. You will provide administrative and operational support, including maintaining the fundraising database. Working closely with the rest of the Development team and in particular the Marketing department to ensure that both charities can provide increasing financial support to cadets and adult volunteers across the UK.

Essential Skills

• Highly organised 

• Excellent communication skills both verbal and written 

• Excellent interpersonal skills 

• Strong understanding of Word and Excel 

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will join a small, friendly and supportive team who believe collaboration is the key to success. By joining our team you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 9th November 2025.

Interviews will be held at Holderness House, 51-61 Clifton St, London EC2A 4DW during the week commencing Monday 24th November 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergoing a Disclosure and Barring Service check. In addition, we will follow up references.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Finance Business Partner to play a pivotal role in our Management Accounts in London

Sounds great, what will I be doing?

The role involves reporting and analysis by examining different business areas, producing reports for budget holders and the executive team, and presenting conclusions to support decision-making. Responsibilities include analyzing business performance on a monthly basis for specific areas, meeting regularly with strategic budget holders to review spending, highlighting underperforming areas, and supporting executive budget holders in implementing improvements. Reports will be prepared that link both financial and non-financial information.

In terms of budgeting, the role requires working with executive budget holders to develop annual budgets and monthly forecasts, with a strong understanding of the key drivers behind budget bids and forecasts. It also involves analyzing budgets and forecasts by area, explaining variances between actual, budgeted, and forecasted results, and writing monthly management accounts commentary for allocated areas.

For wider finance tasks, the role includes working closely with the finance team to connect customers to finance processes, supporting the simplification and streamlining of finance procedures, and understanding the broader business impact of spend, income, assets, liabilities, and reserves. Taking ownership of problems and driving them through to resolution is also a key expectation.

Additionally, the role contributes to special projects such as new bids, systems implementation, and chart of accounts design.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You will be ACA, CIMA, ACCA qualified, or hold an equivalent qualification, with demonstrable post-qualification experience and continued professional development. You will be able to recognise the value in “data mined” information and inspire stakeholders to make effective use of it. You will also have strong knowledge of management information and integrated accounting systems, alongside expertise in budgeting and financial control techniques, with the ability to produce accurate monthly management accounts for defined business areas.

You will bring highly developed skills in financial system reporting, spreadsheet analysis, and database management, with the capability to link information from different sources to financial data. You will be committed to improving service delivery and able to perform effectively in a high-pressure environment with competing priorities. You will also have excellent written and verbal communication skills, with the ability to build strong interdepartmental relationships and earn trust through a balance of assertiveness and diplomacy.

You will be able to analyse large volumes of data and draw clear, concise conclusions. You will have significant experience providing management information to clients or customers within tight deadlines, producing ad hoc reports with insightful analysis to support decision-making, and working with senior-level budget holders. You will also have experience in delivering excellent customer service to both internal and external stakeholders. Finally, you will demonstrate a strong set of soft skills including presentation, relationship building, negotiation, facilitation, and conflict resolution.

When will I be working?

You will be working Monday to Friday between 9am and 5.18pm

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

People, Culture & Governance Officer

Full Time, Permanent

Salary: £32,623

Location: Farringdon, hybrid working, 1-2 days on-site

Would you like to work for a meaningful organisation amongst a team of diverse and dedicated colleagues collectively striving towards one greater goal? MLC Partners are delighted to be exclusively partnering with the charity Turn2us in their active search for a dedicated and experienced administration officer to work in the heart of the organisation, their People, Culture and Governance Team.

With their overarching mission to make financial security a basic right for everybody in the UK, there may not be a more crucial time for the pivotal work that Turn2us do every day. This opportunity to work with their HR team, supporting the Director of People, Culture & Governance and the wider team, is the perfect way to contribute to their great mission; ‘to change the system’.

Responsibilities will include, but not limited to;

• Providing comprehensive administration support to the Director of People, Culture & Governance, and the wider team;
• Provide diary management to the Director including scheduling appointments and meetings.
• Setup and track PCG leadership meetings.
• Ensure the Director has relevant papers in advance of scheduled meetings.
• Coordinate travel arrangements and logistics as required.
• Drafting correspondence, making telephone calls and attending meetings as requested by the Director.
• Coordinating, attending and taking minutes and tracking actions for OLT and Heads meetings as required.
• Following up on actions from meetings on behalf of the Director, ensuring that they are addressed by the appropriate people within agreed timescales.
• To provide administrative support in creating presentations and documents for Board meetings, Organisational Leadership Team meetings (OLT), and other key forums.
• Providing project management for People and Culture related activities, projects and meetings;
• Support project planning and implementation of People & Culture initiatives, such as staff engagement activities.
• Support the preparation of reports and maintain accurate project records.
• Provide administrative support for workshops, training sessions, and team events.
• Provide administrative and logistical support for the planning, coordination, and delivery of cross-organisational projects where agreed with the Director of People, Culture & Governance.
• Track project timelines, maintain action logs.
• Support collaboration across teams by scheduling project meetings and preparing supporting documentation.
• Supporting internal communications on behalf of the Director of People & Culture;
• Assist the Director with drafting internal communications, announcements, and updates for staff.
• Help coordinate staff engagement activities and feedback mechanisms to strengthen communication channels.
• Liaising with external providers supporting the organisations People and Culture governance work;
• Act as a point of contact for external providers and consultants working with the People & Culture and Governance directorate.
• Coordinate meetings, contracts, and service delivery arrangements.
• Ensure relevant documentation is filed and shared appropriately.
• Providing administrative support in creating presentations and documents for Board meetings, Organisational Leadership Team, Heads and other meetings and events.
• To support the directorate in its work with ensuring an inclusive and values driven organisation;
• Provide administrative support to the director on projects and initiatives that promote diversity, equity, inclusion and belonging.
• Help coordinate staff engagement activities aligned to the organisation’s values.
• Ensure meeting agendas, communications, and project materials reflect inclusive practice.

The ideal candidate will have demonstrable experience in a similar role, the ability to take concise and accurate minutes, to work under pressure to tight and competing deadlines whilst able to maintain excellent interpersonal skills to deal with people at all levels. In addition, an overarching passion for the charity’s values and ethos is key to your success in this role alongside an understanding of Equality, Diversity, Inclusion and Belonging and how it applies to the work of Turn2us.

Person Specification

Skills:

• Good oral and written communication skills.
• Good interpersonal skills: able to establish and maintain excellent working relationships with internal and external stakeholders.
• Ability to confidently engage with different people both virtually and in person.
• Ability to take concise, accurate and efficiently produced minutes of meetings.
• Ability to work under pressure, managing competing priorities, to deliver outputs in a timely and appropriate manner.

Experience:

• Some awareness of project management
• Administrative and diary management experience.
• Experience of organisation of meetings, travel arranging, diary management and email management.

How to Apply/Interview dates:

To express your interest or request the full candidate briefing pack, please contact Tess at MLC directly or submit your application via the link provided.

We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.

Closing date of applications: Friday 14th November

1st stage interviews: w/c 17th November

2nd stage interviews (face-to-face): w/c 24th November