Service delivery assistant jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Healthcare Assistant
Reports to: Patient Services Manager
Based at: Remote Worker– however must be able to travel as and when required to meetings and/or events
Job Purpose: To provide direct support to patients and support to all areas of the Charity Group
Working Hours: Monday – Thursday 09:00 – 17.30, Friday 09.00 – 17.00
Key Responsibilities:
· Responding to enquiries via telephone, email, online forums or social media with empathy, a listening ear, informative and supportive manner, whilst demonstrating confidentiality and sensitivity. Stay fully informed on the conditions and treatments associated with all three charities, ensuring the ability to respond to related enquiries becomes second nature
· Co-ordinate and action messages in the Patient Services Mailbox and distribute messages accordingly to the wider team where needed
· Maintain Patient Services documentation and make sure details are updated with clear and concise information
· Identifying gaps in patient information and assist in developing and proofreading relevant medically approved resources to reflect current guidelines, treatments, services and advances
· Frequently reviewing and assisting with update of content on charity websites and social media channels current and relevant Forums
· Supporting the organisation, promotion and delivery of all charity events including Patients Day, World Heart Rhythm Week, Global AF Aware Week, Know Your Pulse & Support Groups, Coffee mornings, Living with ...Series etc
· Build a central database of case studies / patient stories whether written or recorded
· Contribute content for the monthly e news and regular newsletters including patient stories, FAQ’s and latest news and updates with resources to Patient Service Manager
· Propose titles and speakers for patient educational events and develop virtual educational videos
· Co-ordinate the day-to-day planning and organisation of the fundraising activities and responding to enquiries.
· Support Patient Services Manager with administrative tasks/requests
Person specification:
- Sufficient healthcare knowledge and empathy when managing enquires
- Excellent verbal and written communication skills
- Excellent attention to detail and accuracy
- Excellent knowledge in Microsoft Suite of tools including Word, Excel and PowerPoint
- Excellent organisational skills, with the ability to prioritise and manage own workload
- Can undertake a wide variety of tasks and multi-task with ease
- Professional, methodical and thorough approach to work with a friendly and polite manner
- Ability to work on own initiative as well as part of a team
- Full Driving Licence with access to a vehicle
- Educated to GCSE level minimum
The client requests no contact from agencies or media sales.
Do you want to be part of the team leading a busy Community Centre in the heart of Shoreditch that has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London?
Who we are
St. Hilda’s East (SHE) is a local charity which aims to combat the challenges arising from deprivation and social exclusion through the delivery of a wide range of engaging activities which promote wellbeing and social connections. Located in Tower Hamlets, our services include pre-school sensory play, youth programmes, social activities and support for older people, advice, a food co-operative, wellbeing activities for people experiencing mental health issues, and volunteering placements.
Founded in 1889 by alumnae of Cheltenham Ladies’ College, we now work from two sites – our large, friendly community centre located in Shoreditch and an Elders Day Centre for the Bangladeshi and other communities in Shadwell. At our Shoreditch community centre, we deliver a wide range of services, activities and events and provide office and meeting space for other organisations. We also manage 2 neighbouring buildings which are tenanted.
Job Purpose:
Working from St. Hilda’s East Community Centre in Shoreditch, the Facilities Assistant will support the Head of Operations, in the day-to-day running and improvement of SHE’s buildings and spaces – ensuring they are tidy, safe, clean, fit for purpose and welcoming. This will involve improving and implementing best practice procedures primarily regarding facilities and all elements of health and safety across both our sites - ensuring that we comply with regulatory standards.
This job is for you if:
- you’re friendly, people focused and motivated by working in a community setting.
- are highly organised, practical and adaptable with great written and verbal communication skills and strong attention to detail.
- you have hands-on experience looking after buildings or facilities and feel confident managing health & safety, compliance, record keeping and contractors to keep spaces safe, tidy and well run. have a flexible, creative approach to work with the willingness to learn, handle multiple expectations and work within a diverse team.
Benefits
You will have access to an Employee Assistance Program, Training & Development support, flexible working arrangements and 25 annual leave days prorated plus bank holidays.
Closing date for applications: 22nd February 2026 at 23:59
Our Recruitment Policy: St Hilda's is committed to racial justice and wider inclusion anddiversity. We are working towards a goal where our team fully reflects the diversity anddifference in lived experiences of our local community.
To apply click 'Apply Now', and submit your CV and a cover letter. Your cover letter should be no more than 1 page long and, explain how you meet each of the criteria in the Person Specification. Don’t forget to provide examples to evidence your experience and abilities.
St Hilda’s East delivers a wide range of engaging activities for local communities in Tower Hamlets to promote wellbeing and social connection.


The client requests no contact from agencies or media sales.
We are looking for an effective and flexible service delivery assistant to cover a fixed term 6 month secondment in Lancashire. The role will initially be temporarily working from home with any future office base to be confirmed. Therefore, you will need to live within a commutable distance to Lancashire.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
This role provides help and support to our frontline services, to deliver an effective service by processing referrals in a timely manner, processing post and responding to miscellaneous
enquiries, delivering our social media strategy and contributing to wider engagement - particularly with children and young people.
