Service administrator jobs in newcastle upon tyne, greater london

About Peer Power Youth

Peer Power Youth is an empathy-led charity co-producing programs with young people to empower them to influence change in services and systems. We champion the voices of young people and work collaboratively across communities and sectors to create meaningful impact.

About the role

The Bookkeeper will manage day-to-day financial operations, ensuring accuracy, compliance, and efficiency across payments, invoicing, and reporting. This includes supporting young partner payments, maintaining financial records, and assisting with payroll and reconciliations.

This role can be undertaken remotely but applicants must be UK-based in order to be considered.

Key Responsibilities

Finance Operations

• Manage supplier payments, expenses, and BACS runs
• Raise invoices, track payments, and reconcile bank transactions
• Record donations and grant income; maintain the grants register
• Support reconciliations, audit preparation, and payroll data checks
• Assist with payments for Young Partners
• Conducting fraud check process

Systems & Reporting

• Maintain accurate records in QuickBooks (or similar)
• Support production of management reports and financial summaries
• Work closely with the Finance & Operations team (Interim Director of Operations, Treasurer and Accountant) to streamline processes

How to apply

Please see the attached application pack for information on how to apply.

We look forward to hearing from you!

What is the overall purpose of the role?

At Youth Action Alliance, our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea, enabling them to increase their resilience and skills in the present and promote their ambitions for the future.

We are ambitious to grow, to continue supporting more young people and influence positive change. To achieve this, we are seeking to appoint a Lead Worker for the Irish Traveller cohort to develop and deliver an innovative and progressive project in a safe, industrious, and supportive environment, working primarily with this community.

The project provides the following for Irish Traveller young people 11-19 years old including;

• A weekly girls’ workshop
• Targeted mentoring and support - helping them to stay in education, enrol in college, seek work opportunities, and access additional support services.
• Off-site holiday activities

Please note, work may extend to ages 8–21, subject to funding.

Key Responsibilities

Programme Leadership & Delivery

• Plan and deliver an innovative, progressive programme of activities, developed in collaboration with young people and colleagues.
• Create safe, supportive spaces that foster personal and social development.
• Deliver 1 to1 and group support sessions through a variety of methods (in-person, phone, digital), providing advice, guidance, mentoring, and signposting to other services.
• Organise trips, workshops, and positive activities in line with the project delivery plan.

Project & Partnership Management

• Lead the day-to-day operational and administrative management of the project.
• Develop and manage partnerships with schools, local agencies, and trusted community stakeholders.
• Represent YAA at borough, London-wide, and partnership meetings to champion Traveller young people’s voices.
• Manage project budgets, expenditure records, and ensure assets and equipment are safeguarded.
• Supervise project staff, support workers, and facilitators, ensuring high-quality delivery and compliance with YAA standards.

Monitoring, Evaluation & Reporting

• Record attendance, case notes, and data consistently and accurately in the online database.
• Capture and share the impact of young people’s journeys through case studies, feedback, quotes, photos, and video.
• Produce monthly, quarterly, and annual performance reports for senior management and the Board of Trustees.
• Contribute to fundraising efforts by demonstrating impact and supporting applications to secure sustainable funding.

This job description cannot cover every task that may arise within the post at various times, and the post-holder will be expected to carry out other duties from time to time, which is broadly consistent with those in this document. This job description does not form part of the contract of employment.

Person Specification

Essential Skills & Experience

• A minimum Level 3 Youth Work qualification (or equivalent).
• Strong experience working with young people, ideally including the Traveller community.
• Skilled at building positive, trusting relationships with young people, families, and partners.
• Excellent organisational skills, able to manage multiple priorities and deadlines effectively.
• Confident communicator with strong literacy, report-writing, and presentation skills.
• Competent in MS Office (Word, Excel) and database systems for recording and reporting.
• A strong commitment to equity, inclusion, and safeguarding.

