Service delivery manager jobs
Colleague Support Coordinator
Permanent
Full time 34.5 hours (9am - 5pm Mon - Thu and 9am - 4:30pm Fri)
Location Split between home and our London Office 1 day in the office (Wednesday)
Salary Range £27,000 - £30,000
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
In this role you will provide advice and guidance to the organisation on all HR related matters, seeking additional support from specialist teams where required (ranging from policy advice, change, recruitment, reward, learning and development and transactional HR).
You will play a proactive role in the delivery of a customer and commercially focused service to employees of Macmillan, working at pace to resolve queries and deliver the monthly payroll (including new starters, movers, leavers, family leave and other contractual changes within SLAs and to an exceptional degree of accuracy).
As a Colleague Support Coordinator you will support the wider function in looking after the team inbox as well as telephone lines on a rota basis in order to best support our current and prospective employees.
About you
The successful candidate will demonstrate the following skills and experience:
- Experience of providing advice and guidance via email and telephone in a service focused environment (HR related preferred but not essential)
- Experience of working at pace and under pressure to deliver against multiple deadlines with great attention to detail
- Excellent customer service skills and a customer focused mindset
- Experience of using MS Office, specifically MS Word and MS Excel
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours can be considered
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Tuesday 13th May 2025
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
Please note, we do not generally offer visa sponsorship for this role.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
About Us
The Microbiology Society is a membership charity for scientists interested in microbes, their effects and their practical uses. It is one of the largest microbiology societies in Europe with a worldwide membership based in universities, industry, hospitals, research institutes and schools.
Our members have a unique depth and breadth of knowledge about the discipline. The Society’s role is to help unlock and harness the potential of that knowledge.
Our commitment to anyone who studies microbes is “whoever you are, wherever you are, we will amplify your voice”.
Read more about our Mission and Values on our website.
“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”
About You
The Policy and Engagement Manager is responsible for the development, delivery and evaluation of the Society’s growing policy and engagement programme.
This role will report to the Head of Engagement and Storytelling, with managerial responsibilties for the Policy and Engagement Officer, and will have responsibility for leading the development and coordination of key strategic policy and engagement activities, including progressing external scientific and higher education policy for the Society and promoting the importance of engaging in policy-making to members of the Society.
Suitable candidates will have experience in developing evidence-based policy, including in research, innovation and higher education policy. They will also have excellent communication and organisational skills, and the ability to manage and build effective relationships with key stakeholders engaging in the Society’s activities.
Please note that the organisation operates a hybrid working policy.
For more information about the Society, please visit our website.
Our generous benefits package includes;
• Flexible working hours
• Highly competitive salaries with an annual cost of living increase
• 23 days holiday + eight bank holidays and three additional days over the Christmas break
• 10% employer pension contribution
• Life insurance including free (health and wellbeing) employee support services
• Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay
• Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay
• Season Ticket Loan Scheme
• Cycle to Work Scheme
• £50 contribution towards eye care
To Apply
Please attach your CV and Cover Letter.
Please note that only shortlisted candidates will be contacted.
Closing date: 15th May 2025.
It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity.
The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Product Marketing Manager
Remote (UK-based) | Full-time | Flexible working | Competitive salary + excellent benefits
You would be part of an innovative organisation working to support teachers and improve pupils’ access to quality education.
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
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Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
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Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
About the Role
Excited by the challenge of bringing innovative education products to life through strategic marketing? Oak National Academy is looking for a Product Marketing Manager to lead marketing and communications that drive user growth and engagement.
You’ll plan and deliver targeted campaigns, build partnerships that strengthen engagement, and create tailored content that helps teachers and school leaders get the most from Oak. You’ll also contribute to in-product messaging and improvements that deepen user engagement.
This is a varied, hands-on role for someone who understands what drives adoption, loves working across teams, and is motivated by meaningful impact in schools.
What you'll be doing
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Manage the planning, delivery and evaluation of marketing and School Support campaigns and communications that drive the growth of users on Oak.
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Build and manage important partnerships to improve how we attract, support and retain teachers on Oak’s products.
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Develop tailored marketing content and in-product developments to engage and build advocacy amongst teachers and school leaders.
