Service delivery manager jobs in streatham, greater london

JUSTICE is looking to recruit an Interim Head of Governance and Operations to join our friendly, values-led team. This is a fixed term post for 12 months (maternity cover) and provides an exciting opportunity for someone who has experience of governance and operational management. 

We are looking for an individual who has an interest in the purpose of the charity (to improve the UK justice system so that it is fair and within everyone’s reach), as well as a keen interest in taking responsibility for a diverse and wide range of tasks from providing and overseeing the secretariat functions related to our governance and risk as well as leading in important cross-cutting areas such as audit, budget management and providing HR support. This role will really suit someone who enjoys working with people, is comfortable with a degree of autonomy and who thrives in a role where no two days are the same. 

This role plays a central role in the workings of the organisation including with our Policy Team, our Comms Team and our Development Team. They also join Senior Management Team meetings and all Board and Committee meetings. The role currently line manages one direct report but this may be increased to two and reports into and works closely with the Chief Executive. This role also leads on the relationships with our accountants (who deliver our financial management and accounting functions) and other external contractors. 

JUSTICE is a law reform and human rights organisation, working to improve processes and policies to support everyone, particularly marginalised groups, be able to seek justice or a remedy when their rights have been breached or the law has been broken. We also seek to improve the justice system as a whole, ensuring that laws are clear and consistent and that the government and other key decisionmakers are held to account.

We are a founding member of The Justice Hub, which is situated next to St Paul’s Cathedral. in London. We also have staff based in other locations including in Manchester, Sheffield and Edinburgh. As a UK wide organisation, we are keen to support team members from all over the UK and this is a role that can be fulfilled in a hybrid way. Our London base has a number of hot desks dedicated to JUSTICE and access to meeting rooms and other spaces and we work alongside other like-minded charities in the justice sector as part of the Hub. 

All team members are expected to join the ‘in-person’ days in the office (roughly 5 days a year) but otherwise we encourage and support flexible working. In addition, this role requires a minimum of 5 days per month working in our London offices. Alongside flexible working conditions, every member of staff is entitled to 27 days annual leave plus an additional two days of leave to look after your wellbeing and to celebrate your birthday. We also close the office between 25 December and 1 January (inclusive), which is addition to the annual leave mentioned above. We review salaries according to inflationary changes on an annual basis, contribute 8% to your pension for the first 2yrs, rising to a 10.5% contribution thereafter and offer generous parental and dependency-related leave. As part of looking after your wellbeing, we also provide access to an Employee Assistance Programme.

The candidate pack including the Job Description for the role and details of how to apply can be found on our website.  

The deadline for applications is midday on Monday 18 August 2025.

Sifting will be completed by Friday 22 August 2025. 

Interviews will be held on Wednesday 10 September and Thursday 11 September. Candidates may be required to complete a test as part of the interview process.

JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds and welcome everyone who shares our values and purpose regardless of age, gender, race, region, socio-economic background, education, sexuality, identity, disability and neurodiversity.

Due to the high number of applications we receive we are unable to provide individual feedback to applicants who are not interviewed.

Please note that we will not respond to any enquiries from recruitment agencies. 

Job Description

Brent Mencap has been passionate about a healthier and fairer Brent since 1979. We’ve developed and run successful housing, employment, health, advice, wellbeing and self-advocacy services. During austerity and Covid we diversified, successfully taking on NHS work with people with long-term health conditions. We provide social prescribing support and health and wellbeing coaching to patients for Brent GPs. In 2024-5 we helped over 18000 people. We’re a leading partner on the Brent Health Educators Programme. Recently we’ve focused on developing and retaining a much larger staff group, using our data better and improving our marketing.

Brent Mencap offers fantastic free creative and wellbeing activities for people with a learning disability, autism and long-term health conditions. These have flourished since Covid. People love yoga, poetry, singing, gardening, Breathe and Move, self-advocacy, campaigning, awareness raising, CREATE art activities for young people, external trips and parties. Small grants, donations and our reserves fund this while we get longer term funding. Our self-advocates want us to focus on paid employment, youth services and making Brent Council use accessible information properly. People with a learning disability, neurodiversity and their family carers are inclusively supported by social prescribers for advice and by health educators/coaches for health-related matters if needed.

