Service Coordinator Jobs in Islington, Greater London
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- Located at a 24-hour supported housing service in Clapham, we provide high quality self-contained accmmodation for 15 women who have experienced homelessness and multiple disadvantage.
- The aim of the service is to provide a therapeutic environment in which women feel safe and can flourish, enabling them to move on into independent, permanent accommodation. The accommodation also includes overnight safe spaces.
- In this role, you will provide direct support to all the women, as well as holding a small case load of residents who you will keywork.
- You will work closely with support workers and the in-house psychologist.
- You will model person-led, psychological, gender, and culturally informed support, will be skilled at building trust and you will be a great team player.
- The post holder will undertake 8-hour shifts, normally Monday to Friday but with flexibility for weekend working, covering the hours 8am to 8pm. This is a 1 year fixed term contract.
Salary: £33,860
Closing Date: Sunday 9th June
Interview Date: Monday 17th June
Full job description can be found on our website
Our Benefits
• 30 days holiday plus bank holidays
• Generous training budget, plus an annual personal training budget
• Enhanced Sick Pay Policy
• Enhanced family friendly policies
• Day off for moving house
• Hybrid working (depending on role requirements)
• Pension – 5% Employer, 3% Employee
• Cycle to Work Scheme
• Season Ticket Loan
• Employee Assistance Programme
• Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Rethink Mental Illness is seeking a part-time Head of Strategic Partnerships and Alliances, to deliver strong collaborative operational leadership to the evolving VCFSE alliance programme in the London borough of Tower Hamlets.
Background
In 2019 NHS England set out a bold and radical redesign of community mental health services through the publication of the community mental health framework for adults and older adults. In response, Rethink Mental Illness published Communities that Care: a blueprint for supporting people severely affected by mental illness in their communities.
We believe that to really transform previously broken and fragmented systems of mental health support, communities and organisations must come together in the spirit of collaboration.
This cannot be delivered by any one organisation on their own. Supporting local systems to work more effectively together through partnerships and alliances is a key component of our five-year strategy.
The work of our Strategic Partnerships & Alliances Division is critical in achieving this objective. The division includes the local teams providing alliance leadership, participation, delivery and infrastructure support. We bring together expertise from across the charity - on co-production, community engagement, alliance building, infrastructure and corporate resources.
This specialist support interfaces with place-based partnership and alliance teams who are working with local VCFSE groups, charities, community organisations, citizens, NHS and social care, in places around England to transform community mental health services and build communities that care around people affected by mental illness.
Tower Hamlets VCFSE Alliance - the journey so far…..
For the past three years the development of a mental health VCFSE alliance in Tower Hamlets has been enabled by a grant Rethink Mental Illness received from the Charities Aid Foundation (CAF).
This grant enabled Rethink to focus on supporting alliance development in four places in England, including Tower Hamlets. The Alliance has now secured funding from East London NHS Foundation Trust to further develop the alliance structure and infrastructure, to enable the alliance to thrive and to move into the next phase of development and delivery, with a focus on:
- Further alliance building
- Partnership working
- Co-production
- Community leadership
- Sustainable funding
- Addressing inequalities
- Workforce sustainability
About the role:
As Head of Strategic Partnerships and Alliances you will work with leaders across the partner organisations of the Tower Hamlets Mental Health Alliance to enable the realisation of the Alliance’s objectives across all these areas.
You will provide a facilitation and coordination function to the alliance, including elements of quality assurance & compliance, commissioner interface and relationships, reporting and due diligence. You will maintain and develop purposeful and managed partner relationships across all existing Alliance members and nurture growth and inclusion of other VCSE organisations across Tower Hamlets.
You will work with the following people and teams:
· Tower Hamlets Partnership Board
· Tower Hamlets VCSE Mental Health Alliance
· NHS Northeast London ICB
· East London NHS Foundation Trust
· Tower Hamlets Council
· Alliance co-production lead (employed by alliance partner organisation)
· Rethink Head of coproduction
· Experts by Experience
· Rethink Strategic Partnerships and Alliances division
· Rethink Place Based Delivery division
· Rethink central alliance support team
· Other associated Rethink departments as required
For full details about the role, please refer to the Job Description in the documents section below.