Desirable

• Experience within the charity, voluntary, or community sector.
• Understanding of the specific challenges facing Irish Traveller young people.
• Track record of partnership working and external stakeholder engagement.

Operations Director
Oasis Community Partnerships (Youth and Community)

Permanent, full-time post, 40 hours per week, inclusive of breaks 

Starting salary: £51,960 per annum (plus London Weighting for London based staff)

 At an exciting and key stage in our journey we have the opportunity for an Operations Director to join the Oasis Youth and Community national leadership team supporting local Oasis community charities across the country.

With accountability to the CEO the Operations Director will be responsible for three key areas of work:

1. Lead key elements of policy and systems ensuring the Youth and Community function remains safe and compliant, and that local leaders and other key staff are effectively supported (including line management of People Services).
2. Oversee the effective governance oversight for all local charities through a cycle of professional guidance and monitoring.
3. Lead the national framework for monitoring and evaluation across activities.

 ORGANISATIONAL CONTEXT

Oasis neighbourhoods are local places of activity that provide integrated, high quality and diverse services to benefit the whole person and the whole community. The Oasis ethos stems from our Christian roots and is an expression of our character - it is a declaration of who we are and therefore the lens through which we assess all we do. This is encapsulated by the following five statements:

a passion to include everyone

a desire to treat everyone equally, respecting differences

a commitment to healthy and open relationships

a deep sense of hope that things can change and be transformed

a sense of perseverance to keep going for the long haul

An Oasis neighbourhood is a community movement and the joining together of all the work Oasis does in any one place, which could include foodbanks, debt advice centres, family support and advice services, healthcare, youth work, children’s work, alongside other Oasis activities in that community, including formal education through Oasis Academies.

The Youth and Community function of Oasis is responsible for the wider community work that takes place within Oasis neighbourhoods, working closely with the wider Oasis family to outwork our vision. In relation to governance, Oasis Community Partnerships is the national charity, with each local team operating from their own local Oasis charity.

This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, whilst also influencing the national landscape.  As part of the package, Oasis offers:

• A pension scheme, currently offering 7% employer contribution
• A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)

Please contact us to arrange for an informal conversation to find out more about the role. If you are interested in this position, please send your CV and a covering letter (ensuring you refer to the job description and person spec).

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers to application, please let us know.

Completed applications should be returned by 9am on Friday 24th October.

Interviews will take place week beginning Monday 3rd November. (Shorter more informal calls may be arranged the previous week to assist with shortlisting)

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

If you want to work at the heart of a charity in a small friendly team, leading an innovative programme to promote wellbeing and social inclusion, this is the job for you! 

The Stuart Low Trust (SLT) is a well-respected and award-winning charity based in Islington supporting people who isolated and experiencing mental health issues.  SLT was founded to be radically different from other local charities – uniquely accessible, inclusive and community-embedded. 

What the job offers 

You will be developing exciting new projects to serve Islington and surrounding boroughs in a culturally rich environment and vibrant voluntary sector.  Working closely with the Chief Executive, you will be introducing exciting plans to develop our service.  You will have freedom to develop activities, build partnerships and outreach to attract new and a wider diversity of participants reflecting local community needs.

Who we are seeking 

We are seeking a capable manager with track record coordinating delivery of a community-based activities programme within a charity or social care service.  You will thrive on a challenge and enjoy creative thinking, relationship-building with partner organisations and managing staff.  You will have experience of marketing a service to attract new participants.  You will have an understanding of the support needs of people who are isolated.  You will be able to learn from participant feedback to develop services. 

This post is subject to an Enhanced DBS check and two satisfactory references. 

We are embrace diversity, equality of opportunity and inclusion. We are committed to building a team that represents are variety of backgrounds, perspectives and skills.  The more inclusive we are, the more we can achieve. 

