Service delivery and development manager jobs in selhurst, greater london
We have an incredible opportunity to lead our Digital Team at Bliss and drive our cross-organisational programme of digital development, innovation and delivery.
One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.
Role Summary
Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a Digital Programme Lead to join our skilled and creative team.
This is a fantastic opportunity for someone to take responsibility for developing, coordinating and overseeing the delivery of Bliss’ digital activities. This role works with colleagues across the organisation to ensure Bliss’ digital activities are delivered in line with Bliss’ strategic priorities, as well as being able to innovate and make the most of potential new technological or digital opportunities. The Digital Programme Lead will provide effective line management and support to the Digital Officer to ensure Bliss’ day to day digital operations are running smoothly
- Location: Hybrid, with a minimum of 3 days over 2 weeks worked in our London Bridge office
- Salary: £40,000 FTE (pro rata)
- Terms: 25-28 hours a week, 12-month fixed term contract starting mid-late Sept 2025
Role Details
This is an excellent opportunity for someone to take on the overall management of digital activity at Bliss, leading the Digital Team to deliver all core activities to maintain existing channels and services as well as leading the cross-team approach to planning and delivering digital innovation and improvement.
The ideal candidate will be able to demonstrate the following skills and experience:
•Significant experience in digital project management, agile working and the delivery of a website and other digital products and services
•Proven experience of digital innovation and a creative approach to finding solutions and solving technical issues
•Significant experience and understanding of user research / testing, and of managing agencies conducting this on our behalf; as well as co-creating digital products and services with users
•Up-to-date knowledge of digital trends and ability and appetite to keep up to date with advances in these as well as experience of translating these into proven digital enhancements
•Technical knowledge and expertise:
-Expertise in website CMS and a range of digital technologies
-Utilising search engine optimisation to increase the targeted traffic
-AB testing and piloting of digital projects
-Using CSS, HTML and PHP and excellent IT skills with the ability to use Word, Excel, and Adobe CS6, Indesign and Photoshop.
•Line management experience, and ability to lead and develop direct reports
•Proven ability to build effective internal and external relationships and to make digital accessible to non-digital people
•Exceptionally high attention to detail and desire to make a difference.
For more details please view the job description and person specification below.
How to apply
Interested applicants are requested to submit the following documents
•Your CV (please ensure this does not include your age, gender or any other personal characteristics)
•Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long
This information is used when shortlisting candidates for interview.
It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.
Recruitment Timeline
•The deadline for applications is 9am on Monday 30th June
•First round interviews will be held virtually on Monday 7th or Thursday 10th July
•Second round interviews will be in person at our London Bridge offices on Tuesday 15th July
The client requests no contact from agencies or media sales.
Culture of professionalism. Example of leadership. Core of company support.
Job Title : Employee Relations Manager
Salary : £50,000 - £60,000
Reports to: Head of HR Operations
Department: Chief Operating Office, Human Resources
Contract : 1 Year Fixed Term Contract
Hours: Full time 35 hours per week
Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)
Closing date: 11.59pm 17th June
This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found
At Cancer Research UK, we exist to beat cancer.
We are currently looking for an Employee Relations (ER) Manager to join us on a 12 month fixed term contract.
In this exciting new position, you will work with the Head of HR Operations to deliver an ER strategy that ensures an effective ER service and leads to a mid-term improvement in key ER metrics such as reduced time to case resolution, reduction in formal ER cases and increase in informal resolution. You will be responsible for the ER framework and all associated processes for employee relation matters that mitigates organisational risk and drives consistency in case management and outcomes.
Leading our team of ER experts, you will deliver a quality employee relations advisory and support service to CRUK, driving efficient, effective, accurate and consistent ways of working.
In a lively, vibrant working environment, you'll be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
Team Management
* Coach and develop the ER team so that they are adopting the latest ER practices and processes and have the skills required to deliver a good service.
* Set focus areas and measures of success for the team and review performance against these so that standards of service are met at all times.
* Carry out regular quality assurance (QA) of ER cases and case outcomes to identify opportunities to improve team capability, ways of working, line manager capability and decision making.
Service Delivery
* Set and deliver a clear direction for the management of employee relations cases at CRUK and work with the wider HR team to build the processes, documents and support tools to deliver this.
* Act as an escalation point for all cases involving senior leaders including performance management, conflict resolution and disciplinary cases ensuring policies and procedures are adhered to at all times.
* Work with the Head of HR Operations on complex, high risk cases or disputes to deliver a pragmatic outcome that reduces risk to the charity.
* Oversee all negotiated settlements and conciliation cases taking a lead role in most cases including line manager briefing, consistency of approach, associated paperwork and data collation.
* Provide support on change management programmes including restructures and TUPE transfers, ensuring change processes run smoothly and risks are identified and mitigated.
Data and Trend Analysis:
* Ensure all cases are tracked and progressed in a timely manner to ensure accurate reporting and set clear performance measures for the team and individuals.
* Gather, analyse and interpret data and metrics to identify opportunities to drive down case numbers and increase early resolution to mitigate business risks and improve employee relations practise.
* Provide regular ER briefings to the relevant members of HR leadership making sure they have visibility of high profile, high risk or senior cases as needed and escalate decisions as per the agreed process.
