Service Delivery Director Jobs
We are seeking an experienced Chief Executive to build on our history and unique strengths whilst at the same time taking us on a journey to the future where we develop services and partnerships that meet the ever-increasing demand for the services and programs that do, and can, deliver.
As experts in perinatal peer support, we believe that every parent deserves support, and every baby deserves the best possible start in life.
Our background:
Parents 1st UK is dedicated to enabling quality peer support to flourish during pregnancy, birth and beyond. The evidence is clear - effective and sustainable peer support nurtures the emotional wellbeing of mothers, fathers, partners, and babies, and builds strengths in communities. We work both locally and nationally to achieve this aim.
Our national work: Through an ‘open source’ online community platform, we provide all the resources necessary to set up a perinatal peer support initiative. Freely sharing all the tools that our local programme (Parents 1st Essex) uses in daily practice, from budget setting to volunteer training guides and impact tracking. Working with commissioners and providers, Parents 1st UK also provides consultancy and workshops to help build new perinatal peer support initiatives in communities.
Our local work: Parents 1st Essex currently operates in South and North Essex, delivering perinatal peer support to parents, through 1-1 or group support. Peer supporters engage and develop trusting relationships with parents during pregnancy, continue support through birth and the first few months afterwards.
Alongside this, Parents 1st UK also leads the Essex Peer to Parent Network, a peer support collaborative that aims to develop a hub of good practice across Essex. The Peer to Parent Network employs 4 Peer Support Link Workers who work alongside the local maternity units in Essex, helping parents to access peer support during pregnancy or anytime during the first year after birth.
All staff and volunteers are truly committed to our cause and are passionate about helping parents.
The role:
As the CEO of Parents 1st UK, you will play a pivotal role in restructuring the organisation following a merger with an associated charity during 2023. Your leadership will be instrumental in fostering unity, creating operational resilience, and guiding the organisation towards sustained success in delivering vital services to parents, families and our partners.
The relationship between the CEO and the board of trustees is pivotal to the organisation's success. As CEO you will work closely with the board to drive our mission forward. More detailed information can be found in the recruitment pack.
If you are an experienced Chief Executive who wants to make a difference and can demonstrate a passion for what we do, then we’d love to hear from you!
Closing date: Tuesday 21 May at 5pm
Interview date: Friday 7 June in Person (Venue to be Confirmed)
Parents 1st UK embraces Equity, Diversity and inclusion and encourages applications from all backgrounds and every community group.
This post is subject to a criminal record check with the Disclosure and Barring Service
Only full applications will be considered. Only short-listed candidates will be contacted.
We specialise in effective volunteering and peer support during the key life change of pregnancy, birth and becoming a parent.
The client requests no contact from agencies or media sales.
As our Finance Manager you will be at the heart of the charity’s operations and play a vital role in helping us embark on a new 3-year strategy. Working closely with the Director of Operations and CEO your role and expertise will be pivotal in driving excellence and integrity in financial management and strategic financial decisions.
Your responsibilities will span the entire financial lifecycle, from budgeting and forecasting to meticulous reporting and process optimisation, you will also lead on management reporting, cashflow planning and the delivery of WellChild’s audit, Annual Report & Accounts.
You will have a detailed knowledge of accounting principles (ideally from within the charity sector), strong analytical skills; be able to demonstrate both operational and strategic thinking and have a proficiency in accounting alongside a relevant finance qualification; (ACA, ACCA, ACMA).
You will also need to have advanced excel skills, experience of charity accounts, SORP and charity VAT and be able to plan, prioritise and organise your work with impeccable attention to detail.
For full details of the role and contact details for a furhter discussion please see the Job description/ person specification and job advert documents.
We look forward to recieveing your application by the 20th May 24.
The client requests no contact from agencies or media sales.
Are you looking for an exciting opportunity and the chance to make a real and lasting difference for others? Join Kinship, Britain’s biggest charity supporting kinship carers.
Kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident to do that.
Kinship is the leading kinship care charity in England and Wales. We support, campaign and raise awareness of kinship care and the issues affecting kinship carers every day.
Kinship care begins in crisis. A child whose parents are unable to care for them, for whatever reason. It’s frightening, confusing and heart-breaking. Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. It’s life changing and challenging raising children who’ve been hurt or neglected, but kinship carers do it anyway because they put the children first.
About the role
We are looking for an experienced and committed Business Development Manager to join our growing charity. Responsible for winning new business and retaining existing contracts to achieve financial and growth targets, this is a pivotal role at Kinship. If you are self-motivated, have experience of producing high quality, successful bids, can think strategically, and love to work collaboratively across teams, we want to hear from you.
Key responsibilities include:
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Lead on all commissioning activity at Kinship directly with commissioners and through tendering activity.
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Lead and support the creation of high-quality bids including writing technical questions and method statements.
