Service Coordinator - Ageing Well Southwark Lead

Link Age Southwark is a vibrant local charity which works to ensure that older people and people living with dementia can thrive in life. We work with our dedicated volunteers to provide the support people need to live happy, healthy lives. We support around 600 older people and people with dementia each year with support from over 400 volunteers, we help them stay connected with their communities by working to alleviate loneliness, reduce social isolation, improve health and wellbeing and making communities stronger through volunteering.

Our Service Coordinators play a key role in delivering our high-quality services for older people and people with dementia living in the London Borough of Southwark. You will be responsible for assessing the needs of the older people referred to us and tailoring the support offered to them based on their individual needs and interests.

Our service offer includes: Ageing Well Southwark (hub-based provision); volunteer befriending; exercise, social and activity groups; a regular newsletter; dementia specific services as well as parties and events. Each Service Coordinator has lead responsibility for a number of groups as well as an identified area of work.

In this role you will take the lead for Ageing Well Southwark (AWS). Ageing Well Southwark is a contractual arrangement with the local authority to deliver hub-based provision for older people across the borough. This is delivered as part of a partnership arrangement with the Consortium of Older People’s Services in Southwark (COPSINS). The Consortium is made up of Age UK Lewisham and Southwark who are the lead partner, alongside Blackfriars Settlement, Southwark Carers, Southwark Pensioners Centre and Time and Talents.

Your role will oversee our drop in provision at the Tessa Jowell Health Centre as well as supervisory responsibility for the Ageing Well Southwark Assistants and the volunteer digital buddies. You will be responsible for maintaining accurate and up to date records on our shared CRM system and help maintain positive relationships with external partners in COPSINS as well as our other local partners.

Link Age Southwark is a great place to work, offering excellent working benefits and a healthy work-life balance. Benefits include: generous holiday entitlement in addition to all public bank holidays; a pension scheme; an employee assistance programme; and childcare vouchers. We are committed to supporting the professional development and wellbeing of our staff.

We are an equal opportunities employer with a strong commitment to respecting diversity and promoting equality of opportunity. We welcome applications from all sections of the community.

To apply please complete our application form and return it to our recruitment email address.

Closing date for applications: 5pm on 9th August 2021

Interview date: 17th August 2021

35 per week, Permanent
South Yorkshire Domestic Violence Prevention Service, delivered across Doncaster, Barnsley, Sheffield and Rotherham
Combination of office and home working
Job Ref: 1040

Cranstoun is a charity empowering people to live healthy, safe and happy lives.  Our skilled and compassionate teams work with service users, families and communities, helping them to make positive changes. 

We offer a wide range of services across England, including community-based outreach, treatment and recovery, detox, supported housing, domestic abuse, and specialist services for young people and families and carers. We’ve been making a difference since 1969 by combining our expertise with innovative approaches, and putting people at the heart of what we do.

A new and exciting opportunity has arisen to set up and manage the delivery of South Yorkshire Domestic Violence Prevention Service, a new domestic abuse perpetrator service delivered by Cranstoun. The Service is delivered across Doncaster, Barnsley, Sheffield and Rotherham.

As Service Manager, you will lead and manage the delivery and development of the service. You will have oversight of service delivery and lead on partnership working and collaboration across the geographical area. You will support all staff in their work, ensuring high quality and safe practice.

You will have management experience and a demonstrable track record within the field of domestic abuse, as well as a wide ranging understanding of all forms of domestic abuse. You will be able to demonstrate passion for collaboration, partnership, strategic and service development.

We are looking to appoint to this role as soon as possible to allow for a smooth implementation of the service.

The Post holder will be subject to an Enhanced DBS check against relevant barred lists.

To download an application pack, please visit our website, via the link. 

Unfortunately, we are unable to accept CVs.

Closing date:  1 August 2021.
Interview date: 9-11 August 2021.

The Interview process will consist of presentation and a formal interview panel.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.

Registered Charity No. 1061582.

The Landscape Institute (LI) is an educational charity and the chartered body for the landscape profession. It provides a professional home for all landscape practitioners including landscape architects, landscape scientists, landscape planners, landscape managers and urban designers. The LI’s aim, through the work of its members, is to protect, conserve and enhance the natural and built environment for the public benefit.