Although we intend to appoint one person to this role, the responsibilities are divided across two service areas: 25 hours per week will support our Children and Young People's Services, and 10 hours per week will support the Lancashire Sexual Violence Service. For contractual purposes, this will be issued as two linked contracts- one for 25 hours and one for 10 hours.
Key Responsibilities:
- Process referrals into the service and upload to the CMS in a timely manner
- Plan and publish regular updates on the service's social media platforms
- Respond to general enquiries and provide accurate information
- Remain up to date with organisational and professional policies, procedures and best practice and legislation connected to your work
- Work closely with the Operations Manager on developing and delivering online and in person engagement strategies
About You:
- Ideally, you will have work experience providing administrative and client facing support in a service working with vulnerable and/or traumatised clients. You will be accustomed to data entry into case management systems and able to tailor your approach to meet priorities like service level agreements (deadlines). You will also have experience using and delivering targeted messages on social media and feeding into engagement and outreach strategies.
You will need:
- This role can involve regular travel across Lancashire, and due to the wide geographic area we cover, you will need to have reliable means of travelling across the county.
About Us:
- Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
- As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
ID: 1670Assistant Director of Partnership, Services and Innovation
Service: Bromley by Bow Centre, Family Action
Salary: £61,000 (inclusive of ILW and market allowance)
Location: Based at the Bromley by Bow Centre in Tower Hamlets. Given the leadership and collaborative nature of the post, the Assistant Director will be expected to have a strong presence and attend the Centre multiple times a week. There will be travel within the London area and occasionally outside of this region.
Hours: Full Time – 37 hours a week
We offer flexible working arrangements - please see below for more details.
Contract: Permanent Contract
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage, and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.
About the Role:
The Assistant Director position offers an exciting opportunity for an ambitious individual who is passionate about working within a strong, vibrant community to drive positive change.
Are you an innovative, strong team player and leader, who is solution focused and passionate about making a difference in everything you do? Do you have a proven track record of partnership working, creating growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity? Are you looking for a diverse, ambitious and fast paced organisation – if so, you have found it.
The role’s primary function is to provide strategic direction, development and growth.
The Bromley by Bow Centre (BBBC), established in 1984, has grown into a nationally recognised model for community regeneration. Today, it serves as a key hub for the East London Borough of Tower Hamlets, with a mission to help the community thrive through person-centred, holistic, and integrated health and wellbeing support.
BBBC works in close partnership with a range of stakeholders, its services span integrated advice, employability and enterprise programmes, learning opportunities, community and wellbeing support, social prescribing, and activities that foster inclusion. In addition, the Centre collaborates across organisations and communities to deepen understanding, share learning, and develop its principles and model.
BBBC is merging into Family Action early in 2026 and will become a part of Family Action’s vibrant London region, which works in and with diverse London communities and adapts to their evolving needs. Our work is underpinned by service user involvement, robust partner engagement, and a strong commitment to equality, diversity, and inclusion. We strive to create a sense of belonging for both staff and the people we support, and we are dedicated to innovating and co-designing services alongside those with lived experience.
The role requires a strategic thinker who is confident in developing and working with external stakeholders and partners while maintaining a clear oversight of operational delivery.
You will be creative, promote innovation, and contribute to the ongoing growth and strategic development of BBBC and services within the wider Family Action.
Responsibilities:
· Lead and manage strategic partnerships at a local and national level.
· Provide leadership and drive innovation across BBBC.
· Operational line management of the Heads of Delivery and Impact ensuring the successful integration of BBBC into Family Action.
· Oversee budgets, manage financial risks, generate income, and contribute to sustainable service development.
· Represent BBBC and Family Action externally and build strong partnerships to support integrated service delivery.
· Ensure high-quality, safe, and compliant services through overseeing effective monitoring, auditing, and continuous improvement in line with Family Action’s polices and frameworks.
· Be a key member of Family Action’s London team and the wider Senior Leadership Group.
Main Requirements (for details check the job description and person specification):
· Strong track record in stakeholder engagement and cross-sector partnership working.
· Proven experience leading services for children, young people, adults and families.
· Ability to manage teams, budgets, income generation and service performance to a high standard.
· Knowledge of safeguarding, regulatory frameworks, and quality assurance processes.
· Commitment to equity, diversity, and inclusion, with an understanding of structural disadvantages.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· complete an application form on the Family Action portal
· Closing Date: Monday 9th February 2026 9am
Interview dates – panel interview and presentation – Wednesday 4th March 2026 with visit to the centre and staff focus group prior to this – date to be confirmed.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Lee Denton (full email address located on the advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families, children and adults and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.
For this vacancy, we are also applying positive action to improve the representation of people of colour in senior operational management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to shape the future of young people at a national scale?
Join Young Enterprise at a pivotal moment of change. As our Assistant Director of Partnerships and Delivery, you’ll play a leading role in strengthening how we work, how we partner, and how we deliver life-changing opportunities for young people across the UK, working across regions to maximise impact.
