Service administrator jobs in ruislip, greater london

We are seeking a part-time, motivated and organised Income Generation Manger to support our fundraising efforts and help grow our income. This is a fantastic opportunity for someone looking to develop their career in income generation within the charity sector. The postholder will lead on our very successful corporate sponsorship programme and will develop our individual giving programme. The role will be an opportunity to develop and lead programmes while being supported by the CEO and Senior Management Team with a chance to make a real impact. 

The Charity and The Vision.    

Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030.    

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.    

Role Mission.  

At Scotty's, we believe every bereaved military child deserves our support. As Head of Grants, your role is to secure and manage major, long-term grant funding, maintain strong relationships with funders, and report on our impact to encourage continued support.  

I am accountable for…  

• Strategic Grant Income Growth: Developing and delivering an ambitious pipeline of grants income that not only meets but exceeds our annual agreed income budgets. Securing those multi-year, high-value grants that fuel the long-term sustainability of the charity's strategic growth and allow us to reach more families.  

• Grant Funder Relationships: Cultivating and expanding deep, long-term, and genuinely mutually beneficial relationships with a diverse portfolio of military and non-military grant-making organisations.   

• Grant Portfolio Management: Overseeing the lifecycle of all awarded grants, ensuring reporting, optimal allocation and tracking of funds (balancing restricted and unrestricted to best serve our families), and administrative oversight to maintain high standards of compliance and transparency which our funders expect and deserve.  

• Impactful Storytelling and Application Development: Translating Scotty's heartfelt mission and profound impact into compelling, donor-centric narratives and high-quality proposals that truly stand out from the crowd. We want to demonstrate our social value and inspire significant, transformative investment.  

• Best practice grant management: Championing the very best practices in grant fundraising, positioning Scotty's as a charity of choice for major grant-makers.  

• Financial Stewardship & Forecasting: Providing regular, insightful forecasting of our grants pipeline (using Salesforce) and working with the Finance Team to ensure funds are being correctly used and logged - so we always know where we stand.  

I am responsible for:  

• Grant Strategy & Planning: Developing and implementing the grants strategy with a comprehensive, rolling programme of grant applications that are perfectly aligned with our charity’s strategic plans and agreed annual budget. We'll be focusing on securing those larger, transformative grants that make a real difference to starting each year with a higher percentage of funding already secured.  

• Funder Research & Identification: Proactively researching and identifying new, high-potential funding opportunities that truly resonate with Scotty's mission and strategic priorities. This means using industry best practices and relationship building to find our perfect partners.  

• Proposal Development & Submission: Leading the end-to-end development of high-quality, persuasive grant applications. This involves crafting compelling narratives from the heart, developing robust budgets factoring in overheads, and ensuring timely submission.   

• Relationship Management & Stewardship: Building and nurturing strong, long-term relationships with both our existing and prospective funders. This means regular, personalised communication, sharing impactful updates and acting as a Scotty’s ambassador at funder events and meetings.  

• Grant Management & Reporting: Meticulously managing all stages of awarded grants, including careful financial tracking (using Salesforce), ensuring we always adhere to grant agreements, and compiling comprehensive, insightful end-of-project reports that truly demonstrate our impact and foster continued support.  

• Internal Collaboration: Working closely with our Families team, Finance Team, Comms Team and Fundraising Team to identify funding needs, gather powerful impact data, and ensure seamless delivery and awareness of all grant-funded activities. We work to weekly transparent Success Measures (3 key agreed metrics which help show we’ve had a great week and give leading and lagging indicators on how we’re doing), monthly and quarterly budget targets and short, daily and weekly team huddles to share good news, keep our culture forefront and ensure we can best support each other and deliver for the charity.  

• Pipeline Management & Forecasting: Develop and maintain a robust pipeline of grant opportunities, regularly tracking progress, and providing accurate forecasting to help us make smart, strategic decisions for our future.   

• Data Management: Ensuring all grant funding information, relationships, and communications are accurately inputted and updated on our charity’s CRM database (Salesforce). Keeping things tidy and organised is key for good governance.  

• Grants landscape: Staying abreast of the trends and developments in the grants and trusts sector, identifying new approaches and opportunities to enhance Scotty's fundraising efforts and keep us ahead of the curve.  

• Team Support: Providing a helping hand with administrative support to other areas of the charity if required. We're all good team players here at Scotty's, and we always support each other.  

3-Month Goals:  

• Onboarding & Immersion: Dive deep and achieve a comprehensive understanding of Scotty’s operating system (The Scotty’s OS), our values, our behaviours, our mission, and the significant impact we have. This will happen through intro meetings with everyone on the team and a tailored onboarding program.  

• Grant Portfolio Audit & Handover: Conduct an audit of our existing grant portfolio, reviewing active grants, reporting schedules, and our funder relationships. We'll begin the handover process for existing relationships with the Head of Fundraising, ensuring a smooth transition.  

• Funder Engagement & Feedback: Reach out and initiate contact with at least 5 key existing funders. This is about listening, gathering their valuable feedback, understanding their priorities, and beginning to build those personal, trusting rapports.  

