Service delivery and development manager jobs in south croydon, greater london
A little bit about the role
Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.
Salary: £27,613.80 (£31,000.53 including London Office Allowance) plus competitive pension
Please note that this role will be closing on Monday 29 September at 9am.
The Academic Registry team, one of the sub-teams within programme management, is responsible for ensuring that participants’ academic programme journeys are well-administered. The team are responsible for areas such as academic policies and processes (including for assessment and student records), along with several other operational aspects of Frontline’s academic provision, from attending and preparing data for examination boards or exceptional circumstances panels, to liaising with external markers.
The Academic Programmes Administrator will work to contribute to a first-class participant experience on the Approach Social Work programme. The post holder will be required to be flexible and adaptable in response to diverse requirements in the wider team through the academic year. A high standard of customer service is expected throughout, including at peak periods.
Some key responsibilities include:
- Act as first point of contact for queries from various stakeholders, working closely with regional delivery teams to ensure that applicants, participants and Fellows (our programme alumni) are fully supported with the information they need
- Service online and in-person meetings as required, including scheduling, circulating papers, coordinating breakout sessions and writing minutes.
- Provide support to the academic registrar for all registry functions, including the recording of assessment outcomes and preparation for exam boards
- Maintain accurate participant records, ensuring that all data is maintained and shared appropriately and in line with legal and regulatory requirements
A little bit about you
We are looking for someone who is committed to the values of Frontline and has a ‘can-do’ attitude. You will be highly numerate and organised, with excellent attention to detail and an awareness of the implications of handling personal data.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.
To make life better for children at risk of harm, by improving the services that support them.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Macclesfield.
Position: S11313 Stroke Support Coordinator
Location: Home-based – Macclesfield, East Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: Circa £21, 948 per annum (FTE circa £27,400 per annum)
Hours: Part-time, 28 hours per week
Contract: Our services are contracted; we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years and are confident in the likelihood of securing future funding
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 21 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 30 September 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
- Supporting new stroke survivors and their carers from hospital discharge into the community.
- Provide personalised information, advice and support.
- Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
- Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
You will have experience in:
- Experience/background in a caring profession, ideally supporting people with disabilities
- Excellent IT skills and an ability to maintain accurate records.
- An affinity with the values of the Association.
- A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SHAK (South Hampstead and Kilburn Community Partnership) is a resident led charity based on the Alexandra and Ainsworth estate in the Kilburn Ward of Camden, London, dedicated to supporting residents and young people living in an area of high deprivation.
Our Mission is to work with local young people and adults to improve well-being, inclusion and life chances by nurturing talents, passions, skills and confidence.
Our Vision is of a place where everyone can live, learn and grow together.
We do this by identifying and meeting local needs with a range of opportunities in areas of lifelong learning, youth activities, community involvement, employment support, advice and guidance, volunteering, events etc.
If successful you will be based at “The ARC Youth Club”, an estate based youth led centre with integrated music studio, kitchen, games and "chill-out" space. The ARC engages approximately 250 young people per year and plays a vital role in their welfare and development outside of school. In holidays we offer a full program of activities and free meals for young people who may otherwise miss out.
You will deliver a range of activities e.g. cooking, arts & crafts, sports, trips, music, events etc. You will also offer support and guidance for local young people and enable them to develop life long skills while designing and running their own projects, forums etc. In school holidays you will be required to work an expected 28 hrs a week as we offer a full program of activities and free meals for young people
At SHAK we are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds.
Duties Include:
Promoting and delivering activities for young people aged 9-19 yrs (up to 25yrs for young people with SEND), 3 nights a week during term time, hours 3-8pm (Tuesday, Wednesday & Thursday), and 4 days a week during school holidays, hours 11.30am-7pm (Tuesday-Friday). There also may be times when you are required to work outside of these hours
Engaging with a range of young people from diverse backgrounds and with multiple needs
Ensuring safeguarding standards are maintained and other policies and procedures are upheld
Facilitate and support intergenerational projects
Working in partnership with other organisations to meet local needs
Acting as an effective part of youth team and wider SHAK team supporting community activities as needed
Admin and reporting duties as required
Skills & Experience
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Minimum Level 3 youth work qualification or equivalent and significant, relevant experience of youth service delivery.
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Experience of engaging girls in youth programmes successfully
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Knowledge of youth policies, safeguarding procedures and legislation
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Good communication, people skills and ability to work effectively as part of a team.
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Ability to relate, support and engage with wide range of young people
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Proficient with computers, social media and other modern technologies
Personal Attributes
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Highly motivated and driven by positive values and commitment to motivating others
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Flexible and adaptable against a background of change
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Resourceful- ability to work on own initiative and solve problems
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Good punctuality, organisational and presentation skills
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Creativity, resilience & commitment
All recruitment is done in line with safe recruitment practices’
If successful an enhanced DBS check will be required.
This post is covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010).
We’re on the lookout for a Senior Internal Communications & Engagement Officer who can hit the ground running in our fast-paced team for a 12 month fixed term contract. This role is all about supporting and coordinating the delivery of engaging and timely communications for both our colleagues and members. You’ll be responsible for managing a variety of content across multiple channels, from the staff intranet to email publications. This is an opportunity to truly make an impact by ensuring our internal messages are clear, on-brand, and reach the right audience.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll be working closely with our Internal Communications and Engagement team to gather, write, and edit content that resonates with both staff and members. Whether it’s contributing to our regular publications, helping to produce content for events like our Town Halls, or maintaining our intranet and digital platforms, your role will be fundamental in keeping everyone informed and connected. You'll also have the chance to get involved in producing posters and digital screens, all while ensuring a seamless experience for our internal audiences.
A key part of your role will involve measuring the effectiveness of our communications efforts. You'll be tasked with gathering feedback and providing reports to help refine our approach and ensure that our channels are always working to their full potential. Plus, you’ll help manage our internal communications inboxes, responding to queries and requests from across the organisation with a keen eye for detail and a proactive attitude. If you enjoy a bit of variety, this role will certainly keep you busy with different ad hoc projects and support for internal events as well.