The Head of Membership Services is responsible for core aspects of the Landscape Institute’s work as a professional body and regulator. The post-holder directs all aspects of the membership and education systems, including process and policy that govern the standards of entry to, and progression through, membership of the profession and Institute.  As a key member of the Leadership team the jobholder will role model exemplary team ethos and will work collaboratively across all areas of LI.  The membership is the life blood of the Landscape Institute and a strong customer service culture needs to be embedded within the organisation.  For ensuring the smooth running of this team and function, the overall direction needs to be set and, with a compact team, sleeves need rolling up to pitch-in at peak times plus everything in between.

Mind BLMK are pleased to announce we are recruiting for a new Crisis Service Team Leader in the Central Bedfordshire area.

Post no: 390
Start date: As soon as possible
Job title: Crisis Café Team Leader
Working base: Flitwick/Biggleswade
Reports to: Crisis Café Manager
Contract type: Permanent
Salary: £24,000.00
Contracted hours: 24 hrs per week
Working days: - Saturday and Sunday night in Flitwick - 2 weekdays (tbc) in Biggleswade
Working hours: 5:00pm – 11:00pm
Checks needed: Enhanced DBS and 2 satisfactory references

Background to the role

Our Mind BLMK Crisis Cafes are out-of-hours mental health crisis services which are located in Bedford, Luton and Milton Keynes that provide a safe and welcoming space for people who are feeling distressed and experiencing a crisis.

Job purpose:

To coordinate and ensure the effective and safe delivery of a crisis café, working with and leading a team of support workers and volunteers to support people in Central Bedfordshire at time of crisis.

About you

• Experience of coordinating a small service within a wider organisation, including delivering a  service against performance targets.
• Experience of coordinating a small team of staff and volunteers.
• Minimum of 2 years’ experience working with people with mental health issues and experience of assessing level of need.
• Ability to establish and maintain constructive working relationships with a wide range of people.
• Ability to promote a service.
• IT skills (MS Outlook, Word and Excel and internet)
• Ability to conduct meetings, identify actions and generate notes.
• Good literacy and numeracy skills.
• Good communication, motivational and negotiation skills.
• Understanding the wellbeing needs of and working with people with mental health needs, including those from culturally diverse communities.

Closing date: 6th August 2021 at 5pm.

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the apply button and follow the instructions on our website.

No agencies please.

Head of Community Services Wanted

Are you passionate about older people living fulfilling and active lives? Are you looking for a role where you can develop services which really respond to older people’s priorities and strengths? This is an exciting opportunity to use your professional and leadership skills to lead Age UK York’s community services. We are looking for a Head of Community Service who can develop our range of activities focused on building social connection, including Day Clubs and befriending, as they develop to meet the priorities of older people after the pandemic.

Salary: £35,000

Hours: 35 (full time)

Term: permeant

Location: York and the surrounding areas

The Role

The Head of Community Services will be:

• Responsible for the delivery of high-quality community services which put older people and their priorities, and strengths at their heart
• Responsible for line management and leadership of the Advice and Information, Day Club and Befriending teams
• Responsible for developing strong partnerships which help deliver excellent outcomes for older people
• Secure ongoing funding to support activities, including leading the development of bids for funding, developing grant applications, and providing information on achievements to funders and being the funder interface.
• Work with the senior management team to plan the strategic direction of Age UK York
• Work with the Chief Executive Officer to develop and manage budgets

About Us

Age UK York is an independent local charity which has been working in the local community to help older people for 50 years. We have 100 dedicated staff and over 400 volunteers helping us to deliver services and activities for older people in York.

The charity currently offers many services for older people. In the community services we offer:

• Day Clubs
• Information and Advice telephone line
• Money, benefits, and housing advice
• Befriending

Perks of working for Age UK York:

• Age UK York is committed to paying every member of staff the Real Living Wage
• Generous holidays – 26 days plus bank holidays (pro rata for part time employees)
• Additional leave after long service, birthday, and half day Christmas shopping
• Pension contributions
• Flexible work schedule
• Full training provided
• Free eye test
• Free flu jab

About You

To be considered for this role you will need:

• A commitment to approaches which focus on the strengths and assets older people
• A commitment to fully involving older people in the design of services, activities, and strategic direction of the organisation
• Experience and passion for working with older people
• Strong leadership skills
• Line Management experience
• Experience of making connections with external partners, donors, and funders
• Experience of managing budgets

My client, a globally renowned organisation in the live performance Arts sector now has a fantastic opportunity for a HR Services and Data Officer to join them on a permanent basis. Please note this is an urgent role requiring someone to be able to start by 26th July ideally.

