Service delivery manager jobs in hendon, greater london
Location: Homebased in the East Region
Essex · Hertfordshire · Central Bedfordshire · Cambridgeshire · Suffolk · Norfolk
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensuring that the beneficiary journey is at the centre of the Service.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region in Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, or Essex. There will be occasional travel around the East of England Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the five SSAFA branches in the East of England, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team of six, which includes the Regional Casework Manager to whom this role reports.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability or mobility. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, email and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East of England would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Recently unsuccessful candidates need not reapply
Closing date: Midnight of 22 June 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week commencing 30 June 2025.
As part of the selection process, you will be required to complete an assessment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

Are you an experienced front-end developer with a strong track record in designing and leading technical projects, mentoring teams, and working with modern technologies like Contentful, Netlify, Gatsby, Storybook, CircleCI, and Nx? Join Shelter as a Principal Front-end Developer and take ownership of our front-end technology vision, driving the development of our design system and supporting products that help deliver faster, more effective services to our clients and supporters.
About the role
This role is part of Shelter’s in-house development team, reporting to the Lead Developer, and working closely with all product teams in the Central Digital team.
As Principal Front-end Developer, you’ll work in a product team and be responsible for the overall vision and development of the front-end technology stack with a strong focus on the technical design and implementation of Shelters design system.
You will also support the development of products to help Shelter to provide faster, more efficient, and effective services to clients and supporters.
Our tech stack consists of Contentful, Netlify, Gatsby Js, Storybook, CircleCI and Nx.
You’ll head up the front-end development team, mentoring senior developers, supporting them and their reports (a total of 6 in your team) in their day-to-day work.
Role Specifics
In this role, you will support the Lead Developer in managing the front-end team, promoting a culture of ownership, responsibility, and innovation. You will take the lead in designing and delivering Shelter’s design system, pattern library, and build tools, while continuously exploring emerging front-end technologies to enhance our digital products and user experience. Working closely with UX, product, and content teams, you will drive strategically important projects from development through to evidence-based improvements after launch. You will champion accessibility, web performance, and modern development standards across the organisation.
You will also play a key role in improving front-end team processes, ensuring high-quality, performant, and accessible code aligned with WCAG 2.1 AA standards. This includes mentoring the team through regular code reviews, setting development goals, and fostering collaboration within Agile teams. By sharing knowledge and staying current with the latest technologies, you will help maintain a culture of continuous learning and technical excellence.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Central Digital team team plays a key role within Shelter by producing impactful user experiences for our advocacy and fundraising campaigns, as well as our advice services. The team includes designers, researchers, developers, testers, product managers and delivery managers, who work in cross-functional product teams, each focused on specific strategic goals. We put real user needs and behaviours at the heart of our process, championing an agile, iterative, and data-driven way of working across the organisation.
The digital team sits within the Campaigns, Policy, and Communications (CPC) directorate, working closely with other teams – particularly the content, marketing and creative teams. Collectively, they set the example for Shelter in digital best practice, discovery, and innovation.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent.
We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for a highly organised and proactive individual to join our Individual Giving team as the Individual Giving Assistant – Supporter Acquisition.
This role will play a key part in supporting the recruitment of new supporters to the Charity through a range of direct marketing channels and propositions. The post-holder will provide vital administrative support, help deliver campaigns, ensure excellent supporter care, and play an important role in front-of-house operations at both our Chelsea and Sutton offices.
This is a fantastic opportunity for someone looking to start or grow their career in fundraising and gain hands-on experience in a fast-paced, ambitious, and supportive team.
About us
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. From funding state-of-the-art equipment and groundbreaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer.
About the role
You’ll be responsible for:
- Delivering first-class supporter care to new donors, helping ensure a positive and lasting first impression.
- Supporting the planning and delivery of supporter acquisition campaigns, including proofreading, briefing materials, and coordinating timelines.
- Helping with campaign reporting, KPI tracking, and budget administration.
- Providing regular front-of-house support including managing supporter queries by phone, email, and in person at Chelsea and Sutton.
- Working collaboratively with colleagues across the organisation to ensure seamless donor journeys and data accuracy.