Our ideal candidate is someone with a background in internal communications, ideally with experience in intranet or web publishing systems. If you’ve worked in the charity sector, that’s a bonus. You’ll need to have excellent written communication skills, be a whizz at managing your time, and bring a flexible approach to the role. Above all, we need someone who’s enthusiastic about creating great content and keeping everyone informed in a way that feels fresh and engaging. If you’re looking for your next challenge, we’d love to hear from you.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Preferably, we’re looking for someone who can start as soon as possible, so please include your availability in your application.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Bond
Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.
About the role
£45,565 FT fixed 10 months, with possible extension depending on funding
Main purpose of the job
A fantastic opportunity has emerged to join Bond’s communications team, as its new Media Adviser.
This position will add capacity to Bond’s media function to help build Bond’s media presence, support the delivery of Bond’s strategy and support the sector in championing humanitarian assistance and development that works to help those who need it the most. This post has two main purposes. Firstly, to coordinate and engage with communications and media specialists across the sector to address shared issues and achieve shared objectives together. Secondly, to maximise opportunities to achieve regular media coverage to help deliver Bond’s strategic objectives and services in appropriate sector press, in support of Bond’s strategy, positioning and reputation.
This role will work collaboratively across the organisation and the NGO sector and will help deliver a planned, strategic, consistent, and integrated approach to our media work.
Main responsibilities
Press office (30%)
- Act as prime contact for enquiries from press or other media representatives
- Identify matters on which collective action/comment from Bond and/or the wider sector may or may not be required
- Ensure consistent messaging around Bond’s media work and campaigns or sector initiatives in which Bond is engaged
- Write and sell-in collective letters, statements, opinion pieces, features, and responses to print, online and broadcast media
- Updating Bond’s press lists while developing and maintaining good relationships with key journalists in relevant media
- Record and report media coverage of Bond and parliamentary stakeholders, using Bond’s media monitoring platform to track coverage
- Use Bond’s media monitoring platform to track government announcements and parliamentary stakeholder activity
- Monitor and update the Bond team on relevant news stories and media trends
- Support the organisation of background briefings with journalists, press conferences and oversee media interviews
- Support media briefings to the chief executive and other Bond spokespeople around media interviews
- Develop and implement media, PR and messaging plans for Bond advocacy campaigns, working closely with the media and policy colleagues on messaging and strategic timing of campaigns.
- Listen to Parliamentary committee sessions for newsworthy information that Bond might want to publicly react to, such as the International Development Select Committee, where Ministers and senior civil servants are giving evidence.
Sector media work (30%)
- Represent our work externally with members, actively networking and working with other sector media staff to build and strengthen priority relationships
- Build media group to ensure it is up to date and includes organisations of all sizes and remits and accurately reflects our membership
- Update media group with Bond’s reactive media lines and share information about key government and parliamentary announcements
- Share media coverage with Bond’s media group and Policy and Lobbying group when relevant.
Leading Bond’s media and PR work (20%)
- Ensure regular coverage of Bond’s work and services in appropriate sector media to support delivery of Bond’s organisational strategy
- Work closely with colleagues across Bond to develop and implement media and PR outputs for Bond products, services and marketing.
- Work closely with the corporate team to implement media and PR outputs for corporate partnerships and events.
- Working with the Head of Media and Communication to develop Bond’s crisis communications plan to anticipate, prepare for and implement responses to crisis situations, or other situations where there is risk of damage to our brand and reputation.
News gathering and editorial (20%)
- Update the news section of Bond’s website to capture current stories and issue affecting the humanitarian and development sector.
- Source thought leadership blogs for distribution through various Bond channels and external media, including news stories, blogs, features and social media items
- Source opportunities to share Bond’s media coverage via Bond’s different channels including social media and in relevant Bond working groups
- Manage the editorial calendar recording key global dates and events and making the wider team aware of editorial and media opportunities around these dates.
- Provide editorial support to the team as and when necessary, including writing relevant blogs for the sector.
Other:
- To perform such other responsibilities as may be required from time to time in order to achieve the objectives of the Communications and Member Services Team and the organisation as a whole.
- This role will require regular out-of-hours working within Bond HR guidelines and will fill our 24x7 media response function.
Main contacts
Internally to Communications and Member Services Team, and works with the Policy, Advocacy and Research Team, Funding Manager and Safeguarding Manager, Bond’s members, particular media and communications professionals
Person Specification
Essential
- Substantial experience working with the media, ideally in a media, PR, within an international NGO or as a journalist covering international development issues.
- Proven understanding of the major policy and operational issues currently influencing the work of international NGOs
- Proven network of contacts amongst influential UK print, online, broadcast and trade media.
- Excellent writing skills from press releases to op-eds to case studies and blogs.
- Clearly demonstrated ability to translate complex information into media-worthy content.
- Creativity and ability to persuasively tell and pitch stories.
- Understanding of the needs of online communications and social media.
- Proven experience of working under pressure and to tight deadlines in a busy press office.
- An initiative-taking, proactive, inspiring attitude with the ability to manage and prioritise an unpredictable workload and solve problems quickly with limited support.
- Strong influencing and networking skills with qualities of patience, tact and diplomacy.
- Commitment to equity, diversity, and inclusion
Desirable
- Degree or equivalent experience in journalism or communications, or related areas.
- Experience of working for a membership organisation
Benefits
Bond offers a competitive salary and benefits package including:
- 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
- 7% pension contributions (staff pay 3.5%)
- Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
- Staff Development days
- Perk Box access
- Employee Assistance Programme
- WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
- Interest-free season ticket loan
How to Apply
To apply submit your CV and cover letter by midnight on Sunday 14th September 2025.
In the cover letter we expect you to set out:
- Why you are interested in this role
- How you meet the role requirements
- Your understanding of equity, diversity, inclusion and why it matters in this role
Bond and Equal Opportunites
Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.
In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.
The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.