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Develop and maintain a thorough knowledge and understanding of Kinship, the external environment, and kinship carers and integrate this knowledge into business development activity and bid production.
Essential requirements include:
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Experience of successful bid production and bid management – from identification of opportunity through to submission. Track record in successful tendering for retention of contracts and new business.
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Excellent communication skills – both written and verbal. Able to articulate and translate complex ideas and service delivery models into compelling, structured, and high-quality written propositions.
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Ability to analyse large volumes of information to develop clear and compelling bids and proposals.
Key dates:
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Application deadline: 5pm on Thursday 30 May
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Interview date: Thursday 13 June (in-person, London)
Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are an ambitious, dynamic and impactful charity. Following their sons’ diagnosis of Duchenne muscular dystrophy (DMD), Emily Reuben and Alex Johnson founded Duchenne UK in 2012.
DMD is a devastating progressive condition diagnosed in early childhood which causes all the muscles in the body to gradually weaken. There are currently only very limited treatment options for DMD, so Emily and Alex set up Duchenne UK to change this.
Since 2012, we have raised more than £27 million to end the devastating impact of DMD. We fund ground-breaking scientific research to find effective treatments. We’ve developed the infrastructure of DMD clinical trial delivery in the UK. We engage industry and regulators to accelerate access to treatments. And we’re here to support every family affected and ensure that they receive the best possible care. We aim not only to improve quality of live but stop the disease in its tracks. We’re doing it faster too, because this generation of patients can’t wait.
Alex and Emily were awarded OBEs in The King’s Birthday Honours List in 2023 in recognition of their services to charity and to people living with DMD. They, and the dedicated and effective team they have built at Duchenne UK, are now at the forefront of this work in the UK.
An opportunity to join our team
We have an opportunity to join our team and build on these achievements. We are recruiting for maternity cover for our Personal Assistant and Office Manager, who will be a key part of our team and play a vital role in helping us achieve our mission.
This is an all-encompassing role for an accomplished and confident Personal Assistant to support the Founders and Director of Research of an innovative and ambitious charity and oversee the management of the Duchenne UK office.
The successful candidate will be highly organised with strong interpersonal and communication skills with the ability to build relationships with a wide variety of individuals, internally and externally. Reliability and a can‐do, proactive attitude is a must, along with having an outstanding commitment and sense of dedication to understanding, fulfilling and anticipating the principles' and office's needs and priorities.
The Personal Assistant and Office Manager will report to the Finance Manager and work alongside the Managing Director, CEO and Director of Research and Development.
Working for Duchenne UK
We are a friendly, energetic, and determined team. As we are led by two parents of boys who live with DMD, our team has a very strong feeling of contribution to our mission.
We prioritise team building and wellness through an annual offsite Team Away Day and an annual offsite Wellness Day, alongside social activity throughout the year.
We operate a hybrid working week, to balance our team-based culture with a positive home-life. In the summer months of July and August, we operate ‘Summer Fridays’, allowing staff to benefit from half days on Fridays (pro rata’d for part time staff) to enjoy the long summer weekends.
Job Description:
Duties to include, but not limited to:
- High volume diary management, including work and personal diary prioritisation and filtering out non-essential meetings.
- Answering, screening and responding as appropriate to incoming calls, visitors and correspondence.
- Preparing for internal and external meetings, calls and video conferences including confirming relevant materials are received, printed and bound for meetings.
- Management of travel arrangements. Scheduling and tracking domestic and international travel itineraries within several time zones.
- Administration support for the research team, including arranging meetings and assisting with event and meeting organisation.
- Management of expenses including arranging currency and processing expense claims in a timely manner.
- General office management and operational support including:
- Liaising with suppliers / brokers (e.g. internet, energy, insurance)
- Relationship management with office landlord
- Overseeing office supplies and equipment
- Internal event organisation (e.g. staff away day, wellness day, staff meetings), including budget management, venue booking, overseeing delivery on site.
- Maintaining up‐to‐date contacts.
- Managing internal files and maintaining the confidentiality and organisation of file contents.
- Minute taking and writing, general secretarial and administrative support, including at Board meetings.
- Booking personal appointments for the CEO where necessary.
- Management of deadlines and prompting the team where necessary.
- Other ad hoc duties including personal tasks.
- Occasional support on Duchenne UK’s high-profile events.
The experience needed
- An excellent command of the English language: written and verbal.
- Exceptional diary management skills.
- Advanced MS Office (Word, Excel, PowerPoint and Outlook).
- Event experience would be ideal, but not essential.
- Experience of working with a CRM system would be ideal, but not essential.
The Candidate
- Discrete, confident and diplomatic.
- An approach which is flexible, innovative and responsive.
- Ability to problem solve in a pressurised environment, work autonomously and be very proactive in approach.
- A team worker able to share information and maximise opportunities.
- Highly organised with ability to prioritise and manage multiple tasks.