This is a senior, strategic role with real influence, combining vision, collaboration, and operational excellence to ensure Young Enterprise is set up for long-term impact.
Who We Are
We’re Young Enterprise, a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in a changing world of work.
For over 60 years, we’ve reached more than 7 million young people through hands-on enterprise and financial education programmes. From launching student businesses to building financial confidence, our work helps young people develop essential life skills like teamwork, leadership, problem-solving, and resilience.
We’re a passionate, people-centred organisation made up of 90+ colleagues and 2,000+ volunteers, united by a belief that every young person, whatever their background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a senior, strategic role for a collaborative leader who enjoys turning insight into action. As Assistant Director of Partnerships and Delivery, you will:
- Work with the senior leadership team to design and embed a future-ready Target Operating Model (TOM) that supports high quality, impactful delivery across the UK.
- Lead Young Enterprise’s partnership and delivery activity during a key period of organisational change and renewal, helping to shape our future impact.
- Build strong, purposeful partnerships and delivery models that bring our Transforming Futures Strategy to life.
- Foster a strong “one team” culture across programmes, delivery, and volunteering.
- Champion safeguarding, inclusivity, and evidence-based practice across all areas of work.
You’ll Love This Role If You Are…
- a strategic systems-thinker who enjoys improving how organisations work and delivering impact at scale
- a collaborative and credible leader who brings people with them through change, building trust and momentum
- passionate about impact and using evidence to drive better outcomes for young people
- confident working with partners and stakeholders across sectors to create shared value
- values-led, with a strong commitment to safeguarding, inclusion, and high-quality delivery
- motivated by mission, and excited by the opportunity to shape the future of a national charity at a pivotal moment
Key Responsibilities
- Lead partnership and delivery activity aligned to the Transforming Futures Strategy.
- Co-design and implement a future-focused Target Operating Model (TOM) that supports effective, high quality delivery.
- Build, grow and manage strategic relationships with schools, funders, and partners to maximise impact and reach.
- Represent Young Enterprise externally and support partnership growth across sectors.
- Ensure programmes are delivered to a consistently high standard, with safeguarding, inclusion and quality at the core.
- Use data, evidence and insight to drive performance, learning and continuous improvement.
- Connect national strategy with regional delivery, ensuring local insight informs planning and decision making.
- Foster a collaborative, inclusive culture and support the development of high performing teams.
- Contribute actively to organisational leadership as a member of the senior leadership team.
A few practical things
- This role will require regular travel across the UK and monthly travel to London for leadership meetings and events.
Keeping Young People Safe
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
How to Apply
If you’re ready to help shape the futures of young people, we want to hear from you!
Please send your CV and instead of a traditional cover letter, please send us a separate document answering the three questions below, up to 250 words per answer. Please note, applications without answers to the three questions will not be considered. Applications must be received by 23:30 on 4 February 2026.
Interviews will be held in person at our London Office and shortlisted candidates will be invited to be interviewed either on 10 or 11 February 2026.
1. What are the top three strengths, skills, or experiences you bring to the Assistant Director of Partnerships and Delivery role?
2. If appointed, what would you most want to achieve within your first 12 months in the role, and why are these priorities important to you and to Young Enterprise?
3. Why does leading the delivery and partnerships at Young Enterprise matter to you personally? How does your motivation and approach align with our transforming Futures Strategy and our values of unlocking potential, one team, enterprising and resilient, and creating great impact?
We understand that candidates may use AI tools to assist with their applications. While these can be a helpful resource, we want to hear about your personal skills, experiences and insights that highlight your unique strengths and perspective in your own words.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Company Description
At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Beacon Victim Care Service
Hertfordshire Police and Crime Commissioner has appointed Catch22 to deliver the Beacon Victim Care Service across the county. Catch22 Victim Services provide tailored support to individuals, to empower them to cope, and to recover, from the impact of crime.
Job Description
As Beacon Team Leader, you will be a member of the local management team within the victim service, managing a team of Beacon Support Workers as part of a multi-disciplinary team ensuring the effective delivery of end to end support for victims in line with contractual expectations. You will provide line management support, supervision and guidance to the team in line with Catch22’s policies and procedures.
You will ensure that victims receive a high quality service through the effective management of the team’s performance, maintaining organisational and professional standards expected of the victim service. You will ensure that victims’ needs are reviewed and met in line with the key targets and contractual expectations.
You will maintain a close working relationship with police partners, statutory services and voluntary agencies ensuring relationships are effectively managed and pathways of support for victims remain seamless to provide a high quality and consistent service. You will provide management oversight of presenting risks and needs ensuring matters are managed and escalated appropriately and actions taken expediently as deemed appropriate to the presenting situation.
Qualifications
As Beacon Team Leader, with responsibility for the effective running of the Victim Service on a day-to-day basis, you will have a great opportunity to be involved in a number of varied projects working at the heart of the delivery of our strategic ambition. This post currently (can change subject to contract changes) will be managing team members who are working with:
Children and Young people affected by Crime including Domestic Abuse and Sexual Abuse
Families affected by Child on Parent Violence
Anti-social behaviour victims
Good will look like the following:
A confident, professional, and creative individual with a ‘can-do’ approach
Some experience/skills or qualifications around working with children and young people.