As HR Services and Data Officer you will play a key role in supporting the efficient and effective delivery of HR services to the organisation through the provision of HR advice and solutions to manager, staff and freelancers on the full range of employment issues. This role also has a particular focus on working with HR systems, data and reporting and would suit someone with strong numerical and analytical skills and who enjoys working with data. This will include ensuring the HR administration for staff and freelance weekly leavers process in delivered accurately and on time, providing a pensions and auto-enrolment administration service and producing regular management information reports, as well as supporting employees and freelancers and casual staff with generalist HR advice and support on a day-to-day basis.

To be considered you will require:

• Ideally Associate level CIPD membership/qualification or demonstrate an equivalent level of HR skill and experience
• Strong HR organisational and administrative skills with experience of analysing and reporting on complex data
• Advanced Excel skills (including pivot table and vlookups) along with excellent numerical skills
• Confident people skills including excellent written and verbal communication
• Experience of working with HR systems/ATS
• High levels of accuracy and attention to detail
• Knowledge or previous experience of working with a similar workforce that includes employed staff, freelancers and casual staff would be highly desirable

This is a fantastic opportunity for a bright and enthusiastic individual to join a globally renowned and respected organisation and a supportive HR team where you’ll be encouraged and supported to learn and develop.

Service User Involvement Coordinator

We are looking for a Service User Involvement Coordinator to ensure the views of service users and people with lived experience of mental health inform the development and delivery of services, operations, and ongoing strategy.

You will be working for a mental health charity, who make sure anyone with a mental health problem has somewhere to turn for advice and support; in total over 20,000 people in Oxfordshire access services each year.

Position: Service User Involvement Coordinator

Location: Osney Mead, Oxford, with some travel to locations across Oxfordshire and Berkshire

Salary: NJC 19 – 23 (currently £25,481 - £27,741) per annum pro rata

Hours: 22.5 per week, permanent 

Closing Date: 9am 30th July

Interview Date: 9th August

About the role:

Would you like a rewarding role in a leading mental health organisation, supporting people with achieving their goals and improving their wellbeing? You can make a positive difference to people’s lives, be part of an encouraging and experienced team, and access a wide range of development opportunities. If you are caring, understanding, and have a passion for helping others then this role is for you!

The key responsibilities of the Service User Involvement Coordinator are:

• Develop and implement the Involvement Strategy, Policy and Procedure
• Promote the value of service user and potential service user engagement across the organisation
• Equip and support teams with a wide range of best practice tools to listen
• Collaborate with staff and service users to increase the range of service user involvement opportunities available locally, regionally, and nationally.
• Network locally and nationally to share and implement best practise and partnership initiatives
• Train and support service users to be involved in influencing opportunities
• Coordinating and disseminating the annual service user and carer satisfaction surveys

About you:

To be successful in the role of Service User Involvement Coordinator you will be motivated, pro-active and supportive, with a strong commitment to person-centred work and service user involvement, you will also need to bring with you the following skills and experience:

• Effectively involving service users in improving services and/or influencing decision makers 
• Working collaboratively with staff and managers to improve their involvement and co-production practice
• Thorough understanding of and a passion for coproduction and the benefits it brings
• Excellent communication skills and ability to engage with a range of individuals in a variety of settings
• Experience of developing and implementing strategies, policies and or processes collaboratively with colleagues

As a member of the team you will need to be willing to work flexibly in response to changing organisational requirements and outside of normal office hours on occasion.

Other roles you may have experience of could include: Service User Involvement, Service User Involvement Coordinator, Strategy Coordinator, Policy Coordinator, Strategy and Policy, Engagement, Partnerships and Engagement, Community Engagement, Community Partnerships, Partnerships and Engagement, Service Coordinator, Service Lead, Service Manager, Service Assistant, Services Manager, Services, Services Coordinator, Service Administrator, Service Admin, Services Administrator.

We are working in partnership with a well-established hospice organisation, who deliver personalised and compassionate palliative end of life care for over 230,000 people, across North Hertfordshire, Stevenage and surrounding towns and villages in Central Bedfordshire and Cambridgeshire.

They are now seeking a Head of Community Services, to provide leadership to the Community and Hospice at Home teams, ensuring ensuring that the services developing are sensitive to the needs of our patients, carers and families and in line with the hospice strategy.

