Service delivery lead jobs in epping forest, essex

The balance of the role is approximately 2.5dpw HR and 1.5dpw Governance Support. Applications for a 2.5 days per week Head of HR role will also be considered. Please indicate which role you are applying for when you make your application. 

 Liberty is an independent campaigning organisation. It challenges injustice, defends freedom, and campaigns to make sure everyone in the UK is treated fairly. 

Liberty is a small organisation, which punches above its weight, delivering its work through a team of around 35 employees.   We are looking for a Head of HR and Governance Support who brings strong leadership and management skills, hands-on day-to-day delivery to support high-performing teams, and who has strong organisational skills and experience working at a senior level to be able to effectively support the Liberty board, and the board of Liberty's sister charity, The Civil Liberties Trust. 

You will line manager and work closely with the HR Officer to provide responsive, problem solving and supportive HR service to managers across the organisation and to work alongside, support and advise the Senior Leadership Team to develop and deliver a strong HR strategy embedding best practice and continuing to build a positive, inclusive and high- performing culture strongly aligned with Liberty's values.

You will also work closely with the Senior Leadership Team, the Board and the Finance and Governance Officer to ensure that both boards have the operational and implementation support they need to function effectively, including supporting the upcoming governance review. 

 We are looking for someone who enjoys working at both a strategic and operational level, who enjoys implementing effective systems, and embraces the opportunities and challenges of embedding values-led, anti-oppressive principles within a progressive organisation.

The successful candidate is likely to be qualified or QBE in HR, and have a good grasp of HR employment law, have experience of taking an organisation through transformational change and enjoy working with managers to get the best out of their teams. 

For further information click the apply button.

ID: 1652  FOOD Club Assistant, Family Action FOOD Clubs

Service: FOOD CLUBS

Salary: £27,594 FTE per annum, inclusive of Inner London Weighting (£16,556.40 pro-rata per annum, inclusive of Inner London Weighting)

Location: Tower Hamlets and Aldgate (multiple sites)

Hours: 22.2 hours per week (part-time/3 days – Wednesday 9-5, Thursday 9-5 and Friday 1-8pm)

Contract: Fixed term till 31 March 2026, with possibility of extension.

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

FOOD Club Support Worker will support all aspects of the day-to-day running of the programme, to ensure the clubs have high standards of service delivery.

You will have previous experience in at least one of the following environments: retail, health & safety, environmental health, education and/or previous work with families

You will have an enthusiasm for delivering high quality customer service and have a clear understanding of food hygiene standards and procedures.

Main Responsibilities:

Our FOOD (Food On Our Doorstep) programme aims to: provide regular access to a sustainable supply of food to people at risk of food insecurity; encourage families to access local support services and be signposted to other agencies; increase disposable income for local families to improve life chances and wellbeing; reduce the amount of food being sent to landfill in the UK by utilising surplus food.

Key tasks and responsibilities:

1. Supporting all aspects of the day-to-day running of the programme to ensure the clubs have high standards of service delivery.

2. Supporting the FOOD Club Coordinator to carry out regular compliance checks to ensure the quality and safety of the service, in order to protect service users and Family Action.

3. Ensuring all aspects of the role are carried out in line with food safety/hygiene standards.

4. Ensure volunteers are using up-to-date allergies forms to prevent any risk to service users.

5. Support the FOOD Club Coordinator with financial checks, stock control, recruitment, induction and training of volunteers.

6. Recording accurate data to enable the FOOD Club Coordinator to report on KPIs, including uptake of the scheme, service user income, and the positive financial impact on families.

7. Encourage regular attendance at FOOD Clubs to ensure income is maintained and to prevent food wastage.

8. Provide regular feedback to the FOOD Club Coordinator on the quality of food and resources from suppliers.

Main Requirements (for details check the job description and person specification):

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced level.

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays pro rata.

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Redirect to Recruiter” link above and fill out our digital application form

· Closing Date: 19 December 2025

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Ayla Buruyan.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Social Development Direct is a mission-driven, international development consultancy with a global reputation for excellence in gender equality and social inclusion. As a social enterprise subsidiary of Plan International UK, we combine commercial agility with a deep commitment to social change.

