Service delivery manager jobs in bolsover, derbyshire

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Funded by the Department for Education, the National Peer Support Service for England is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and over two years of delivering a national service that has set up 145 new groups.

This role is community-based and focuses on engaging kinship carers, bringing them together to form peer support groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.

You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.

About you

We are seeking a dynamic person located in or close to Greater Manchester, and willing to travel into priority areas across the North West of England who possesses the drive, passion, and skills to: 

• Establish new peer support groups across a diverse range of communities 
• Supervise a small team of Peer Support Development Officers 
• Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives 
• Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
• Support the sustainability of existing Peer Support Groups, taking the lead from the Hub (our network support Team)
• Keep precise records to create reports, extract learning, and share key insights throughout Kinship, enabling the organisation to enhance our services and products continuously

In the role of Senior Peer Support Development Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers. 

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.

An essential requirement of the role is to be a driver with access to a vehicle for work purposes.

Essential requirements include:

• Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
• Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
• Experience developing peer support communities.
• Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.  
• Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection.  
• Evidence of delivering training/support to volunteers, 
• Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries.  
• Understanding of safeguarding particularly around vulnerable families.  

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Deborah Fox. Please include your notice period and earliest availability to start in your cover letter.

• Application deadline:      11.59pm, Thursday 26 June 2025
• First interview:                 We will hold ongoing online first-round interviews as we receive applications. Final interviews will be held face-to-face in Manchester on Thursday 3 July 2025

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

Job title: Marketing Manager

Reports to: Charis Evans, Managing Director, CST Professional Development

Location: Home-based, with occasional travel for meetings and events. We provide equipment to support you working from home and pay reasonable expenses when you need to travel for work.

Salary: £40,000-£45,000 a year.

Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.

Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years.

Working hours: Full time, 37.5 hours a week. We are happy to consider part time and flexible working options.

Job overview We are seeking an experienced and dynamic Marketing Manager to lead and execute marketing strategy for our conferences, events, membership and consultancy services within the education sector. The ideal candidate will play a pivotal role in promoting the CST brand, increasing attendance and engagement at our events and driving membership and business growth through strategic marketing activities. They will also line manage, support and develop a Marketing Executive.

Key responsibilities

1. Developing and implementing integrated marketing strategies for CST’s services, aligned with organisational goals and values.

2. Working closely with key stakeholders to define and achieve marketing goals and income targets.

3. Engaging with CST thought leadership and policy output to understand key trends in the school trust sector and undertaking competitor analysis to identify opportunities for CST in the education market.

4. Understanding CST membership engagement data and using it to inform the planning and execution of multi-channel marketing campaigns that build audiences and pipelines for CST events and services.

5. Managing marketing calendars to ensure timely delivery of campaigns, in line with the events, communities and membership calendars.

6. Overseeing the creation of compelling marketing materials including, brochures, landing pages, social media and email campaigns, blog content and promotional video.

7. Collaborating with subject matter experts in-house and across a wide range of partners to produce thought leadership and guidance for the benefit of CST members.

8. Supporting the delivery of conferences and events and working in partnership with the events team and external partners to ensure seamless integration and quality assurance of marketing and operational activities, including onsite branding and promotional activities.

9. Working closely with CST’s Head of Communications to manage the services areas on CST’s website.

10. Build relationships with CST partners and other sector organisations to identify and create cross-promotional opportunities.

11. Using the CST CRM and other analytics platforms to report on the performance of marketing activities.

12. Any other duties that may be delegated by the MD of CST PD.

Person specification

Essential skills and experience

• 5+ years marketing and communications experience, ideally in the education or membership sector, including experience of managing people.

• Output focused, able to execute a range of communications across channels efficiently.

• People-centred, adept at forming and maintaining positive relationships with colleagues and external stakeholders.

• Fluent and precise, an excellent communicator who writes well and oversees good design.

• Data driven, with a relentless focus on monitoring impact and hitting ambitious targets.

• Proficient with CMS, CRM and marketing automation tools and analytics software.

• Familiar with Adobe Creative Cloud suite and Canva

• Highly organised, with the ability to prioritise and work to tight deadlines.

• Committed to ongoing development of themselves and their colleagues.

• Someone that embodies the Nolan Principles and acts with integrity and discretion.

• Aligned with CST’s aims to promote education for public benefit.

• Skilled at working remotely as part of a close-knit team. Desirable skills and experience

• A degree and/or professional qualifications in marketing and/or communications

• Membership of the Chartered Institute of Marketing

Position title:

Networking and Events Manager

About Us:

Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise.

Role Overview:

The Networking and Events Manager will be responsible for sourcing, developing, and maintaining relationships with a variety of strategic partners within the UK, including university societies, community groups, children’s afterschool clubs such as scouts/brownie, businesses, and other UK organisations that align with our mission and values. They’ll manage a team of events professionals, leading on our events, volunteer and relationships strategy. The ideal candidate will have a strong ability to build and nurture relationships, identify opportunities, and support the long-term sustainability.

