Service delivery manager jobs in horton kirby, kent

The role of the Interim Voice and Representation Manager is to work with the Director of External Affairs and Voice and Influence Programme Manager in the management and coordination of the core Capacity Building and Infrastructure Support Service. This will primarily be through leading on the delivery of key outcomes and outputs within the service to facilitate improved governance and operation of voluntary sector groups and organisations. It will also mobilise new programmes due to come online within the service and support the longer-term sustainable delivery of METRO GAVS. In addition, the role will work to promote and represent the interests of the voluntary sector, including local communities, with strategic stakeholders in the Royal Borough of Greenwich.

The People and Governance Coordinator is responsible for offering high level People team support, ensuring effective and efficient ways of working across the organisation and contributing to a positive employee and candidate experience.

The purpose of this role is to have oversight of all People team administrative processes and offer support to employees and managers. This role will also provide high-level administrative support to the Board of Trustees. You will support the smooth and efficient operation of our Board and its sub-committees, to ensure excellent governance is maintained.

Contract Type: Full Time 

Hours: Full-Time, 35 hours per week - occasional evening / weekend work required* 

Department: Programme Delivery 

Reports to: Programme Leader 

Location: London, Hybrid – 1-2 days in the office per week as well as time out and about in schools

Salary: £32,000 per annum 

* In support of mentor training and other programme activities 

(The boroughs we currently operate in are: Islington, Camden, Hackney, Brent, Westminster, Hammersmith & Fulham, Tower Hamlets, Southwark, and Lambeth)

Benefits

• Hybrid working 
• 2 Me days
• 25 days annual leave entitlement, increasing by 1 year for every year of service for a maximum of 5 years 
• Birthday bonus day off 
• Option to swap bank holidays for other religious holidays 
• £100 training budget to support your personal development
• TOIL (time off in lieu) for any weekend/evening work 
• Working with a values led, supportive and fun team

Our Values and Behaviours

At TKN our mission and values still follow our founder’s original vision:

· Vision – Every child gets to live the life they choose.

· Values – Fun, connection, diversity, curiosity and integrity.

· Mission – To make meaningful connections in our communities and to support children through mentoring to feel happy and confident about themselves and their futures.

As a team we also agreed the following behaviours will guide the way we work:

Respect Empowerment Collaboration Co-Confidence Exploration

Role Purpose

To deliver and develop a high-impact mentoring programme through effective mentor management, community engagement, and high-quality organisation and programme administration around London. This role is vital to achieving the organisation’s goals — including positive outcomes for children, meaningful volunteer engagement, compliance, and sustainable growth.

This role brings a perfect blend of administration and delivery, giving you ample time to see and speak with children and volunteer mentors, seeing up close the transformation the programme makes on children’s lives. 

Core Responsibilities

1. Mentor Management & Support 

• Match at least five children per month with suitable volunteer mentors, aligned with individual needs and programme goals. 
• Manage up to 55 active mentor-mentee pairs, leading the administration cycle and our quality framework. 
• Maintain 100% accurate records and communications in our data management system, Salesforce, ensuring full compliance with internal processes 
• Maintain consistent, high-quality mentor communications, including regular check-ins and reviews, ensuring consistent session attendance. 
• Co-deliver training for new and existing volunteer mentors; support community events and in-person meetups, maintaining 90%+ satisfaction in mentor surveys. 
• Drive mentor engagement and experience through the online community platform, reflective sessions, and arranging mentor meetups. 
• Promote long-term mentor involvement, with volunteer mentors contributing beyond core mentoring. 

2. Programme Delivery & Development 

• Support organisational targets across cohorts supporting delivery, volunteer recruitment and fundraising annually 
• Deliver child workshops and check-ins, capturing their voices and tailoring support accordingly. 
• Collect consistent impact from children, caregivers and mentors, ensuring all impact targets are met and ensuring children show positive progress in key outcome areas
• Collaborate with Programme Leaders to identify improvements and co-create new  approaches or resources. 
• Promote child participation and co-creation in all aspects of programme design and delivery, ensuring children's voices inform organisational reporting and development. 
• Plan and arrange group 2-3 mentoring sessions annually with other programme managers 

3. Volunteer, Referral & Community Engagement 

• Work with the volunteer recruitment team to build local partnerships and referral networks to support volunteer recruitment and programme delivery. 
• Maintain strong relationships with referral partners (e.g., schools, community organisations) to ensure a steady referral pipeline and collaborative working and 80% of your schools are retained. 
• Provide updates of the programme to referral partners and share content to internal marketing and schools colleagues to support completing the schools termly impact template 
• Act as a key liaison between mentors and caregivers, supporting clear communication and shared understanding of child development and the programme. 