Our current Executive Director, who has led Brent Mencap so well for 25 years wants to retire. The successful candidate will build on Brent Mencap’s history, current success and potential so our long-term passion for a healthier and fairer Brent can evolve and improve the lives of Brent People. Are you the amazing successor to lead and inspire our talented, committed team?

We are looking for someone who  

· Has the relevant voluntary sector experience, vision, determination and leadership skills

· Is committed to developing and supporting our diverse staff group

· Can see the bigger picture but also focuses on the important details

· Supports our ethos of person-centred service delivery and activities

· Can communicate well with users, partners, staff, trustees and funders

· Enjoys influencing and raising awareness

· Is entrepreneurial, savvy, confident and can maintain our current  financial stability and diversify our income streams

· Understands the lived experience of disability, long term health conditions and inequality  and wants to improve their lives

· Understands the importance of marketing and data to challenge inequality, promote positive change and attract new funds.

· Can prioritise reviewing and improving our data collection

· Can develop funding project plans that includes staffing for enhanced  wellbeing and creative activities, for  young people, employment  related support and other identified needs

In addition, they will have to:

· Work with the Board of Trustees and staff to develop our vision, implement strategic plans and  deliver agreed objectives

· Be able to ensure all aspects of our work are done safely, legally, in line with our articles/constitution  and able to assess risks and mitigate them

· Be responsible for staff development, management and all aspects of the administration of the organisation

· Be an ambassador for Brent Mencap, meeting and working with leaders with statutory and voluntary sector, Royal Mencap and local Mencaps

· Represent the lived experiences and voices of people with learning disabilities, neurodivergence, long term conditions and their families who inform our work and the work of others in Brent

· Work late occasionally, attend evening events, meetings and occasional weekends and undertake any other necessary tasks as required to ensure Brent Mencap functions safely.

In order to deliver services effectively, a degree of flexibility is required and the post holder may be required to perform work not specifically referred to above. This job description will be subjected to review with the post holder, from time to time to ensure it accurately reflects the duties and range of the post.

This post is:

• subject to Enhanced DBS Disclosure

• subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.

• Candidates must be eligible to live and work in the UK

• Please note: Our office base is on the first floor of a Victorian building with steep stairs.

To be shortlisted,

· Candidates must fully complete our application form, and show clearly how their previous experience and knowledge meets all aspects of the person specification with examples given of actual actions/experience relating to the person specification. Please go to our website to complete the application by 9.00am on 28th August. We do not accept CVs

· Be prepared to visit Brent Mencap so key staff and self-advocates can meet them informally before the interview day  or have a 60–90-minute Teams meeting with them. To arrange a face-to-face or Teams  meet up on a Wednesday only  please contact our office manager Simon via the website.

Interview details

· A 4-part Interview with senior staff, self-advocates, operational managers and trustees, will take place at Brent Mencap on Friday 5th or 12th September 2025. Shortlisted candidates will be given a paper-based scenario to complete and send to us on the Thursday before the interview

· We anticipate the full interviews will take 2.5 hours with a 30-minute break at some point.

About OCD Action:

We have a vision of a time when OCD is well understood, and everyone gets the treatment and support they need when they need it. With the OCD community, we are fighting for this. Until that day arrives, our aims are:
1) that everyone affected by OCD has access to the high-quality support, information and guidance they need to enable them to access the right treatment;
2) that no one affected by OCD feels that they must face it alone.
To do this we raise awareness of the reality of living with OCD and its treatability, provide a helpline, over 50 support groups, online forums and a range of youth services.

About this role:

This new role has been established to ensure the effective planning, co-ordination and delivery of our three key events over the next year:

• our National Conference
• our Carol Service
• our spring fundraising event.

As a successful Senior Events Officer you will work with people from across the charity, from Trustees to experienced administrators. You will build and maintain strong working relationships with a wide range of stakeholders, including our small staff team, trustee Board, event speakers and suppliers. You will act as a key liaison for speakers and attendees ensuring all are left with the highest opinion of OCD Action. You will have a track record of managing event logistics, and be confident in developing event project plans and risk management plans. You will have project management experience and a solutions-focused approach. Ideally you will have a good understanding of event ticketing and will previously have used a CRM system to manage relationships with event attendees. Through this role you will be key to OCD Actions work and to delivering our vision and strategy.

Working at OCD Action:

It is important that working with us works for you. This is why we have an attractive benefits package, including flexible working and hybrid working.

