Service assistant jobs in enfield, greater london

At Help for Heroes, we believe every veteran deserves the opportunity to live well after service.

When a military career ends – especially due to illness or injury life – can change overnight. Jobs are lost, routines disrupted, and the vital camaraderie of service life fades. That’s where we step in. We’re here to support veterans, their families, serving personnel, and those who stood beside the UK Armed Forces.

Now, we’re looking for a Digital Content Creator to join our creative team on a 12-month maternity cover contract. If you want your work to have meaning – and your ideas to make a real difference – we’d love to hear from you.

About the Role

This is more than a digital content role – it’s a chance to tell stories that matter.

You’ll create engaging digital assets – from social posts and graphics to short-form videos and motion graphics – amplifying our voice and impact across web, email, and social media. You'll work across teams including Brand, Fundraising and Recovery, producing content that inspires supporters and empowers our Armed Forces Community.

You’ll collaborate closely with our Senior Graphic Designer, Creative Artworker, Videographer, Social Media Leads, and the wider Content team. Together, we’ll make sure our creative output is bold, consistent and full of heart.

About You

You’re a creative all-rounder with:

• A strong eye for design and storytelling
• Experience in digital content creation, from graphics to short-form video
• Proficiency in Adobe Creative Suite (especially Photoshop, Illustrator, After Effects or Premiere Pro)
• A solid grasp of social media trends and digital best practice
• The ability to adapt tone and messaging for a range of audiences
• a minimum of 2 years’ experience working in a similar or comparable role 

Most importantly, you care about the difference your work makes – and you bring warmth, passion and purpose to everything you do.

About the Team

We’re a small, friendly, and mighty in-house team with big ambitions. We collaborate, we challenge each other, and we support each other – because we know the power of great storytelling.

Our team values reflect our culture:
I.C.A.R.E. – Innovative, Collaborative, Authentic, Resourceful, Energetic
If that sounds like you, you’ll fit right in.

Please see the Job Description below for more information on what could be your next great role.

Hours: Full time - 35 hours per week, Monday – Friday.
Contract Type: Fixed term contract (12 month maternity cover)
Closing Date:23 July 2025

Please note: This vacancy may close earlier than the advertised closing date if a high volume of applications is received. We encourage early applications.

Help for Heroes values diversity and inclusion and welcomes applications from candidates of all backgrounds.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 45 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for an experienced Philanthropy Manager (maternity cover) to join our high-performing and talented fundraising team, all of whom have a genuine passion and enthusiasm for our mission to support young people achieve their ambitions.

We have a fantastic and diverse range of philanthropic supporters - from key individual donors through to major philanthropic trusts. As a manager in the Philanthropy team, you will have the opportunity to play a key role in managing and stewarding our current partnerships, and securing new supporters in order to meet and exceed our ambitious fundraising targets. 

The role at a glance

Contract: Fixed-term maternity cover contract (until August 2026). This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Start date: As soon as possible, as agreed with candidate

Working hours
09.00 - 17.30

We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and
providing a developmental culture for all. Our team works in-person 4 days per week with the option of 1 day working from home.

One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a motivational General Counsel and Company Secretary to support its work in the United Kingdom and Ireland.

The Salvation Army has one of the widest ranges of charitable work in the United Kingdom, providing social and community services to all ages, supporting survivors of modern-day slavery, helping people experiencing homelessness and supporting individuals struggling with addiction, and those seeking employment. With a turnover of £350m and around 4,500 employees, it has been combating social inequality and transforming lives for over 150 years. 

Key Responsibilities
As General Counsel and Company Secretary you will be a key advisor to The Salvation Army and an active attendee at the Board of Trustees and all key Executive boards/committees, making an important and lasting contribution to the broader strategic direction of the organisation. Reporting to the Chief Secretary, with direct access to the Chair of Trustees, and working extensively with the Board of Trustees and senior executives, you will line-manage an Assistant Company Secretary and The Salvation Army’s Legal Services Unit (10 people), ensuring the delivery of high quality and pro-active legal advice to key stakeholders throughout the organisation, across its many, varied services and functions.