4. Safeguarding  

• Uphold a strong culture of safeguarding in your work, acting in compliance with our safeguarding policies and procedures at all times. 
• Contribute to TKN safer recruitment processes, attending internal mentor training events to vet prospective mentors. 
• Review and assess weekly delivery session reports from mentors, updating Salesforce as required. 
• Ensure every child participating in the programme experiences a positive ending in line with TKN positive ending guidance. 
• Work collaboratively with DSLs to follow TKN safeguarding processes, escalating where needed 

Skills Required for this Role

• Relationship Management: Build and maintain trust with mentors, children, schools, caregivers, and community partners. 
• Communication: Clear, professional communication across diverse stakeholders including written reports, training, phone calls, meetings and in person check-ins. 
• Data & Impact Tracking: Confident in using data management systems, ideally understanding of salesforce and other tools to track progress, outcomes, and ensure data accuracy. 
• Safeguarding & Compliance: Strong understanding of safeguarding principles and policy application. 
• Programme Delivery: highly organised with the ability to coordinate workshops, group sessions, and mentor support within quality frameworks. 
• Child-Centred Practice: Committed to capturing and integrating children’s voices in all areas of programme design and evaluation. 
• Adaptability & problem solving: Able to be solutions based and able to adapt to a fast-paced environment and organisation striving to grow and reach more children 

We will hold first round calls and then a formal interview for those who are successful. We will be interviewing on a rolling basis so early applications are encouraged

Our Commitment to Safeguarding and Equity

Safeguarding Committment

Safeguarding is a priority at The Kids Network. We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check. 

Equity Commitment

The Kids Network values diversity and inclusion and we have worked to create an application process that is accessible, however we recognise that there may be more we can do, especially for applicants who are minoritised in society, have specific accessibility needs and/or have experienced discrimination. If this is the case, we are happy and open to discussing ways in which we can better support your candidacy and make this application process as equitable as possible for you.

We are a diverse organisation and welcome everyone, but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role. 

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

Our promise to volunteers

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Volunteering Matters works with around 5,000 volunteers, 7,500 beneficiaries and 60 projects throughout England, Scotland and Wales each year.  At present, records are locally managed, relying on project-based IT solutions to record and report on activities.  To improve our efficiency in this area, we will be introducing a new digital platform for use across our work.  In spring 2025, we will be inviting potential providers to tender, asking them to tell us how they can work with us to develop an organisational-wide digital management tool that helps us manage our volunteers and activities more effectively.

In this role, you will operationally manage the activities and tasks outlined in the CRM project plan, working closely with the Head of Volunteering & Engagement, the CRM Strategic group and the CRM Working group.  The project plan includes four stages: (1) Understanding/prioritising our organisational needs, (2) Mapping potential providers, (3) Commissioning and deciding on a provider, (4) Implementation of a new system. We are currently at Stage 2, moving into Stage 3. 

This is a fixed term role with a two-year commitment (18 month contract) and delivery plan.  You will work closely with the National Volunteer Engagement Manager to help embed the new VMS or CRM across our delivery team, working practically and equitably with colleagues to understand any individual challenges or needs and finding appropriate ways to support them. 

We’re looking for a highly organised and proactive CRM Project Manager to lead the next phase of our CRM development project.

You’ll operationally manage the delivery of our CRM plan, support the commissioning of a new system, and develop and drive forward a clear implementation strategy. You’ll work closely with internal teams and external providers to ensure smooth delivery, while coordinating training, ensuring compliance, and embedding inclusive practices.

If you’re experienced in project management, stakeholder engagement, and system implementation — and you're passionate about making a difference — we’d love to hear from you. 

The post will require occasional travel to various locations in the UK.Please refer to the full job description for further details.

DBS/ PVG 

This role requires full DBS/ PVG clearance. 

Our Values & Way of Working: 

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion  

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.  

Disability Confident & Reasonable Adjustments:  

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits  

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer. 

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.  

GDPR Statement  

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.    

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply  

Please send a updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.  

Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement. 

The Diocese of Rochester is committed to equipping its churches and leaders for growth and transformation. As part of this, we are seeking a Missional Development Parishes (MDP) Project Manager to join our Programme Team based at the Diocesan Office in Rochester.

The MDP Project Manager will play a key role in ensuring the successful delivery of 15 strategically funded parish projects supported by the National Church. Working with the Head of Programmes, Diocesan colleagues, and parish representatives, the Project Manager will oversee planning, budgeting, governance, and reporting processes across the MDP project. This role will be vital in supporting parish leaders and PCCs to lead and deliver their local MDP initiatives effectively.