What skills will I need?
* An in-depth knowledge and understanding of employment law and experience in handling complex ER cases, Employment Tribunals, ACAS Conciliations and Settlements.
* Proven track record of successfully leading, coaching and motivating a team to high performance.
* Strong communication and stakeholder relationship skills with the ability to build rapport and influence stakeholders at all levels of the organisation.
* Strong problem solving and decision making ability, with a proactive and solutions-orientated mindset and approach.
* High level of integrity, discretion and confidentiality when dealing with sensitive employee relations matters.
* Experience of setting up and analysing key ER metrics to drive continuous improvements and inform decisions.
* Ability to balance commercial outcomes with mitigation of business risk.
* Highly collaborative with the ability to work effectively with colleagues across the function, showing a united front to stakeholders.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively, please ensure you include all roles of relevance to this application.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Job Title: Development Coordinator (3 x Roles)
Hours: Full Time (36 hours) - working pattern to be agreed. Fixed term contract until 31st March 2026 (potential for contract extension subject to extension of funding).
Salary: £26,225 per annum
Location: Home-Based in Wales
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. We work in a dynamic environment, always innovating and changing whilst ensuring that our standards of data management are at the highest level and the best it can possibly be.
About Coram PACEY
Coram PACEY is the professional association dedicated to supporting home-based child carers, including childminders and nannies, to provide high quality services, information and advice to children, their families and carers.
The Role:
As a key member of the Coram PACEY Cymru team to support the achievement of planned work linked to the development and sustainability of childcare and early years services in Wales.
We welcome applications for this role through English or Welsh.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 11.59pm, Sunday 8th June 2025
Interview Date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Teitl Swydd: Cydlynydd Datblygu (x 3 rôl)
Oriau: Llawn amser 36 awr, patrwm gwaith i'w gytuno. Cytundeb cyfnod penodol hyd at 31 Mawrth 2026 (posibiliad o estyn y cytundeb yn amodol ar gadarnhau cyllid).
Cyflog - £26,225 y flwyddyn
Lleoliad - Gweithio gartref yng Nghymru
Ynglŷn â Coram
Coram yw'r elusen hynaf i blant yn y DU a sefydlwyd gan Thomas Coram yn Llundain i helpu plant a phobl ifanc bregus er 1739. Heddiw, mae grŵp Coram yn helpu mwy na miliwn o blant, pobl ifanc, teuluoedd a gweithwyr proffesiynol y flwyddyn trwy gynnig mynediad at y sgiliau a'r cyfleoedd y mae eu hangen arnynt i ffynnu. Rydym yn gweithio mewn amgylchedd dynamig, yn arloesi ac yn newid drwy'r amser wrth sicrhau bod ein safonau rheoli data ar y lefel uchaf a'r gorau y gallant fod.
Ynglŷn â Coram PACEY
Mae Coram PACEY yn gymdeithas broffesiynol sy'n ymroi i gefnogi gofalwyr plant yn y cartref, gan gynnwys gwarchodwyr plant a nanis, i gynnig gwasanaethau, gwybodaeth a chyngor o ansawdd uchel i blant, eu teuluoedd a'u gofalwyr.
Y rôl:
Fel aelod allweddol o dîm Coram PACEY Cymru, cefnogi cyflawni gwaith wedi'i gynllunio sy'n gysylltiedig â datblygiad a chynaliadwyedd gofal plant a blynyddoedd cynnar yng Nghymru.
Croesawn geisiadau am y rôl hon trwy gyfrwng y Gymraeg a'r Saesneg.
I wneud cais am y rôl hon, cliciwch ar y botwm 'gwneud cais yn awr' i lenwi'r cais.
Dyddiad Cau: 11.59pm, 8 Mehefin 2025
Dyddiad Cyfweld: i'w gadarnhau
Mae Coram yn gyflogwr cyfle cyfartal a chredwn fod gweithlu amrywiol yn galluogi inni wella'r gwasanaethau i'r plant a'r teuluoedd rydym yn eu helpu. Rydym wir wedi ymrwymo i annog ymgeiswyr o bob rhan o'r gymuned y ceisiwn ei chefnogi. Mae hyn yn cynnwys y rheini o gefndiroedd ethnig mwyafrif byd-eang, y rheini sy'n uniaethu fel LGBQT+, y rheini ag anableddau, y rheini â phrofiad byw o ofal, y rheini â niwroamrywiaeth, a'r rheini o grwpiau eraill sydd wedi'u tangynrychioli yn Coram.
Os yw ymgeiswyr yn teimlo'n gyfforddus, byddem yn eu hannog i dynnu ar brofiad byw ynghyd â phrofiad proffesiynol yn eu datganiad personol fel rhan o'u cais.
Rydym wedi ymrwymo i ddiogelu plant a lle fo'n briodol byddwn yn gofyn i'r ymgeisydd llwyddiannus ymgymryd â gwiriad gan y Gwasanaeth Datgelu a Gwahardd.
Rhif Elusen Gofrestredig. 312278.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions. This project will work to support Carers through one-to-one support, outreach, training and peer support groups.
About The Role:
Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role. You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough.
Key Requirements Include:
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Lived experience of Caring for someone with a mental health condition
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Knowledge and understanding of mental health and the associated challenges and support needs.
