Service coordinator jobs in london
About Us
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. Together, we are creating a future where every child has the chance to achieve their ambitions.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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Summary
At Harris Federation, our mission is simple: to close the educational gap between young people from disadvantaged backgrounds and their peers. We see Harris Federation as a system disrupter – whose purpose is to make life fairer for children in and around London. Our focus is to take on the most challenging schools and turn them into exceptional places of learning where everyone – staff and students – thrives.
A brand new opportunity has arisen for an experienced recruitment marketer to join our head office People Services function. Working as part of the wider Talent Acquisition Team, you will be the recruitment marketing specialist supporting efforts in employer branding, job marketing and creating content to help attract and recruit the best talent for Harris Federation.
This post offers great growth potential and would suit a creative individual who can work both strategically while also being hands on to create highly engaging, innovative and impactful marketing campaigns.
We are looking for a talented and creative individual who is passionate about marketing, and communications, and who has a genuine interest to work in the Education sector. This is a fantastic opportunity to see the direct impact of how effective marketing and recruitment advertising can play a key role in the continued success of our academies.
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Main Areas of Responsibility
As the Recruitment Marketing Coordinator, you will play a key role in attracting top talent to one of the leading education trusts in the UK. Working within our friendly Talent Acquisition Team, you will manage our careers website, creative copy writing for our blog and recruitment marketing campaigns and curate engaging content that showcases our people and culture which helps showcase our employer value proposition across various digital channels. Your responsibilities will include:
- Ensure the best possible employee and candidate experience which aligns to our values, polices and procedures and talent strategy.
- Write and curate engaging and informative content for the careers website (case studies, interviews and insights) to showcase our people, culture and employer value proposition.
- Use exceptional writing and storytelling skills to produce regular short and long form blog posts that reinforces employer messaging, brand voice, and tone
- Build strong and trusted relationships with leadership teams in academies to help develop and deploy more local recruitment marketing within the local community and networks.
- Ensure messaging, brand voice, and tone are maintained and consistent across all channels.
- Manage a cross-platform engagement plan that includes a high-quality content calendar.
- Own and advance internal employee advocacy initiatives and provide relevant posts for our advocates to promote.
- Support academies with social media content production and management to build their brand on LinkedIn.
- Build persuasive, evidence-based cases for marketing activity across new and existing channel.
For a full job description, please download the Job Pack.
Qualifications & Experience
This post offers autonomy, freedom to innovate and the chance to support recruitment from early career talent all the way through to executive leadership and management.
We would like to hear from you if you:
- Have experience working in a similar role demonstrating a very good understanding of marketing and employer brand
- Have exceptional writing and editing skills, with an ability to adapt content to different styles and tones
- Have experience in content marketing, with a strong copywriting portfolio
- Have a proven track record in delivering high-performing high-value campaigns
- Have experience with organic and paid campaigns
- Are proficient in website/SEO tools such as Google Analytics
- Have previous experience using editing software such as, Adobe Premiere Pro, Photoshop and/or similar
- Are up to date with the latest trends and best practices in CRM, digital marketing across paid, earned and owned channels.
- Are a creative thinker with the capacity to create engaging campaigns
- Are open to working in an AI-driven environment and improving processes
- Have an innovative mindset and approach to tackling problems
For a full job person specification, please download the Job Pack.
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Rewards & Benefits
At Harris Federation, we’re committed to investing in both your professional success and in you as an individual. Not only will you have the opportunity to shape the growth of thousands of education professionals, but you will also enjoy an exceptional range of benefits designed to support your wellbeing, career development and work-life balance. You will also have access to a variety of benefits, support programmes and initiatives including:
- Annual performance and loyalty bonus
- Local Government Pension Scheme with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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Next Steps
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can to residents and our partners such as secondary care. Hospitals need to free up beds by discharging patients who do not need to remain in hospital. Despite the pressures we want discharges to be safe, successful and as painless as possible for patients. We also want to ensure a patient is not readmitted into hospital.