The successful candidates will be able to demonstrate:

• Extensive experience as a qualified Solicitor in England and Wales, preferably in an in-house legal team within a large and complex organisation and with relevant subject matter expertise.
• Senior leadership experience with the ability to advise Trustees, Board members, senior managers and employees on a range of complicated legal, strategic and business areas.
• A comprehensive understanding of the role of Company Secretary within a large and complex organisation and knowledge of relevant governance areas
• Excellent communication and presentation skills, including the ability to convey complex information to stakeholders and so influence decision making, behaviours and culture.
• Proven ability to develop successful strategic plans with a 3–5-year time horizon.
• Strong financial management skills, with experience of setting and managing function/unit budgets.
• Excellent analytical, problem solving and critical reasoning skills.
• The credibility to represent the organisation at the highest levels of government/regulatory bodies.
• Ideally, experience of successfully managing employees to deliver objectives and of developing/training staff.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan; an employee assistance programme

To complete your application please visit our website where you can download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role – please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references, proof of right to work in the UK and relevant qualifications 

For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship. 

Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Closing date: Thursday 31st July 2025. We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

We're pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.

Parkinson’s UK is the UK’s leading charity for people with Parkinson’s.  We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future. 

The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.

We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’.  To hear more about these exciting new changes and how you can play your part in our story, click Apply to hear from Ben Clarkson, Chief Finance and Operating Officer.

About the role

You’ll provide expert technical support and guidance on a variety of software and hardware used at Parkinson’s UK, working as a key member of the Technology Services Team.

You’ll help maintain a consistently high level of service, ensuring staff and volunteers receive timely, effective support to carry out their work efficiently.

What you'll do

• Provide support for IT related incidents and problems, and be the escalation point for 2nd/3rd line 

• Build, configure, test, assign and issue laptops to staff 

• Manage our server estate

• Provide BAU support for Google Workspace applications 

• Support and develop the more junior members of the Technology Services team

What you'll bring

• Demonstrable experience in a 2nd/3rd  line support role 

• Excellent customer service skills and demonstrable experience of dealing with support queries

• Experience in creating Windows images using appropriate tools 

• Expert Google Workspace, Good Windows Server, Active Directory, Group Policy, DNS and DHCP knowledge and experience

• Knowledge and experience of SQL Server

If this opportunity sounds like you, we’d love to hear from you! 

To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.

The in person/office attendance expectation for this role will be a minimum of 4 days in the office per week. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Job Title: Employment Adviser

Line Reports: Client Services Manager

Location: London

Salary:  £29,000 - £32,000

Hours: Full-time 37.5 hours per week, with occasional evening or weekend work (TOIL provided)

Contract: Permanent

Overall purpose

The Employment Adviser (EA) plays a key role in supporting refugees and people from refugee backgrounds to progress towards and secure sustainable employment. The EA provides tailored employment advice and guidance, helping clients build the knowledge, confidence, and skills needed to navigate the UK job market. This role will work with clients at various stages of their employment journey, with a particular focus on those in the earlier stages of understanding career options, developing employability skills, and exploring education, training, and volunteering opportunities.

The EA will deliver one-to-one and group-based employability support, collaborate with employers and volunteers to source opportunities for clients, and maintain strong relationships with referral and support partners to ensure a holistic approach to employment support.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Tuesday 22 July. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Enjoy variety and learning new things? Want to work for an organisation making a difference in our local community? Thrive in a busy environment?

Resourceful and solution-focused, you will contribute to a working environment which encourages teamwork, energy and creativity. You will use your excellent problem-solving and communication skills and be confident in taking responsibility for new tasks.

You’ll be digitally literate, numerate and happy dealing with members of the public.

The role will work cooperatively with colleagues at all levels of the organisation and closely with staff working in other back-office functions: CRM (Customer Relationship Management system– Salesforce), HR and volunteer management. A key relationship will be with our new outsourced accounting provider.

Haven House Children’s Hospice cares for children and young people who have life-limiting or life-threatening conditions across North and East London, West Essex and East Herts. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities.

Since the hospice opened its doors in 2003, it has gone from strength to strength both in terms of the care we provide to children and their families as well as the close bonds we have developed and nurtured with individuals and organisations who are inspired by our work.

This role sits within the High Value partnerships team, working within the Corporate fundraising team, and alongside Philanthropy, Trusts and Grants, and Special Events. It reports into the Assistant Director of IGM/ Head of High Value Partnerships.

The team pride themselves on their fantastic partnerships and results, and it’s a great time to join as they are currently developing a high value strategy, to underpin the organisation wide strategy and the overall IGM strategy.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

We’re looking for an individual who is has the experience, confidence and skills to win new corporate partnerships and manage our current relationships with existing partners to a high standard.