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The ability to work within the principles and values of peer support.
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Confidence supporting people on a one-to-one basis.
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Experience of / ability to facilitate peer support groups and training.
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Clear communication and good interpersonal skills
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Efficient organisation and time management skills
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Developed IT skills, with experience using databases and communication platforms.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an Employment Advisor, you will sit within the Employment & Careers team, supporting the direct delivery of our employment service by recruiting beneficiaries through outreach and supporting them to secure or progress in employment.
Reporting to Head of Employment & Careers you will be required to manage and support a varied and challenging caseload into employment by providing high quality information and guidance. You will be expected to conduct in depth and comprehensive initial assessments in order to produce SMART and tailored action plans.
Your role will also require meaningful weekly contact with beneficiaries, conducting regular reviews of agreed actions and setting revised actions where applicable. It is imperative that you are able to demonstrate and encourage a positive mind-set among beneficiaries by adopting a strengths based approach to their journey into employment.
As an Employment Advisor, you will be expected to conduct employer engagement activity for the service, as well as support the delivery of job fairs and sector specific workshops. The role will also require you to ensure the service is at capacity levels by establishing and maintaining a network of referral partners and attending outreach events.
You will have at least 1 year of experience working in a similar post supporting disadvantaged groups back to work and/or training and education. You will have experience of working in an evidenced based practice and working to set targets. You will be equipped with influencing and persuasion skills.
You will also be responsible for conducting caseload reviews weekly/monthly and maintaining up to date beneficiary records on our internal systems.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual Staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
Connecting with people and communities to strengthen skills and build stronger voices.




The client requests no contact from agencies or media sales.
Would you like to make a positive difference to the lives of survivors of torture? Do you have experience of coordinating clinical services delivery to marginalised groups in a community setting?
We have an exciting opportunity for a Clinical Team Manager to work with an innovative and friendly multidisciplinary team at our purpose built London Centre and gardens. You will manage and coordinate a team of highly skilled and dedicated clinicians, in the service delivery of a range of NICE guideline recommended therapy interventions, offered to our clients, who are survivors of torture and organised violence.
You will report to the Head of Clinical Services, London and operate as an integral part of the London Clinical Services Team. This is an exciting chance to join us as we place survivor empowerment and movement building at the heart of our four year strategy, and work together to increase the number of clients who can access our services. It is based in a centre specifically designed to be a safe and welcoming environment for survivors and includes gardens and growing facilities.
About the role
This is a wide-ranging position, and your key areas of responsibility will include:
- To manage a multi-disciplinary team, including paid staff and volunteers from different professions and disciplines and provide professional and clinical supervision to qualified clinicians and trainees in the service including, clinical/counselling psychologists. This role may also include providing remote clinical supervision to clinicians in our other regional centres (North West England and Scotland).
- To ensure that Freedom from Torture's clinical model continues to be fully rolled out, with particular emphasis on survivor empowerment and evidence-based practice for addressing PTSD and other mental health impacts of torture.
- Championing people development as well as influence delivery of evidenced -based practice, clinical standards, quality initiatives and audit based services.
- To formulate and negotiate psychological treatment and management plans for referred clients and to provide psychological treatment for a small caseload, using a range of specialist psychological interventions appropriate to the service in line with the new clinical model "Pathways" (drawing on a range of evidence-based models for the presenting problems of the clients).
- Being an effective role model and leader to encourage, develop and enhance skills of others.
About you
This is an important role within Freedom from Torture. To be successful in this role you must have a high level of commitment to maintaining excellent standards of client care and service delivery. It is a key requirement that you must have knowledge of appropriate clinical standards and external regulatory bodies. You must also have sound financial awareness and experience of balancing the provision of quality care against budgetary parameters.
To be considered for this role you must be a Psychologist registered with HCPC and have qualified with a doctorate or equivalent in either clinical or counselling psychology. You must have professional experience of working with clients with complex PTSD and have post-qualification experience of using evidence-based trauma focused therapy models. It is essential that you have a clear understanding of the experience of refugees and people seeking asylum, both in terms of pre-flight experience and the experience of living in exile. You must have previous management and supervision experience and be able to provide demonstrable examples of how you have successfully led and influenced clinical teams within community or health care settings.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution.
We also offer access to additional therapy training including NET and EMDR, access to high quality clinical supervision and an opportunity to hold a small case load alongside your management practice.
You will also have the opportunity to closely with the Head of Clinical Services and to attend a range of forums and working groups to support the clinical development of Freedom from Torture.
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £59,937 - £69,527 per annum.
To view the Job Description and Person Specification, please click visit our website.
To be considered for this role it is mandatory that at the point of application you must provide a CV and a cover letter addressing the job description and person specification. You must also provide proof of your professional accreditation status relevant to the role.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
The client requests no contact from agencies or media sales.
The deadline for applications is Monday 7th July 2025 by 9 AM CET.
Location: London, minutes from Old Street Station
Location type: Hybrid
Reporting to: Chief Executive Officer
Manages: 5
Annual salary: £85K - £95K GBP
Contract type: Permanent
Working hours: Full-time (35 hours per week)
Candidate level: Director
Background
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict.