The Hospital Discharge Community Support Coordinator will match Age UK Lambeth (AUKL) volunteers and partner organisation volunteers to support a patient's discharge. Volunteers could provide support with transport, practical support such as food shopping or completing home safety checks. Upon discharge volunteers may continue supporting patients for up to 4 weeks, providing support in person (at the individual's home or in the community) and over the phone, linking them into support services and helping them access the community to prevent hospital readmission.
What you’ll be doing?
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Oversee the development of a new, inclusive volunteer programme that offers a range of diverse and challenging volunteer roles to support patients leaving hospital and once settled home.
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Work in partnership with the VCS to create 100 volunteering opportunities to support hospital discharge.
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Using the volunteer platform, Care for Me, track allocated tasks to ensure they’re completed. Monitor volunteer reports to review the support and work delivered under the project.
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Develop and maintain strong working relationships with King’s College Hospital and Guy’s and St Thomas’ Hospital to ensure appropriate referrals are made into the service.
What you’ll benefit from
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Flexibility - this is a hybrid role with lots of community engagement and the chance to manage your own working day
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Generous pension provision - 7% employer contribution
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26 days holiday a year rising to 31 days after 5 years
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A great staff team
Using Quick apply please upload your CV, a brief cover letter and answer the 4 questions (in no more than 250 words per question).
The client requests no contact from agencies or media sales.
Our day centre service is currently open three days per-week offering respite, food and somewhere safe to be for anyone facing street homelessness. It provides advocacy and casework services to those who are vulnerably housed or homeless, supporting them to address their individual crisis and the underlying causes. We also provide a small year round night shelter provision.
APAP works in close partnership with a number of key agencies locally including drug and alcohol teams, street outreach services, local authority housing teams and the wider VCS. We are a gateway service in the community through which our clients can access a range of support.
The Community Fundraising and Partnerships Coordinator will be responsible for developing and nurturing relationships within the local community to support APAP’s fundraising efforts, including schools, local businesses, faith and community groups. A key feature of this role will be developing increased year-round community engagement and fundraising, leading into the planning and delivery of at least one annual fundraising campaign. The successful candidate will have the opportunity to engage directly with stakeholders to build strong partnerships, whilst contributing strategically to the growth of the charity's fundraising efforts.
The client requests no contact from agencies or media sales.
We are looking for a capable and creative Content Coordinator to join our Marketing and Digital team. This is a crucial role, working across our digital channels to deliver ongoing communications and create content. You will be comfortable writing for different channels, formats and audiences, able to adapt your approach according to what’s needed. As a team, we cover a wide range of activities, and every day is different. You could be going from working on video editing one moment, to building an automated email campaign or preparing content for Instagram the next.
The Content Coordinator manages operational and administrative activity for the content team, ensuring that things run smoothly. You will have responsibility for our content calendar, managing the shared inbox and coordinating requests from staff. You will work closely with all Marketing and Digital team members, as well as with colleagues from across the RCR, helping to deliver effective and engaging communications.
What you’ll do
- Manage the day to day operations of our email platform, helping to develop new opportunities, build workflows and analyse engagements.
- Help to develop and deliver compelling content for our social media channels.
- Optimise and improve website content, ensuring consideration of SEO and UX.
- Edit and deliver video content for our channels, alongside other digital assets.
- Provide critical operational support for our channels, content planning and the wider team.
- Work with colleagues across the organisation in building high quality, engaging content for audiences, using insight to drive decision making.
What you’ll need
- An interest in creating digital content that inspires, motivates and engages our audiences.
- Excellent communication and copywriting skills, with an understanding of how to adapt your approach to suit different audiences.
- Experience in using bulk email platforms and content management systems
- Experience in writing and creating content for social media and websites
- An interest in using audience insight to inform communications
- Ability to multitask and manage a busy workload
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Elders Voice is a charity supporting older people in the London Borough of Brent. Our mission is to enable older people to live safely and independently in the homes of their choosing and lead happier and healthier lives. We do this by providing a variety of services and activities, including a Handyperson Service and a Day Centre.