About you:
You will have a strong experience and background in contract management, project mobilisation across complex workstreams and compliance. With proven experience in managing and maintaining strong working partner relationships in a complex and nuanced VCFSE environment is essential, including:
- Understanding of the ambitions of the NHS community mental health frameworw
- Knowledge and understanding of Tower Hamlets Mental Health sector and VCFSE sector
- A commitment to listen and to build relationships across difference
- A strong understanding and commitment to anti-racism and exploring anti-racism practice
- Ability to lead and manage teams
- Ability to oversee and manage complex budgets across multiple organisations
- Ability to deal with stressful situations in a calm manner
- Strong systems and process-based approach to drive quality assurance and performance measures
- An eye for detail and an ability to interpret and present business intelligence/data at an elevated level, in a wide variety of reporting formats
- Understanding and experience of working with people who use mental health services and delivering strong coproduced communications work.
- Working knowledge of coproduction and coproduction practice
Working arrangements:
This is a part-time role for 23 hours per week (worked between 09:00 and 17:00 Monday to Friday). The post holder will work flexibly as required by the needs of the alliance projects.
The base salary is £45,284 (pro rata) – actual salary for 23 hours is £29,758.06 per annum.
For post holders living or based in Greater London, £3,000 (pro rata) per annum London Allowance applies. Actual amount for 23 hours per week is £1,971.43 per annum.
The role is home-based with access to our Head office hub in Vauxhall for the purpose of internal meetings, collaboration, or occasional hot desking.
The post holder will frequently attend meetings within the borough of Tower Hamlets.
Selection process and timescales
Closing date for applications is Midday on 10 June 2024 (We reserve the right to close earlier, if sufficient suitable responses are received)
Competency based interviews will be held on 17 and 18 June 2024. These will be held via video call on Microsoft Teams.
The selection process will include delivering a short presentation. For those invited to interview, a presentation brief will be provided in advance.
The client requests no contact from agencies or media sales.
Doctors of the World UK (DOTW UK) is part of the global Médecins du Monde (MDM) network, which delivers over 400 projects in more than 70 countries through 6,000 volunteers.
Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.
Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £10m for overseas programmes, helped 20,000 service users here and fought for healthcare as a human right for all.
We believe that every person living in the UK has the right to healthcare, and we work to influence public policy and local implementation to reduce health inequalities and ensure access to healthcare for all.
DOTWUK have a fun and friendly finance team in a small, but high-performing function and are looking for a collaborative, experienced and energetic leader for the role of Head of Finance.
In this exciting role, the successful candidate will provide the organisation with a timely, accurate and relevant financial management service by assuming day-to-day responsibility for the organisation’s accounting function, to enable the senior management team and the Board of Trustees to assess results and performance and make informed, strategic decisions, and ensure the organisation complies with statutory and corporate regulation and requirements.
You will work closely with the treasurer, directors and managers to enable them to manage their programme finances and support them to report to donors and to devise sound plans for growth and sustainability.
The UK chapter expects to grow income across all sources, including from institutions and foundations. You will play a critical role in maintaining and building on this success.
You will also be responsible for and provide input from a financial and management perspective on strategic development and the general organisation-wide structure and management as part of the Senior Management Team.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
For more information on the role, including a person specification, please refer to the role profile.
Closing Date:
Sunday 9th June 2024
How to Apply
To apply, please submit your CV, covering Letter & additional information form on the link provided. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.
Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.
We work tirelessly to empower excluded people to access healthcare.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit a passionate Activities and Events Co-ordinator in order to develop community activities and events in local community centre that encourage local residents of all ages.
As Activities and Events Co-ordinator you:
- Will plan, co-ordinate and deliver an annual programme of relevant and accessible activities, classes, events, workshops
- Will work collaboratively with the charity’s service leads and partner organisations ensuring the annual programme of activities and events is co-ordinated and reflects all aspects of the charity’s objectives
- will effectively identify the needs and interests of local residents effectively using a variety of consultation tools including our database, completing surveys and through evaluation
- In collaboration with the Volunteer Co-ordinator you will supervise and support a team of volunteers supporting the programme of activities and event
- Will contribute to external reporting, funding applications and any ongoing monitoring and evaluation requirements.
In order to be successful, you must have experienced :
- Experience of working in a community setting delivering a range of successful activities and events
- Experience of developing and managing new and existing activities and events from initial planning to post evaluation
- Organisational, administrative and time management skills with the ability to prioritise and deliver quality work to deadlines
- Ability to manage multiple projects simultaneously and work comfortably under pressure within a busy environment
- Track record of creating, managing and working within established budgets
- Excellent communication and interpersonal skills with the ability to build relationships and negotiate effectively with a variety of stakeholders.
