Service administrator jobs

Care about community? Good at making connections?

Community Catalysts CIC is a busy, buzzy social enterprise that tries hard to live up to its name. We’re extending a successful project that has been running for 3 years in partnership with Suffolk County Council and need an energetic, and imaginative person to help coordinate things for us.

We are looking for a person to join our existing team of Catalysts to support local entrepreneurial people and community organisations to offer new and creative care and support options for people who need help at home and in the community. In this way we will help people to get the support they need to live the life they want.

To do this job you must:

· Understand the world of care - but maybe feel it could do with a bit of a shake up!

· Be a real people person - able to work well with all sorts of folks with confidence.

· Instinctively make connections - and join up dots that are sometimes less than obvious.

· Be able to spot what people are good at and nurture it.

Have a look at our website and the job description and person specification for more information about us and the job. You will be employed by Community Catalysts and based in Suffolk.

Closing date for applications is on 23rd July at 1.00 pm and interviews will take place in Ipswich on 29th July 2025.

We welcome applications from people from all sections of the community.

We’re looking for a proactive and capable People Operations Manager to manage the day-to-day HR and volunteer operations at our charity. You’ll play a key role in supporting our staff and volunteers, ensuring smooth processes, legal compliance, and a welcoming, well-run office environment.

What You’ll Do:

- Oversee recruitment, onboarding, and support for staff and volunteers

- Manage HR systems and workforce data

- Coordinate learning and development, ensuring compliance and CPD

- Act as site manager for our office, ensuring H&S and legal compliance

What You’ll Bring:

- Experience managing people and processes with professionalism and care

- Strong organisational and communication skills

- A proactive, can-do attitude and ability to juggle priorities

- Knowledge of HR, H&S, and volunteer best practice

We're looking for a kind, compassionate and resilient Team Leader to join our homelessness & complex needs service in Kensington & Chelsea.

£31,534.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff.

You will lead in carrying out supervisions, case work management and working with the team to achieve service objectives.

You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

9 - 5pm working Monday & Friday. Occasional asked to work weekend to ensure service needs are supported.

What you'll do:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service

- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication

- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans

- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly

- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch

- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer

- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations

- Deliver an out of hours on-call service for region, where required

- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of service , as appropriate

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, networks in local business community

- Approachable and open behaviour

- Prefers working as part of a group or team

- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

- Has a practical and logical mind and is naturally well organised

- Thrives on change and enjoys dynamic diverse environments

- Is confident with high levels of self-esteem

- Is respectful, articulate and sensitive in style of communication

- Is passionate and enthusiastic about his/her career and job experiences

- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

- Educated to degree level or equivalent

Desirable:

- Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

7.5 hours per week – term-time only / £33,795 per annum pro rata / permanent / one day per week - any day Monday to Thursday, excluding Friday / the role will commence at the beginning of September 2025.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Established in 1996, Dialogue School Counselling is a BACP accredited school counselling service covering Sussex and Surrey.

We are recruiting for qualified counsellor or therapist with experience of working with children and young people to join our team and deliver our service at Shoreham College from September 2025. Shoreham College is an independent day school for boys and girls aged 3 to 16, and we have been providing the college counselling service here since 2017.

We are seeking candidates who are passionate about making a difference to lives of the children and young people they work with. You'll have a keen interest in and experience of working with children and young people of primary and secondary age.

Key responsibilities

·You will provide an ethical, professional counselling service at Shoreham College

·Run a suitable appointment system flexible to the needs of the school, offering students appropriate assessments and counselling appointments

·Manage the tight time boundaries of the role and the often complex and varied workload

·You will establish good professional working relationships with key school staff. This will include discussion of referrals, waiting lists and appointments, managing a session timetable within the school day and agreeing a process for students coming to and from sessions

·Carry out initial clinical and risk assessments and establish appropriate referral pathways with other services where appropriate. Continually assess risk throughout each student’s counselling

