Service charge accountant jobs
£61,358 per annum
Full-time – 35 hours per week
South East London - Hybrid
Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.
As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.
We have an excellent opportunity for an outstanding candidate with a passion for social housing to provide leadership on our Rent and Service Charge management.
Reporting to the Head of Finance, you will manage the service charge and rent setting across our leasehold, shared ownership, social and affordable rents portfolio, ensuring compliance with statutory and regulatory requirements. You will directly manage the Rents & Service Charge Analysts and ensure that high quality services are provided internally and externally.
The role will be responsible for the development and delivery of the annual plan in relation to rents and service charge activities and will also contribute to the overall management of Hexagon.
Our ideal candidate will have:
- Considerable experience of rent and service charge management in the housing sector.
- AAT or equivalent accounting qualification.
- Experience of using housing management and financial systems (e.g. SUN/CIVICA).
- Considerable knowledge of regulation/legislation related to the setting and management of rents and service charges.
- Track record of delivering service improvements and the ability to work across teams.
- Experience of managing and developing staff.
- Excellent verbal and written communication skills.
- A positive “can do” attitude and a commitment to a high standard of service delivery.
If you think you have the skills to do all this and more, we want to hear from you.
This role presents a brilliant opportunity to further your career with a dynamic Great Place to Work accredited company with IIP Gold, that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.
We will offer you training and supervision to help you achieve your full potential, and an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.
For further details and how to apply, please visit our website via the apply button.
No agencies.
Closing date: Sunday 29 June 2025.
Interviews will be held on Wednesday 9 July 2025.
We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact the HR Department at Head Office.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The OutHouse
The OutHouse is a registered charity based in Colchester, Essex, who proudly support the lesbian, gay, bisexual, transgender, queer and questioning (LGBTQ+) community to feel seen, included and understood. We offer 1-to-1 support, counselling, group support, social events, advocacy, and awareness training with local organisations. Our purpose is to provide and advocate for safe and inclusive spaces for everyone from the LBGTQ+ community.
We encourage applications from members of the lesbian, gay, bisexual, transgender, queer, non-binary and gender questioning community.
The OutHouse Values
The post holder will uphold the key values of The OutHouse, which are:
- To be reflective
- To be honest, act with integrity, openness and transparency
- To foster partnerships and collaboration
- Celebrating successes of individuals and the community
- To be inclusive and respectful
Our History
In December 1979, we were founded as The Colchester Gay Switchboard. Over the past 45 years we have continued to evolve to meet the needs of the local LGBTQ+ community. Today, The OutHouse is built upon the legacy of the hard work and dedication of the hundreds of local LGBTQ+ community members who came before us. This legacy drives us forward.
Our Future
The OutHouse is undergoing a period of change as we look towards positioning ourselves for service expansion and regional growth. In 2024, we appointed a new CEO, who is leading our organisation through a development phase as we revise our organisational strategy and refine our vision.
The Finance & HR Lead
We are looking for a Finance & HR Lead to take charge of the financial health of our charity by administering a high quality and effective financial management service to The OutHouse. The OutHouse is going through a period of change and we need a finance practitioner who is able to support the organisation in its financial management. You will also have oversight of our HR function. This is a busy role within a small team that is looking to make a huge difference within our community. If you have a proven track record in financial planning and HR management, can manage multiple priorities and work within time sensitive situations, we encourage you to apply.
You will work closely with, the CEO, Operations Change Manager, the Team and the Treasurer to ensure that all data are recorded accordingly and in a timely manner.
Key Activities & Responsibilities
As Finance & HR Lead, your key activities and responsibilities will be to:
Finance Responsibilities
- Provide a high quality and effective financial management service to The OutHouse.