Responsive to pressure and change – flexible and adaptable to sustain performance.
Ability to build and manage relationships, share knowledge and skills to deliver shared goals
Working collaboratively across the whole of Catch22 to ensure we make best use of our wealth of skills and experience.
Excellent communication skills with the ability to influence key stakeholders and retain confidentiality at all times.
Additional information
Those interested in applying for this opportunity should review the Job Description & Person Specification to find out more. If you have any questions about the role or recruitment process, please see our contact information on the Candidate Help Page. Please use reference REF3754J in your message so that we can identify the opportunity.
Salary: £32,620 per annum
Hours of work: Full time, 37.5 hours per week
Contract: Permanent
Flexibility: Flexible working options available, where service delivery allows - blended approach of office working, home working, and occasionally supporting with visits across Hertfordshire.
Closing Date: 11th February (Could close earlier if sufficient quality applications received)
Interviews: TBC
To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this role.
Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.
*Vetting and Clearance Requirements: NPPV 2 (Police Vetting), Enhanced DBS check.
*Access to work is 25 minutes from King's Cross Station.
Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.
AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Within the Justice hub at Catch22 we are extremely proud of our strong focus and track record in developing our people. As of September 2022, 73% of our management group have progressed from frontline roles within Catch22, which allows us to offer progression opportunities for staff under the leadership of managers with frontline experience.
Catch22 Justice requests no contact from agencies or media sales
Benefits / Apply for Opportunities / recruitment process / Recruitment Policy / Set up Job Alerts
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
The client requests no contact from agencies or media sales.
Maternity Leave Cover (1 Year Fixed Term)
The Day Service Lead is crucial in supporting the daily operations of our day services programmes, providing essential assistance to individuals in our care.
This position involves working closely with the people we support and their parent/carers to enhance their well-being, promote independence, and facilitate engaging activities and new opportunities by being creative and inspiring and motivating people.
As a Day Service Lead, you will support, encourage and guide a team of Day Service Assistants, lead by example, and share good practice through your own service delivery.
Hours: 19.5 hours per week, Monday to Wednesday, from 9.30am to 4.00pm.
For more information about the role and to apply, please visit our jobs page.
Closing date: 2 February 2026.
Interview date: from 9 February 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary:
£29,580 FTE per annum rising to £30,090 per annum after successfully completing six-month probation period
Location:
Contractually based in our Hwb in Pontypool or Newport - To assist in the management of Cyfannol Support Services across Torfaen and Newport
Contract Type:
Permanent
Agile – working where and when required, to do the job most effectively
Hours & working Pattern:
•35 hours per week (full time)
•Generally, Monday to Friday with occasional evening and weekend work
•Flexible start and finish times that incorporate the hours of 9.30am to 4.30pm and a minimum of 30 minutes unpaid break during shift
•All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
Accountable to: Support Services Manager
Accountable for: Team Leaders and Support Workers
Purpose of the post: To assist in the management of service delivery of specialist, trauma-informed support to adults and children who have experienced domestic or sexual abuse, harm and violence
Specific responsibilities:
1.To assist the Support Service Manager in managing the delivery of specialist, trauma-informed support to adults and children living in refuge, recognising the impact of domestic or sexual abuse, harm or violence, and responding with empathy, respect, and consistency.
2.Contribute to a refuge environment that is compassionate, equitable, and grounded in integrity -where every individual feels safe, heard, and supported.
3.Manage Safeguarding across the service, complying with internal and external policy and legislation, authorise adult and child referrals maintaining a trauma-informed, non-judgemental stance that prioritises dignity and safety
4.Provide line management to Team Leaders and Support Workers in line with Cyfannol’s policies and values, leading recruitment, induction, supervision, training, and development in an inclusive and engaging way.
5.Key Contributor alongside Service Manager in risk compliance, supporting team members to regularly assess and positively managing risk in an inclusive and enabling way.
6.Manage the delegated aspects of budgetary responsibility including some purchasing, work closely with the Finance department.
7.Attend Multi Agency Risk Assessment Conference (MARAC), core group and other similar meetings.
8.Provide support team with case management and direction, providing direct support for emergency/ crisis situations, complex cases, team member absence, when more than one worker are required.
9.Review complex or serious concerns or breaches that are impacting maintenance of licence/ contracts and escalate to Service Manager when appropriate
10.Grow your service team’s understanding, skills and confidence in providing support through informed choice where individuals design their own meaningful support outcomes
11.Manage data compliance and oversee regular service internal audits of service and case work, provide improvement plans where appropriate.
12.Fulfil reporting obligations to funders that are delegated by the Project Manager/ Coordinator which includes aspects of funding schedules, rendering of services and Commissioning audits
13.Complete delegated requirements for regular external data collection and reporting including National Quality Standards and Welsh Women's Aid.