Privacy Note for Applicant
Our Privacy Notice for applicants can be found on application.
Subject of Employment at Bond
If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
The client requests no contact from agencies or media sales.
The Public Affairs Lead at the Food Foundation provides expertise on building relationships with political stakeholders to deliver impact across all areas of our work aimed transforming food systems and shifting diets.
· Do you have knowledge of the UK’s political system and experience of how to influence policy-making?
· Do you care about what we eat and its impact on our health and planet?
· Do you want to work in a small, ambitious organisation and use your influencing skills to deliver real impact?
If the answers to these questions are yes, we would love to hear from you!
Hours: Full time, 37.5 hours per week (willing to consider part time hours, no less than 4 days)
Starting Salary: £39,960 (pro rata and London weighting included)
Contract: Permanent
Working pattern: This is a London based role (our office is in London, Brixton) and you will be expected to work at least 2 days per week from the office. Whilst there will be a need to regularly attend in-person meetings in parliament and officer, there is flexible working options.
Job requirements: An enhanced clean DBS check, obtained through The Food Foundation plus two references
Job Purpose
The Public Affairs Lead sits within our Policy and Advocacy Team, working to build support for The Food Foundation’s work amongst Parliamentarians and to influence the government to help deliver policies that will transform the food system. This is an exciting opportunity to join a small organisation delivering big impact on the political agenda around food.
The Public Affairs Manager reports to our Head of Policy and Advocacy and will be responsible for planning and delivering our public affairs activity. You will spend considerable time meeting MPs and Peers in parliament and building relationships with their teams with a view to identifying potential new supporters and ensuring that The Food Foundation has a range of contacts that we can call on to support and amplify our policy asks and to raise issues when required.
While this role is focused on political engagement, you will work closely with policy and research colleagues and with our communications team to share perspectives on which priorities it may be tactical to pursue at any given time and to understand what evidence is available to inform engagement.
You will also work closely with public affairs professionals in other organisations to deliver joint programmes of engagement work which leverage respective organisational strengths.
You will have excellent political instincts and a strong interest in policy developments, monitoring closely what is going on in Parliament and in Government, and keeping abreast of the latest developments in order to identify opportune moments to maximise political attention on the issues we work on and to galvanise support for policy change.
You will work with our communications team to build compelling narratives targeted at different political stakeholders about the impacts of the food system on our diets, our health and our planet, and the need for evidence-based solutions. In the current parliamentary term we expect a major focus of activity to be on securing a White Paper and then A Bill on food system change.
You will lead on developing and commissioning a range of briefing materials and reports for policy audiences and formulate responses on behalf of the organisation to policy development processes and Parliamentary inquiries.
You will think creatively about methods and opportunities for engagement in order to ensure that The Food Foundation’s messages and priorities are noticed and heard by policy-makers in a very crowded policy space, including by working closely with our events manager to deliver impactful parliamentary events.
You will bring a learning mindset to the role, assessing the impact of our policy engagement approaches in order to make continuous improvements.
The role will be a fulfilling blend of planning engagement campaigns, developing the materials and monitoring tools to enable delivery, and the practical task of developing personal relationships with key stakeholders.
A week in the job will look like: meeting with a Peer that is new to our work to brief them on evidence we have published and our current political priorities, completing a political stakeholder mapping exercise for a new campaign on sustainable diets to identify a shortlist of MPs to engage with, spending an afternoon in parliament to engage informally with passing MPs, pitching a new idea for a parliamentary inquiry to parliamentary staff from the Health and Social Care Committee, drafting an MP briefing for an upcoming debate on the Government’s obesity prevention priorities, reviewing next week’s parliamentary calendar to spot opportunities for engagement, attending a roundtable to share intelligence and discuss priorities for political party manifestos with other NGOs working on food issues, ringing round parliamentary offices to confirm attendance for an upcoming parliamentary reception, meeting with an MP that is closely involved with The Food Foundation’s work to refine messaging for an upcoming campaign.
Our vision is a sustainable food system which delivers health and wellbeing for all.





Our client is a vibrant Surrey-based charity, committed to building futures for local people by providing services that support and assist disadvantaged and vulnerable people; their wide range of projects and activities aim to create happy, healthy and connected communities. They are now looking to recruit an experienced Youth Worker, providing high quality youth club activities for a variety of young people across East Surrey.
As our client’s new Youth Worker, you will plan, deliver and evaluate youth club activities for young people and ensure that all safeguarding, regulatory and health and safety requirements are met. You will actively engage with young people in informal learning opportunities that promote their physical, mental, social and emotional development and will also deliver detached youthwork, bringing services to young people out and about in the community via the organisation’s mobile ‘Y Bus’.
This role requires demonstrable experience of leading youthwork sessions, either centre-based and/or detached. The candidate must have a minimum of a Level 3 Youth Work qualification or equivalent and must be a driver due to the delivery of detached work via our client’s mobile Y Bus. Overall, you will be a dynamic, person-orientated youth work professional, passionate about delivering high quality services for a range of young people.
If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below.
At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!
Please note, this role will be based in Horley but will require regular travel across East Surrey, depending on service user need. The role will also require evening work during term time, so an element of flexibility is required.
Senior Fundraiser for Trusts and Foundations 2025
About the organisation
CARAS is a dynamic and exciting charity offering holistic support to refugees and people seeking asylum. We pride ourselves on coupling the expertise of our staff team with strong values that mean we always place the voices, needs and wants of our group members at the heart of all that we do. We know that this is a transformative way of working. Our Strategy, Monitoring Framework and Values were all written with full participation from our group members.
Our Values are:
Kindness. CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents and interests.
Justice. CARAS will strive for social justice following a rights-based approach in all of our work and challenging instances when rights are not upheld in wider society.
Empowerment. CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
‘With’ not ‘for’. CARAS will put the voices, opinions, experiences and needs of its community members at the heart of all that we do.