Purpose of role
MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation’s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required.
Responsibilities
Strategy, vision and leadership
- Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security.
- Advise the CEO and SMT on financial planning, legal, governance and related policy matters.
- Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
- Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical financial and operational matters at governance meetings.
- Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation.
- Lead on the development of MAP’s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation.
- Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility.
- Maintain continuous lines of communication, keeping the CEO informed of all critical issues.
- Lead cross-organisational projects in line with organisational strategy and direction.
- Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
- Represent the organisation externally, as necessary, in areas under the COO’s responsibility.
- Deputise for the CEO as required.
Team development/leadership
- Oversee, direct, and organise the work of the finance and operations teams.
- Create a high-performing team that is ambitious and passionate about MAP’s vision.
- Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team.
- Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals.
- Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery.
Operations
- Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures.
- Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees.
- Ensure strong financial controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation.
- Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise.
- Provide analytical support to the CEO and SMT including development of internal management reporting capabilities.
Profile
Person specification
- Recognised professional accounting qualification (e.g. ACCA, CIMA, CIPFA, ACA) or post-graduate business degree mandatory.
- Minimum 10 years’ experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation.
- Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations.
- Proven track record of success facilitating progressive organisational change and development within a growing organisation.
- Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.
- Bring strong mentoring and coaching experience to a team with diverse levels of expertise.
- Entrepreneurial team player who can multitask.
- Superior management skills: the ability to influence and engage direct and indirect reports and peers.
- Self-reliant and results-oriented, with good problem-solving skills.
- Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives.
- Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP’s Board of Trustees, and staff.
- Ability to operate as an effective tactical as well as strategic thinker.
- Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt.
- Passion for MAP’s mission and commitment to MAP’s values.
Terms and conditions
This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
An offer of employment will be subject to satisfactory references and social media checks.
An applicant’s pack is also available on request.
The deadline for application is Monday 7th July 2025 by 9 AM CET.
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Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
Position: Evidence Programme Lead
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession/Technical
You’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
It is a very exciting time to join the MS Society as Evidence Programme Lead. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy.
We’re looking for a person with strong social research skills who has the ability to lead our Evidence team. We’re looking for someone who can work collaboratively across the organisation to ensure we’re developing our evidence base to inform our work.
With extensive experience and knowledge of applied research, evaluation and data analysis, you’ll provide strategic leadership to design, develop and deliver a programme of evidence projects as well as managing a team of evidence officers, identifying gaps in our evidence and providing advice about how to fill them.
You’ll deliver internal projects and commission external research projects, working with colleagues in policy, press, campaigns and beyond to do so. Contributing to key internal working groups will be another key aspect of the role, as well as monitoring and responding to requests for evidence. And you’ll be committed to ensuring people with MS are involved in the design and delivery of evidence projects and to ensuring we seek views from people from a wide range of backgrounds.
Closing date for applications: 9:00 on Thursday 19 June 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A rare and exciting opportunity to support the fundraising and strategic development of a wide range of Charities in the UK, as part of a friendly and supportive consulting team.
Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, our services range from grant and contract bid writing and review, to developing fundraising strategies, developing M&E frameworks and undertaking project and programme evaluations. We also offer a range of strategic support, mentoring and training. We work with lots of amazing charities, both local and national, small and large, across the UK, covering themes such as: Homelessness; addiction; youth; community; disability; mental health; minoritised groups; medical conditions; heritage; environment and more.
We are seeking an exceptional fundraiser who can offer a strong track record of driving organisational growth in the voluntary sector. Multi-year experience in two or more of the following core service areas is essential:
- Achieving major grant funding from trusts, foundations, lottery distributors, public sector agencies or similar.
- Planning and developing successful contract tender submissions.
- Planning and developing successful fundraising strategies and action plans.
- Major Donor, Legacy or Corporate fundraising strategy and delivery
The role is varied and interesting - managing a portfolio of clients and supporting them directly or strategically with their fundraising, impact evaluation and organisational development. Our consultants are all employees and we work closely together as a supportive team, sharing and developing skills and knowledge. We anticipate the appointee may not hold experience across all core areas of our services. We will enable the appointee to focus on projects that play to their strengths and experience and provide further support and training as necessary.
Based from home (must be UK resident), with ad hoc client and team meetings/socials (all travel paid), mostly within England. All IT equipment provided. Full-time or part-time (minimum 0.8 FTE - 28 hrs).
Benefits include: 24 days paid annual leave (pro rata), 5% employers pension contribution, potential cash / annual leave bonus, CPD budget and paid CPD time + lots of opportunity to learn from our experienced consultant team.
Please note that applications will only be considered where the screening questions are fully completed.
Here's what some of our team say about working for Charity Fundraising Ltd:
"I don’t think I have ever worked with such a nice bunch of people, everyone has been very welcoming, supportive and just all round lovely"
"I really enjoy working for CF because I get to work independently with a diverse range of interesting clients, and am also part of a great, supportive team - best of all worlds!"
“Supportive and fun team; and great to learn new ideas from others fundraising skills, knowledge and expertise”
"I love being part of such a passionate, professional team and who prides itself on building close working relationships with each other and with our clients."