We believe that diversity drives improvement and creativity. This fosters the environment needed to ensure we can do and be the best we can for the OCD community. We actively employ, and pro-actively seek to employ people with lived experience of intersectional disadvantage.

If you are passionate about being part of a movement for change for those impacted by OCD, we encourage you to apply. Please complete and return the application form by ....

About The Role

We’re looking for a Supporter Development Manager to lead the delivery of innovative, insight-driven campaigns that deepen supporter engagement and help drive income for the Royal British Legion. This is a strategic and hands-on role where your work will directly contribute to our mission by building long-term, meaningful relationships with our supporters.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll manage a wide range of multi-channel campaigns from welcome journeys and reactivation to supporter events, email, direct mail, and more. Working closely with teams across Fundraising, Marketing, Planning and Finance, you’ll ensure every touchpoint is consistent, well-crafted and aligned with our brand and supporter values.

With end-to-end ownership of projects, you’ll be confident briefing creative, managing data selections, overseeing budgets and leading on post-campaign analysis to continuously improve our approach. You’ll also support and coach colleagues, helping to build a strong and collaborative team culture.

This is a brilliant opportunity for someone who brings creativity, precision and purpose to their work. If you're passionate about delivering high-quality supporter experiences and want to make a meaningful impact as part of a supportive, forward-thinking team, we’d love to hear from you.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days per week connecting directly face-to-face with colleagues at the hub.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
-  Opportunities to volunteer
-  Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

Working location: mostly remote work with some travel required. Based in the central area of the South West region you will deliver a face-to-face service to clients in their own home or safe meeting place across the Dorset, Avon, Somerset, Gloucestershire and Wiltshire area  as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

• A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 
• Birthday day off 
• Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 
• Enhanced sick pay and compassionate leave 
• Death in service benefit 
• Pension 
• Employee Assistance Programme 
• Clinical supervision and excellent support 
• A rewarding role with purpose 
• Be part of a skilled, friendly team with an engaged Board of Trustees 
• Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, the police and family liaison officers, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the central area of the South West Region. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 
• Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 
• Competency in I.T skills to work remotely. 

Desirable Experience: 

• Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

Working pattern: full-time (36.25 hours per week) - part time considered

It is essential that you live within the Thames Valley region, or close enough to commute 

Working location: mostly remote work with some travel required. You will deliver a face-to-face service to clients in their own home or safe meeting place across the Thames Valley area as well as providing support by phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

- Birthday day off 

- Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

- Enhanced sick pay and compassionate leave 

- Death in service benefit 

- Pension 

- Employee Assistance Programme 

- Clinical supervision and excellent support 

- A rewarding role with purpose 

- Be part of a skilled, friendly team with an engaged Board of Trustees 

- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, the police and family liaison officers, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident within commutable distance to the Thames Valley area. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

• Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

Action for Refugees in Lewisham (AFRIL) is seeking our next Executive Director to lead our small, dynamic charity. You will be joining an impactful local organisation at a crucial time in our development. Since 2021 we have grown significantly and sustainably, developing new services based on client needs. You will be leading a highly competent and passionate team who are community minded and experts in their fields. 

The Executive Director has overall responsibility for the day-to-day management of the charity, including finance and fundraising, as well as supporting the development and delivery of services. They will work with four experienced project leads to deliver and develop our core services: Casework and Advocacy Service, Rainbow Club Supplementary School, Destitution Service and Food Bank, and our Allotment of Refuge, as well as our Policy and external influencing work led by our Deputy Director for Casework and Policy. 

We are seeking to appoint an exceptional candidate who can balance the demands of strategic leadership with the operational execution and development of our services and policy work. We are seeking someone with a high level of operational skill and accountability in operational management and governance. You will be responsible for the central services of the charity including finance, fundraising, legal, HR and communications. We are looking for a thoughtful leader who is passionate about staff and volunteer support. You should have experience and understanding of small charities and the external context within which we operate.

About us:

Founded in 2004, AFRIL supports refugees, asylum seekers and vulnerable migrants to lift themselves out of poverty, assert their rights, and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying issues that result in poverty. We engage in policy and legal interventions to affect change. Our work is grounded in the values of professionalism, inclusivity, and solidarity, and our approach to service delivery is one of co-production and empowerment. We work with partners locally and nationally to deliver high quality services and advocacy.

Our Services:

• Casework and Advocacy – AQS and IAA accredited advice, casework and legal interventions in housing and homelessness, complex welfare rights, community care, asylum support,  immigration, access to education and employment, healthcare and related matters. 