Salary: £28,000 - £32,000 per annum
Contract type: Permanent
Location: London
Deadline: 11th June at 8:59am
Interview: 25th June
Recruitment process: Cv and Supporting Statement
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
BRAC, one of the world’s leading development organisations, is seeking a Media Engagement Lead to drive forward our media engagement strategy in Europe.
Overview of the role
- After 50 years of southern-led impact at scale, BRAC is more determined than ever to create opportunities to realise human potential. In order to do this, BRAC is looking to raise awareness of its work and values amongst key stakeholders in strategic markets across Europe. Engaging regularly and effectively with the media in Europe is therefore vital.
- The Media Engagement Lead will play a leading role in designing and delivering BRAC’s media engagement plans across Europe. This is a pivotal time for BRAC as we begin to invest in relationship development for influence and partnerships across Europe, and this is a vital role in determining the success of this new chapter.
- The role will be based in London, a Global Media Hub, but will be tasked with supporting media engagement with publications across Europe, particularly in Germany and Scandinavia.
- The Lead will be the focal point for BRAC’s media engagement across Europe and contribute significantly to both securing new media relationships and making the most of existing ones.
- This role offers the opportunity to create real change, leveraging the half-century legacy of BRAC – as a world-leading, Southern-led INGO – to develop a strategic media approach towards major European actors and share BRAC’s story with our target audiences through the media.
About BRAC
Founded in Bangladesh in 1972, BRAC is an international development organisation that today partners with over 100 million people living with inequality and poverty. Best known for our community-led, holistic approach that delivers long-term impact at scale, BRAC works with communities in marginalised situations, hard-to-reach areas and post-disaster settings across Asia and Africa, with a particular focus on women and children. We innovate and create impact through social development programmes, social enterprises, humanitarian response, a bank and a university.
Born and proven in the global south, BRAC has become a world leader in developing and implementing cost-effective, evidence-based programmes. BRAC's office in Europe provides vital support for BRAC’s development work worldwide through fundraising and communications, building impactful, long-term relationships with partners, whether they be foundations, companies, Governments or major donors. To multiply this impact, BRAC Europe also plays a key role in engaging and influencing policymakers and practitioners to tackle extreme poverty.
Please submit your CV and cover letter. The cover letter should include; a) your motivations for applying for this position b) how you would be a strategic fit for the role/organisation and c) the media engagement achievement you are most proud of having contributed to.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for an experienced youth worker to join our Brent team. You will bring energy, compassion, and resilience to make a real change to the life chances of young people in the UK asylum system.
You will be responsible for supporting young people aged 14-25 years, enabling them to access a range of social, emotional, and practical support as they navigate the complex and challenging processes of the UK asylum system.You will help us run activities for young people at our advice hub on Wednesday evenings in Brent and run our youth group on Thursday evenings in Brent n as well as our sporting activities and trips.
You will work closely with our Brent Youth Development Coordinator. You will need to be able to work under pressure, acting as a consistent and stable point of contact for young people, ensuring that their safety and well-being are paramount.
About you
We would like to hear from you if you have the following:
· Demonstrable experience in supporting vulnerable young people in a similar role, particularly through youth activities in 1;1 and/or group settings, or befriending/mentoring
· Good knowledge of the UK asylum system and the related challenges facing young refugees and asylum-seekers in contingency accommodation
· Strong ability to problem-solve, research information and solutions, and to take initiative
· Working knowledge of child protection issues and safeguarding processes
· Ability to empathise, communicate and engage effectively with young people in distress
· Ability to handle complex, sensitive and confidential information appropriately
· You are available to work on Wednesday and Thursday evenings.
How to Apply
To view the Job Description and Person Specification, please see the link below.
To apply, please submit your CV alongside a brief covering letter which should articulate why you want this role.
Young Roots offers a competitive package, with a generous 28-day annual leave entitlement, flexible working and 5% employer pension contribution (3% employee contribution)
Founded in 2004, Young Roots works with young refugees and asylum seekers aged 11-25, in London, to improve their wellbeing and fulfil their potential. We provide direct services for young people, including youth and sporting activities, one-to-one intensive Casework support,
access to therapeutic and legal support, English-language learning and youth leadership. We run parallel services in Croydon, Kings Cross and Brent supporting hundreds of young refugees and asylum seekers each year, from 40+ countries, many of whom are unaccompanied.