• Pipeline Initiation: Identify and qualify a minimum of 5 new potential grant-making organisations. We'll prioritise those who truly align with Scotty's mission and have the capacity for significant, multi-year funding – our future partners.  

6-Month Goals:  

• Income Target Ownership: Take full, enthusiastic ownership of ensuring we are on track to hit our existing grant budget lines. You'll provide regular and accurate forecasting, keeping us all informed and confident.  

• Relationship Deepening: Strengthen relationships with at least 5 key funders, leading to demonstrable progress towards increased or renewed multi-year support.  

• New Grant Acquisition: Secure at least 2 new grants of significant value (e.g. £10k+) from previously untapped funders, showcasing your success in converting those pipeline opportunities into real impact.  

• Strategic Grant Mapping: Develop a comprehensive grant funding strategy, outlining key target areas, funder tiers, and a detailed timeline for our major applications for the next 12-18 months.   

• Impact Reporting Enhancement: Collaborate internally to refine and enhance our reporting mechanisms. We want to ensure our data is readily available and tells the most compelling story for our funder reports.  

9-Month Goals:  

• Multi-Year Grant Success: Secure at least one new multi-year grant partnership with an annual income of £50k+, truly demonstrating your ability to unlock larger, sustained funding that makes a lasting difference.  

• Pipeline Expansion & Value: Add £100k+ of new, qualified grant fundraising opportunities to our pipeline each month, always with a keen eye on those high-value prospects.  

• Income Exceedance: Be on track to exceed the annual grant fundraising target, demonstrating strong performance and strategic growth that helps more bereaved military families.  

• Innovation & Best Practice: Introduce at least one innovative approach or best practice (e.g. involving AI) to our grant fundraising strategy. This could be a new, heartwarming cultivation event, a bespoke reporting format, or a new research methodology – anything that helps us grow.  

• Personal Development & Leadership: Review your personal development needs and opportunities, actively seeking ways to enhance your leadership in the grants sector and contribute to the wider fundraising team's success. We believe in growing together.  

Essential Criteria  

• Proven experience in charity grant management.  

• Strategic planning: Ability to develop, implement, and evaluate grant strategies that align with the charity’s mission and objectives.  

• Financial acumen: Competence in budgeting, financial monitoring, and reporting for grant programmes.  

• Stakeholder engagement: Strong interpersonal and communication skills, with the ability to build relationships with funders, beneficiaries, partners, and internal teams.  

• Analytical and decision-making ability: Skilled in assessing applications, monitoring outcomes, and making evidence-based decisions.  

• Excellent written and verbal communication: Ability to produce clear reports, guidance, and correspondence tailored to a variety of audiences.  

• Organisational skills: Ability to manage multiple priorities and deadlines in a fast-paced environment.  

Desirable Criteria  

• Sector-specific experience: Prior work within children’s bereavement, military-related charities, or with vulnerable children and families.  

• Evaluation and impact measurement: Familiarity with monitoring and evaluating the impact of grant programmes, including data analysis and reporting.  

• Policy development: Experience in developing or reviewing grant-making policies and procedures.  

• Public speaking: Confident in representing the charity at external events, conferences, or media opportunities.  

Additional Information  

• The role may require occasional evening or weekend work  

• Enhanced DBS check required  

• Travel will be required to events and team training days  

The Scotty’s Way  

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:   

1. Families Come First  

1. Everyone a Supporter, Every Supporter a VIP  

1. Love What You Do  

1. Remember, Every Day  

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.  

The application window for this role has been extended and will close on Friday the 5th of September 2025.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.   

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.   

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.  

The position can be based at Peace Direct’s office in Central London or in the Netherlands. Hybrid working is offered.  

Peace Direct does not currently hold a sponsorship license and therefore if you are applying to work in the UK/EU and do not have the right to work there, we cannot accept your application.

Who we are 
Peace Direct is an international charity with a vision for a just world, free from violent conflict. Working in partnership with local peacebuilders in some of the world’s most conflict-affected places, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace. More than that, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.

The Role 
Working within our International Partnerships, Programmes and Research (IPPR) team, you will develop, accompany, and coordinate locally-led peacebuilding projects, partnerships and networks, primarily in conflict-affected countries in the Great Lakes and Central Africa regions of Africa. You will also support the coordination of partnerships and engagement with local peacebuilding efforts in Democratic Republic of the Congo (DRC) within our multi-year programme ‘Local First: Transforming the Peacebuilding System’, funded by the Dutch MfA.

As Senior Partnerships and Programmes Officer you will work closely with our SPOs who manage existing partnerships and create opportunities to bring partners together to learn from one another. You will also support the development, coordination and delivery of Local First, working closely with the International Programmes Manager and Peace Direct’s Netherlands Country Representative.

We are looking for someone with experience supporting peacebuilding, development or humanitarian projects, with a good understanding of peacebuilding approaches, and who can build effective, trust-based relationships with local partners. You must be a team player who enjoys working collaboratively, have excellent organisational skills and be able to work in both English and French.

Still interested? Take a look at the job description to see full details about the role and whether it matches your skills and experience.  