Essential candidate will:

· Right to work in the UK

· DBS Certificate at suitable level / undertaking to cooperate to obtain a DBS Certificate at suitable level

· Declaration of any actual, potential, or perceived conflicts of interest (ie any relationship or affiliation with individuals currently employed by or associated with the organisation)

· Be educated to degree level or higher.

· Have experience in managing charity relationships

· Have experience in managing fundraising events

· Team leadership experience.

· Possess excellent communication and presentation skills.

· Be self-reliant with strong writing abilities.

· Be honest and willing to travel to meet with partners and work flexible hours.

· Be proficient in IT, with strong working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.

· Possess suitable administrative experience within a professional environment (internal communication, reporting, documenting; demonstrate exceptional writing, editing, and speaking skills).

· Be well versed in different fundraising requirements and strategies.

· Suitably experienced in strategic marketing and advertising.

· Possess a flexible approach to tasks and responsibilities.

· Possess a high level of social skills

· Be comfortable presenting to senior leaders

· Be comfortable speaking to large groups of potential partners

Desirable:

· Knowledge of fundraising, preferably in an Islamic charity.

· Experience with task management software.

· A basic understanding of Islamic values and Muslim practices.

· An awareness of Health and Safety values.

· Full licence and access to a car to drive to meet with community leaders, partners potential event venues and collaborators.

· Multilingual Skills

This role at Muslim Hands is dynamic and varied, perfect for someone who excels at multitasking and managing multiple events simultaneously. We seek a creative individual who consistently upholds high standards in their work. You must be highly organised, detail-oriented, and genuinely passionate about fundraising and event management. At Muslim Hands, we prioritise building long-lasting relationships with our partners and collaborating with them to make a significant humanitarian impact through meaningful national and international fundraising projects by being united for the needy.

Deadline for applications is 28th June 2025 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful. 

The Charity and the Vision.  

Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030.  

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection. We are now looking for an experienced Events Manager to join our small but effective team.

Role Mission:

To be at the heart of planning, promoting and delivering diverse, exciting, and high-impact events that will engage supporters, create bonding opportunities for families, and connect our team.

This role will be accountable for:

Supporting the event owner in the successful planning and execution of all events across the charity, including the Families, Supporter and Operations Teams at Scotty's. This will include developing, promoting and delivering a range of events that align with our mission and values, drives supporter engagement, cultivates opportunities for our families to bond, and provides team collaboration.

What are the 3-month goals for this role:

· Can articulate the charity’s goals, culture, and impact, and how the Events Manager role supports this to happen. 

· Has a good understanding of the events plans for each team and the upcoming and year to view calendar of events.

· Establish initial contact with key stakeholders, including team members, partners, and supporters.

What are the 6-month goals for this role:

· Conduct an audit of current event plans and materials and speak with at current partners for feedback and learnings.

· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.

· Identify and qualify suitable venues for upcoming events, ensuring they align with the charity's mission and values

· Establish success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.

What are the 9-month goals for this role:

· Improve specific performance metrics, such as event budget management, event marketing effectiveness, and attendee satisfaction within the first nine months.

· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.

· Track success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.

What are the key responsibilities of this role:

• Develop and implement event plans with clear deadlines, ensuring all tasks are completed on time and within budget.
• Coordinate with our partners and suppliers, ensuring required service levels are met.
• Identify and secure suitable venues that align with the event's theme and requirements.
• Negotiate with venues to obtain the best deals, ensuring cost-effectiveness without compromising on quality.
• Arrange catering services that meet the dietary needs and preferences of attendees.
• Book travel and accommodation for team members, families and other guests as needed, ensuring comfort and convenience.
• Assist with communications and marketing efforts to promote events and increase attendance.
• Manage event setup and takedown, ensuring all elements are in place and the venue is left in good condition.
• Oversee the design, sourcing, ordering, and delivery of branded materials (e.g., welcome packs, T-shirts, banners) to enhance the event experience.
• Write accurate risk assessments and ensure event safety, particularly for children, by identifying potential hazards and implementing preventive measures.
• Accountability for health and safety compliance at events, adhering to legal requirements and best practices.
• Implement appropriate safeguarding measures at events attended by families, ensuring the safety and well-being of all participants.
• Coordinate event activities, ensuring they run smoothly and according to schedule.
• Arrange and facilitate pre- and post-event meetings (e.g., briefings, wash-ups, debriefs) to ensure all team members are informed and any issues are addressed.
• Adhere to budget constraints set by the Event Owner, ensuring all expenses are accounted for and within limits.
• Provide appropriate updates to the Event Owner and team members accordingly.

What we’re looking for:

• Friendly, enthusiastic and socially-focused – outgoing, warm and friendly, you quickly connect with others and build effective working relationships.
• A motivating and persuasive communicator – your communication style will provide the information needed in an informal manner.
• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
• Confident use of technology – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.