Key Benefits and opportunities: 

• 25 days’ annual leave plus bank holidays
• Occupational pension scheme 
• Hybrid and flexible working arrangements with a small and friendly team.
• Access to training and development opportunities 
• Supportive management culture, line-managed by the Chief Executive, who has 30 years' experience in the charity sector 
• Opportunity to lead programmes/develop skills 

Application instructions 

Please note, while we appreciate the value of AI tools, we strongly prefer that applicants prepare their supporting statements with minimal use of AI.  This helps us to better understand your authentic voice, skills and motivation for this role.  Thank you. 

Deadline for applications: Sunday, 2 November 2025 at 12midnight
Interviews: Monday, 10 November 2025 
Estimated Start: December 2025-January 2026 

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Canning Town Warehouse, Unit 4 SEGRO Park, London, E16 4ES. Please note this is an onsite role.

Contract: Fixed term contact until 30 June 2026

About the role

As an eComm Assistant, you will support the eComm team in the delivery of our ambitious Bricks & Clicks strategy, supporting our 10yr strategy. Bringing the Crisis brand to life through commercially viable products and multiple income streams. You will get stuck into every aspect of the team including pre-retailing, photography, fulfilment, stock generation, and Shopify, building relationships with internal/external stakeholders and one-off projects.

Day to day tasks can involve:

• Preparation of stock: This can range from sorting a delivery of a single box of donated clothing or homeware to pallets of donated goods.
• Sorting and grading the stock based on its quality and sign posting to the marketplace where we will get the best value (shopify, ebay, depop, retail stores)
• Photographing, steaming/ cleaning, listing, and barcoding of inventory
• Picking and packing of orders & processing returns

This is a unique opportunity to join this exciting team and learn all there is to know about charity ecommerce, raising funds for one of the UK’s most well-known charities. You can’t underestimate the power of a transaction, reaching new audiences who can join our mission to end homelessness.

About you

We are looking for someone who is willing to get involved in all elements of our eComm operation, learn new skills and be a team player. You will use your existing skills, experience along with a willingness to learn new skills to generate income and reach new audiences. You will be based at our Canning Town warehouse and office space, working with the eComm and wider Retail Team.

You may have experience in retail, eComm or a role involving where you were required to be very organised and used to ensuring tasks are completed to allow the rest of the team function.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 12 October 2025 (at 23:59)

Interview date and location: Week commencing 20 October 2025 at Canning Town Warehouse, Unit 4 SEGRO Park, London, E16 4ES.

Interview process: Competency based interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

The basics

Location: Agile working 

Contract: Permanent, subject to funding 

Hours: 16 hours per week

Starting salary: £27,445 FTE (£13,722.50 pro rata)

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

Would you like to make a difference to the lives of Young Londoners? 

Do you enjoy helping people get the best out of online systems, designing and delivering high quality training and resources?

Do you have the expertise to provide support to users of case recording systems?

If so, you might be just who we are looking for!

If you are committed and resilient, and believe you have what it takes to help us to improve the lives of young Londoners and their families please apply.

What the role involves

1. Ensuring that there are regular training opportunities for both new starters and those requiring refresher sessions or updates when new functions or forms are released. This will include running system training drop in sessions to assist with queries / hear feedback, and relaying information from these to the Information Governance and IT manager.

2. To support managing the case recording system help desk – so that support is always ava

ilable to front line workers and other stakeholders.

3. Working with the Learning and Development Coordinator to establish an evaluation method and implement this to enable us to assess the effectiveness of each training session and using this to improve future delivery.

4. Produce effective training materials and guidance documents, and develop and maintain a training area on our case recording system, including the creation of dummy forms and files for new users to access and use as a training sandbox

5. Performing case recording system changes to forms and lists as directed by the Information Governance and IT Lead

6. Support the Data Reporting and System Support Lead with regards to user administration and user support at times of absence and increased need

7. Working with the Learning and Development Coordinator to support the creation of e-learning training modules for our LMS (currently RISE) Acting at all times in line with safeguarding legislation and guidance in addition to Safer London’s practice guidelines and wider pan-London processes and protocols.

