Service assistant jobs in nottingham, greater london
BENEFITS
- Flexible working arrangements
- 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
- Strong commitment to professional development with a dedicated training budget
- Annual performance and pay progression reviews
- Up to 5% pension contribution
- Scope to take real ownership in a fast-growing charity
- Cycle to work scheme
- Employee Assistance Programme offering free therapy
- Work phone and laptop
- A supportive and inclusive culture with regular team social events
Settle is committed to increasing the representation of lived experience of the care system in our team. For this reason, care-experienced applicants who meet the essential criteria below are particularly encouraged to apply, and will be guaranteed an interview. Please refer to the final page of the job description to understand what we mean by the term ‘care-experienced’.
We’re looking to grow our delivery team with a brand new role that is responsible for processing the referrals we receive for the Settle Programme as well as holding assessment meetings as and when necessary. The successful candidate will also be a Senior Settle Coach holding a reduced caseload and using their frontline skills to work one-to-one with care-experienced young people across London.
For this role, we anticipate that you will spend 50-60% of your time processing and responding to referrals, including taking further steps to assess the needs of the young person who has been referred. To do this you’ll work closely with our Programme Management team, Business Development team and referral partners to ensure that we have all the necessary information to deal safely and appropriately with referrals. As this is a new role to the organisation, there will be scope to shape and influence the way this work is managed alongside your manager and our Chief Operating Officer.
We then anticipate you will spend the remaining 40-50% of your time as a Senior Settle Coach, working on the frontline, delivering one-to-one sessions with care-experienced young people across London. You’ll work closely with our partners to ensure the smooth delivery of our contracts and with the Programme Management team and Senior Partnerships Manager to support reporting on outcomes and regular partnership meetings.
You will report into a manager within the Programme Management team.
Candidates with experience of assessing and managing risk are encouraged to apply. Essential requirements include the ability to hold multiple perspectives alongside each other, ability to approach risk and need from a curious perspective, comfort and ability to escalate concerns as well as strong people skills. It is essential that the candidate has at least 2 years of frontline experience to fulfil the Senior Settle Coach requirements.
We are advertising this role on a hybrid basis; with travel into the office one or two days a week and travelling to deliver sessions across London for some of the rest of the week.
Our vision is a 21st century Britain where no young person is homeless and all young people get a fair chance at doing well.
The client requests no contact from agencies or media sales.
About the role:
As our Corporate Partnerships Lead, you will play a pivotal role in shaping the future of Single Homeless Project’s (SHP) partnerships with businesses across London and beyond. You will lead a talented and driven team, inspiring them to deliver exceptional results as you grow a programme that already engages thousands of corporate employees each year. Through strategic relationship building, creative collaboration, and authentic storytelling, you will connect the values and ambitions of our partners with SHP’s mission to end homelessness in London - turning corporate energy into lasting social change.
Working at the heart of SHP’s Fundraising team, you will lead the development of innovative partnerships that raise vital income, expand our volunteering offer, and create meaningful opportunities for businesses to engage with our work. You will nurture relationships with existing partners, while securing exciting new collaborations that deliver mutual value and deepen their commitment to our cause. From six-figure fundraising initiatives to dynamic corporate events, your creativity and strategic vision will ensure every partnership reaches its full potential and has a measurable impact on our clients’ lives.
This is a chance to make a tangible difference while advancing your own career within a tenacious homelessness charity. At SHP, you’ll be supported to grow as a leader, empowered to shape strategy, and encouraged to bring bold ideas to life. Your work will directly influence how we connect with the corporate world - and, in doing so, help drive forward our mission to end homelessness and rough sleeping in London, creating a city where everyone has a place to call home.
Hybrid working for us means two days a week in our office in Kings Cross, with three days working from home - this can be discussed in more detail in interview. We would be looking for the post holder to start in early February 2026.
About you:
- You’re an experienced relationship builder who knows how to inspire and engage businesses around a shared purpose.