We are seeking a Managing Director who will lead the next phase of SDDirect’s development, advancing the organisation’s influence and impact. 

The Managing Director will report into the CEO of Plan International UK and the SDDirect Board, and will provide inspirational leadership to SDDirect’s talented and motivated executive and staff, ensuring the organisation continues to deliver excellent technical quality alongside sustainable commercial performance.

This role offers a unique opportunity for a dynamic, values-led and engaging leader, with drive, resilience and commercial acumen.A high level of commercial awareness combined with a social justice technical background, and a proven track record of successfully leading and managing a commercial enterprise, consultancy or similar organisation or unit in the international development sector, is highly preferable for this position.

For more information about the company, role and responsibilities, please find the full job description and person specification below. 

How to Apply: Please click 'Redirect to recruiter' for details on how to apply for this position.

If you would like a confidential discussion about the role, please get in touch with Sue Griffiths, Managing Director, to arrange this. Contact details can be found in the job description.

About the Early Years Assistant role 

We are seeking enthusiastic bank staff to provide flexible cover for staff absences at our vibrant 59-place nursery, located in the Coin Street neighbourhood centre on London’s South Bank, just minutes from Waterloo and Blackfriars stations. As part of a dedicated team of educators supported by two experienced senior teachers, you will help ensure the smooth running of the nursery by assisting with mealtimes, activities, general care, and safeguarding the welfare of children. Our nursery is part of a wider Family and Children’s Centre, which offers holiday play schemes, activity camps, and a creche facility to support parents in training and development. Using our unique surroundings for real-life learning, we put each child at the centre of their learning journey. Cover will be provided on an ad hoc basis within our shift rota (8am–6pm). 

This will be a zero-hours contract which means that there are no guaranteed hours per month - you may be requested to work on an ad hoc basis, and sometimes at short notice. 

To be successful you will need to demonstrate the following 

• A child-centred approach to teaching using creative and exciting methods to engage and stimulate. 

• A can-do and enthusiastic attitude. 

• Excellent spoken and written English. 

About Coin Street Community Builders 

We provide the opportunities and spaces for people to lead their own change.  

Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality spaces to live, work and play on the land that we own.  

We promote enterprise, creativity, and lifelong learning whether that is through providing employment, volunteering opportunities, nurturing enterprise, or delivering programmes and activities.  We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.  

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.

Contract   

Casual, Zero-Hours (may include evenings and weekends) 

Salary   

£14.13 per hour 

Extras 

• Equivalent of 35 days annual leave (including Bank holidays), pro rata for part-time staff. 

• Auto-enrolment qualifying pension for zero-hours staff 

• Health and wellbeing support, including online mental health therapy sessions.   

• Free gym membership at Colombo, annual flu jabs. 

• Commitment to training and development. 

Closing Date   

We will review applications as they are submitted and will contact candidates on a rolling basis.

Successful candidates will be required to undertake an Enhanced DBS check.   

Want to work in a vibrant, dynamic and youth driven organisation that is protecting children’s health by transforming the food system?

Be part of the creative, agile and growing team empowering Bite Back’s exceptional teenage activists. As our Director of Finance and Operations you will make a real difference to our mission to help make the food system healthier and fairer.

As a key member of the Leadership Team, the Director of Finance & Operations provides strategic and operational leadership across finance, people, digital, operations and governance. They ensure the charity is financially sustainable, well-run, compliant and values-driven, so that our resources, systems and culture are aligned with our mission.

They will be accountable for the following areas:

Strategic leadership & organisational development

• Act as a strategic partner to the CEO and Leadership Team, shaping organisational strategy and translating it into robust financial, people and operational plans.

• Lead the annual organisational planning cycle, ensuring objectives, budgets and KPIs are aligned to the strategy and are realistic, affordable and measurable.

• Champion a culture of accountability, inclusion, learning and collaboration across the charity, role-modelling our values in leadership and decision making.

• Provide clear, insight-driven analysis and recommendations to support major strategic decisions (e.g. growth, new programmes, partnerships, investments, cost management).

• Lead and develop the Finance & Operations team (Finance, Fundraising, HR, IT/systems, operations) building a high-performing, service-oriented function that supports colleagues to deliver impact.