The successful applicant will be an experienced and highly organised project manager, with excellent stakeholder engagement and communication skills. You’ll need to demonstrate the ability to manage risk, track project outcomes, and support change across a variety of contexts. A background in monitoring and evaluation is important, and a desire to serve the mission of the Church will be key to thriving in this role. Experience of working with Church of England structures is desirable but not essential.

To find out more about the Missional Development Parishes programme and our Diocesan Strategy, visit: Our vision - Diocese of Rochester

Key Responsibilities:

· Build strong working relationships with the 15 MDPs, acting as a governance and communications link with the Diocesan MDP Project Board

· Oversee and report on progress, risks, outcomes, and finances across all MDP projects

· Track progress against milestones and budgets, escalating risks and managing changes as needed

· Support the sharing of learning and success stories in collaboration with the Communications Officer and Mission and Ministry Development team

· Manage the MDP budget, including drawing down and allocating funds and reporting to stakeholders

· Act as secretary to the MDP Project Board and report to senior diocesan bodies including the Bishops Leadership Team and Diocesan Synod

A full list of responsibilities can be found in the job description attached.

What we can offer:

· Flexible working, hybrid working, and TOIL

· Generous holiday entitlement

· Contributory pension scheme

· Annual subscriptions and memberships

· Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All post holders and volunteers are expected to share this commitment.

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision-making becomes. We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.

Closing date for applications: Sunday 20 July 2025

Interviews will be held on: Tuesday 29 July 2025

Our operations team is led by the Chief Operations Officer (COO) and includes the finance and bookings & venue teams. This is a newly created role that will report directly to the COO and work closely with the wider operations team.

Scope of role

The role supports the delivery of our IT, facilities, health and safety across operations. They act as the first point of contact with outsourced providers and co-ordinate any work related to these areas.
The role is in place to support the project management and delivery of a set of work programs and there is a level of autonomy to make decisions on a project / work area basis within an agreed framework to deliver.
The role will hold the IT budget, and support COO with facilities budget; thus it is expected that there is a good understanding of the budgets to understand constraints and opportunities. The role can make spending decisions up to £2,000.
This role is designed to allocate approximately 60% of the focus on core IT functions and 40% on facilities and operational oversight including procurement.
They will be expecting to advise COO and wider SMT on IT and Operations related plans for the year.

Responsibilities and Accountabilities

Information Technology & Systems

• Be responsible with the support of the COO and wider SMT with all IT related strategy including procurement and streamline of new IT service provider/s. Including setting up KPIs’ and using these to assess performance.
• Manage the setup of new staff – including the procurement of equipment required for the role – this includes all communication tools.
• Managing the relationship and being the key point of contact with the technology suppliers and technology support providers.
• Identifying cost savings/efficiencies in the tech stack.
• Supporting IT KIT refresh plans and purchase, this includes audit of needs and vendor negotiations and lifecycle planning with the COO.
• Leading on regular assessment of IT and systems needs for all services and administrative staff.
  Facilities, Health and Safety & General Administration
• Act as the main point of contact with our property management company. Work with the COO to escalate issues.
• Book in contractors and maintain all required documentation in conjunction with other key stake holders (property manager/agent).
• Be the escalation point for maintenance issues, liaising with the property management company to make sure that issues are dealt with in a satisfactory manner.
• Work with H&S consultants and property managers to ensure all relevant training is planned for and carried out and Risk assessments are being completed and used.
• Work with HR to ensure that all relevant training is planned for and carried out.
• Maintain records for all mandatory tests in conjunction with our property agents.
• Liaise with the Events and Venue Manager to ensure building management is always in place, keyholding, security etc.
• Ensure smooth operations of front of house – including reception and security rotas and arranging additional cover as needed for events.

Projects

• Manage ad hoc projects on behalf of the operations team; such as refurbishments, implementation of printer management.

General

• Building good working relationships across the organisation
• Representing Toynbee Hall to external audiences
• Developing an open and ‘critical friend’ dialogue within our programmatic work
• Undertaking any other appropriate responsibilities that may arise such as top up of franking machines, and general administrative orders as needed.
• Hold regular catch ups with team members, and ensure they are meeting their yearly appraisals.

Managing Yourself

• Working toward an agreed annual work-plan meeting targets and milestones
• Prioritising and managing your workload
• Taking responsibility for your personal development and seek out opportunities for support and development
• Take part where appropriate in monitoring and evaluation planning and practice.

