Service delivery manager jobs

The Events Officer will support the Events Operation Manager in delivering the smooth running and operation of the Aga Khan Centre facilities and events. In this context, he/she will manage the daily set up, servicing, cleaning and management of meeting rooms and Board Rooms for a range of events. Duties include preparation and setting out of all refreshments for meetings and events.

The role requires the ability to work flexibly in terms of working hours including late hours and Saturdays and Sundays if required to support and accommodate events. 

Meetings & Events

• Support the team with setting up meeting rooms for internal and external users, including organising tea/coffee trolleys and serving meeting room lunches

• Liaison with clients/bookers/stakeholders via email, by phone and face to face

• Creation of event agendas/function sheets/transferring all information from the organiser to capture event requirements

• Liaison with event suppliers (Catering, AV, Entertainment, Florist Etc.) on behalf of the organiser

• Using function sheets to manage and set up rooms and areas, ensuring any food and beverage requirements are met in a timely manner and utilising the appropriate suppliers

• Ensuring rooms are set up according to bookings

• Meet and greet organisers for each event allocated

• Offer and conduct site visits with event organisers

• Administration: responsible for all administration duties relating to meetings and events

• Oversee each event allocated and stay onsite throughout, as, and when required as directed by the Events Operations Manager 

• Liaise with the relevant teams to ensure the AV in meeting/event rooms is set to the standard required for each meeting/event

• Assisting Events Operations Manager with creating regular and ad-hoc reports on meetings and events for the Property Committee and other senior staff

• Manage the clearing, turn around and set up of meeting and seminar rooms as required

Customer Care

• Providing excellent customerservice to guests and stakeholders

• Liaise with all events clients (internal organisations and external), being the main point of contact to plan and organise from start to end their events, researching the most adequate spaces, negotiate prices, quotes for large meetings, VIP events or large events, adapting to any budget. On the day of the event, being the main point of contact and responsible for putting all the teams together (building maintenance, IT) for a smooth event delivery on the day

• Liaise and maintain a relationship with the volunteer core of the ismaili community and coordinate requirements for specific meetings/large events

• Maintain and extend upon relationships with the 3 different organisations based in AKC

• Oversee and coordinate derigging for all meetings and VIP events invoicing and ensuring all the payments are made

• Liaising with clients for feedback

• Supervise and manage different contractors such as cleaners, catering, hospitality agency staff, AV, reception, or volunteers

• Day to day manage and train Events Assistants to ensure maximum utilisation of the resource

• Maintaining and updating regularly the trackers about extra cleaning, external staff, events allocations and volunteers’ requests

General

• Support the Building Manager and Events Operations Manager to ensure the day-to-day cleanliness and tidiness is maintained to a high standard

• Ensure the cleaning contractors maintain clean board rooms and meeting rooms as well as kitchens and equipment

• Carry out cleanliness checks and walk rounds, ensuring the areas of responsibility are clean and stocks are replenished as necessary

• Manage the clearing, turn around and set up of meeting and seminar rooms as required

• Send a tracker of events every fortnight reflecting meetings and events updates to key events people in the building institutions

• Work with the Events Operations Manager to monitor health and safety, sanitation, and food hygiene standards

• Assist Events Operations Manager with the monthly Service Data report for the Property Committee

• Work closely with the Events Operations Manager, Reception, Security, buildings management team and users to provide a seamless and positive experience

• Work closely with the volunteer service team who provide hospitality support for events at the Aga Khan Centre

• Oversee the cleaning team to ensure the inventory for the kitchens and pantries is stocked and managed daily

• Support the Events Operations Manager in all their duties as required

• Carry out any other reasonable duties as assigned by the Events Operations Manager & Buildings Manager

• Deputise for the Events Operations Manager in his/her absence 

Knowledge and Qualifications

• Experience of working in a similar role within a meetings and events environment.

Skills

• Excellent customer service and interpersonal skills

• Organised and capable of multi-tasking with excellent attention to detail

• Knowledge of Microsoft applications including Word and Excel

• Ability to problem solve

Personal Attributes

• Friendly and professional manner

• Ability to work flexibly in terms of working hours including late hours and Saturdays and Sundays if required to support and accommodate events

• Demonstrate integrity with high personal and organizational ethical standards; is fair, honest, and trustworthy with respect for confidentiality; inspires and builds trust

• Respectful of diversity; sensitive towards others; open and understanding towards other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to other with respect to their background, religion, gender, and age

• Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.

