Service Administrator Jobs
Fixed term contract until the end of March 2025
14 hours per week
£23,488.66 per annum / £9,395.46 pro rata (plus allowances)
Home based with some travel in the West Midlands
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within the West Mercia team and will be to support:
-Administration for the Steer Clear team, including organising meetings to triage young people and taking minutes
-Organising and inputting data for the Climb Service to support commissioner reports
-Working alongside the other administrative assistant to complete administrative tasks that arise in the team
We are currently looking for an organised and reliable to join our dynamic, ambitious team.
In order to be successful in this role, you must have:
-Excellent organisational skills
-An ability to take clear meeting minutes
-Microsoft Excel skills including understanding manipulating data
-An ability to problem solve
-An ability to organise others
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
The closing date for applications is midnight on 16th May 2024. If after 14 days we have received enough applications, we reserve the right to close this vacancy from the 2nd May onwards.
Interview date TBC
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
IN1
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit a Supported Accommodation Administrator to provide a welcoming environment and lead on the administration of systems that enables the Supported Accommodation services to operate effectively including: housing management, referrals, financial management and health and safety. This is an exciting role in our Supported Accommodation team that will be the first point of contact for the hostel and input information on the client database in order to ensure that all staff have timely and accurate information about residents. You will also assist the Registered Manager in recording and reviewing documentation in relation to the Supported Accommodation (England) Regulations 2023 and our registration and regulation under OFSTED. In addition to this, you will process voids (vacant rooms) in line with housing management procedures, ensuring that rooms are cleared and liaising with the Facilities Manager to ensure that rooms are habitable as soon as possible.
Please refer to the job description for further information.
In your application form, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
Please note that the hours for this role are 8am-4pm Monday-Friday.
We are committed to safeguarding and promoting the welfare of children. The Centre requires job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
The client requests no contact from agencies or media sales.
Are you an experienced administrator ready to ensure the smooth operation of the Fundraising Preference Service (FPS), collaborating closely with the public and charity organisations?
Prospectus is delighted to be partnering with the Fundraising Regulator for the recruitment of an FPS Administrator on a full time six month contract. The role is offered on hybrid basis with two days in the London office.
The Fundraising Regulator is an independent, non-statutory body that regulates fundraising across the charitable sector in England, Wales, and Northern Ireland.
The Fundraising Regulator is committed to diversity, equality and inclusion. They want their workforce to be truly representative of the society they are here to support and protect so that they can regulate effectively. They also want each employee to feel respected and able to give their best. They do this by operating a fair and inclusive recruitment process to reach a diverse pool of candidates. This is also supported by various policies that encourage a flexible and supportive working environment.
This role is a 6-month contract and the successful candidate will report directly to the FPS Contracts Manager and will be instrumental in ensuring the FPS functions efficiently. This role is vital for facilitating smooth communication between the public and charities, as well as for improving compliance within the charity sector.
This role involves managing the daily operations of FPS, processing requests through the telephone helpline and online portal, and ensuring the timely distribution of system-generated letters. The job also requires engaging with charities to ensure they promptly collect their suppression requests, identifying non-compliant organisations, and contributing to team initiatives.
The ideal candidate should have excellent customer service and communication skills, proficiency in using web applications, databases, and Microsoft Office, as well as the ability to interact effectively with stakeholders. They should possess a methodical approach to repetitive tasks, pay close attention to detail, prioritise workload, and meet deadlines with minimal supervision. Desirable qualities include a background in call handling, experience in charity or regulatory sectors, and familiarity with charity fundraising.
This job is a unique chance to apply administrative skills in the charity sector, making a meaningful difference in how charities interact with the public and improving the FPS service.
If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Fleet Administrator
Part Time - 21 hours per week
Up to £25,000 per annum (£15,000 pro rata) + benefits (including 25 days annual leave and pension)
Leatherhead, Surrey KT22 7TW
About the role:
This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint a Fleet Administrator. This is a newly created part time role following a period of growth. The Fleet Administrator will be responsible for the efficient administration of the fleet to ensure that Rainbow Trust vehicles are managed effectively, accurate records are maintained, and costs are minimised, working closely with suppliers to ensure the smooth running of the fleet with minimal disruption.
The Fleet Administrator will form a vital part of the Finance and Operations Team supporting the Facilities & IT Manager in the management of the Rainbow Trust fleet. Rainbow Trust operates a fleet of approximately seventy vehicles situated across our nine regional teams. It is vitally important that our Family Support Workers have a reliable vehicle for attending family visits and transporting families to hospital.