For more details, you can download the full job description below.
The client requests no contact from agencies or media sales.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Post funded by Southwark Council
This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor (ASS) to consolidate their skills and experience or as a development opportunity for an advisor to train to become an ASS within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £34,582 for the first six months whilst undertaking the training.
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The role includes:
- Providing advice to the public and undertaking casework on social welfare law issues
- Supervising advice and gateway assessment sessions
- Supporting and supervising staff and volunteers
To be successful you will need:
- Recent experience of giving advice to the public. This should include having undertaken advice casework.
- Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Monday 16 June 2025
Interviews: Friday 30th May 2025
For further information and an application pack please go to our website via the apply button.
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
We are looking for an experienced and passionate Interim Head of Trusts and Philanthropy to work as part of our Philanthropy and Partnerships Team.
This is a fixed term position until 31 August 2026
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
The Fundraising team is a dynamic group of fundraisers who are passionately committed to raising money for our life-changing work in the mental health and mental illness space. We have a diverse portfolio of income streams spanning Events, Community, Individual Giving, Legacies, In-Memoriam, Philanthropy, Trusts & Grants, and Partnerships.
Trusts & Grants have a strong track record at Rethink Mental Illness, and a growing portfolio of supporters at Mental Health UK. The team is well-positioned to develop innovative funding propositions that support the future ambitions of both charities, working to achieve both in-year cornerstone grants and long-term, transformational funding. As a newly established programme, Philanthropy demonstrates exciting potential for both Rethink and MHUK, with initiatives spanning major donor and mid-value engagement.
How you will make a difference
We are looking for an experienced Philanthropy and Trust and Foundations fundraiser to join our passionate team. This exciting maternity cover role will oversee Trusts & Grants, Philanthropy and Prospect Research during a pivotal time of growth, ensuring each area continues to develop, scale and innovate to achieve lasting results in support of our ambitious 5-year fundraising strategy.
The successful post-holder will be a proactive charity professional who can effectively nurture the Trusts & Grants team, supporting them to reach in-year and future targets and facilitating the continued growth of this area. The role will also comprise developing the Philanthropy stream, bringing exemplary relationship management and stewardship strategies to continue establishing the programme for long-term success. The post-holder will manage their own high-value portfolio of prospects across both areas in addition to supporting the work of their team. Working across the high-value function, Prospect Research also sits under this position, with a remit to support and facilitate collaboration and maximising all opportunities between Trusts, Philanthropy and Corporate Partnerships.
As a senior leader you will take an active role in representing Philanthropy and Trusts externally and internally. You will work with stakeholders across the charities to understand and translate charitable initiatives into dynamic funding propositions, and build deep relationships with trusts, foundations and individual donors.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Production Lead
Contract: Fixed Term contract to 31/3/26, potentially permanent pending confirmation of continued funding.
Salary: £35,500 - £43,000 per annum (pro rata), plus Into Film benefits
Location: London, UK (Hybrid working and office based as required, with some travel across the UK)
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Role Summary
An exciting opportunity to join Into Film and lead on the production of all audio-visual content for the UK’s foremost film education charity. Overseeing an in-house production team of six, the Production Lead will work closely with colleagues from across the organisation to identify, develop and deliver an exciting and wide range of content for classroom resources, social media channels and the Into Film website.
The role is initially available for a fixed term through to 31st March 2026, but may become permanent pending continuation of funding.
Main Responsibilities:
- Work closely with the Joint Heads of Programme and Head of Marcomms to identify audio visual requirements in support of the Into Film strategy, including income generation.
- Lead on planning and allocation of work for a team of six, supporting on and leading projects as required.
- Oversee departmental production budget, and budget from commissioning departments, ensuring that expenditure is planned, tracked and evaluated.
- Plan for and manage freelancers in support of production activity as required.
- Manage Production Team, identifying where support, training and development are required to ensure a flexible approach to producing a diverse range of audio-visual content.
- Ensure that statutory regulations in the provision of film and media content are complied with (safeguarding and child protection, GDPR etc.).