We have an ambitious strategic plan, framed by our values, which includes our aim to draw on our deep understanding of the challenges young refugees and asylum seekers face to advocate for better systems and policies, both locally and nationally, with and for the young people we support and the wider community of refugees and asylum seekers in the UK.
Young Roots is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.
Young Roots is an equal-opportunity employer. People with lived experience of torture or asylum, from Black, Asian, and minority ethnic backgrounds, LGBTQIA+ individuals, and people with disabilities are strongly encouraged to apply.
No agencies please.
How to Apply
To view the Job Description and Person Specification, please see the link below.
To apply, please submit your CV alongside a brief covering letter which should articulate why you want this role.
The client requests no contact from agencies or media sales.
For a job description and details of how to apply please visit our website.
This post will work closely with the Director of Participation, producing all shows which originate from the Participation team, setting up and managing participation projects and working closely with young people and community groups.
There is also an opportunity to instigate and creatively lead on participation projects.
The Participation Producer will manage the Participation Coordinator and the Participation Assistant, as well as any work placements and freelancers. They will manage show and project budgets and contribute to the writing of funding applications and evaluation reports.
Application deadline: 9AM, Wednesday 29 May 2024
Interviews will take place: Thursday 13th June & Thursday 20th June 2024.
The client requests no contact from agencies or media sales.
Home based within South West England. Frequent travel to food banks around region, and some travel to staff conferences, 121’s and team away days
The Network Lead plays a central role in helping us achieve our vision to end the need for food banks in the UK. This is a varied, proactive and fast-paced role that involves representing the Trussell Trust on policy and public affairs and key stakeholder relationships in South West, the leadership of a dynamic team of area managers that supports the network of food banks in the South West to deliver emergency food, and the coordination of projects and partnerships to support the food banks in our network to reduce the need for their services locally.
Role responsibilities
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Strategic Leadership: Manage the delivery of food bank operations in the nation and key strategic projects that are part of the Trussell Trust’s five-year strategy to end the need for food banks.
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Projects and partnerships: Build partnerships and develop projects with organisations to develop and build services and systems that help end the need for food banks.
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Policy, public affairs and church engagement: Engage with a wide range of external bodies, including national government, elected representatives, faith and community organisations, and research bodies. Ensure that local churches (including church leaders) feel connected and understand the importance of ending the need for food banks in local communities.
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Team Leadership: Provide leadership, support, coaching, development, and line management to the area managers. Provide support, advice and guidance to Trussell Trust project leads as appropriate to ensure they understand the policy and public affairs context for delivering their work in the nation e.g. Pathfinder and Financial Inclusion team
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Risk Management: Ensure consistent quality assurance of food banks across the nation , in line with the risk framework and support area managers to deal with complaints and manage food banks with high risks.
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Cross-organisational working: Act as a liaison between the area team, the wider operations team, and other directorates, managing the flow of ideas and feedback to positive effect.
Person Specification
Technical skills and minimum knowledge:
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Confidently represent the Trussell Trust with a range of stakeholders, including elected representatives, and effectively manage the roll-out of the organisational strategy in the /nation.
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Policy and public affairs knowledge, including a track record of successfully influencing politicians and key decision-makers to achieve strategic goals.
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Knowledge and experience of community development or local service provision.
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Experience of managing projects and partnerships, from inception to evaluation, to achieve strategic goals.
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Experience of team leadership including line management and supervision, including dealing with performance issues and using coaching skills.
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Competent and efficient use of IT, including the main Microsoft Office programs and database management.
Behaviours and competencies:
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Demonstrates a commitment to the values of the Trussell Trust
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Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
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Role models inclusive behaviour, values and leadership
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Excellent communication and interpersonal skills, particularly listening skills.
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Confident, resilient and self-motivated team player
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Well-organised and able to juggle competing priorities.
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The ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Do you want to join a vibrant and growing charity group whose mission is to deliver positive change? Would you like to play an important role in supporting the organisation provide exciting learning opportunities that are tailored to people's needs?
Title: Projects & Events Coordinator
Reports to: Senior Programme Administrator
Based: Remotely – however must be willing and able to travel as and when required to meetings and events.
Job Purpose: To organise the planning and implementation of Programmes & Events and maintain a high level of accuracy and detail throughout.
The role:
Arrhythmia Alliance Group is recruiting a Projects & Events Co-ordinator on a full-time, permanent, remote basis. Your skills will be essential in strengthening the charities profile through programmes and event planning and coordination.