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As a member of the Oak Team, contribute to the planning and culture of the organisation.
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Work in cross-functional and product oriented squads with colleagues from across the organisation, as required.
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Deputise for the Lead Product Marketing Manager and Support and take on other general responsibilities as required.
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Hours: 36 hours per week (if full-time – flexible arrangements will be considered. Our core working days are Tuesday, Wednesday, Thursday, to allow effective collaboration time with colleagues).
Line management responsibility: There is the potential for this role to involve line management responsibility
Budget responsibility: None
Key external relationships: Suppliers and our curriculum partners
DBS: An enhanced DBS check is required for this role.
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What We’re Looking For
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5+ years experience in product marketing.
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Proven success in collecting, analysing and using qualitative and quantitative data to inform continuous improvement.
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Extensive knowledge of supporting a product’s users and driving growth.
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Proven success in managing stakeholders and working collaboratively with others.
Our Benefits
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25 days annual leave, plus one extra day for each year of service (up to 28)
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Additional Oak closure days over Christmas/New Year
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11% employer pension contribution (with no minimum employee contribution)
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A 36-hour working week, with half-days on Fridays or every other Friday off
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Fully remote working — we’ll support your home set-up and offer coworking options if preferred
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Termly in-person offsites to collaborate, connect, and have fun
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A culture that genuinely supports flexibility, autonomy, and trust
Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
We use the Applied recruitment platform to help reduce bias in our hiring process.
Key Info
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Location: Remote, but you must be based in the UK with the legal right to work here
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Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
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Closing date: We’ll be reviewing applications as they come in and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
The client requests no contact from agencies or media sales.
This is a terrific opportunity to take a lead grants and community role in a young organisation that is growing to its next stage of maturity and have a material impact in the community. We are seeking an individual who is passionate about community that is - or has the potential to be – an excellent grants and community manager.
H&F Giving is now poised for accelerated growth, and we have ambitious plans to significantly grow our work across the borough in the coming years. Key activities in the short term will include the management and delivery of grants administration and monitoring for a range of funds at H&F Giving including the planned launch of a new fund later this year.
You will also network in the community supporting our community partners and play a key role in developing our impact reporting and helping communicate the impact of our community partners to support our communications, fundraising and partnerships work, and raise the profile of our community partners.
Key responsibilities
· To be the lead Grants & Community Manager at H&F Giving and be well networked within the borough, developing our community stakeholders network and managing a range of key grant management projects to build a strong and connected community
· To be responsible for all grant administration and grant processes from end-to-end from opening grant programmes, reviewing/assessing processes and panel management to decisions made and reporting and evaluation
· To produce impact reports on grant rounds and gather stories from community partners to help drive H&F Giving’s communications, fundraising and partnerships work, and raise the profile of our community partners
Take a look at the full job specification for all the details including how to apply. We look forward to hearing from you.
H&F Giving is the go-to organisation for funders and donors to understand and meet the needs of local people.


The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re recruiting a senior officer for our Service Pledge programme, who will play a key role in the development and delivery of our service improvement activities.
The Service Pledge is an innovative programme dedicated to delivering lasting positive change to everyone’s experience of breast cancer. It brings patients, healthcare professionals and cancer alliances together to work in partnership to design and deliver patient-centred improvements.
Your role will be to coordinate the delivery of our Service Pledge programme, as well as supporting other healthcare professional support and engagement initiatives, helping to ensure everyone diagnosed with breast cancer receives the best possible experience of care.
Working closely with the brand, marketing, communications team and other colleagues across breast cancer now to ensure all patient experience work is consistent with brand guidelines and have a joined up approach across the UK.
This role is offered on a full-time, fixed-term contract for 1 years.
About you
Are you an experienced project manager, able to demonstrate successful delivery within specified timelines and budgets? You’ll be able to develop and manage strong relationships with a wide variety of stakeholders, including senior healthcare professionals and people affected by breast cancer.