• Destitution Project - supporting families to overcome extreme food poverty through regular food vouchers, fresh culturally appropriate food, toiletries, and essential household items plus small grants and a free café.

• Rainbow Club Saturday School - improving educational attainment, wellbeing, confidence and self-esteem, and raising the aspirations of disadvantaged primary age children. 

• Allotment of Refuge - a welcoming and integrated community of food growers improving the health, wellbeing and healthy food access of children and adults seeking sanctuary in Lewisham.

• Immigration Project in partnership with Southwark Law Centre - free legal advice and representation to support families to regularise their UK immigration status in the UK.

In addition, we hold a monthly Members Forum, and use the evidence from our frontline work together with the testimony of our members to influence improved policy and practice.

AFRIL is currently in a good position, with the several long-term grants and statutory funding secured, and good relationships with community and individual donors. The Executive Director position represents an exciting opportunity to work with a passionate and highly competent team and the wider community to bring about real, positive change for vulnerable migrants, asylum seekers, and refugees in South East London. 

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.

We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.

Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than 2 sides of A4) detailing how you meet the person specification. 

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park, and Bushy Park.

We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK, with tens of millions of visits every year.

We are currently looking for a Volunteer Officer to join us on 6-fixed term contract on a full-time basis.

This role does include working 2 weekends a month and evening work.

The Benefits

• Salary £33,666-£35,000 depending on experience
• 26 days’ annual leave, pro rata, plus public holidays
• Employer pension scheme
• Private healthcare cash plan and health insurance
• Cycle to work scheme
• Employee assistance programme - available to all staff and family members

This is a fantastic opportunity for an enthusiastic individual with experience of working with, and managing, volunteers and a love of the great outdoors to join our passionate organisation.

You will have the chance to work in some of the most beautiful and historic green spaces that London has to offer while playing a vital role in the delivery of our hugely successful Volunteer Ranger Service.

So, if you would like to showcase fascinating wildlife and heritage across London’s parkland while working with an inclusive and supportive team, apply today!

The Role

As a Volunteer Officer, you will be responsible for the delivery of the Volunteer Ranger Service in Richmond and Bushy Park. Supporting the current volunteer rangers and training and managing new volunteers, where appropriate. You’ll seek to develop training opportunities and resources.

This is an exciting opportunity for an experienced Volunteer Officer to join the Volunteering Team at The Royal Parks. This role will focus on delivering the Volunteer Ranger Service in both Richmond and Bushy the Richmond Park Volunteer Bus service. The service was started as a trial with a purpose to engage, inspire and inform members of the public about the history, heritage and wildlife of the parks, and is now seen as a growing success. This role is varied and will see the successful applicant working primarily Richmond and Bushy Park, but with regular travel to all of the parks. Your role will be to manage, the current volunteers, induct and train new volunteers where appropriate, and work to grow and develop different opportunities that the service presents. This role will also work with other volunteer groups across the parks helping to deliver conservation groups, corporates and develop new and existing initiatives. The volunteer officer will support the wider volunteer team and coordinators where needed.

This role involves a lot of in park time, working with and supporting volunteers on the ground, coupled with some office time. This role also requires a large amount of weekend and flexible working, with usually a minimum of two weekends a month in the Parks supporting the Rangers on the ground. The ideal applicant will be friendly, open, and enjoy spending time outdoors and have experience working with and managing volunteers, ideally in an engagement, visitor service or conservation setting.

Additionally, you will:

• Help to maintain all tools, equipment and PPE
• Support the promotion of the Volunteer Ranger Service and wider Volunteering activities
• Ensure all expenditure is approved in advance by the Volunteer Manager and budgets are updated accordingly

About You

To be considered as a Volunteer Officer, you will need:

• Proven experience of working with, managing, leading and training volunteers, especially relating to visitor engagement and conservation
• Experience of developing and delivering successful volunteer projects and programmes and working with partners
• Excellent people skills including team working, negotiating, problem solving and the ability to be calm and decisive in challenging situations
• To be highly organised with the ability to prioritise a heavy workload, manage tasks simultaneously and perform effectively under pressure
• Awareness and advocate of equality, inclusion and diversity, health and safety, safeguarding
• Excellent written and verbal communication skills
• Experience of managing budgets and of delivering, reporting and evaluating projects would be beneficial to your application, as would experience of competing demands and delivering a visitor service in a park setting. IT proficiency would also be advantageous, as would excellent presentation skills. Practical conservation, habitat or horticulture management skills, including tool use and management, are also desirable.