You will support the organisation with its’ programme and events portfolio by developing healthy, professional, relationships at all levels. You will also showcase initiatives taken and their key impact in making a real difference in people's lives.
Main responsibilities:
- Plan, coordinate, attend and execute a range of charity programmes and events.
- Oversee all event logistics, including venue selection, contract negotiations, transportation, accommodation, and catering arrangements.
- Agenda and room allocations
- Liaise effectively with various vendors and service providers.
- Develop and manage budgets, providing financial reports and forecasts to senior management.
- Evaluate programme and event success through feedback collection and analysis, making necessary recommendations for improvements.
- Promote the organisation's brand image, values, and initiatives.
Ensure all events are compliant with relevant standards and other regulations.
- Diary management for all programmes and events
- Support in production of relevant presentations and be able to present on the Charity group whilst attending events online or in person.
- Take payments over the phone as and when required.
- Attend physical meetings and events as and when needed to provide support.
- Support the production of recording for Healthcare Professionals, patients and care givers for educational webinars & events using but not limited to Microsoft Teams or Zoom.
Essential requirements:
- Experience working with vendors and negotiating venue contracts.
- Excellent organisational and project management skills.
- Ability to manage budgets and financial planning for events.
- Ability to work under pressure and handle last-minute changes.
- Ability to engage with wide range of stakeholders including healthcare professionals, patients, caregivers, sponsors and exhibitors.
- Creative thinker and problem-solver.
Person specification:
- Educated to GCSE level (minimum).
- Excellent verbal and written communication skills.
- Advanced Knowledge in Microsoft Word and Excel.
- Excellent organisational skills, with the ability to prioritise and manage own workload.
- Can undertake a wide variety of tasks and multi-task with ease.
- Ability to work on own initiative.
- Excellent attention to detail and accuracy
- Can work flexibly, and as part of a team.
- Professional & methodical and thorough approach to work
- Friendly, professional, punctual and polite.
- Must hold a valid UK Driving Licence.
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- We are seeking a proactive, experienced professional who will work with the CEO to drive the implementation of our People and Culture strategy across the charity;
- You will work with the Leadership Team to develop a consistent, healthy working culture supporting a thriving, ambitious charity;
- You will ensure use of our planning system across the charity, which links strategy with the role of each staff member;
- You will manage a small HR and Governance team and provide practical support to managers including employment relations issues;
- We are looking for someone with experience of contemporary psychological approaches in the workplace as well as a strong interest in embedding equality, diversity and inclusion.
- This role will suit someone with strong experience as a People and Culture Business Partner or manager in a charity or similar, with the aptitude to flex to a wide range of tasks and the ability to manage a small team.
Salary: £50,547
Closing Date: Monday 17th June
Interview Date: Tuesday 25th June
Full job description can be found on our website
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Catalyst Collective is an innovative and rapidly growing non-profit organisation. Since our pilot programme launched in January 2021, we have expanded significantly. As we enter our fourth year of operation, we are seeking an organised and proactive Programme Manager to play a pivotal role in driving our growth and ensuring the successful delivery of our mentoring programmes.
The Programme Manager will work closely with the Programme Director to lead and manage key components of our mentoring programme. This includes building strong relationships with mentors, mentees, and partner schools, as well as coordinating training, enrichment activities, and programme delivery. The ideal candidate will have excellent organisational skills, a passion for empowering young Black women, and the ability to foster a supportive and inclusive environment.
Key Responsibilities:
Mentee Recruitment and Induction
- Work closely with partner schools to finalise mentee cohorts.
- Visit schools to deliver induction sessions familiarising mentees with the programme.
- Lead mentor-matching sessions with support from Mentoring Coordinators.
Mentor Training and Onboarding
- Develop and deliver training sessions for mentors.
- Collaborate with the Recruitment Coordinator to ensure a diverse mentor pool.
- Support mentors to maximise the impact of their relationships.
Mentor Coordination
- Support a cohort of up to 30 mentoring pairs.
- Conduct monthly check-ins with each mentor.
- Facilitate mid and end-of-year reviews for mentoring pairs.
Enrichment Delivery and Planning
- Plan and deliver enrichment activities like career trips and work experience days.
- Evaluate the impact of enrichment activities and gather feedback.
- Collaborate with partners and vendors for enrichment events.
School Liaison
- Serve as the primary contact for partner schools.
- Regularly update schools on programme developments and mentee progress.