14.Lead regular Service team meetings to support communication, reflection and service development
15. Encourage and support adults and children to have a voice within Cyfannol and the wider sector
16. Contribute (through working closely with the Facilities Coordinator) to ensuring a safe compliant and quality environment across Hwbs and services
17. Encourage and support adults and children to have a voice within Cyfannol and the wider sector
18. Contribute to internal development projects as part of an organisational continuous improvement.
19. Work collaboratively with other Support Service Coordinators to ensure refuge, community and initial contact referral paths are easily accessible are clear and concise, and to continue to promote a whole team approach.
General responsibilities:
1.Actively contribute to the achievement of Cyfannol Women’s Aid’s Mission, Vision, Aims, Goals and Objectives ensuring your work reflects our commitment to trauma informed practice.
2.Demonstrate and positively promote Cyfannol’s core values of compassion, integrity, and equity in all aspects of your role.
3.Proactively promote equality of opportunity, challenging and addressing discriminatory practices wherever they arise.
4.Represent Cyfannol Women’s Aid professionally at external meetings, public events, conferences, and similar forums, safeguarding and enhancing the organisation’s reputation.
5.Participate fully in team meetings, management supervision, clinical supervision and relevant training to support continuous learning and development.
6.Work in accordance with Cyfannol’s policies and procedures, ensuring safe, ethical, legally compliant and consistent practice.
7.Contribute to Cyfannol’s environmental goals by participating in carbon-reducing initiatives, including the organisation’s pledge campaign
Undertake any other reasonable duties required to support the effective delivery of support services and the wider aims of the organisation
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.
This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use
Closing Date:4th February 2026
We operate a rolling recruitment process and may interview suitable candidates as applications are received. We reserve the right to close this vacancy once the position has been filled.
Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is requireed for all posts.
Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.
Our mission is to stand with individuals, especially women and children, who have experienced domestic or sexual abuse, harm, or violence.



The client requests no contact from agencies or media sales.
This is a fixed term, maternity cover role (for up to 12 months).
The Role
We’re looking for a super-organised, people-friendly administrator to help keep our Digital, Marketing and Business Enterprise teams running smoothly.
You’ll be right at the heart of our digital activity, triaging requests, managing web and marketing tasks, and helping make sure work is prioritised, tracked and delivered on time. You’ll be the go-to person who helps turn ideas and requests into clear actions, while also providing wider admin support that keeps everything ticking along behind the scenes.
If you enjoy variety, like bringing order to busy workloads, and get satisfaction from helping teams do their best work, this role is for you!
About You
You’re organised, proactive and enjoy making things happen.
You’re confident communicating with a wide range of people, happy juggling different tasks, and calm when things get busy. You don’t need to be a digital expert, but you’re curious, keen to learn new systems, and comfortable using that knowledge to help triage queries and solve problems.
You’ll have experience in an admin or coordination role, be comfortable working with digital tools and shared systems, and enjoy being the person who brings clarity, structure and a positive energy to the team.
About Us
We are the University of Southampton Students' Union (SUSU) – independent from the University and run by students, for students. Our vision is simple: SUSU is here to enrich the life of every student. We are a workplace that’s buzzing with life, ideas, and opportunities – where your work directly shapes the student experience.
As part of our team, you'll enjoy:
- Salary of £24,362 per annum
- Generous paid holiday - 24 days per year, plus 8 closure days (around Easter, August and Christmas) on top of 8 bank holidays.
- Defined contributions pension scheme
- Travel perks – discounted UniLink and Blue Star bus passes
To find out more, visit our website.
Apply Now
You can easily apply using your CV and covering letter by clicking on 'Apply Now'.
Closing Date: 10am, Friday 20 February 2026
Interview Date: 2 March 2026
Please note feedback will not be provided if you are not shortlisted for interview.
SUSU is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters.
Our vision is to enrich the life of every student.


The client requests no contact from agencies or media sales.
Events assistants (Central & East England)
Salary £13.80 per hour
Reports to: Events Manager
Department: Marketing, Fundraising & Engagement
Contract: 12 x Casual contracts. 1 May to October 2026
Hours: Shift times will vary depending on the size and type of event you are covering. Events take place between May and October and our events assistants work 6-8 events across that period with shifts between 7-12 hours.
Location: This covers East Midlands, West Midlands, Staffordshire, Central & East of England: covering Birmingham, Stoke, Nottingham, Derby, Leicester, Bedfordshire, Oxfordshire, Northampton, Milton Keynes, Cambridge, Norwich, Ipswich and Peterborough.
Closing date: 02nd February 2026 23:55
Interview date: Interviews will be held in person week commencing 23rd February 2026 (invites will be sent out 16th February)
Training date: Compulsory paid training taking place on Tuesday 14th and Wednesday 15th April 2026, in Yarnfield, Staffordshire with travel, accommodation and food included.
At Cancer Research UK, we exist to beat cancer.
We’re looking for passionate events assistants to work in Cancer Research UK’s Marketing, Fundraising and Engagement team. You’ll be acting as an ambassador for Cancer Research UK, supporting the delivery of our events season including well-known events such as Race for Life, Pretty Muddy, Big Hike and Shine Night Walk. There will also be opportunities to work at third-party sports events such as the London Marathon, Manchester Marathon, Royal Parks Half Marathon, and many others.