• Due to the high profile of some of the events attendees at times, a smart-casual attire must be observed when conducting themselves during an event

Application Details:

• Must have right to work in the UK.

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

At The Living Room, we believe recovery is possible for everyone.

Our mission is simple but powerful: to break the cycle of addiction and help people rebuild their lives.
For over 20 years, we’ve supported individuals and families across Hertfordshire through free group therapy and recovery programmes that change lives every day.

If you’re a passionate fundraiser and communicator who wants your work to make a tangible difference, this is your opportunity to join a dedicated, compassionate team making a real community impact.

About the Role

As Fundraising and Marketing Manager, you’ll lead our income generation and communications strategy, helping secure sustainable funding and raise awareness of our vital work.

This is a key senior role within our leadership team — you’ll shape the direction of our fundraising efforts, build strong partnerships, and lead a talented team to tell our story in compelling ways. Your work will directly enable us to continue providing free, life-saving addiction recovery support to those who need it most.

What You’ll Be Working On

• Developing and delivering a comprehensive fundraising strategy across trusts, grants, individuals, and tenders.

• Building strong, lasting relationships with funders, donors, community partners, and commissioners.

• Researching and writing persuasive funding bids and reports to secure and sustain income.

• Overseeing all marketing and communications activities, from digital campaigns to brand storytelling.

• Managing and mentoring the Marketing & Communications Officer, Community Partnerships Officer, and volunteers.

• Ensuring consistent, high-quality representation of The Living Room’s brand across all channels.

• Championing innovation — using digital tools and AI to strengthen engagement and efficiency.

• Upholding our commitment to Environmental, Social, and Governance (ESG) principles in everything you do.

This Job Is for You If...

• You’re an experienced fundraiser or marketing professional who’s passionate about creating social impact.

• You excel at building relationships and can inspire others to support a powerful cause.

• You have strong writing and storytelling skills, able to craft compelling bids and campaigns.

• You enjoy leading and developing others, fostering a collaborative and motivated team culture.

• You’re strategic, creative, and results-focused — equally comfortable with planning and hands-on delivery.

• You’re confident using digital and AI tools to enhance fundraising and communications.

Why Work With Us?

At The Living Room, you’ll join a supportive, values-driven organisation where compassion, integrity, and community are at the heart of everything we do. We’re a small charity with a big impact — flexible, forward-thinking, and committed to empowering both clients and staff to thrive.

Benefits include:

• Hybrid working (Stevenage Hub and remote flexibility)

• 25 days annual leave + bank holidays (rising with service)

• Pension scheme

• Ongoing professional development opportunities

• A culture that values wellbeing, collaboration, and continuous improvement

Volunteer officer – North Middlesex Hospital

Salary £30,000 - £33,000 per annum - subject to skills and experience 

Hours of work 37.5 hours a week over five days

Base North Middlesex University Hospital, Sterling Way, London N18 1QX, UK.

Upon successful completion of probation, employees would be in a hybrid role, with four days in the office and one day remote.

The role

The volunteer officer will report to the volunteer manager.

The purpose of this role is to deliver the coordination of the operations of the charity’s volunteers ensuring that they have the best experience possible.

The objectives of the post are:

· To support the day-to-day smooth running of the service

· To be the first point of contact for the service and provide excellent customer service to ‘walk-in’ and face-to-face enquiries

· To deliver new projects to assist in the delivery of the service

· Support the launch and growth of the service, working closely with the volunteer manager to ensure sustainability.

· Work independently as the sole charity representative on-site, ensuring effective coordination while adhering to lone working policies.

The team

Volunteer team

• The volunteer team is responsible for managing and coordinating volunteering roles across the 4 main hospital sites and satellite sites for the Royal Free London Trust.
• The volunteer team work closely with Trust staff to ensure patients have the best possible experience whilst they are in the hospital, they also support the volunteers with anything they may need to carry out their roles and make a significant contribution to the operational and strategic aims of the charity and trust.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

Person Specification

Qualifications

• CSE/GCSE in maths and English or equivalent.

Experience - essential

• Demonstrated experience in coordinating activities or projects involving multiple stakeholders
• Strong interpersonal skills to work collaboratively across diverse teams
• Experience of databases (CRM) for the management and monitoring of volunteers/service delivery
• Intermediate level of MS Office (outlook, word, excel and PowerPoint) and use of cloud-based systems

The recruitment process

To apply for this post, send your:

• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification,

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: Monday 27 October 2025, 12 noon.