Financial strategy, planning & stewardship

• Develop and keep under review the charity’s financial strategy, ensuring long-term sustainability, appropriate reserves and effective use of resources.

• Lead and coordinate the annual budget and medium-term financial planning process, working closely with budget holders to create robust, activity-based budgets.

• With the support of the Senior Finance Manager, provide timely, accurate and insightful financial reporting to the CEO, Leadership Team and Board, including management accounts, restricted funds reporting, cashflow and forecasts.

• Maintain robust financial controls, policies and procedures, ensuring compliance with relevant legislation, accounting standards and Charity Commission / Companies House requirements.

• Lead the relationship with external auditors and oversee the annual audit process, ensuring high-quality statutory accounts and a culture of continuous improvement in financial controls.

• Oversee financial aspects of funding bids, contracts and grant reporting, including costing models, financial due diligence and project / restricted fund monitoring.

People, culture & HR

• Champion Bite Back’s values - Fresh, Resilient, Respectful, Energetic, and Real - in all your work.

• Provide strategic oversight of HR, working closely with the HR & People Manager on people strategy, workforce planning, recruitment, employee relations and HR operations.

• Champion a positive, inclusive and psychologically safe workplace culture. Lead on embedding diversity, equity and inclusion (DEI) across the organisation, shaping recruitment, policies, culture and practices so that staff from all backgrounds feel welcomed, represented, supported and able to flourish.

• Lead the organisation-wide objective-setting and performance management framework, ensuring clear expectations, regular feedback and fair, constructive review processes.

• Oversee learning and development approaches so that staff and managers have the skills, tools and support to perform at their best and develop their careers.

• Ensure all people-related policies and procedures (including safeguarding where appropriate), are up-to-date, legally compliant, values-aligned and consistently implemented.

• Oversee pensions, insurance, payroll and benefits ensuring these are well-managed, compliant and provide value for money.

Digital, data, IT & systems

• Work alongside the Digicomms team to support the organisation’s digital and technology strategy, ensuring systems and tools are fit for purpose and future-focused.

• Ensure the charity’s CRM (Salesforce) is effectively governed, embedded and used across the organisation, with clear ownership, training and data standards.

• Oversee data protection and information security, ensuring GDPR compliance, robust data governance and adherence to frameworks such as Cyber Essentials where relevant.

• Manage relationships with IT and systems suppliers, ensuring contracts are well-specified, performance is monitored and services deliver value for money.

• Lead the design and continuous improvement of cross-organisational systems and processes to reduce duplication, improve user experience and increase efficiency.

Operations, facilities & supplier management

• Oversee the effective management of the charity’s co-working space in Fivefields and any hybrid / remote working arrangements, ensuring they are safe, inclusive and support collaborative working.

• Plan for future workspace needs in line with organisational growth, culture and budget.

• Lead procurement and supplier management, together with the Operations & Contracts Manager, for key operational services, ensuring contracts are well-managed and aligned with our ethical, environmental and sustainability commitments.

• Ensure robust health and safety arrangements are in place and implemented across all activities, including appropriate policies, risk assessments and training.

• Oversee business continuity planning and disaster recovery arrangements so that critical operations can continue in the event of disruption.

Governance, risk & compliance

• Act as Company Secretary and secretary to the Board, ensuring effective governance processes and high-quality information flows between the executive and trustees.

• Ensure timely and accurate compliance with Charity Commission, Companies House and any other regulatory or funder requirements, including statutory filings and returns.

• Lead the development, maintenance and regular review of the organisational risk register, ensuring an appropriate appetite for risk and clear mitigation actions.

• Provide assurance to the Board and its committees on the effectiveness of internal controls and compliance frameworks across finance, HR, data protection, health & safety and other key areas.

• Coordinate the review, approval, communication and implementation of organisational policies, ensuring staff are inducted, trained and clear on their responsibilities.

• Support the Chair and CEO in planning Board and committee agendas, ensuring trustees are well-supported to discharge their duties and have appropriate information to make decisions.