- You have a proven track record of developing and growing successful corporate partnerships that deliver meaningful results.
- You think strategically but act creatively, finding fresh ways to connect companies with SHP’s mission and values.
- You’re confident managing people and enjoy helping your team reach their potential while achieving ambitious goals together.
- You’re comfortable working towards income targets and know how to turn insight and opportunity into action.
- You care deeply about social impact and are motivated by the chance to help end homelessness and rough sleeping in London.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 16th November at midnight
Interview date: Wednesday 26th and Thursday 27th November online via Microsoft Teams
This post will require an basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Young People Support Worker
We are seeking a dedicated and compassionate individual to support young people in supported accommodation in Twickenham
Position: Young People Support Worker
Location: Twickenham
Salary: £27,636 per annum
Hours: 37.5 hours per week - Hours are 9am-5pm Monday to Friday
Contract: Permanent, Full Time
Closing Date: Sunday 9th November 2025
About the Role
As Young People Support Worker you will work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported accommodation. You will have a caseload of 5 clients aged 18-25, in a supported accommodation in Twickenham.
You will mostly lone work, with the Service Manager and Senior Progression Coach working from the office once a week each on average.
You may be required to work from our offices with the rest of the team in Lambeth/Croydon once a month as the business need arises or for training.
Key responsibilities:
· Ensure the safety and wellbeing of clients at all times, following safeguarding and emergency procedures as required.
· Hold a caseload as key worker, taking joint responsibility with the team for day-to-day client support.
· Lead on risk and needs assessments, develop SMART outcomes-based support plans, and review regularly.
· Deliver one-to-one and group support to build resilience and independence, both on site and in the community.
· Work in partnership with external agencies and involve clients in decision-making and community activities.
· Support clients to access education, training, employment, volunteering and benefit entitlements.
· Contribute to a safe, welcoming environment including rota cover, health and safety checks and move-in support.
· Support and collaborate with volunteers and participate in wider organisational engagement opportunities.
About You
You’ll be a motivated, empathetic and organised individual who thrives on helping young people achieve independence. You’ll bring:
· Experience working with the client group and understanding their needs, including homelessness, mental health and substance use.
· Experience in housing settings with knowledge of health and safety responsibilities.
· Strong understanding of asset-based approaches, safeguarding requirements and professional boundaries.
· Knowledge of risk assessments and support planning.
· Good literacy, numeracy and IT skills, including Microsoft 365 and Salesforce.
· Commitment to equality, diversity and treating everyone with dignity and respect.
· Commitment to creating a safe and healthy environment for clients, staff and visitors.
· Integrity, professionalism and the ability to work effectively in partnership with others.
About the Organisation
You’ll be joining a respected charity that provides housing and support services for young people and adults at risk of homelessness. The organisation focuses on prevention, empowerment and long-term stability, helping people develop the confidence and skills to live independently.
Other roles you may have experience of could include: Youth Support Worker, Housing Support Worker, Homelessness Worker, Key Worker, Tenancy Support Officer, Support Assistant. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Vacancy
An interesting and varied editorial opportunity to support the work of the Connexional Team and the wider Methodist Church in its Publishing Services producing principally ‘digital first’ resources.
About You
We are seeking a meticulous and organised copyeditor to uphold editorial excellence and to excel in project management for meeting tight deadlines.
As part of Publishing Services it is essential that you are experienced in leading the editing process: overseeing editorial quality, shaping compelling content across digital and print outputs, ensuring adherence to house style and tone of voice, while inputting to design concepts.
You will be a versatile copyeditor with a meticulous eye for detail, demonstrating excellent editorial and project management skills. As an effective planner you will manage the work of an Assistant Editor and freelance editors to ensure delivery of high-quality products, on time and budget.
We work collaboratively, and welcome applications from those who wish to contribute in a positive and proactive way.
Hybrid Working: Connexional Team staff based at Methodist Church House have a hybrid work pattern which is currently 2-3 days in the office.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact HR Team.