·You will be required to undertake assessments with parents/carers and counselling sessions, complete all associated admin and attend regular clinical supervision and line management meetings

·Follow YMCA Dialogue safeguarding procedures; to know who the School’s Designated Safeguarding Officer/s is and how to contact them when a safeguarding concern arises

·Work at all times within the BACP Ethical Framework for the Counselling Professions and maintain individual membership of the BACP (or other professional body such as HCPC)

Qualifications, knowledge, and experience

• You will have counselling or psychotherapy qualification minimum Level 4 and ideally Level 6, with 2 years’ post qualifying experience in individual counselling or therapy with children preferred, to include working with risk issues
• You will have a BACP Membership; BACP Registered or Accredited. Or other professional body e.g. HCPC
• You will also have a sound understanding of child protection and vulnerable adult safeguarding issues, policies, and procedures
• You will be confident in identifying and responding to safeguarding concerns and have experience of working in a school setting
• You will have a keen interest in working with children and will be familiar with using creative therapeutic approaches, along with experience of working in a school setting
• You will have a professional, flexible attitude with excellent interpersonal skills and the ability to manage your time well

Principal Mobility Planner 

Scotland

£41,738 per annum (pro rata for part time hours)

 Ref: 21REC 

Full Time 37.5 hours per week – happy to talk flexible working

Base: Edinburgh or Glasgow hubs with flexibility to work from home a proportion of the time.

About the role

As the Principal Mobility Planner, you will lead Sustrans Scotland’s Transport Planning function to support the effective delivery of programmes and act as a senior influencer in active travel across Scotland.

You will have responsibility for leading the Transport Planning function, providing services across the range of programmes and projects Sustrans delivers. You will lead the delivery of active travel & integrated transport planning strategies and steer for capital projects, services and programmes across Sustrans Scotland and for the National Cycle Network forward planning, while providing up to date technical knowledge and advice on best practice within the sector to colleagues and other partners.

Responsible for setting the operational function and best practice, you will ensure prioritisation and allocation of resources to deliver projects against a range of financial and performance targets set in conjunction with our clients.

This role will require travel and work at locations as necessary to undertake work on behalf of Sustrans. You will work from a Sustrans office in Edinburgh or Glasgow with the flexibility to work from home.

About you

You will have a transportation and/or planning background (disciplines such as but not limited to town planning/city planning/transport planning) allowing you to develop a strategic action plan to deliver and support coherent and strategic network planning for active travel in Scotland. You should have proven experience of working on a diverse and complex range of design projects, considering place and movement functions alongside interactions of vehicular traffic.

You should have demonstrable experience of leading, motivating and managing a multi-functional team.

Your communication skills must be finely honed, allowing you to effectively communicate and build good relationships with colleagues, representatives from central and local government, active travel delivery partners, communities, Transport Scotland and other key stakeholders.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 27 July 2025.
• Interviews will take place in person at our Edinburgh office the week commencing 4th August 2025. If you are unable to attend in person, please contact us to request an alternative arrangement.

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

Welfare Benefits Advisor

Supporting Leicester South Foodbank

Job Description

Responsible for:

To assist in providing an efficient and effective Welfare Benefits service within the various foodbank hubs to assess eligibility, maximise income and review and appeal decisions as appropriate. Required to provide advice through various service delivery points, including outreach locations.

Responsible to:  Team leader, and Service Delivery Manager

Base Location:

Hours: 20 Hours per week

Term: Fixed Term until October 2026. This may be extended dependant on further funding opportunities

Salary:£13.50ph
Holidays: 25 days p.a. plus 8 days Bank Holidays pro-rated if the role is part time

Main Responsibilities: 