CARAS is a thriving organisation with a highly motivated, friendly and experienced staff team, bolstered by the generous support of equally skilled volunteers and trustees who come from many walks of life. We are impactful across a range of measures that demonstrate the life-changing work we do and are proud to receive testimonials from our group members that bring our impact to life.
The Senior Fundraiser for Trusts and Foundations will be our lead fundraiser, drawing in support and expertise from across the team. They will take ownership of identifying funding sources, refining a strategy, forecasting our fundraising income, and building strong relationships with donors, bringing the experiences of our group members to life in fundraising communications. They will line management a full-time fundraiser who specialises in individual giving while the Senior Fundraiser for Trusts and Foundations will lead on grant writing.
In the last 5 years, CARAS has had huge success, more than trebling our income and enabling us to expand our staff team and therefore our reach. We are a highly impactful organisation that is often looked to for our insight in the sector. We have an ambitious three-year strategy, co-produced with group members, staff, volunteers, trustees and partner organisations, that will launch in September 2025 and guide our current work.
This is an exciting role that comes with many varied commitments, expectations and timescales. We are seeking applicants who want to be at the forefront of change, striving to improve the rights, entitlements and day-to-day experiences of refugees and people seeking asylum. You will need to be able to show how your skills and experiences fit the role, as well as possessing a drive for social change in support of under-served people. Within this role, you will have scope to shape and secure the future of CARAS.
You will be supported in a variety of ways, including by an expert team of staff around you who will collaborate with you and work together as needed; a highly professional Board of Trustees who you will work with at key points throughout the year and who are available for consultation and advice as needed; robust and effective systems; and a network of organisations and funders who share CARAS’ goals. Additionally, you will have regular and detailed supervision with your line manager, and you can access our Employee Assistance Programme at any time.
This opportunity comes at a very exciting time. CARAS has been piloting a 4 day week from since the 1st of January 2025, meaning that all staff work 20% less time for 100% pay. Full time employees reduced their hours to 4 days per week. We have seen this be a huge boost to staff wellbeing and will become part of our commitment to care for staff as well as our community members.
We are also preparing for a future in which CARAS continues to grow, mature and develop, standing as a highly respected, impactful organisation with a £1million income by 2028.
Key info
Role title: Senior Fundraiser for Trusts and Foundations
Salary: £37500 p/a
Hours: 4 days per week at full pay
Contract type: permanent, full time
Annual leave: 28 days full-time equivalent, plus additional time off between Christmas and the New Year. Annual leave increases with length of service.
Employee benefits:
7% employer pension contributions
Other benefits include flexible working, enhanced parental leave and sick pay, a cycle scheme, tech scheme, interest-free loans, study leave and volunteering leave. All staff are offered access to an Employee Assistance Programme.
Preferred Start date: ASAP, but flexible for the right candidate
Reports to CEO
Location: The role is based in Tooting with a significant portion of remote working if desired. You can choose to work from home or from our premises in Tooting. You will need to be able to attend meetings and events in Tooting and in other London locations on occasion.
Equalities Statement.
As an organisation who works with refugees, we especially encourage applications from people with lived experience of forced migration. You will be invited to say whether you have been an asylum seeker or a refugee in the UK on the application form. Applicants with lived experience who meet essential criteria are guaranteed an interview.
The role:
The Senior Fundraiser for Trusts and Foundations is required to lead a wide range of activities. You will be expected to manage your own time, prioritising tasks and leading a small team of people who contribute to CARAS’ fundraising. You will inherit excellent systems and skilled, supportive and enthusiastic team players. You will work closely with the CEO, and the senior leadership team which draws together Heads of Service from each of our programme areas. You will collaborate with our Finance Manager to ensure smooth management of grants and donations and will play a key role in budget setting with the Finance Manager and CEO.
The role demands cross-departmental working, and regular contact with community members to enhance your ability to advocate for them. You will be at the forefront of developing new ideas and approaches, ensuring that teams have the money and resources to have an impact.
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RESPONSIBILITIES
Fundraising
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Line-manage our Fundraising Officer and work together to generate income to meet CARAS’s budgetary targets through trusts and foundations, individual giving, community fundraising and other means at our disposal.
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Develop and deliver a fundraising strategy which synchronises with the CARAS Strategic Plan.
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Research and maintain a real-time pipeline of fundraising opportunities and oversee delivery. Lead or allocate all income generation opportunities in good time so that appropriate co-design and decision-making processes are behind applications.
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Maintain up-to-date records on potential and active funders in CARAS’s database.
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Ensure compliance with best practice in fundraising including use of data and confidentiality.
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Work collaboratively with Heads of Service and CARAS’ Finance Manager to develop, deliver and iterate systems to ensure grants are accurately and effectively managed.
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Work closely with CARAS leadership to align fundraising priorities with programme plans and organisational growth.
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Lead on the development of programmatic and core budgets for diverse grant funders.
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Write and submit high-quality, tailored applications that articulate CARAS’s impact, values and plans.
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Ensure applications are accurate, persuasive, and meet deadlines and funder requirements.
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Collaborate with the team to gather supporting information, budgets, and case studies.
Reporting & Stewardship
● Maintain excellent records and monitor deadlines for reporting and renewals.
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Develop CARAS’ outcomes report and donor report ensuring they are data rich and clearly demonstrate impact.
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Monitoring the wealth of data CARAS collects through our frontline service to ensure we stay agile and adaptable within a changing policy context, supporting Heads of Service and other relevant stakeholders to deliver excellence.
Collaboration with Finance
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Work collaboratively with the Finance Manager to ensure the rigorous financial management across all income and expenditure to ensure all grants and donations are accurately accounted for and spent.
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Working collaboratively with the Finance Manager and CEO, develop the organisational annual budget and lead on income projections for the year ahead to ensure expenditure budgets are feasible and unlock multi-year growth.
Governance
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Contribute to the maintenance of up-to-date policies relevant to the role.
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Attend board meetings as requested to share reports with the Board on fundraising.
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Work closely with the Treasurer and the Finance Committee on fundraising strategy.