You’ll have experience of carrying out qualitative and quantitative insight research, including surveys and focus groups. You will also have experience and knowledge of patient involvement and/or service improvement, ideally either within the NHS or charity sector.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role can be based in our Cardiff, Glasgow, London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: Thursday 8 May at 09:00am
Interview date: Week commencing Monday 19 May 2025
£47,000 per year
Kings Cross, London (hybrid)
35 hours per week
Permanent
RNIB are recruiting for two Policy Managers (1 x International, 1 x Devolution) to lead within our policy team, ensuring we produce well-evidenced, impactful policy to drive real change to deliver better outcomes for blind and partially sighted people. Please tell us in your supporting statement, if you have a preferred role.
Both roles will sit underneath our Head of Policy, managing your own policy area with line management responsibility for 2-3 Policy Leads. You will also be responsible for either our liaison with RNIB's International team and our links with the global sight loss community, or the devolution agenda, looking at how we make policy across the four nations and into the regions of England, linking with our Area Campaigns team to drive forward regional strategy.
You'll oversee the development of policy positions across the team, bringing together internal and external expertise to get to the root of the issues affecting blind and partially sighted people, coming up with solutions for change and ensuring the voice of blind and partially sighted people is at the heart of everything we do.
To succeed in this role, you will be:
- A strategic policy expert - Experienced in shaping public policy and leading impactful campaigns that bring about real change.
- Passionate about inclusion - Deeply aware of the challenges faced by disabled people and committed to ensuring their voices are at the heart of policy development.
- A confident communicator - Skilled at turning complex data and ideas into clear, compelling reports, briefings, and messages tailored to different audiences.
- A collaborative leader - Able to lead and inspire a team, build strong relationships across the organisation, and work in partnership to achieve shared goals.
- Organised and delivery-focused - Comfortable managing multiple projects, setting priorities, and delivering high-quality work to tight deadlines.
- An influential advocate - Ready to build connections with colleagues, stakeholders and decision-makers, and represent RNIB with clarity, credibility and passion.
What We Offer
RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.
For more information on our available benefits, please visit our .
How to Apply
If you'd like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.
You’ll oversee vital services such as building maintenance, catering, housekeeping, utilities, and communications - ensuring everything runs smoothly, safely, and efficiently.
This role offers 37.5 hours per week, with shifts between 9am – 5pm Monday to Friday with salary between £51,585 per annum.
Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
What you will be doing:
- Lead, coordinate and plan core services, including maintenance, waste disposal, catering, and housekeeping.
- Manage contractors and oversee project delivery to ensure high standards and value for money.
- Collaborate with the Senior Care Home Management Team and the Commercial Team to source consistent suppliers, supporting procurement and tender processes.
- Develop and implement rolling plans for equipment upgrades, ensuring value and compliance.
- Work with your teams to plan and deliver a high quality customer service and dining experience.
What we re looking for:
- Level 3 qualifications (or equivalent experience) in: Facilities Management (BIFM) and/or Housekeeping or Hospitality Management
- A diploma in Management Studies (or willingness to work towards)
- Level 4 Food Hygiene Certificate (or willingness to work towards)
- Strong management experience in a fast-paced, service-led setting (e.g. schools, hospitals)
- Proven ability to lead teams, manage complex operations, and drive continuous improvement
- Experience handling incidents, complaints, and writing formal reports
- A passion for delivering high-quality services that support the well-being of others
- You may also have Level 5 Diploma or equivalent, RGN (Adults) qualification and/or training in audit or quality improvement.
Employee benefits include:
- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution (until 5 years’ service reached, when 14% employer contribution achievable)
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice
About Maurice House
Maurice House is one of six Royal British Legion care homes, offering high-quality residential, nursing, and dementia care to veterans and their families. Set in 12 acres of grounds, it features 77 en-suite rooms, a specialist dementia lodge for up to 30 residents, and a warm, community-focused environment supported by expert staff and a wide range of activities.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Capital Appeals Manager (Fundraising Manager)
Salary: Circa 42k FTE Depending on Experience, pro rata for part time
Hours: Part-Time, 3 days (21 hours) per week can be worked flexibly or on set days.
Duration: 2 year contract.
Location: Strength and Learning Through Horses, Greengate Stables, Mays Lane, Barnet EN5 2AQ
Responsible to: CEO Rosie Bensley
About Us:
Strength & Learning Through Horses provides mental health and education support to some of London’s most vulnerable young people through offering equine assisted therapy and alternative education programmes. The organisation’s ability to deliver excellence in its service quality is dependent upon a skilled and competent workforce where learning and continuous improvement is a fundamental aim.