Safeguarding
- Act as a point of contact for safeguarding matters.
- Maintain accurate safeguarding records and ensure confidentiality.
Communications
- Produce a monthly mentor newsletter.
- Contribute to social media content.
Reporting
- Support the Programme Director in preparing updates for the Advisory Board and funders.
- Produce the End-of-year report showcasing the programme’s achievements.
Administration
- Review and approve in-person mentoring meeting requests.
- Conduct risk assessments.
Staff Management
- Line manage Mentoring Coordinators and the Programme Assistant.
- Provide task management to other team members as required.
Person Specification:
Essential Experience and Skills
- Proven experience in programme management, education, charity work, or volunteering.
- Strong interpersonal skills with the ability to build relationships with diverse stakeholders, including young people, schools, and professionals.
- Excellent communication skills, both written and verbal, with the ability to present to groups.
- Strong organisational skills with the ability to multitask and manage competing priorities.
- Proficiency in IT tools and platforms, including Google Workspace, Zoom, and project management software.
Essential Knowledge
- Understanding of mentoring or coaching practices, especially for young people.
- Knowledge of safeguarding practices and procedures.
- Awareness of issues facing young Black women in education and employment.
Essential Personal Attributes
- Passionate about tackling educational and employment disadvantage.
- Organised, proactive, and able to work independently.
- Effective time management skills.
Other Requirements
- A clean enhanced DBS check (The Catalyst will carry this out).
- The right to work in the UK.
- Flexibility to travel to partner schools in London.
Desirable
- Previous experience in mentoring, coaching, education, charity work, or volunteering.
- A university degree or equivalent experience.
- Knowledge/experience of working or volunteering in schools or the education sector.
- An understanding of the non-profit sector.
The client requests no contact from agencies or media sales.
Debt Advice Case Manager
Do you want to help lift some of the most marginalized and vulnerable in our communities out of poverty? We are seeking a Debt Advice Case Manager to work with a small, compassionate, dynamic charity, to help transform lives.
Our client offers comprehensive debt & benefit advice, helps build financial resilience through money education and budget coaching, and offers mentoring to clients with open-ended holistic support to increase their mental wellbeing and social mobility.
If you are passionate about helping people, then this role could be for you. It is much more than just a job - you'll get to see peoples' lives changed and dignity restored!
Internal Job Title: Debt Advice Case Manager
Location: Hounslow, London (will consider hybrid/remote working options)
Salary: £30-34k (FTE) based on experience and location
Contract type: Permanent (6-month probationary period)
Benefits: Enhanced pension scheme, holiday allowance, family-friendly policies, flexible working, learning and development, health and wellbeing.
Closing Date: 3rd June 2024
About the Role:
The primary purpose of this role is to provide debt advice and money education on a case management basis and to support the provision of advice by volunteers. The post holder will be expected to manage their own cases and lead appointment sessions.
The organisation’s mission is to ‘Restore Dignity and Renew Hope’ to those in our communities brought down by poverty and debt. The job holder will play their part in bringing this vision to reality, supporting clients through what at times can be emotionally difficult situations, to get back on their feet and realise their full potential.
The role combines both technical and pastoral elements. The role will involve building a client case, untangling sometimes complex situations, liaising with creditors, providing guidance for volunteers, and discerning and communicating the appropriate choices and strategies for the client. But you will also need to lead client appointments and support clients through what at times can be emotionally difficult situations.
About you:
We are looking for someone with prior debt advice experience who ideally has experience in leading and supervising volunteers.
Essential skills and experience of the Case Manager include:
- Previous experience in providing regulated debt advice on a case management basis
- Being a DRO intermediary would be an advantage
- Demonstrable experience in providing person-focused support to clients who may be vulnerable
- Excellent interpersonal skills and an ability to show empathy, compassion and patience
- Sound IT skills with a strong command of the Microsoft Office suite
Above all else, our client is looking for an individual who is keen to support and play their part in implementing their vision and be an enthusiastic advocate of the work they do to alleviate poverty. They are a faith-based charity and although being a practicing Christian is not an occupational requirement, they are looking for someone comfortable with its Christian ethos and champions its core values. If this sounds like you, then apply today with a CV and cover letter explaining how you are a good fit for the role!
About the organisation:
The organisation was established in October 2009 and saw it’s first client in January 2010. Since then, they have provided advice and support to thousands of families and individuals in difficulty. Set up originally as part of the social action work of Holy Trinity Brompton church in London, the organisation has since expanded, opening up new branches in partnership with numerous churches and running appointments from locations throughout London and the South of England.