Other organisations may call this role Volunteer Services Co-ordinator, Volunteer Co-ordinator, or Volunteer Development Co-ordinator.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you’re interested in this unique opportunity as a Volunteer Officer, please apply via the button shown.

Edward Gibbons House is seeking an enthusiastic Senior Substance Misuse Worker to support our amazing residents.

Providence Row Housing Association has been helping homeless people in East London since 1860. We provide social housing along with excellent services that aim to support homeless people with complex needs and enable their recovery. We remain committed to our East London roots and currently serve the communities in Tower Hamlets, Hackney and the City of London.

Our Senior Substance Misuse Worker works alongside members of the support team to create a safe and welcoming environment within a psychologically informed environment. You will contribute to the development of the recovery hub, by providing expertise in alcohol and drug misuse. Taking a lead role in delivering training/ advising staff on substance misuse issues, liaison with substance misuse agencies, facilitating multidisciplinary case conferences and negotiating access to detox and treatment services. Carrying out assessments of drug and alcohol usage with key clients, delivering brief and extended interventions, outlining risks, advice on harm minimisation and refer to specialist agencies.

You will also conduct surveys of residents view and opinions, assist with audits and reporting on the service, help to ensure compliance with regulation and best practice, and work with a Support Team which promotes person centred coproduced approaches.

You need to have experience of working with homeless people with complex needs, have a good understanding of strengths, needs, and risks they experience. Be competent with computer systems, and comfortable completing regular performance reports. The Senior Substance Misuse Worker is a day shift based role with evening and weekend working.

PRHA is seeking to increase diversity within our organisation. We would welcome interest from people with experience of homelessness, from a black or minority ethnic background and/or with a disability. 

For further details please see the full job description.

Young Carers Sessional Worker  

Do you enjoy working with young people? Are you interested in supporting Young Carers by delivering engaging activities that promote wellbeing, reduce isolation and give them a break from their caring responsibilities? 

Then this job is for you! 

Job Title: Young Carers Sessional Worker 
Location: London, Wandsworth – Wandsworth Carers’ Centre (office-based and community/outreach) 
Contract Type: Sessional / Zero Hours Contract 
Salary: £15 per hour 
DBS Check: Enhanced required 

We are seeking a flexible, reliable, and enthusiastic Sessional Worker to support the delivery of services for Young Carers aged 5–16. The role involves two key parts. The first is helping to deliver engaging, age-appropriate activities that promote wellbeing, reduce isolation, and give Young Carers a break from their responsibilities. The second is supporting with outreach to local schools, colleges, community settings and professionals to identify and engage Young Carers. 

About The Role: 

You will work across two key age groups, 5–11 and 12–16, delivering and supervising activities, supporting events and trips, and providing behavioural management where needed. You will deliver awareness training sessions, run stalls and aim to identify and engage Young Carers in the community. You will also help ensure young Carers feel heard, included, and supported as they navigate the challenges of their caring roles. This is a sessional role, therefore hours are not guaranteed but will be offered based on project need.

Key Requirements Include: 

• Experience working with children, young people, or vulnerable groups 

• Ability to communicate sensitively and effectively with young people and their families 

• Reliable, punctual, and flexible 

• A strong understanding of professional boundaries and confidentiality 

• Willingness to work evenings and weekends 

• Commitment to equality, diversity and inclusive practice 

About Wandsworth Carers’ Centre: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Benefits of working for Wandsworth Carers’ Centre:   

Friendly team and working environment, contributory company pension, ongoing training and development opportunities and an employee assistance program.  

Closing date: 1st September 2025

Please note we will be interviewing candidates as suitable applications come in and therefore reserve the right to close this vacancy before the stated closing date. We encourage applications as soon as possible. 

Exciting Opportunity: Join West London Centre for Counselling as a Trainee Couples Counsellor (NHS Recruit to Train Programme)

West London Centre for Counselling (WLCC) is pleased to offer an excellent opportunity to join our team through a full-time, salaried NHS Recruit to Train position.

Successful candidates will:

• Be employed by WLCC
• Join the Tavistock Relationships training programme
• Begin training as part of the September 2025 cohort and complete by September 2028.