The Handyperson Service is our flagship service; it’s been in existence for 35 years and is highly valued by the older people who use it. The service aims to prevent accidents in the home and enable older people to live safely by carrying out basic repairs and improvements, and the installation of small equipment such as grab rails, which support mobility. Jobs include things like changing lightbulbs, hanging curtains and putting up shelves. Our handy team have decades of experience between them, and an exceptional reputation in the borough.
We are looking for a Handyperson Service Coordinator to oversee the Handyperson Service and be responsible for all aspects of facilities management at our premises in Kensal Green.
Role: Handyperson Service Coordinator
Salary: £18,000 per annum (FTE £30,000)
Hours: 21 hours per week
Responsible to: Chief Executive Officer
Based at: Elders Voice offices in Kensal Green
Overview of role:
Handyperson Service
- Undertake all administrative tasks relating to the effective and efficient running of the Handyperson Service with meticulous attention to detail and record keeping.
- Coordinate the handy team and provide supervision and support.
- Promote service within borough and maintain relationships with Brent Adult Social Care, healthcare bodies and other statutory & voluntary sector organisations.
- Work with CEO in developing and expanding service.
Facilities Management
- Oversee all contracts related to Health & Safety and building maintenance.
- Carry out inspection of premises and flag areas requiring maintenance and repair.
- Ensure premises meets government regulations, health & safety standards and energy efficiency requirements.
If you are passionate about working with older people and local communities, this could be your chance to join a team that's helping make ageing a wonderful and worthwhile journey. The ideal candidate will be self-motivated, a great multi-tasker and thrive at delivering first class services. This is an opportunity for you to put your stamp on a service and potentially develop it into something bigger! To find out more about the role and what it entails, please read the full job description and person specification.
Please apply by submitting your CV and a covering letter explaining why you are suitable for the role and how your previous experience is relevant to the person specification.
Our mission is to make ageing a wonderful and worthwhile journey for older people in Brent.
The client requests no contact from agencies or media sales.
Resident Services Coordinator
Area of operation: Resident Services
Salary: £38,667 per annum
Hours: 37.5 hours per week
Responsible to: Customer Services Manager
Pension entitlement: Company Stakeholder Scheme
Annual leave entitlement: 30 days per annum plus bank holidays
Place of work: Hybrid contract with regular attendance at English Rural offices in Godalming, Surrey
About English Rural:
English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,500 affordable properties, spread amongst 150 villages, and have a development programme of around 200 more homes.
About the role:
This is an exciting opportunity to work across all areas of resident services provision including customer services, repairs and tenancy management. Ideally suited to someone looking to expand an existing career in housing, this new role will offer the opportunity to collaborate with technical and housing specialists to develop, co-ordinate and manage a range of projects within the team, as well as support the day to day operations of English Rural. Often working at pace and balancing competing demands, the role requires someone with exceptional organisational and project co-ordination skills.
About you:
To succeed in this role, you will have a proven track record working in housing services, ideally in a housing association or property related environment. You will need good communication and interpersonal skills, with an ability to collaborate and work effectively within a fast-paced environment. Excellent organisation and time management skills are essential to the success of this role, along with sound judgement and decision making. Experience in achieving excellent levels of customer service are essential. The right candidate will have sufficient skills, knowledge and expertise, either from a formal qualification or direct experience.
Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK.
Closing Date: Mid-day on Thursday 5th June 2025
Interview Date: Tuesday 10th June 2025 (interviews to be held in our Surrey office)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a meaningful difference to the lives of D/deaf and disabled people in Islington.
Disability Action in Islington (DAII) is a local, user-led Deaf and Disabled People’s Organisation (DDPO) supporting disabled residents to live independently, access their rights, and thrive. Our advice and advocacy services are free, trauma-informed, and rooted in the social model of disability.