Essential Criteria:

• Project management experience.
• A high level of organisational skills.
  An ability to understand complex information and communicate it simply.
• Comfortable following processes and supporting other people to do so.
• Independent thought and attention to detail.
• High level expertise to use the Microsoft Office suite particularly Teams, Sharepoint, Excel and Outlook.
• A strong communicator with the ability to form trusting and supportive relationships quickly, internally and externally.
• Able to work proactively, independently and within a team.
• Able to work collaboratively with the wider teams at Toynbee Hall.
• Good negotiation skills.
• Basic level understanding of H&S, GDPR and confidentiality.
• Understand basic budget management and purchasing process.
• Ability to line manage two officer level operations team
• IT related qualifications and experience such as cyber security, Microsoft 365 suite skills.
• Good understanding of charity technology needs.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Location: Islington

Salary: £5,221.35 - £5,398.64 (Pro-rated based on 7.25 hours per week/FTE salary of £27,007 - £27,924 (LLW) per annum)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 7.25 hours per week

Contract: Fixed Term Contract (Until 31st March 2026)

Closing Date: 11th July 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Sessional Playworker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Islington Refuge Service provides emergency accommodation to women and children fleeing domestic abuse and sexual violence. Sessional play workers deliver high quality safe fun activities that include a combination of enrichment activities, physical games and sports and nutritional education to children up to the age of 14.

About the Role

As a Sessional Play Worker you will be involved in the planning and delivery of a variety of sessions and activities for children and young people at the refuge. This includes listening to children’s ideas to design services around their needs, choices, and aspirations. You will support and involve children in activities which are playful, stimulating, and enjoyable, while promoting their wellbeing and encouraging them to take an active role during the play sessions.

You will work alongside the Family Support Worker, encouraging all children to take part and have as much fun as possible whilst helping to develop children's learning, well-being, and social skills. To be an effective member of our wonderful team the successful applicant will possess excellent communication skills, be enthusiastic and creative

About You

We are looking for individuals with experience of working with children and who are passionate about play and dedicated to providing a welcoming and safe space for all children - supervising the children and ensuring their safety at all times.

The ideal candidate will have in-depth knowledge of domestic abuse and its impact on children as well as practical experience of working with children and within a team. You will also need to demonstrate a proven ability to work on your own initiative and under supervision. A minimum NVQ Level 2 or equivalent in childcare/play/youthwork/sports/coaching or creative arts is desirable. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment.

In return, we offer great employee benefits including three per cent employer pension contribution, generous holiday entitlement and a focus on learning and development.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

We are working in partnership with a Richard House Children’s Hospice to secure their new Events Manager. Richard House helps children and their families in East London to lead as happy a life as possible when dealing with a life-limiting health condition. From the moment a child is diagnosed with a life-limiting, life-threatening or complex health condition everything changes. These changes affect the whole family, which is why Richard House feel it is vital not only to provide care to the child but to support the whole family. As a member of the fundraising team, you will directly support the charity’s work, as the majority of their services are funded thanks to the generosity of their supporters. 

The Events Manager will develop an events programme that delivers excellent supporter-care to all fundraisers and supporters taking part in an event or organising their own activities, maximising income from these fundraising streams. Harnessing current supporters and leading the growth of our existing network of community and event supporters is key to this role, with a focus on developing pro-active individuals, corporates and groups wanting to engage with and support events. The role will be hands on, focused on operational delivery, supporting crucial short- and medium-term funding impact, as well as longer-term and sustainable corporate income for Richard House.

This role is offered on an interim basis, but with the option to become permanent.

The successful candidate must be able to demonstrate:

• A track record in managing and delivering fundraising events, including participant cultivation and stewardship. 
• Evidence of developing supporter-care processes to increase engagement. 
• Experience of the practical application of the Fundraising Regulator, Gift Aid and Data Protection legislation. 
• Experience working with volunteers would be beneficial. 

Excellent communication and relationship building skills and an ability to interact with prospects and partners at all levels will be key.

For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Hybrid / Richard House Children’s Hospice, Richard Drive, London E16 3RG. Minimum of 3 days a week onsite with additional travel to meet with donors, funders and partners as needed. 

Closing date: 17 July 2025

Due to the nature of the role, Charisma will be reviewing applications and actioning on a rolling basis. Candidates with availability and/or notice periods of a month or less are actively encouraged to apply.

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023

It’s been a successful few years for PCR’s Events team with good results across the portfolio, raising over £1.4m (against a target of £800k) in 2023-24 and more than £2.3m in 2024-25 (against a target of £1.7m). The team structure has recently been refreshed, bringing in new roles to ease capacity and ensure the whole team can do their best work – contributing to PCR’s lifesaving mission, developing in their careers and enjoying their jobs within our ambitious and supportive team. 

