Service administrator jobs in nine elms, greater london

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Scope of role

The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.

Key Responsibilities

Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.

• Conducting debt-advice interview observations.
• Undertaking debt advice file reviews.
• Identifying advisers’ soft skill and technical training needs.
• Providing constructive feedback, and pastoral support, to advisers and their line managers.
• Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.

Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.

• Ensure partner organisation are kept up to date with the requirements for external assessments.
• Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
• Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.

Ensure project compliance and quality requirements are achieved

• Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
• Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
• Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.

Contribute to Team

• Work to an agreed work-plan meeting targets and milestones
• Prioritise and manage your own workload.
• Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
• Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
• Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice.

Other

• Travel across London as required, and occasionally the UK
• Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Title Senior Trusts and Foundations Fundraising Manager 

Reporting To Director of Income 

Location Hybrid, with a minimum of one day per week in the office, and flexibility to attend more often if required. Our office is based in Shepherd’s Bush, London.

Salary £45,000 - £48,000 per annum 

Hours of Work 40 hours per week (inclusive of a one hour paid daily lunch break)

Contract Permanent

Benefits

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced pension;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card 

Closing Date: 30th May 2025, 5pm 

Job Summary

To contribute to our Income Team's purpose by implementing the Philanthropic income strategy, and working to secure new six figure trusts and foundations through high quality applications and reporting.

Main Responsibilities 

• To manage the Philanthropy Officer role, and plan a rolling programme of prospect research for new major donors and trusts and foundations at all levels of funding across the year.
• Developing high quality applications and proposals for potential donors and funders, utilising your strong writing skills.
• Working with the Data Insight Team and Clinical Team to utilise Shout insight and clinical research to develop a strong narrative for MHI services
• Providing effective and successful stewardship and relationship management to a portfolio of high value funders, including annual funder reports and inputting to quarterly funder newsletters and communications.
• Work with other voluntary organisations to maximise joint fundraising when appropriate opportunities arise
• To work with the CEO and Director of Income on the identification, cultivation and stewardship of high value and potential high values supporters across income streams
• As the Senior Fundraising Manager sits within the Income team, the role will build relationships with all members of the team, providing regular updates, working with the Director of Income to share information to the wider organisation and meeting the professional standards of representing MHI to external parties.
• To work with the Philanthropy Officer to continuously improve stewardship processes, working to re-pledge funding, whilst assisting one another in strengthening applications to new potential funders
• To coordinate and maintain relationships with multiple high value funders and assist the Director of Income in creating and maintaining an efficient process for this.
• To work with the Director of Income to coordinate and maintain all contractual relationships. Working with the data team to calendar reporting requirements to ensure proactive stewardship and relationship management.
• To work with Income Team members to ensure all internal reporting is highlighted and processed on a regular basis. This will include updating the organisational CRM for reporting purposes.
• To work closely with the Director of Income and Marketing Team to provide regular communications to funder portfolio
• To undertake regular prospect research to continue to grow the pool of high value major donor and trust and foundation prospects
• To use strong written skills to complete applications for new trust and foundation funding opportunities
• To use strong written and verbal skills to provide written reporting to current funders, whilst organising face to face/virtual meetings for funding updates alongside the Director of Income or CEO
• To develop, review and maintain an efficient and effective record keeping system, including current and archived files and files of a confidential nature, using appropriate paper and electronic systems. 

Person Specification 

Essential

• Highly developed interpersonal and verbal communication skills in order to deal effectively, efficiently and appropriately with internal and external stakeholders.
• Highly organised to manage a wider portfolio of funders requiring differing reporting and communication
• Highly developed ability to write in a clear and concise manner for external funders and partners
• Well developed ability to collect data from various sources, analyse findings and present them clearly in a way that meets desired outcomes
• Well developed ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
• Well developed ability to undertake primary and secondary research on potential funders, trusts and foundations
• Well developed ability to work with others as part of a team, providing support as required, and building and maintaining effective working relationships with individuals in order to achieve objectives.
• Well developed eye for detail when completing applications and reports for new and current funders 
• Ability to work at speed and accuracy with a number of concurrent priorities.
• Ability to deal with confidential information sensitively and appropriately. 
• Experience of developing, maintaining and reviewing paper and electronic administrative systems and information systems.  
• Commitment to apply MHIs values and behaviours to all aspects of work.