Closing date: Sunday 2 November 2025
Interview date: Monday 17 November 2025
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
The Learning Support Team provides targeted support to young people, helping them develop core practical and academic skills, broaden their existing interests, and explore new ideas. In this role, you will deliver both group and one-to-one sessions, including tailored Maths and English tuition based on individual needs. You will work collaboratively with the wider team to ensure each young person has appropriate access to educational opportunities and engagement.
We believe that everyone has the right to learn in the way that suits them best—so there’s no such thing as a “typical” day in this role. Sessions can take place anywhere: from the beach to the kitchen, the garden, or even the gym. As with all our teams and services, the unexpected is part of everyday life—though with us, it can take many forms. A young person might be excluded from school, be in the middle of transitioning to a new placement, or arrive (or not) due to an emergency referral. Flexibility and adaptability are essential.
If this sounds like the right role for you, feel free to contact us for an informal discussion.
St Christopher’s Academy
At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
Applicants should have
- Evidence of degree ( BA, BSc in a related field, such as Linguistics, Psychology or Education ) or PGCE.
- Experience in identifying and assessing the needs of young people, setting clear goals and targets through collaborative discussions and the effective use of relevant data to inform assessments.
- Experience in supporting young people to achieve their learning goals, particularly those who are underachieving, disengaged, or facing social and emotional barriers to learning.
What you should expect from us
- Salary: £26,850 per annum
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry Leading Training Programme including Access to Children’s Right and Participation, CSE, Empowerment, Mental Health and Social Pedagogy.
- Contributory Pension Scheme, Enhanced Maternity and Company Sick Scheme.
- UK Life Assurance (Death in Service) to the value of 3 times your annual salary.
- BUPA Employee Assistance Programme offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme.
- Blue Light Card: discount shopping scheme at hundreds of retailers across the UK.
- Discretionary Funded Training Programs.
- Employee Awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s, we are fully committed to safeguarding all children and young people in our care. As part of our recruitment process, candidates are required to complete an online application form to ensure we gather all necessary information in line with legislation, best practice, and our vetting requirements.
Ideally, applicants will already be registered with the DBS Update Service. If not, a DBS (police) check will be carried out by St Christopher’s prior to the start date.
Please note CV’s will not be accepted.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification plese visit our website.
For more information or assistance during the application process, please contact us.
We advise to apply as soon as possible as applications will be reviewed on a rolling basis.
This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
About Morden College
We’re Morden College: an almshouse charity with a proud history of providing homes, support,
and care for older people in south-east London for over 300 years. Today, we’re building on that
legacy with a clear and ambitious strategy focused on enabling our residents to live as
independently, safely, and meaningfully as possible. We aim to create thriving communities
where every person feels known, valued, and supported.
We provide almshouse accommodation and care services to over 250 older people across two
sites in Blackheath and Beckenham, including our care home. Our vibrant and diverse resident
community enjoys a wide range of events and activities, and each site offers welcoming spaces
for socialising, including bars and Café 19 at the award-winning John Morden Centre.
At the heart of everything we do is a commitment to dignity, purpose, and inclusion. We actively
combat loneliness, challenge ageism, and promote healthy ageing. As part of the Morden
College team, you’ll help foster social connection and contribute to a community where both
residents and staff can thrive. We embrace equity, diversity, and technology to deliver
sustainable, high-quality services that make a lasting difference.
Role Overview
We are seeking an organised, proactive, and detail-oriented Property Department
Coordinator to provide high-level executive support to the Director of Property and coordination
across the department. This pivotal role will combine Executive Assistant responsibilities with
departmental coordination, ensuring the smooth running of operations, the effective flow of
information, and the delivery of accurate data and reports to internal and external stakeholders.
You will work closely with the Director of Property and two Heads of Function, whose specialist
teams manage the organisation’s diverse property portfolio. You will play a key role in preparing
materials for the Board of Trustees, coordinating the quarterly Property Committee, and
supporting departmental projects.