- An excellent communicator, with outstanding verbal and written communication skills.
- Excellent organisational skills and an eye for detail.
- Very attentive to detail and accuracy.
- Enthusiastic, can-do attitude.
Team Working
- Embody Duchenne UK’s culture of collaboration, inclusivity, support and respect in your ways of working.
- Champion the professional integrity of Duchenne UK.
- Work with colleagues to achieve organisational aims.
- Undertaking any other duties which are required.
Other Requirements
- Occasional working outside of office hours for key events and activities.
- First aid qualification (desirable).
Sound like the job for you? We’d love to hear from you:
Benefits
- 25 days of annual leave + 8 days of public holidays (both pro rata)
- Summer Fridays – half days on Fridays in July and August (pro rata)
- Flexible working policy
- Hybrid working
- Standard Employer Pensions contributions after 3 months
- Team wellness day and team away day
- Training and development opportunities
Terms and conditions
The appointment is subject to satisfactory references and an initial six-month period of probation, during which performance will be regularly reviewed.
The applicant must have the right to work in the UK and provide relevant ‘right to work’ documentation.
Relevant training will be provided during induction as well as opportunities to develop your career through experience of different aspects of the charity’s work and working with colleagues on new initiatives.
The organisation’s hybrid working policy is at the discretion of the line-manager during the first three months of employment, to support the induction process.
Applying for this job
Please send us a copy of your CV. In addition, please answer the following questions, with a maximum of 300 words per question. You can send us a short film with your answers if you prefer or let us know if you would like to give us this information in a different way.
1. Please tell us why you would like to work for DUK.
2. In the job description, we have highlighted a range of experiences and skills we think we need. Please describe how you have demonstrated three of these. Please give us practical examples. It’s ok to use experiences from outside of paid work, including experiences you may have had in your personal life.
3. If you think you have other qualities, we have not mentioned but which you think suit this role, please let us know. We want to know some of the things you have done and the experiences you’ve had, and what you think they have taught you.
4. Tell us one thing that really excites you about this role. If you would like to discuss the role, please contact Duchenne UK
The client requests no contact from agencies or media sales.
The Mulberry Centre’s vision is to be known and respected by everyone living or working within reach of our services who may become affected by cancer.All the services at The Mulberry Centre are geared towards supporting the physical and emotional needs of someone following a cancer diagnosis or at end of life, including their carers, families and friends who also might have to stop working to look after them. It can be difficult to know where to start and what you are entitled to, but we are here to help them every step of the way. To assist us in this endeavour, we are looking for an experienced full-time Welfare and Benefits Information Lead. You will assist clients in claiming welfare benefits, grants, and any financial aid that may be available to them. This includes informing them of any financial help available, supporting them with applications and following up on claim as necessary. Where anyone has been given an end of life diagnosis you will be required to start the application on their behalf. In addition, you will also conduct financial wellbeing assessments in the community and schedule one-on-one application completion consultations with individuals who request your assistance.
This vital role will suit an enthusiastic and dynamic person who has excellent communication skills, being able to deal with complex matters effectively both verbally and in writing. You will need to understand the issues involved in interviewing people within a time defined period. The ideal applicant will have emotional resilience to deal with people who have experienced cancer or bereavement. An empathetic and compassionate approach is important. The Welfare Benefits Information Lead will be at the forefront of our client-based services and need to be self-motivated and have a positive and flexible attitude.
Please take a moment to read the Job Pack.
Applications will not be considering without a supporting statement showing evidence of how you meet the personal specification of the role and a comprehensive CV.
To improve the lives of anyone affected by cancer, including those with a diagnosis, carers, family members and bereaved relatives...
The client requests no contact from agencies or media sales.
Are you looking for an exciting opportunity and the chance to make a real and lasting difference for others? Join Kinship, Britain’s biggest charity supporting kinship carers.
Kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident to do that.
Kinship is the leading kinship care charity in England and Wales. We support, campaign and raise awareness of kinship care and the issues affecting kinship carers every day.
Kinship care begins in crisis. A child whose parents are unable to care for them, for whatever reason. It’s frightening, confusing and heart-breaking. Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. It’s life changing and challenging raising children who’ve been hurt or neglected, but kinship carers do it anyway because they put the children first.
Kinship have been awarded funding from the Department for Education to deliver the first ever national training programme to support kinship carers in their caring role. We are at the start of that journey.
About the role:
Kinship are seeking to recruit experienced event co-ordinators with a whole range of skills and great energy to join our brand-new training team. They will be responsible for delivering this first ever programme of its type supporting kinship carers across England in their caring role.