- Prepare, develop and analyse finance and accounting information, including income and expenditure processing, ensuring information is timely precise, clear, informative and understood
- Keep good quality accounting records for our charity by preparing annual accounts and maintaining up to date records on our accountancy and book-keeping systems (making any recommendations for improvement as necessary)
- Work with the CEO and Operations Change Manager to ensure efficient financial management and planning systems, ensure financial reports effectively inform business development and fundraising strategies and that the organisation demonstrates value for money across all activities and services
- Prepare information for our Funders on funded projects expenditure and work with the SLT to present this in a meaningful way
- Attend Trustee meetings as required to provide information and analysis ensuring partnership with CEO and board Treasurer to allow for easier financial decisions
- Ensure financial information supplied to management and the board is full and accurate so as to support sound decision making
- Ensure compliance and proactively highlight potential risk with relevant financial statutory and regulatory matters
- Identify and manage risks and contribute to the risk register on financial matters and wider decision making when appropriate
- Keep up to date with financial developments across the sector and changes in requirements for charity reporting and legislation
- Make sure financial reporting complies with relevant legal requirements
- Maintain and monitor internal policy documents and procedures and make recommendations on best practice and good governance
- Liaise with and maintain a good working relationship with our CEO, colleagues and trustees, Treasurer as well as stakeholders and key operational contacts such as bankers, auditors and funders
- Lead and implement monthly payroll using Xero
- Line management of the charity Administrator
HR Responsibilities
- Tracking employees’ leave and attendance
- Support recruitment and oversee onboarding
- Oversee staff correct usage of our newly implemented HR System
- Reviewing and updating workplace policies
- Processing salaries and remuneration
- Ensure performance management processes are being followed
- Monitoring training and staff development
- Contributing towards creating an Engaging Work Culture
- Ad hoc HR administration including joiners, leavers, personal use equipment co-ordination
Experience
- Managing charity finances to a high professional standard
- Operational knowledge of internal financial controls and legal financial requirements for charities
- Knowledge of good governance practices and of bodies which issue updates, guidance and information on relevant legislative change
- Can effectively run financial administrative systems
Person Specification
- Proven ability to work as part of a small and effective team
- Open and transparent with colleagues across the organisation
- Credible and trustworthy
- Excellent communication and organisational skills and an ability to be proactive and solution focussed
- Ambition with a desire to grow with our charity through a change and transformation period
- Strong communication skills with an ability to present financial data precisely as well as being able to use narrative as a means to accurately contextualise data
We look forward to receiving your applications.
Office based (with work from home for up to 25% of your working week)
Registered Charity
11 - 20
Our purpose is to provide and advocate for safe and inclusive spaces for everyone from the LGBTQ+ community.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Community Housing Assoication
- Opportunity to lead a finance function alongside the Head Of Finance
About Our Client
Founded in 2007, Phoenix Community Housing is a not-for-profit resident-led housing association based in south London. Their approach empowers tenants and leaseholders to take a central role in decision-making and they have more than 3,500 shareholding members. The Chair is a Phoenix tenant and residents form the largest group on their Board.
Phoenix Community Housing own and manage more than 7,600 homes in the Lewisham wards of Bellingham, Catford South, Downham and Grove Park. They are committed to ensuring that their residents can enjoy warm, safe and dry homes while also working with a range of partner organisations on initiatives to benefit their community.
Phoenix Community Housing also have an active development programme, focused on high quality and sustainable design, and have won a number of architectural awards. They are the largest employer in the south of Lewisham with over 270 staff.
Job Description
Job Purpose
As a Financial Controller, you will be responsible for delivering professional customer service, work collaboratively across the organisation, and contribute to the success of the corporate plan. You will actively support residents and the community, promoting a One Phoenix approach and focusing on providing excellent homes and services while upholding the organisation's values.
Financial accounting
- Oversee payments, purchase ordering, accounts payable, and ensure accurate recording of transactions in the general ledger.
- Lead the annual statutory audit, prepare statutory accounts, and coordinate with external auditors.
- Manage tax returns for Phoenix community Housing and subsidiaries (VAT, Corporation Tax) and ensure compliance.
- Approve monthly payroll with People Services, reconcile salary/pension accounts, and ensure control accounts are cleared.
- Prepare and monitor cash flow forecasts, process journals, and oversee company insurance administration
Management Accounting
- Collaborate with finance business partners to provide consolidated monthly accounts, financial statements, and cash flow reports.
- Assist the Head of Finance in finalising all financial reports for the Executive Team and Board
Reporting
- Participate in the annual budgeting process and update the business plan until Board approval is obtained.
- Assist the Head of Finance in preparing and submitting regulatory statutory returns to the Housing Regulator, Financial Conduct Authority, and Companies House.
- Regularly review and maintain the Chart of Accounts to meet the organisation's reporting needs.
- Ensure internal compliance with the delegation scheme, report emerging issues, and update the Asset and Liabilities Register.
- Lead or participate in internal audits and stay updated on accounting standards to ensure compliance with best practices.
Rent & Service Charge
- Manage the Rent and Service Charge Accountant to ensure proper accounting of rental and income transactions in compliance with regulatory standards.
- Inspire and drive team performance, ensuring development, target achievement, and value for money principles.
- Contribute proactively to residents and the wider Phoenix community Housing, fostering a collaborative environment.
- Take ownership of key performance indicators (KPIs), ensuring positive outcomes and cross-team collaboration.