Full training will be provided and previous experience of managing a fleet is not required, although is desirable. A good level of maths, excellent communication, planning and Microsoft Excel skills are required to be successful in this role.
This is an excellent opportunity to maintain a breadth of fleet administrator experience with increased responsibility.
What we’re looking for:
· Highly motivated and disciplined approach to work – good customer service with the ability to liaise with different stakeholders, manage workload effectively and respond well to change.
· A helpful and supportive team member – who can work collaboratively with others.
· A high level of attention to detail and accuracy – producing precise, high quality, consistent work to meet deadlines.
· Confident use of MSOffice and extensive experience of Excel – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.
· Applications will be particularly welcome from those who have experience of fleet administration – acting as the main point of contact for vehicle issues and liaising with leasing and insurance companies. Full training will be provided where required.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes:
· Flexible working hours to balance home and working life
· Access to the Blue Light Discount Card Scheme, and other rewards and discounts
· Time off in lieu
· Bike to work, season ticket loan and payroll giving schemes
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping
· A recommend a friend recruitment referral bonus
If you’d like to find out more about these benefits and working with us, please visit our website
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.
How to apply:
Please send your CV and a covering letter highlighting why your application meets the criteria set and should be considered above others to us via the link.
Closing date: 22 March 2024
Interview dates: Interview dates to be confirmed
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
Location: Cameroon Salary:Competitive, local terms and conditions will apply Contract: 24 months Fixed Term Contract (renewable)
An excellent opportunity has arisen for a Finance and Support Services Manager (FSSM) to join our team in Cameroon. The post-holder will oversee the management of Sightsavers Finance and Administration in the Cameroon Country Office. Reporting to the Country Director they are responsible for monitoring the country resource management and identifying risks or issues.
Key accountabilities but not limited to:
- Excellent financial management and risk mitigation through compliance with local regulations and adherence to the organisational Financial Framework
- Implementing financial management and controls; financial planning and budgeting; financial monitoring and audits
- Monitoring and retaining accurate financial records
- Leading support services for the country office through management of logistics and procurement of supplies
- Delivering/overseeing administrative functions, payroll; ensuring IT equipment functions effectively. All in line with organisational policies and procedures
- Working collaboratively with programme and finance teams to support and strengthen the financial management, accountability and capacity building of partners
- Supporting finance and programme teams with joint review of programme/project reports, planning and analysis
- Supporting proper financial and resource management of programmes
- Reviewing project planning, monitoring reports, auditing of funds
Essential skills and experience:
- Relevant professional accounting qualification or tertiary degree in Finance and Accounting (for example CPA/ ACCA/ MBA)
- Extensive workpro experience ideally gained within international development in a similar role. Experience of audit and government organisations also advantageous
- Proven work experience in financial management, programme/ project management and administration
- Strong project financial management, budget and data analysis
- Strong experience in grant management (for example EC, FCDO, Irish Aid or USAID)
- Excellent communication and organisation
- Fluent or strong written and spoken English
- Available to travel as and when required within Cameroon
The FSSM role is varied and involved. Please read the job description for full details.
The deadline to apply is 2 May 2024 23.59 BST UK.
The recruitment process has three stages. First stage is a written task lasting up to 90 minutes. Successful candidates at this stage will then be invited to a virtual Teams interview, lasting up to 1 hour. A final virtual interview with the Regional Director as required. We anticipate interviewing from week commencing 13 May 2024 onwards. We reserve the right to close this opportunity early.
To apply please simply click on the link provided.
As an equal opportunity Employer we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader therefore qualified people living with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
In line with its commitment to safe programming and recruitment, Sightsavers participates in the inter-agency (MDS) administered by the . Through collaboration with other MDS members, Sightsavers aims to ensure that there are no sexual exploitation, abuse or harassment issues relating to potential new hires and that we can respond systematically to checks from fellow MDS members. This ensures our work is accountable, delivered to a high standard and supports safeguarding across the development and humanitarian fields.
The client requests no contact from agencies or media sales.
We are seeking a passionate and enthusiastic individual, with some event management experience, to join our team to deliver the World Physiotherapy Congress 2025.
Working closely with the congress project manager and the head of events, the event administrator will be the first point of call for congress enquiries, providing information and support to congress participants in the run-up, onsite, and after the event. This will include liaising with congress participants, volunteers, industry partners, and event suppliers.