Skillset and Experiences Required:

Essential

· You’ll have a proven background in event management.

· Proven ability to build rapport and influence key decision-makers.

· Ability to manage multiple projects simultaneously while ensuring effective execution.

· Passion for developing innovative fundraising initiatives.

· Self-motivated and positive. Thriving in independent work environments while remaining committed to team goals.

· You’ll have a proven background in event management, ideally within the charity sector.

· Excellent organisational skills, a keen eye for detail, and the ability to engage with stakeholders at all levels. A strong understanding of health and safety, and fundraising legislation.

· Planning, coordinating, and executing all aspects of fundraising events, including venue selection, logistics, budgeting, and marketing. 

· Managing event timelines, budgets, and vendor relationships to ensure seamless execution and cost-effectiveness. 

· Developing and implementing strategies to maximise event attendance and fundraising revenue.

Desirable

· Knowledge or experience of or with the military community.

· Events Management experience within the charity sector.

Additional Information

· The role may require evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Embrace Change and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement. We do not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.

We encourage all qualified individuals to apply for employment within our charity and we are dedicated to providing a fair and inclusive recruitment process for all candidates.

The Snowdrop Project is the first organisation in the UK to provide long-term, community based support to survivors of modern slavery and exploitation. We aim to empower survivors of modern slavery and exploitation to recover from their experiences and thrive. We aim to reduce the risk of re-exploitation, to create and implement models of best practice and to share this knowledge with other agencies and individuals nationally and beyond.

We are seeking a proactive, confident and dynamic individual with experience in Community and Events Fundraising who shares our values as an organisation and is driven to make a difference. Your role will play a vital part in our Fundraising team and help us to deliver our aim of empowering survivors of modern slavery.

Position: Community Fundraising and Events Manager

Salary: £27,000 to £28,000 per annum, pro rata, pension paid at 4% contribution

Benefits:

• Monthly independent therapeutic supervision
• Cycle to Work Scheme
• Holiday Sacrifice Scheme
• Employee Life Insurance and ancillary benefits

Holidays: 6.6 weeks (pro-rata, including bank holidays) + your birthday off!

Contract Type: Permanent

Hours: 30 hours p/w (.8 FTE)

Working Pattern: hybrid and flexible, core hours agreed with Head of Fundraising

Location: Snowdrop Project Offices, Castle Green, 7 Castle Street, Sheffield, S3 8LT

Reporting to: Head of Fundraising

Collaborating with: Donor Relations and Communications Manager

Direct reports: volunteers as necessary

You'll be responsible for: 

• Leading on the community and events fundraising initiatives, strategy development and income generation
• Engaging with community groups, schools, faith groups and interested parties to cultivate and deliver a pipeline of community fundraisers in support of Snowdrop.
• Leading on the delivery of existing fundraising events as well as developing and delivering future events.
• Working closely with the Donor Relations and Communications Manager to create engaging marketing initiatives for events and community fundraising.
• Working with the Snowdrop Team to make an impact in our community, contributing to the development and success of the organisation.

Please see the Job Description document for full details and the Person Specification 

How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation. CVs will be screened and candidates will then be asked to complete a short application form and personal statement detailing how they meet the requirements on the person specification. 

Applications close on Monday, 16th June at 5pm, interviews Monday 23rd June

Please note - we will not be working with recruiters for this post. 

We’re looking for a Customer Service Specialist to join our busy Membership Team. You will develop relationships and engage with our key demographic – parents, guardians, schools and children – to provide outstanding customer service and increase membership sales, as well as supporting our charitable initiatives, processing bookings, dealing with payments, following up on concerns and ensuring we deliver on all our customer expectations.

Key Responsibilities

1. Prepare

a. Understand all aspects of Kings Active Foundation’s mission, our values and strategy

b. Understand our processes and policies to represent the organisation and deliver exceptional customer service

c. Become fully orientated in Kings Camps booking and Membership services

d. Understand and deliver departmental sales and service targets

e. Monitor performance of current initiatives and support the development of new initiatives to improve the customer experience and membership sales.