Role

Working within the Individual Giving team, you’ll have a varied role managing and supporting the delivery of supporter-centric fundraising appeals which will recruit, retain and/or develop supporters across the cause-led, gaming, in memory and legacy programmes. These appeals will include utilising online and offline channels such as direct mail, organic and paid social advertising, email, private sites, SMS and telemarketing.

This role would suit someone with some experience of marketing or fundraising or who would like to expand their experience of Individual Giving.

What we’re looking for

• Direct marketing or related experience, including planning, delivering and evaluating campaigns.
•  Knowledge of direct marketing methods to recruit, retain and grow supporters.
• Ability to write engaging, emotive copy for varied channels and audiences.
• Experience managing suppliers and working with supporter databases, including audience segmentation.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Ability to work quickly, accurately and independently, using initiative.
• Skilled at building collaborative relationships internally and externally.
• Fast learner with strong prioritisation and evaluation skills.

What we offer

• Hybrid working between home and our Head Office in Holborn (3 days a week in the office)
• Flexible working around our core hours of 10am to 4pm
• 25 days annual leave rising with length of service
• Closure at Christmas (additional 3 days)
• Training, support and development opportunities
• Access to the Charlie HR discount scheme and other discounts opportunities
• Range of wellbeing initiatives including access to an employee assistance programme (WeCare) designed to save money and improve your physical, financial and mental health and wellbeing and free eye tests and contribution towards any glasses required for work purposes

How would you like to work with nursery age children and help inspire the next group of Coin Street champions?

Do you have a level 2 or 3 qualification in working with children?

How would you like to be part of a friendly team doing a job that makes a difference to children’s lives in an organisation that puts people before profit?

If the answer is YES then we would like to hear from you

Coin Street Nursery have a fantastic opportunities for experienced, energetic, and enthusiastic early years educators to join our team. 

We are looking for people who have: 

• a recognised qualification in childcare, ideally NVQ Level 3 or above or NVQ Level 2
• appreciate the importance of parent partnership
• knowledge of how to support children’s learning and development 
• a can-do and enthusiastic attitude
• an understanding of how to safeguard and protect children

What can we offer you?

• Competitive salary (based on your qualification and experience)
• Flexible working days for better work-life balance
• Access to high quality training
• Coaching and mentoring support
• Generous pension at 8% - 5% from the employer if you contribute 3%
• 20% discount of childcare fees
• 35 days off a year, including 8 bank holidays, 3 days off between Christmas and New Year (additional days awarded for long service)
• Personal development grant of up to £1,000 per year

There's more… 

• Six inset days per year (three for nursery staff only and three with the wider Coin Street team)
• Refer a friend bonus of £500 for existing employees
• Health and wellbeing package including a confidential employee assistance programme and online therapy sessions plus free gym and daily fresh fruit
• Season ticket loan and cycle to work scheme (on completion of probation)
• Staff social events (summer BBQ and Christmas party)
• Opportunities to join Coin Street committees (for example the Black lives Matter Race & Equality Steering Committee, Inset planning, staff social committee)
• Local retail (star card) and online discounts

Contract
Permanent, 35 hours per week (shift rotas). We are open to part-time options.

Salary
£29,172 per annum at Level 3 qualified

£28,110.18 per annum at Level 2 qualified 

Successful candidates will be required to undertake an Enhanced DBS check. 

The Beyond Food Foundation is looking for a Head Training and Events Chef.

Do you have the skills to train groups of young people and vulnerable adults to achieve amazing things in the kitchen? 

Do you want to be part of helping to change people's lives?

We are looking for someone inspirational to lead on our in-kitchen skills training and drive high standards of food production across all training and events. 

You will bring industry insights and experience to the role, leveraging these to support trainees into further training, work or volunteering roles in hospitality.

Our programmes are built around the kitchen and dining table, you will work closely with a Food Engagement Lead to craft sessions and experiences to leverage the power of food for changing lives. 

£40,000 - £44,000 experience dependant -  40hrs per week -  Generally Monday - Friday. 

The Foundry, E6 5NX and across London as required. 

28 Days annual leave + bank holidays.

Chief Executive Officer - FoodCycle
Location: Vauxhall, London (flexible working; regular travel to Projects and for meeting with key stakeholders required)
Salary: circa £75,000
Contract: Permanent, full-time (35–37.5 hours per week)

Are you ready to lead FoodCycle through a period of consolidation and sustainable growth, protecting its volunteer-led, guest-centred model while building reliable income streams and scaling proven pilots?