About the Programme

Building on the success of previous cohorts, NHS England is funding new opportunities starting September 2025.

This three-year programme offers:

• Full tuition coverage
• Salary support funding
• Completion of foundation-level counselling training
• Specialist NHS Talking Therapies modality training in Couples Therapy for Depression (CtfD)

Funding

NHS England funds:

-Full tuition fees across the 3-years of the programmes

-Salary support to cover the salaries across the 3-years of the programme:

· Year 1- Band 5

· Year 2 & 3- Band 6 

Important Eligibility Information

• These are training roles, and candidates must remain in the funded Recruit to Train post to retain their place on the course—and vice versa.
• If you are ineligible for the course, you cannot be offered the role.
• If you withdraw from the employment offer after accepting a course place, you will not be permitted to join the course.

Course structure and requirements

The National Curriculum for High Intensity Psychotherapeutic Counselling within NHS Talking Therapies for anxiety and depression outlines the full details of the course structure. To summarise, the following outlines the key training requirements:  

· A 1-year core psychotherapeutic counselling foundation level training, which also introduces the chosen NHS Talking Therapies modality. Following sign off for readiness, trainees can begin to practice at West London Centre for Counselling with people with mild to moderate depression

· Followed by, a 2-year post-graduate diploma (PGDip) in psychotherapeutic counselling (minimum 120 credits at Level 7)

· A minimum of 450 supervised client hours gained within a NHS Talking Therapies service

· A minimum of 450 training hours (skills and theory)  

· A minimum of 50 personal therapy hours  

· A minimum of 90 minutes of training supervision to every six hours of client work (or the equivalent for group supervision), or 90 minutes per week if they have completed less than six hours of client work in the week

· NHS Talking Therapy services will be responsible for supervision on site, including oversight of case management, clinical governance and management supervision in line with the supervision requirements of the NHS Talking Therapies for anxiety and depression manual.

· An average of two to three days per week of clinical practice in NHS Talking Therapies services

· Individual accreditation (professional registration) with a professional body in line with the NHS Talking Therapies for anxiety and depression manual (see the manual for more details)

Key Dates

· Application deadline: 18th August 2025

· Interviews: Week commencing 25th August 2025

· Course start date: 29th September 2025

Selection process

Selection processes including shortlisting and interviews will be carried out jointly by West London Centre for Counselling and Tavistock Relationships (training provider). Successful applicants will need to meet both the requirements of the employing service’s job description and person specification, and the training provider’s entry requirements. The recruitment process to identify the trainees for this psychological role will be collaborative and values based.  This is to ensure that trainees recruited can meet both service expectations but also the educational requirements for the 3-year pathway.

JOB OPPORTUNITY

Job Role:

Deputy CEO

Start Date:

ASAP

Contract:

Permanent / Full time

Salary:

£50,000 per annum plus additional benefits

Location:

Remote working from home with occasional travel

Closing Date for Applications:

6th August 2025

Interviews likely to be on

18th/19th August 2025

 

Role Overview

Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003. Each year, more than 200 families lose a loved one to domestic homicide or suicide or sudden death following domestic abuse. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after fatal domestic abuse. 

AAFDA are recruiting a Deputy CEO to join our remote team to play a pivotal role in ensuring our operational success, driving key programmes, enhancing organisational performance, and supporting income generation efforts.

As Deputy CEO, you will be a key leader in transforming our vision into action. Working closely with the CEO, you will ensure the smooth running of the charity’s day-to-day operations and your leadership will enable AAFDA to reach new heights in both impact and growth.

We need someone with the passion and conviction to help us push for the big changes needed and the expertise to develop and position our strategy, influencing, campaigning and fundraising accordingly. The right person will be comfortable embracing chaos, and will convey resilience and calmness under pressure.

We welcome applications from candidates with experience of domestic abuse.  We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.

To Apply: Please see the job description and person specification. Please apply by submitting your C.V. and a supporting statement, which will be no longer than 4 sides of A4 and covers your experience and ability to fulfil the person specification.

Overview:

The role of is a senior position within the Young Lewisham Project. The role is responsible for the workshop staff, young people and project management of the referral groups and activities.  Managing staff, maintaining participant’s records and ensuring all administration required for OCN and other qualifications are kept up to date and in order.

Accountability  

The post is accountable to the Managing Director.

Purpose

The purpose of this post is to provide leadership and management of the Young Lewisham Project workshops to achieve the operational goals of the project.