- Ensure that all audio-visual content is legally compliant and rights are cleared for use on specified channels.
- Oversee production on key projects including the Into Film Festival and the Into Film Awards.
- Ensure that Into Film audio-visual content reflects the diversity of its audiences, including teachers, young people and children from under-represented backgrounds and communities.
- Any other reasonable duties assigned by Into Film.
General Responsibilities:
- Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
- Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
- Contribute to long term planning to ensure growth in line with demand and resources.
- Contribute to the regular monitoring and evaluation of Into Film’s work.
Person Specification:
Minimum Requirements:
- A minimum of two years’ experience of team management in a fast-moving production environment.
- Experience of audio-visual content production and post-production, including for social media.
- Extensive experience of working successfully and collaboratively with senior colleagues from across an organisation to plan and produce audio-visual content.
- Experience of managing individual project and departmental budgets.
- Good working knowledge of rights and compliance issues in relation to audio visual production.
- Confident, creative judgement, including experience of feeding back on briefs, scripts and edits, and taking responsibility for project sign-off and delivery.
Desirable:
- Experience of producing audio-visual content for an education and/or youth audience.
- Experience of editing audio-visual content using Premiere Pro.
Into Film employees enjoy the following benefits:
- Annual Leave – 28 days (pro–rata), including 3 days to cover office closure between Christmas and New Year
- Additional long service holiday award – after 3 years at Into Film, staff are awarded one extra day of holiday for each additional year worked, with the total entitlement capped at 35 days, i.e. on your 4th anniversary at Into Film your leave entitlement will rise to 29 days, on your 5th anniversary, your entitlement will go up by another day to 30 days etc.
- Pension – matched up to 5% of salary (2% above statutory employer contribution).
- Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
- Enhanced parental/paternity/shared parental leave.
- Support for professional qualifications – money towards courses and/or study days, if relevant to role.
- Interest–free non–essential study loans.
- Interest–free bike/scooter/travelcard loan.
- Career break – up to 4 weeks unpaid leave, after 2 years’ service (at managers’ discretion).
- Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
- Wisdom health cover – including £75 annual eye care cover, as well as health insurance (non–contributory, apart from employee tax contribution).
- BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
Closing: 9:00am, Monday 30th June 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At West London Synagogue (WLS), we have made a commitment to helping London’s most vulnerable residents regardless of faith and background. This is achieved through delivering direct services to those who need it most. We have identified asylum seekers and refugees as the core communities in which we can have an impact.
We work closely with Westminster City Council, as well as local and national organisations to identify where our resources can be best focused, where we can bring added value, and where our teams of volunteers can make a meaningful impact.
We run 2 drop-ins each month. Our Family drop-in welcomes families with children and of all faiths and ethnic origins who are seeking asylum in the UK. We rely on volunteers to help provide a hot meal, grocery vouchers, toiletries, companionship, and advice for families who have fled life-threatening violence or persecution in their countries of origin.
As well, as our Family drop-in, we run the monthly 'Rainbow' Group.LGBTQI+ asylum seekers in the UK face the same challenges that most asylum seekers face in the UK. In addition, they face further challenges since their sexual orientation WLS opens its doors once a month to provide a safe space for LGBTQI+ asylum seekers to feel a warm community welcome, to build community together, and to receive vital support whilst living in poverty awaiting a decision on their asylum application.
At WLS we have recognised the unjust and compounded hardships for asylum seekers who are members of the LGBTQI+ community. We aim to create an environment where asylum seekers of the LGBTQI+ community can feel safe, supported, and comfortable.
We are looking for a committed Project Leader who can drive progress, inspire a team of volunteers and make a positive impact to the lives of everyone who attends our Social Action projects.
Activities Coordinator
Location: Bromley by Bow Centre
Salary: £27,050.40 per annum 0.5 FTE prorated £13,525.20 per annum
Hours: 17.5 Hours per week
Job Type: Part time
Contract Type: Fixed Term Contract
The Role:
The Activities Coordinator will help develop activities for members of the community accessing our Social Care and Open Access services. We would like to grow the range of social, creative and physical activity sessions delivered at the Centre, in our 3-acre park and in venues across the North East of the borough.