2. Sell

a. Provide excellent customer service to both new enquiries and existing members

b. Maximise bookings from potential and existing members

c. Proactive outbound communication to members to encourage bookings and gather feedback

d. Represent the Kings Camps brand and values consistently in all interactions

3. Service

a. Provide timely and appropriate response to enquiries, questions and complaints

b. Provide requested information to members via phone, email, socials, post or other means

c. Seek and support the delivery of our charitable initiatives, group and business bookings in line with pre-agreed targets

d. Ensure all child details are accurate, updated and provided to relevant staff

e. Respond to online and external feedback through multiple platforms

f. Provide other support for Membership or other departments as requested 

Benefits

Based at Sheffield Head Office

• Salary £24,000+ per annum dependant on experience

• 37.5 hours per week (Mon-Fri) within 8am-6pm but flexible to optimise maximum engagement (Our work involves extended hours and weekend work at peak times of the year)

• Hybrid working model between our Sheffield Head Office and home-working

• 20+ days annual holiday (increasing up to 25 days during length of service) plus statutory and additional discretionary holidays

• Auto-enrolment company pension with employer contributions

• Subsidised school holiday childcare provision (for 5-15 years)

• Secure, free onsite parking at Sheffield Office

• Report directly to Membership Manager with monthly 1:1 meetings

• Annual performance review 

Ideal Personal Specification

• 1-2 years’ experience in a customer service role

• Highly personable and a proactive team player

• Experience of working cross-departmentally and/or with external organisations

• High level of verbal and written communication with attention to detail

• Experience of compiling reports and data analysis

• Excellent digital and computing skills

• Motivated by; and supportive of; the mission and values of Kings Active Foundation

About Us

Established in 1991, Kings Active Foundation is a UK registered charity with a vision of a world where children love being active, and a mission to get children active, having fun and learning together. We are experts in using active games, sport and fun to connect with children via our activity programmes and we equip, enable, and inspire others to deliver activity programmes. We are a small team doing big things. We have a passion for our work and a desire to get more children active and improving their physical and mental wellbeing.

Our Safeguarding Promise

We are committed to safeguarding and promoting the welfare of children and young people. Safer recruitment is central to the way we work, and all staff and volunteers are expected to share our commitment to safeguarding, always creating an environment where young people feel safe and can thrive.

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for an experienced Senior Programme Funding Manager to secure crucial support from grant-making organisations and institutional funders.

• Drive strategic growth by mapping global programmes to UK funding opportunities, developing innovative strategies, and pioneering our humanitarian funding approach.

• Craft compelling partnerships by transforming programme insights into standout proposals and building strong relationships with like-minded funders.

• Collaborate globally with international teams to ensure funding applications reflect real community needs and align with expert input across safeguarding, finance, and programme delivery.

• Innovate by forming strategic partnerships with NGOs, research institutions, and development actors to co-create impactful new approaches.

• Lead grant processes from end to end, ensuring excellence in donor communications, reporting, and internal collaboration across departments.

• Maintain rigorous standards by managing due diligence, tracking progress in Salesforce, forecasting KPIs, and ensuring compliance with policies and best practice.

If you are an exceptional relationship builder, experienced in international development, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.

The deadline for applications is Friday 27 June 2025, 17.00 UK time. 

Please note: 

The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Do you have a passion for delivering training that really makes a difference?

At PWSA UK, we support individuals and families affected by Prader-Willi syndrome (PWS), a rare and complex genetic condition. With the right support, people living with PWS can lead safer, fuller lives. That’s why we’re developing specialist training for professionals in health, social care, and education.

PWSA UK is a small charity providing lifelong support to all those affected by Prader-Willi syndrome (PWS).

PWS is a rare genetic disorder that affects multiple aspects of a person's health and behaviour. Due to the complexity of the condition, specialised training for social care, health and education providers is essential to ensure proper support, care, safety, and quality of life for individuals with PWS.

We are looking for an experienced training manager who can lead our external training to make a real difference to the quality of care and support provided for people living with PWS.

We are looking for an inspirational, qualified trainer/practitioner with experience and knowledge of health, education and social care provision to develop and deliver external training for a range of service providers.

This is a new role with PWSA UK with opportunity to scope and develop PWS specialist training and increase our impact.

If you are skilled in developing and providing training and engagement activities to diverse audiences in a professional and collaborative way we would love to hear from you.

The role is for 3 days a week, is home based and you will need to be able to travel throughout the UK.

For someone to be successful with us, they need the ‘Kings Factor’ – energy, a passion for child development, inspiration and fun and be motivated by, and supportive of, the mission and values of Kings Active Foundation.

The Recruitment Manager is responsible for the day to day management of recruitment activity, ensuring we meet annual targets for 800+ seasonal positions working with children and young people. The Recruitment Manager will generate and apply attraction strategies, line manage a team of recruiters, lead candidate interviews, implement and measure recruitment targets and activity and recommend improvements to the Head of Recruitment and Compliance. The Recruitment Manager will also be responsible for ensuring safer recruitment processes are followed, implementing working practices that ensure safety, suitability and quality expectations are met, even for late hires.

We are committed to safeguarding and promoting the welfare of children and young people. Safer recruitment is central to the way we work, and all staff and volunteers are expected to share our commitment to safeguarding, always creating an environment where young people feel safe and can thrive.