As a pivotal part of the team, you’ll be supporting delivery of high-quality in-person and online training events across England. You’ll be the first point of contact for the team and be experienced and responsive in dealing with enquiries. You’ll be used to working with suppliers and have proven experience of planning, co-ordinating and supporting the delivery of large events. You’ll bring significant working experience of using Microsoft tools, and other platforms and technology including Zoom. You’ll have a positive, can-do approach and the ability to work with initiative, being curious and always thinking ahead to anticipate need and deal with issues.
Collaboration will be key to your approach, and you’ll be detail orientated and be great at managing your time and priorities, and working to consistently high standards. You’ll plan, co-ordinate and support the successful delivery of all our online and in-person events, including being available and involved as needed on site.
In this role, you’ll travel across England and may have overnight stays from time to time. We offer training and support to enable you to be successful in your role and we’re happy to discuss requirements if you have kinship caring responsibilities.
Please see the attached Training Officer job pack for more information, a full job description and details of our application process. Please note that Kinship reserves the right to close a recruitment campaign earlier than the advertised date where we have received sufficient applications.
If you think you can make a difference for kinship carers, have the experience and skills we seek and the drive and positive approach to succeed then we would love to hear from you!
Key responsibilities include:
- Providing highly effective project management and administrative support to the training programme, including supplier communication, coordinating programme logistics and delivery of all relevant general and financial administration tasks, e.g. scheduling meetings, providing agendas, writing briefings, minute-taking, monitoring expenditure and organising events, training and workshops.
- Being the first point of contact for the team, for both internal and external purposes, communicating effectively with kinship carers, internal training team, external delivery partners and other stakeholders to coordinate and confirm all training activity.
Essential requirements include:
- Proven experience in event planning and management. You will need previous experience being responsible for organising large events (over 50 people).
- Experience of developing and implementing administrative systems and processes that enable team effectiveness. You will need a minimum of 1 year’s administration experience.
Key dates:
- Closing date: Tuesday 28 May, 9am
- Interviews: w/c 10 June
Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the organisation
We share our knowledge and practical experience to empower people to change the way they think and act about energy.
Job description
We’re looking for a proactive and enthusiastic Senior Development Manager to identify new funding opportunities and develop high quality funding proposals that generate income for CSE’s work in line with CSE’s strategy and objectives. The successful candidate will nurture new and existing partner, client, and funder relationships.
Pay and conditions
- The role is full-time, 37.5 hours per week (minimum of 30 hours to be considered for the right candidate).
- The starting salary for the role will be grade H £41,802 - £50,071
- Flexible, hybrid working permitted for this role with a minimum of two to three working days presence in the office expected.
Why choose CSE?
- Attractive pension (6% employee contribution, CSE contribute 8%).
- 25 days annual leave (plus public holidays), increasing to 27 after 10 years continuous service.
- Critical illness cover & health cash plan.
- A variety of discounts including vehicle breakdown cover, gym discounts and retail discounts on food and travel etc.
- Tech scheme, cycle scheme and bike repair surgeries.
- Flexible working environment with hybrid working and time owed in lieu (TOIL).
- Cycle to work scheme and bike repair surgeries.
- Employee Assistance programme.
- Free weekly yoga classes.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Work effectively with others to develop funding proposals for CSE projects.
- Lead the response to competitive Invitations to Tender, which require a specific and timely response to a client’s brief and the ability to highlight and sell relevant CSE strengths and expertise.
- Support our development process by giving direction, supervision, and support to all contributing staff.
- Work with delivery teams and colleagues to set project budgets, costing work accurately using CSE’s development and financial tools.
- Ensure effective set up of new projects and facilitate the handover when a project bid has a successful outcome.
- Ensure appropriate quality checks are carried out on all proposals.
To see a detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
All CSE staff receive training and are given study time to complete the NEA City & Guilds in Energy Awareness.
Essential attributes for this role include:
- Minimum Maths and English GCSE
- Extensive experience in a project development or fundraising role with a proven track record of securing funding for projects or services.
- Familiarity with project management practices and systems.
- A commitment to CSEs work and charitable mission.
- The ability to construct clear and effective project proposals and tender documents.
- Strong communication skills.
- Good administrative skills with a strong attention to detail and commitment to quality.
- Self-motivated with a flexible attitude and a proven ability to manage own time and multitask.
- Empathy towards the challenges people face and communities face on their journey to net-zero.
- A general understanding of sustainable energy, fuel poverty and climate change.
- Please note, the above is an overview of the skills required for this role.
To see the full list of essential and desirable skills please see the attached job description. Your application should demonstrate how you meet the criteria outlined.
How to apply:
Please complete the application form attached below, and available to download from our website, along with other supporting documents. CVs and cover letters will not be considered. Your application should demonstrate how your skills and experience relate to the essential and desirable attributes listed above for the role.
The closing date for applications is 17:00, Monday 3 June 2024 If you haven't heard from us by Wednesday 5 June 2024, please assume your application has been unsuccessful.
Interviews will take place on Tuesday 11 and Wednesday 12 June 2024 at our offices in Bristol.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.