We are looking for a dedicated and experienced Information & Advice Services Coordinator to lead the delivery of our community advice service. This role is ideal for someone who brings both frontline advice experience and the confidence to support a small team working with people facing multiple barriers.
You’ll play a key role in shaping how we deliver rights-based support across welfare benefits, housing, health and social care — and help us prepare for Advice Quality Standard (AQS) accreditation.
About the Role
As Information & Advice Services Coordinator, you will:
- Co-ordinate the day-to-day delivery of DAII’s advice and information service
- Provide direct support to clients with complex or ongoing needs
- Support colleagues and volunteers in dealing with multi-issue casework
- Ensure records are kept accurately and support monitoring and reporting
- Build partnerships with statutory and voluntary services to provide joined-up support
- Lead on quality assurance work as we prepare for AQS accreditation
- Contribute to a positive team culture rooted in reflection, care, and inclusion
Who We’re Looking
For This is a hands-on role for someone who is organised, empathetic, and committed to justice and inclusion. You’ll need to balance coordination with frontline delivery, while supporting others to grow.
Essential:
- At least 18 months’ experience in advice, advocacy or support work
- Knowledge of key issues affecting disabled people, including welfare rights, housing, and social care
- Excellent digital and administrative skills, including using case management systems
- Experience working with people with complex needs and navigating multi-agency support
- Excellent written and verbal communication skills
- Commitment to the values of equality, inclusion, and the social model of disability
Desirable:
- A relevant qualification (e.g. Level 3 in Advice and Guidance) or lived experience
- Experience supporting or coordinating a small team or service
- Familiarity with AdvicePro or similar systems
- Understanding of trauma-informed and person-centred approaches
What We Offer
- A supportive, values-led working environment
- The chance to shape and improve an essential community service
- A small, dedicated team where your voice and will make a difference
- Training and development opportunities
- A work culture rooted in trust and wellbeing
- Employee Assistance programme
- Employee Discount Scheme
To apply, please send your a short cover letter explaining your interest and suitability for
the role and your CV
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
You’ll be responsible for the organisation, delivery and development of our in-person and online services for people with breast cancer. This includes coordinating service events in Northern Ireland, supporting the delivery of UK wide online services, recruiting, training and working with sessional staff and volunteers.
A key part of the role involves developing and maintaining relationships with healthcare and allied healthcare professionals and other stakeholders to promote our services and increase reach and uptake in Northern Ireland.
About you
Do you thrive on challenge? Can you demonstrate a passion for supporting people with breast cancer?
You must have experience of organising, developing and delivering information, health or other support services and have knowledge of UK healthcare systems. Your excellent verbal and written communication skills help you manage successful relationships with a range of different stakeholders, often remotely. You are organised and have excellent time management skills. You use your initiative and prioritise your workload.
Working as part of a busy established team across different geographical sites can be challenging, you’ll will need to be a supportive and resilient colleague.
Flexibility to travel (throughout Northern Ireland and occasional travel in the UK) and work outside normal office hours, with occasional overnight stays is essential for this role.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role
This role is home based, although postholder would need to reside in Northern Ireland as it involves regular travel in the locality, and occasional travel outside of Northern Ireland.
When applying
We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Tuesday 27 May 2025 at 9:00am
Interview date
1st stage interview: Monday 9 June 2025 (online)
2nd stage interview: Friday 20 June 2025 (online)
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.
It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.
Do you have a passion for volunteering and event management? Can you create and deliver impactful, large-scale events that foster community engagement? Are you ready to play a key role in shaping student life at UCL?
If so, we want you to join our team as a Volunteering Events Coordinator!
At UCL, we believe in empowering students to become global citizens through extra-curricular activities with a strong social purpose. We are looking for an enthusiastic and creative individual to lead the planning and execution of student volunteering events that make a real difference. This is an exciting opportunity to contribute to UCL’s Student Life Strategy and be part of a dynamic team during our Bicentennial year.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.