Desirable 

• Experience of successfully undertaking a role working with high value philanthropic funders and stakeholders and maintaining professional relationships
• Experience of both face to face and virtual stakeholder meetings with high value philanthropic funders
• Experience of managing a trust and foundation team

This role is subject to eligibility to work in the UK, plus satisfactory right to work and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

City & Hackney Carers is a warm, welcoming and inclusive organisation which aims to improve the quality of life for unpaid carers. A cornerstone of our organisation is the provision of information and advice, enabling carers to understand their rights and entitlements.

We are seeking a bi or multi-lingual advisor (Bengali, Urdu, Hindi or Turkish) to deliver face-to-face, telephone and e-mail advice to unpaid carers and the people they support.

This post would suit someone with some advice experience who is looking to develop their skills. Our team work in a hybrid way with some office and community based delivery and some home working.  

We seek a motivated, enthusiastic, self-starter who enjoys meeting people and being part of a team and wants to deliver the highest quality advice to unpaid carers

Please send in your CV and covering letter telling us how you meet the requirements of the person specification and we will select suitable applicants for interview. 

Interviews are planned for week commencing 16th June but candidates with the right experience may be invited to interview before the closing date. 

Harris Hill are partnering with a fantastic charity, passionate about building better futures for people working in horticulture, in their search for a Caseworker based in London/SouthEast.

The Casework Team deliver help services which include advice, information and support for people working across horticulture. The team provide generalist advice across areas such as social care, health, benefits, housing and employment, often having an area of speciality.

Skills, Knowledge and Experience:

• Experience undertaking comprehensive holistic assessments across outcome areas of health, wellbeing, self-care, housing, money, family, relationships, safety and crime
• Experience of measuring the impact of interventions delivered
• Experience of delivering advice to people, across areas of employment, money confidence, housing, social care, benefits and health systems
• Experience in delivering a telephone helpline or advice service in the community or on occasion in service users homes
• Experience of scrutinising complex information to produce concise reports, comprehensive case records and high-quality casework and associated correspondence
• Highly developed communication skills including, discretion and capacity to deal efficiently, and effectively with people experiencing traumatic or difficult circumstances and/or from different cultural backgrounds
• Experience of using interpersonal skills, including active listening and questioning skills to understand the needs of others, causal issues to inform case management plans
• Ability to interact and network with line managers, colleagues, volunteers, partner organisations, external agencies and service users
• Ability to work flexibly across geographical regions as required

CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job Profile

CAFOD’s mission in the Catholic community of England and Wales is to inspire and equip Catholics to actively engage in the Church’s efforts to overcome poverty and injustice. Our regional teams focus on recruiting and supporting a dedicated group of volunteers within parish and school communities, empowering them to educate, engage, and inspire others to act in solidarity for the common good. Regional teams also collaborate with clergy and other representatives across the Catholic community to ensure CAFOD’s volunteer programme is aligned with faith life.

The primary purpose of this role is to provide administrative and communications support to the Community Participation Coordinators across England and Wales, with a focus on the West & Wales region as the first point of contact. This includes coordinating administrative tasks performed by office volunteers and identifying opportunities for process improvements. The role also involves volunteer recruitment administration, overseeing and training Office Volunteers, and ensuring effective database management.

This role can be based anywhere in the UK including our head office in London, working from home, from one of CAFOD’s Volunteer Centres, or a combination of both. The role requires occasional travel to London and other areas within the East & West side of the country. Travel expenses will be reimbursed, and time off in lieu will be granted for travel beyond normal working hours.

This is a full-time position (35 hours per week) and reports to the Volunteer Support and Development Coordinator.

Key Responsibilities Overview
The post holder will play a key role in driving smooth, efficient operations across CAFOD’s West & Wales region. As the go-to person for admin excellence and volunteer support, you’ll work closely with your line manager and colleagues in the East to streamline processes, improve systems, and keep everything running like clockwork.

You’ll lead on volunteer recruitment and engagement—welcoming new volunteers, managing onboarding, and ensuring everyone feels valued, equipped, and inspired to support CAFOD’s work. Your people skills and attention to detail will shine as you manage applications, data entry, and training coordination.

Communications will be at the heart of your role. You’ll create engaging e-bulletins and social media content that keeps our community informed and motivated, while ensuring messages are clear, consistent, and aligned with CAFOD’s wider goals.

You’ll be the guardian of accurate data, working with office volunteers to maintain up-to-date records that support smarter outreach and efficient workflows. Your collaborative spirit will help strengthen connections across teams, share best practices, and contribute to creative new approaches for engaging communities.