Cross-Organisational Contribution
● Coordinate annual impact reporting, including data analysis, case studies, and visual storytelling.
● Build strong internal relationships and stay connected to CARAS’s work by attending occasional programmes, events and residentials.
● Contribute ideas and support the fundraising team’s broader work (e.g. campaigns, supporter communications).
● Engage with programme staff to gather stories and data that demonstrate CARAS’s impact.
● Other duties as may be required from time to time
IDEAL EXPERIENCE
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Excellent writing and editing skills — clear, concise, persuasive and adaptable to different audiences.
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Highly organised, diligent and able to manage multiple priorities and deadlines.
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Ability to analyse funder criteria and align proposals strategically.
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Strong team player, willing to engage with programme staff, volunteers and community members to understand and communicate CARAS’s work.
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Strong relationship-building skills, with the ability to engage funders and supporters with warmth and professionalism.
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Commitment to ethical fundraising practices and compliance with UK fundraising regulations.
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Personal or professional understanding of issues affecting people from refugee backgrounds.
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Passion for CARAS’s mission and commitment to centering people with refugee backgrounds.
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Proven experience of fundraising or business development successfully raising income from a range of sources.
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Proven experience in line management, supporting teams to deliver excellence and creating clear CPD plans to ensure staff are happy and motivated.
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Outstanding written communication with demonstrable experience of creating compelling cases for support and experience of successfully securing funds from large foundations.
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Confidence working with numbers and developing programmatic and organisational budgets.
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Experience collecting and analysing data.
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Committed to reflecting, refining and iterating practice to ensure learning is embedded throughout your work.
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Works collaboratively across teams and isn’t afraid to ask for help, recognising the diverse expertise held across the organisation.
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Proven experience in creating budgets, forecasting income, analysing and extracting data for reports.
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Ability to understand and clearly convey financial information to others for a wide range of purposes, ranging from grant applications and reporting, budget preparation and scrutiny with the Board of Trustees, and transparent communication with programme staff and participants.
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Proven experience building or delivering a fundraising strategy to increase corporate and individual funding streams.
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A confident and charismatic communicator.
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Commitment to upholding CARAS’s values in all your work.
Desirable
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Experience in co-designing services or ideas with a community.
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Experience or knowledge of issues affecting refugees and asylum-seekers.
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To apply.
Please complete our application form and return it by email.
We do not accept CVs or covering letters. You must include all details within the form.
Deadline: 9am, 10th September 2025.
We offer a guaranteed interview to applicants who meet all essential criteria and who have lived experience of forced migration.
Interviews will take place in-person at our offices in Tooting the week beginning 22nd September. They will include interview questions, a presentation, and a short skills test.
We will share interview questions with selected candidates ahead of time. Should you need other adjustments, you can request these when you are invited to interview.
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.


The client requests no contact from agencies or media sales.
This is a new role at Befriending Networks, as we seek someone who is up for the challenge of fundraising to support the continuation of our work in supporting the network of befriending organisations and ensuring that meaningful social connection is available to all.
The role will work closely with the CEO to deliver a fundraising strategy, which will focus on trusts, grant-givers, and corporate collaborations across the UK.
You will be a skilled communicator, and you will be influential in how you present our work. You will be a self-starter and someone who takes pride in producing high-quality work. You will be courageous and curious as you work to position Befriending Networks as an investable charity.
The key focus of this role
1. Generate income from small grants from trusts and foundations for specific projects and activities over the short to medium term.
2. Assist the CEO in the preparation of strategic grant applications for work across the UK, with an initial focus on England, Scotland and Wales to deliver key priorities of our Strategic Plan over the longer term.
3. Development of potential corporate partnerships and collaborations.
A society where quality befriending support is available to everyone who needs it, and the importance of meaningful connection is recognised.
The client requests no contact from agencies or media sales.
We are looking for a creative and detail-oriented Digital Content Officer to join our Service Design and Innovation team. Reporting to the Digital Platforms Manager, you will play a key role in developing and maintaining high-quality digital content across our platforms.
This role is home-based within England & Wales, the role is full time but we will consider applications from those interested in part-time hours and/or flexible working.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
You'll work closely with service delivery teams, subject matter experts, and external partners to produce engaging, accessible content that supports victims and enhances our digital presence.
Key Responsibilities
- Commission, write, and produce digital content to support and inform service users.
- Collaborate with service delivery staff and local teams to create and roll out content.
- Maintain and update website content to improve user experience and increase self-referrals.
- Support the development and delivery of digital projects and enhancements.
- Develop SEO strategies and help manage our Google charity grant.
- Contribute to social media content and digital engagement.
- Use analytics to drive content improvements and insights.
You Will Have
- Excellent written and verbal communication skills.
- Experience editing and commissioning content for digital platforms.
- Proficiency with website content management systems.
- Strong interpersonal and collaborative skills.
- Ability to simplify complex information into plain English.
- Experience using analytics tools to measure content performance.
- Knowledge of Microsoft Office and SEO best practices.
- A commitment to equality, diversity, and safeguarding.
Key Deliverables
- Accurate and engaging digital copy for core services.
- Reviewed and improved website content.
- Compelling content for social media and digital campaigns.
Additional Information
- The role involves working with sensitive and potentially traumatic subject matter.
- Occasional travel to attend meetings will be required.
- The interview process for this role will be in two stages, including a skills assessment and a competency based interview.
- Applicants will need to be available for assessment and interview dates scheduled for 21-10-25 and 28-10-25.
About Us:
- Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
- As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Are you passionate about empowering entrepreneurs facing social or economic inequalities to grow thriving social impact businesses — and looking for a role where no two days are the same?
As our Programme & Hub Coordinator, you’ll be at the heart of Seeds Hub, combining programme delivery, community building, and hub management to create an inspiring space where entrepreneurs can flourish.
In this role, you will:
- Coordinate and deliver programmes that empower entrepreneurs experiencing social or economic inequalities
- Host workshops, peer-to-peer sessions, and community events.