You will ensure timely flow of information and reporting between the team and stakeholders,
including SLT, Trustees and suppliers / contractors.
Key Responsibilities
Executive Assistant to the Director of Property
- Manage the Director’s diary, meetings, and travel arrangements.
- Prepare agendas, take minutes of meetings, and follow up actions for key meetings.
- Draft correspondence, briefings, and presentations for the Director.
- Support the Director in tracking actions, deadlines and project progress.
Department Coordination
- Act as the central coordination point across the department, ensuring smooth communication between the Director, Heads of Functions, and their teams.
- Maintain departmental work plans, timelines, and trackers.
- Support tendering processes and analysis
- Manage the adminstration of the Charity’s insurance cover and policy
- Organise internal meetings, workshops, and away days.
- Collate and distribute key documents, ensuring version control and accessibility.
- Other tasks that may be reasonably requested, commensurate with the role.
Data Analysis and Presentation
- Collect, analyse, and interpret data from across the property portfolio.
- Prepare high-quality reports, dashboards, and visual presentations for departmental
meetings and board submissions. - Support the Director and Heads of Function in using data to inform decision-making and
measure performance. - Collaborate with both the Head of IT and the Sustainability and Impact Lead, to develop
the presentation of data for reporting purposes. - Ensure data is accurate, consistent, and compliant with organisational policies.
Board and Committee Support - Coordinate quarterly Property Committee meetings: arrange logistics, prepare and
circulate papers, and take accurate minutes. - Work with the Director to prepare papers and reports for the Board of Trustees.
- Ensure all governance requirements are met in relation to committee administration.
Skills, Experience & Attributes
Essential:
- Strong organisational and time management skills with the ability to manage multiple
priorities, working with various stakeholders. - Experience as an executive assistant, project coordinator, or similar role.
- Confident in analysing data and presenting it in a clear, accessible format, and proficient
in using data management systems such as Microsoft Dynamics, CRM. - Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook) and comfortable with
digital collaboration tools. - Excellent written and verbal communication skills.
- A collaborative approach with the ability to build strong working relationships.
Desirable:
- Experience in a property, facilities, or asset management context.
- Knowledge of governance processes in not-for-profit organisations.
- Understanding of performance measurement and KPI reporting.
We are recruiting for an immediate Reception/office support cover , the role is 4 days a week a International Faith based charity who help to transform communities worldwide. You need to have strong reception , processing donation, office administration and systems skills.
Full time in the office , Shift 4 days a week, Tues- Fri, 30 hours per week, 7.5 hrs per day
The Role
Be the first point of contact for all donor, retail, and membership enquiries by phone, letter or email and responding to these in a timely manner.
To process online and phone donations
To process online and phone retail orders
Ensure high levels of customer service are always maintained.
To record on excel and acknowledge all fundraising income received from various sources (cheques, cash, online giving).
To brief internal stakeholders on upcoming activity to ensure consistency of call handling and messaging.
Update contact records on the organisations database
To undertake simple social media and website updates
Ensure a high levels of customer service is always maintained.
To ensure reception area is well-maintained, tidy and presentable at all times.
Call handling and redirection.
Greeting visitors; providing face to face information and signposting.
Greeting conference delegates; ensuring they are signed in, have relevant security badges, and information regarding allocation of meeting rooms and their location.
To update the meeting rooms presentation notices and door signs as necessary.
To liaise with the Conference & Facilities team to arrange any on-the-spot meeting room requests or other enquiries.
To receive visitors of tenants and informing the relevant tenant of visitors arrival.
The Candidate
Experience of working within an office or customer service environment is essential.
Experience of using databases
Experience of working with Excel is essential.
Experience of Word, including the use of mail merge
Experience of Microsoft teams
Pleasant and efficient telephone manner. Ability to interact in a friendly and personable manner with external clients, tenants and staff.
Experience of working at a reception will be an advantage.