8. Undertaking any other duties as required and commensurate with the level of this post, including covering the Data Reporting and CRS support lead post functions when relevant.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

Why working for us is different:

Encouraging work life balance

Ø  Safer London is a 4 day/32 hour (FTE) working week organisation. This means that you have a regular day off in the week with no impact on your pay.

Ø  179 hours annual leave (plus bank holidays and pro rata for those who join us part time) rising after 3 and 5 years of service.

Ø  Flexible and smart working policies in line with an agile way of working.

Ø  Agile working - meaning you can work from different locations like home, in the community, from our office (job dependent).

Enriching your work life

Ø  Opportunities for learning and development

Ø  New modern offices

Ø  Opportunities to feedback including surveys and groups

Ø  Reflective practice sessions

Ø  Reduced caseloads compared to statutory services

Caring for you and your family

Ø  Enhanced family leave

Ø  Death in service benefit

Ø  Thinking about your finances

Ø  Discounted season ticket loan

Ø  Pension scheme

Ø  Cycle to work scheme

Ø  Expenses float scheme

Sound good? Here’s how to apply

To apply please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.

As part of the online application you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Pack attached by clicking the apply button on this page or find it on Safer London’s Website. 

Should you need any adjustments to the recruitment process or if you experience any technical issues when trying to access and/or complete the application through the online portal, please contact us via the “Contact us” section of our website or find our contact information in the Job Pack.

Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

Employment Specialist
Workability Service of Impact Initiatives

Northern West Sussex (Crawley, Horsham & Mid Sussex)

Part-time: 25 hours per week (minimum 4 days)
Starting salary: Band 3 – £26,994 FTE, pro rata
Contract: Permanent

Incentives: 27 days holiday (pro rata) + 3 days at Christmas, statutory holidays, stakeholder pension, generous holiday allowance
Job reference: WES/Oct25

Are you passionate about inclusion and breaking down barriers to employment?

 We’re looking for a motivated and people-focused Employment Specialist to join our Workability team. You’ll support people with physical disabilities, sensory impairments, acquired brain injuries, and carers to find, secure, and sustain meaningful employment.

This is a varied and rewarding role where no two days are the same. You’ll provide 1:1 tailored support, help clients develop confidence and job skills, and work directly with employers to create inclusive opportunities through reasonable adjustments and ongoing support.

We actively welcome applications from people of all backgrounds and identities, particularly those with lived experience or from groups currently underrepresented in our workforce.

 You will:

• Manage a caseload of clients, providing personalised employment support and guidance
• Carry out vocational profiling, goal setting and job search support, including CVs, applications and interview prep
• Engage proactively with employers to secure inclusive work opportunities and advise on reasonable adjustments
• Provide ongoing in-work support to help people sustain employment
• Build strong links with local partners, colleges, services and organisations to support client goals

We’re looking for someone with:

• Experience of supporting people with disabilities and/or carers, or strong understanding of the barriers they face
• Strong communication and relationship-building skills, including with employers
• Organisational skills and the ability to manage a varied caseload independently
• Confidence using IT systems (incl. Microsoft Teams) and maintaining accurate records
• A commitment to equality, diversity and inclusion in the workplace

Knowledge of employment law, welfare benefits, or vocational assessment is desirable, but training and support will be provided.

You’ll need to be able to travel across the local area.

Why join us?

Impact Initiatives is a Brighton-based charity with a strong reputation for supporting people of all ages across Sussex. Our Workability Service works with West Sussex County Council to deliver Supported Employment, empowering people to overcome barriers and thrive in the workplace.

You’ll be part of a supportive, values-led team with regular supervision, ongoing training and opportunities for development.

Interested?

To apply, please visit our jobs page. 

Closing date: 5pm, Monday 20 October 2025 (we may close early if sufficient applications are received)

Interviews: Monday 3 November 2025 – Littlehampton

This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant will be subject to an Enhanced Disclosure & Barring Service (DBS) check.