This role is a new position within the structure, created to focus on our growing third-party events portfolio, an area which is performing well across the sector and deserves more attention. It is an important role which will oversee the innovation, planning and delivery of all third-party events, whilst taking a leading role on wider infrastructure development for the team.

You will work with colleagues across the organisation to seize opportunities, whilst ensuring best practice in our fundraising activity and the delivery of brilliant stewardship during supporters’ participation in third-party events & beyond.

The position reports to the Head of Events & Community and will supervise the work of two Events & Community Executives on relevant projects. Collaboration will be important, including with the other Events team managers who each lead the innovation, planning & delivery of (a) virtual challenge events, and (b) PCR-owned bespoke events. 

We are keen to work together to develop & shape this into an exciting and meaningful role for you. At PCR, we prioritise our team members’ development, and there will be a % of time available to work on other areas of the portfolio for development and interest. However, your main focus will be: 

Strategy, project management and income growth 

• Create and lead the strategy to maximise the value of PCR’s third-party challenge events portfolio, working with the Head of E&C and others to take a long-term view and build this area into a sustainable & growing income stream. 

• Oversee the project management of all third-party events, including the London & Brighton Marathons (and other new events as they are introduced), working with the E&C Executives to ensure targets are met and best practice delivered. 

• Design and deliver ambitious fundraising budgets for your projects which contribute net income towards PCR’s mission. 

• Build good relationships with suppliers, venues, agencies and consultants to ensure great value. 

• Oversee the stewardship of fundraisers, ensuring journeys are relevant & engaging and continuously improved.

• Work with the other Events team managers to contribute to the planning & delivery of other activity areas. 

Product development and innovation 

• Seize the opportunity to grow & improve PCR’s third-party event portfolio, staying up to date with sector trends, identifying new journeys, suppliers & products, and taking a test & learn approach, always ensuring that learnings are captured. For this, there will be realistic budgets & an understanding of the investment needed for new ideas. 

• Develop approaches to engage supporters beyond their initial participation, working with Public Fundraising colleagues & others to test cross-selling journeys and maximise the life-time value of third-party event fundraisers. 

• Maintain a strong level of understanding of PCR’s existing (and target) supporters to create and implement products & stewardship that motivate and inspire them. 

• Alongside the Head of E&C and other Events team managers, embed a culture of innovation and supporter insight. 

• Proactively collaborate internally, working with other teams to identify opportunities which meet PCR’s objectives, including with the Partnerships team to ensure the development & delivery of an employee fundraising programme. 

• Take the lead in developing processes and infrastructure across the Events team that improve efficiency, compliance and best practice, working with other team members to prioritise and deliver this work. 

Team leadership  

• Alongside the other Events team managers, supervise the relevant day-to-day work of the Events & Community Executives to ensure that the projects you are working on together are carried out effectively. 

• Work closely with the Head of E&C and the other Events team managers on team strategy and capacity planning. 

• Work with the team to embed our agile ways of working, modelling the principle of collective responsibility. 

• Attend and contribute to meetings, sharing new ideas and learnings that might be useful for the wider team. 

• Work with the Head of E&C and other Events team managers to embed and model PCR’s organisational values: innovation, collaboration, accountability and championing the patient voice. 

The Events & Community Manager may also get involved with other projects and tasks as appropriate to support Public Fundraising activities. Attendance may be required at some weekend and evening events, for which TOIL will be given.

Skills and Competencies 

Our ideal candidate would be proactive team player, with: 

• A willingness to get stuck in, eager to learn and strong sense of personal accountability. 

• Confident event and project management skills, including end-to-end planning, budgeting & results tracking. 

• An understanding and (ideally) experience of third-party challenge events or similar peer-to-peer fundraising activity. 

• The ability to see opportunities and drive progress in existing events – and finding our next successful ones!

• An ability to oversee others’ work, delegate & give feedback effectively, and to take a leadership role within the team. 

• Excellent organisational skills & an ability to juggle multiple competing priorities, identifying the most valuable use of time 

• Great communication and stakeholder management skills.

• The ability to motivate and inspire a range of audiences through relationship building and storytelling.

• Good attention to detail and IT Skills. 

• A strong belief in the work we do at PCR and committed to PCR’s values. 

How to apply 

Please upload your CV & supporting statement (max 1 side of A4), outlining why you want role & why you think you’d be a good fit, with examples of previous experience. Deadline 23:59pm on the 9th July.