- Welcome and support participants, partners, and visitors as the first point of contact.
- Manage hub operations — from bookings and invoicing to facilities and volunteers.
- Create a safe, inclusive, and inspiring environment for our community.
About You
You’ll thrive in this role if you are:
- Organised and proactive – confident managing multiple priorities.
- People-focused and approachable – comfortable engaging with entrepreneurs, community members, and external partners.
- Passionate about social impact – driven to amplify the voices of those experiencing social or economic inequalities in enterprise.
- A strong communicator – able to coordinate activities, workshops, and events with ease.
About Seeds
At Seeds Hub, you’ll join a community dedicated to businesses that create positive change. Based in Wembley, we provide workspace, training, and mentoring to entrepreneurs experiencing social or economic inequalities,who often face barriers to networks and funding. Our diverse hub is home to enterprises working across sustainability, cultural heritage, the arts,community development, and more
About the Diocese
The Diocese of Westminster is the Catholic Diocese covering most of London north of the Thames and Hertfordshire. We support a wide network of parishes, schools, and charitable services, working to promote the values of the Gospel in all areas of life.
Our work is underpinned by the core values of Competence, Reliability, Honesty, Perseverance, and Love. These values guide everything we do and how we work with each other and those we serve.
Why Join the Diocese?
When you join us, you don’t just take on a role — you become part of a mission, helping entrepreneurs bring their ideas to life and shaping a hub that supports social impact businesses at every stage of their journey
What we offer you
In return for your hard work and commitment to us, you will receive a competitive reward package which will include, but is not limited to:
- 23 days annual leave + bank holidays (pro rata for part time employees)
- Vouchers for free eye tests and £50 towards the cost of glasses
- Reward Gateway scheme offering discounts on a wide range of products and services
- Pension scheme for eligible employees – 5% paid by the employer
- Salary exchange (salary sacrifice) for pension
- Cycle to work scheme
- Enhanced maternity, paternity and adoption pay
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Job Title:Community & Events Fundraiser
Reports to:Fundraising Manager
Location:Hybrid & Borough High Street, London SE1 (2 days a week in the office)
Salary: £31,000
Contract:Permanent
Hours:35 hrs per week. Office hours are 9 – 5
Background and purpose
We are the only UK-wide charity for everyone affected by a genetic and acquired bleeding disorder.
At the Haemophilia Society (THS) we want to empower everyone affected by a bleeding disorder to live life to the full, whatever your stage in life.
One in 2,000 men, women and children in the UK have a diagnosed bleeding disorder, which are a group of conditions, including haemophilia and von Willebrand disorder, that result when the blood cannot clot properly.
As many as a third of bleeding disorder diagnoses have no known family history and can be the result of a random gene mutation. This means a bleeding disorder diagnosis can come completely out of the blue.
THS brings together people with bleeding disorders and their families to share experiences and understand more about how to live well with a bleeding disorder. Together, we can all make a difference.
What we do:
Support each other
We understand each other. We offer advice and support from personal experience. Our growing community is there for each otherbecause we’re in it together.
Raise awareness
We rally together because every little thing we do makes a difference and gives hope to people living with a bleeding disorder.
Make a lasting difference
We influence and advocate on what matters to our community. Health and social care policy, access to treatment and much more.
What we offer:
Competitive Salary
Generous Pension Contribution Agile Working
25 days’ holiday (pro rata) plus an additional day for each year of service up to 5 years
Well located office very close to Borough Market.
About the role
We’re incredibly lucky to have a generous and dedicated community who are always looking for new ways to support our work. We are looking for a passionate fundraiser who can take ownership of our community fundraising and empower our members and supporters in their fundraising ventures. You’ll act as the face of THS for people looking to raise money in a variety of wonderful ways – ensuring they have what they need to be as successful as possible. This will include managing a number of key events such as the London Marathon, Ride London and Swim Serpentine.
This role would be ideal for someone with 2-3 years’ experience and looking to take the next step in their fundraising career. As part of a small team, you’ll be excited about getting involved in all areas of community and events fundraising, building relationships with our members and driving our fundraising strategy forward.
The purpose of the role is to:
Community Fundraising
·Supporting and running the community fundraising activities - engaging our centres, signing up new members, stewarding our donors, being the key point of our enquiries
·Organisation and delivery of mass participation events
·Providing guidance and supporting participants in promoting their efforts on social media
·Spotting opportunities for business development with organisations
- Provide guidance and support for supporters undertaking community fundraising and act as a key first point of call. Developing and improving the supporter journey with new materials.
- Organise and project manage events and fundraising campaigns. Add new fundraising campaigns and events to the calendar.
- Develop key materials needed to promote events and fundraising campaigns. Source case studies we can use to promote events, as well as the charity and use them in publications and socials.
- Keeping up-to-date records and giving timely recognition of donations using our CRM system
- Creating fundraising communications to encourage greater participation, working with our Communications Officer and liaising with members and volunteers.
- Working to strict deadlines to ensure that fundraising activity is widely promoted and the success of fundraisers is celebrated to encourage greater take-up of fundraising activities.
- Representing the charity at events hosted by community and corporate supporters. Representing the charity at services events promoting fundraising.
- Showcasing the work of the organisation and speaking confidently at events about our work to connect fundraisers to our cause and encourage fundraising.
- Developing engaging national fundraising campaigns.
- Thinking creatively, developing action plans and budgets to support national campaigns like World Haemophilia Day and TalkingRed. You will be able to understand the diverse needs and abilities of our community and create accessible fundraising initiatives that work for a geographically dispersed supporter base.
- Understanding and maintaining relationships with external suppliers for fundraising e.g. Great North Run, Just Giving, London Marathon etc. to ensure that we are abreast of any new trends and developments, or promotional opportunities.
- Working on two annual appeals, helping sourcing case studies and overseeing thanking process
Social Media
·Use our social channels to support your work
·Monitoring social media accounts
·Keep on top of social trends particularly around fundraising
·Creative flair to create compelling content for marketing/comms/campaigning
- Work with our Marketing Manager to develop social media to support fundraising, including promotional videos and graphics.