• Uphold the aims and principles of the Helping Hands Community Trust and the Leicester South Foodbank.
• Work within the service’s ethos and values, especially regarding equality and discrimination.
• Work within health and safety guidelines, sharing responsibility for own health and safety and that of colleagues.
• Keep up to date with legislation, policies and procedures and undertake appropriate training.
• Provide confidential, specialist, advice to clients at our main hub and in consultation with the Operational manager, outreach surgeries and venues across Leicester and Leicestershire
• Present a range of solutions, pointing out the advantages and disadvantages according to the client’s personal situation and make recommendations based on this information
• Ensure that all advice and solutions are presented in accordance with the charity’s policies and procedures and in line with AQS
• Assessing client needs through confidential interviews and hold a personal caseload
• Keeping confidential records, updates and training on our CMS (AdvicePro)
•  Adhere to our Safeguarding, confidentiality and GDPR Policies and procedures
• Keep up to date with changes in legislation, policies and practices in relation to Welfare Benefits, and sharing such information to other members of the team
• Maximise benefit to clients by working closely with Money/Debt Advisors within our team.
• Attend relevant internal and external meetings as agreed with the line manager.
• Prepare for and attend supervision sessions/team meetings/staff meetings/annual appraisals as appropriate.
• Work to Key Performance Indicators at AQS quality standards.

 Casework

• Using the AdvicePRO database to maintain electronic case records, for the purpose of continuing casework and information retrieval. These records must be inputted onto the database immediately following the appointment to ensure the records are up to date and accurate
• Act where necessary by calculating, drafting or writing letters and producing written submissions for clients as appropriate
• Provide advice work covering the full range of Welfare Benefits law.
• Negotiate with third parties.
• Ensure income maximisation through the take up of appropriate benefits.
• Prepare paper submissions to the appropriate statutory bodies, tribunals and courts as appropriate.
• Assist with related problems where they are an integral part of the case and refer to other advisers or specialists as appropriate.
• Make outreach visits, where necessary and subject to resources and risk assessments.
• Provide advice and assistance to staff and volunteers across the whole range of Welfare Benefits issues.
• Ensure that all casework conforms to the AQS quality standard.

Administration:

• Make recommendations for improvements to services.
• Effectively utilise AdvicePRO for statistical recording, case recording & document production.
• Provide 1 Case study/Good news story Monthly to the line manager
• Keep up to date with policies and procedures
• Undertake appropriate training relevant to the role, including CPD Courses.

Essential:

•  English and Maths Grade C/Level 4 or above
• ·Full UK Driving License with business insurance
• Traveling across sites in Leicestershire to see clients in appointments
•  IT Confident
• Proficient in Information, Advice and Guidance to clients
• Understanding of the Welfare Benefits system, and keeping up to date with the change alerts
•  Knowledge and experience of giving competent accurate Welfare Benefits advice casework to AQS Quality Mark standards.
• Understanding the implications of Welfare Reform and the impact on clients and families
• Able to do Benefit checks, to help maximise the client’s income
• Organised and can prioritise own work, to meet targets
•  Being GDPR compliant at all times
• Active Listening skills.
• Flexibility and willingness to work as part of a team.
• Ability to be professional, and considerate at all times
• Empathetic, inclusive and with reassuring attitude
• Ability to cope with stressful and emotionally charged situations.
• Ability to remain patient and calm whilst under pressure
• Have good problem solving skills.
• Ability to give and receive feedback objectively and sensitively, and a willingness to challenge

Desirable:

· Previous experience of working with the AdvicePRO CMS data base

· Ability to deliver services using video links via Microsoft Teams, and Zoom

· Ability to deliver services via social media and our interactive website

About NZF

National Zakat Foundation (NZF) gives Muslims around the UK a way to bring their Zakat to life.

It is the only organisation with a nationwide reach that helps Muslims calculate and give Zakat or apply for Zakat.

This is an exciting time to join NZF. With over ten years’ experience in collecting and distributing Zakat in the UK, NZF seeks to help as many people in need as possible with an experience that makes them feel valued members of the Muslim community.

How this post supports NZF’s vision and mission

The post-holder will be responsible for offering support to the Director of Finance and Governance to ensure effective outputs within a high-performance environment, adhering to the highest standards of corporate governance.