How to Apply

Please send your CV and a cover letter detailing relevant experience and why you are interested in the role via Charity Jobs. Please indicate in your cover letter, should you choose to, whether you are applying through the Disability Confident Scheme.

We also offer candidates the choice of submitting a video clip, ie. a video cover letter if this is preferable to a written cover letter. To ensure fairness we suggest you turn the camera off so that we only hear your voice. The video should be no more than 2 minutes in length. You should email it as a video link via WeTransfer or any other file sharing tool, to our recruitment inbox, the address of which you will find on the jobs page of our website as unfortunately the Charity Jobs website does not permit a url to be inserted here.

For the video cover letter, the following should guide your speaking points. Please state the following:

· Your name;

· The job you are applying for;

· Describe your overall skills and abilities (as they relate to the post being advertised);

· A brief description of your work experience (in relation to the post being advertised);

· What makes you qualified for the new position;

· Any additional details that help introduce yourself

You should choose either a written cover letter or a video cover letter, but we request that you please DO NOT submit both.

Closing deadline for CV and cover letter is 23:30pm on Wednesday 27th August 2025.

Shortlisted candidates will be asked to complete a short supplementary information form.

First stage interviews will be held online during w/c 8th September 2025.
Second stage interviews will be shortly after, on a date to be confirmed to those selected through to the next round. 

Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+. As part of being a Disability Confident Committed employer, we welcome people with disabilities or health challenges to apply and those who meet most of the Essential requirements as laid out in the job specification will be guaranteed an interview for the job for which you are applying, through our Disability Confident scheme (formerly known as the Guaranteed Interview Scheme).

We welcome people from all backgrounds and strongly advocate our DEI policy and commitment to maintain an inclusive workplace culture; we take pride in being inclusive, fair, equitable and transparent, so we welcome a conversation about any DEI concerns you may have. Please contact our HR Manager, Lesley Agbarakwe. What’s important isn’t your level of education or the opportunities which you have had; it’s about your passion and how you seize the opportunities ahead of you to use your skills and knowledge in this field of work.

Our values and commitment to safeguarding
All offers of employment will be subject to satisfactory references and appropriate screening checks, which includes criminal records (DBS) checks. Peace Direct also participates in the Inter Agency Misconduct Disclosure Scheme (Misconduct Disclosure Scheme). In line with this Scheme, we will ask your consent to request information from previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation after having left previous employment.  

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Peace Direct is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Peace Direct engages. Peace Direct expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

Peace Direct is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm and to sign up to our Safeguarding policy and Code of Conduct.

The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity that aims to support young people to make safe choices about drugs and alcohol and reduce harm. We do this through increasing understanding of the effects and risks, and helping to develop life skills and resilience. The Foundation was set up in January 2014 by Tim and Fiona Spargo-Mabbs in response to the death of their 16-year-old son Daniel having taken ecstasy

We are recruiting a Drugs Education Coordinator (Scotland) to join our team. This role will involve the coordination and delivery of DSMF drug education in Scotland, based in the Grampian region, working with the Head of Education and Engagement and Director to develop provision regionally and more widely.

Suitable candidates will:

• be passionate about supporting young people to make safer choices about drugs and alcohol
• have experience of developing and delivering drug and/or alcohol education in schools, colleges and/or the community
• have experience of working with young people, including a knowledge of substance use and its impacts
• have experience of project coordination, with excellent organisation skills
• be a skilled and effective communicator, both in writing and orally, with a wide range of people and agencies
• enjoy working remotely in a small and busy team

Role 1 - Researcher or Senior Researcher (Permanent)

The Fabian Society is hiring a Researcher or Senior Researcher to lead on important, high-impact research projects, engaging directly with the government and stakeholders. You will:

• Develop project ideas and help secure funding from trusts and foundations, unions, charities, businesses and other funders.
• Write research and policy papers.
• Meet with leading politicians, advisors, sector experts and campaigners to discuss your research and debate new policy ideas.
• Write articles for leading media outlets and seek coverage and broadcast opportunities for your work.
• Represent the society and present your research at events and conferences.

We will look favourably on certain policy specialisms but we also value candidates who can become experts quickly. We are particularly interested in people who have expertise in housing, employment rights, social security, energy and climate, tax, public spending and macroeconomic policy. We also welcome applications from candidates with advanced quantitative skills. But if your expertise lies elsewhere, we will be happy to hear your plans.

We pride ourselves on providing strong progression routes for research staff. You will be trusted to work independently and take a leadership role, while also being supported and encouraged to develop. We are looking for staff who want to progress quickly, whether from Researcher to Senior Researcher, or from Senior Researcher to ‘Head of’ role.

Role 2 - Research Assistant (Fixed Term 12 Month Contract)

The Fabian Society is also hiring a Research Assistant on a 12-month development contract to support the new Fabian Housing Centre, as well as wider projects across the research team. 

You will undertake a wide range of activities, and contribute to the development of high-quality research reports, working closely with our Research Manager and Head of the Fabian Housing Centre.

We pride ourselves on providing opportunities for development and progression. This is a development role, which will involve both on- and off-the-job training opportunities. Following completion of the development role, we aim to offer a permanent role.