Key Responsibilities

1. Recruitment Activity

• Set staffing targets and volume expectations

• Build professional networks to attract potential candidates

• Identify marketing opportunities

• Manage partnerships with clients and job boards

• Be the first point of escalation for candidate decisions, interview volume and second stage interviews

• Identify and escalate challenges with volume or quality of applications

• Provide safer recruitment support to Recruitment team

2. Safer Recruitment

• Work with the Head of Recruitment and Compliance to shape and maintain recruitment policies and procedures

• Ensure seasonal recruitment targets are met in good time for candidate onboarding and training

• Ensure safeguarding requirements and standards are met throughout the recruitment process

• Ensure staffing policies are met including staff ratios, qualifications and experience requirements plus venue or site-specific requirements 

3. Leadership

• Line Manage a team of Recruiters

• Provide whole department leadership in the absence of the Head of Recruitment

• Audit check quality of interviews and candidate recruitment experience

• Manage and monitor weekly performance outputs and feed back to Head of Recruitment

• Budget Management

Personal Specification

• At least 2 years of team management or leadership experience

• At least 1 year of experience in the Recruitment sector, ideally at management level

• Mentoring or coaching experience

• Ability to problem-solve

• Willingness to take decisions

• High level of written and verbal communication

• Working knowledge of safeguarding

• Experience of working with budgets

• Fully supportive of our mission and values

Rewards and Benefits

If the above isn’t enough to tempt you to join us, here’s a few more things you may want to know.

• Where: Kings Active Foundation HQ (hybrid working with a mixture of office, home and UK travel)
• Office hours: 37.5 hours, Monday to Friday between 8am-6pm
• Salary £29,000+ per annum, DOE
• Auto-enrolment company pension and employer contributions
• Holiday: 20 days plus statutory holidays, increasing to 25 days during length of service
• Additional discretionary holiday days

• Report directly to Head of Recruitment and Compliance
• Monthly 1:1 development meetings
• Annual performance review
• Training & development opportunities

About Us

Established in 1991, Kings Active Foundation is a UK registered charity with a vision of a world where children love being active, and a mission to get children active, having fun and learning together. We’re experts in using active games, sport and fun to connect with children via our activity programmes and we equip, enable and inspire others to deliver activity programmes. We are a small team doing big things. We have a passion for our work and a desire to get more children active and improving their physical and mental wellbeing. 

Introduction

Iswe is a social impact foundation dedicated to finding ways to put people at the heart of social and political decision-making to solve some of society’s greatest challenges. 

We are looking for a hands-on Product Manager to lead the delivery and ongoing development of Assemblis - a hugely ambitious global platform to strengthen community-led decision-making - as it moves from a working prototype to a fully fledged product used by community groups worldwide.

The period from 2025 to 2026 presents a unique opportunity to scale the use and impact of Assemblis around the COP30 UN Climate Conference—set to take place in the Amazon at the end of 2025—by leveraging strategic relationships, including key support from the Brazilian government.

About Assemblis

Assemblis will support communities across the world to run community gatherings, deliberate on shared challenges, and make collective decisions. The platform combines step-by-step guidance, storytelling features and data aggregation, enabling community groups to deliberate meaningfully, share their insights and connect with each other.  Our vision:

A world of resilient local communities that have the tools and confidence to make fair, effective decisions, through community assemblies that facilitate learning, build solidarity and have clear pathways to local and global action.

Assemblis will support people to deliberate on challenges and act together in their communities, whilst building a global picture of citizen needs, actions and solutions, which will inform global decision making. One of the ways it will do this is through the Global Citizens’ Assembly - a permanent institution that Iswe and partners are building.

A Global Citizens’ Assembly for COP30 to be launched in Brazil in November is the key opportunity to pilot Assemblis. We are about to test a minimum viable product (functional prototype) with small sets of global users, and are looking for someone who can lead the iteration process, with the goal of an alpha launch in Climate Week in September.

Assemblis’s vision - A world of resilient local communities that have the tools and confidence to make fair, effective decisions, through community assemblies that facilitate learning, build solidarity and have clear pathways to local and global action. 

We know that building a team representative of wider society fosters creativity and innovation. We welcome people of all backgrounds, identities and experiences and are committed to being a place where all belong. We therefore particularly welcome applications from candidates who are disabled, Black, Asian or from other minority ethnic backgrounds, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are currently under-represented on our staff team.
 

About the role

You’ll take a user-centred approach to shaping the product, balancing strategic vision with on-the-ground experimentation. You’ll lead, and help to build, a small, agile team, currently a developer, researcher/product designer and data specialists, working closely with a wider team of deliberation specialists, content creators and a strong network of global partners. 

You will play a key role in defining the roadmap, testing features with real-world users and ensuring Assemblis becomes a powerful, trusted tool for citizen-led change.

We are open to full-time or part-time applicants, depending on experience and availability.
 

Main duties

• Lead product delivery: Own the product vision and roadmap, ensuring features meet user needs and align with organisational goals.

• User-centred design: Champion a user-first approach through ongoing testing, feedback loops, and engagement with a diverse global user base.