In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new course, a new community or a talent you never knew you had.
You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
You can learn more about our fantastic teams on our event opportunities. Click here
What will I be doing?
-
Supporting the event manager in the delivery of large-scale and logistically complex events.
-
Managing a large and diverse team of volunteers.
-
Taking responsibility in a key role at events as Course, Obstacle or Merchandise Manager or covering Start/Finish and Site management
-
Manage operational responsibilities including setting up and dismantling equipment ensuring health and safety guidelines are prioritised.
-
Providing support and encouragement to Cancer Research UK participants at cheer points or post-event support at regional third-party sports events.
What skills are you looking for?
-
A passion for events.
-
Adaptability to changing situations with the ability to work on your own initiative.
-
The ability to solve problems and respond to opportunities and challenges.
-
Excellent interpersonal skills with the ability to build rapport with a range of people.
-
Confidence to represent Cancer Research UK publicly.
-
Good organisation and prioritisation skills.
-
Resilience and reliability to remain calm under pressure and consistently deliver high-quality results.
-
It’s a physical role . You will spend all of Event Day on your feet, which can be between 7 and 12 hours, inclusive of breaks. At all events you will be required to unload a van of equipment, put up marquees and move boxes of event equipment around the event site.
What else do I need to know?
-
This role mostly takes place on weekends making it easy to fit around some jobs and/or studies.
-
We work in all weather conditions, and our shifts cover some night-time events.
-
We work across 5 geographical ‘divisions’ in the North and South. When submitting an application you will need to apply to the division where you live (if you are away studying, have a think about where you will be based during May-October). You’ll need to live within the divisional boundaries and you’ll need to travel across that division to cover the events in your area. Most events will include an overnight stay away from home. All travel and accommodation will be booked and paid for you.
-
While driving and having access to a car is not a necessity for the role, it does help and in some circumstances, you may be asked to use your car to help set up the route for some events.
The client requests no contact from agencies or media sales.
Hundreds of inspiring events. Thousands of participants. One clear purpose.
Events assistants (York, Leeds)
Salary £13.80 per hour
Reports to: Events Manager
Department: Marketing, Fundraising & Engagement
Contract: 2 x Casual contracts. 1 May to October 2026
Hours: Shift times will vary depending on the size and type of event you are covering. Events take place between May and October and our events assistants work 6-8 events across that period with shifts between 7-12 hours.
Location: We are looking for people based around York or Leeds to help cover events across the North and North West. The North includes all areas of Yorkshire from the North Yorkshire Moors down to and including the Peak District and Chesterfield. The North West includes West Cheshire, Greater Manchester, Lancashire, Merseyside and North Wales as far as Caernarfon.
Closing date: 02nd February 2026 23:55
Interview date: Interviews will be held in person week commencing 23rd February 2026 (invites will be sent out 16th February)
Training date: Compulsory paid training taking place on Tuesday 14th and Wednesday 15th April 2026, in Yarnfield, Staffordshire with travel, accommodation and food included.
At Cancer Research UK, we exist to beat cancer.
We’re looking for passionate events assistants to work in Cancer Research UK’s Marketing, Fundraising and Engagement team. You’ll be acting as an ambassador for Cancer Research UK, supporting the delivery of our events season including well-known events such as Race for Life, Pretty Muddy, Big Hike and Shine Night Walk. There will also be opportunities to work at third-party sports events such as the London Marathon, Manchester Marathon, Royal Parks Half Marathon, and many others.
In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new course, a new community or a talent you never knew you had.
You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
You can learn more about our fantastic teams on our event opportunities.
What will I be doing?
-
Supporting the event manager in the delivery of large-scale and logistically complex events.
-
Managing a large and diverse team of volunteers.
-
Taking responsibility in a key role at events as Course, Obstacle or Merchandise Manager or covering Start/Finish and Site management
-
Manage operational responsibilities including setting up and dismantling equipment ensuring health and safety guidelines are prioritised.
-
Providing support and encouragement to Cancer Research UK participants at cheer points or post-event support at regional third-party sports events.
What skills are you looking for?
-
A passion for events.
-
Adaptability to changing situations with the ability to work on your own initiative.
-
The ability to solve problems and respond to opportunities and challenges.
-
Excellent interpersonal skills with the ability to build rapport with a range of people.
-
Confidence to represent Cancer Research UK publicly.
-
Good organisation and prioritisation skills.
-
Resilience and reliability to remain calm under pressure and consistently deliver high-quality results.
-
It’s a physical role . You will spend all of Event Day on your feet, which can be between 7 and 12 hours, inclusive of breaks. At all events you will be required to unload a van of equipment, put up marquees and move boxes of event equipment around the event site.
What else do I need to know?
-
This role mostly takes place on weekends making it easy to fit around some jobs and/or studies.
-
We work in all weather conditions, and our shifts cover some night-time events.