• Are you a young woman aged 18 to 25 and interested in developing your professional and office-based skills? 

• Do you have lived experience of being affected by criminal exploitation & violence which is typically associated with ‘gangs’ and county lines?

• Do you want to work alongside other women for 12 months in an organisation that focuses specifically on making things better for girls and young women affected by criminal exploitation and violence? 

• Are you interested in work-based experience to evidence on your CV and in support of you moving into future work opportunities? 

• Do you have lived experience related to Abianda's work and find that you are facing barriers to employment and education opportunities?

If yes, then you might like to consider applying for Abianda’s internship programme.

Abianda is a London-based charity that works with young women and girls affected by criminal exploitation and violence, and the professionals who support them. We exist to ensure young women are no longer hidden in our communities and can live free from harm and abuse. We aim to bring about a culture shift in how services are delivered to young women and girls, so that they can access support that works for them when they need it.

This entry-level role is open to 18-25-year-old young women* who have been affected by criminal exploitation and violence. These experiences could be direct or indirect through relationships or areas and places lived or spent time in. You may also be a young woman who has had experience with statutory systems such as criminal justice, policing, social services or the care system where some of your experiences may be related to what is typically known as ‘criminal exploitation and violence’.

*We welcome non-binary people if they feel that they have lived experience that aligns with that of women and girls.​

Details of the role:

• Working 3 or 4 days a week for 12 months on a fixed-term contract

• Salary: £15,124.20 per annum (paid monthly), 21 hours a week (0.6 full-time equivalent) Monday to Friday business hours, negotiable start and end times

• Hybrid working, based in the Abianda office, Screenworks, Highbury Fields, N5 and some working from home

• Line managed by Sam, Abianda’s Head of Operations

• You will be provided with a laptop and phone to work from

The job description is attached. You can read more about how to apply at abianda[dot]com/internship-application

The Vacancy

We're looking for an Executive Assistant to act as the first line professional point of contact for the President and Vice-President of the Methodist Church.

This is an executive level support role for someone who is accustomed to working in a professional environment and who is willing to go ‘the extra mile’.

This role is based at Methodist Church House, London, with the possibility of flexible working.

About You

To be successful in this role, in addition to excellent administrative skills it is essential that you have proven abilities of:

· working in a PA role in a complex organisation

· organising meetings and diaries and filtering and providing information.

· paying close attention to detail and working under pressure and to tight deadlines.

· managing and prioritising your own workload as well as working as part of a team.

The Executive Assistant is required to be in sympathy with the ethos of the Methodist Church.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact HR Team.

Closing date: 17 October 2025

Shortlisting date: 20 October 2025

Interview date (in person): 27 October 2025

The role

Resuscitation Council UK (RCUK) is seeking an experienced and visionary academic leader to become the inaugural Director of the Resuscitation Outcomes Consortium UK (ROC-UK). This strategic role offers a unique opportunity to shape the future of resuscitation research across the UK, fostering collaboration, innovation, and measurable impact.

This role reports to the Director of Clinical and Service Development and has key relationships with the President and the Chair of the Research Committee.

About ROC-UK

ROC-UK is a newly established national initiative supported by RCUK designed to connect researchers, clinicians, funders, and policymakers to advance cardiac arrest research.  ROC-UK will support a vibrant research community, promote knowledge exchange, and facilitate the translation of evidence into clinical practice and policy.

Why Join Us

RCUK is a respected authority in resuscitation education, guidelines, and public engagement. As Director of ROC-UK, you will be at the forefront of a transformative initiative with national and international reach, helping shape the future of cardiac arrest research and outcomes.

Key Responsibilities

· Establish and lead ROC-UK, setting strategic direction and operational priorities.

· Build partnerships across academia, NHS, industry, and charitable sectors.

· Support early-career researchers and promote access to funding.