The successful candidate will have a passion to develop and grow their experience within the scientific meetings and/or association meeting sector.
You love working for a growing, values-driven organisation where you can work collaboratively and contribute your ideas. You thrive in a dynamic, international team where you can harness creative ideas and translate them into workable plans. You will be excited to be joining a team that delivers an award-winning congress.
We reserve the right to close applications before the deadline.
The client requests no contact from agencies or media sales.
Salary: £18,058.62 (£28,216.60 per annum, pro-rated)
Location: Remote, homeworking, occasional travel to London 2-3 times a year may also be required.
Contract: Permanent
Hours: Part time working 24 hours per week over 4-5 days
Closing Date: Thursday 25th of April 2024 at 11:30pm
Please note this role is being advertised as a Retail Team Administrator, however on appointment your job title will be Shop Support Team Administrator.
Do you have an understanding of administrative support processes and good practice and a real desire to develop as part of an inclusive and supportive team at one of Britain’s leading housing charities? Then join Shelter as an Administrator - Shop Support Team and you could soon be fulfilling your ambition.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
The Shop Support Team Administrator role sits within our Shop Support Team in the Income Generation directorate at Shelter, you will report into the Shop Support Team Manager.
About the Role
Providing comprehensive support to our Shops and Retail function is what’s required here. You’ll be the first point of contact for staff, customers and supporters and also be responsible for all aspects of the shop supplies orders process - from price checking to placing orders. And, when it comes to finance or new goods admin – like processing invoices, raising new product codes or assisting with stock takes, again we’ll count on you. Ensuring new shops have the necessary supplies and signage, maintaining till number records, updating spreadsheets and managing the shop’s online handbook – all are aspects of this interesting, varied and vital support role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
To succeed, you’ll need a background in admin, excellent communication and time management skills and a proven ability to work across a range of tasks simultaneously while maintaining strong attention to detail. You’ll also need a proactive approach, lots of initiative and a flair for solving problems, completing tasks and overcoming obstacles.
The ability to respond quickly and positively to change is important too, as is a willingness to challenge the status quo and introduce new ideas, methods or processes where appropriate. Commercially aware, customer focused and happy to work collaboratively for the good of a business, it goes without saying that you’re proficient using Microsoft Office applications such as Word and Excel, SharePoint, Outlook and the internet.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to the points in the ‘About you’ section of the job description, of no more than 350 words per point.
- We prioritise diversity and have an inclusive and open mindset
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Location: Leatherhead, Surrey
Full time: 39 hours per week
They have been transforming lives for more than half a century, over this time they have successfully grown their services and developed strong relationships with their stakeholders, partners, and suppliers. They have ambitious plans, and they aim to continue to strengthen their activity and grow to support more clients in the future.
They currently manage just over 900 units (living accommodation). As a landlord they have the responsibility to repair and maintain their properties. In this role as a Senior Maintenance Administrator, you will be responsible for a small team of administrators and ensure that they deliver a good repairs and maintenance service to their residents. You and the team will be the main point of contact for their residents, and staff, to report problems or repairs related to their properties. You will also deal on a daily basis with their Maintenance Operatives and external contractors and raise and chase the status of orders issued to them to carry out the required work. In addition, you will also provide any administration duties which arise within the Asset Management Team, including reporting, but also ensure that their properties when they become vacant are turned around in the required timescales so they can
be re-let.
The role will involve travelling across their stock portfolio, so you will need to have suitable transportation. This is also a hybrid role, and will be mainly based out of the office, but there will be a need to be in their various offices as and when required.
They\'re ideally looking for:
• Someone with experience of working in a customer services environment.
• Someone who has experience of working within a housing or maintenance sector.
• Has experience of managing a small team of staff (up to 3 people)
• Has a knowledge of repairs and maintenance.
• Excellent communication skills both verbally and written, especially telephone and email.
• Good IT skills, especially using Microsoft packages.
• Can work as part of a team and can prioritise workloads.
Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what they are looking for, go ahead and apply; you could be exactly who they need.
About their organisation
They believe that everyone should be able to live independent and fulfilling lives. They provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton.
Why work for them
They are a place where all colleagues are valued. They want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. They focus on outcomes and are open to different ways of working including flexible hours where possible.
Their benefits are great too and include:
• 28 days annual leave per annum, plus bank holidays (pro rata for part time)
• An additional 1 day (pro rata) per annum wellbeing day
• A defined contribution pension scheme
• Training and development opportunities
• Interest-free staff loans
• Flexible working options
• The opportunity to buy or sell up to five days annual leave per holiday year
• Life assurance cover
Other things you need to know
They celebrate diversity and know that it is critical for their success. They work hard to make sure they're inclusive, so they want to hear from anyone who is great at what they do and who shares their values.