Strength & Learning Through Horses has been in operation for over 10 years and has grown year on year in terms of income and number of young people reached and number of services we offer.
We have 5 full time and 5 part time contracted staff members, 18 freelance staff members and work with 17 volunteers. 400 – 500 young people per year benefit from our life changing services; our hope is that this will increase to 700+ per year from 2027 once the building project at our site is complete. We have ambitious longer term plans for growth.
We have been operating in North London for over 10 years from a small stables, after our lease sadly came to an end in January 2023 we moved to our long term home. This was a derelict stables owned by the Council which we have secured via a 25 year lease. In 2022-23 we raised £300,000 to get the site usable as an equine therapy centre although it is still very run down with much of it boarded up an derelict. We now have full planning permission to develop the site and build a purpose built equine therapy centre which will allow us to double the number of young people who access the space.
About the Role:
To make this dream a reality we are looking for an experienced Capital Fundraising Manager to lead the Capital fundraising campaign for this project to raise £700,000 over 2 years in order to fund this build.
The hope is to raise £350,000 in year one in order to fund half of the build (stage 1) with the remaining funding being secured in the 2nd year to complete the build in year 2. We have a strong track record of fundraising including recently securing 5 years core costs funding from the National Lottery Community Fund and we have warm relationships that we can call on once this fundraising campaign gets activated.
This is an exciting opportunity to join the charity at a time of growth and change and an opportunity for someone to really make this role their own.
About You:
Central to this role is the ability to work according to the organisation’s core values of:
- Ambition: for young people, SLTH and ourselves as individuals
- Curiosity without judgment (about human and equine behaviours)
- Embrace difference: a variety of perspectives & life experiences are essential
- Embrace difficulty; it’s where the learning happens
- Commitment to always improving; & owning areas that improvement is required
- Respect
You are driven and ambitious, both in your personal career goals and in achieving and surpassing fundraising targets. You will also bring this ambition to your aspirations for SLTH Equine Therapy, striving for excellence and growth in all endeavours.
Experience of successfully managing capital funding appeals with a proven track record of securing significant funds from high net-worth individuals, corporate organisations and grant making organisations.
Self-motivated and able to confidently lead on fundraising projects including:
- Creating capital fundraising strategy
- Generating a capital fundraising pipeline
- Reporting efficiently on progress
The ability to proactively manage stakeholders from across SLTH to ensure all are involved and their personal networks are utilised in this campaign.
This will include:
- Working alongside the 2 CEO’s to develop a strategy and to utilise existing contacts and warm leads
- Working closely with the Marketing Manager to ensure fundraising materials and pitch decks are high quality
- Engaging staff, volunteers and supporters in the campaign
- Manage fundraising pipeline and presenting a progress updates to the board if required
- Creating a relationship with one of our HNW funders who has connections with other HNW individuals and corporations
- The Equestrian Management Agency (who support us as their partner charity and are invested in making this fundraising campaign a success)
What's in it for you:
- The opportunity to work with and learn from a friendly, flexible team of highly knowledgeable people who are passionate about the charity and its work
- Contributing to tackling youth mental health crisis – with a great team
- Benefit from investment and a genuine commitment to you, your training and career development including:
- Personal CPD budget to access further training & develop your skills
- Access to in-house training sessions in various areas of horse and human psychology
- Generous holiday allowance
- Basic Healthcare plan
Don’t feel you meet every single requirement?
We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at SLTH and we’d welcome an explanation as to how you believe you would develop the skills required with training.
If you would like to apply for this position, please click the apply button and attach your CV and covering letter, it will be sent automatically to us.
No agencies please.
To apply for this role, please send your CV and cover letter. Your cover letter should be no longer than one A4 page and detail how your skills match the job description, and why you feel that you would be a good fit for the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Senior Philanthropy Manager to join our Fundraising team.