The main responsibilities of this role include tracking, collating, and recording essential performance information; providing administrative support for the Board meetings, sub-committees, working groups, senior leadership meetings and team meetings; maintaining governance procedures and ensuring their adherence; and managing and maintaining risk registers.

To succeed in this role, you will have a passion for the non-profit sector. You will be highly organised and diligent, showing great attention to detail. You will be proactive and possess excellent oral and written communication skills. You will have excellent people management skills with the ability to build effective, professional relationships with internal and external stakeholders, ranging from senior managers, directors and external stakeholders. You will be highly motivated, versatile, empathetic, and have a good eye for detail. You will ensure that policies and processes are being implemented effectively across the organisation.

Typical Accountabilities of position:

Board and Senior Leadership meetings:

· Maintain a forward-looking calendar of Board, Board Committees and Senior Leadership Team meetings and agenda items and set up the meetings.

· Support line manager to prepare agendas, co-ordinate timely pre-read papers, write minutes, and track agreed actions.

· Maintain consistent Terms of Reference across all Board Committees.

· Provide administrative support to the line manager and Board with recruitment, induction, performance management and succession planning for the Board and Board committees.

· Manage and maintain Trustee documentation to ensure that information is transparent, up to date and readily accessible.

· Provide administrative support to the line manager and Board Chair with a periodic review of the Board, its value and behaviours, practice and operations.

Compliance:

· Ensure compliance with requirements and guidelines of Charity Commission, Companies House and other regulatory bodies.

· Coordinate the narrative, design and approval of the Annual Report and Accounts.

· Ensure appropriate governance information reflected in external communications.

· Ensure full and accurate reporting provided to grant funders.

Governance and risk management

· Support governance within the functions, and ensuring appropriate guidance and advice provided from those functions to the wider team.

· Manage and maintain risk registers across the departments.

Approach

· Comply with relevant legislation and regulation ensuring that good practice is observed.

· Understand and support the vision, mission and aims of NZF.

· Adhere to and champion NZF’s policy and practices on safeguarding.

· Ensure the approach is coordinated with key stakeholders across the organisation.

· Undertake any other duties requested by the line manager commensurate with the role.

Relationships and Stakeholders

· Executive Team, Trustees, Advisors and other staff across the organisation

· External consultants, freelancers, and partners

Why work with NZF?

• Flexible working 

• Enhanced Maternity / Paternity pay 

• Ethical pension 

• Health cash plan (Medicash) 

• Days off for religious holidays 

+ How to apply

Please send a cover letter with a CV. 

The cover letter must show why you are a suitable candidate, demonstrating any relevant knowledge and skils, experience and behaviours that match the requirements for the post. The cover letter should not exceed 2 sides of A4.

 Applications close – Friday 27 June 2025.

Interviews expected – Week Beginning 30 June 2025.

For more information about the role or how to apply, you can click on the job pack Governance Officer Job  on the website ( NZF) under vacancies. 

Note: an application for a DBS certificate wil be submitted in the event of the individual being offered the position. A copy of the Charity’s ‘Hiring policy -ex offenders’ is available on request. 

Head of Individual Giving & Supporter Engagement

We are looking for a Head of Individual Giving & Supporter Engagement to join the team in this hybrid working role.

This is an exciting time to join the team and the charity on its incredible journey.

Position: Head of Individual Giving & Supporter Engagement
Location: Cambridge/Hybrid
Salary: £50,000 - £55,000 per annum (depending on experience)
Hours: Full Time (37.5 hours per week)
Contract: Permanent

Closing Date: Thursday 24th July 2025
 

The Role

You will lead the Individual Giving and Supporter Engagement strategy, delivering the growth needed to make two new hospitals – Cambridge Cancer Research Hospital and Cambridge Children’s Hospital – a reality.