This is a new post, which means you will have the opportunity to shape both the role and how we deliver this work for the community.
The key strands of the role are:
Activity and timetable coordination: To coordinate and timetable the activities based on the needs of the community. This will involve supporting with the recruitment and onboarding of new coaches and facilitators.
Participant engagement and facilitation: To build relationships with people accessing activities, providing them opportunities to connect with one another, raise awareness of services and support available both at the Centre and locally and, provide a space for people to develop new ideas and co-produce activities.
Service development: The activities on offer will inevitably change over time to reflect the needs of the community. The role will work closely with the Centre’s delivery teams to ensure activities respond to the needs of, and feedback from, people accessing services. We will provide the opportunity for Open Access sessions (i.e. open to all) and more targeted sessions (i.e. for specific members of the community). Sessions will need to cover a wide range of activities and ability levels.
Essential Criteria:
- Do you have a minimum of 12months experience in a similar coordination role?
- Do you have a minimum of 12months experience of stakeholder management?
- Do you have experience of supporting people with a personalized approach?
If yes, the Bromley by Bow Centre would love to hear from you!
REF-221777
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for someone who’s excited by a challenging role that stretches their skills, builds new ones, and offers real variety. You’ll help align the story of what we do with how we use our resources, embedding our branding across all communications and bringing our mission to life. We actively encourage personal and professional development through training, mentoring, and hands-on experience.
ECHO is a charity that is independent from but works closely with the NHS Guy’s and St Thomas’ heart care network (47 hospitals) to support children affected by a heart condition and their families. We’re seeking a highly organised, results-oriented team player, with excellent writing and content-creation skills, to build active engagement with our community of families, professionals and fundraising supporters. This role will suit someone confident to take initiative who enjoys teamwork, creativity, variety, and ‘putting jobs to bed’, who can balance the many short-term deadlines of two different focus areas with some longer-term pieces of project work.
As a small organisation with programmes of family support, youth work, corporate and individual fundraising, we offer the successful applicant exposure to build skills, from concept to delivery, on a wide range of project areas.
Key tasks
Communications (60% of time)
- Deliver engaging communications across social media, media outlets, newsletters, and publications by leading on ECHO’s Communications Plan and content creation.
- Strengthen ECHO’s brand and visibility by applying and championing consistent brand and style guidelines.
- Support fundraising and storytelling by producing e-newsletters, reports, and working with a designer on our annual newsletter to showcase impact.
- Inform and empower families by keeping ECHO’s website and private Facebook group updated with reliable, relatable content, and collaborating with partners to produce patient information resources.
Administration (40% of time)
- Deliver memorable experiences for families and young people by managing event logistics, handling enquiries, coordinating entertainment, and ensuring smooth registration and follow-up.
- Strengthen supporter relationships by coordinating the timely sending of T-shirts, certificates, thank-you letters, and other engagement materials.
- Enhance team efficiency by drafting meeting agendas, circulating papers, taking accurate minutes, and keeping the office environment well-organised and well-stocked.
- Provide high-level administrative support to the CEO by managing day-to-day tasks with sensitivity, discretion, and attention to detail.
This list does not cover every aspect of the role but will give you a flavour of the combination of taking a lead and hands-on work the job requires. Your days will be busy but controlled! There’ll be a lot to pack in, but, as the only comms and admin person, you’ll have scope to prioritise where your time and focus will get the best results. You’ll work across all our teams gathering, packaging, and sharing their news and information and supporting them to deliver with efficiency and high impact. If you like a ‘no-two-days-are-the-same’ environment and the ‘mucking in together’ dimension of a smaller charity, ECHO could suit you well.
Please see attached the full job description
Application through CV with supporting covering letter. No agencies please.
Closing date Monday 23rd June. Interview Thursday 3rd July
The client requests no contact from agencies or media sales.
We are looking for the next Head of Operations (Events and Access). Internally, this job is known by its historical title, Yeoman Usher of the Black Rod.