This is a role for a proactive, organised, and people-focused individual who’s excited to innovate, solve problems, and make a tangible impact in a supportive, values-led organisation.

Safeguarding

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Person Specification

Understanding our context

1. Understanding Catholic identity: sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales and an ability to work effectively within it and especially an understanding of parish community life.
2. Understanding CAFOD: ability to express what motivates people to volunteer for, and support, CAFOD and the main activities in which Catholic community primarily participate. Being informed about, supportive of, and actively promoting our anti-racism work.

Working together

1. Managing ourselves: strong interpersonal skills including an ability to develop personal relationships quickly and to convince others.  Ability to be self-motivated and able to work in isolation linking with different people in a variety of contexts; confident with articulating support required for you to work well.
2. Working with others: builds positive and fruitful partnerships, particularly with volunteers; works effectively as part of a team which may work at a distance to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of shared objectives.
3. Communicating: ability to identify how best to communicate instructions and processes clearly and how this helps achieve the objectives CAFOD seeks to deliver and how to share knowledge and information across teams.

Making change happen

1. Managing resources: confident with processing data for planning, monitoring and reporting:  proven time-management, data-management and organisational skills/experience of delegating tasks clearly and making improvements to processes.
2. Achieving results: ability and willingness to focus on achieving efficiencies, especially in support of regional plans for community participation and income growth.
3. Managing our performance: ability and willingness to work to targets and achieve results.

Job-Specific Competencies

Administrative Process Improvement:

Proven ability to assess, streamline, and document administrative processes. Strong organisational skills are required to manage a variety of tasks and ensure efficient delegation to volunteers. Ability to identify inefficiencies and propose practical solutions to enhance office operations.

Volunteer Recruitment & Engagement:

Expertise in recruiting, onboarding, and maintaining volunteer engagement. You will build strong relationships with volunteers, ensuring their experience is positive and aligned with CAFOD’s mission. Experience in using volunteer management systems and managing volunteer data is essential.

Communication & Content Creation: Strong written and verbal communication skills, with experience in producing engaging content for e-bulletins, newsletters, and other media resources. Ability to tailor messaging to different audiences, ensuring clarity and consistency in CAFOD’s communications.

Data Management & Accuracy:

Attention to detail is crucial for maintaining accurate records. Experience with databases, data segmentation, and ensuring data integrity is essential. A strong understanding of data protection standards, including GDPR, will be necessary.

Collaboration & Team Communication:

Effective communicator with internal teams, ensuring smooth communication and alignment across various regions. Ability to foster positive working relationships and collaborate across teams, both virtually and in person. Proficiency with communication tools like Microsoft Teams and Zoom is required.

Training & Support:

Experience in delivering training to volunteers and staff, ensuring they have the necessary skills and knowledge. Ability to provide ongoing support to regional office volunteers, helping them succeed and contribute effectively to the team.

Adaptability & Problem-solving:

Flexible and resourceful, able to adapt to changing priorities. You will be expected to identify challenges and propose solutions to keep operations running smoothly.

Commitment to CAFOD’s Mission & Values:

A deep understanding of CAFOD’s mission and Catholic social teaching, with the ability to align volunteer engagement and administrative activities with the organization’s goals of addressing poverty and injustice.

Use of Digital Tools & Systems:

Competence in using databases, Microsoft Office Suite, and collaboration tools. Ability to train volunteers in these systems to ensure smooth operations across teams.

Project Management & Accountability:

Ability to manage multiple projects simultaneously, ensuring tasks are completed within deadlines and to a high standard. You will be responsible for delivering results aligned with CAFOD’s objectives.

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues.  If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).  If the post is based outside the UK the post holder will be subject to a different checking process.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.

Please click here for a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.

The People’s Empowerment Alliance for Custom House (PEACH) is dedicated to empowering its members and improving local conditions through collective action. Through building collective resident power in Newham, PEACH has secured huge wins, including 60% rent reductions for 250 temporary tenant households and a £300k rent arrears amnesty.

With over 300 members and 12 years of experience, we are poised to expand our impact and establish a lasting Community Union, sharing our wealth of knowledge with communities all over the UK. 

Our Community Organiser plays a crucial role in contributing to our ongoing Permanent, Safe Homes Now campaign, which aims to set a precedent for housing reform nationwide. Our mission is to drive meaningful change and empower communities facing social injustice across the UK.