• Team leadership: Lead and support a small cross-functional team; identify and recruit additional roles as needed.

• Technical direction: Work with developers to make key decisions on technology architecture, infrastructure, and tools, ensuring scalability and sustainability.

• Stakeholder collaboration: Work closely with Iswe’s internal leads to ensure strategic alignment, and global partners (civic groups, movement partners, and research collaborators) to incorporate their needs into the platform.

• Governance and data: Embed deliberative values in product choices, including data ethics, privacy, accessibility, and transparency.

• Business model development: Support the development and testing of a sustainable income-generating model for Assemblis, while ensuring accessibility and alignment with Iswe’s mission.

• Agile processes: Implement lightweight product management processes (e.g. sprints, prioritisation frameworks, documentation) to maintain momentum and clarity.

• Working in the open: Publish regular blog/weeknotes content to communicate about the work to ensure transparency and inspire healthy criticism and collaboration.
   

About you

This role will suit you if you are a decisive leader who is excited by the potential of civic tech to deepen democracy and empower communities. But you must also be a doer - ready to take responsibility for getting things done, while you grow the team. You might come from a digital agency, a startup, a civic organisation, or a product-led nonprofit. What matters most is your ability to lead with empathy, think strategically, and build things that work.
 

Essential skills and experience

• Strong product management experience in digital platforms, tools or services

• Passion for civic technology and democratic innovation

• Good knowledge of the technologies shaping deliberative democracy, such as facilitation tools, decision-making platforms, participatory budgeting systems, emerging AI tools, etc.

• Creative and bold; willing to listen to competing opinions, ask questions and raise healthy challenges 

• Self reflective; able to give and receive feedback well

• Experience managing or collaborating with cross-functional teams

• Excellent communication skills, both internally and externally

• Able to be an ambassador for the product, speaking persuasively to partners and stakeholders

• Ruthless and pragmatic prioritisation and strong project management skills

• Comfortable working in a startup-style environment (adaptable, proactive, solutions-oriented)
   

Desirable skills and experience

• Experience building online tools or platforms

• Experience working with global, multilingual, or underserved communities

• Familiarity with accessibility and inclusive design principles

• Understanding of data governance, privacy, and ethics in civic platforms
   

Salary, Benefits & Working Conditions

• Salary:  £55-70k per annum, depending on experience

• Hours: Full-time or part-time (minimum 4 days/week); UK adjacent hours

• Location: Remote (occasional UK in-person meetups)

• Leave: 35 days holiday plus UK bank holidays (pro-rata if part-time); 14 days medical leave

• Pension: Statutory employer contributions (currently 3%)
   

About Iswe

We believe that many of the crises we face today - health, climate, the cost of living etc - are symptoms of failing governance structures, and that putting people in the driving seat of decision-making will transform our futures for the better. Our work focuses on Citizens’ Assemblies.

Our team has decades of experience in democratic innovation. Projects include Global Assembly for COP26 and The Future Armenian. Iswe is a fast-growing foundation, dedicated to empowering citizens to play a leading role in the decision-making that affects their lives. 

Our work is founded on strong values, including openness, transparency and humility. We believe that when ‘I’ (an individual) becomes ‘we’ (part of the collective), the results are transformational. We are actively working to build a healthy culture, rooted in care and characterised by being self-organising and self-reflective. We are committed to addressing the dynamics of oppression in ourselves and our work.
 

How to Apply

Please submit a CV and short cover letter outlining your interest in the role and relevant experience, via CharityJob.

Applications will be reviewed on a rolling basis, and the advert may be closed early if we find a suitable candidate.

Position title:

Social Media Manager (MAT COVER)

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

(Hybrid options considered)

Hours of Work:

Full-time, 35 hours per week

(Part-Time and Job Share options available)

Approx. Interview & Role Commencement Date(s):

· Interviews: As and when strong candidates identified

· Start: ASAP thereafter (by 1st November 2025)

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams or Zoom) with Muslim Hands; therefore, please familiarise yourself with MS Teams and Zoom prior to submitting your Application.

About Us:

Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise.

Role Overview:

The Social Media Manager will lead our social media strategy to drive engagement through all social channels. From post planning, scheduling and creating content to reporting and optimising our content across both organic social media as well as paid social.

Main Responsibilities:

· Responsible for creating and delivery our social media strategy across all existing and new social media platforms.

· Responsible for the planning, creating, scheduling and reporting of all organic social media content across existing as well as new social media channels.

· Responsible for the planning, creating, reporting and optimising all paid social media content across all existing as well as new social media channels.

· Responsible for a paid social budget, including reporting on spend and ROI on a weekly and monthly basis.

· Perform social media audits to further optimise channels.

· Report on social listening amongst our core base and issues.

· Manage requests from across the organisation including the development of a social media briefing process for continued cross-org support.

· Engage with key followers including some influencers across our social accounts.