You will:

• Lead a team of fundraisers to deliver inspiring appeals and innovative fundraising propositions.
• Drive net income and supporter growth across all Individual Giving streams including regular giving, digital, appeals, and lottery.
• Oversee budgeting, forecasting, and analysis, ensuring activities are insight-led and maximise return on investment.
• Develop first-class donor journeys and stewardship experiences to foster supporter loyalty.
• Play a pivotal role in engaging Addenbrooke’s patients and staff to build a sustainable mass participation fundraising model.

If you’re passionate about transforming healthcare and understand the power of emotionally intelligent donor engagement, we’d love to hear from you.

About You

We’re seeking an ambitious and data-savvy fundraising leader who can think both strategically and creatively.

You will have:

• Significant experience in direct marketing and individual giving at management level.
• Strong leadership credentials with a proven ability to develop and motivate teams.
• A track record in delivering successful donor acquisition and retention campaigns.
• Exceptional understanding of supporter engagement, CRM systems, and compliance including GDPR.
• Experience in developing innovative products and donor propositions, ideally in a healthcare or charity setting.

Benefits Include:

• Pension Scheme with 7% Employer Contribution
• 25 days annual leave (plus Bank Holidays) increasing with service
• Birthday Leave
• Health Cash Plan (Medicash)
• Employee Assistance Programme
• Group Life Assurance (4x salary)
• On-site Leisure Centre
• Cycle to Work Scheme
• NHS Discount Schemes

About the Organisation

Addenbrooke’s Charitable Trust (ACT) is the only charity dedicated to supporting innovation in patient care across Cambridge University Hospitals. We’re working to make two world-leading hospitals a reality and improve lives for thousands of people across the region and beyond. Our supporters are at the heart of what we do – many have experienced our hospitals first-hand and their stories are integral to our success.

ACT is committed to diversity and welcomes applications from all backgrounds.

Other roles you may have experience of could include: Individual Giving Manager, Supporter Engagement Manager, Head of Fundraising, Direct Marketing Manager, Lottery Fundraising, Head of Donor Development, Head of Supporter Experience.

Are you passionate about shaping health policy and influencing decision-makers? Join The Royal College of Radiologists (RCR) as our Public Affairs Adviser and play a pivotal role in amplifying the voices of our Fellows and members. This is a unique opportunity to make a tangible impact on the future of clinical radiology and oncology.

As the Public Affairs Adviser, you will be instrumental in establishing the RCR as a key player in the health agenda. You will lead on the planning and delivery of public affairs activity, provide strategic advice to senior leadership, and work collaboratively across teams to influence policy and stakeholder engagement. You will also support the development of integrated campaigns and ensure our voice is heard across the UK and devolved nations.

What you will do: 

• Devise and deliver public affairs strategies aligned with RCR’s objectives.
• Build and maintain relationships with parliamentarians, civil servants, and key stakeholders.
• Provide strategic advice and briefings for senior leadership.
• Coordinate public affairs activities across the UK and devolved nations.
• Collaborate with media and digital teams to create impactful campaigns.
• Monitor political developments and identify influencing opportunities.
• Support member engagement and promote public affairs initiatives.

What you need:

• Sound knowledge of political and parliamentary processes.
• Proven experience in public affairs and stakeholder influencing and engagement.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Commitment to the values and objectives of the RCR.

If you’re ready to take on a challenging and rewarding role that supports doctors delivering medical imaging and cancer care, we’d love to hear from you. Learn more about the role and the RCR in the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

JOB TITLE: HR Coordinator

LOCATION: Great Horwood, Buckinghamshire (minimum 3 days in office per week)

SALARY: £35 - £40k FTE (pro rata) based on experience

JOB TYPE: Permanent, 4 days per week (30 hours)

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease with our Bio Detection Dogs.  We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist innovative field.

MAIN PURPOSE & SCOPE OF THE ROLE:

The HR Coordinator will provide specialist and proactive support to other departments within the charity to ensure organisational compliance in all relevant areas relating to HR.

WHAT YOU’LL DO:

Reporting to the People Engagement Manager, you will be supporting the Charity to set and deliver on its People Strategy. You will be responsible for providing operational HR services, advice, and guidance with a primary focus on HR transactions, employee relations management, engagement, recruitment and performance management.  You will identify, analyse and utilise HR data to inform decision making and identify more efficient ways of working.