As part of our team, you'll contribute to expanding and strengthening PEACH's membership and influence. This involves planning and executing strategic campaigns collaboratively, which aim to address key issues our members face. You'll also oversee project delivery, monitor progress and report on outcomes, and communicate successes and best practices. In this collaborative environment, you'll work with team members to shape PEACH's organising strategy, foster organisational growth, and support decision-making on future directions.

The Ideal individual will have prior community organising experience (paid or voluntary), with a deep understanding and experience of collective action's transformative potential. You will have a solid understanding of the political landscape with an underlying community organising mentality. You will be comfortable knocking on doors and moving people to act within their capacity, whilst presenting an empathetic and understanding nature.

Job Description: :

● To support the Custom House and Canning Town community to grow and develop, working with them to build their sense of belonging, community pride and spirit. 

● To listen to local people, to support them to develop power to act together for the common good and help them act on the local issues that are important to them.

● Contribute to developing PEACH's collective power as a Community Union in collaboration with members, Steering Group, Trustees/Directors, and fellow staff members. Oversee the execution of this strategy.

● Cultivate a thriving organising culture at PEACH by training members and staff in community organising methods, continually learning and reflecting on organising practices, and refining the PEACH organising model, including creating training materials.

● Build strong, transformative relationships with new and existing PEACH members through door-knocking and relational 1 to 1’s.

● Identify community leaders, nurture members' leadership skills, and foster strong teams. Challenge and support members/teams to acquire new skills, take on new tasks and take ownership of the organisation and its projects/campaigns.

● Identify organising issues with members, develop effective campaign strategies, and support members in taking collective action and in building community cohesion. 

● Lead negotiation strategies with key stakeholders.

● Organise and facilitate engaging, accessible meetings, training sessions, and events with members and the PEACH staff team, as well as meeting turnout targets.

● Cultivate productive relationships with relevant stakeholders such as workers of other organisations, journalists, councillors, council officers, and researchers.

● Stay informed about the policy framework and power landscape relevant to the campaigns /organisation and translate key information into accessible resources.

● Read reports, council documents, and press articles

● Manage and develop agreed projects within budget, ensuring progress and goals are met through effective administration, planning, and management.

● Monitor and evaluate PEACH's work, tracking organising activity and successes, integrating learnings into practices, and ensuring well-distributed resources.

● Maintain clear and concise records relating to the role.

● Scope and develop new projects that address members’ interests and community issues, working collaboratively with staff and members.

● Support fundraising efforts by contributing to funding applications and funder reports as required.

● Support strategic decision-making by providing reports about projects and key issues, both written and verbal, to PEACH’s directors, Steering Group, and Office Manager.

● Collaborate within the staff team to foster a supportive, productive, and sustainable work culture. Offer constructive feedback, share ideas, distribute workload according to capacities, maintain healthy work boundaries and be accountable.

Person Specification:

Releavnt expereince:

● GCSE English and Maths, or equivalent

● Further education: A- levels/ BTEC level 3 or equivalent 

● A successful track record of working or volunteering for organisations that have charitable aims or complete community work

● A successful track record of using community organising or trade union organising methods to win (paid or unpaid) 

Skills:

● Strong communication and listening skills with the ability to engage and build positive relationships with people from a wide range of backgrounds.

● Understanding of Community Organising as a method for bringing about change

● Ability to conduct honest and constructive working relationships, operating with integrity

● Workable knowledge of the Political Landscape

● Ability to inspire and motivate people to participate and act

● Strong work ethic with the ability to work effectively autonomously

● Knowledge of issues likely to affect the communities living in Custom House, Newham and/or London

● Ability to navigate conflict and facilitate difficult conversations in a generative, transformative way 

Personal Attributes: 

● Proactive and self-motivated with efficient workload management.

● Team player, willing to collaborate and contribute to the community vision.

● Self-awareness, sound judgement in decision-making, ability to seek advice and involve others as needed and receive feedback constructively.

● Passion for social justice and the values of PEACH

● An empathetic nature with the ability to understand complex and deeply rooted issues.

● A willingness to work flexibly during busy periods.

● Ability to work evenings/weekends.

With oversight by the Director of Science and Regulatory Affairs, you will support the collection, preparation, organisation, and use of the Science team’s key information resources which contribute to ensuring that our work and external communications are underpinned by accurate and robust evidence.

