Service delivery assistant jobs

The post holder will be based in our Maggie’s West London centre and will be required to travel on a weekly basis between our three London centres- Maggie’s West London, Barts and Royal Free. 

As an integral member of the Fundraising Team, the London Fundraising Assistant will support the delivery of a range of successful fundraising activity based around the three centres, in order to maximise income for Maggie’s. 

As Fundraising Administrator, you will welcome and support visitors within the centre in their fundraising for Maggie’s as well as in the local community and ensuring they are motivated, informed and supported.  

This is a demanding role in a fast-paced environment where priorities change frequently.  

There will be a requirement to work irregular hours as well as frequent travel in the London area. 

Please note that interviews will take place w/c 11th May in our Maggie's West London centre.

Service Description:

West London Mind deliver services across 5 West London Boroughs, and our children and young people’s team deliver services in communities and in schools. Focusing on increasing access and having inclusive services, our diversity of provision, staff and approaches means we can offer an assistant psychologist a range of experience, and fun.

This role sits within our schools-based offer in the borough of Hammersmith and Fulham  which supports young people via our Mental Health Support Teams in both primary and secondary schools, as well as working with parents and school staff.

We also offer Be Kind to Your Mind (BK2YM) which provides a psychoeducation programme (Learn Well) which offers a multi-tiered level of support for children with additional SEND needs.

Job Description. You will be:

1. Dealing with our referrals from schools:

· Liasing with referrers, families and young people to ensure that clients and other organisations are kept up to date with what stage their referral is at (e.g. on a waitlist).

· Overseeing inboxes to ensure quick and appropriate responses.

2. Delivering interventions:

· Delivery of Be Kind to Your Mind SEND/Inclusion interventions across schools, colleges and alternative education, and co-delivering our out of school offer.

· Ad-hoc creation of bespoke content to complement existing materials.

3. Supporting promotion of Children and Young People’s Services:

· Coordination of outreach on universal days/mental health specific days in line with West London Mind’s CYP Youth Services Calendar (across schools in Hammersmith and Fulham and within the local community).

· Co-facilitation of psychoeducational sessions.

· Working closely with the Whole Schools Approach Lead and Co-Production Coordinator to ensure that our offer is relevant and Young Person Centred.

· Attend events to promote our Core CYP Youth Service’s offer (such as the Circle, MHST, BK2YM, Mind in Music and community programmes) to Children & Young People, families and professionals

4. Data, Evaluation and Impact Reporting:

· Assisting in the composition of internal, quarterly and other reporting.

· Support data analysis for routine, service evaluation, research and improvement.

· Completing pre and post-evaluations of intervention delivered to ensure that delivery is effective, reviewed and meeting objectives.

5. Partnership Working and Communication:

· Communicate information effectively with CYPs, relatives and carers where there may be barriers to understanding.

· Work closely with West London Mind staff leading on communications.

6. General:

· Maintain awareness of, and actively follow, our policies -especially related to safeguarding, GDPR and confidentiality.

· Attend all trainings set out by West London Mind.

· Ensure compliance with statutory requirements regarding the welfare of Children and Young People as well as vulnerable adults.

Person Specification

We need you to have:

· An undergraduate Psychology degree (or equivalent) that confers British Psychological Society’s Graduate Basis for Chartered membership (GBC).

We’re looking for someone with:

· Knowledge and understanding of the key socioeconomic and systemic factors that contribute to poor mental health of children, young people and parents/carers from Black, Asian and other Minority groups.

· Understanding the importance of safeguarding and maintaining confidentiality.

· Experience of conducting literature reviews, data collection and data analysis.

· Knowledge of mental health and/or social care services

· Experience of working with, and adapting delivery to, children and young people as well as young adults with SEND/Inclusion needs.

You will have:

· Excellent written skills and the ability to distil complex issues in clear language with a wide range of audiences with varying needs.

· Ability to work both productively as part of a team as well autonomously where appropriate.

· A compassionate and inclusive approach to working with children, young people, their families and your colleagues

· An understanding of the specific mental health needs of children and young people who have additional needs (e.g. Neurodiversity/learning disabilities)

· Data literacy and attention to detail – especially in relation to compiling reports.

· Ability to accurately keep notes and record data.

· Ability to prioritise and work on several tasks in parallel.