Excellent computer skills and of MS Office software, MS Outlook, Teams and Zoom.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Safety and Assurance Officer
Location: Homebased, based in the Southern Area
Contract: Full time, permanent
Salary: £32,000 gross per annum
Closing Date: 21 November 2025
Are you a Safety Specialist looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Safety and Assurance Officer to join our team.
About the role
The Safety & Assurance Officer (SAO) is an employee of the MSSC and a member of the MSSC National Safety Assurance Team (NSAT). This is a home-based role, with a primary focus on the Southern area, predominantly the South-East. The SAO will report to the Head of Safety, Health, and Environment.
The SAO will work closely with other SAOs and will be functionally accountable to:
The Head of Inshore Boating for inshore boat assurance
The Staff Royal Marines Officer for weapons and ammunition safety and security assurance
The role requires regular travel within the area of responsibility and, on occasion within the UK. It will involve evening and some weekend work to fulfil the role’s responsibilities.
Requirements
Qualifications: Good general education and NEBOSH (or equivalent), with completion required during probation if not already held.
Safety & Environmental Management: Experience implementing safety and environmental management systems, conducting risk assessments, and working within formal assurance frameworks.
Incident Management: Experience managing, investigating, and reporting incidents.
Training & Support: Ability to deliver training, guidance, and support to non-specialist staff or volunteers on safety, health, environmental, and assurance matters.
Workload & Volunteer Management: Proven ability to manage a busy workload and effectively support and manage volunteers.
Responsibilities
Join the Marine Society & Sea Cadets as a Safety and Assurance Officer, ensuring the highest standards of safety, health, environment (SHE), and operational compliance across our units and facilities.
You’ll lead assurance inspections, maintain compliance with legislation and organisational regulations, and support the safe management of weapons, armouries, and inshore boating activities. Working closely with other members of the National Safety and Assurance Team (NSAT) and Area teams, you’ll oversee safety at events, camps, and competitions, conduct audits, and monitor incident reporting.
This role plays a vital part in upholding the safety and welfare of our cadets and volunteers through proactive assurance, training, and continuous improvement.
For further information, please download theIf you are interested in this role, please apply now!
Benefits
25 days annual leave per annum, increasing with length of service
Hybrid working for many roles
Volunteering Leave
Life assurance (4x salary)
Private medical insurance
Generous pension (employer contribution up to 10%)
Cycle to work scheme
Access to the Marine Society Digital Library
Wellbeing portal and EAP with 121 counselling
Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
JOB TITLE: Director, Herts Welcomes Refugees
Salary: £40-45,000
Full-time post, remote working with potential for flexible hours
Responsible to: The Trustees through the Chair
Responsible for: The staff team Functional links with: The Trustees, the Management Committee, other relevant partner organisations within Hertfordshire and with refugee, asylum seeker and migrant organisations nationally.
Herts Welcomes Refugees is the leading charity in Hertfordshire providing welcome and practical support for refugees and asylum seekers.
With a new NLCB grant we need to develop in a way that is structured and sustainable, and that’s where you come in! Working closely with the Trustees, you’ll ensure that our passionate volunteers and staff team are enabled to deliver effectively for the refugee and asylum seeker communities we serve in Herts. This is a unique opportunity to help shape the organisation’s future. You’ll help us to support volunteers and staff and make sure that day-to-day services are responsive and align fully with our mission, vision and values. Ultimately, you will help build the strong foundations and infrastructure enabling HWR to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.
Why work with us?
• Be part of a small, passionate, and values-driven team making very tangible differences for refugees and asylum seekers
• Help shape the future of the organisation at a pivotal stage of its development
• Take on a broad and varied leadership role
• Receive support for professional development and training
• Enjoy a remote and flexible working environment.
Introduction
Herts Welcomes Refugees is at a transitional stage of its development, moving from a charity
managed entirely by volunteers to one in which a small team of paid staff at its core facilitate and
support the trustees to guide the work of the 170 or so volunteers. The staff team currently
comprises a Volunteer Coordinator an IT Support Assistant and soon we will also be recruiting an
Administrative Assistant. The Director will also work collaboratively with the (volunteer)
Management Committee, the volunteer teams delivering services across the county and those
volunteers providing support in key areas such as evaluation media and safeguarding.