The successful candidate must be able to demonstrate:

• Level 1 Registered Nurse

• Experience of working in palliative care and a relevant qualification
• The ability to provide professional leadership to ensure staff are supported in the delivery of consistent and high standards of care
• The ability to act as an agent for change by demonstrating leadership behaviours, challenging poor process and performance and encouraging and supporting the changes that individuals need to make to deliver excellent client-focused care.
• Ensure that the services are monitored and managed effectively & efficiently within the allocated budget and addressing variations.

We are seeking an individual with excellent interpersonal skills, who is self-motivated, organised, and results-orientated, with a clear focus on delivering high quality services.

For more information, please contact Sandra Smith, Charisma Charity Recruitment, applications should be submitted through the Charisma website and include your CV and supporting statement quoting our reference JO2870.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Our client is looking to interview as soon as possible; we will be submitting candidates on 21 July, 28 July and the first week of August so apply without delay to avoid disappointment.  The role may well close early if filled.

The London Survivors Gateway (LSG) is an innovative project that is the first of its kind in London. It is a partnership comprised of the four Rape Crisis Centres, Galop, SurvivorsUK, Respond and The Havens which together provide a unique single point of access into specialist sexual violence services.

The LSG is run by Sexual Violence Navigators who support any survivor (aged 13+), to access long-term support including advocacy, counselling and other services that they may require. It is a fast-paced role, providing timely interventions to address immediate needs whilst helping survivors to make decisions about the next steps in their healing journey.

The LSG is delivered from a person centred, trauma informed and survivor led, integrated approach ensuring individualised care pathways that are rooted in empowerment and best practice. The work is delivered through a commitment to an anti-oppressive, feminist framework that strives to address additional barriers and meet the diverse range of survivors needs understanding the specific support needs of each survivor.

We are looking for a Senior Navigator to play a key role in supporting the everyday delivery of the LSG, enabling a safe, responsive, trauma-informed and culturally appropriate service for survivors. The Senior Navigator will support our brilliant team of Navigators to ensure a productive and collaborative environment, which facilitates excellent service delivery for survivors, their supporters and professionals and where professional growth, development and successes are celebrated.           

The successful candidate will ensure that the support provided is holistic and innovative. They will have specialist knowledge in sexual violence as well as direct experience of supporting survivors and frontline workers. They will have exceptional communication skills, strong IT skills and the ability to work in a fast-paced, telephone focused role. It is anticipated that the activities and opportunities involved with this role will develop overtime in response to, and to reflect, the evolving needs of survivors and the overall project. If you have these skills, and want to join this unique and innovative project, we would love to hear from you.

This role will initially be on a remote-working basis, changing to office-based (in Hammersmith and Fulham and involving travel across London) when circumstances allow and as required by WGN’s services.

WGN’s employee benefits include: 3% pension contribution, enhanced annual leave entitlement and an Employee Assistance Programme.

This post is subject to satisfactory references and DBS checks.

WGN is an equal opportunities employer. The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian, Minority and Ethnic communities.

Please note if you have not received a response to your application within 2 weeks of the closing date you can unfortunately assume your application has not been successful on this occasion.

The Hospital Services Team provide up to six weeks wellbeing support to family, friends and unpaid carers when either they, or the person they support, has been discharged from hospital. The aim of the team is to work with the hospitals to help avoid admissions, re-admissions and help make the caring role more sustainable for the future. This service has been nationally recognised and has recently won a prestigious NHS Health Service Journal Award.

Overall Job Purpose

• Supporting unpaid carers when either themselves, or the person they care for, has been discharged from hospital;
• Work to avoid admissions by supporting unpaid carers;
• Provide administration support for the Hospital Services Team.

To apply

Please download an application form from the Westbank Community Health and Care website

We will be shortlisting on the following criteria so please use the supporting statement to evidence how you meet these.

Shortlisting Criteria:

• Experience of working in Health and Social Care, or a related field;
• Experience of supporting the administrative tasks of a busy team;
• Good keyboard and IT skills, including use of MS Office packages;
• Experience of adhering to Data Protection and Confidentiality policies and procedures;
• Experience of being a carer, or working with carers;
• Experience of communicating with individuals who may be in crisis, confused or upset;
• Ability to be flexible to respond to competing priorities for the team;
• Excellent administration, organisational and record-keeping skills, and ability to write in a clear, concise and professional manner.

Closing date for applications:  09:00 Thursday 29th July 2021

Interviews will be held on: Tuesday 3rd Aug 2021 & Wednesday 4th Aug 2021

An Enhanced DBS Check is required for this role.