· Good time management and organisational skills.

· Strong interpersonal skills.

· The ability to be creative and adaptive during intervention delivery.

General:

· A valuing of, and commitment to, tackling discrimination, inequity and ensuring equality of opportunity.

· Advanced IT skills, in particular with Microsoft Word, Excel, Outlook, PowerPoint and Teams.

· Proactive approach to problem solving.

You might also have:

· Masters and/or postgraduate qualification.

· Experience of using IAPTUS CYP patient record system.

· Experience of group facilitation and delivery.

This job description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of service development. 

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds. 

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults. 

Post is subject to an enhanced DBS check. 

Job Title: Head of Procurement
Contract: Permanent
Salary: £61,680.83 - £73,378.91
Location: The Rowe, London (Hybrid)
Closing Date: 28th April 1016
Interviews: w/c 4th May 2026

About Centrepoint

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Head of Procurement to join our Finance & Corporate Services directorate.

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

This is a pivotal role at a time of transformation, where procurement plays a key role in driving value, innovation and commercial excellence across the organisation.

About the role

This is a high-impact leadership role responsible for shaping and delivering Centrepoint’s procurement strategy. You’ll lead a programme of strategic sourcing and category management, ensuring compliance with procurement legislation while unlocking value, efficiency and innovation.

Working closely with senior stakeholders, you’ll influence decision-making across the organisation, embedding best practice procurement and contract management approaches. You’ll also play a key role in supporting Centrepoint’s wider transformation agenda, ensuring procurement is aligned to long-term strategic goals.

What you’ll be doing

• Leading the development and delivery of procurement strategy and category plans
• Managing high-value, complex procurements end-to-end
• Driving cost savings, value generation and supplier performance
• Developing procurement policy, governance and compliance frameworks
• Leading and developing a high-performing procurement function
• Building strong relationships across Directorates to influence commercial decision-making
• Overseeing contract management, risk mitigation and supplier relationships
• Ensuring alignment with public procurement legislation and internal policies

About you

We’re looking for a strategic procurement leader who can operate at pace and influence at a senior level.

You’ll bring:

• Significant experience in a senior procurement role managing complex, high-value projects
• Strong knowledge of procurement legislation and best practice
• A track record of delivering cost savings and commercial improvements
• Excellent stakeholder management and influencing skills
• Experience leading and developing teams in complex organisations
• A professional procurement qualification (e.g. MCIPS) or equivalent experience

Experience within the charity, public or regulated sector would be advantageous but is not essential.

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days annual leave (rising to 27 days)
• Healthcare cash plan
• Private medical insurance
• Income protection
• 5% employer pension contribution
• Cycle to Work scheme
• Interest-free travel loan

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.

Don’t miss out on this fantastic opportunity to join our team as Head Of Procurement click ‘Apply’ now!

SALARY & HOURS OF WORK

Full Time - 3 days a week (22.5 hours)

Salary - Gross £27,500 actual salary £16,500 per annum

Term - Permanent 

Annual Leave - FTE entitlement is 23 days pro rata plus public and bank holidays

Pension: Workplace pension contributions of 5% per month will be paid by NUM.

About NUMbrella Lane: NUMbrella Lane (NBL) is one of few sex worker-led services in Scotland. It has been operating since 2022 after National Ugly Mugs (NUM) took over aspects of the programming from the charity that ran Umbrella Lane. Since then, the project has evolved to provide in-person health and wellbeing support to Scotland-based sex workers and host events and outings within the community with a focus on community connectivity, reducing isolation and addressing root causes of interpersonal and intersectional violence.

Role Summary: The main purpose of the Vocational Support Delivery and Development Assistant is to provide trauma-informed, non-judgemental vocational support to sex workers in Scotland. Support members to access tools, resources and pathways to income stability, career development and community-based opportunities.

Key Responsibilities:

• Deliver 1:1 and group-based vocational support (CVs, learning pathways, financial literacy) in person and online
• Facilitate workshops and peer-led sessions
• Run regular in person drop in sessions, responding to community needs
• Connect members with suitable training, employment, or educational opportunities.
• Assist with developing bespoke tools and resources in response to feedback
• Capture member progress via NUM’s evaluation frameworks and build a case study library
• Contribute to cross-team collaboration (casework, mental health, drop-ins) and promote services to members
• Contribute to the day to day running of NUMBrella Lane, which may look different week to week

Base & logistics: Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs, including NUMbrella Lane in Glasgow. Staff work on a hybrid basis, with the balance of home and location based working based on business needs .This role is primarily in person at our Glasgow venue, with occasional travel possible for meetings, events, and outreach. There is some flexibility for working from home on tasks for which a physical presence in the Glasgow base is not required.