About FoodCycle
FoodCycle is a national charity running volunteer-powered community dining projects that combine rescued surplus food, spare kitchen space and local volunteers to deliver free, hot, sociable three-course meals. Our work sits at the intersection of food-waste reduction, food-poverty relief and loneliness prevention. Nationally scaled but locally delivered, FoodCycle has grown rapidly, enjoys strong volunteer goodwill and is developing promising trading and schools pilots to strengthen sustainability.

As our next CEO you will:

• Shape strategy & impact - co-create and implement a clear 3–5 year strategy and a focused 12-month operational plan with measurable milestones.

• Stabilise leadership & culture - provide visible, warm and practical leadership across Projects; develop the senior team and protect volunteer trust.

• Secure financial sustainability - own the income strategy, diversify revenue across trusts, individual giving, corporate partnerships and trading, and present credible cashflow plans to the board.

• Build commercial & trading capacity - drive Manor House and other trading pilots towards viable, repeatable income models.

• Safeguard quality & risk - ensure robust safeguarding, food-safety and operational thresholds for opening new Projects.

• Raise profile & partnerships - act as FoodCycle’s principal ambassador to corporates, funders, local authorities and policy audiences.

Who you are

• A senior leader with experience stabilising and growing people-facing, delivery-focused organisations.

• Proven at generating income from multiple streams, with commercial fluency to develop simple trading models and convert corporate engagement into lasting partnerships.

• Financially literate - comfortable owning budgets, forecasting and discussing risk with trustees.

• Excellent at people and change management - able to build and motivate small national teams and large volunteer cohorts.

• Data-driven, curious and pragmatic - tests pilots, embeds what works and sets clear go/no-go criteria for scale.

• Values-driven and visible - passionate about food justice, guest dignity and volunteer leadership.

• Right to work in the UK and satisfactory DBS checks required.

Why FoodCycle?

• Lead a nationally recognised, volunteer-led movement tackling food waste, food poverty and social isolation.

• Play a pivotal role growing promising trading and schools pilots to create sustainable income.

• Work with an engaged Chair and committed board, and a small, passionate national team.

• Be part of a friendly, non-hierarchical culture where leaders are visible in Projects.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill at via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 19th January 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are recruiting a Support Technician (End User Computing)  who will be based in our office in London. This role could be an ideal opportunity for a recent college or university leaver. We are prepared to shape the role to suit those who come from a wide range of experience. Alternatively, the role could be tailored for someone with substantial experience, leveraging their expertise to deliver value on more senior-level tasks and strategic projects.

Your goal is to ensure that every member of our 100+ staff has the equipment, access, software, security, and training needed to help us achieve our vision of a thriving Kingdom economy. 

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

The Role
The Law Society of England and Wales is looking to recruit an experienced Member Engagement Manager to join our Membership Engagement & Services Team. Working in collaboration with internal and external stakeholders, the role will be responsible for developing and co-ordinating the delivery of tailored membership services and engagement programmes that deliver increased awareness, take-up and satisfaction with the member offer. The successful candidate will also be responsible for identifying and developing ways to improve members' experiences and needs via our products and services.

What we're looking for
You have experience researching and analysing market or member needs and using these insights to improve services, products or experiences.
You can produce high quality content and engagement activities such as seminars, webinars, videos, e newsletters and written communications, and have led their design and delivery for large and diverse audiences.
You communicate clearly and effectively, both in writing and in person.
You bring strong project management and prioritisation skills and can balance multiple workstreams while maintaining both strategic focus and attention to detail.
You also have excellent interpersonal and stakeholder engagement skills, with the ability to build relationships, influence others and bring stakeholders together around shared goals.

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong and collegiate membership engagement team and a brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

The role is office-based though we embrace hybrid working. We currently work to a team charter where we work together from the office two days per week, or more as needed. There is a generous flexible benefits package, a friendly and supportive working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

About The Role

Whilst this is a home-based role, you will be required to live in and travel across London. 