Interview date: Monday 10 November 2025

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

Are you an imaginative and inspirational team player with a passion for engaging and effective fundraising and an interest in the arts? As Development Manager for Perth Theatre and Concert Hall you will take the lead role in developing and implementing our fundraising strategy and growing our charitable income across Trusts & Foundations, Individual Giving and Corporate Sponsorship.

A natural people person and confident communicator you will build relationships with key funding partners and donors to identify the most impactful fundraising opportunities and maximise returns.

You will collaborate with departments across the organisation to understand their fundraising needs crafting creative and compelling propositions that support our vision: ensuring everyone in our communities experiences the transformational power of the performing arts. 

Working closely with the Leadership Team, with responsibility for two Development Officers, you will: 

Fundraising Management and Development

• Review the fundraising strategy to achieve the agreed annual fundraising targets;
•  Act as a lead ambassador for fundraising across the organisation;
•  Engage key funding partners and donors to build long-term relationships;
• Identify/manage fundraising campaigns, creating impactful storytelling for supporter engagement;
• Lead high-value fundraising bids nurturing relationships to ensure the best outcomes. 

Individual Giving

• Develop and manage the individual giving schemes and major donor fundraising in support of cultural programmes;
• Implement a legacy giving scheme, working across departments to create support material and identify communication channels;
• Collaborate with the Director and Board to build a major donor pipeline;
• Grow the donor base and average gift size through communications, events, and stewardship;
• Liaise with the Development Officer, Marketing and Box Office, Director and Programming team, and Learning & Engagement to effectively promote and manage individual giving and supporters;
• Maximise Gift Aid income and promote tax-effective giving.

Trusts & Foundations

• Develop and manage PTCH’s Trusts & Foundations pipeline for cultural programming and Learning & Engagement projects;
•  Research/identify a wide range of income sources to increase the number of funders and grant size;
• Oversee the database, maintaining accurate records to plan and prioritise funding applications;
• Work with the Director, Programming,Head of Learning & Engagement and others to devise high-quality applications and cases for support;
• Oversee the preparation of timely, accurate funder reports in collaboration with relevant teams;
• Nurture relationships with Trusts & Foundations contacts. 

Corporate Sponsorship

• Review the sponsorship offering and create a pitch pack for prospective partners;
• Proactively seek company partnerships and increase sponsor numbers and fees;
• Collaborate across departments to identify projects with sponsorship potential.

Person Specification

• Experience in the charity sector, ideally in an arts or cultural environment;
• Team player;
• Outstanding communicator and persuasive storyteller;
• Enthousiastic about new fundraising opportunities and sector trends.

Essential:

• Experience in developing and delivering a fundraising strategy for a similar-sized organisation;
• Proven track record of raising at least £250,000 annually through Trusts & Foundations and individual giving;
• Thorough understanding of the arts fundraising landscape;
• Excellent interpersonal, organisational and budget management skills, with the ability to motivate others and deliver against deadlines/targets;
• Experience in developing relationships with partners, major donors and individual supporters;
• Proficiency in accurate fundraising income forecasting ROI assessment.

Please see the attached Recruitment Pack for further information. 

Citizens Advice Knowsley is funded by the Money and Pensions Service to deliver debt and money advice.  We are looking to recruit a Deputy Debt Advice Quality Manager to be part of the Greater Merseyside Money Advice Partnership (GMMAP) Quality team.

Reporting to the Project Manager and Quality Manager and working closely with our Delivery Partners you will be responsible for maintaining the provision of consistent good quality debt advice.  You will work as part of the GMMAP Quality Team to support the implementation and ongoing facilitation of project quality assurance and improvement processes.  You will work collaboratively with the project management team to inform and support contract compliance, identifying good practice and sharing learning with delivery suppliers.

The job allows for hybrid working with travel when required throughout the Liverpool City Region & Warrington to various GMMAP sites.

To apply please download the job pack and application form on our website via the Apply button, where you can also find our email address for further information.

Closing date for applications: Monday 10th November 2025
Interviews will take place week commencing 17th November 2025

Project Manager - Inside Track

ABOUT US

There are millions of highly educated, well-paid, politically engaged people who care deeply about the world. Every morning, they go to work in professional services firms knowing that the firms they work for and the industries that they are a part of are blockers rather than enablers to a just transition. 