You will support the Science team in inputting to marketing and fundraising efforts as well the preparation of press releases and other forms of external communication. Your work will contribute to ensuring that the organisation’s advocacy, media and supporter communications are based on accurate, evidence-based science.

You will also work with the organisation’s press and media function to help maintain the quality of media coverage relating to animal testing and animal-free science. In collaboration with colleagues, stakeholders, and partners you will work to support research and contribute to the production of high-quality scientific material which can be used to advance the agenda to end all animal testing, including through the provision of the organisation’s digital education service.

Key responsibilities:

• Support the preparation, organisation, and maintenance of key Science team information resources which underpin our work and provide support for their use across the organisation. This includes responsibility for maintaining a well-organised central knowledge base to ensure our work is easily tracked, accessed and referenced.
• Support and input into research and contribute to the production of high-quality scientific material, including briefings, reports, presentations, posters, and summaries of the latest developments to support the Science team’s work. Contribute to the preparation of accurate and timely press releases and support increased media coverage for our organisation.
• Support the preparation and maintenance of up-to-date briefings for internal and external use on emerging trends and latest developments in non-animal approaches, as well as helping to maintain the organisation’s specialist expertise in key regulatory toxicology topics.
• Contribute to raising awareness across the organisation on animal testing issues and the work of the Science team.
• Provide support to the Director, and Deputy Director, of Science & Regulatory Affairs on regulatory toxicology and other scientific issues, as required.
• At the request of the Deputy Director of Science & Regulatory Affairs, undertake any other duties consistent with this post.

Personal attributes needed for this role are: Essential Skills and Personal Qualities

• Ability to assimilate scientific information and describe it this succinctly and with clarity for the lay person.
• Ability to search for, select and critically analyse large amounts of scientific information.
• Excellent interpersonal and team-working skills.
• Excellent written and verbal communication skills, including presentation skills.
• Ability to work flexibly and independently as required.
• Excellent organisational skills including an ability to prioritise and manage multiple tasks with clear attention to detail.
• Strong commitment and ability to build strong, mutually beneficial relationships with colleagues across the whole organisation.
• Good working knowledge of Microsoft Office packages.
• Commitment to animal protection and support for the vision, mission and values of Cruelty Free International.

Experience and Knowledge

• Experience of animal testing and/or non-animal methods.
• Demonstrable experience of delivering on research projects.
• Excellent track record of assimilating scientific information, drafting accurate and robust scientific reports and briefings, as well as web copy and articles.
• Experience of presenting complex scientific information to internal and external audiences at events and meetings.
• Experience of digesting complex technical information to advise colleagues and external partners.
• Experience of successful networking with external colleagues, stakeholders and partners.

Education and Professional Qualifications Required

• Post or graduate qualification in the biological or chemical sciences or qualified by relevant work experience.

Desirable Criteria

• Experience in regulatory affairs and/or toxicology.
• Familiarity with regulations governing toxicity tests, particularly for chemicals and pharmaceuticals.
• Familiarity and personal interest in opposition to animal testing.
• Familiarity with the charitable and not-for-profit sector.
• Interest in science communications

We are thrilled to be supporting a leading arts university, based in London, in their search for a permanent Student Data and Management Information Officer. The post holder will be responsible for ensuring effective and high-quality student data collection and reporting student data. They will also assist in the preparation and maintenance of the student academic timetable.

This is a full time role, starting as soon as possible, and will be based on site 3 days per week in central London, and the remainder remote.

The role involves undertaking development of new system processes under the direction of the Student Data and Management Information (SDMI) Manager. As part of this, the post-holder will be expected to have a good understanding of the student database (Tribal - SITS:Vision), in order to help establish robust working practices. This means working closely with the IT team.

Main duties and responsibilities will include:

• To support the production and submission of statutory student data returns to external agencies (e.g. HESA, OfS).
• To create and maintain a range of reports
• To enhance student data quality by ensuring adherence with applicable statutory body standards
• To use specialist knowledge and experience to identify issues and establish areas for service or process improvement.
• To handle queries and take an active approach to problem-solving

In order to be considered for this role, you will need to be familiar with SITS functionality with in-depth knowledge of one or two component areas of SITS Records Systems e.g. CAMS, MAS, SRS, e:Vision, and k nowledge of relevant issues in HE, particularly those relevant to student data and records management.

This post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered.