To be responsible for the achievement of project goals, measurable outcomes and outputs.

To continually develop and improve the Young Lewisham Project’s offerings.

Oversee and improve attendance

Principal Duties

To oversee the delivery of Young Lewisham Project programmes and activities.

To provide supervision and support to workshop project staff and volunteers to ensure co-ordination and effective team work within Young Lewisham and individual projects/groups.

To actively promote the services of the project through appropriate channels and on appropriate platforms.

To co-ordinate and facilitate good relationships with partners and attend multi agency meetings where necessary.

To have some oversight of IT system Monday and the collection and analysis of performance data, producing management information and reports for internal and external stakeholders.

To act as one of 3 designated safeguarding leads and attend all training to ensure current compliance.

Support young people with SEN

Support tutors to work with young people with challenging behaviour

Specific Duties Management

To plan and facilitate team meetings, multi-agency meetings, consultation and co-operative working with statutory and non-statutory agencies.

To manage the risk and safety of young people, service users and be responsible for their care whilst they engage with Young Lewisham Project along with other management team.

To ensure that Health and Safety processes and policies are followed and that risk assessments are in place, up to date and complied with.

Manage workshop equipment - service, maintenance, repair and replacement

Maintain up-to-date knowledge of legislation and policy in areas of education and youth work.

Oversee risk assessments and health and safety of workshops

Specific Duties Human Resources

Responsible for the supervision and management of workshop staff and volunteers involved in specific groups / projects within Young Lewisham.

Involvement in the recruitment and induction of new staff or volunteers involved in specific groups / projects within Young Lewisham.

Specific Duties pertaining to individual Groups and Projects

Responsible for workshop and tutor spending according to specific project budget and Young Lewisham finance policy and any funding agreements in place.

To work in a multi-agency setting e.g. schools, Youth Services, specialist projects/agencies to maximise development and learning opportunities for young people.

To work in a multi-disciplinary way by: building and maintaining relationships with partners, sharing information in line with the Data Protection Act and Young Lewisham policies; attending relevant meetings as necessary

Monitoring and Reporting

Responsible for maintaining and developing systems of monitoring that can capture and analyse performance data to track progress of individual projects against outputs and outcomes

Responsible for producing timely and accurate reports for the Management Committee and external funders.

General

In carrying out the above role, the post holder will:

Be available to work unsociable hours when necessary (this may include some weekends and overnight stays).

Work with young people in accordance with the core values of mainstream education & youth work

Manage accident and incident reporting processes

 Adhere to and ensure the implementation of Young Lewisham Project’s organisational policies and procedures within their role.

Adhere to Health and Safety protocol and procedures in line with the nature of the role.

Be fully committed to the active promotion of the Young Lewisham’s Equality and Diversity Policy. Be committed to the involvement and participation of young people in the services they receive from Young Lewisham.

Seek to improve his/ her own performance and be committed to continuous professional development.

To act as an ambassador for Young Lewisham Project, upholding and promoting our organisational values and ethos.

The post holder will undertake any other duties of a similar nature, which are commensurate with the grade and seniority of the post.

The Role

This is an exciting opportunity for a proactive and organised Project Coordinator to support the successful planning, coordination, and delivery of Magic Me’s impactful intergenerational arts projects. This role is perfect for someone passionate about community engagement, eager to gain hands-on experience, and build a foundation for a future career in the arts and/or project management. You will be instrumental in ensuring the smooth logistical and administrative operation of our projects, contributing to high-quality delivery. At Magic Me, we believe in the power of diverse talent to drive innovation and create a powerful organisational culture. We actively encourage applications from individuals of all backgrounds, including those from minoritised communities and disabled candidates, as we strive to build a team that reflects the rich tapestry of the communities we serve. We welcome applications from everyone and are particularly interested in hearing from candidates who identify as men, those from the Bengali community and disabled and D/deaf candidates - all of whom are currently underrepresented on our team. For this role, we are also especially keen to hear from local candidates with knowledge of Tower Hamlets and surrounding boroughs.