Devon Carers Service is one of the largest and most successful carer’s services in the UK, providing information, advice, guidance and support to 20,000 unpaid carers of all ages, and is the focus for the delivery of a number of services for unpaid carers of all ages across Devon. These include:

• Awareness-raising and identification of unpaid carers of all ages;
• A countywide helpline, providing easy access to information and support;
• A team of support staff facilitating drop-in sessions, carers support groups, school-based activities and time-limited one-to-one support to carers.

Westbank is a registered charity established in 1986 and became company limited by guarantee in 2007.  The organisation was originally set up to provide practical and emotional support to people in the villages along the west bank of the River Exe. The organisation now works with communities and individuals across Devon.

Location: Priest Court, Exminster

Contract: Fixed Term Contract until 01/08/2022

An exciting opportunity to join one of the UK’s leading hate crime and human rights charities, set up originally by and for people experiencing racist abuse.

We are looking for an individual who has:

• Excellent interpersonal and written communication skills
• Proven experience of leadership and performance management
• Knowledge and confidence in running or delivering a busy case work service
• A strong personal commitment to tackling racism and hate crime

You will be expected to work with our Board of Trustees and other senior managers in driving the development and leadership of SARI, whilst building resilience and embedding excellent practice in all of our services.

The charity is also embarking on a period of significant growth and development, and we are seeking an outstanding individual to contribute to bringing our developmental opportunities to fruition.

This is an exciting opportunity for an Events and Challenge Assistant to join our small and dynamic team delivering a range of special events and bespoke challenges for a national disability charity.

What does the role involve?

The Events and Challenge team manage a diverse programme of events to raise funds, raise awareness and support the work of Back Up. From our biggest annual fundraiser, The City Dinner, to our #NoLimits cycling event, you will have the opportunity to further your experience working on a wide range of both special and challenge events.

You will provide administrative support to the team and work closely with the Manager and Coordinator to plan and deliver events. You will have an appetite for working in a fast-paced environment, be extremely organised and able to work on a number of different events at one time.

It is a really exciting time to join the team, with a busy calendar of events planned for later this year as well as further development of some of our new virtual events.

Is Back Up a good place to work?

Back Up has a great culture and is in the Third Sector Magazine’s top ten Best Charities to Work For in 2020. There are no silos – something reinforced by the charity’s size, a one-team ethos and socialising together. Back Up runs anonymous staff morale surveys and we consistently score well above the sector average on every question.

Colleagues are professional, approachable, supportive and warm. You will work in a successful team at a leading charity with an international reputation in its field, working very close to the cause. Fun is one of our core values and it comes through in our work. There are sometimes friendly dogs in the office and a cake or two to enjoy!

SUN facilitator with Lived Experience.

Mary Frances Trust (MFT) is a charity organisation established in 1994 by people who used mental health services, carers and professionals to support people with any mental or emotional health problems.

Our Mission

Our mission is to:

• Work alongside people experiencing any kind of emotional or mental health issues for as long as they need and inspire them to develop the skills that will help them to restore and maintain their emotional wellbeing.
• Involve people with experience of mental health at every level of the organisation so they can help us design, deliver, monitor, and review our services to ensure they respond to their changing needs.
• Consistently challenge stigma attached to mental illness and raise awareness of the importance for everyone to look after their mental wellbeing.
• Lead and co-ordinate the development and delivery of first-class, voluntary mental health services in Surrey.
• Maintain sufficient funding streams to be able to provide person-centered services to people experiencing any kind of emotional or mental issues.

Background to role

SUN is a new approach in supporting people in their communities living with some of the associated with Personality Disorder. This service is a partnership between Surrey and Borders Partnership NHS Foundation Trust and a specialist mental health third sector organisation, of which MFT is a representative.

The Peer Sun Facilitator, with lived experience, works closely with a mental health practitioner to deliver regular Service User Network (SUN) groups in different community-based locations across Surrey and online.

The SUN (Service User Network) is an initiative aimed at improving services for people with personality disorders traits.

The SUN provides community-based, open access peer support groups and aims to help people develop effective ways of coping, reduce emergencies, and improve access to appropriate services. We would welcome applications from members who have not attended this Surrey and NE Hants SUN service for 6 months prior to applying for this post.  Facilitators are not able to be current members of the Surrey and NE Hants SUN group.