If you need any adjustments during the application or selection process so you can do your best, just let them know. They will be happy to help.
They review CVs as they receive them and interview as soon as they have applications that look like a good match, so apply as soon as you can to avoid missing out.
You may have experience in the following: Asset Management Team Lead, Housing Maintenance Coordinator, Property Services Supervisor, Repairs and Maintenance Coordinator, Resident Services Manager, Property Operations Coordinator, Asset Management Administrator, Housing Maintenance Administrator, Property Services Administrator, Repairs and Maintenance Administrator
REF-212 948
About King's
The Dickson Poon School of Law, King's College London is one of the oldest law schools in England and recognised globally as one of the best law schools in the world.* The School was established in 1831 and has played an integral role in the life of King's since the university was formed almost 200 years ago.
King’s has been in service to society since its foundation and we’re proud to continue that tradition to this day. Our research and teaching address some of the most pressing questions of our time relating to equality and human rights, the legal implications of climate change, globalisation, international relations, trade, competition and global finance, to name but a few. Members of The Dickson Poon School of Law advise governments, serve on commissions and public bodies and are seconded to national and international organisations, helping to shape policy and practice nationally and internationally.
We are now seeking to recruit a Legal Clinic Administrator to help with the day-to-day administration of the Dickson Poon School of Law’s award-winning Legal Clinic, King’s Legal Clinic
About the role
The Legal Clinic Administrator will work under the Legal Clinic Manager and be expected to provide administrative support in a varied and demanding environment.
A key function will be the day-to-day administration and promotion of the Legal Clinic. This will include working with students to deal with initial client enquiries in a range of clinics, booking appointments, supporting students in the organisation of client interviews and management of case files, managing the administration of the office in accordance with the Clinic’s policies and procedures and liaising with members of the public, the legal profession and voluntary organisations.
The role holder must have excellent organisational, IT, and communication skills and an ability to relate to and work with a diverse range of students, partner organisations and clients.
The position is likely to be of particular interest to either:
an experienced legal administrator/legal secretary with an interest in access to justice and higher education; or
a well-organised, proactive graduate with good academic qualifications and some experience of working in a legal environment and/or Higher Education with an interest in access to justice.
The Dickson Poon School of Law embraces equality, diversity and inclusion. We attract students and staff from across the world, from many different backgrounds, with a variety of ethnicities, religions, and sexual and gender identities. We promote flexible working as a key enabler of inclusion. We particularly encourage and welcome applications from women, Black, Asian and Minority Ethnic (BAME) candidates, and from candidates who are LGBTQ+ and/or have a disability.
This is a part time post (20 Hours per week), and you will be offered an indefinite contract.
Please contact Corinna Bramble-Gallazzi, details can be found once you click the apply button.
Closing date: 22 April 2024.
To apply, please click “Apply Now”.
The Central Service Coordinator will ensure Gaddum delivers its organisational objectives by coordinating efficient and effective Human Resources, People and Central workstreams.
The successful candidate will be reporting to the Head of Finance and working as part of a small but high performing team: They will be a key reference point for the organisation’s leaders to ensure those they manage have the best possible opportunities to thrive during the course of their employment at Gaddum.
The postholder will be responsible for overseeing central systems and processes relating to organisation-wide People Services as required by the Senior Leadership Team and Trustee Board.
This role is subject to a Standard DBS Check.
For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equity, diversity and inclusion, Gaddum undertakes anonymous shortlisting by removing identifiable information from applications forms during the shortlisting process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK is currently recruiting for a motivated Salesforce Training & Adoption Manager to lead on the training and strategy of our Salesforce solution. In this role, you'll be working directly with our extensive Partner Network, supporting them to gain the most value out of the solution.
As Salesforce Training & Adoption Manager, you'll have a pro-active, strategic, and concise approach, with exceptional stakeholder management skills. Working as part of the Service and Business Improvement team, you'll develop a training strategy for our Salesforce solution, implement successful adoption strategies for our different Network Partners, and create self-service training materials to support our different users.
This is a hybrid opportunity, a blend of homebased and office working. The expectation is that you will attend our London office once a week. There will also be regular travel to our local network partners across the nation.
Age UK internal grade - 6L
Must haves:
* Experience of providing training to end users of digital systems.