Having come through a period of rapid development in the last four years, we now need to
consolidate our knowledge and experience and further professionalise how we operate to ensure
the sustainability and further development of the charity. Whilst committed to remaining a
volunteer led charity, we need an energetic and experienced Director to support the trustees in
achieving our objectives and take the charity into the next phase of its development.
This brand-new senior role, which is being created as part of a new three-year funding programme by the
National Lottery Community Fund, is key to the next stage of our development. The postholder
will need to be flexible in working with the Trustees, existing staff team and volunteers to help
steer the charity through this transition.
Main purposes of the job:
1. To work with the trustees and volunteers in developing, supporting and facilitating the work of
the charity and its volunteers to increase the efficiency, effectiveness, quality and consistency of
the services provided to refugees and asylum seekers.
2. To be responsible for the day-to-day management and administration of HWR in line with the
organisation’s policies and in compliance with all applicable law and regulation and to manage the
staff team to increase the efficiency of the administration of the charity.
3. To support the trustees in achieving HWR’s vision, mission and charitable objects and strategic
objectives and ensure the sustainability of the charity
Major duties and responsibilities:
1. Working with trustees, staff and volunteers
1.1 To manage the staff team to ensure that individual volunteers and area teams are supported
and enabled to offer effective services across the county.
1.2 To work with the management group to ensure its effective organisation.
1.3 To ensure that HWR's values, vision, mission are promoted and practised throughout the
organisation.
1.4 To establish and maintain an effective system for the recruitment, management, training,
support and development of volunteers and staff.
1.6 To support the organisation to ensure the inclusion and voice of service users throughout the
organisation.
1.7 To ensure that structures and systems are in place to comply with law and regulation and to
implement the charity’s policies.
1.8 To report to the trustees on the progress of the organisation and on other matters relevant to
the discharge of the trustees’ responsibilities.
1.9 To formulate proposals for submission to, and approval by, the trustees.
1.10 Working with the trustees, to ensure that the organisation discharges its constitutional and
legal obligations and that the necessary resources are provided and proper standards maintained
for the protection of people and the organisation's assets.
2. Fundraising, Financial and Risk
2.1 To support the trustees in relation to HWR’s income generation activities in line with the
organisation's priorities.
2.2 Together with the trustees to consider development of other income streams, including
corporate fundraising and legacies.
2.3 To work with the Treasurer to help develop and monitor the budget.
2.4 To oversee HWR’s outsourced payroll administration
2.5 To support the trustees with identifying and managing risk.
3. Knowledge and Information Management
3.1 To develop and implement robust mechanisms for the monitoring, reporting and evaluation of
HWR’s work, and the impact and outcomes of its services.
3.2 To work with trustees and staff and volunteers to ensure the efficient operation of the charity
through the development of IT infrastructure, and efficient and effective delivery of services and
back-office administration.
3.3 To work with trustees and staff and volunteers to ensure compliance with all regulation and
good practice in relation to data confidentiality, security, safeguarding and GDPR.
4. General Tasks
4.1 Share with other staff responsibility for providing office cover, including answering the
telephone and website enquiries, keeping records and statistics and self-servicing your own
administration.
4.2 Carry out such other duties and responsibilities as may reasonably be required by the trustees,
commensurate with the objectives and level of responsibilities held by the post.