Those accessing the SUN may or may not have a formal diagnosis of personality disorder however, all members will have experienced longstanding emotional difficulties, isolation and are very likely to demonstrate unhelpful patterns of behavior.

Fundamental to creating empowerment and engagement in the SUN Project is the therapeutic community principle, that the effectiveness of the service depends upon engaging group members in the task of running, delivery, development, and evaluation of the service. The utilisation of SUN members’ own resources and expertise is integral to the model of peer support upon which the SUN groups are based.

Peer support workers have regular supervision and support in this role. 

Main Duties and Responsibilities:

• To work alongside a Mental Health Practitioner (MHP) and deliver regular SUN groups in the community.
• To work in collaboration with the MHP and the SUN members to:
  • promote peer support and reduce isolation;
  • improve coping skills of its members;
  • reduce the number of crises that require urgent and unplanned responses from services;
  • facilitate access to other services and sources of support.
• To use own wisdom of lived experience of mental health problems to support the development and knowledge of people using the service.
• To follow the protocols and guidelines for effective working. 
• To take full responsibility for understanding and applying professional boundaries.
• To ensure that any potential risk is being constantly assessed within a culture of positive risk taking.
• To contribute information regarding the safety and wellbeing of the people who access the service.
• To assist people in understanding their rights and choices within the service.
• To encourage and motivate people to take an active role in their own recovery.
• To positively promote and support independence for people in the community.
• To actively contribute towards the evaluation of the service.
• To keep up to date documentation and take on all the necessary administrative duties.
• To report any areas of concern to the senior team, in line with Risk Management Policy.
• To actively engage in clinical and managerial supervisions.
• To undertake all the required training in line with the development of the post and as agreed with the manager.
• To maintain up to date knowledge of legislation, national and local policies and issues in relation to Personality Disorder, peer support and mental health.
• To attend clinical, business and service development meetings as required.
• To assist in the promotion of the service through active liaison, meetings, and presentations with people who access services, staff and other organisations.
• To comply with all relevant policies, procedures and guidelines.
• To undertake any relevant duties as requested.
• To attend any relevant training as and when required.

Please download the full Job description and person specification.

To apply please click on the 'Apply on Website' link, and use Mary Frances Trust online application form.

Duration: Full Time 35hrs per week, 2 year Fixed-Term contract

Reset Outreach and Referral Service

This role sits within the Reset Outreach & Referral Service, which is based at and delivered by Providence Row. The service is commissioned by Tower Hamlets Drug and Alcohol Action Team (DAAT) to work seamlessly with Reset Treatment and Recovery Support Services in providing residents of Tower Hamlets with the drug and alcohol support they need.

The entire RESET Outreach and Referral service works with clients through using a strengths-based, client-centered approach. This means that all staff involved in the delivery of the service must take their lead from the client’s own wishes and goals around their wellness. The service will engage clients in the development, delivery, and evaluation of the work, working with a team of mentors with lived experience of substance misuse.

The role

This post is one of four recently created positions that together comprise of a new service born out of London Borough of Tower Hamlet’s emergency COVID response, and it is aimed at supporting those with a history of rough sleeping in Tower Hamlets to engage with substance misuse and harm reduction services. This exciting new role will not only involve providing more holistic care and bespoke substance use-related support to some of the Borough’s most marginalized individuals, but as a new service each staff will have an active role in designing how the service operates. It is a fantastic opportunity to take previous experiences from the substance use or homeless sector that you might have and build upon those skills new experiences with program design, if desired.

The Reset Rough Sleeping Navigator will work with a caseload of clients who have a history of rough sleeping, problematic substance and/or alcohol misuse, past or current trauma, and have experienced difficulties sustaining accommodation. This position will also involve a significant amount of partnership working with other homelessness and substance use workers, thus providing further professional development in both arenas.

The ideal candidate

Passionate about providing quality support to some of the most vulnerable and excluded people in East London, you have the drive and track record to make positive lasting changes in people’s lives.

You will have considerable experience of working with people who are actively using drugs and/or alcohol and be understanding of their circumstances. This experience can be personal or professional and can include non-paid professional experiences such as from relevant job training, internship, or volunteer programs.

You are an excellent communicator and can create positive working relationships with a wide range of people. You are active, able to work independently and as part of a team and experienced in dynamic risk assessments. You are creative, innovative, driven and well-organized.

For an application pack, please visit our website 

The deadline for applications is Midnight 12th August 2021

Interviews will take place – 17th & 18th August 2021

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.