· Translate research into clinical and policy impact.

· Represent ROC-UK nationally and internationally.

· Facilitate workshops, meetings, and funding related activities.

Person Specification

Essential:

· PhD or equivalent in health sciences, clinical research, or public health.

· Strong portfolio of externally funded research and publications.

· Experience with NHS datasets and cardiac arrest registries.

· Proven ability to influence clinical practice or policy.

· Excellent leadership, communication, and stakeholder engagement skills.

Desirable:

· Personal research fellowship.

· Experience mentoring MSc/PhD candidates in cardiac arrest research.

Application Process

Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'ROC Director' in the subject line.

The closing date for receipt of completed applications is 17:00 on Tuesday 7th October 2025.

Important information

This role is offered as a five-year secondment. Successful applicants will be seconded to the Resuscitation Council UK, subject to approval from their primary organisation.

Please note: We reserve the right to close this advert early if enough suitable applicants apply.

Are you passionate about making a tangible impact in the charity sector? This is an exciting opportunity to join The Mulberry Centre at a pivotal time. As we celebrate our 25th anniversary in 2026 and prepare for a series of high-profile fundraising initiatives, this is your chance to be part of something truly special. With the launch of the new Ambulatory Diagnostic Centre at West Middlesex University Hospital, we’re ready to enhance our collaboration with local NHS services and broaden our impact within the community.

Since 2001, The Mulberry Centre has been providing essential cancer information and support services to over 18,000 people. With our income now exceeding £750,000 and growing fast, we’re set to expand even further and we need someone like you to help secure the vital funding that will enable this growth.

Working closely with the Head of Fundraising and Engagement, you will play a key role in implementing fundraising plans that focus on researching, building relationships, and providing exceptional stewardship to corporate partners and major donors. This position will actively contribute to the development of broader fundraising strategies to support the organisation's growth.  In addition, the role is responsible for the creation and growth of a legacy giving programme. This will involve working with solicitors, accountants, financial advisors, and other professionals to identify potential legators. You will engage in research, build relationships, and host targeted events to cultivate support for legacy giving. Furthermore, you will collaborate with the Head of Fundraising and Engagement and the Marketing and Communications Lead to develop strategies for marketing legacies and expanding this critical area of support.

The ideal candidate will be a skilled multi-tasker with strong project management and interpersonal abilities, capable of meeting tight deadlines and managing important partnerships effectively.

Business Support Officer

Location: Home Based

Department: Business support

Salary: £16,800

Hours: 21 hours / 3 days per week

Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?

We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. To support this growth, we are recruiting for a part time Business Support Officer to help provide administrative support to our growing team of staff and volunteers.

Working closely with colleagues across the charity, your responsibilities will include supporting our Resources Manager to ensure that our operational teams have access to all the learning resources they need, providing administrative support to our operational and volunteer management teams, and helping to keep our internal systems up to date.

It is essential that you have strong organisational skills, excellent attention to detail, good communication abilities, and a proactive attitude towards assisting with diverse administrative tasks. You must be IT literate, with a good working knowledge of the commonly used Microsoft business tools, and be able to work independently. Underpinning this will be the ability to build relationships, and personal qualities that include persistence, determination and a problem-solving approach. We want to hear from applicants who are as committed to the cause as we are.

This is a home-based role but may require very occasional travel around the UK including overnight stays. This role is 3 days per week (21 hours) with working days/hours to be mutually agreed in line with business needs.

Employee benefits include a company contribution to pension scheme of up to 5%, 18 days holiday (30 days FTE) plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.

The closing date for this role is Friday 17th October at 5pm.

Interviews which will be held online, are planned for the week commencing Monday 3rd November 2025

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-224 155

The Role

The Events Coordinator plays a vital role in supporting the effective delivery of HTB's Evangelism & Mobilisation events and programmes, including Sunday Services, Events Christmas, Easter, HTB Alpha, Connect Groups, Teams, Prayer Ministry training, Workplaced and HTB Focus. This role ensures all operational, administrative, and logistical elements are well-managed and enables consistent implementation and excellent output across any of our 6 London sites (BR, OS, DW, CG, QG, EC).