Reports to: People Engagement Manager

ABOUT THE ROLE

You will lead the development and implementation of a best practice approach to recruitment.

You will advise managers on best practice techniques for monthly one-to-one meetings and annual appraisals to ensure staff feel confident to openly discuss challenges as well as successes.

You will review and update our existing HR policies and procedures, ensuring they not only comply with current HR law but importantly promote best practice.

You will also work with the senior leadership team to develop a set of organisational values that prioritise equality, diversity and inclusion and reflect best practice, ensuring these are then communicated to all staff, volunteers, and stakeholders.

This is a rare opportunity to join a charity that wants to strengthen the support it provides to its staff and volunteers.

Responsibilities of the Role

· Maintain all HR policies and procedures ensuring they are regularly reviewed and updated to reflect relevant legislation and best practice.

· Ensure managers and staff are aware of and understand policies and procedures, communicate changes, and provide support to managers when interpreting policies as required.

· To work in collaboration with the CEO and Senior Leadership Team in leading Medical Detection Dogs towards our vision of becoming a staff-centric charity.

· Provide an efficient service to deliver HR transaction activities throughout the employment lifecycle, from offer to off-boarding.

· Provide support, guidance, and advice for managers in conducting and concluding employee relations cases, including absence, performance management, disciplinary and grievance cases, ensuring adherence to policy.

· Manage, maintain, and deliver the charity’s onboarding induction to new members of staff.

· Always maintain the highest levels of discretion and confidentiality.

· Be a role model within the charity demonstrating MDD’s values and behaviours at all times.

· Monitor completion of performance appraisals and one to one meetings, issuing reminders and offering support to managers as required.

· Coordinate and support the delivery of employee engagement surveys, including planning, analysis, reporting and follow up actions.

· Produce regular HR reports and people data metrics for the Senior Leadership Team (e.g. turnover, tenure, sickness absence trends, performance outcomes).

· Maintain and update the HR system (Breathe HR), ensuring employee records are accurate and up to date.

· Prepare and submit monthly payroll changes to the finance team in line with payroll deadlines.

· Manage staff benefits including the health cash plan, life assurance, pension scheme and long service awards.

· Produce and circulate internal HR communications such as staff newsletters, HR updates and policy changes.

· Coordinate and support learning and development activities, including booking and maintaining training records and delivering HR related training for managers and staff (e.g. one to ones, appraisals, HR systems).

· Assist in developing employee engagement initiatives.

· Contribute to wellbeing and inclusion initiatives.

PERSON SPECIFICATION:

Experience & Qualifications

Essential

· CIPD Qualified and a minimum of 3 years’ experience in a similar role or currently undertaking the qualification.

· Employee relations (e.g. performance, absence, disciplinary, grievance, redundancy, etc) case management in line with current UK employment legislation

· Management of end-to-end recruitment activity, supporting hiring managers and focussed on candidate experience

· Excellent interpersonal, networking and communication skills

· Experience of managing relationships with staff at all levels

Desirable

· Experience of reward and recognition practices

· Experience of managing and inspiring staff, including encouraging innovation and improving ways of working to build a resilient and high performing team culture that delivers results

· Effective organisation and administrative skills gained within HR

· Experience on use of HR database (BREATHE)

Knowledge & Skills

DESIRABLE

• Ability to work independently and under minimal supervision in a fast paced and demanding environment, exercising good judgement, and using own initiative.
• Ability to work supportively and effectively within and across teams and build good working relationships
• Ability to maintain confidentiality when appropriate
• Proficiency in using Microsoft Office

· Highly effective written and verbal communication skills

· Good influencing and negotiation skills

· Strong people management skills with the ability to train and develop individuals and create a ‘one team’ ethos

Other Requirements

· A full current driving license

· Comfortable with dogs in the workplace/office

DIVERITY, EQUALITY & INCLUSION

We are a welcoming, diverse, and inclusive Charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

Charity Values

All employees are expected to uphold the charity’s core values in their daily work. This includes demonstrating respect through open and considerate communication, fostering cooperation by working collaboratively, maintaining honesty in all interactions and ensuring fairness through just and transparent decision-making.