We want someone to join us who loves being part of a hardworking and collaborative team and who is willing to try new things, bring fresh ideas and who has the energy and personal drive to execute them.  

If this role sounds right for you and you have the right skills and experience, please download the job description and apply.

As an employee you will be entitled to the following range of benefits:

· Hybrid office/home based arrangement

· 27 days' annual leave (pro rata)

· Pension scheme (company matches contribution up to 7%)

· Free onsite parking

· Employee Assistance Programme

· Eye care voucher scheme

· Cycle to work scheme

· Life cover (if eligible)

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS check.

The National Rheumatoid Arthritis Society (NRAS), is the only patient-led organisation in the UK specialising in rheumatoid arthritis (RA) and juvenile idiopathic arthritis (JIA). Due to its targeted focus on RA and JIA, NRAS provides truly expert and wide-ranging services to support, educate and campaign for people living with these complex autoimmune conditions, their families and the health professionals who treat them.

1. Main Purpose of Job

To drive referrals to and use of, NRAS services from NHS relationships across the UK.

Identify, build and maintain relationships with Rheumatology and other multidisciplinary teams to ensure relevant healthcare professionals are aware of the support that NRAS provides to people with Rheumatoid Arthritis and Adult Juvenile Idiopathic Arthritis.

To work with those healthcare professionals to maximise uptake of their referrals to our services.

Attend events around the UK and online to promote NRAS Services.

Support the I&SD Director and other senior team leaders to design, develop and implement new services and to reach new audiences for existing services.

2. Business development & Strategy

2.1. Identify, develop, and secure new opportunities for NRAS services within the NHS.

2.2. Create and implement business/service development strategies to expand the service user base, and service offering within NHS Rheumatology departments and connected healthcare teams.

2.3. Analyse market trends, identify emerging opportunities, and stay ahead of industry developments to recommend strategies for further growth of NRAS services.

3. Relationship development and management around the UK

3.1. Build and maintain strong, long-lasting relationships with existing and potential referrers or influencers and healthcare providers often travelling to attend clinic/location meetings.

3.2. Act as the primary point of contact for key referring organisations, ensuring referrer satisfaction and identifying opportunities for additional services or project work.

3.3. Understand HCP needs, provide tailored solutions, and work closely with the project managers to ensure successful delivery.

4. Proposition and presentation development

4.1. Lead the creation of compelling proposals, and presentations to drive new service user volumes.

4.2. Work with internal teams to gather technical and operational input to develop competitive, high-quality proposals.

4.3. Present to referrers and influencers articulating NRAS’ value proposition, differentiators, and capabilities.

5. Project Management Oversight

5.1. Support senior/project managers in the planning and execution of projects, ensuring alignment with referrer and influencer expectations.

5.2. Monitor the progress of key projects, providing necessary updates to clients and senior management on milestones, deliverables, and performance metrics.

5.3. Facilitate communication between referrers, internal teams, and external stakeholders throughout the lifecycle of projects.

6. Monitoring and Evaluation and “market” intelligence

6.1. Monitor the rheumatology service landscape, industry trends, new regulations and innovation.

6.2. Provide insights and recommendations to leadership regarding potential strategic partnerships, services or new audiences.

6.3. Prepare regular reports on performance, development activities, and client feedback.

7. Networking & industry representation

7.1. Attend/undertake promotional relevant conferences, seminars, and networking events to build NRAS’ visibility and attract new service users

7.2. Cultivate a professional network within Rheumatology and MDT arena, leveraging connections for potential opportunities.

7.3. Cross-Functional Collaboration:

7.3.1.Collaborate with senior management to align development goals with organisational strategy.

7.3.2. Work with other departments providing insight and content used to promote our services to Healthcare professionals

8. General responsibilities

Positively promote NRAS at all times.

Support Fundraising Team with applications for funding for the Information & Support team through charitable grants and other avenues.

Undertake other duties as appropriate when required.

Person specification:

Qualifications: A-level or qualified by experience

Experience:

• Demonstrable experience working in a similar environment such as charity/public sector or pharmaceutical etc. into NHS
• Health related services experience
• Proven track record of securing new business for service delivery
• Excellent interpersonal and presentation skills
• Ability to initiate, analyse, monitor and evaluate outcomes
• Experience of delivering at a senior level.
• Experience in overseeing multiple projects with the ability to manage timelines, budgets, and expectations.