It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.
Are you passionate about social impact and volunteering? Do you want to shape student life and empower others to make a difference? Can you bring creativity and collaboration to a dynamic, fast-paced role?
If so, we want you to join our team as the Community Volunteering Coordinator!
We’re looking for someone who is enthusiastic, ambitious, and ready to contribute to our exciting vision for the future, especially with the upcoming UCL Bicentennial celebrations. This role will give you the opportunity to coordinate impactful volunteering activities, support student-led outreach, and work closely with community partners to make a lasting difference.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.
Project Background
Come and join our award-winning place-based volunteering programme that works with residents living across Hackney and the City of London.
You will be based out in the community - the programme is based at GP practices - to engage, support and enable local residents and patients to deliver local services for themselves, to meet local needs. We support residents to come together, to share their skills and experience for the benefit of each other, to deliver local groups and activities such as a book group, film club, exercise classes or cooking group. Residents from diverse backgrounds and demographics attend these activities together and make new connections, building strong local communities, all working together to make their area a better place to live. People, many of whom are isolated across all ages, and who have difficult life circumstances, are brought together, providing each other with mutual support and encouragement to develop new skills and pursue life goals, and to feel better able to voice their concerns to services.
You will be joining a nationally recognised project - having won an award from the Royal Society of Public Health in November 2024 - to support residents to fulfil their personal goals, make connections with others, and design activities and services that meet local needs. You will also be supporting people to improve their mental and physical health through signposting them to appropriate services and encouraging them to talk to their GP if they have concerns; and will be working in partnership with GP practice staff to co-create volunteer roles to make the practice more efficient and a better place to visit.
Who are we?
Volunteer Centre Hackney is a medium sized charity (currently 30 staff) based in the London borough of Hackney, working to support local residents to realise their skills and passions through volunteering and social action, and to share these for the benefit of others.
Our mission is to build and strengthen communities across Hackney through supporting residents of all ages and backgrounds to volunteer and build projects together.
In 2021, we were awarded the Freedom of the Borough Award by Hackney Council for our efforts to support residents during COVID, which included mobilising over 2000 volunteers to deliver food, prescriptions and essential items, provide emotional support to isolated residents and support the vaccine rollout.
We work with hundreds of diverse community organisations and deliver various programmes to help residents share their skills and deliver their own social action projects to improve people’s lives. These include a befriending programme, volunteering brokerage matching local people to volunteer roles based on their skills, interests and goals, a specialist mental health programme, peer research and multiple resident engagement programmes at GP surgeries and estates across Hackney.
Post holders need to be enthusiastic and engaging, bringing energy to the role, be self-motivating and confident to work primarily alone, albeit with some support from the team members based at other sites.
We’ve been inspiring, developing, and supporting communities since 1997. We’re here to help you make a difference as a volunteer.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a real difference in the lives of D/deaf & disabled people in Islington.
At Disability Action in Islington (DAII), we are a user-led Deaf and Disabled People’s Organisation providing free, independent advice and advocacy. Our work is rooted in the social model of disability and focused on empowering people to overcome barriers, access their rights, and live independently.
We are looking for a compassionate and skilled Advice Worker to join our small, committed team. You’ll support disabled residents with advice and advocacy on key issues such as welfare benefits, housing, health, and social care—helping people navigate complex systems and secure the support they’re entitled to.
What you'll do
- Provide one-to-one advice and casework on a range of social welfare issues
- Support clients with applications, reviews, and appeals
- Advocate on their behalf with agencies such as the DWP, housing providers, and the council
- Keep clear case records and contribute to service improvement
- Work closely with the Advice Services Coordinator and wider team
What you'll bring
- At least 1 year’s experience in advice, advocacy or support work
- Knowledge of welfare rights, housing, social care, and health systems
- Excellent communication and case management skills
- A client-centred, trauma-informed, relational and inclusive approach
- Confidence working with people facing complex and multiple barriers
Why work with us?