Title: Senior Philanthropy Manager
Salary: £48,000 per annum
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London
Job Summary
The Senior Philanthropy Manager will play a key role in advancing Anthony Nolan’s mission by managing major gift fundraising efforts. This role is responsible for cultivating and stewarding relationships with HNWIs, and key stakeholders. The Senior Philanthropy Manager will develop and implement tailored fundraising strategies, collaborate with senior leadership to identify opportunities. The successful candidate will have exceptional strategic thinking and relationship building skills to maximise philanthropic support and drive long-term impact.
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description attached to this advert or hyperlinked at the bottom of the advert on our website. You can read more about what to expect on the Our recruitment process page.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: WSA-251
Are you a proactive, efficient and collaborative individual with a proven record of working in services providing administrative support in a busy, pressurised environment? Do you have experience of working in services which provide support to people who have faced adversity and disadvantage?
If so, St Giles is looking for a highly motivated Administrator to who will be part of a multi-agency team providing person-centred support focusing on holistically addressing a range of issues faced by women referred by the National Probation Service.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.
The Wise Group is a leading social enterprise working to lift people out of poverty. As an enterprise, we build bridges to opportunity for the most vulnerable in our society. Our team does this through mentoring support, employment, skills, and energy advice. Every day we support our customers into jobs, work to lift people out of fuel poverty, and help people coming out of prison to build a better future. Our work is varied and underlying everything we do is a passion and commitment for social justice and a fairer society for all.
St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Women’s Services for North Yorkshire, Cambridgeshire, Norfolk, Suffolk, and Durham. The service will provide holistic support to sentenced women in the community and those sentenced and un-sentenced in custodial settings.
About this key role
Our successful candidate will monitor and manage the receipt of referrals from Probation through the Customer Approved System (CAS) ensuring they are successfully assigned to Personal Wellbeing Coaches using the appropriate guidance and process, ensure all inputting is accurate and within agreed timescales, plus provide regular activity reports to the Personal Wellbeing Manager. You will be the primary point of contact for all enquiries, external and internal to ensure communication channels are clear and effective, while also liaising with external stakeholders (e.g. Prisons), delivery partners, spot purchase providers and other agencies to arrange appointments, referrals, and generally ensure information exchanged is done in a clear, timely and effective manner.
Developing and maintaining an Estates log and diary to ensure the team always have an approved site to meet service users in mandated locations when needed and providing administration for meetings, including bookings, invitations and minute-taking, are also vital duties.
What we are looking for
- Experience of managing a case management system including inputting data and creating reports.
- Experience of working in services providing administrative support in a busy, pressurised environment.
- Experience of working in services which provide support to people who have faced adversity and disadvantage.
- Ability to develop and maintain means by which compliance with policy and procedure can be effectively monitored and reported on including financial expenditure.
- Ability to manage their workload including prioritising tasks and communicating with colleagues where delegation or allocation is required.
- Ability to create and communicate performance reports in a variety of formats.
- Ability to input data onto Customer Relationship Management Systems accurately and within agreed deadlines.
We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This will include experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison. You will need to demonstrate how your lived experience supports your ability to carry out the role to the benefit of the clients we work with.
Please note this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues, In addition to this, they must also undergo HMPPS vetting.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 11 p.m. on 22 May 2025 Interview date: 05 June 2025
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
About The Role
Are you passionate about supporting our clients on their journey to recovery in Tower Hamlets?
Join our dynamic and supportive team as a Deputy Manager in the Rough Sleeping Team, where you will play a pivotal role in tackling homelessness and supporting people who are experiencing rough sleeping to rebuild their lives. This is a unique opportunity to work with a forward-thinking local authority and a committed group of partners to bring about meaningful change in one of London’s most diverse and vibrant boroughs.
THSORT’s structure compromises of a Service Manager, 2 Deputy Managers, 6 Outreach Workers (some with specialist lead roles), 2 Navigators, Complex Needs Worker and an Information and Referrals worker. We support people who are rough sleeping and/or living on the streets of Tower Hamlets borough.
Your duties
As a Deputy Manager, you will be responsible for line-managing a dedicated team of outreach workers and navigators, ensuring they deliver high-quality services to individuals experiencing rough sleeping. Your leadership will be vital in driving operational effectiveness and supporting the team to engage with people who need help most.