Essential Skills and Experience:

• Ability to engage in a confident and empathetic manner with community members facing barriers to accessing mainstream services and employment
• Facilitation of groups in person and online, including speaking, presenting, leading discussions, requesting feedback, distributing digital and physical resources, and upholding a value-led safer space
• Ability to work in a team and collaborate with colleagues on shared projects
• Willingness to switch tasks according to priority, and to undertake a range of logistical, administrative and practical activities to contribute to the day to day running of the services
• An understanding of and alignment with NUM’s core values
• A commitment to learning and personal skill development
• Fluent spoken and written English
• Proficiency in the use of digital platforms such as Zoom, Google Suite, Canva, and Slack

You may have developed these skills through employment, self employment, volunteering, education, or community activism. Not having experience in traditional mainstream employment should not discourage you from applying for this role.

If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ by providing high quality health and wellbeing services to sex workers in Scotland, and you would like to be part of leading change within a passionate work environment, we would love for you to join our team.

Please see the attached Job Description & Person Specification document for full job details.

The Club

Situated in 42 acres of landscaped grounds adjacent to the River Thames in Fulham, The Hurlingham Club is recognised as one of the world’s finest private member clubs. Since its opening in 1869, The Hurlingham Club’s croquet and tennis lawns, botanical gardens and stately Georgian Clubhouse have made it a sought-after destination for exclusive sporting and social activities.

The Club offers a truly unique and rewarding environment to work, blending a rich history with a progressive outlook. With over 20 specialised departments, each contributing distinct roles and functions you will have the opportunity to interact with vibrant, multi-faceted colleagues and members that share common interests and represent a wide range of backgrounds, professions and perspectives. The members actively contribute to the Club’s community, atmosphere, heritage and culture.
 

The Department

The Hurlingham Club Foundation was established in 2021 and its mission is to harness the collective strength of the Club to create spaces and opportunities that improve the health, well-being and social connection of people living in underserved areas of our borough.

We aim to achieve this impact this in three main ways through:

· Direct programmes hosted at the Club (including sports, social and wellbeing activities).

· Funding for local charities delivering aligned community initiatives.

· Volunteering and in-kind support opportunities for members and stakeholders.

To deliver all this activity, money is largely raised through member donations at Foundation events and money is also raised through grants and corporate sponsorship.

The Role

As the Foundation Assistant, you will be a vital part of this small, friendly team to ensure that we manage all our events and programmes to raise the most amount of money and deliver maximum impact for people in need in our community.

You will work part time; ideally 20 hours over four days from Monday to Thursday.

The successful candidate will provide administrative support to the Hurlingham Club Foundation in a variety of ways.

Typical duties will include:

Event Coordination

· Supporting the planning and delivery of Foundation events.

· Managing logistics including room bookings, catering, AV, guestlists, security passes and event materials.

· Ensuring events run smoothly from setup through to delivery.

Administration & Finance

· Maintaining accurate records and financial administration.

· Supporting the processing of purchase orders, income and invoices.

Data & CRM Management

· Maintain donor, volunteer and programme databases.

· Support monitoring and reporting of Foundation activity and impact.

Communications & Marketing Support

· Assisting with website updated and digital content.

· Supporting with and creating presentations and marketing materials.

· Helping to manage and catalogue Foundation photography assets.

Programme Support

· Assisting with delivery of onsite community programmes.

· Welcoming visitors and support participant experience.

General Support

· Managing Foundation inbox enquiries.

· Providing day-to-day administrative support to the team and volunteers.

Our Ideal Candidate

Candidates will share our passion to deliver impact for and improve the lives of people living in underserved areas of our borough.

They will also embody the Club’s values of excellence, responsibility and courtesy.

Key experience required includes:

· Experience in office administration or coordination (charity or membership organisation desirable).

· Confidence with financial administration (invoicing, purchase orders, income tracking).