- Commit to ongoing training, model professional behaviour, and adhere to Phoenix Community Housing values, policies, and regulation
The Successful Applicant
- Fully Qualified Accountant (CIMA, ACCA, ACA, ICAEW, CIPFA etc)
- Significant experience as a senior member of a finance team within the Social housing Sector
- Experience of preparing VAT under the partial exemption regime, and a VAT shelter
- A positive approach to excellent customer service, care delivery and a commitment to quality
- Can demonstrate working independently and as finance lead with board responsibilities. (Experience in a Mid sized Housing Association is preferable).
What's on Offer
We would like to offer the successful candidate:
- £73,751 per annum
- Hybrid working, with 2 days in the office
- Access to a wide range of perks and discounts
- Employee assistance program.
- Cycle to work
- Healthcare scheme
Contact
Eze Ewuzie
Quote job ref
JN-052025-6747594Z
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Finance and Business Operations Manager
Base of Work: Hybrid, typically minimum 1 day per week at Community Impact Bucks Office near Aylesbury with the rest working from home.
Hours: 24 hours per week across min 4 days (0.7 FTE)
Salary: £38,000 - £40,000 per annum FTE
Contract: Permanent
Are you an experienced manager with a sound knowledge of financial management procedures, HR and governance?
We are looking for a savvy and adaptable finance and business operations manager to support our charity with financial management, HR operations, governance and office management.
You will be an experienced manager with strong all-round finance capabilities, driven to ensure robustness and efficiency across all elements of our finance, HR and governance in a busy charity setting.
You will be adept at managing multiple income streams in a complex environment, enjoy supporting Trustees and colleagues in day to day financial management and HR processes as well as working with the Head of Finance and Leadership team on strategic finance and business planning discussions, providing relevant and up to date financial and HR information, taking responsibility for the charity’s day to day accounting and business operation functions.
About the charity
We are a local charity that enables people and organisations to get involved, helping to build strong and vibrant communities in Buckinghamshire.
We do this by helping people find volunteering opportunities, advising charities and other not-for-profit groups on all aspects of running an organisation, and directly supporting those most in need in the community.
The Role
The purpose of the Finance and Business Manager is to provide the necessary professional expertise to enable the Charity to successfully execute its strategy and achieve its objectives on time and within budget, while exceeding stakeholder expectations.
The role will be responsible for:
- Ensuring sound financial and governance procedures and control.
- Overseeing the management of the charity’s internal business operations, including payroll, HR and premises.
- Line managing the Finance and Operations assistant.
- Maintaining and developing a sound system of financial management and control, working closely with the Head of Finance.
- Working alongside budget managers to ensure that they have a full understanding of financial information to enable them to make informed decisions.
- Leading on day-to-day financial operations including management accounting, timely issue of invoices to clients and funders and collection of receipts, cash flow management, managing investments, VAT, overseeing petty cash, company credit cards, donations and payments, gift aid recovery and purchase invoices.
- Overseeing the management of the charity’s internal business operations, including payroll, HR and premises.
- Overseeing the implementation of effective HR and recruitment procedures, record-keeping and staff development.
- Advising on budget drafting and resourcing for new activity and funding bids, including developing and implementing the full cost recovery model.
What we offer:
- 25 days holiday (plus bank holidays and an additional 3 days between Christmas and New Year)
- Onsite parking and lovely office setting
- Wide range of free training courses, plus personal development opportunities
- Supportive and inclusive environment with lots of positivity
- Company pension scheme with 5% employer contribution
Diversity & Inclusion
Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.
How to apply
To apply, please send a CV with a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am Thursday 19 June 2025.
For more information, please download the Job Description and Person Specification located at the bottom of this ad, or visit our website - Community Impact Bucks.
Interviews will take place in person at our office in Aylesbury on Tuesday 24 or Thursday 26 June.
Registered Charity
11 - 20
We support people and groups to get involved in their local communities and make Buckinghamshire a better place to live.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
The finance assistant is part of the Finance and Resources function and reports to the Head of Finance. The role has responsibility for ensuring all accounts receivable and payable transactions are processed, recorded and completed. This is a key role for the Finance function to ensure organisational decision making is robust.
Purpose of the role:
Supporting the Head of Finance to ensure the organisation’s finances are accurate, compliant and up to date with responsibility for processing financial transactions. This includes maintaining financial records, preparing reports, ensuring the integrity of the finance system and managing customer accounts. The role also has responsibility for a broad range of financial administrative tasks and works collaboratively with a range of stakeholders providing financial support, advice and solutions.
The client requests no contact from agencies or media sales.