You will work closely with local authority partners, statutory and voluntary services, and key stakeholders to ensure an integrated, person-centred approach to tackling rough sleeping. You will also contribute to the development and delivery of service strategies, bringing your expertise to enhance the partnership working ethos that is key to Tower Hamlets’ approach.
Your role will be essential in providing strategic oversight, offering guidance, and ensuring that your team operates in a safe, effective, and compassionate manner.
Work hours are Monday – Friday, 9am – 5pm (Flexibility might be required at times to work outside these hours)
About you
This exciting role will suit someone with experience of communicating, liaising and negotiating with internal and external stakeholders, we encourage you to apply if you have below skills and abilities:
- Experience of line managing and motivating a frontline team, outreach, or related service.
- An understanding of rough sleeping and experience in partnership working, with the ability to engage with multiple stakeholders and community partners.
- Excellent communication, problem-solving, and organisational skills.
- Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.
Desirable, but not essential:
- Full UK Driver’s License
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To find out more and apply please go to the St Mungo’s careers page on our website.
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Closing date: 10 am on 7th May 2025
Interview and assessments on: 19th May 2025
The client requests no contact from agencies or media sales.
Senior Club Manager
Join a brand new Youth Zone opening in 2026 – an exciting space where young people can get active, get creative and get inspired through sport, art, music and more!
But before the doors open, we’re looking for a dynamic, passionate and experienced Senior Club Manager to help shape the future — starting now.
As an equal opportunities employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
Position: Senior Club Manager
Location: Barnsley
Salary: £32,000
Contract: Permanent
Hours: Full-time, 37.5 hours per week
Benefits: 33 days holiday inclusive of bank holidays; workplace pension; free gym access (once the site has opened); access to the OnSide Talent Academy; bespoke training and mentoring.
Closing Date: Sunday, 11 May 2025
Interview Stage One: Wednesday, 21 May 2025
Interview Stage Two: Date TBC within 2 weeks of interview at Warrington Youth Zone (in person)
About the Role
As a lead member of the delivery team, you’ll take the reins on the Senior Club offer for 13–19-year-olds and lead the Young Leaders Programme, ensuring every session is fun, safe, inclusive and bursting with opportunity.
You’ll manage a team of youth workers and volunteers, develop a brilliant weekly programme with input from young people, and help ensure our charity’s impact is measurable, meaningful and sustainable.
This role is equal parts hands-on leadership, strategic thinking, creativity and compassion.
What You’ll Be Doing:
• Designing and delivering a vibrant programme for Senior Club sessions
• Leading and developing a team of youth workers and volunteers
• Acting as a Deputy Safeguarding Lead and Youth Zone Duty Manager
• Managing budgets, outcomes, and KPIs to ensure sessions are safe, engaging and impactful
• Supporting our promotional work and community engagement strategy
• Helping to build something special — right from the ground up
About You
We are looking for a passionate, people focussed and natural leader with experience working with young people aged 13–19 in open access settings, that has managed teams and created high-quality youth programmes.
You’ll need to have:
• A professional youth work qualification
• Experience managing staff or volunteers
• A sound understanding of safeguarding and the challenges young people face
• A flexible attitude – evenings, weekends and school holidays are when we shine
• A clear Enhanced DBS check (you will get help with this)
If you thrives in a fast-paced, evolving environment and can bring energy, commitment and creativity to the table every day… then we want to hear from you!
To apply, please email a CV and cover letter (no more than one page)
About the Organisation
This is a brand new locally run youth charity, and will be the first Youth Zone in Yorkshire. It is set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Barnsley, it will be an inspiring place for young people aged 8 – 19, and up to 25 for those with additional needs, to enjoy their leisure time. The building is due to be completed in 2025.
The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this. Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.
The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check.
Other roles you may have experience of could include Youth Club, After School Club, Community Hub, Children’s Club, Youth Club Manager, After School Club Manager, Community Hub Manager, Children’s Club Manager, Club Manager, Education, Children and Young People, Volunteer Manager, Volunteering Manager, Youth Worker, Youth Work, Senior Youth Worker, Youth Worker Lead, Lead Youth Worker. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Hours: 35 hrs per week
Contract: Permanent
Benefits:
- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Location: London
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at the above office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.