The Key Responsibilities

The candidate must be able and willing to work evenings and weekends to deliver events,
courses, Sunday services and other ad hoc operational requirements as and when required.
Listed below are the key elements that the role holder will be accountable for delivering:
Operational & Administrative Support
• Plan and coordinate the logistical and operational elements for all Evangelism & Mobilisation events, services and initiatives
• Manage departmental inboxes and calendars, including meeting scheduling, inquiry responses, and follow-ups.
• Manage external bookings professionally.
• Onboard new suppliers, caterers, team and congregation.
• Maintain and update department systems such as project trackers, schedules, day plans and service and events databases.
• Support the continuous improvement of workflows and administrative systems, suggesting efficiencies where appropriate.
• Ensure projects, services and events adhere to safeguarding, legal, GDPR, insurance, and health & safety requirements and following relevant processes
• Process invoices, expenses, and credit card submissions accurately and on time.
• Oversee departmental tools and resources including software, hardware, and operational records—ensuring everything is up to date and functional.
• Procure equipment, stationery, and other supplies required for programme delivery.
• Organise and receive weekly deliveries and manage supplier relationships with catering suppliers and wholesalers
Programme & Project Coordination
• Support the delivery of Evangelism & Mobilisation events, services and projects through effective logistical planning and coordination.
• Track expenses and assist with budgeting and financial forecasting.
• Organise internal and external venue bookings, hospitality and catering, technical equipment, and other logistical requirements.
• Create and manage project plans, checklists, and updates; support the team in meeting key milestones and deadlines.
• Coordinate the creation and delivery of relevant media, comms and programme content materials for our services and events
• Facilitate clear, timely communication across the department and with other teams
• Coordinate department logistics for offsite events such as Focus and the Leadership Conference.
• Maintain accurate service and events records using church management systems such as ChurchSuite.
• Collaborate with Operations Coordinators, Events Coordinators and Managers across departments as needed.
• Support the mobilisation of the wider congregation by creating opportunities for involvement in department activities.

The Right Candidate

• Proven Coordination Experience: Minimum 2 years of experience coordinating projects and operational tasks, with a demonstrated ability to manage multiple responsibilities effectively.
• Passion for Sunday Services and Church events: Deeply committed to supporting, church events, services and ministries
• Excellent Communicator: Confident and professional in both written and verbal communication; able to engage effectively with a wide range of stakeholders across all levels.
• Strong Organisational Skills: Proven ability to prioritise tasks, manage a busy schedule, and remain calm and focused under pressure.
• Effective Problem Solver: Takes a proactive and logical approach to identifying challenges and offering clear, actionable solutions.
• Demonstrate One Team Mentality: Supporting the whole team with running courses, events and services on site which may include working evening Alpha, ad hoc Sundays, and special events such as Christmas, Easter and others as and when required

To be The Passage’s dedicated supporter-facing representative, delivering exceptional customer service to donors and prospective supporters. You will play a key role in achieving income growth and supporter retention targets by building strong, lasting relationships and continuously improving systems and processes.

As Supporter Engagement Officer, you’ll handle everything from responding to supporter queries and making thank you phone calls, to accepting donations and producing reports. Your warmth and energy will ensure the highest standard of supporter care, leaving every supporter feeling appreciated and inspired.

You will be an essential member of the fundraising team, ensuring donations are processed accurately and supporters are acknowledged in a timely and meaningful way, so they feel the value and impact of their contribution. In the new year, you will also play a pivotal role in the development and implementation of our new Supporter Experience Strategy, helping shape how we connect with and care for our supporters. This role sits within the newly formed Supporter Engagement Team, part of the wider fundraising function at The Passage.