Successful candidates will be invited to first round virtual interviews on w/c 14th July. Second round interviews at our office in London are scheduled for Thursday 24th July. 

For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool 

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age. 

Learning & Development Manager (LDM) – Cymru Wales, West Midlands & South West 

Home - Based but within commutable distance to Wales, West Midlands & South West

If you’re passionate about helping further the mission of Methodist churches, circuits and districts, then we would like to hear from you. As an experienced professional with a proven track record in learning and development, and management, you will be part of a Learning Network (LN), within the Ministries and Learning team and part of the Connexional Team of The Methodist Church.

The LN comprises 30+ staff working as part of a single team operating across the Methodist Church in Britain. The team is strategically and collaboratively managed by Learning and Development Managers (LDMs), each having responsibility for a number of Learning and Development Officers (LDO) working within a geographical area. We are seeking to recruit an LDM for the Cymru Wales, West Midlands and South West area. There is a requirement to live within this geography that includes the Methodist districts: Wales Synod Cymru, West Midlands (following the merger of the current Birmingham District and the Wolverhampton and Shrewsbury District on 1st September 2025), Southampton, Channel Islands, Bristol, and South West Peninsular.

Responsibilities of the Learning Development Manager include:

• strategic shared leadership of the LN
• leading and managing the LDOs, balancing the needs and expectations of lay and ordained
• developing, implementing and reviewing, alongside other LDMs and the Director of Ministry Learning, the strategic work plan of the LN
• building and maintaining good relationships across the Connexional Team and with individuals and communities across the church and beyond
• encouraging the sharing of individual gifts and experiences across a number of teams and stakeholders
• travel (including overnight stays), weekend and evening work

We are looking for someone who has:

• proven experience of coordinating and managing a dispersed team of staff and volunteers
• significant experience and is passionate about learning and development
• a strong commitment to collaborative and partnership working
• a proven track record of meeting deadlines within a complex and varied workload

Knowledge of the Welsh language would be a valuable asset to this role

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups.

For ministers in Full Connexion the standard terms of service apply.

Closing date: 23:59 on 21/07/2025

Interviews to take place on: 08/08/2025 in London in person.

N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Big ideas. Lifelong connections. One objective.

Senior Proposition Manager( Innovation)

Known Internally as Senior Innovation Manager

£60,000 - £67,000 plus

Reports to: Director of Innovation

Directorate: Marketing, Fundraising & Engagement

Contract: Permanent

Hours: Full time 35 hours per week

Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)

Closing date: 9 July 2025 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

Ranked 12th Best Employer in the UK by the Financial Times, Cancer Research UK is looking for a standout leader to join our new Innovation team as Senior Proposition Manager (Innovation) - Known externally as Senior Innovation Manager. Ready to make a difference?

This exciting new position will see you collaborate with the Director of Innovation to establish a new team within the Marketing, Fundraising & Engagement directorate, shape strategy and build a pipeline of innovative projects. Your goal will be to dig deep into understanding audience needs and use this to drive long-term income growth from mass audiences. Additionally, with your strong skills in stakeholder management you will collaborate with cross-functional teams, internal stakeholders, and external partners to deliver successful projects. You'll do all this while been surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Lead the development and delivery of new propositions, offerings and initiatives, from idea generation to launch.

• Partner with insights and service design teams to conduct market research and analysis to identify emerging trends, audience behaviours, and fundraising opportunities.

• Collaborate with cross-functional teams in MFE and PIC plus stakeholders across the business to design and test innovation concepts.

• Develop and implement experimentation frameworks, including rapid prototyping and A/B testing, to validate ideas.

• Build strong relationships with external partners, including agencies and industry experts, to bring fresh perspectives and capabilities to fundraising innovation.

• Secure internal buy-in for new ideas by preparing compelling business cases and presentations for senior stakeholders.

What are we looking for?

• Proven experience in innovation, delivering tangible, commercial results with a hands on approach

• Experience working with insights teams

• Ability to analyse data and iterate based on insights

• Strong ability to generate, evaluate, and execute new ideas, using data and user insights.

• Experience with design thinking, agile methodologies, or lean innovation processes.

• Good stakeholder management skills, and the ability to navigate and influence across complex matrix-management structures. 

• Strong project management skills, with the ability to manage multiple initiatives and prioritise time effectively.