PERSONAL SPECIFICATION
Skills, Knowledge, Experience and Abilities
Strategic Thinking and Service Delivery
• Knowledge and experience of the UK voluntary sector, preferably including the refugee and
asylum sector and issues affecting refugees and asylum seekers
• Understanding and experience of working effectively with a range of partners to deliver
services and effect positive change
• Good analytical and problem-solving skills, and ability to respond proactively and creatively
to changes in the external and internal environments
• Knowledge and experience of an organisation(s) providing individual services and advocacy
for vulnerable people in community-based services
• Understanding and experience of volunteer management
• Experience of using user-feedback and effective data monitoring and reporting to improve
services
• Experience of producing and contributing to strategic/business plans
Management, Leadership and Governance
• Experience and ability as an effective manager and team builder
• Ability to organise, plan and prioritise the workloads of the staff and volunteer teams
• Ability to motivate staff and volunteers working in a fast-changing environment
• Ability to communicate our vision, mission, objectives and services for a wide range of
audiences
• Experience of working in a multi-cultural/diverse environment
• Knowledge of HR best practice and HR policy development
• Commitment to and understanding of the principles and benefits of Equality, Diversity and
Inclusion (EDI) in the workplace
• Understanding and knowledge of best practice in relation to Safeguarding and Health and
Safety
• Ability to work effectively both individually and as part of a collaborative team
Communications
• Excellent interpersonal skills, both oral and written
• Experience of communicating, networking and working collaboratively with a wide range of
audiences and stakeholders to promote an organisation in its best light
• Computer literate with IT skills, experience of using standard office software, and
familiarity with popular social media channels (LinkedIn, Facebook, Instagram)
• Experience of overseeing the production of occasional printed materials
Financial Management and Income Generation
• Understanding financial control within an organisation;
• Experience of leading or contributing to successful fundraising.
Personal qualities
• Commitment to the rights and protection of refugees and asylum seekers
• Commitment to a participative management style
• Ability to work some evenings and occasional weekends
• The ability to travel efficiently and economically to all parts of Herts. Since Herts is a large
county, this is highly likely to mean the ability to drive and access to a vehicle. (Expenses
will be fully reimbursed subject to agreeing an appropriate home base for calculations).
• Commitment to the rights and protection of refugees and asylum seekers
• Appropriate degree of self-awareness and emotional intelligence
• Emotional resilience and ability to deal with stressful or difficult situations
We welcome refugees and people seeking asylum across Hertfordshire. We support the Refugee Council's campaign for a fair and humane asylum system.



The client requests no contact from agencies or media sales.
We’re looking for a super organised, efficient and supportive Operations Lead to make We Own It run smoothly so we can win public services for people not profit. This is a fast-paced role in a small team with a big mission!
You’ll lead on creating and maintaining effective systems and processes, and supporting the team on logistics so that everything runs like clockwork. You’ll also make sure we’re thanking the brilliant individual donors who fund 93% of our work. We’re looking for someone who has a track record of creating efficiency and order for themselves and other people - and can do so in a remote context! You'll need to be happy to carry out a variety of tasks and be flexible about your role.
This role is a crucial part of the We Own It team and central to increasing our impact. Part of a small, high performing team working mostly remotely and sometimes in London, you’ll need to be extremely self-motivated and able to work efficiently and autonomously.
We Own It campaigns against privatisation and for 21st century public ownership. We believe public services belong to all of us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kineara has a new vacancy for an experienced Housing support worker to join our small and dedicated team for our new School Housing Advice project.
About the project
The School Housing Advice Support Project builds on the success of a pilot program and aims to provide tailored housing advice and support to families, particularly those living in temporary accommodation (TA). The project started in January 2025 and is currently being delivered at three primary schools in the borough of Southwark.
The initiative offers practical housing advice, casework, workshops, and legal support through a collaborative partnership between Kineara and Southwark Law Centre. It also addresses challenges such as poor housing conditions, legal proceedings, and impacts on families' health and wellbeing.
About the role
We are looking for an experienced, motivated and compassionate support worker to deliver housing advice and practical support to parents from four Primary Schools in Southwark. This role involves conducting housing surgeries, providing follow-up casework, and running workshops to empower clients with the knowledge and skills to address their housing-related issues. The successful candidate will work closely with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. The role will be based mostly in Southwark, and you will be working in partnership with schools, community organisations and the council to coordinate tailored support for each client to avoid eviction and sustain tenancies, address suitability of the property, mediating with landlords where necessary and providing advice for onward housing when needed. The objectives of these programmes are to avoid evictions, sustain tenancies or move to a better suited property, improve wellbeing and awareness of tenancy rights and housing polices.