Knowledge and skills:

• Highly developed relationship development skills
• Excellent written and oral communication skills in English
• Proficient use of Microsoft Word; Excel; PowerPoint
• Ability to collaborate with cross-functional teams to ensure seamless project execution.
• Understanding of the health environment
• Understanding of Rheumatoid Arthritis and its treatment

Personal Circumstances & Attributes

• Ability to work under pressure and to deadlines
• Highly motivated and committed
• Positive outlook and approach
• Willingness to travel and work out of hours when required
• Full driving licence and car owner.

Reporting to: Innovation & Service Delivery Director

Salary: £39,000-£42,000 dependent on experience

Location: Hybrid or remote flexible working

Hours: 35 hours pw

Car driver and clean licence required.

Please send a covering letter with your application.

People land on our shores through no fault of their own, suffering the trauma of displacement. An experienced fundraiser who is looking to make an impact is what LEAH is after. We are over 42 years old and have ambitions to serve our beneficiaries into future decades. 

It is a tough fundraising climate and so we are increasing capacity by establishing a 2nd Fundraising Manager position. We want someone who is not only an experienced and successful fundraiser but also someone who is bold and brave, able to hit the ground running.

About Us

Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.

We have over 40 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, our programmes inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace.  We provide them with independent careers guidance, high aspirations and strong employability skills.

The Opportunity

This is an excellent opportunity for an organised, enthusiastic and confident individual to join us as Programme Manager to develop and manage delivery of Phase 2 of the Early Connect Programme. Following successful delivery of Phase 1, Inspire has been selected to deliver Phase 2 of this pilot programme alongside the GLA/DFE and lead partners Rinova.

This role has responsibility for developing and delivering work related learning activities for young people with the aim of enhancing their skills and understanding of future career opportunities and transitioning into apprenticeships.

All delivery is aimed towards enabling young people to learn about apprenticeship opportunities and how to position themselves to apply and move into employment as an apprentice. You will work closely with young people, employers and business volunteers to deliver fun, engaging and labour market-relevant careers related support and workshops to young people in both online and in-person formats. You will have the chance to be creative through planning, delivering and evaluating the programme to ensure services are current and meet the stakeholder needs.

Key responsibilities of this role include:

• Managing development, delivery and coordination of work related learning activities for phase 2 of the Early Connect programme.
• Accountable for achieving agreed outcomes, outputs and personal targets including recruitment, employability training and learner progression targets.
• Managing a caseload of participants requiring Information, Advice & Guidance (IAG), confidence building and employability training.
• Accurately managing data and reporting requirements of funders of the Early Connect programme.
• Maintaining and building effective relationships with programme participants and stakeholders.

Please see our job description for further details.

How to apply

To apply, please submit your CV and a covering letter.

Inspire is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.

Closing date

Interviews will be held on a rolling basis. We will review applications as we receive them and aim to appoint as soon as we meet the right person.  We reserve the right to close the application process early if we find a suitable candidate. Therefore we strongly recommend that you apply early to avoid disappointment.

Interviews will include a skills based test.

Core working week is Monday to Friday 8.00am – 4.00pm, 37.5 hours per week, excluding Bank Holidays with requirement to work sometimes outside of core hours and at weekends, nights and bank holidays • Provide core maintenance service for the Association, including planned projects, reactive maintenance, cyclical and preventative repairs, administration and any ad-hoc tasks as arising • Responsible for the health & safety of any task being carried out and to make sure that the plant, equipment, or machinery is compliant with all legislation • Tasks to cover a wide range of technical and maintenance skills, including painting, electrical, plumbing, carpentry, grounds work and general building work and other work as appropriate, depending upon skills and qualifications required to achieve the task • To provide out of hours support on an on-call rota basis • Maintaining plant, spares and equipment across a range of Association sites. This includes completing monthly stock audits to ensure adequate levels or parts/materials/equipment are maintained and readily available for repairs. Ensure asset lists are updated with live information • Carry out site inspections & audits to ensure Health & Safety/Compliance & quality/standards are met • Carry out internal works to void properties. Inclusive but not limited to painting, minor repairs, plumbing and void safety checks. • To liaise with, staff, and residents as required, to carry out any maintenance tasks ensuring high levels of customer service • To liaise with and ensure performance of external contractors • Carry out allocation & scheduling of work tasks to staff and external contractors. Produce detailed specifications through to quotation. • Review when required - reports, quotations & recommendations from external consultants/contractors, and advise/ liaise with Property Manager on best value • Ensure ways of working, processes, policies and procedures are understood and followed • Review & monitor external reports such as lifts, Legionella, Asbestos and plant room inspections and liaise with Property manager on recommendations and appropriate actions • To provide cover and advice for Facilities Assistants/maintenance staff when and if required • On a rota basis you may be required to be the Property contact for a given period as agreed by line manager • Any administration duties as required by your Line Manager • Any other reasonable duties as required by your line manager. General There may be occasions when the post holder may be required to work at any other of the YMCA TG sites/offices in line with service needs. • The post holder must at all times carry out his/her responsibilities with due regard to YMCA TG policies and procedures in particular Equal Opportunities, Health & Safety, Confidentiality, Safeguarding and Data protection Act. • All staff have a responsibility to participate in the YMCA TG Individual Performance Review Scheme and to contribute to their own development, and the development of any staff they appraise or are responsible for. • The above Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the service.