Every day the organisation see individuals and families who have been broken by their circumstances, be that illness, bereavement, loss of employment, mental health problems or family breakdown. Through circumstances that any of us would struggle to deal with, they have found themselves facing the prospect of being evicted from their home, struggling to keep the power on, or unable just to meet their basic day-to-day needs.
Other roles you may have experience with could include: Debt Case Manager, Welfare Case Manager, Welfare Advisor, Debt Advisor, Benefits Advisor, Benefit, Debt & Money Advisor, Debt Recovery Advisor, Debt Service Coordinator and Adviser, IVA Advisor, Senior Advisor, Housing Advisor, People Advisor, General Advice Caseworker, Caseworker Supervisor, Senior Benefits Manager, Benefits Lead, Social Welfare Adviser, Benefits Specialist, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About Kidney Care UK
3.5 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down.
For almost 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We continue to provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change.
Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families.
We’ve grown significantly over the past five years. But this is just the start – we want to grow our income significantly in the next three years. We have to – there are so many people who need us.
Will you join us and help ensure that no one faces kidney disease alone?
About the role
You will provide key inbound referral management and administrative support to the Money & Energy Advisers and within our Patient Support Services team for kidney patients struggling with their energy and water bills and other costs of living.
To raise awareness of the service and build strong relationships with people living with kidney disease and affected by kidney disease, professionals and other kidney stakeholder groups in your defined geographic region.
Key Relationships
External
• NHS Renal teams including allied health professionals
• Partner organisations
• Statutory services
• Other Money & Advice services
Internal
• Patient Support Services teams (Patient Support & Advocacy, Grants, Counselling)
• Policy team
• Marketing & Communications team
• Fundraising team
Key Responsibilities
• Responsible for the day-to-day administration and allocation of inbound referrals into the Money & Energy Advice service across the region, effectively managing initial contact, appointments and assistance for food / fuel vouchers and other grant service administration.
• Update and maintain manual and computerised database and case management systems and records in accordance with the service’s internal policies/procedures and organisational standards.
• Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
• Liaise with referring agencies to improve referral information and the general referral process for patients.
• Act as a gateway to local information and access to:
◌ Kidney Care UK patient grants programme, raising awareness of the programme and supporting applications.
◌ Kidney Care UK Patient Support & Advocacy service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice.
◌ Kidney Care UK Counselling service and other appropriate services to meet patients’ emotional and physiological needs.
• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times.
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and to facility effective reporting to Kidney Care UK and to our funders.
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst people living with disease and affected by kidney disease and professionals across the region.
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity.
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you.
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.
Please view the job description for full details and how to apply.
Closing date: Wednesday 5th June 2024.
Please apply through CharityJob, submitting your CV and a covering letter demonstrating how you would be perfect for this role.
The client requests no contact from agencies or media sales.
This is a new role created to assist the small but growing team at SKT with our primary goal of engaging and mobilising residents in the neighbourhood we serve, numbering around 7500 people. SKT will assume management of community and event spaces at the heart of the neighbourhood this year and we are preparing service providers to make room for community voice in shaping local services. Involving residents in shaping their future is central to our purpose, whether by ensuring local assets and amenities work for them, or by influencing service delivery. This makes the Community Engagement Coordinator role an exciting and important addition to the team.
Main Tasks:
Volunteer Recruitment, Training and Coordination
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Recruit and maintain a team of twenty active volunteers from the local community to assist in community building initiatives.
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Develop and deliver a volunteer programme to engage the South Kilburn community which will likely include, but not limited to:
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Community research and consultation
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Public space improvements (greening, activation etc)
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Promoting community cohesion through events
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Train volunteers in peer-engagement and consultation practice,
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Induct and supervise skilled volunteers, as necessary.
Community Cohesion and Wellbeing
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Encourage and inspire volunteers to work as a team, take ownership of each activity, and to celebrate collective successes,
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Involve volunteers in planning and delivering community projects and events.
Resident Voice
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Collaborate with the Community Engagement, Partnership and Marketing Manager to develop and deliver a consultation plan to better understand residents’ needs and priorities,
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Conduct outreach in the community with trained volunteers, including door-to-door canvassing, satisfaction surveys, pop-up stalls etc.
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Collect and systematically analyse information gathered through outreach and community consultation.