CHIEF EXECUTIVE OFFICER
For over 40 years, Being There, a medium sized charity, has provided practical, emotional and social support to those affected by life limiting illnesses across much of Greater Manchester. The services of the charity are delivered by an enthusiastic cohort of volunteers managed by an established and capable management team.
After steering Being There though the Pandemic and the recent economic impact on charities, our long serving CEO, Karen Mercer, is retiring. We are therefore looking to recruit a new leader for our team.
We are looking for someone who can:
· Understand and navigate the challenges of charity funding in difficult economic circumstances.
· Lead, motivate and develop the management team, administration staff and volunteers to expand the service.
· Raise the profile of the organisation.
· Seek out and develop relationships with similar organisations, client groups, existing and potential funders.
If you are interested in this challenging and rewarding role, we would be delighted to hear from you.
Part time will be considered for the right candidate.
Being There is an equal opportunities employer and is proud to have been acknowledged as an Investor in People.
We anticipate holding initial face to face interviews at one of our office locations between Tuesday 4th and Friday 7th of June 2024.
Closing Date: Friday 24th May at 12 noon.
Being There provides emotional support and practical help to people living with cancer and other life-limiting illness, carers and families
About the role:
The SHP Somerset Cluster is based in the heart of the London’s theatre and shopping districts – the main hub is just off Drury Lane, with the other sites near Oxford Street and Tottenham Court Road. The aim of the service is to support people over the age of 18 to navigate various support needs and develop the skills required to maintain independent accommodation long term.
As a multiple disadvantage (MD) referral and move on coordinator, you will work as part of a larger support team to ensure that consideration is given to the individual experiences of multiple disadvantage when it comes to accessing and moving on from our service.
You will work with people from their first interaction with the service: at the point of referral, ensuring that all aspects of someone’s experience is considered by undertaking a trauma informed, culturally sensitive assessment and supporting your colleagues to develop their awareness of these experiences.
From here you will then support their journey through the service by working alongside other support staff to foster a culture of move on, supporting the development of holistic and realistic move on goals.
This work will be underpinned and supported through the development of a move on programme. This programme, developed and overseen by the MD Referral and Move on Coordinators in partnership with the Recovery and Opportunity Coordinators, will be not only look to develop confidence and ability to navigate social systems, but also be accredited through SHP’s AQA Registered Learning Centre.
In addition, you will carry your own caseload for people living in the step-down services to ensure that they are prepared, equipped, and confident about moving on. This may include identifying current barriers within the system that can prevent someone from moving on successfully or within their set timeframe.
About you:
- Experience of coordinating projects across multiple teams or people with varying roles to achieve successful outcomes for vulnerable people
- Knowledge and awareness of the intersection of needs in people facing multiple disadvantage & strong understanding of how the intersection & co-occurrence of these issues can make it difficult for people to engage with support or to move on from services.
- The ability to judge the appropriate response to situations that you find challenging or emotionally difficult
- The ability to work as part of a team to ensure that everyone is clear in their roles and provide peer support and guidance when needed, working through any arising conflict professionally and successfully
- Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
- Excellent administrative and IT skills including Microsoft Word, Excel, database usage and e-mail, and the ability to interrogate and extrapolate data from various sources
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 19th May at midnight
Interview date: Interviews likely to be held week commencing 27th May 24
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Do you enjoy working in a fast-paced environment where no two days are the same? Do you have a genuine interest and passion to make a difference to women and their children?
We’re recruiting for an experienced Philanthropy Manager whose area of expertise securing multi-year, six-figure gifts from grant-making organisations; developing and managing a trusts and grants pipeline, including the application and reporting process, in order to build a reliable and sustainable income stream. The postholder will be responsible for all areas of trusts and grants fundraising, including writing compelling applications that solicit funding for Life’s vital work as well as reporting on our service delivery outcomes, maximising the opportunities for renewed funding.
The Philanthropy Manager (Trusts, Grants and Foundations) will be responsible for delivering a strategic approach to trusts, grants and foundations; working with service delivery areas of the organisation as well as the finance department, in order to create compelling projects, with measurable outcomes that can be reported on. The postholder will be able to articulate these projects into cases for support within written applications, matching projects with appropriate funders and delivering a compelling ask. This role requires the development of a trusts, grants and foundations pipeline, from research through to reporting, ensuring a sustainable and maximised income stream.
About Life:
Life’s a national pregnancy and maternal support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Through our services, we help more than 45,000 people each year meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
The client requests no contact from agencies or media sales.
Supporter Engagement Manager
Are you ready to make a real difference? At Pilgrims’ Friend Society, we’re not just providing care – we’re building communities, fostering connections, and transforming lives. If you’re passionate about creating positive change and want to be part of a dynamic team dedicated to making a lasting impact, then keep reading!