About Hammersmith, Fulham, Ealing, and Hounslow Mind

We’re Hammersmith, Fulham, Ealing and Hounslow Mind, part of Mind the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

We work in Hammersmith, Fulham, Ealing, and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.

Purpose of the Job

This is a key role within a small and busy finance team. The postholder is responsible for a range of transaction processing and finance administration; mostly focused on purchase ledger, sales ledger, assisting with the month-end process, and plays a vital role in upholding HFEH Mind’s financial controls.

Working closely with the Finance Manager, the Finance Officer will also need to communicate effectively with staff across the organisation and a wide range of suppliers to help resolve queries and ensure that the purchase and sales ledger processes are operating efficiently and effectively. Excellent organisational skills, the ability to prioritise to achieve internal reporting deadlines, and meticulous attention to detail, are critical for this role.
 

Job Description

Purchase and payments

• Ensure all invoices, expenses and credit notes received are processed following the agreed systems and controls.
• Process invoices and expenses into the accounting system.
• Creation of twice weekly and ad-hoc pay runs.
• Process and pay file generated into the bank software.
• Produce and send out remittances.
• Aged creditors review monthly
• Oversee that authorisation processes are being followed by staff.
• Process staff expense claims following the agreed systems and controls.
• Organise and process occasional cash floats and petty cash, ensuring unspent cash is accounted for and all transactions evidenced and recorded.

Card purchases

• Oversee day to day administration of card purchases, ensuring cardholders upload receipts and code transactions by the stated month end deadlines.
• Transfer fully evidenced and coded transactions from credit card template to Sage
• Reconcile transactions to the bank statements

Sales

• Raise sales invoices as requested and per income schedule.
• Sending out sales invoices to customers.
• Creation of a debtors report twice a month and distribute.
• Coordinate with operational staff for the recovery of debt; escalating in line with procedures.
• Posting cash receipts and allocate to the relevant invoice.
• Aged debts management

Banking

• Reconcile banking on a timely basis
• Post direct debit payments

Inbox management and other queries

• Daily review of new messages received into the finance email inbox from staff, suppliers and other parties, dealing with queries directly where possible.
• Be especially vigilant about phishing, Malware / spam emails which are common in generically named inboxes and following all data protection guidance given.
• For more involved queries, liaise with and assist other finance team members to resolve them appropriately; maintain responsibility for ensuring they are resolved.
• Excellent organisation and administration of both inboxes, to ensure the status of queries is clear at all times and appropriate records are kept on file.

Other regular tasks

• Support the Finance Manager with weekly payroll administration, for example communications with staff members regarding timesheets and new starter information.
• Pay cheques and cash into the bank account, including accurate completion of banking.
• Withdraw cash from the bank as necessary
• Lead on ensuring the digital filing structure is adhered to and support the rest of the team with scanning and filing as needed.
• Lead on the archiving of paper documents stored in the office.
• Assist with other tasks appropriate to your level of training where needed, to help ensure that the finance function operates effectively, including providing cover where staff are sick or taking annual leave.
• Work to the month end deadlines agreed within the finance team, to ensure timely production of management accounts and internal reports.
• Take responsibility for your continuous professional development, ensuring you maintain up to date knowledge of relevant financial legislation, accounting standards, good practice and new initiatives as relevant to the Mental Health and charity sectors.
• Uphold and embody all HFEH Mind company policies, including but not limited to Equality & Diversity, Dignity at Work, Health and Safety and Code of Conduct for Staff
• Attend any training required by the organisation.
• Any other duties reasonably required to support the Finance team.