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a passion for supporting carers and making a real difference? Are you looking for a rewarding new role in a small, local charity?
Join the Carers’ Hub team and make a lasting difference to the lives of unpaid carers in Lambeth. This is an opportunity to manage a talented and dedicated team as we enter the next phase of our development.
The Adult Carers Team Leader reports directly to the Operations Manager and is responsible for leading and managing the Adult Carers team.
You will provide leadership and stability to the Adult Carers staff team, by line managing, coaching and supporting employees to create a happy, productive work environment. You will work within the Adult Carers team to deliver an engaging, accessible range of peer support groups, social activities and one to one support, working to targets and budget, ensuring timely and accurate reporting to funders.
This role requires you to work collaboratively with carers and professionals to meet carers’ needs and shape the service, building and maintaining strong partnerships to do so. You will support our wider organisational objectives and help out with events, communications and other ad hoc work.
About us
Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1-1 and peer support, signposting, monthly forums, training, workshops and social activities. We are a charity with ambition, a big heart, and an outsized impact.
As the Adult Carers Team Leader you must be:
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Available to work between 9am and 5pm Monday to Friday (with regular evening and occasional weekend work)
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Skilled at using IT, including Google Suite and Zoom.
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Experienced working with vulnerable adults and those with complex needs.
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Willing to travel within Lambeth
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Willing to undergo a Disclosure and Barring Service check
What can we offer you?
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Professional development, induction, ongoing training and support
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Hybrid working
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Permanent contract
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Holiday pay and pension
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Travel reimbursed
Closing date: 9am Tuesday 17th June
Interviews: Monday 23rd June
The client requests no contact from agencies or media sales.
Job title: Senior Campaigns Manager
Salary £50,152 per annum
Location: London, E1 (Flexible hybrid of office working and work from home)
Contract/Hours: 35 hours per week, Full Time, Permanent
Fairtrade Foundation are recruiting for a Senior Campaigns Manager to oversee the development of campaign actions, mechanics and activities that grow public support for fairer global trade. This role will lead on the development and design of campaign mobilisation approaches that drive up support and action from the UK public, particularly among younger people, and ensure ongoing public engagement with our advocacy goals.
This role will also support the Head of Campaigns in the development and delivery of the Foundation’s overarching campaigning strategy, including stakeholder engagement and coalition building, with the aim of driving change in partnership with businesses, government, civil society, and other decision-makers in order to achieve trade justice
You’ll need to be an excellent relationship builder and passionate advocate with experience in campaign management, public engagement, and building public mobilisation approaches. You will also need to be able to quickly adapt and respond to changing political and public landscapes, have strong creative, strategic thinking and evaluation skills and experience of managing and using campaigning software platforms such as Engaging Networks to drive engagement. If you have experience of event management, working with ambassadors and a background in the global development or sustainability sectors that’s great, but it’s not essential.
Fairtrade changes the way trade works through better prices, decent working conditions and a fairer deal for farmers and workers around the world.
Globally, across all Fairtrade members, we share a vision of a world in which all farmers and workers can enjoy secure and sustainable livelihoods, fulfil their potential and decide on their future. To achieve this we connect disadvantaged farmers and workers with consumers, promote fairer trading conditions, and empower farmers and workers to combat poverty, strengthen their position and take more control of their lives.
Fairtrade is a global movement with a strong and active presence in the UK, represented by the Fairtrade Foundation. Farmers and workers have a strong voice at every level of Fairtrade, from how they invest in and run their local organisations to having an equal say in Fairtrade’s global decision-making.
We are seeking passionate and enthusiastic candidates who share our vision for a better world, if that sounds like you, then come and join our movement for change.
At Fairtrade we are committed to the safeguarding and protection of children & vulnerable adults in our work. We will do everything possible to ensure that only those who are suitable to work within this environment are recruited to work for us. Therefore for this specific role a Basic DBS check will be needed as part of an offer of employment.
The Fairtrade Foundation is an equal opportunities employer, offers flexible working and welcomes applications from all sections of the community.
We particularly welcome applications from candidates with ethnically diverse backgrounds, LGBTQ+ candidates and from candidates with disabilities, because we would like to increase the representation of these groups at this level. We want to do this because we know greater diversity will lead to greater results for producers and farmers around the world.
Closing date: 11 June 2025 (10am)
Interviews will take place 16/17 June 2025
Contract: Full Time, Permanent
The client requests no contact from agencies or media sales.
We are looking for a Grants Management Lead who will manage part of ClientEarth’s existing grants portfolio and provide strategic direction within the team and across departments to ensure successful grant management delivery and fundraising.
Meet your Manager
In this role, you will be managed by Jamil De Dominicis. Jamil joined ClientEarth in 2019 and is based in London. As Global Head of Grants, he leads the Grants Management team and oversees ClientEarth’s grants income from trusts, foundations and other statutory and institutional funders. Prior to joining ClientEarth, Jamil worked in various policy, research and grant management roles at the international affairs think tank Chatham House and the National Foundation for Youth Music.