· Experience supporting events, logistics or hospitality-style coordination.

· Strong data management and spreadsheet skills (basic CRM experience advantageous).

· Excellent communication skills and a professional, friendly manner.

· A genuine interest in community impact and supporting charitable work.

Benefits

Benefits include:

· 23 days of pro-rated annual leave (rising to 28 days after 5 years’ continuous service)

· Generous contributory pension.

· Life assurance, group income protection and an enhanced sick pay scheme.

· Opportunities for training, development, and progression.

· Annual bonus scheme and annual performance pay review.

· Staff social events, free meals on duty and free onsite parking.

· Along with other benefits!
 

The Hurlingham Club is passionate about creating an inclusive workplace that promotes and values diversity.

Please note that, due to the high volume of applications we receive, if you do not hear from us within four weeks then unfortunately you were not successful in your application on this occasion.

At Ambitious about Autism, we are looking for a Programme Director – Service Development to join our team. You'll develop Ambitious about Autism's and the Trust's education and care services for autistic children and young people.

You'll lead on key strategic projects to extend existing or develop new education and care services for autistic children and young people, providing strong project leadership, strategic integration and managing project-related governance. You'll identify and pursue new business opportunities to drive growth and expansion of our educational settings, including school bids.

You'll be involved in new service development, conducting thorough assessment to identify gaps and opportunities for new provisions or products, whilst developing innovative concepts for new services and seeking approval through business cases. You'll also provide leadership to the Service Development team, with line management of 3 direct reports, whilst upholding Ambitious about Autism's core values.

We are looking for someone who has:

• Extensive business development and project planning knowledge
• Working knowledge of the education, health or social care of children/young people with SEND
• Working knowledge of: The social, policy, regulatory issues affecting children and young people with special educational needs or Commissioning and service delivery for children, young people and their families
• Proven experience of leading the development and delivery of new services for children, young people and/or adults with special educational needs or disabilities either from a third sector, educational, health or local authority background
• Experience of developing strategic and business plans

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is recruiting for the position of Supporter Officer – Corporate Services on a fixed term maternity cover basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

The role will provide a comprehensive administrative and office management support to the Head of Corporate Services and the department. To establish and maintain effective communication with all departments/units and between offices and other functions of IRUK where relevant. Provide support to Corporate Services activities and projects and to help ensure effective delivery of corporate services strategy and work plan.

The successful candidate must have:

Experience:

• Substantial experience working as an Administrator/PA providing support to a Head of Department / senior manager.
• Demonstrable experience in attending and minuting managerial / executive meetings and assisting with the production of reports.
• Proven experience of working with budgets and strategy and maintaining financial records.
• Proven experience of diary and correspondence management.
• Experience of successfully providing full administrative support to a busy department including collating, monitoring and disseminating information to stakeholders.

Skills:

• Excellent organisational and administration skills. 
• Strong written communication skills necessary to draft letters, minutes, reports and other documentation.
• Strong verbal communication with an excellent telephone manner.
• Excellent interpersonal skills and confidence to deal with people at all levels.
• Flexible and adaptable with the ability to work in a changing environment and respond to different demands with a sense of urgency.

Knowledge and Qualifications:

• Advanced knowledge of Microsoft Office suite including Word, Excel and PowerPoint.
• Knowledge and understanding of using relationship management database software.
• Numerate and literate, with a good standard of education.
• Good understanding of the NGO sector.

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit: 

What we offer UK colleagues - Islamic Relief Worldwide

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

Location: National Support Centre, London SE1

Contract: Part Time, Fixed term Maternity cover

Salary: £28,000 gross per annum full time equivalent

Closing Date: 1 May 2026

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Books Services Coordinator to join our team.

About the role

The purposes of the Book Services Coordinator role is to assist the Books and Library Manager in facilitating the charity’s crew’ libraries service and specialist maritime book sales and also to administer all processes and systems involved within Books and library services.