- Be part of a values-led, user-led organisation rooted in community
- Deliver life-changing support in a role where your work is truly valued
- Join a collaborative, supportive team with a strong sense of purpose
To apply, please send your a short cover letter explaining your interest and suitability for
the role and your CV
The client requests no contact from agencies or media sales.
Elders Voice, a charity supporting older people, are excited to be joining a consortium of organisations, that will work together on making Brent an age friendly borough. Led by the Brent Pensioner’s Forum, the consortium’s aim is to make Brent a place where people can live healthy and active later lives; a place where the environment, activities and services enable older people to enjoy life, participate in society and be valued for their contribution.
We are looking for a coordinator to develop and implement a borough-wide action plan, that addresses the eight barriers to the wellbeing and participation of older people, as identified by the World Health Organisation (WHO) under their Age Friendly Cities Framework. This action plan will help Brent fulfil its vision of becoming an age friendly borough. The post is funded by a grant from Brent Council and will report into the CEO of Elders Voice.
Role: Age Friendly Brent Project Coordinator
Salary: £19,200 per annum (FTE £32,000)
Hours: 21 hours per week
Contract: Two-year fixed term contract
Responsible to: Chief Executive Officer
Based at: Elders Voice offices in Kensal Green
Overview of Role
- Develop an Age Friendly Borough strategy in association with a range of partners and a project plan with agreed timescales.
- Build on existing partnerships & networks within Brent and engage with stakeholders to understand the current situation and identify priorities for action.
- Collaborate with statutory, health and third sector partners to achieve age friendly status in the borough.
- Ensure older people are fully involved in the development process and all stages of implementation.
- Apply for fundraising to ensure sustainability of the project.
If you are passionate about working with older people and local communities, this could be your chance to join a team that's helping make ageing a wonderful and worthwhile journey. The ideal candidate will be self-motivated, driven and thrive at outreach work and engaging with different audiences. This is an opportunity for you to put your stamp on a brand new project that will benefit older people now and in years to come! To find out more about the role and what it entails, please read the full job description and person specification.
Please apply by submitting your CV and a covering letter explaining why you are suitable for the role and how your previous experience is relevant to the person specification.
Our mission is to make ageing a wonderful and worthwhile journey for older people in Brent.
The client requests no contact from agencies or media sales.
Operations and Purchasing Coordinator
Chain of Hope
London/Hybrid with 3 days a week in the office in W6 (Hammersmith)
Full time
Permanent
£28,000 - £32,000 per year based on experience
Benefits including 25 days annual leave per year plus bank holidays, pension, and free access to a gym on site
Are you a skilled administrator, highly organised, and a confident communicator looking for a fast-paced operational role in an international charity?
Charity People are delighted to be partnering with Chain of Hope, an international medical charity, to recruit an Operations and Purchasing Coordinator.
Chain of Hope provides treatment for children suffering from life threatening heart disease in developing countries and is also developing cardiac services overseas through training, building infrastructure and providing vital medical equipment.
The primary purpose of the Operations and Purchasing Coordinator is to support the Overseas Operations Department and Finance Department with the smooth running of international operational activity for Chain of Hope. The role is part of a small team who execute overseas medical operations with Medical Volunteers and Trustees.
Key responsibilities:
- Coordinate and manage medical equipment and disposables for overseas missions, including procurement, packing, maintenance, and database oversight.
- Liaise with medical volunteers, partner hospitals, suppliers, and internal teams to ensure timely delivery and availability of all medical supplies.
- Support financial and operational processes by overseeing purchase orders, invoices, supplier relationships, and contributing to budgeting and cost control.
- Represent Chain of Hope professionally, upholding values in external settings and contributing to broader organisational goals, including occasional travel in a support capacity.