Location: Bethnal Green, E2, East London
Salary: £26,000 - £30,000 per annum, pro rata
Contract Duration: Permanent
Working Hours: 3 days per week (21 hours)
Reporting to: Project Manager

About You

You are an organised and communicative individual, eager to support our programme team with project delivery. You thrive in a collaborative environment and are comfortable engaging with people of all ages. With a keen eye for details and a proactive approach, you are ready to assist in everything from scheduling and booking spaces to managing project materials and supporting participant recruitment. You are adaptable, able to work both independently and as part of a team, and committed to Magic Me’s mission of enriching lives through intergenerational arts. Your community and cultural awareness, and sensitive approach will ensure inclusivity across all activities.

About Magic Me

At Magic Me, we envision a world without ageism, where everyone can express their creativity and reach their full potential. Our mission is to inspire change – for individuals, communities, and systems – through impactful art, fostering connections between generations. For over three decades, we've pioneered intergenerational arts practices, creating innovative projects in the vibrant borough of Tower Hamlets and leading the way in creative care home work across London and Essex. Our work transcends social boundaries, addresses isolation, and builds valuable community connections.

Key Responsibilities

As Project Coordinator, you will be responsible for:

• Project and administrative support:
  • Assisting the Project Manager with coordinating project logistics, including scheduling, booking spaces, and organising refreshments.
  • Updating project budgets and submitting invoices to the Bookkeeper.
  • Supporting the Project Manager in planning and delivering performances, exhibitions, and events.
  • Managing the materials inventory and sourcing environmentally friendly resources for workshops.
• Project promotion and participant engagement:
  • Helping to manage communication with participants and partners.
  • Assisting with volunteer coordination.
  • Supporting participant recruitment efforts for projects.
  • Helping to raise Magic Me’s profile by sharing images and stories for social media content.
• ​Monitoring, evaluation and reporting:
  • Assisting the Project Manager with data collection for project feedback and ensuring continuous learning.
  • Supporting the programme and development teams with preparing reports for funders and internal use.
  • Assisting with reporting by keeping accurate records of participant engagement and feedback.
• Administration and team collaboration:
  • Undertaking general administration tasks related to project activities.
  • Supporting the wider Magic Me team through the management of Petty Cash (training for Xero will be provided).
  • Participating in training and development opportunities to deepen knowledge and prepare for a future career pathway within Magic Me.

See our person specification within the job pack for further details.

Our Offer & Benefits

• Salary: £26,000 - £30,000 per annum, pro rata.
• Holiday: 25 days and bank holidays (pro-rata) + days between Christmas & New Year. Additionally, we are trialling an additional week of leave during August 2024 and 2025, which may be offered in 2026 if successful.
• Other benefits: 3% pension contribution, flexible working negotiable, hybrid working negotiable, weekly 1:1 wellbeing meetings. We prioritise staff development and you will receive regular support and mentorship from your line manager, dedicated to helping you develop your skills and grow.

Why Join Magic Me Now?

This is an exciting moment to join Magic Me! We are embarking on our next stage of evolution with our current CEO departing at the end of 2025 and two of our current leadership team stepping into joint CEO roles. As Project Coordinator, you will play a vital role in supporting our programme delivery and ensuring the smooth running of our projects during this exciting period. You’ll be supporting a diverse and impactful programme, having the chance to work on the next iteration of our exciting community intergenerational project, Creative Mix. Previous Project Coordinators have supported the filming of our award-winning Her Story, Our Inspiration project and the delivery of the recent Recipe for Belonging exhibition. You will also contribute to our pioneering initiative, Spark, that trains care home staff in leading sensory-based arts activities to support resident's creative expression. Your work will directly contribute to building valuable community connections and combating social isolation. This is a fantastic chance to contribute significantly to our mission under a new leadership team and acquire skills in project delivery through access to training and on-the-job development opportunities. We offer a dynamic and supportive environment which will help you prepare for a future career pathway within Magic Me and the wider creative arts community.

How to Apply

If you're passionate about our mission and ready to take on this exciting role, we'd love to hear from you! For an informal chat about the position, feel free to reach out to us.

If you require an alternative job pack or application format or support to apply (e.g., due to disability, limited internet access, or language barrier), please contact us by August 20th to discuss how we can assist you.

Application Process:

• Applications are open until 9am on September 3rd.
• Potential Project Coordinators will be shortlisted for interviews which will take place on
• Thursday, September 11th at our offices on Pott Street in Bethnal Green.
• We will ask you to complete a short task and then interview with members of the Programme Team.
• We hope to let candidates know the outcome of the interview process soon after interviews.
• The planned start date for this role is currently Monday, September 22nd (or as close as possible).