If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format. Applications will be reviewed on a rolling basis, so please be sure to submit your details as soon as possible.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

LAE Tottenham seeks to appoint a proactive and enthusiastic individual to oversee the management, security and strategic development of the school’s IT infrastructure. They will oversee the maintenance of network systems, servers and IT services to ensure reliability, security and efficiency across the school. Working with the IT & Operations Manager, Business Director, Senior IT Technician and external providers, the postholder will ensure that the school’s IT provision effectively supports both operational and educational needs.

About us

LAE Tottenham is a selective 16-19 free school, which offers a rigorous academic curriculum alongside a broad co-curricular programme and exceptional pastoral support enabling students to access high tariff universities. In 2023-24, over 75% of students won places at Russell Group universities, from a cohort in which 50% of students had been eligible for free school meals at secondary school.

The Network & Systems Manager role will help us become sector leader in supporting students from lower income backgrounds to achieve the highest academic outcomes and this new role has been created so we can ensure we are fulfilling that mission.

The role is advertised on a part-time basis, with hours and working pattern to be discussed and agreed with the successful candidate. It is offered on a permanent basis.

LAE Tottenham

• Academically selective 6th form, opened in September 2017. Results in the top 3% nationally for attainment and progress.
• Principal Education Sponsor Highgate School and Lead Business Sponsor Tottenham Hotspur Football Club.
• Partnered by eight other leading independent schools - Alleyn’s, Chigwell, Haberdashers’ Aske’s Boys’, Harrow, John Lyon, North London Collegiate, Mill Hill and St Dunstan’s College, each offering departmental support, CPD, expertise and shared student experiences.
• Providing first-class support into top class higher education and employment, focused on academically ambitious young people
• Housed in a stunning new state of the art school building linked to the Tottenham Hotspur Stadium
• Sunday Times ‘State 6th Form College of the Year 2020-21
• Rated outstanding by OFSTED

LAE Tottenham offers a range of benefits to all directly-employed members of staff, including free breakfast and lunch and access to Benenden Health private healthcare.

We are actively working to close the gap in areas within the school that are currently underrepresented. To better reflect the diversity of Haringey, we especially encourage applications from within the Black community, as well as other members of our diverse community, to further enrich all aspects of our school.

LAE Tottenham is committed to the safeguarding and welfare of children and applicants must be willing to undergo child protection screening appropriate to this post, including checks with past employers and the Disclosure and Barring Service.

Please note that this role is ‘exempt’ from the Rehabilitation of Offenders Act 1974 and therefore, if shortlisted, you will be required to declare any convictions, cautions, reprimands and final warnings that are not ‘protected’ (i.e. filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. Further information is available on the school's website.

The closing date is 30th May 2025. Interviews are scheduled to take place w/c. 2nd June 2025.

(LAET will invite strong candidates to interview as applications come in throughout the designated advertisement period).

We’re looking for a proactive, highly organised, and confident communicator to join our small but ambitious team as Marketing & Volunteer Coordinator. This is a varied and rewarding role - perfect for someone who thrives in a fast-paced environment and is passionate about supporting the growth of a community-led charity.

As Marketing & Volunteer Coordinator you’ll play a central role in connecting our internal operations with the wider community. You’ll lead on delivering engaging marketing and communications to a range of stakeholders, including funders, corporate partners, community members, and volunteers. At the same time, you’ll manage and support our growing team of volunteers - helping to build a strong, committed network that powers our work.

It’s an exciting time to join Power to Connect as we expand our programmes and partnerships. You’ll help shape how we tell our story, grow our reach and strengthen our presence across Wandsworth and beyond.

Job Title: Resident Liaison Officer
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £36,790 per annum
Contract: Permanent

Are you passionate about making a real difference in people’s lives? Do you believe that residents should be at the heart of everything we do, and that everyone deserves a safe, warm, and well-maintained home? If so, we want you to join our team as a Resident Liaison Officer at ISHA.

We are looking for someone who:

• Has excellent communication and interpersonal skills.
• Is empathetic, proactive, and genuinely passionate about supporting communities.
• Has experience in customer service, housing, or community engagement.
• Can manage multiple tasks effectively while maintaining a resident-first approach.
• Thrives in a collaborative, people-focused environment.

This is a fantastic opportunity for the right person to join our small, but supportive, team that makes up one element of the wider Housing and Neighbourhoods directorate.

As a Resident Liaison Officer, you will be the vital link between ISHA and the people we serve. Your role will be to build strong relationships with residents and leaseholders, ensuring they are informed, engaged, and supported through any housing-related matters, including repairs, refurbishments, and community initiatives. It’s important to us that you’re someone who keeps residents, and their homes, at the heart of your work.