We have a fantastic opportunity available for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.
From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives.  The successful candidate will be able to deliver first-class relationship and account management, maximising retention as well as driving opportunities to secure new income within London (from prospecting through to pitch development and delivery).

Our team have a wealth of experience and skills to support you, and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.

Location: This is a homeworking role. You will be required to regularly travel across London to meet supporters on a weekly basis and occasionally attend internal meetings at locations across the country, including our flagship offices (London, Birmingham, Warrington, and Belfast). You must reside in the UK and have the correct right-to-work documents to work in the UK. 

Key Responsibilities:

- Demonstrable experience in relationship and community fundraising, or the ability to show transferable skills from a similar role.
- Strong understanding of budgeting, forecasting, and financial management.
- Proven experience in identifying, developing, and securing new business opportunities.
- Experience delivering excellent supporter stewardship and/or customer care.
- Ability to analyse data and insights to inform decisions and improve performance.
- Proven track record of achieving both financial and non-financial targets.
- Ability to work remotely and independently, with flexibility to travel across a wide geographic area

What you’ll focus on:

- Communicating with confidence, warmth, and clarity with a wide range of stakeholders.
- Using digital tools to manage projects, track progress, and share impact.
- Collaborating with colleagues across teams, balancing multiple priorities and deadlines with ease.
- Using evidence and feedback to shape effective decisions.
- Staying organised and detail-focused, ensuring every project runs smoothly and delivers great results.

About Alzheimer's Society - who are we and what’s our mission?

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Programme Support & Knowledge Director

Contract: Permanent, Full Time

Location: The role can be based in the London, United Kingdom, Ethiopia, Tanzania, Nigeria, Ghana and Rwanda, subject to right to work eligibility in the respective countries.

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: Salaries and benefits will vary in line with the location of the successful candidate and depending on experience.

UK: £75,916 - £79,912 per year with excellent benefits.

Ethiopia: ETB 13544181 - 19864798.8 per year with excellent benefits.

Tanzania: TZS 217215222.3 - 304101311.22 per year with excellent benefits.

Nigeria: NGN 81860262.3 - 106418340.99 per year with excellent benefits.

Ghana: GHS 1200723 - 1681013 per year with excellent benefits.

Rwanda: RWF 95234280.3 - 133327992.42 per year with excellent benefits. 

Salaries and benefits for other countries will vary in line with the location of the successful candidate and depending on experience.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Programme Support & Knowledge (PSK) team is a critical and dynamic unit within WaterAid UK’s International Programmes Department (IPD), working across 17 countries in Africa and Asia. PSK is a diverse and motivated group of over 20 technical specialists and advisors committed to bringing sustainable WASH to the world’s poorest and most marginalised people.

About the role

As our Programme Support and Knowledge Director, you will play a key role in delivering our mission by providing strategic leadership to the PSK team and the wider IPD, as part of the department’s SMT. You will also input into organisation-wide initiatives, external collaborations and global networks to drive sustainable change.

In this role, you will:

• Provide strategic and technical leadership to WaterAid UK’s programmes
• Lead the Programme Support & Knowledge Team
• Lead programme learning and knowledge management
• Oversee programme support and capacity development
• Support fundraising, external engagement, partnerships and communications
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Extensive and deep experience in WASH development across multiple contexts
• Strong technical WASH skills – e.g. sustainable rural and /or urban water supply service delivery and management, climate resilient WASH, 
• Systems-thinking capability to support transformational WASH programming
• Proven ability to lead strategic, impactful initiatives in large organisations
• Strong understanding of planning, monitoring and evaluation in development
• Experience in knowledge management, learning and capacity development
• Proven experience of developing propositions and donor engagement and
• A track record of leading high-performing teams and supporting change

Although not essential, we’d prefer you to have:

• Working knowledge of French, Portuguese or Spanish
• Experience leading or managing applied research
• Experience establishing and promoting technical standards.