-
We work across 5 geographical ‘divisions’ in the North and South. When submitting an application you will need to apply to the division where you live (if you are away studying, have a think about where you will be based during May-October). You’ll need to live within the divisional boundaries and you’ll need to travel across that division to cover the events in your area. Most events will include an overnight stay away from home. All travel and accommodation will be booked and paid for you.
-
While driving and having access to a car is not a necessity for the role, it does help and in some circumstances, you may be asked to use your car to help set up the route for some events.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don’t forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.
The client requests no contact from agencies or media sales.
Hundreds of inspiring events. Thousands of participants. One clear purpose.
Events assistants (Scotland and North East)
Salary £13.80 per hour
Reports to: Events Manager
Department: Marketing, Fundraising & Engagement
Contract: 4 x Casual contracts (Scotland) 2 x Casual contracts (North East). May to October 2026
Hours: Shift times will vary depending on the size and type of event you are covering. Events take place between May and October and our events assistants work 6-8 events across that period with shifts between 7-12 hours.
Location: Covering Scotland from the central belt, up to Inverness and Aberdeen, including Glasgow and Edinburgh , Belfast, Carlisle and the North East of England from Newcastle down to Middlesbrough and Darlington.
Closing date: 02nd February 2026 23:55
Interview date: Interviews will be held in person week commencing 23rd February 2026 (invites will be sent out 16th February)
Training date: Compulsory paid training taking place on Tuesday 14th and Wednesday 15th April 2026, in Yarnfield, Staffordshire with travel, accommodation and food included.
At Cancer Research UK, we exist to beat cancer.
We’re looking for passionate events assistants to work in Cancer Research UK’s Marketing, Fundraising and Engagement team. You’ll be acting as an ambassador for Cancer Research UK, supporting the delivery of our events season including well-known events such as Race for Life, Pretty Muddy, Big Hike and Shine Night Walk. There will also be opportunities to work at third-party sports events such as the London Marathon, Manchester Marathon, Royal Parks Half Marathon, and many others.
In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new course, a new community or a talent you never knew you had.
You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
You can learn more about our fantastic teams on our event opportunities.
What will I be doing?
-
Supporting the event manager in the delivery of large-scale and logistically complex events.
-
Managing a large and diverse team of volunteers.
-
Taking responsibility in a key role at events as Course, Obstacle or Merchandise Manager or covering Start/Finish and Site management
-
Manage operational responsibilities including setting up and dismantling equipment ensuring health and safety guidelines are prioritised.
-
Providing support and encouragement to Cancer Research UK participants at cheer points or post-event support at regional third-party sports events.
What skills are you looking for?
-
A passion for events.
-
Adaptability to changing situations with the ability to work on your own initiative.
-
The ability to solve problems and respond to opportunities and challenges.
-
Excellent interpersonal skills with the ability to build rapport with a range of people.
-
Confidence to represent Cancer Research UK publicly.
-
Good organisation and prioritisation skills.
-
Resilience and reliability to remain calm under pressure and consistently deliver high-quality results.
-
It’s a physical role . You will spend all of Event Day on your feet, which can be between 7 and 12 hours, inclusive of breaks. At all events you will be required to unload a van of equipment, put up marquees and move boxes of event equipment around the event site.
What else do I need to know?
-
This role mostly takes place on weekends making it easy to fit around some jobs and/or studies.
-
We work in all weather conditions, and our shifts cover some night-time events.
-
We work across 5 geographical ‘divisions’ in the North and South. When submitting an application you will need to apply to the division where you live (if you are away studying, have a think about where you will be based during May-October). You’ll need to live within the divisional boundaries and you’ll need to travel across that division to cover the events in your area. Most events will include an overnight stay away from home. All travel and accommodation will be booked and paid for you.
-
While driving and having access to a car is not a necessity for the role, it does help and in some circumstances, you may be asked to use your car to help set up the route for some events.
The client requests no contact from agencies or media sales.
Hundreds of inspiring events. Thousands of participants. One clear purpose.
Events assistants (South West & Wales)
Salary £13.80 per hour
Reports to: Events Manager
Department: Marketing, Fundraising & Engagement
Contract: 10 x Casual contracts. 1 May to October 2026
Hours: Shift times will vary depending on the size and type of event you are covering. Events take place between May and October and our events assistants work 6-8 events across that period with shifts between 7-12 hours.
Location: Covering Wales, Shires, South & South West of England: Covering the Welsh coast from Aberystwyth to Cwmbran, Devon, Cornwall, Somerset, Dorset, Hampshire, Channel Islands, Wiltshire, Gloucestershire, Herefordshire. The border includes Swindon and Portsmouth as our furthest East locations
Closing date: 2 February 2026 23:55
Interview date: Interviews will be held in person week commencing 23rd February 2026 (invites will be sent out 16th February)
Training date: Compulsory paid training taking place on Tuesday 14th and Wednesday 15th April 2026, in Yarnfield, Staffordshire with travel, accommodation and food included.
At Cancer Research UK, we exist to beat cancer.
We’re looking for passionate events assistants to work in Cancer Research UK’s Marketing, Fundraising and Engagement team. You’ll be acting as an ambassador for Cancer Research UK, supporting the delivery of our events season including well-known events such as Race for Life, Pretty Muddy, Big Hike and Shine Night Walk. There will also be opportunities to work at third-party sports events such as the London Marathon, Manchester Marathon, Royal Parks Half Marathon, and many others.