Responsibilities

The following is a list of the principal (but not exhaustive) tasks of the post holder:

a. Administration of the functions and systems involved in providing an effective and efficient exchange hardback library or recyclable paperback library service to ships and maritime installations

b. Administrating book order system, and procurement process for all merchandise necessary for the efficient functioning of the Book Services operation.

c. Updating and maintaining the Bookshop website with accurate information and prices.

d. Assisting in the management of the fulfilment of all sales of books/media to customers and external agencies (On-line bookshop, telephone, mail and “walk-in”), and ensure the maintenance of customer service standards

e. Administration of the Library and Book stock control system

Requirements

• Experience working in book buying/selling/procurement in a customer focussed environment
• Experience of using book stock control and freight systems
• Ability to work unsupervised, make decisions and take responsibility.
• Experience in handling parcel deliveries and packaging goods for shipment

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

We have a new exciting and challenging opportunity for a Service Delivery Assistant for the National Homicide Service (HS) and Victims of Terrorism Unit (VTU), covering England and Wales. You will work from our office in Saltaire, 37.5 hours per week.

Do you want to be part of a fast paced, unique service providing the highest quality support to families bereaved by or eyewitness to homicide and those impacted by terrorism?

If yes, then we'd love to hear from you.

What we offer:

We believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options - including hybrid working where applicable
• Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
• Birthday Leave - an extra day off to celebrate your birthday
• Pension Plan - 5% employer contribution
• Enhanced Allowances - enhanced sick, maternity and paternity pay
• Exclusive Discounts - high street, holidays, gyms, entertainment, and more
• Financial Wellbeing Support - access to salary deducted finance and guidance
• Wellbeing Resources - employee assistance programme and wellbeing support
• EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
• Sustainable Travel Schemes - Cycle to Work and season ticket loans
• Career Development - comprehensive training and ongoing development opportunities

About the role:

You will be part of our administrative team providing support across a range of functions within the HS and VTU; managing Excel spreadsheets and internal databases; inputting and raising invoices; managing calls to and from a range of people including those bereaved by homicide and generally supporting the Homicide Service and VTU to run smoothly. You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload.

We support staff and volunteers to keep them safe within their role and you will be given all the training you need to be able to manage your role effectively. This role can at times be emotionally challenging and you may be exposed to demanding situations that requires resilience. As with all staff within the HS, you will be expected to engage with clinical supervision and supervision with you line manager.

Please see attached Job Description and Person Specification for full details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation, and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Job Title: Senior Customer Services Advisor
Area of operation: Resident Services
Salary: £38,022 per annum
Hours: 37.5 hours per week
Responsible to: Assistant Director of Customer Services
Pension entitlement: Company Stakeholder Scheme
Annual leave entitlement: 30 days per annum
Place of work: Based at English Rural’s Surrey office in Lower Eashing

About English Rural:

English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people.  We own and manage around 1,600 affordable properties, spread amongst 160 villages, and have a development programme of around 200 more homes.

About the role:

Are you looking for an exciting opportunity to join our customer services team and deliver exceptional services to residents? We are currently seeking a Senior Customer Services Advisor to join the team and help us embed a culture of customer excellence through our dedicated customer contact hub. As part of this role, you will work alongside technical and housing specialists to offer first-line responses to resident enquiries. In addition, you will support the Customer Services Manager in supervising and advising a team of Customer Services Advisors. This is an excellent opportunity to make a real impact in the lives of our residents while developing your career.

About you:

Are you an experienced customer services professional, ideally with a background in housing associations or property-related environments? We are looking for someone with excellent communication and interpersonal skills, who can work collaboratively and effectively in a fast-paced environment. As the Senior Customer Services Advisor, you will need to have strong administrative and organisational skills to deliver day-to-day operational activities, with supervisory experience being desirable. An understanding of property maintenance and tenancy management, along with knowledge of rural communities, is essential to succeed in this role. We are seeking a candidate who is driven to achieve excellent customer service standards and is passionate about making a positive impact on our residents’ lives. If this sounds like you, we would love to hear from you!

Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK.

Closing Date: 12pm on Monday 20th April
Interviews: Friday 24th April (in Lower Eashing)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.

No agencies please.

About the role

At some point in our lives, we or someone we love will need hospital care. At UHCW Charity, we’re here to make those moments better - funding the extras that go beyond NHS provision, from life-saving equipment and pioneering research to more comfortable, welcoming spaces and support for patients, families and staff when they need it most.

We’re looking for a Fundraising Assistant to support the delivery of our fundraising activity and help ensure everything runs smoothly behind the scenes. This is a varied, hands-on role where no two days are the same, from supporting events and coordinating fundraising materials to managing data and providing excellent supporter care.