Benefits

· Sick Pay

· Health Cash Plan

· 26 days holiday, increasing with service

· 5% Employer Pension Contribution

· Free On-site parking

· Life Insurance

Job Summary

Location : Requirement to attend our sites in Basildon, Harlow and Thurrock if required and to team meetings quarterly.

Type: Remote

Salary: £48,000.00 per annum

Hours :  37.5 hours per week

Term: Permanent

Main Responsibilities:

Leadership

1. As a member of the Operational Leadership Team and wider Senior Leadership Team, work collaboratively and take collective responsibility for the strategic management and leadership of the organisation.

2. Work closely with the CEO, Treasurer and Board of Trustees to facilitate good governance and risk management.

3. Manage, maintain and develop all financial systems and control; increasing their impact and quality, and implementing best practices in financial management.

4. To supervise finance assistants and ensure that they are adhering to financial code of practices.

Financial Management

1. Lead and manage all aspects of the financial cycle, including budgeting, forecasting, fixed asset management, reserves & designated fund management and financial reporting.

2. Work with HR & Payroll Officer to manage and retain oversight of the day to day financial operations, including accounts payable, accounts receivable, banking and general ledger maintenance, including the reconciliation of petty cash, credit cards and all bank accounts on a monthly basis reviewing and approving payment runs and payroll.

3. Work with the CEO and Senior Leadership Team to prepare the annual budgets and forecasts.

4. Lead and manage the provision of regular budget monitoring and reports to budget holders.

5. Assist with the budget preparation for funding bids. Manage, monitor and keep track of any grants, funding or commissioned income, working with relevant managers to provide relevant financial information for inclusion in monitoring reports.

6. Lead and manage the provision of quarterly financial reports to the Board and advise them on financial issues as appropriate

7. Provide insightful financial analysis and reporting to inform and support organisational management, development and decision[1]making, and funding applications across the organisation.

8. Work with the CEO to prepare medium term financial forecasts for the organisation to support strategic decision-making and delivery of strategic priorities.

9. Lead on the audit process and the preparation of year end accounts to trial balance including preparation of the audit file and the closing down of the accounts on our accounting management system to ensure that the organisation is compliant with legal requirements and good practice.

10. To work closely with the CEO, Senior Leadership Team and designated Trustees to advise, review and cost the annual pay award.

11. To provide back-up and holiday cover for the processing of monthly payroll.

12. To work with and support the HR & Payroll Officer in providing payroll information and reconciling payroll monthly.

Governance and compliance

1. Ensure compliance with all relevant financial regulations and reporting requirements (e.g. Companies House, HMRC and the Charity Commission).

2. Attend Trustee Board meetings to report on financial matters, including the identification and management of financial risk, and provide any relevant reports.

3. To support the Trustees, SLT and line managers in managing our finances carefully and within our financial means, through provision of advice, guidance, support and training.

4. To be the main point of contact with external auditors.

5. To ensure that robust financial controls are in place, underpinned by appropriate financial policies and procedures and to ensure that they are adhered to and that the organisation is protected from fraud and error.

Closing date for applications : 21st July 2025

It’s an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

About the role 

Our celebrity ambassadors play an important role in the work we do. Through sharing their stories, campaigning, fundraising and support at events, they are helping us to increase understanding of what it is to be affected by Parkinson’s in the UK today.

You’ll play a key role making sure that we have strong relationships with our celebrity supporters, identifying and engaging them in the most relevant opportunities, across all areas of our work.

You’ll lead on their involvement in fundraising and media opportunities, but support across the board. Working with teams you’ll make sure our ambassadors are looked after and fully briefed for every event. 