Main Duties
- Manage existing relationships with major foundations and other institutional funders to ensure that funders are aware of project performance and receive regular updates in compliance with grants agreements
- Oversee relationships with senior stakeholders from current and new donors; act as a key facilitator and steward of relationships between funder staff and key programme contacts
- Support on developing and executing the Grants Team Annual Plans and strategy
- Oversee the development and production of well researched and comprehensive proposals and reports to existing donors that meet funding priorities and requirements within the submission deadline, in coordination with programme staff
- Line manage their team effectively by ensuring the Managers and Officers have support and are empowered to lead on their funding portfolios
See the job description (below) for a full list of duties for this role.
Role requirements
- Significant grant management and contract oversight experience with complex funders (essential).
- Significant experience in budget and financial management for large portfolios of funders (essential)
- Good knowledge of foundation, institutional, and statutory income streams and financial processes (essential)
- Experience of working in a not-for-profit organisation, grant making trust or legal environment (essential)
- Experience in line/team management (essential);
- Ability to represent ClientEarth externally to high value funders and other senior stakeholders
See the job description (below) for a full list of requirements for this role.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties
Using the power of the law to protect life on Earth.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
• Can this be stopped?
• How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.
We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.
We have a busy challenge events programme and an active Family Fund community programme, with ambitions to grow this area over the coming years as part of our five-year strategy. Key areas we are looking to focus on are investing in digital marketing, taking steps towards devising our own mass-participation event and grand challenges, and further integration with our London based charity shops.
The Events and Community Fundraising Manager will play an integral role in ensuing this continued success and that we secure exciting new partnerships and opportunities.
Responsible to
Head of Community and Engagement
Direct reports
Events and Community Officer
Working hours and contract
This is a permanent full-time role. We will consider part-time and flexible arrangements.
Salary
£40,000
Location
Aldgate E1 and hybrid working. Minimum two days in the office and external meetings and events as required.
How to Apply
Please submit your CV and a cover letter / supporting statement of no more than two pages which evidences the specification. You must also answer the vetting questions via the application portal.
Closing date for applications: 9am Friday 20th June 2025
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we may close early subject to the number of applications received.
Role Responsibilities
Strategy and planning
• Deliver the existing Community and Events strategy and maximise opportunities for income growth
• Identify and develop new income generating opportunities across Community and Events Fundraising, devising new events and engagement opportunities
• Develop, implement and monitor against KPIs, annual plans, and income and expenditure budgets, ensuring targets are met with robust analysis and reporting
Income growth, event and supporter management
• Proactively manage all aspects of Community & Events Fundraising to increase our supporter base and maximise income, supported by the Events and Community Officer
• operational management of all income and expenditure ensuring sound ROI.
• Develop and deliver supporter journeys that raise average fundraising per head, decreases drop-outs and increases repeat entry
• Implement new digital and value exchange fundraising streams
• Optimise the Family Fund programme to strengthen commitment and fundraising potential of existing Family Funds, and enable recruitment of new Funds
• Deliver excellent support to fundraising groups and recruit new volunteers to fundraise and advocate on behalf of the charity
• Work collaboratively across the charity to facilitate cross-selling opportunities and engaging supporters in other fundraising opportunities, in particular working with the corporate team to recruit participants and support propositions at corporate fairs.
Fundraising events management
• Manage delivery of the event portfolio to achieve financial and sign-up targets, delivering effective on the-day support for event participants. This includes ensuring our events are accessible for visually impaired participants
• Deliver excellent supporter care to ensure supporters are motivated to achieve (and exceed) their fundraising targets, feel valued and build engagement with us
• Key point of contact for high level event participants and community fundraisers via face-to-face meetings, phone calls and emails – providing timely and personalised support
• Support the Events and Community Officer with enquiries, applications and registrations for challenge events, ensuring high levels of conversion, and capturing relevant supporter data
• Support the Head of Community and Engagement, or other teams within Fight for Sight with the successful delivery of key special events, including fundraising gala dinners or receptions, virtual events and mini conferences, and third party or established supporter events.
• When required, support the Events and Community Officer in managing guest lists, enquiries, and ticket sales for special/major donor events and receptions, delivering a seamless guest experience and timely follow-ups supporter care and relationship management
Marketing
• Oversee all paid Facebook advertising activity for events, updating web listings, and utilising our networks
• Work with the Marketing & Communications team to raise awareness/increase recruitment across all activities, highlighting case studies and media stories
• Develop and deliver effective and engaging content, and materials for supporters to increase recruitment, retention, and average fundraising amounts
• Oversee the creation and delivery of quarterly events e-newsletter, plus additional e-blasts
Managing information and reporting
• Work with the Database Manger to ensure accurate records within our CRM system (ThankQ) and management of income from online and offline giving
• Carry out post-event evaluations, analysing supporter data help facilitate greater levels of income
• Support other areas by attending events, exhibitions etc. as required by a small team with varied responsibilities
• Other duties as may be reasonably required by line manager role
Leadership & management
• Provide excellent leadership and line management of direct reports, ensuring that team members meet their individual objectives, develop and grow in their roles, and are motivated and high performing
• Work as part of the fundraising senior management team, alongside the Director and Head of Community and Engagement to devise, deliver and implement the team’s strategy and the organisation’s strategic plan
Other
• Become fully conversant with the aims and objectives of the organisation
• Keep up to date with developments in the sector and key new initiatives in our field
• To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation
• Events as necessary
Person specification
Desirable skills, knowledge & experience
• Minimum five years of experience of events and community fundraising, in particular with developing overseas or large-scale mass participant events.