About you
- You will have experience of working with families and individuals with complex needs, as well as some experience of providing housing support.
- You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change.
- You will have excellent interpersonal skills.
- Have good knowledge of housing policies and tenants' rights, experience of delivering holistic support.
- You will be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity, and inclusion in all aspects of work.
- Be able to work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.
About Kineara
Kineara is a unique community interest company and Charity that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
Breaking barriers to secure housing, education and employment
The client requests no contact from agencies or media sales.
Salary: £24,938.55 per annum pro-rated, plus £5023.71 London Weighting pro-rated
Location: Kings Cross – Shelter shop
Contract: Fixed term ending April 2026
Hours: Full time, 37.5 per week
Closing date: Sunday the 2nd of November at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Kings Cross shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
As part of the Marketing, Communication, Fundraising and Events Directorate, the Events Manager will work operationally across the charity, primarily delivering the OP ASCEND Employment Pathways series alongside other agreed key FEC events. You will also be aware of all FEC current and future event requirements, develop the annual events schedule with the Senior Events Manager and oversee the event planner management software with the wider Event Team members. You will also create reports and presentations to show the event impact and key KPI delivery.
Location: Hybrid (regular visits to the London-based offices, client meetings and events)
Work pattern: Fixed contract, 12 months – 21 hours per week
Interested? Want to know more about the Charity? Check out our website
Eager to know more about the role? Have a look at the Job Description
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Wednesday, 5 November 2025.
Got questions about the role? Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
Location: Shop from Crisis Ealing, 5 The Mall, London, W5 2PJ
About the role
We have a fantastic opportunity for a Shop Supervisor to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.
As a Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.
This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression.
About you
To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 2 November 23:55 2025
Interviews W/C 10 Nov 2025 location TBC
About the role
Imperial’s Regular Giving and Legacy team is seeking a coordinator for a 12-month fixed term contract. For this role you will need to show experience of working in a fast paced, target-driven environment. You will bring outstanding written communications skills, along with strong attention to detail and the ability to work with a wide range of individuals. This role is a great opportunity for a talented administrator who is looking for a starter role in higher education fundraising, with a view to progressing further in the field.
What you would be doing
Imperial’s Regular and Mid-Level Giving programme seeks philanthropic support up to £50,000 to advance the work of the University. Primarily, the programme focuses on soliciting support from alumni. The Legacy team raises philanthropic income from alumni and friends who leave the gifts in their will. Our programmes raise funds for a variety of projects across the University including bursaries and scholarships, enhancing the student experience and Faculty level support.
Your responsibilities will be wide-ranging, but the key duties are:
- Act as first contact for all fundraising related queries (by telephone, email, post and in person); liaise across the team to draft and send appropriate responses.
- Collect, collate and manage case studies, including building relationships with students.
- Support the telethon fundraising campaigns, direct marketing fundraising appeals, and managing your own fundraising projects such as emails and social media.
- Support the team with general administrative and office duties such as booking meeting rooms.
- Provide diary management and PA support to the Head of Regular Giving and Legacy Giving.
- Support with the team with budgets including raising PO’s and tracking invoices.
What we are looking for
In order to hit the ground running, you will need to possess the following required skills:
- Experience of working in a customer, alumni or donor focused environment
- Outstanding communications (both written and oral) and interpersonal skills
- Ability to communicate effectively and concisely with a range of internal and external stakeholders, at all levels
- Excellent organisational skills and time management
- Methodical approach to work with outstanding attention to detail
- A sound understanding of customer relations databases (CRM) to manage customer/donor data.
What we can offer you
- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
Further information
It is anticipated that first round interviews will be held week commencing 17th of November.
Closing date: 5 November 202