What you’ll do:

• Lead on celebrity support for our portfolio of fundraising events across the UK, project managing each engagement from pitching and briefing, to overseeing and thanking

• Develop and nurture new and existing strategic relationships with high profile supporters through agents / publicists

• Work with the Celebrity Lead to develop stewardship plans

• Coordinate, manage and monitor requests for celebrity support from across the charity, delivering appropriate celebrity involvement and tracking its impact for reporting

• Research, due diligence, brief and pitch campaigns and events to high profile celebrities, their managers, publicists, key decision-makers, influential individuals and their wider networks to get buy in and support

What you’ll bring:

• Outstanding written and verbal communication skills

• Exceptional organisational and multitasking skills and the ability to prioritise and manage your workload to meet deadlines 

• Experience of managing relationships with high profile individuals and an understanding of press and social media is desirable 

• Natural networking skills, with the ability to build new relationships and nurture existing relationships with confidence, sensitivity and discretion 

• Confidence in project management and problem-solving

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

London & the South East

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.

· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

• Flexible working hours to balance home and working life

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Company car for front line care posts

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Salary: London Living Wage £27,007.50 p.a. FTE

Contract: 6-month fixed term contract with the prospect of progression to a permanent Coordinator role

Location:  Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.

We are seeking interns to work in London and North Kent

Reporting to: Programme Hub Manager

About the Role:

Here at Construction Youth Trust, we're on the lookout for enthusiastic individuals who are excited to learn and ready to dive into a supported internship. This is a fantastic chance to get a hands-on feel for what it's like to work in the charity sector. You will also have the opportunity to contribute to the wider development of the Trust e.g. participation in strategic working or Task & Finish groups.

We are particularly looking for individuals at the start of their career interested in working directly with young people within our Delivery Team

As a Delivery Team Intern, your key duties and responsibilities could include:

· Supporting the team to deliver fun and engaging programmes and activities for young people to get them ready for the working world by building on their skills and confidence.

· Supporting the team in the development of effective long-term working relationships with schools and referral partners.

· Supporting the team to enlist, manage and coordinate the support of local industry partners to connect young people with opportunities and employers that match their unique strengths and interests.

· Supporting the team with administrative tasks, helping to register, monitor, and evaluate the young people participating in programmes and activities.

· Please note that you will be required to travel across London regularly

About You

What we’re looking for in our new Intern(s) includes:

· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.

· Enthusiastic about connecting young people to opportunities, particularly those facing significant barriers to work.

· Have a ‘can-do’ attitude, as our Intern you will be expected to get involved in a variety of our programmes and activities.

· IT literate and digitally savvy

· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.

· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.

About Us

Make a big impact with a dynamic small charity transforming young people’s lives London.

Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.

We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.

The Construction Youth Trust team works in a fast-paced environment, so we’re looking for someone who is well-organised, detail-oriented and will be proactive in finding effective solutions. You should have excellent communication skills, the ability to build relationships and a willingness to learn.

At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.

We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.

What we offer:

As one of our interns, you'll gain valuable skills to kickstart your career, with the prospect of progressing into a Coordinator role with us. Plus, you'll have an internal buddy to support you and help you settle in throughout your internship.

You’ll be eligible for many of our benefits including:

· 25 days annual leave per year, plus an additional “Day for You”, (pro rata for part-time or any period less than 1 year) which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year

· Opportunity to take a 6-week sabbatical after 3 years of service

· The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%

· All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.

· Access to Workplace Options EAP (a provider of employee support services)

· Opportunity to Work from Home

· Opportunity to take part in the wider team’s wellbeing and social activities

· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).

How to Apply

If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form and include a supporting statement (max. 500 words) explaining why you're interested in this role and how you meet the person specification.

Previous applicants need not apply. CV's alone are not considered a full application and si will not be considered.

Closing date: 25th July 2025. However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.

A second interview may also be required.

You can access the Application Form, Job Description and Person Specification for this role using the linked document on this site.