• Experience with recruiting new volunteers and fundraisers from a range of community groups including but not limited to faith-based fundraising, schools and street collections.
• Meeting income targets of over £350,000.
• Experience with managing senior volunteers within fundraising groups and building excellent rapport with them.
• Liaising at all levels with the ability to motivate and inspire others to support financially.
• An effective networker, with an ability to build high level relationships with a diverse range of stakeholders.
• Experience of designing and delivering high impact stewardship programmes and delivering successful and engaging events.
• Proven experience of devising budgets and project plans and reporting against them.
• Excellent track record of personally securing community partnerships and supporter-led events
• Experience of implementing new digital and hybrid fundraising strategies.
• Effective time-management with the ability to manage conflicting prioritises to meet planned and unplanned demand, ensuring that deadlines are met.
• Understanding and experience of working within the requirements of the Code of Fundraising Practice and data protection legislation.
Personal qualities
• An understanding of and commitment to the sight loss community.
• An accomplished written communicator, adept at using the latest statistics and data to evidence need and impact whilst maintaining an engaging and human tone of voice.
• Excellent financial fluency.
• Flexibility and a practical, can-do attitude.
• Highly motivated and able to juggle a varied workload.
• Personable, with excellent listening skills and high emotional intelligence, with the ability to think creatively.
• Ability to identify new fundraising initiatives, assess likelihood of success and impact on resources, develop appealing ‘asks’ and match donor interests to funding needs/projects.
• Excellent accuracy and attention to detail.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
• A great team and a supportive culture
• Employer pension contributions matching up to 10%, and death in service cover
• Generous parental leave
• Flexible/hybrid working options
• Apprenticeships scheme, study leave and financial support for training & development
• Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
• An active Social Committee and staff events
Application & Interview process
See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.
Successfully shortlisted applicants will be invited to interview in person at our Mansell Street offices.
The interview process will include two stages and will be conducted on a rolling basis. There is likely to be an exercise or task at second stage.
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
Please submit your CV and a cover letter / supporting statement of no more than two pages which evidences the specification. You must also answer the vetting questions via the application portal.
Deadline: 9am Friday 20th June 2025
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we may close early subject to the number of applications received.
The client requests no contact from agencies or media sales.
About the Role
This is an exciting opportunity to lead IRMO’s Education, Training and Employment (ETE) programme. You’ll manage a dedicated team and oversee a range of initiatives that support our community’s social, cultural and economic integration in the UK.
The ETE programme offers tailored English classes, one-to-one coaching, employability workshops, vocational training and mentoring. It also includes oversight of IRMO’s volunteer scheme, which is an integral part of service delivery and offers meaningful roles for volunteers across the programme. The Programme Manager will play a key role in developing and strengthening this area, and we are currently working towards the Investing in Volunteers quality mark.
These initiatives help people build the skills they need to access and progress in the UK labour market, while also increasing their civic and social participation. All of our work is shaped by the views and experiences of our beneficiaries, and we are committed to keeping our services relevant and responsive.
As Programme Manager, you’ll lead the strategic development of the ETE area, ensuring our work is high-quality, responsive to the needs of our community and making a real impact. You’ll also help grow the programme by strengthening existing partnerships and developing new ones.
To succeed in this role, you’ll bring solid experience as both a project and line manager, with a track record of overseeing multiple initiatives, delivering against KPIs and communicating impact clearly. You’ll be confident managing people and priorities, with a keen eye for detail and a leadership style that brings out the best in your team.
You will have a strong understanding of the barriers Latin Americans face when accessing education and employment in the UK, and a genuine passion for advancing the rights and welfare of migrants and refugees.
You’ll also lead on embedding a human rights-based approach across our work through the London Communities Human Rights Programme – a four-year partnership with the British Institute of Human Rights, focused on shared learning, collaboration and innovation.
Key Responsibilities
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Lead the delivery of the ETE area strategy, ensuring we provide high-quality, responsive services that reflect the changing needs of our community
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Ensure grant and contract requirements are met, including achieving KPIs and delivering services on time and within budget
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Produce clear, high-quality monitoring, evaluation and impact reports for funders, partners, the Director and the Management Committee
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Manage existing partnerships effectively while building new relationships with relevant stakeholders to strengthen the ETE area
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Lead, support and inspire the ETE team to perform at their best
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Stay up to date with policy developments and other external factors that may affect our work, identifying opportunities to strengthen and grow our services
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Establish and maintain effective systems for data collection and monitoring to track progress and impact
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Ensure mechanisms are in place to listen to and act on the views of beneficiaries regarding the quality and impact of our services
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Promote our ETE services and communicate their impact to funders, partners and wider stakeholders
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Represent IRMO in relevant networks and forums as required
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Support the development of funding applications
Please note that this job description is not exhaustive and may change depending on the needs and development of the organisation.
Person Specification
The list below outlines the experience, knowledge and skills we’re looking for. It will be used in shortlisting and interviews. If you meet the essential criteria but not the desirable ones, we still encourage you to apply.