* Experience creating training strategies and plans.
* Significant experience of driving adoption of CRM solutions across a diverse and geographically dispersed workforce.
* Experience of undertaking adoption reviews with staff groups, and achieving improvements in adoption of CRM solutions.
* Strong soft skills, with a confident and clear manner of presenting information in an engaging way.
* Must be understanding of the various challenges experienced with digital transformation projects.
* Experience of designing and developing training material.
* Confident use of Microsoft applications such as Office 365 Applications including Teams, PowerPoint, Word and Outlook.
* Willingness to travel Nationally to various locations to deliver training and support.
* Experience facilitating listening groups and feedback sessions.
Great to haves:
* Experience working with non-profit organisations.
* Experience with Moodle.
* Experience with Salesforce service cloud.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Service Lead
Salary -£35,235 per annum
Job Type - Permanent/Full-Time
Hours - 40 hours (including 5 hours paid lunch breaks)
Location - Kent
We believe that a career is not just about earning a living; it's about leadership, having your say and making things happen that can mean positive changes to the lives of vulnerable people.
Nacro currently has an exciting Service Lead opportunity in Kent within a fast paced Ministry of Justice commissioned contract - Community Accommodation Services (CAS2) which provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years' experience of changing lives, building stronger communities, and reducing crime - and you could now help us make an even bigger impact going forward!
Who are we looking for?
This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements and organisational financial targets.
You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).
We are looking for a Manager who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI's are met.
You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting CAS2 at external forums and being part of multi-agency meetings.
You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills.
The role sits within the wider Kent, Surrey and Sussex Region, therefore travel within this patch will be required alongside occasional travel to other Nacro Regional Offices.
Essential Criteria:
1.)Full UK Driving Licence required
2.)Valid Business insurance required - required to claim expenses from Nacro
3.)Enhanced DBS required
4.)Post holder will be subject to a HMPPS check. Any applicants who have been dismissed by HMPPS will NOT be eligible to work on the CAS2 contract
5.)Required to work 9 - 5pm - with occasional cover for evening Bail Inductions if there are short shortages.
6.)Required to be part of a National On Call Rota
What are the main duties of the role and the Location of Work:
The role offers flexible working in the community (visiting staff and properties) and from home to complete admin tasks. The role includes lone working, you will regularly meet with your team regularly to discuss complex cases. You will be required to travel for training and team meetings.
Main Duties
·Effectively lead and deliver services which comply with the regulatory framework
·Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service.
·Ensuring all service user support and safety plans are in place, are in date and reflect individual needs
·Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets.
·Acting as a lead operational partner liaising with other agencies, partners and commissioners as required. Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally.
·Work collaboratively with other internal support services -such a
Housing Administrator
We are seeking a Housing Administrator to play a crucial role in delivering exceptional administrative support for specialised supported housing services.
Position: Housing Administrator – Specialised Supported Housing
Location: Tankersley, Barnsley (with travel from Durham to Worcester)
Salary Range: Circa £20,000 per annum
Working Hours: Flexi 30 hours per week, Monday to Friday
About the role:
As a Housing Administrator, you will be at the forefront of ensuring efficient and effective administration, placing tenants at the heart of everything you do. From managing data systems to handling complaints and supporting tenant needs, your contribution will be vital in maintaining the organisations high service delivery standards.
Key Responsibilities:
- Providing administrative support using Microsoft Office software and maintaining data filing and management systems.
- Assisting with social media updates, newsletters, and Easy Read documents for tenants.
- Handling complaints and delivering excellent customer service.
- Collaborating with internal and external partners to achieve objectives.
About you:
To be successful in the role of Housing Administrator you will need the following skills and experience:
- Previous experience in a similar role, with excellent communication skills and a positive attitude
- Proficiency in Microsoft Office suite.
- Strong communication skills, both verbal and written.
- Ability to work independently and collaboratively to achieve objectives.
- Problem-solving skills with a focus on customer service.
- The ability to drive and have a reliable vehicle available to use for work purposes with business insurance.
Although not essential knowledge of Sage Accounts Software and experience of housing and leasehold legislation, as well as housing and property management regulations would be beneficial for this role. Desirable qualifications include; CIH level 2 in Housing Practice or equivalent and NVQ 2 or 3 in Business Administration
If you're ready to make a difference in the lives of our tenants through efficient and compassionate administration, apply now to join the team!