• Experience of design thinking or human-centred design

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

For more information on this career opportunity please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

We are seeking a compassionate, visionary, and strategic Chief Executive Officer to lead Mermaids through the next stage of its evolution, dedicated to improving the lives of gender-diverse children and young people, and those who are important to them. As CEO, you will be responsible for driving the charity’s mission, shaping its strategic direction, and ensuring the delivery of high-quality, affirming support services. You will act as a visible and credible advocate for trans and 
gender-diverse youth, build strong relationships with stakeholders, and influence public policy and sector practice. Working closely with the Board of Trustees, you will oversee a small committed team, ensure robust financial management with the Chief Operating Officer, and lead fundraising efforts to secure a sustainable future. This is a unique opportunity for a values-driven leader who brings both strategic acumen and a deep commitment to equity, inclusion, and lived 
experience. 
Service Delivery:
• Provide strategic and operational leadership across all service delivery areas, including support line services, group work,  advocacy, external communications, and policy.
• Ensure services are high quality, inclusive, and responsive to the needs of trans and gender-diverse children, young people and the special people in their lives.
• Lead the continuous improvement and development of service delivery models, ensuring impact, effectiveness, and alignment with the charity’s mission.
• Champion a culture of safeguarding, accountability, and young person-centred practice throughout all service delivery. 
• Act as the organisation’s Safeguarding Lead, with oversight of on-call, safeguarding training, and ensuring appropriate escalation mechanisms are in place.
• Oversee the design and implementation of advocacy and policy activities, ensuring the charity’s voice is informed by lived 
experience and is impactful at local and national levels.
• Act as a visible and hands-on leader for frontline teams, providing support, supervision, and inspiration to staff and 
volunteers.
• Monitor performance, outcomes, and feedback to ensure services are meeting objectives and delivering positive change 
for beneficiaries.

Governance:
• In partnership with the board of trustees, set and articulate our vision, mission and strategy, and keep this under continual 
review.
• Lead the development and implementation of Mermaid’s strategic plan, ensuring sustainability and growth.
• Liaise with the board of trustees to ensure the charity’s governance, structure, policies and procedures are appropriate 
and effective, taking remedial measures and implementing change as necessary. This includes supporting board 
development.
• Work closely with the Chair and Board of Trustees to support strong governance and informed decision-making.
• Provide accurate and timely reporting on organisational performance, risks, and impact.
• Ensure compliance with regulatory guidance and legislation, including the Charity Commission and the Fundraising 

Finance & Fundraising:
• Working with the Chief Operating Officer and the Board of Trustees, ensure Mermaids has robust, deliverable fundraising 
and finance strategies in place, and subsequent action plans are embedded throughout the organisation to support their 
delivery.
• In partnership with the Chief Operating Officer, ensure Mermaids has robust finance, HR, IT, data privacy and governance processes and procedures are embedded.

People and Culture:
• Line manage senior staff including the COO and service delivery managers.
• Foster a positive, collaborative, inclusive internal culture that values lived experience and wellbeing.
• Continue work to embed a culture of equity, diversity and inclusion across the organisation, as well as a focus on accessibility.
• Work to define and drive trans-centred leadership across the organisation, including ensuring that the organisation is a trans-positive, supportive employer.

External Engagement and Advocacy:
• Represent Mermaids publicly, including acting as the key spokesperson and strategic policy stakeholder, ensuring 
organisational awareness of the external landscape and the changing needs of trans children, young people and their 
families, and advocating for these needs to be met.
• Lead communications strategy, and lead press engagement by responding to media inquiries, interviews, press conferences and media events.
• Lead on stakeholder engagement, including with funders, supporters, community partners, and policy influencers.
• Advocate for the rights and needs of trans and gender-diverse children, young people and the significant others in their lives at a national level.
 

ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.

Our Youth Development Leads are the heart of our programme delivery and facilitate high quality & impactful sessions for our young people. Reporting to the Programmes & Impact Manager, you’ll work with autonomy to manage your school partners, develop your team of volunteer mentors and collaborate across our ambitious delivery team with a focus on evidence based continuous improvement.

It’s an exciting time to join ReachOut as we launch our new strategy! This role brings together the best of our previous Project Officer & Project Leader roles shifting responsibility for delivery into our full-time staff team. This is an investment in building the quality and impact of our programmes and we’re hiring for multiple positions to complete our team of Youth Development Leads.  

We’re looking to fill four positions in total – two full time roles in London and as well as one part time role in London and one part time role in Manchester.