You’ll work closely with the Fundraising & Events Lead and wider team, playing a key role in delivering a positive experience for our supporters and helping us grow income across the charity.

What you’ll be doing

• Supporting the delivery of fundraising activity across events, community, corporate and individual giving

• Assisting with event preparation, logistics, registrations and supporter communications

• Preparing fundraising packs, materials and resources for supporters

• Responding to enquiries and ensuring a friendly, professional supporter experience

• Maintaining accurate records on our CRM (Beacon) and supporting income processing

• Coordinating thank you communications, certificates and stewardship activity

• Supporting volunteer coordination and engagement

• Assisting with basic prospect research and identifying fundraising opportunities

• Supporting social media content and fundraising communications where needed

About you

This role would suit someone who is organised, proactive and keen to build a career in fundraising. You might already have experience in an administrative, customer service or charity role, or be looking for your first step into the sector.

You’ll bring:

• Strong organisational skills and attention to detail

• Excellent communication skills and a friendly, approachable manner

• The ability to manage multiple tasks and work to deadlines

• Confidence using IT systems and databases (or willingness to learn)

• A genuine interest in fundraising and making a difference

Most importantly, you’ll be someone who takes pride in their work and enjoys being part of a supportive, collaborative team.

Why join us?

This is a fantastic opportunity to gain experience across a wide range of fundraising activity within a busy and supportive NHS charity. You’ll develop valuable skills, build relationships and play a part in work that has a real and lasting impact on patients, families and staff.

We offer:

• 27 days annual leave plus public holidays

• Pension scheme with matched contributions up to 7%

• Blue Light Card discounts

• Employee Assistance Programme

• Opportunities for training and development

Join us and help make a real difference for patients, families and staff across Coventry and Warwickshire.

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

ABOUT THIS OPPORTUNITY

You will be the first point of contact for apprentices, training providers and internal stakeholders, helping to drive engagement and ensure high-quality delivery.

This is a varied role ideal for someone confident with systems, data and stakeholder management, who is passionate about creating opportunities for learners and supporting staff development.

If you’re organised, proactive and excited about improving apprenticeship experiences across a large, high-performing education trust, we’d love to hear from you.

MAIN AREAS OF RESPONSIBILITY

Reporting to the Apprenticeship Manager you will be responsible for:

• Acting as the first point of contact for apprenticeship queries, training providers and internal stakeholders
• Helping promote apprenticeship opportunities internally and supporting recruitment and upskilling initiatives across the Harris Federation
• Providing support to manage the Harris Federation apprenticeship levy, tracking costs, progress and compliance with funding requirements
• Organising and promoting Apprenticeship events and information sessions across the Federation and academy sites, supporting senior leaders in promoting apprenticeships and recruiting future apprentices
• Supporting internal and external marketing for apprenticeship activities as part of wider employer branding and promoting engagement events to increase awareness and understanding of apprenticeships
• Facilitating an apprenticeship network and supporting development opportunities such as award nominations
• Maintaining and advising on safeguarding compliance, including neuro-inclusion, in alignment with the Ofsted framework, especially for under-18 apprentices
• Supporting the Apprenticeship team with projects focused on implementation, procurement, quality assurance and evaluation to expand levy use or facilitate levy transfer
• Working with the marketing team to create marketing materials, update the Apprenticeship SharePoint, produce event leaflets and share internal communications promoting Apprenticeship programmes

WHAT WE ARE LOOKING FOR

We would like to hear from you if you have:

• The ability to establish a new role in the Harris Federation and work collaboratively with key stakeholders to deliver successful apprenticeship programmes
• Strong project management skills with experience of complex projects with multiple stakeholders
• Experience of working across a large organisation, developing and delivering initiatives and maintaining stakeholder relationships
• The ability to travel to Federation academies in and around London and Essex as required
• Experience of managing a Learning Management System within the FE sector and working with the third-party service provider to ensure the platforms are user friendly and up to date
• Supporting with tracking of tickets within the learning management system and working together with the third-party service provider to resolve any issues and ensuring the platform is fit for purpose
• Experience of ILR monthly declaration and its analysis using various MIS platforms

For a full job description and person specification please download the Job Pack.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

About the role:

This is a rare opportunity to build something from the ground up and see the direct impact of your work on people experiencing homelessness across London. As our first Philanthropy and Major Gifts Officer, you will work closely with the Assistant Director of Fundraising to bring our new strategy to life, shaping how we engage major donors and grow a powerful community of supporters who are motivated to stand alongside Single Homeless Project (SHP) and our clients. Every relationship you build and every gift you secure will help create real opportunities for our clients to move away from homelessness and towards safety, stability and independence.