About Us
Pilgrims’ Friend Society is dedicated to enhancing the lives of individuals across our care homes and housing schemes. We are committed to fostering a community where support, prayer, and engagement thrive. As we continue to grow, we are seeking a passionate and experienced Supporter Engagement Manager to join our dynamic team.
About the Role
As the Supporter Engagement Manager, you will play a pivotal role in shaping our engagement strategies to cultivate relationships with our valued Christian* supporters. Reporting to the Director of Marketing and Communications, you will lead initiatives to increase prayer, giving, and church engagement, aligning with our broader objectives. You will manage our Supporter Engagement Co-ordinator, ensuring seamless coordination and execution of our supporter-centric initiatives.
Read the job pack for further details of this fantastic opportunity.
Key Responsibilities
- Develop and implement a comprehensive supporter engagement strategy to bolster our supporter base and enhance engagement levels.
- Curate a tailored stewardship journey for major donors and legacy pledges, providing personalised communications and resources to foster continued support.
- Oversee the management of our supporter database/CRM, ensuring compliance with GDPR and all relevant legislation.
- Utilise data analytics to design targeted campaigns and initiatives aimed at expanding our supporter network across various channels and touchpoints.
- Lead church engagement efforts, forging and nurturing connections with local and national churches and networks.
- Collaborate with our Activities and Community Engagement (ACE) Facilitators to enhance engagement within our care homes and housing schemes.
- Drive regular prayer communications, fostering a culture of prayer support through various platforms including our online Prayer Wall.
- Organise and lead supporter-facing events such as exhibitions and conferences to facilitate meaningful interactions with existing and prospective supporters.
- Stay abreast of industry trends and share insights with internal teams to inform strategic decision-making.
About You
- Minimum of three years of experience in the charity or third sector.
- Proven track record in supporter engagement and database management.
- Good understanding of UK GDPR regulations.
- Familiarity with fundraising functions and project management.
- Exceptional organisational skills with the ability to prioritise tasks and meet deadlines.
- Strong proficiency in written and verbal communication.
- Innovative thinker with a proactive approach to problem-solving.
- Team player with a reliable and detail-oriented work ethic.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours
34.5 hours a week, Monday to Friday.
Benefits
- Hybrid working (2 days in the office, 3 days at home)
- Flexible working hours
- 5 weeks' paid holiday per year, as well as bank and public holidays
- Training & development
- Ongoing support from management
- Perkbox
- Wisdom app
- Care Friends referral app
- Birthday reward
- Long-standing service reward
- Life assurance scheme
- Pension scheme
Join Our Team
If you are passionate about making a meaningful impact and possess the skills and qualities outlined above, we invite you to join us in our mission to enrich lives and build communities. Apply now and be a part of our dedicated team at Pilgrims’ Friend Society.
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Mental Health Matters Wales is one of Wales’s leading mental health charities. We are an ever-growing charity with big ambitions. We need a wide, diverse and range of experience and skills in our team. Our team members are our number one resource. We do our upmost to ensure individuals feel respected, valued, and cared for, by enabling career success through the provision of unique opportunities to thrive and foster an inclusive workforce which embraces our shared set of core values based on character, relationships, and giving back to the communities where we work.
If this sounds like an organisation you would like to join and become part of a dynamic staff team to lead the way in supporting the improvement of social, emotional and physical wellbeing needs of the population across communities in Wales, then Mental Health Matters Wales is the organisation for you!
The aim of the post is to work alongside the Parent Peer Advocate to improve and enhance the West Glamorgan regional advocacy network by creating a new form of peer advocacy and peer support for parents who are going through the child protection process, statutory assessment and/or the looked after children system within the Neath, Port Talbot and Swansea area.
Main Duties
⦁ To work as part of a team working with parents who are going through the child protection process, statutory assessment and/or the looked after children system within the Neath, Port Talbot and Swansea area.
⦁ Provide support, to parents which may include accompanying clients to a range of meetings, or support in writing letter/telephone calls to represent and/or negotiate on their behalf as requested.
⦁ Providing clients with information, resources and signposting to other organisations/agencies and when necessary making onward referrals.
⦁ Provide befriending and mentoring support based on a supportive working relationship with parents within a professional remit.
⦁ Motivating and/ or encouraging parents to achieve relevant goals and outcomes. Help to raise the confidence and self-esteem of the parent.
The client requests no contact from agencies or media sales.
Senior Counsellor
Hours of Work: 4 days a week, 28 hours a week
Salary: £40,221 (pro-rata)
Duration of Contract: 1 years - renewable subject to funding
Accountable to: Executive Director
Responsible for: Three part-time counsellors/psychotherapists and a team of volunteer counsellors/psychotherapists.