This role will suit you if you have an eye for detail, a head for problem-solving, and ideally, a sense of humour — because that always goes a long way when we’re having a hard day, which is inevitable. 

Some key responsibilities include:

• Talking with residents and leaseholders, addressing queries, concerns, and feedback with empathy and professionalism.
• Communicate clearly and effectively about ongoing works, projects, and changes affecting residents.
• Work closely with contractors, and Housing and Neighbourhood colleagues to ensure minimal disruption to residents’ daily lives.
• Attend resident engagement activities, ensuring their voices are heard and valued.
• Advocate for residents' needs, helping to shape our services with their best interests in mind.

Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

If this sounds exciting, we want you on our team. Please do submit an application.

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

Deadline: 09:00 30 May 2025
Interview: 16 June 2025 in person at 102 Blackstock Road

Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Interested?

Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.

Once you have landed on our website, you will need to do the following in order to apply for this role:

Application Process

Please apply with your CV and a covering letter telling us: -

(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.

Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.

Applications sent without a covering letter will not be accepted.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

No agencies please

Education and Events Coordinator

London

£24,652 - £27,351

Our client looking for an enthusiastic and organised Education and Events Coordinator to join their team. This is a dynamic and varied role within their Education Directorate, where you’ll be providing both on-the-day and behind-the-scenes administrative support for a wide range of educational events, programmes, and services. You will be supporting activities such as workshops, online courses, accreditations, and collaborative masters’ programmes with university partners.

Key Responsibilities

• Administrative Support: Provide high-quality administrative support for the portfolio of educational events, products, and services.
• Customer Service: Offer exceptional customer service to our learners, clients, and faculty members.
• Event Coordination: Assist in coordinating the logistics of teaching days, including venue bookings, catering, travel arrangements, and delegate registration.
• On-the-Day Support: Provide operational support at events, ensuring smooth delivery and assisting with participant and VIP speaker needs.
• Communication: Be a point of contact for enquiries via email and phone, providing accurate responses and excellent service.
• Collaboration: Work closely with various teams across the RCP to support event management, marketing, quality assurance, and more.
• CRM Management: Accurately update delegate information and maintain records in line with GDPR guidelines.
• Learning and Development: Opportunity to expand your skills and take on new responsibilities as you grow in the role.
• Occasional Travel: Some regional travel may be required to support activities.

Key Requirements

Essential:

• Educated to degree level or equivalent work-based learning experience.
• Experience in event coordination or a similar administrative role.
• Excellent communication and writing skills.
• Strong interpersonal skills and ability to work effectively as part of a team.

Desirable:

• Experience in education, membership, or healthcare sectors.
• A professional marketing or project management qualification.
• Familiarity with marketing to both UK and international audiences.
• Analytical and project management skills.
• Positive staff engagement and professional development outcomes
• Meeting objectives and contributing to the RCP’s values.

Closing date: 12 June 2025

Interview date: TBC

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

Our client is all about our people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.

Job description

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

The Digital Marketing Officer (social media and website) is an exciting role at MDUK, that will sit within the Marketing Team. You will be responsible for the day to day running of our social media channels including Meta, X, LinkedIn and YouTube and the day to day running of our website. This involves developing and managing the organisation-wide social media schedule; managing, optimising and reporting on the website, and testing, evaluating and reporting on performance to drive engagement and reach new audiences.

You’ll work closely with the Digital Marketing Manager and wider Marketing team to contribute to the digital elements of the marketing strategy, and with teams across the organisation to effectively communicate our wide range of information, services, fundraising and campaigns to digital audiences.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: We operate a hybrid model (home and office, London SE1). 

Closing date: Friday 30 May 

NB Interviews likely to be held on Monday 9 May 

Please download the job description to see full role responsibilities

The National Lottery Community Fund is the largest community funder in the UK. We distribute over £600m a year to communities across the UK, raised by players of the National Lottery.

We support people and communities to prosper and thrive. We fund the things that matter to communities and, in a typical year, our grant holders collectively support around 5.2 million beneficiaries. We reach every parliamentary constituency in the UK and over 90% of all wards.

We support a wide range of health, educational, environmental, and charitable projects with grants ranging from as little as £500 to multi-million-pound programmes. 86% of our new grants were for less than £10k.