To be successful in this role, you will have:
- A minimum of three years' experience working in a professional environment in a comparable role
- Experience working with a range of stakeholders including partners, suppliers and internal facing stakeholders including senior leadership and employees
- Excellent communication skills (written and verbal), numerical and analytical skills
- Excellent attention to detail and ability to work independently, efficiently, prioritising tasks, managing deadlines, and maintaining organisational standards
- Ability to work flexible hours and flexible approach to work with ability to adapt to different audiences
- Strong team working and interpersonal skills
- Strong skills in use of business tools such as Microsoft 365
- Proficiency in both written and spoken English
You may also have (desirable experience and knowledge) experience of working with medical equipment and medical supplier management, raising purchase orders, financial data management or accountancy software such as Sage, safeguarding and child protection policies and charity compliance procedures.
Chain of Hope are looking for an operations professional to help with administration of overseas missions, confident dealing with people, ordering equipment and overseeing procurement.
This is a full-time post. A degree of flexibility is expected, as there may be times when work takes you out of these hours.
If you are excited by this opportunity and would like to apply, we would be delighted to hear from you.
How to apply
Please share an up-to-date version of your CV via the link below. Jen D'Souza at Charity People will be in touch with the full job pack and further details on how to apply. The application process is CV and Supporting Statement.
The closing date is 9am on Wednesday 21 May with interviews due to take place end of w/c 19 May or w/c 26 May.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
ECHO supports children and young people with heart conditions and their families, who have been treated within the Guy's and St Thomas' NHS network of 47 hospitals. Congenital heart disease is the most common birth defect and affects just under 1 in every 100 babies born throughout the UK.
ECHO helps from diagnosis, which is often during pregnancy, throughout any treatment and care pathway or bereavement. Families are supported at every stage of their heart child’s journey throughout childhood, teenage years and during the transition to adult services.
ECHO’s new Engagement Coordinator will be confident, self-motivated, and capable of managing projects independently. They will be responsible for building strong relationships with stakeholders, coordinating engagement activities, and ensuring these are executed successfully.
The role requires a proactive, flexible, results-orientated individual with a passion for creating meaningful connections and working autonomously to achieve goals. You will lead with a “Make it Happen” approach to benefit the families we support in the children’s cardiology network connected to the Evelina London, Royal Brompton, and Harefield hospital networks (47 hospitals).
Can you:
Read the room when attending events, meetings, and conferences, with the confidence to share the ECHO story in a professional manner and with a smile?
Lead and coordinate engagement activities: Plan, execute, and manage engagement strategies, events, and initiatives that drive interaction with our community (fundraisers, families, professionals, volunteers, and staff).
Develop strong relationships: Build and maintain positive, professional relationships with internal and external partners to ensure effective communication and collaboration, knowing when and how to ask for support and help.
Negotiate discounts, freebies, and special moments for children, young people, and families.
Present to anyone who wants to hear about ECHO, whether a small team in an office, a school assembly of 500, or an away day for lawyers or doctors. You will design the resources you need on a shoestring budget with limited time but deliver an impactful and memorable presentation.
Bring organisation to the team and operations through admin with a can-do approach.
Key Responsibilities:
· Galvanise support by identifying opportunities, persuading people to get on board and following through to secure trust and buy-in
· Develop a GREAT supporter journey for everyone who donates to us, helping them to maximise opportunities to raise money and spread the word about ECHO.
· Provide reliable and time-critical information and be a go-to person for our community, for example:
o A team of runners taking part in an event.
o A team of medical professionals helping with our information resources.
o Stories for social media.
· People, presentations, and engagement – confidently stepping up to present, walking into groups with ease, and engaging people naturally and enthusiastically.
· Bringing energy, charisma, and a proactive approach to every interaction – from chatting with families to speaking at events or engaging new supporters.
Closing date to apply: 03rd June 2025
Interview Dates: Monday 16th or Monday 23rd June 2025
For full details, see the full Job Description and Person Specification attached.
The client requests no contact from agencies or media sales.