Contract: Permanent – (probationary period of 6 months)

Location: London or Manchester. Hybrid working with project delivery in and around region

Salary: £25,000 – £27,500 pro rata

Hours and Annual Leave: 

1. Full time:

   • 2 positions in London

   • 37.5 hours a week with a mixed working pattern: School term time: approximately 3 days 9:00-17:30 and 2 days 11:00-19:30, and School holidays: 9:00-17:30​

   • 29 days per year annual leave - maximum of 5 days to be taken in school term time

2. Part-time (0.8)

   • 2 positions available: 1 position in London and 1 position in Manchester (potential for Manchester position to be full time)

   • 30 hours a week Tuesday - Friday with a mixed working pattern: School term time: approximately 2 days 9:00-17:30 and 2 days 11:00-19:30, and School holidays: 9:00-17:30

   • 23 days per year annual leave - maximum of 4 days to be taken in school term time

Application deadline:

• London Applicants: 9am Thursday 10th July
• Manchester Applicants: 9am Thursday 17th July

For the full job description, person specification and background information, please download our information pack.

Job Summary
We are seeking a dedicated and detail-oriented Business / Operations Manager to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing comprehensive administrative support. This position requires strong organisational skills and the ability to manage multiple tasks efficiently while maintaining a high level of professionalism.

The Operations Manager is responsible for overseeing the business functions of the charity, ensuring efficient and compliant operations. This role covers finance, HR, IT, premises management, recruitment, health and safety, and GDPR/data protection. The successful candidate will work closely with the CEO, leadership team, and external specialists to support the charity’s mission and maintain operational excellence.

Responsibilities

Human Resources & Recruitment:

· Oversee HR processes, from recruitment to staff development, ensuring compliance with best practices.

· Manage employee relations and support performance management initiatives.

· Maintains training records and ensure all necessary training is booked for staff and volunteers.

IT & Data Management:

· Ensure the smooth running of IT services and systems.

· Oversee GDPR and data protection compliance, working with IT teams and external consultants if necessary, fulfilling the role of DPO for the charity.

Financial Oversight:

· Liaise with external accountants in relation to;

o Processing the monthly payroll

o Processing purchasing invoices ensuring all goods and services have been authorized

o Preparing and processing payments of invoices, expenses etc

· Monitor budgets, financial reporting, and ensure fiscal responsibility.

Premises Management:

· Manage the charity’s physical assets and premises, including vendor contracts and maintenance.

Health and Safety:

· Implement and monitor health and safety policies to provide a secure working environment.

Compliance & Risk Management:

· Maintain up-to-date knowledge of relevant regulations (e.g., data protection, health and safety) and ensure the charity adheres to them.

Strategic Project Management:

· Support the Head of Service in the oversight of operational projects, evaluate their success, and recommend improvements to processes.

· Any other duties from time to time as directed by the CEO or the Board of Trustees in the CEO’s absence

Management responsibilities

· Ensure that health and safety at work procedures are adhered to.

· Ensure all operating systems relating to service delivery are updated and reports generated for monitoring and evaluation, identifying and sharing any opportunities for learning.

· Prepare reports for Head of Service / CEO using DAVSS databases and co-ordinate information for funding/monitoring reports, liaise with the Fundraising team and outsourced finance team as needed in connection with external funding.

Person Specification

Essential:

· Proven experience in an operations or business management role.

· Strong financial acumen with experience in budget management.

· Excellent organisational and communication skills.

· Sound understanding of HR practices, IT management, and regulatory compliance.

Beneficial:

· A degree or at least 2 years’ operational experience in Business Management, Finance, or a related discipline.

· Relevant certifications such as CIPD (for HR), NEBOSH (for Health & Safety), AAT/CIMA (for financial management), ITIL (for IT services), or Prince2 (for project management).

· Experience or training in GDPR and data protection.

· An understanding of Domestic Abuse or the willingness to learn.

Key Competencies

· Strategic thinking and problem-solving

· Strong leadership and team management

· Ability to manage multiple priorities and work under pressure

· Effective stakeholder and vendor management

· A proactive approach to process improvement and risk mitigation

Personal Qualities

· Ability to motivate others and provide leadership

· Pro-active approach

· Excellent attention to detail as well as an ability to see the wider picture

· Commitment to excellent service provision and maintaining client confidentiality.

· Commitment to undertake training as needed

· Ability to work as part of a team and on own initiative

· A commitment to the practical application of equal opportunities and diversity.

· Integrity, honesty and reliability and a high level of respect towards others including clients, volunteers, staff, agencies, partners.

We are committed to safeguarding and promoting the welfare of adults, children, and young people, and expect all staff and volunteers to share this commitment. All roles are subject to safer recruitment practices, including an enhanced DBS check, references, and thorough vetting procedures.

We are an equal opportunities employer and welcome applications from all sections of the community, including those with lived experience of domestic abuse.

If you are looking for an opportunity to contribute to a dynamic team while developing your skills in a supportive environment, we encourage you to apply for the Operations manager role.