- Produce content for social media, e-news and the website. Adding materials to the webpage promoting other ways to support us – COTY, payroll giving, legacy and in memory giving.
Person Specification
Experience, Qualifications
Essential qualities, skills and experience
- Experience of organising and supporting events and/or community fundraising in a voluntary or paid role.
- Excellent organisational skills and ability to plan ahead, keep records, manage deadlines, prioritise workload and maximise your use of time.
- An outgoing, enthusiastic and helpful personality.
- A creative approach to fundraising and events.
- Great customer service skills, the ability to recognise and meet the needs of individuals and to manage expectations when required.
- Excellent written and verbal communication skills.
- Numeracy and the ability to understand basic financial information.
- Ability to work in a team as well as to use individual initiative and judgement.
- Good level of IT literacy, including a good knowledge of standard business software, Google Suite and social media.
- A commitment to the vision and values of The Haemophilia Society
- Experience in using CRM systems.
Desirable qualities, skills and experience
- Completion of a professional fundraising programme or training course.
- An understanding of long term health conditions, their impact on patients and families, and how being affected might act as a motivation for fundraising.
·Experience of managing a charity’s accounts for fundraising suppliers like Just Giving or other fundraising sites.
·A good knowledge of data protection (GDPR) legislation and good practice in information management.
·Well-developed IT skills with the ability to write engaging content for the website and social media.
- A good understanding of safeguarding principles when working with vulnerable people and the need for professional boundaries
·Ability to gain the trust and confidence of members and supporters.
·Excellent project planning skills and ability to work on cross-organisational projects from design to delivery.
Personal qualities
·A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all backgrounds including members and health professionals.
·Be an effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and The Society.
·Enthusiastic and fun with drive and determination to meet targets.
·Good attention to detail and accuracy in preparing communications and events.
·A highly motivated, supportive and collaborative team worker.
·Values-driven with a proven commitment to social inclusion and equal opportunities.
Other requirements
- Must be prepared to occasionally travel throughout the UK and to work varying hours including evenings and weekends as required.
- Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment.
The Haemophilia Society are an equally opportunity employer.
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a new Chief Operating Officer to join our Executive Leadership Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £85,000 per annum
Remote: This role is homebased (within the UK) with occasional to meetings, events and conferences.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- The COO leads the day-to-day functioning of the organisation to ensure smooth, efficient, and effective delivery of services. This is vital for maintaining operational stability and achieving strategic outcomes.
- They design and execute strategies that align with the organisation’s mission and long-term goals ensuring resources are used effectively and priorities are clear.
- They promote a culture of excellence, innovation, and continuous improvement through supporting employee engagement, productivity, and organisational success.
- The COO collaborates closely with the CEO/CFO and other senior leaders to drive strategic initiatives and business growth, ensuring unified leadership and coherent decision-making.
- They partner with the CFO to manage budgets, forecasts, and resource allocation. Financial oversight ensures sustainability and supports informed investment in strategic priorities.
- Strengthen governance and risk management frameworks, aligned to regulatory expectations and best practice while proactively managing reputational and operational risks.
- The COO cultivates strong relationships with partners, clients, and stakeholders to enhance service delivery and reputation. These relationships are key to influence, collaboration, and impact.
- They lead efforts to improve processes and adopt best practices across the charity to enhance efficiency and keeps the organisation competitive and responsive.
- They ensure that daily activities support the charities long-term objectives.
- The COO mentors other directors and departmental heads and fosters leadership capabilities across teams.
- They establish and track KPIs to identify inefficiencies and guide improvements through data-driven decision-making to enhance accountability and results.
- They evaluate and refine workflows to boost productivity developing efficient processes to reduce waste and improve service quality.
- They act as a bridge between departments and the CEO to ensure cohesive execution of strategic plans preventing silos and promoting organisational synergy.
- The COO serves as a senior figure in national and cross-sector forums, conferences, and strategic partnerships to strengthens the organisation’s voice and influence.
- They demonstrate commitment to Equality, Equity, Diversity, Inclusion, and Belonging in both internal culture and external programmes to foster a fair and inclusive organisation.
- They work with the CEO, CFO and Director of Growth to identify and pursue new revenue streams and strategic partnerships. This expands the organisation’s reach and sustainability.
- They engage in public speaking, media interactions, and external representation demonstrating clear communication, credibility, and stakeholder engagement.
- They develop and embed evaluation frameworks to assess progress against strategic goals. The measuring of our impact ensures accountability and informs future planning.
- They promote the organisation’s brand at events and through networking.
The COO takes on other responsibilities as needed to support the organisation’s mission.
About You
Essential competencies of the Chief Operating Officer:
- Extensive experience in senior leadership with a proven track record in operations, financial and risk management, and delivering high-performing teams, ideally in the charity sector.
- Strong understanding of business functions such as HR, Finance, Marketing, etc.
- Excellent leadership, communication, and interpersonal skills.
- Ability to think strategically and execute effectively.
- Strong problem-solving and decision-making abilities. Commercially astute, process-driven, and highly pragmatic in approach.
- Experience in driving performance and fostering a collaborative culture.
- Bachelor’s degree in business administration or related field; MBA preferred
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
To apply, please submit the following via our online application platform by 11:59pm on Monday 29th September 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: The covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 80% AI generated content will be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-223747
Overview:
This role sits within a vibrant and ambitious fundraising team spanning major giving, trusts and foundations, prospect research, individual giving, community, events, legacies, innovation, and supporter experience. Together, we work to raise vital income for our three hospitals, helping them continue their life-changing work.
As Owned Events Lead, you will play a key role in developing and delivering a portfolio of our in-house fundraising events — from flagship campaigns like the St Thomas’ Abseil and Steps for Evelina, to new concepts we’re planning to pilot in the coming years. This is an exciting opportunity for a creative, hands-on event professional to shape original products, build memorable supporter experiences, and drive long-term income growth.