Closing date: Applications close 12:00 PM UK time on December 21st 2025. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

About the opportunity
Action Tutoring is the largest tutoring charity in the country. At the heart of our work is closing the attainment gap for pupils facing disadvantage in the UK by harnessing the power of tutoring. We are seeking an inspiring and strategic Interim Chief Executive Officer (maternity cover) to lead our growing charity, ensuring the charity continues to achieve benchmark-beating results for the pupils we support. In 2025-26, our work will reach 7,000 pupils supported by more than 80 staff and 2,500 volunteer tutors.  This role would suit someone with experience of interim senior leadership roles, wanting to make a difference in an area with proven impact on outcomes for children and young people.

Closing date: Wednesday, 17th December 2025
Interviews: Between 8th and 16th January 2026
Start date: Ideally, Monday, 23rd March 2026
Contract and hours: Fixed-term, 9 to 12-month maternity cover. We are open to discussions regarding the working pattern, and welcome applications for 0.8 FTE up to 1 FTE. A full working week is 37.5 hours. We offer flexible working hours. The core working hours are 9:30 AM to 4:00 PM. Applications from candidates seeking a secondment are welcome.
Location: Hybrid working with 2 or 3 days per week, in London, dependent on meetings and occasionally with short notice. Our London office address is: Fivefields, 8-10 Grosvenor Gardens, Victoria, SW1W 0DH
 

Duties and Responsibilities
The Interim CEO (maternity cover) is responsible for maintaining the high performance of the charity, overseeing the delivery of key strategic goals in line with our mission and aims. During the period of this appointment, you will lead the organisation through its annual school sales process (Spring 26), ensure the successful delivery of a key strategic project testing AI in our delivery model (Summer and Autumn 26) and set the organisation up for success in a new academic year (Autumn 26).

Vision, Strategy and Delivery

• Working with the Board to implement the vision and mission of the charity.
• Responsible for implementing the agreed strategy.

People and Cultural Leadership

• Overall people and cultural leadership, empowering the team the maintain the positive working culture with behaviours that align closely to the charity’s values.
• Ensuring operational excellence is maintained across the organisation.

Advocacy

• Representing Action Tutoring externally to a range of stakeholders, including school leaders, policymakers, the media and funders, to raise the profile of Action Tutoring and awareness of the cause.
• Sustain constructive working relationships with other education charities, sharing good practice and working collaboratively to improve educational outcomes.

Finance and Fundraising

• Overseeing financial management of the charity supported by the Director of Finance & Operations. 
• Lead fundraising alongside the Head of Philanthropy to ensure fundraising targets set by the Board are met.

Line Management

• Direct line management of the Senior Leadership Team (3 Directors), the Head of Impact & Quality and the Head of Philanthropy, covering the five departments of the organisati

A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert.

Person specification
Qualifications criteria:

• The right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 

• Proven track record as a CEO in a not-for-profit organisation, experience as an Interim CEO is desirable but not essential. The ability to get up to speed quickly will be vital. 
• Experience of working within a delivery-based organisation and an understanding of how to ensure quality, efficiency, and impact in that context.
• Commercial mindset, with proven success in fundraising and/or sales targets to meet set targets and secure income for ongoing operations.
• Experience overseeing pilots of new delivery modes, applying a theory of change approach to learning.
• Experience in developing and executing strategic plans and complex projects to achieve organisational vision and mission.
• Strong communication skills, with experience representing organisations externally to various stakeholders (e.g., school leaders, partners, funders).
• Understanding of the education sector, and the needs and drivers of stakeholders across the education space.
• Ability to diagnose and dissect complex problems and encourage scalable solutions to novel issues.
• Experience in empowering senior leaders and the wider organisations to meet ambitious targets.
• Ability to foster a positive working culture, aligned with Action Tutoring’s values.
• Strong financial management skills.
• Knowledge of governance structures and experience in working closely with a board of trustees, including managing strategic risk.
• Comfortable with data and committed to driving impact across the organisation.

You will be likely be more successful in this role if you have the following personal attributes: 

• Passion for addressing educational disadvantage and closing the attainment gap.
• Collaborative mindset and the ability to build strong, constructive relationships with other organisations and charities, fostering collaboration and sharing of best practices.
• High ethical standards and personal integrity, with a commitment to transparency and accountability in leadership.
• Resilient and adaptable with the ability to thrive in an evolving and challenging external environment, and to adjust to shifts in the education landscape.
• Strong commitment to fostering a diverse and inclusive working environment.