You may also have experience in areas such as: Housing Administration, Housing Admin Officer, Temporary Accommodation Administrator, Housing Support Administrator, Housing Officer, Administrator Housing Association, Sheltered Housing Administrator, Lettings Administrator, Housing Management Administrator, Customer Service etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
SERVICE LEAD - Community Accommodation Service - Tier 2
Salary - £35,235 per annum
Job Type - Permanent/Full-Time
Hours - 40 hours (including 5 hours paid lunch breaks)
Location - Homebased with travel to Liverpool
We believe that a career is not just about earning a living; it's about leadership, having your say and making things happen that can mean positive changes to the lives of vulnerable people.
Nacro currently has an exciting Service Lead opportunity in West Yorkshire within a fast paced Ministry of Justice commissioned contract - Community Accommodation Services (CAS2) which provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years' experience of changing lives, building stronger communities, and reducing crime - and you could now help us make an even bigger impact going forward!
Who are we looking for?
This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements and organisational financial targets.
You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).
We are looking for a Manager who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI's are met.
You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting CAS2 at external forums and being part of multi-agency meetings.
You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills.
Travel within Liverpool will be required alongside occasional travel to other Nacro Regional Offices.
Essential Criteria:
1.)Full UK Driving Licence required
2.)Valid Business insurance required - required to claim expenses from Nacro
3.)Enhanced DBS required
4.)Post holder will be subject to a HMPPS check. Any applicants who have been dismissed by HMPPS will NOT be eligible to work on the CAS2 contract
5.)Required to work 9 - 5pm - with occasional cover for evening Bail Inductions if there are short shortages.
6.)Required to be part of a National On Call Rota
What are the main duties of the role and the Location of Work:
The role offers flexible working in the community (visiting staff and properties) and from home to complete admin tasks. The role includes lone working, you will regularly meet with your team regularly to discuss complex cases. You will be required to travel for training and team meetings.
Main Duties
·Effectively lead and deliver services which comply with the regulatory framework
·Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service.
·Ensuring all service user support and safety plans are in place, are in date and reflect individual needs
·Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets.
·Acting as a lead operational partner liaising with other agencies, partners and commissioners as required. Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally.
·
SERVICE LEAD - Community Accommodation Service - Tier 2
Salary - £35,235 per annum
Job Type - Permanent/Full-Time
Hours - 40 hours (including 5 hours paid lunch breaks)
Location - Homebased with travel to Preston, Burnley and Lancashire
We believe that a career is not just about earning a living; it's about leadership, having your say and making things happen that can mean positive changes to the lives of vulnerable people.
Nacro currently has an exciting Service Lead opportunity in West Yorkshire within a fast paced Ministry of Justice commissioned contract - Community Accommodation Services (CAS2) which provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years' experience of changing lives, building stronger communities, and reducing crime - and you could now help us make an even bigger impact going forward!
Who are we looking for?
This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements and organisational financial targets.
You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).
We are looking for a Manager who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI's are met.
You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting CAS2 at external forums and being part of multi-agency meetings.
You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills.
The role sits within the Lancashire Region, therefore travel within Preston, Burnley and Lancashire will be required alongside occasional travel to other Nacro Regional Offices.
Essential Criteria:
1.)Full UK Driving Licence required
2.)Valid Business insurance required - required to claim expenses from Nacro
3.)Enhanced DBS required
4.)Post holder will be subject to a HMPPS check. Any applicants who have been dismissed by HMPPS will NOT be eligible to work on the CAS2 contract
5.)Required to work 9 - 5pm - with occasional cover for evening Bail Inductions if there are short shortages.
6.)Required to be part of a National On Call Rota
What are the main duties of the role and the Location of Work:
The role offers flexible working in the community (visiting staff and properties) and from home to complete admin tasks. The role includes lone working, you will regularly meet with your team regularly to discuss complex cases. You will be required to travel for training and team meetings.
Main Duties
·Effectively lead and deliver services which comply with the regulatory framework
·Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service.
·Ensuring all service user support and safety plans are in place, are in date and reflect individual needs
·Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets.
·Acting as a lead operational partner liaising with other agencies, partners and commissioners as required. Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally.
·Work collaboratively with other internal support services -such as Quality, Policy and Safeguarding as well as Finance, IT and HR in order to ensure we are providing the best service to our users.
Promoting service user involvement in service design and Delivery. Managing the rota and on-call arrangements to ensure that appropriate support is in place and participate in that rota.
This role requires regular travel: a Full Driving License and access to your own vehicl