About IKWRO
IKWRO –Women’s Rights Organisation (IKWRO) is an award-winning charity founded (as the Iranian and Kurdish Women’s Rights Organisation) in 2002. IKWRO is a registered charity which provides advice and support to Middle Eastern, North African and Afghan women and girls living in the UK, who have experienced, or are at risk of all forms of “honour” based abuse, including; forced marriage, child marriage and female genital mutilation (FGM), or domestic abuse.
We work with women and girls of all ages, including lesbian women, bisexual women and trans women. We offer services in Kurdish, Farsi, Arabic, Dari, Pashto, Turkish and English. IKWRO offers free advice, advocacy and counselling services and operates a refuge which provides safe accommodation and specialist support to single women at risk of “honour” based abuse, forced marriage and domestic abuse.
IKWRO also provides training for women and girls to help them understand their rights in the UK. In partnership with other organisations, we assist survivors of abuse with accessing English language classes and education, training and employment opportunities.
As well as supporting women and girls directly, we offer advice and training for professionals from the statutory and voluntary sectors, to better understand the needs of the women and girls we represent, the types of abuse they experience and to provide best practice prevention and support services.
We campaign to increase awareness and improve laws and policies to tackle all forms of “honour” based abuse and harmful practices including; forced marriage, child marriage, marital captivity, female genital mutilation, virginity testing and hymenoplasty, discrimination by sharia courts and to push for better laws and policies to protect women’s and girl’s rights.
The post-holder will be required to work in a confidential setting and provide non directive support to improve mental health and social functioning of women who are experiencing different forms of gender based violence. The post-holder will be professionally trained, accredited and work within the BACP/BPS Ethical Framework for the Counselling Professions (2018) or equivalent.
Main Duties and Responsibilities
·Provide a service in line with BACP (British Association for Counselling and Psychotherapy) guidelines or equivalent.
·To support the management team with the strategic development of IKWRO’s counselling services.
·The provision of effective and high-quality Counselling and Psychotherapy services to IKWRO’s clients through making use of up to date service standards and IKWRO’s Counselling Guidelines.
·To agree a counselling contract with IKWRO’s clients and provide a timely, responsive and appropriate service.
·Carrying out a small one to one clinical caseload and/or depending on the team’s clinical capacity.
·To manage waiting lists according to the level of risk, delivery plans and organisational priorities.
·To manage the delivery against targets and in accordance with contract requirements.
·To lead, line manage and develop the counselling services staff as required.
·To do the clinical supervision of Associate Counsellors and trainees.
·Helping clients work towards a deeper understanding of their concerns;
·Maintain clients’ records ensuring accordance with IKWRO’s policies particularly as they relate to confidentiality and data protection.
·Making appropriate referrals and signposting to other services if needed;
·Attending clinical individual supervision, managerial supervision and training courses;
·Liaising, as necessary, with other agencies and individuals to help make changes based on the issues raised by clients;
·Liaising with IKWRO’s staff.
·Maintaining and updating accurate digital records of all cases and up to date monitoring and evaluation databases as well as writing reports.
·Experienced in delivering a variety of therapeutic interventions from different therapeutic modalities such as Trauma Focused Cognitive Behaviour Therapy, Psychodynamic, Existential and Humanistic therapy.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Burnham and Weston Energy CIC is looking for a programme manager to nurture and grow our energy advice service.
The service is delivered by a small team of trained Home Energy Advisors who visit people in their homes to provide advice on how they can save money on their bills and make their homes warmer and healthier to live in. They also install small energy efficiency measures such as LED lights, draft proofing and radiator reflectors. Households are then referred on to further support to help them access welfare payments and grant funding for home upgrades including insulation, boiler replacement and energy efficient appliances.
The current team of 2 Home Energy Advisors have capacity to deliver around 700 home visits per year. We receive referrals from a range of local organisations. We employ a Programme Co-ordinator to manage and generate home visit referrals and bookings, provide follow up support, and manage events and communications.
From this foundation, our growth objectives for the Home Energy Savings service are to:
- Continue to raise awareness of the service amongst local organisations and the public, and increase the number of referrals and vulnerable householders who benefit.
- Grow the team of Home Energy Advisors as demand requires, to at least double the team by the end of 2025.
- Secure additional funding to support the service.
- Develop partnerships which broaden and deepen the ways we can help households, including unlocking funding and support for energy efficiency retrofit.
Role responsibilities
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Manage, mentor and support our team of Home Energy Advisors and the Programme Co-ordinator, and oversee its growth.
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Responsible for team safeguarding, H&S, mental health, team building, mentoring and training;
- Manage the delivery of our Home Energy Saving Service across North Somerset and the former districts of Sedgemoor and West Somerset and Taunton, seeking opportunities to strengthen and grow the service.
- Manage the delivery of grant funder requirements including ensuring KPIs are met, budgets managed and reports provided.
- Manage the delivery of our referral partnership contract with LEAP AgilityEco including ensuring KPIs and contractual requirement are met and that households referred to LEAP receive the best possible support.