The Head of Operations (Events and Access) acts as the deputy to the Lady or Gentleman Usher of the Black Rod. This post assists with the planning, coordinating and executing of events held in the House of Lords, and in areas shared with the House of Commons. The Department also has responsibility for access to the precincts of the House and is responsible for assessing and advising on the impact of major building works on access.
As The Head of Operations (Events and Access) you will support Black Rod in the day-to-day operational delivery of all Black Rod’s responsibilities and act as Deputy to Black Rod. This includes having oversight of access policies and admission of visitors, Incident Management and leading and managing allocated projects that impact on access to the House and its precincts.
The postholder also has participation in ceremonial functions, including the Lord Speaker’s daily processions, and other events as well as detailed planning and coordination, under the direction of Black Rod, of allocated areas of responsibility within ceremonial events in the Palace of Westminster.
If this sounds like something you would like to hear more about, please apply below.
What we’re looking for
- Experience of managing and improving complex services with multiple stakeholders
- Experience of delivering projects and programmes, ideally with an access and security dimension.
- Expertise in planning and coordination of high profile multi-agency events.
- Strong inter-personal skills and the ability to build and maintain effective working relationships; and to influence and operate with diplomacy and personal credibility among a wide range of internal and external stakeholders ideally within a political environment.
- Experience of representing an organisation both internally and externally to senior stakeholders and at public events.
The job description provides full details about the role and what we are looking for.
What you’ll get in return
- 30 days annual leave (increasing to 35 after one year’s service)
- Generous civil service pension schemes
- Parliamentary health and wellbeing service
- An opportunity to witness history in the making
Please complete your online application by 23:55 on Sunday the 15th of June 2025. Interviews are expected to be w/c 14th of July.
If you require any reasonable adjustments during the application process, please contact us.
The House of Lords Administration is committed to increasing diversity and maintaining an inclusive workplace culture. The House of Lords is an inclusive employer and is committed to becoming an even more welcoming, inclusive and diverse organisation. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
The client requests no contact from agencies or media sales.
Education and Events Coordinator
London
£24,652 - £27,351
Our client looking for an enthusiastic and organised Education and Events Coordinator to join their team. This is a dynamic and varied role within their Education Directorate, where you’ll be providing both on-the-day and behind-the-scenes administrative support for a wide range of educational events, programmes, and services. You will be supporting activities such as workshops, online courses, accreditations, and collaborative masters’ programmes with university partners.
Key Responsibilities
- Administrative Support: Provide high-quality administrative support for the portfolio of educational events, products, and services.
- Customer Service: Offer exceptional customer service to our learners, clients, and faculty members.
- Event Coordination: Assist in coordinating the logistics of teaching days, including venue bookings, catering, travel arrangements, and delegate registration.
- On-the-Day Support: Provide operational support at events, ensuring smooth delivery and assisting with participant and VIP speaker needs.
- Communication: Be a point of contact for enquiries via email and phone, providing accurate responses and excellent service.
- Collaboration: Work closely with various teams across the RCP to support event management, marketing, quality assurance, and more.
- CRM Management: Accurately update delegate information and maintain records in line with GDPR guidelines.
- Learning and Development: Opportunity to expand your skills and take on new responsibilities as you grow in the role.
- Occasional Travel: Some regional travel may be required to support activities.
Key Requirements
Essential:
- Educated to degree level or equivalent work-based learning experience.
- Experience in event coordination or a similar administrative role.
- Excellent communication and writing skills.
- Strong interpersonal skills and ability to work effectively as part of a team.
Desirable:
- Experience in education, membership, or healthcare sectors.
- A professional marketing or project management qualification.
- Familiarity with marketing to both UK and international audiences.
- Analytical and project management skills.
- Positive staff engagement and professional development outcomes
- Meeting objectives and contributing to the RCP’s values.
Closing date: 12 June 2025
Interview date: TBC
Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
Our client is all about our people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Prospectus is delighted to be working with one of the UK’s leading public research universities to support their search for a temporary, full-time (35 hours per week) Programme Administrator to assist during a particularly busy period. The role is due to start as soon as possible, ideally next week. Although the exact duration has yet to be confirmed, it is expected to last for at least three months. Further details will be shared at the shortlisting stage. The role is based onsite in Holborn, with no option for hybrid working later in the assignment.