An exciting opportunity has arisen to join the Customer Service (Events) team at the National Housing Federation. The Federation run a range of commercial and free to member conferences and webinars, with numbers ranging from 50-1700 registrations in virtual, hybrid and in-person formats. Our events provide housing leaders with the guidance, information and inspiration they need to deliver great services for their residents and communities.
The Customer Service Executive (Events) will provide a key level of support and assistance to the Events team through registration, administration and managing live databases and systems for the range of events and conferences – both income and non-income generating, throughout the year.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Interested in joining an award winning events team?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
- Provide a central point of contact for events and excellent customer service, dealing with incoming calls, email enquiries and requests for information or queries from colleagues and members.
- Collate, update and maintain accurate delegate and wider member data in the Federations CRM system.
- Coordinate logistical event support across all events, printing and distributing event collateral, packing and couriering equipment and managing delivery services.
- Run in-person conference registration and helpdesks. Setting up and distributing badges, resolving platform and tech issues and dealing with general enquiries.
The successful candidate:
The successful candidate will be able to demonstrate:
- Clear written, verbal and face to face communications.
- Attentive phone, email and public-facing manner.
- An ability to problem solve and multitask effectively.
- Experience of working with Microsoft Office and/or CRM databases.
- An understanding of virtual, hybrid and in-person events.
- Working proactively both individually and collaboratively as part of a team.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.
Disability confident employer
We are a disability confident employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: Sunday, 11 May 2025
Interview date: Tuesday, 20 and Wednesday, 21 May 2025
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Firstly, thanks for your interest in this post. We hope you see a role for you here at Age UK Lambeth.
This is an exciting time for us and Age UK Lambeth. We have just been awarded a contract to deliver Preventative Services in Lambeth for five years with a possibility for an extension for two years. As well as holding a contract with them for delivery of the Adult Social Care Front Door service.
We are looking for a Finance Manager with experience in contract negotiation to join our Senior Management Team (SMT) for two days a week. We have a track record in successful grant applications and are looking to generate income from the delivery of services.
We want to find someone who can use their financial and analytical skills to support our SMT in growing our Charity to support residents in Lambeth. The postholder will be supported by our Finance Officer in delivering our finance operations.
If you would like an informal conversation about the post, please feel free to contact me by m email.
We hope that you find this post an exciting prospect for you and look forward to receiving your application.
I wish you well in your application
Paul Coles
Chief Executive
1) On your cover letter, highlight how your experience and skills match the JD and why would you like to work for Age UK Lambeth.
The client requests no contact from agencies or media sales.
We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.
Do you want to be part of that?
The Operations Officer will lead on the engagement of NHS Trusts as Approved Activity Providers across the UK, increasing opportunities for young people to volunteer in the health sector, to support the NHS and their local community
Whilst delivering this project, you will work alongside 4 other Operations Officers within the AAP team, who each manage a varied portfolio of AAPs for each Section of the Award. The role will be field-based, and applicants will work from home most of the time. This role will involve some travel to attend field-based meetings when necessary.
What we are looking for:
We are looking to recruit a dynamic, proactive, and effective team player to join the AAP Team. The post-holder will report to the UK Operations Manager (Approved Activity Providers) and will be responsible for the end-to-end delivery of a project to improve DofE participants access to meaningful volunteering opportunities within NHS Trusts.
You will be a passionate advocate for the work of the DofE and be driven to realise the DofE’s strategic ambition to give more than one million young people the chance to participate in our life-changing programmes, over the next five years.
A full job description can be viewed below.
What will you get in return?
The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.
You will be joining a team of empowered colleagues working together.
From day one we offer excellent staff benefits including a competitive salary, generous pension, 25 days holiday plus bank holidays and 3 days paid director days over the Christmas shutdown, volunteering days, Healthcare cash plan, employee assistance programme and an extensive online training programme, plus many more.
How to apply:
If you think you have the desired skills and experience, then please apply online. As part of the application process, you will be expected to complete competency-based questions relevant to the role to help us assess your application.
This is a fixed term contract until 31st March 2027
Closing Date: Thursday 15th May - Midnight
First Interviews: Wednesday 28th May 2025
Second interviews: Wednesday 4th June 2025 if required.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including 2 references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The client requests no contact from agencies or media sales.