This job description outlines the general ways in which it is expected you will meet the overall requirements of this post. The list of tasks is not an exclusive one and HFEH Mind may vary duties from time to time. This job description is subject to regular review.

The Senior Bid and Funding Officer is a new role for Involve as we seek to build the infrastructure to support the growth that we have experienced in recent years.  This role will sit within our Finance & Support Services function and will work alongside colleagues at all levels in the Innovation & Practice, Capacity Building & Standards and Advocacy & Communications functions to identify and provide compelling proposals in response to fundraising and tender opportunities. 

As Senior Bid and Funding Officer you will be responsible for identifying fundraising opportunities to bring forwards to the team for evaluation and coordinating the submission of returns ensuring high quality tenders are produced that meet the needs of funders and commissioners.  You will support function leads in monitoring fundraising outcomes and comparing to income generation targets, developing a database of funders and improving tender response processes to reduce the administrative burden of tender responses without compromising on quality.

Our ideal candidate will have experience of managing the tender return process in other organisations, either in a commercial or charitable sector environment. You will bring strong project management skills, be able to coordinate tender submissions to set deadlines and have an inquisitive mindset to enjoy researching opportunities and thinking creatively how Involve can meet funder requirements while also advancing our mission.

We work across the UK, with offices in Belfast and London. Many of our staff work from home across the UK or in a hybrid pattern, rather than being based at one of our offices, though we meet up regularly as a team. We are flexible but you must be comfortable with regular travel both for project work and for Involve team activities.  Must be able to travel to deliver work across the UK.

Please see our website for more details. 

Job Summary

Location : Requirement to attend our sites in Basildon, Harlow and Thurrock if required and to team meetings quarterly.

Type: Remote

Salary: £48,000.00 per annum

Hours :  37.5 hours per week

Term: Permanent

Main Responsibilities:

Leadership

1. As a member of the Operational Leadership Team and wider Senior Leadership Team, work collaboratively and take collective responsibility for the strategic management and leadership of the organisation.

2. Work closely with the CEO, Treasurer and Board of Trustees to facilitate good governance and risk management.

3. Manage, maintain and develop all financial systems and control; increasing their impact and quality, and implementing best practices in financial management.

4. To supervise finance assistants and ensure that they are adhering to financial code of practices.

Financial Management

1. Lead and manage all aspects of the financial cycle, including budgeting, forecasting, fixed asset management, reserves & designated fund management and financial reporting.

2. Work with HR & Payroll Officer to manage and retain oversight of the day to day financial operations, including accounts payable, accounts receivable, banking and general ledger maintenance, including the reconciliation of petty cash, credit cards and all bank accounts on a monthly basis reviewing and approving payment runs and payroll.

3. Work with the CEO and Senior Leadership Team to prepare the annual budgets and forecasts.

4. Lead and manage the provision of regular budget monitoring and reports to budget holders.

5. Assist with the budget preparation for funding bids. Manage, monitor and keep track of any grants, funding or commissioned income, working with relevant managers to provide relevant financial information for inclusion in monitoring reports.

6. Lead and manage the provision of quarterly financial reports to the Board and advise them on financial issues as appropriate

7. Provide insightful financial analysis and reporting to inform and support organisational management, development and decision[1]making, and funding applications across the organisation.

8. Work with the CEO to prepare medium term financial forecasts for the organisation to support strategic decision-making and delivery of strategic priorities.

9. Lead on the audit process and the preparation of year end accounts to trial balance including preparation of the audit file and the closing down of the accounts on our accounting management system to ensure that the organisation is compliant with legal requirements and good practice.

10. To work closely with the CEO, Senior Leadership Team and designated Trustees to advise, review and cost the annual pay award.

11. To provide back-up and holiday cover for the processing of monthly payroll.

12. To work with and support the HR & Payroll Officer in providing payroll information and reconciling payroll monthly.

Governance and compliance

1. Ensure compliance with all relevant financial regulations and reporting requirements (e.g. Companies House, HMRC and the Charity Commission).

2. Attend Trustee Board meetings to report on financial matters, including the identification and management of financial risk, and provide any relevant reports.

3. To support the Trustees, SLT and line managers in managing our finances carefully and within our financial means, through provision of advice, guidance, support and training.

4. To be the main point of contact with external auditors.

5. To ensure that robust financial controls are in place, underpinned by appropriate financial policies and procedures and to ensure that they are adhered to and that the organisation is protected from fraud and error.

Closing date for applications : 21st July 2025