As Programme Administrator, you will provide high-level administrative support to both faculty and students, ensuring the smooth operation of courses and programmes within the department. Key areas of responsibility include:
- Programme Administration – Supporting Programme Managers with the day-to-day running of departmental programmes.
- Course and Faculty Support – Preparing course materials and maintaining/updating course Moodle pages.
- Examinations and Assessments – Assisting in the administration of departmental examinations in accordance with university policies.
- Service Delivery – Providing general administrative support, helping manage departmental resources, and serving as the first point of contact for phone inquiries.
To be considered for this post, you should have prior experience in a fast-paced administrative support role. Experience in course or programme administration would be highly desirable, though not essential. Ideally, you will be educated to bachelor’s degree level. Strong organisational and communication skills are essential, as is the ability to manage and prioritise a varied workload under pressure while demonstrating flexibility. A high level of proficiency in Microsoft Office, particularly Excel, is required.
As the start date is immediate, candidates must be available right away or on very short notice.
In order to apply please submit your CV in the first instance.
Contract Type: 2 Year Fixed Term contract ( Part-Time).
Salary: £35,193 per annum ( pro rata).
Hours per week: 30hrs per week including some evening work.
Location: Hybrid Working/ 23 Monck Street, London, SW1P 2AE.
Are you an experienced clinician looking for a new opportunity to grow your clinical and leadership skills?
Our client's Psychological Therapies Services has an established track record of delivering Talking Therapies across the boroughs in operates within.
As part of growing and realising our ambitions within Psychological Therapies, they have created a new role to help support and manage the clinical teams and bolster their clinical leadership team.
The post holder will work alongside the Clinical Lead and Deputy Clinical Lead for the department to ensure quality and performance are met and will provide line management and supervision capacity across the teams.
You will:
The post holder will work within an integrated Psychological Therapies Stepped model delivered in partnership with the Lead Provider in local NHS Trust (CNWL) who will provide the Step 2 and Step 3 delivery within the integrated Psychological Therapies Service.
The post holder will provide line management and clinical supervision to a range of clinicians and teams within the Psychological Therapies Services.
The successful candidate will hold a small clinical caseload within the Psychological Therapies service as required.
They will also provide weekly clinical supervision and regular line management to Psychological Therapies Step 3 Counsellors.
Provide regular clinical group supervision to Honorary Counsellors in RISE.
Provide regular clinical fortnightly group supervision to Suicide Postvention Liaison Officers
Provide regularly fortnightly clinical supervision for the Suicide Bereavement service.
Provide other supervision arrangements according to clinical service needs.
Provide reflective practice across the organisation as needed.
You are:
The postholder will be a qualified, skilled clinician and supervisor, highly motivated with the ability to organise and prioritise their own workload, preferably with experience of working and supervising within a Psychological Therapies programme. They will thrive within a fast-paced environment, with the ability to balance and oversee quality staff performance, excellent patient outcomes, service targets being met and provide risk management and assurance through line management and clinical supervision.
To be considered for this position, please submit your CV and a fully completed application form by Friday 13th at 2 PM. Incomplete applications will not be considered and will be withdrawn from the process.
Please find the Job Description attached for more details!
About them
They’re a leading community-based organization dedicated to providing outstanding mental health support and clinical interventions across London. Their experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. They combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. They partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. They focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across their communities.
Benefits:
- Hybrid-working if nature of role permits
- Learning and development opportunities
- Cycle to work scheme (interest free lone paid back 12 months period)
- Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
- Free eye test
- Flexible working
- Interest free loan, those in financial hardship
REF-221792
Do you want to help millions of women in some of the world’s poorest countries succeed as entrepreneurs and work their own way out of poverty?
Since 2003, from Afghanistan to Zimbabwe, Hand in Hand International have helped more than 5 million women launch small businesses that can stand the test of time. Some are smallholder farmers learning to stand up to climate change, some are refugees starting a new life after running from conflict. Others are young women and girls with few opportunities, starting to dream – and plan – for the future.