· Report on all relevant social metrics including engagement, follower count, impressions and reach.

Essential:

· Right to work in the UK

· DBS Certificate at suitable level / undertaking to cooperate to obtain a DBS Certificate at suitable level

· Declaration of any actual, potential, or perceived conflicts of interest (ie any relationship or affiliation with individuals currently employed by or associated with the organisation)

· Experience in an agile fundraising environment where priorities can change without warning.

· Test and learn mindset to deliver the best performing social posts.

· Data driven to optimise performance across channels.

· Experience in Meta, YouTube, X, LinkedIn, Pinterest and TikTok.

· Stays up to date with social media trends including new social channels.

· Good organisational and time management skills.

· Strong copywriting skills including the ability to story-tell.

· Creative thinker to do things differently.

· Strong communicator and able to work collaboratively.

· Experience in content creation including graphics and video creation skills.

Desirable:

· Knowledge of fundraising, preferably in an Islamic charity.

· Experience with task management software.

· A basic understanding of Islamic values and Muslim practices.

· An awareness of Health and Safety values.

· Full licence and access to a car to drive to meet with community leaders, partners potential event venues and collaborators.

· Multilingual Skills

Deadline for applications is 28th June 2025 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

About Twins Trust

Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.

Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs. 

Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.

High Value Partnerships Manager (Corporate and Trusts)

This is an exciting opportunity to join an ambitious and talented fundraising team

We are looking for an experienced Trust and Corporate Manager - to be known as a High Value Partnerships Manager - to join our small and friendly fundraising team. You will be responsible for driving our strategy for fundraising from Corporate Partnerships and Trusts & Grants, both of which are already well-established income streams with lots of great potential. You will also use your experience to identify, attract and win new partnerships.

Contract: Permanent
Hours:30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £35,000 - £37,000 (pro rata)
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Occasional travel to partner meetings will also be required.
Closing date: Extended to 12th June
Interview dates: First-round interviews will be virtual and take place in early June

Purpose of the role

• Accountable for winning and delivering partnerships with Corporates and Trust & Grants, with support from a Fundraising Officer
• Secure new partnerships that are vision-aligned, with a focus on multi-year grants/contracts
• Research and develop a strategy for growing our High Value income, whilst providing excellent relationship management, delivery and reporting to those we’re already working with
• Line manage a Fundraising Officer who will provide support to implement your fundraising strategy
• Work with the Head of Development and Senior Management Team to identify opportunities across the charity to fundraise for and demonstrate the impact of our work to partners
• Work with the Membership team to maximise opportunities with brands to offer discounts to Twins Trust's members

Ideal candidate

The ideal candidate will have experience in developing and implementing a strategy for High Value Partnerships. They will be able to demonstrate how they have researched and negotiated partnerships and/or submitted funding applications, providing excellent stewardship and creating meaningful partnerships that lead to long term support and therefore sustainable income.

Person specification

Essential

• Experience of creating and delivering a High Value strategy
• Experience of the full fundraising pipeline, including researching, cultivating and securing multi-year 5 or 6 figure donations from Trusts, Foundations or Corporate Partnerships (experience of both income streams a plus)
• Excellent relationship building skills up to a senior level
• Ability to project manage the delivery of partnerships including impact reporting
• Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
• Excellent communication skills and attention to detail
• Able to collaborate with a team of various disciplines or work independently as required
• Enthusiasm for the issues we work on

Desirable

• Line management or mentoring experience
• Working understanding of admin processes relating to fundraising
• The ability to demonstrate a commercial mindset
• An understanding of GDPR in relation to fundraising

About Twins Trust

Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.

Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs. 

Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.

Community Fundraising Manager

This is an exciting opportunity to join an ambitious and talented fundraising team

We are looking for an experienced Community Fundraising Manager to join our small and friendly fundraising team. You will be responsible for driving our strategy for Community Fundraising, Individual/Regular Giving and Events. With a database of around 100,000 registrants and 15,000 members, these existing income streams have lots of great potential. We have amazing fundraisers in our community who take on challenges like the London Marathon, London to Brighton bike ride, or their own swimming challenge and there’s lots of great potential amongst our supporters, including our committed members and regular givers.

Contract:  Permanent
Hours:  30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £31,000 - £33,000 (pro rata)
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to events will also be required.
Closing date: midnight on Friday13th June
Interview dates: First-round interviews will be held on a rolling basis

Purpose of the role

• Grow a successful existing income stream (Fundraising Events and Regular Giving) and develop and grow a comparatively new income stream (Community Fundraising and Individual Giving) for Twins Trust. You will do this alongside other fundraisers in the team and with support from a Fundraising Officer.
• Lead and develop a multi-year strategy for growing our Community and Events programmes, with a well-planned calendar of events throughout the year covering different themes and geographies.
• Lead the strategy for our Individual/Regular Giving programme
• Lead on the creation, planning and delivery of a new Twins Trust owned mass participation fundraising event
• Provide strategic support and guidance to our Fundraising Officer to implement the annual raffle, ongoing Lottery programme and Individual Giving programme.
• Work closely with other teams across Fundraising, Membership and Communications to spot opportunities to maximise income and drive new projects forward
• Provide exceptional relationship management and stewardship to fundraisers in our community to make them feel appreciated, maximise income raised and encourage repeat fundraising

Ideal candidate

The ideal candidate will have demonstrable experience of developing and implementing a strategy for Community They will be able to demonstrate how they have delivered one or more of these income streams and grown these programmes significantly, providing excellent stewardship to fundraisers.