In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new course, a new community or a talent you never knew you had.
You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
You can learn more about our fantastic teams on our event opportunities.
What will I be doing?
-
Supporting the event manager in the delivery of large-scale and logistically complex events.
-
Managing a large and diverse team of volunteers.
-
Taking responsibility in a key role at events as Course, Obstacle or Merchandise Manager or covering Start/Finish and Site management
-
Manage operational responsibilities including setting up and dismantling equipment ensuring health and safety guidelines are prioritised.
-
Providing support and encouragement to Cancer Research UK participants at cheer points or post-event support at regional third-party sports events.
What skills are you looking for?
-
A passion for events.
-
Adaptability to changing situations with the ability to work on your own initiative.
-
The ability to solve problems and respond to opportunities and challenges.
-
Excellent interpersonal skills with the ability to build rapport with a range of people.
-
Confidence to represent Cancer Research UK publicly.
-
Good organisation and prioritisation skills.
-
Resilience and reliability to remain calm under pressure and consistently deliver high-quality results.
-
It’s a physical role . You will spend all of Event Day on your feet, which can be between 7 and 12 hours, inclusive of breaks. At all events you will be required to unload a van of equipment, put up marquees and move boxes of event equipment around the event site.
What else do I need to know?
-
This role mostly takes place on weekends making it easy to fit around some jobs and/or studies.
-
We work in all weather conditions, and our shifts cover some night-time events.
-
We work across 5 geographical ‘divisions’ in the North and South. When submitting an application you will need to apply to the division where you live (if you are away studying, have a think about where you will be based during May-October). You’ll need to live within the divisional boundaries and you’ll need to travel across that division to cover the events in your area. Most events will include an overnight stay away from home. All travel and accommodation will be booked and paid for you.
-
While driving and having access to a car is not a necessity for the role, it does help and in some circumstances, you may be asked to use your car to help set up the route for some events.
The client requests no contact from agencies or media sales.
Salary: £37,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Closing Date: 12th February 2026
Start date: ASAP with consideration given to notice periods
Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?
Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.
We are now seeking an exceptional Women’s Homelessness Lead (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.
About the Role
- This is a leadership role with both operational and strategic responsibility. You will:
- Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
- Lead the delivery of trauma-informed, strengths-based, person-centred support
- Develop strong partnership networks across local authorities, charities, housing providers and churches
- Shape the future of Keychange’s women’s homelessness strategy across Surrey
- Represent Keychange externally and explore opportunities for future service growth
At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.
Who We’re Looking For
You will bring:
- Substantial experience supporting or managing services for vulnerable individuals
- A strong understanding of trauma, safeguarding, risk and recovery-based practice
- Proven ability to build partnerships and influence across multiple stakeholders
- Excellent communication and leadership skills
- Confidence engaging with churches and Christian networks across traditions
- A values-led approach aligned with Keychange’s Christian ethos
Desirable experience includes:
- Managing accommodation-based services
- Existing Church partnerships across Surrey
What We Offer
- Salary of £37,000 – £41,000
- 25 days annual leave plus bank holidays
- Hybrid working (with 4 days regularly site or community based)
- Employee Assistance Program and Life Insurance
- Contributory Pension Scheme with matched employer contributions
- Ongoing personalised learning and professional development
- A supportive, faith-centered, values-driven culture
For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.
How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered.
Recruitment Timeline
- Deadline for submitting your application: 12 February 2026
- First screening interviews, remotely: 16 February 2026
- Full interviews in person in central London: 23 February 2026
- Start date: ASAP with consideration given to notice periods
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The purpose of this role is support the GWT catering manager at our Robinswood Hill and Crickley Hill cafes, ensuring our café operations are commercially successful, achieve income targets, and maximise profitability. Deliver first-class customer service and exceed visitor expectations. Identify opportunities for innovation and new income streams. Support the Catering manager in developing a strong, flexible and agile customer-focused café team that reflects the values of GWT. Collaborate with wider GWT team as required, supporting the delivery of GWT’s programme of events.
Responsible for line management of café catering assistants and where applicable catering volunteers and deputise for the Catering Manager in their absence as required.
To Understand the commercial drivers of cafés performance and identify opportunities to increase income, explore new revenue streams, and drive bottom-line contribution. To Support GWT’s wider activity across but not limited to RWH and CH and other sites as required, including delivery of GWT’s programme of events and activities, working in collaboration with the programming team to identify and realise opportunities to maximise income.
We show how we care for nature, our partners and each other through our values:
We’re ambitious and dream big — for people and for nature.
We collaborate, because we can achieve more together.
We’re inclusive and believe that nature is for everyone.
We act with responsibility for the work we do and the world we’re helping to shape.
Together, we’re growing hope for a wilder future.
This is a permanent full-time post working 5 days over 7, working pattern to include weekends with occasional evenings as required.
The client requests no contact from agencies or media sales.