Essential
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At least three years’ experience of managing programmes or projects
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Experience in delivering services in line with agreed targets and KPIs
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Experience in line managing staff
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Experience of working in partnership with other organisations and stakeholders
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Excellent written and verbal communication skills in English
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Good written and verbal communication skills in Spanish and/or Portuguese
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Excellent interpersonal skills, with the ability to build trust, inspire confidence and bring out people’s strengths
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Ability to design, implement and oversee a range of education, training and employment initiatives
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Ability to develop and maintain effective systems for monitoring and evaluating projects and services
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Strong IT skills, including confident use of Google Workspace, Microsoft Office and relevant databases
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Resourceful and solution-focused, with a proactive approach to challenges
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Collaborative and supportive, with a strong commitment to working closely with colleagues, partners and the community
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Strong understanding of the barriers faced by Latin Americans in the UK
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Clear commitment to IRMO’s vision, mission and values
Desirable
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Experience of working or volunteering in the charity sector
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Experience of supporting people into education, training or employment
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Teaching qualification relevant to ESOL delivery (e.g. CELTA or equivalent)
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Qualification in Information, Advice and Guidance (IAG)
Pre-employment checks
Enhanced DBS check, two satisfactory references and evidence of right to work in the UK
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.
The Role
Post: Digital Channels Manager
Salary: £54,332 per annum
Grade: FRS F
Salary range: £54,332 - £70,549 per annum
Contract type: Fixed Term until 01/11/2026 (maternity cover)
Working pattern: Full-time
Application closing date: 4 PM on Monday 09 June 2025
London Fire Brigade (LFB) is London’s Fire and Rescue Service – one of the largest firefighting and rescue organisations in the world. We are here to make London a safer city.
We employ over 5,500 people, across our operational team (our firefighters), control (our call handlers who answer your 999 calls) and our non-operational team (our teams who work behind the scenes to support our front-line services, including HR, IT, Finance, Procurement, Communications etc.).
An exciting opportunity has arisen to join the internal communication team at London Fire Brigade. The team is in the process of modernising and streamlining the organisation’s communication channels to improve the experience for firefighters, other operational colleagues, and headquarters teams.
Modernisation and evolution of our digital channels is a key part of our ambition. The team is in the process of piloting digital screens in fire stations, with a view to rolling out an agile system to all 102 fire stations across London.
Alongside this, the team is rationalising regular newsletters into more agile online publications, and evaluating opportunities to better use app-based communication within a growing digital channels portfolio. We are continuously improving our SharePoint-based intranet and looking for ways to make it easier and more intuitive for colleagues to find the information they need to do their roles, and to keep up with the latest developments across the Brigade.
The role is London-based and requires at least 40% in-office working to facilitate collaborative working with stakeholders.
This role provides an opportunity for an excellent digital communications practitioner to lead the development and delivery of our internal digital communications strategy, and to extend their capability and experience as part of a can-do, friendly team.
London Fire Brigade is a dynamic, forward-looking organisation, at the heart of serving our diverse and constantly-evolving city.
We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
Eligibility
Applications are welcome from internal and external applicants with the right to work in the UK.
Given the defined duration of the role, it is expected that applicants would have previously worked at or close to the level of the role (‘FRS F’ or equivalent) in a digital communication context, and be able to hit the ground running when the permanent role holder goes on maternity leave at the end of the summer.
Assessment Overview
Stage 1
To apply, please complete the online application, upload a copy of your up-to-date CV and provide a cover letter and evidence to address the following selection criteria:
1. Experience of developing, delivering and evaluating communication channels, with experience of reporting and metrics in a communications environment.
2. Experience of delivering projects - planning, delivering, measuring impact –in a communication environment.
3. Ability to organise and work collaboratively with suppliers in a project context, establishing delivery timelines and quality expectations, and regular reporting.
4. Strong engagement capability that delivers strong positive feedback from colleagues and stakeholders.
5. Strategic thinking – able to identify and focus on long term goals, and prioritise project and day to day requirements to support these.
6. Up to speed with new products and innovative approaches that are coming onto the market and being used elsewhere, and how these can be used in large organisations.
Please note that we will score the evidence you provide based on the competencies listed in the selection criteria above.
Shortlisted candidates will be invited to attend stage 2.
Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.
Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.
Stage 2
Assessment for this role is due to take place mid/late-June 2025. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.
Assessment will take place in person at our Union Street, Southwark offices, and will be comprised of:
- A presentation on digital developments you have introduced in other settings you’ve worked in.
- A timed, written assessment to explore your approach to reviewing and developing digital channels.
- A panel interview.
Additional Information
Benefits of working for the London Fire Brigade
• 26 days’ holiday plus bank holidays
• Flexi-time Scheme (which can result in an additional 12 days annual leave)
• Additional leave between Christmas Day and New Year
• Family (including maternity) leave and emergency support leave
• Flexible working including work from home 60%
• Free access to the Brigade gym
• Use of the Brigade’s Medical Adviser/physios/fitness advisers
• Free counselling
• Season ticket loans
• Join social networks including our Equality Support Groups
• Contributory pension scheme
• Cycle to work scheme
• Staff discount scheme including access to Blue Light Card retail and hospitality discounts
• Opportunity to access affordable accommodation
The client requests no contact from agencies or media sales.