You will take the lead in developing and managing meaningful relationships with major donors, creating thoughtful and engaging journeys that bring them closer to our work and the difference it makes day to day. Alongside nurturing existing supporters, you will identify and secure new funding opportunities, building a strong and sustainable pipeline of donors and driving forward this new area of income generation within the team. Working collaboratively across SHP, you will connect philanthropists with our services in a way that feels personal, impactful and rooted in the realities of our work, while contributing to the wider fundraising targets that enable us to keep delivering life changing support.

Hybrid working for us means a mix of in office working in Kings Cross and home working. Currently two days in the office (usually Wednesday and Friday) with the rest from home. 

About you:

• You have experience building relationships with donors, supporters or partners, and know how to turn those relationships into meaningful income or long term support.
• You’re a confident communicator, able to bring a cause to life through conversations and written content that genuinely connects people to impact.
• You’re proactive and driven, comfortable spotting opportunities, growing a pipeline and following through to secure results.
• You’re organised and detail focused, able to manage multiple relationships and keep accurate records using CRM or similar systems.
• You’re motivated by purpose and excited by the chance to help shape and grow a new area of fundraising that directly supports people experiencing homelessness in London.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 26th April at midnight

Interview date: Tuesday 5th and Wednesday 6th May online via Microsoft Teams 

Please note suitable candidates will be invited to a second stage interview in Kings Cross

This post will require a Basic DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

Country Director – Scotland

We are seeking a talented individual to join our Leadership team and help sustain and expand our programmes across Scotland.

Position: Country Director – Scotland
Salary: £53,836 - £59,012
Location: Hybrid with travel to Glasgow office at least once a week
Hours: 35 hours per week, full time
Contract: Permanent
Closing Date: Wednesday 6th May 2026
Interview Dates: 13th May (online) and 18th May (Glasgow)

About the Role

This is an exceptional opportunity to join The Fostering Network as one of four Country Directors, working closely with the CEO to deliver organisational strategic objectives.

You will lead and manage our work in Scotland, making a vital contribution to improving the lives of foster families, children and young people in foster care, while supporting fostering services across the country.

Key responsibilities include:

· Overall management and leadership of our work in Scotland

· Driving forward the monitoring, impact and evaluation of our work

· Developing and maintaining key stakeholder relationships including government, fostering services and sector partners

· Overseeing the development and delivery of sustainable, impactful programmes

· Securing grants, fundraising and promoting our work across the sector

· Budget management and financial oversight

· Identifying opportunities for innovation and collaboration

· Growing membership and maintaining our position as the leading fostering charity in the UK

· Acting as safeguarding lead for Scotland

About You

We are looking for a strategic, collaborative leader with extensive experience of the fostering sector.

You will bring:

· In-depth knowledge of foster care practice and children’s social care

· Experience working within statutory local authority social services

· A track record of leadership, line management and delivering change

· Experience of strategic planning, programme delivery and budget management

· Strong experience working with government officials and key stakeholders

· Excellent communication and relationship management skills

· The ability to inspire trust and credibility across a wide range of audiences

· Strong organisational skills and the ability to prioritise effectively

You will also demonstrate a commitment to safeguarding, equality, diversity and inclusion, and the organisation’s mission and values.

About the Organisation: The Fostering Network is the UK’s leading fostering charity and membership organisation, dedicated to empowering, enriching and supporting the relationships at the heart of the fostering community.

They work across all four nations of the UK to improve outcomes for children and young people in foster care and to support foster carers and services.

What’s on Offer

· 38 days leave including bank holidays

· Flexible and hybrid working

· Enhanced maternity, adoption and sick pay

· Employee Assistance Programme

· Pension and life assurance

· Family friendly policies and fostering friendly leave

Other roles you may have experience of could include: Director of Services, Head of Fostering, Assistant Director Social Care, Service Director, Head of Operations, Programme Director, Children’s Services Manager

Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.