You'll be joining a forward-thinking team at a time of strategic growth, with the chance to make a tangible difference to how we engage supporters and grow our owned event programme for the future.
About us
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:
• how we approach recruitment
• our team, culture and values
• the benefits of working with us and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
Overall purpose of the role
The Owned Events Lead plays a pivotal role in shaping and delivering Guy’s & St Thomas’ Charity’s evolving portfolio of owned and virtual fundraising events — a strategically important area of growth for the organisation.
Working as part of a dynamic and cross-functional fundraising team, this role leads on the planning, execution and scaling of original event products — from large-scale mass participation experiences like the St Thomas’ Abseil, to creative, insight-driven virtual campaigns and supporter-led challenges. It’s a diverse, hands-on portfolio that brings together live delivery, digital innovation and product development.
With a clear focus on income growth, audience engagement and supporter experience, the role blends operational expertise, creativity, and entrepreneurial thinking. You’ll work closely with teams across fundraising, supporter experience, digital, innovation and comms to pilot new ideas, improve performance, and build events that inspire action and loyalty.
This is a delivery-focused role requiring end-to-end event management experience — from logistics, safety and supplier coordination, to data-led decision-making, budget ownership and multi-channel stewardship. It’s an exciting opportunity for someone who thrives on building things from scratch and wants to make a real and lasting impact on how we connect with our supporters.
Key Responsibilities
- Lead the development and delivery of a portfolio of owned and virtual fundraising events — from concept through to post-event evaluation — ensuring operational excellence, creativity, and supporter satisfaction.
- Deliver large-scale in-person events such as the St Thomas’ Abseil, including venue and supplier coordination, safety planning, risk management, insurance, and on-the-day execution.
- Develop and grow virtual fundraising products, such as Steps For Evelina, drawing on insight, testing and digital best practice to create scalable, supporter-led experiences.
- Lead cross-functional project teams and working groups — aligning stakeholders across digital, supporter experience, innovation, comms and fundraising to deliver shared outcomes.
- Manage event budgets end to end — including forecasting, reforecasting, reconciliation and performance analysis — and use financial insight to inform decisions on where to invest, scale or refine.
- Lead on supporter acquisition for owned products, including paid digital campaigns (PPC, social), segmentation strategies, audience targeting and grassroots recruitment.
- Create and implement behavioural, insight-led supporter journeys — driving engagement and long-term value through personalised, multi-channel communications.
- Produce and maintain risk assessments, permits and compliance documentation, ensuring safe and well-managed delivery across all owned events.
- Build strong, collaborative relationships with internal teams, suppliers, venues and agencies to ensure delivery is aligned, effective and on brand.
- Monitor KPIs and use performance data, feedback and market trends to evaluate success, inform future development and drive continuous improvement.
Work environment
- The post holder should expect to:
- Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.
- Be responsible for the input and maintenance of databases and files relevant to the post requirements.
- Will occasionally be required to attend events in the evening and at weekends.
Skills, Knowledge and Expertise
- Experience
- At least 3 years’ experience delivering owned, public-facing or virtual fundraising events, with full responsibility for planning, delivery, compliance, and performance.
- Strong track record in hands-on event delivery, including supplier and venue management, live production, logistics, and on-the-day coordination.
- Experience developing and implementing risk assessments, permits, insurances and health & safety documentation.
- Demonstrated success in launching new fundraising products — from concept through to live delivery — using innovation frameworks or test-and-learn methodology.
- Knowledge of digital acquisition, including PPC, paid social and segmentation strategies for events.
- Proven ability to lead cross-team project groups and manage external partners, contractors or agencies.
- Experience managing detailed budgets, with strong financial accountability and performance tracking.
- Expert in live event planning, delivery, and documentation — including compliance, health & safety and supplier contracts.
- Strong understanding of virtual fundraising best practices and digital supporter engagement.
- Confident using audience insight and supporter data to drive product development and communications.
- Clear grasp of behavioural communications and how to apply them across email, WhatsApp, SMS and face-to-face.
- Skilled project manager with the ability to juggle multiple workstreams, deadlines and priorities.
- Collaborative, solutions-focused, and able to build strong relationships across teams.
- Familiarity with fundraising regulations, GDPR, and Facebook Fundraising platforms is desirable.
Personal Attributes
- Strategic and delivery-focused — equally comfortable shaping the vision and getting stuck into delivery.
- Entrepreneurial and innovative — thrives on building new things and improving existing ones.
- Proactive and accountable — takes ownership and drives progress without needing close oversight.
- Calm and composed under pressure — especially during live delivery or external stakeholder engagement.
- Highly organised and detail-oriented — ensures everything is well documented, planned and communicated.
- Passionate about delivering exceptional supporter experiences and meaningful fundraising moments.
- Adaptable and resilient — thrives in a fast-moving environment and embraces change with a positive mindset.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
We’re looking for a creative and results driven fundraiser to lead the growth of our individual donor and supporter base while delivering outstanding supporter experiences. You’ll play a central role in our fundraising efforts: leading multi-channel campaigns, strengthening donor relationships, and shaping the future of our Individual Giving strategy.
This is an exciting opportunity to take ownership of a key fundraising programme with scope to innovate and grow. If you have proven experience running successful donor acquisition campaigns, strong project management and analytical skills, and a passion for breast cancer prevention, we’d love to hear from you!
Why join us?
- To be part of a fantastic supportive team.
- Work for an organisation that values a positive and inclusive culture.
- Fully remote working.
- Competitive salary of £31,171 – £37,340 PA (depending on experience)
- 29.5 Days Annual Leave Plus Bank Holidays.
- Option for full time colleagues to compress hours and work a 9 day fortnight.
- Healthcare cover and employee assistance programme.
- Enhanced Sickness, Maternity and Paternity pay.
- Great supportive culture with generous professional training and development programmes.
- For full details see our recruitment pack
We are a national breast cancer charity focussed entirely on breast cancer prevention: We fund scientific research into environmental and chemic