- To secure and manage further funding partnerships (such as Redress or MCS funding),
- Responsible for ensuring company policies relating to the advice programme are kept up to date and consistent with requirements or partners. Responsible for ensuring working practice is in accordance with our policies and that risk assessments and management plans are in place and adhered to.
- Manage relationships with organisations referring households to the energy support programme and receiving onward referrals from us.
- Develop partnerships which broaden and deepen the ways we can help households.
- Develop our CRM and IT systems.
- Represent Burnham & Weston Energy at local events and forums, nurture and grow our networks and relationships with local stakeholders and deliver our comms via the website and social media channels.
Essential requiremnts:
- Experience of leading and managing home visit teams including safeguarding, H&S, mental health, risk assessment and management, team building, mentoring and training. Experience of managing front line service teams is more important to us than energy advice experience. We can organise mentoring support from other community energy enterprises who have developed and scaled up local energy advice services.
- Experience of overseeing complex case work.
- Experience of grant programme and service contract management including management of budgets, KPI delivery, reporting and meeting funder requirements.
- Experience of securing grant and service contract funding including applications, contract negotiation and ensuring funding requirements are in place.
- Committed to and rooted in the communities we serve: Weston-super-Mare, Burnham-on-Sea, Highbridge, Mark, Winscombe and the surrounding rural areas.
- Understand the local public, community and private sector landscape and be well networked.
- An ability to bring people together, bring out the best in people and make things happen.
Useful requirements:
- Understand the complex world of energy support funding.
- Experience of being a home energy advisor and/or managing home energy advice teams.
- A track record of business development, ideally in a social enterprise, charity or public service context.
- Competent with communications and social media.
- Confident in network and relationship building.
The client requests no contact from agencies or media sales.
Salary: £33,926 per annum (5 days)
Contract: Full or Part time available 4 or 5 days
Location: Hybrid. The post holder will be contractually based at Hospice House,Kings cross London. This role is eligible for the Hospice UK Hybrid Working Arrangement from the start of employment.
Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year)
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement -using Hospice UK’s supporting statement document – see below
Closing date for applications: Wednesday 22 May, 5pm
Interview dates: Wednesday 29 May and Thursday 30 May 2024. Interviews can take place in person in London or remotely via Zoom
The Role:
Join us at Hospice UK’s Compassionate Employers programme as we change how employers support their employees through grief, caring, and the end of life.
Since our launch in 2019, we've seen impressive growth, and now we need a talented account manager to help keep our clients happy and thriving. From NHS trusts and hospices to corporates, like Aviva and Deutsche Bank, you'll work with a diverse range of clients, so flexibility and tailored approaches are key.
We're after someone who can build strong relationships and think strategically to meet our clients' needs. You'll need to spot opportunities for growth and collaboration while ensuring our clients get the most value out of our programme. You don’t need to come from a wellbeing background, but we are looking for someone who is interested in this area and who shows a willingness to learn.
Most importantly, we want someone who cares as much as we do about making a real difference in people's lives at work. If you're driven to promote workplace wellbeing and eager to create positive change, come join us and help shape the future of the Compassionate Employers programme.
The Team:
We are a team of three that sit within the wider Income Generation and Grants directorate. The Compassionate Employers team includes the Compassionate Employers Programme Lead, Corporate Development Manager and the Compassionate Employers Executive.
Working together, we aim to support employers who need our workplace services, ultimately raising funds for hospices throughout the UK.
The Compassionate Employers programme and this role sit within our Corporate Development Team, within Income Generation and Grants. Compassionate Employers is a key part of Hospice UK’s Income Generation strategy.
Our Corporate Development Team works closely within and across the department. The focus in the team is on building partnerships with businesses, through commercial activity, fundraising or strategic support. Current corporate partnerships include several ‘charity of the year’ relationships, conferences and events, sponsorship, cause-related marketing partnerships, a supplier directory and a jobs board. As well as driving positive change for people affected by terminal illness and bereavement in the workplace, Compassionate Employers is an important income generation stream and ‘door-opener’ for Hospice UK.
Hospice UK:
Hospice UK is the national charity for hospice and palliative care. We provide support, leadership, expertise and advocacy for over 200 member hospices across the UK.
Our membership offer for hospices and their staff teams includes online resources, newsletters, conferences, networks, clinical and advocacy programmes. We bring hospices and sector partners together to discuss new ideas and collaborate in new ways, sharing good practice and celebrating the brilliant and innovative work that happens every day in hospices around the country.
How to apply
If you would like to apply for this role, please send the following documents to recruitment by Wednesday 22 May, 5pm
- Your CV. Ideally in Word format.
- A completed supporting statement form (link to new form)
- A completed equalities monitoring form
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel
Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above
Additional notes:
To be considered for this role you must have the right to live and work in the UK for your application to be progressed.
Hospice UK is an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.