Widening Participation
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Increase rates of community participation, belonging and pride across all segments of the community in South Kilburn.
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Use creative methods to increase engagement with decision making from all sections of our diverse community.
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Contribute to a new system of representative community governance, enabling the resident body to speak with one voice,
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With partners, support the coordination of community events in South Kilburn.
Empowerment and Progression
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Maintain continued awareness of local opportunities and train volunteers to disseminate accurate information and signposting,
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Seek opportunities for volunteer progression including supporting those looking to do so in to work and work-placements with local businesses.
Partnerships and information sharing
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Maintain relationships with a wide range of stakeholders including partner charities, volunteers, Brent Council officers and community members,
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Work with the Communications and Engagement officer to disseminate useful information to residents.
Other
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Be an ambassador for SKT and ensure our values of joy, collaboration and inclusion are upheld by the volunteer team.
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Be responsible for organising team building days and social events for SKT staff, volunteers, and Trustees.
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As we are a small but growing team, the Community Coordinator is expected to participate in team actions, mobilising through outreach and events to increase our collective impact for the community.
This job description does not constitute a 'term and condition of employment'. It is provided only as a guide to assist the employee in the performance of their job and may be varied from time to time.
Person Specification
Essential Qualities:
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Approachable and personable,
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Organised,
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A good facilitator and convenor,
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Passionate about people and social justice,
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High level of empathy, an understanding of regeneration, and experience of supporting and involving communities experiencing stress.
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Committed to the principles of equal opportunities and diversity.
Essential Skills and Knowledge:
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Demonstrable ability to plan and manage own workload,
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Experience in leading and motivating teams,
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Excellent verbal communication and active listening,
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Persuasive, credible and determined,
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Can demonstrate initiative.
Desirable:
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Spoken Arabic, Somalian, Eritrean, Bengali (Sylheti), French, Portuguese or other widely spoken minority language in South Kilburn,
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Knowledge of community organising techniques and methodology.
*’Flexible working’ means this role could suit someone wanting to work 9am to 5pm or 10am -6pm three days a week or shorter hours over more days to fit around childcare commitments, for example.
Working with the communty to shape the future of South Kilburn.
The client requests no contact from agencies or media sales.
BACKGROUND
The Helen Bamber Foundation (HBF) is a pioneering Human Rights charity supporting refugees and asylum seekers who are the survivors of trafficking and torture, including gender-based and ‘honour-based’ violence. From our offices we provide specialist medical consultation, therapeutic care, legal protection and practical support to survivors of human rights violations by helping men, women and children heal the emotional and physical damage they have suffered through torture, trafficking or other forms of cruelty. We also take the learning from our work to develop partnerships to increase survivors’ access to services, and use the learning generated by our clients and partners to drive system change.
Since August 2020, Asylum Aid has been part of the Helen Bamber Foundation Group. Asylum Aid operates as an independent charity, led by its own Executive Director within the group structure. For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum. It has built an expert service, delivering vital and life-saving services in some of the most complex legal cases, with a particular speciality working with unaccompanied children, survivors of trafficking, torture or other forms of human cruelty, and stateless people. In this role you will support both charities alongside the Operations Manager.
OVERVIEW OF THE ROLE
As the facilities coordinator, you will be responsible for maintaining a secure and well-functioning work environment in our building. You will be responsible for performing regular building safety and security checks, maintaining the office and ensuring the office is tidy each day you are present. There is the possibility that this role will be increased to full time in the future.
HBF currently has an office in Camden and will be relocating to Old Street in September-October 2024. And Asylum Aid has an office in Westminster which will be in use until at least the end of the year. In this role you will therefore be responsible for the conducting necessary tasks to facilitate the moves and the smooth transitions to the new office.
You will be managed by the Operations Manager and work closely with the Finance and Facilities Assistant as well as the Client Services Leads, Asylum Aid’s Legal Team Administrator, and the Executive Director of Asylum Aid to provide coordination and maintenance of the office facilities.
Please note that the successful candidate will already have the right to work in the UK and will be offered the job subject to suitable references and a DBS check. If appointment, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment. We particularly welcome applications from those from Black, Asian, Minority-Ethnic, refugee and migrant backgrounds. We regret that we can only respond to applicants who make it to the interview stage. No agencies please.
Please submit an up-to-date CV and a short covering letter outlining how your skills and experience match the listed duties, responsibilities and person specification by 5pm on Friday 7th June. First interviews will be held in the week commencing 10th of June,2024.
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.