Person specification

Essential

• Significant experience of leading a 6 figure multi-year community fundraising strategy including forecasting and monitoring income and expenditure
• Experience of leading community, events, or Individual/Regular Giving fundraising - taking ownership and achieving growth in scale and income
• Experience of creating and delivering a new medium to large scale (£25k plus) fundraising event, maximising all commercial opportunities within it
• Excellent relationship building skills
• Ability to manage several projects at the same time
• Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
• Excellent communication skills and attention to detail
• Able to collaborate with a team of various disciplines or work independently as required
• Strong IT skills, including SharePoint and advanced Excel
• Enthusiasm for the issues we work on

Desirable

• Working understanding of admin processes relating to fundraising
• Understanding of digital marketing
• An understanding of GDPR in relation to fundraising

The voluntary sector in the UK achieves amazing impact every day for people, society and our environment but it's not always as good at measuring and communicating that impact. That's where you come in.... 

We are seeking a highly motivated and experienced Impact and Evaluation expert to join our growing team. The role involves managing a portfolio of VCSE clients and providing comprehensive support to their monitoring, evaluation and learning (MEL) needs. The ideal candidate will possess a strong understanding of MEL methodologies, data collection techniques, data analysis, report writing, stakeholder engagement, and a passion for improving social outcomes through evidence-based evaluation.

Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, Project and Programme Evaluation and MEL support has grown to become a core component of our service offer. We work with lots of amazing charities, both local and national, small and large, across the UK, covering themes such as: Homelessness; addiction; youth; community; disability; mental health; minoritised groups; medical conditions; heritage; environment and more.

This is a remote role but candidates must reside in and have the right to work within the United Kingdom. Please note that applications will only be considered where the screening questions are fully completed.

Main Duties:                                                               

• Managing a portfolio of VCSE and public sector clients and coordinating projects with colleagues, client staff members and trustees.
• Conducting comprehensive external project and programme evaluations for clients.
• Developing and implementing monitoring and evaluation frameworks at project, programme and  organisational level.
• Develop impact reports that clearly communicate organisational outcomes and impact
• Collaborating with client staff and trustees to understand and address their evaluation needs.
• Analysing and reporting on project outcomes and impacts, utilising data analysis techniques to identify patterns, trends, and insights from evaluation findings.
• Plan and lead M&E workshops and training events with clients.
• Collaborating closely with line managers and colleagues to ensure high-quality service delivery.
• Supporting our fundraising clients to enhance their monitoring and impact reporting systems and processes and using monitoring data to feed into project / programme design and development
• Support clients and colleagues to develop consultation tools and undertake consultation with service users, partners and other stakeholders
• Participating in the promotion of the company’s services, including responding to client enquiries, discussing needs and developing proposals
• Research and identify new business opportunities and work with colleagues to develop
• General administrative duties, including maintaining records in line with our Quality Management System (QMS).
• Other duties as assigned by the line manager.

Person Specification:

Essential Qualities / Skills / Experience:

• A successful track record of undertaking voluntary sector project / programme evaluations and developing M&E frameworks.
• Experience of designing and developing monitoring frameworks / tools and undertaking quantitative and qualitative primary research
• Research and analysis skills such as literature review and secondary data analysis
• Ability to chart and visually communicate data and findings in effective and compelling ways
• A team player with a confident manner and a professional, flexible, positive and studious approach to the work.
• A passion for supporting the voluntary sector in the UK to better achieve it’s aims
• Experience in key social issues within the UK
• An ability to quickly develop a detailed understanding of wide ranging and complex topics.
• A high standard of written English with an ability to produce concise and persuasive prose.
• High level computer literacy, for word processing, graphic report layout design,  data analysis, record keeping, and web-based research.
• Excellent verbal communication skills.
• Close attention to detail.
• An ability to manage projects with multiple contributors and stakeholders.
• A strong ability to work with data using spreadsheets and other software tools.

Desirable Qualities / Skills / Experience:

• Broad understanding of key health, social welfare and other issues in the UK that the voluntary sector seeks to address.
• Presentation skills and experience in training / mentoring.
• Experience of promoting and selling consultancy services.
• Relevant professional qualifications,  memberships and evidence of CPD.