Social connections and community activities are at the heart of creating healthier, happier lives and a flourishing society. That’s why through The National Lottery Community Fund Strategy 2023-2030 we’re looking to make a bigger difference in the years ahead, by listening and responding to communities and by focusing on supporting bolder change.

Thanks to National Lottery players, we plan to distribute at least £4 billion of funding by 2030. Supporting projects that will create resilient communities that are more inclusive and environmentally sustainable. Projects that will strengthen society and improve lives across the UK.

We are looking to recruit a Funding Officer to join the London, Southeast and East Team, working in the North and West London area.

• As a funding officer you will assess requests for funding and work together with colleagues to make funding decisions.  
• By working closely with people and communities from a defined geographical area, you will understand what matters to them and where our funding can make the biggest difference.
• You will manage grants using local knowledge, best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making.
• Being responsible for supporting local people and communities you will have a strong understanding of our vision, our commitment to equity, diversity and inclusion and our funding products. You’ll also need to support our stakeholders, helping them to make connections that will help them achieve their goals.
• Being responsible for the pipeline of projects you will need to understand and respond to the different needs of our customers by providing support and considered feedback and be willing to have challenging but constructive conversations.
• As Funding Officer, you will ensure our grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker.
• You will manage your own caseload, liaise with grant recipients, undertake project visits, identify, and manage risk and support organisations to deliver their projects and measure their impact.
• You’ll also need to work within the Fund’s policies and procedures and the necessary legislation, and in a way that is in line with our vision and principles.
• You will work with stakeholders at different levels, represent the Fund within your local area including at funding fairs and external meetings and create opportunities for people to come together. You will share learning from your conversations, events, grant holder reports and evaluations with other colleagues so that we can maximise our impact.

Team Composition: You’ll be part of a team, led by a Funding Manager, and comprised of several other Funding Officers.

Contract Type: permanent

Hours: Full time; 37 Hours per week, flexible working considered

Interview Dates: 10th, 11th or 12th June

Salary: £27,810 - £30,851

Location: London

Previous candidates should not reapply as their application will not be considered

We are looking for local talented people from a wide range of backgrounds, cultures and experiences who share our values and are passionate about making a difference through our funding.

Whether through lived or gained experience you will really understand the communities we work with.  You could come to grant-making from a variety of backgrounds.

Whatever your background, we will expect you to have some skills and experience in areas such as:

- project management

- research / data gathering & insight

- presentation / report writing

- basic accounting and budget management

You will need to show an understanding of the voluntary and community sector, so you will find it helpful to have paid or unpaid work experience in these areas. You might have experience in the type of projects that we fund, for example, community work, health, arts, sports or environmental conservation.

In return we can offer the opportunity to develop relevant skills and gain experience working with one of the largest funders in the UK. You can progress to becoming a trained and skilled Funding Officer with good progression routes in the sector.

On application, please align your supporting statement to the criteria below:

Essential Criteria

• Ability to build and maintain effective relationships with colleagues, community organisations and other stakeholders at various levels.
• Ability to absorb a wide range of information including financial health, and to make judgement-based decisions with confidence, to challenge when appropriate and manage risk.
• Ability to use your initiative and manage a large workload with minimal supervision, dealing with competing priorities and deadlines and demonstrating strong self-organisation and prioritisation skills.
• Strong listening, written and verbal communication with an emphasis on report writing for assessment purposes.
• Commitment to equity, diversity and inclusion and the ability to apply this when assessing applications. 

You will work from several locations across the area, including your home and our office with the expectation that you will be flexible in order to get the best outcomes for our customers.

Desirable Criteria

• Previous experience of grant making
• Understanding of financial planning and business plans, ability to analyse accounts and numerical data, IT skills, database admin, project management and information gathering
• Knowledge of London and its charity sector and experience working with underrepresented communities in the region

We seek to develop our staff and offer a wide range of personal development opportunities.

We offer a wide range of generous benefits including:

- Generous annual leave and company pension scheme

- Flexible working to support staff with their work/life balance, taking into account things such as caring responsibilities, worship and attendance at religious festivals

- Enhanced paid maternity, paternity and adoption leave

- Season ticket and cycle to work loans

- Paid volunteering leave

- Employee Healthcare plan, Employee Assistance programme

In addition, for this post

- £1000 per year (taxable) mobile working allowance on top of salary

- Reimbursed travel within London patch for work purposes

- £6 per week home working allowance (subject to change)

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)