Achievements (so far) include:
- 9.2 million new and improved jobs
- +93% average increase in monthly income
- 84% of women with the power to make decisions in their lives
We are delighted to be supporting Hand in Hand in their search for an ambitious, confident Partnerships and Philanthropy Officer to join their award-winning fundraising team. You will join a team of eight, including a Head of Philanthropy and Corporate Partnerships, three Philanthropy Partnerships Managers, two Philanthropy Officers and a Philanthropy and Corporate Assistant.
This is a Trusts and Foundations-focused Philanthropy & Partnerships Officer role with a mix of responsibilities across family Trusts and Foundations, Corporate Foundations, Wealth Management firms, and HNWIs. It’s a programme-led role and suits someone who is both personable and detail-oriented, excited by co-developing impact with donors through tailored projects.
As Partnerships and Philanthropy Officer, you will:
- Manage and grow a portfolio of family Trusts and Foundations, Wealth Management firms, and HNWIs
- Manage accounts worth $215,000 and drive new business worth $175,000
- Contribute to the team target of $7.1 million
- Develop detailed, programme-specific funding proposals
- Steward existing donors and develop new partnerships
- Build strong relationships with donors based on detailed programme insight
Ideal skills and experience:
- At least 1 year in a fundraising role ideally Trusts and Foundations or Major Donor
- Proven track record of securing gifts of c.$20,000+
- Ability to own relationships and manage a donor portfolio
- Methodical, detail-oriented, confident, and persuasive
- Strong sales and relationship-building skills
- Open to candidates from Corporate or Major Donor backgrounds who enjoy proposal development
Benefits include:
- Annual leave: 26 days a year, plus bank holidays.
- Employee pension contribution of 6.5%
- 20 weeks’ full pay or equivalent to new mothers or primary caregivers and 13 weeks’ full pay or equivalent to new fathers or secondary caregivers (this also applies for adoption and surrogacy)
- Five days paid dependents leave per year
- International travel: Visiting their programmes and meeting the entrepreneurs they support is one of the most exciting and rewarding parts of working for Hand in Hand
- Gym stipend: Hand in Hand provide a monthly contribution towards gym membership / fitness or wellbeing activities
- Flexible working: Hand in Hand offer home working as standard on Mondays and Fridays
- Flexible start time between 8am–10am
- Positive, inclusive culture: Being an employer of choice is one of Hand in Hand’s six strategic goals. They aim to have an 80% recommender score (measured via a yearly staff survey). They believe diversity drives innovation and excellence and aim to recruit 33% of all new roles from groups that are traditionally underrepresented in the charity sector.
Expert recruitment for fundraisers and charities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Activities Coordinator
Location: Face to face delivery, based in Royal Borough of Kensington and Chelsea (RBKC) - Local Stations: Westbourne Park and Ladbroke Grove (Circle & Hammersmith and City lines)
Salary: £32,600
Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may also be required to work evenings and bank holidays as required.
About the role
We are looking for an Activities Coordinator to work across multiple services within the area, to manage the running and coordination of regular activities, events, and trips for our residents. Our service provides support to residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will line manage a team of 2 peer support mentors. Our Peer Mentor role is designed for people who have lived experience of that faced by our residents. You will support with all aspects of line management and wellbeing support, ensuring they are well supported within their role.
As an Activities Coordinator, you will coordinate and deliver high quality activities and programmes which work in support to individual support places and goals, by creating a calendar of activities, celebrations, awareness months/days/weeks and events to encourage social skills and community engagement. You will also maintain effective stakeholder relationships, find new partnerships, and create a catalogue of partners which are easily accessible.
About you
We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs.
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector
- Experience in coordinating and/or delivering activities and programmes with people from various backgrounds
- Ability to lead a team, and support them in achieving outcomes necessary for personal and professional outcomes
- Ability to provide advice, support and guidance to a team and residents on various areas
- Ability to work creatively and encourage creativity in others
- Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
- Proactive in making decisions to deal with challenges and providing a solution focused approach using initiative
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.