They look for ways to ‘make a difference’ internally but fall at every hurdle. They think about quitting but feel financially tied to their jobs. They become accepting of the fact that things are how they are. They become disillusioned and start to feel helplessness and even shame. They offer little value to the transformation that the world needs and that they themselves yearn for. 

Inside Track supports professionals working within major industries to come together — often in confidential or anonymous settings — to surface insights and build collective power for an equitable, regenerative future.

ABOUT THE ROLE

The role is a Project Manager at a start-up non-profit looking to create a global movement to support senior professionals in powerful industries to - collectively and anonymously - help drive positive change in their industries.

Your job will be to help recruit, facilitate and mobilise corporate ‘Insiders’ to help them transform their industries to support a more just and regenerative world.

We are looking for someone with skills in relationship building, facilitation, research and project management. We are particularly interested in candidates who have expertise working in public health and health inequalities, or who have a background in diversity, equity and inclusion in a corporate setting.

This is an amazing opportunity for someone interested in shaping a new and ambitious organisation, and supporting the development of a new method of civil society organising.

PERSON SPECIFICATION 

We are looking for someone with at least two years of professional experience who is: 

1. Able to work delicately in high trust environments; 
2. Able to work collaboratively with partners; 
3. Energised to search and recruit for Insiders from a ‘cold’ start (e.g. building new relationships on Linkedin, etc.); and
4. Able to help build the ecosystem which we are a part of. 

We will be looking for people who have had to build things from scratch and are used to working with diverse stakeholder groups and holding a strong sense of purpose. 

We are particularly interested in candidates with a background and experience in public health, health inequalities and diversity, equity and inclusion. 

HOW TO APPLY 

Stage 1: Applicants are requested to apply via CharityJob by 10am on 27th October 2025. 

Stage 2: You’ll be invited to submit a full cover letter and/or attend a video call interview with one of our team to discuss your application. 

Stage 3: We will be providing you with exercise (max time commitment 1hr) to complete. 

Stage 4: You’ll be invited to a second interview, likely in person.

TIMELINE

Closing date: 10am on 27th October 2025

Interviews: November 2025

Start date: December 2025 / January 2026

A NOTE ON INCLUSION

We are committed to building a team that reflects a wide range of experiences, backgrounds and perspectives.

If you’re not sure whether you tick every box, but feel excited about the work, we strongly encourage you to apply.

We particularly welcome candidates from backgrounds underrepresented in media, campaigning, and systems change roles — including people of colour, disabled candidates, and those from working-class or non-traditional paths.

Please note that to be considered for this post, you must be legally eligible to work in the UK. We are unable to hire anyone that isn’t already living in the UK, nor are we able to sponsor visas. 

WELLBEING AND TEAM CULTURE

This is a remote working role with regular travel to London. As a team we enjoy coworking together in-person on a regular basis, and invest in our working relationships. 

Building a culture of wellness is important to us. All employees at Inside Track are able to access to 1-1 coaching and wellbeing support to help them navigate this work. 

For further info and the full job description, please see the attachment below. 

#project manager #project management #projects manager #projects management 

Location: hybrid working - a minimum of 2 days in the Aldgate, London office per week

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• three x basic salary life assurance cover
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Join Dementia UK as a Challenge Events Manager where you will take the lead in delivering our DIY challenge events portfolio to grow our income in this area.

As part of the Mass Participation team, this is an exciting opportunity where we will look for you to develop the overall strategy for our DIY challenge events programmes. This covers all supporters who are taking on a sporting event through their own place. As Challenge Events Manager (DIY) you will identify and maximise opportunities for growth, ensuring the programme remains innovative and responsive to market trends. This will involve researching new opportunities, monitoring developments across the sector and continuously improving ways of working.

You’ll oversee the planning, marketing, budgeting and evaluation of events, using insight and innovation to drive growth. With a strong focus on collaboration, you’ll build meaningful relationships across internal teams and external partners, ensuring our events are delivered efficiently and compliantly. You will co-manage the Challenge Events team alongside the Challenge Events Manager (Third Party) which will ensure a joined-up approach to the overall Challenge Events programme, with shared learning and consistent delivery across all areas. You will have direct line management responsibility for three members of the team.

We’re looking for you to have proven experience in successfully delivering DIY challenge events, including participant recruitment, supporter journey development and stewardship communications to achieve income targets. With previous line management experience, you’ll have a strong background in leading projects, with the ability to guide and support team members to meet their objectives. You should have experience of working with external agencies, a clear understanding of marketing channels and digital techniques to drive participation, and a working knowledge of stewardship approaches.

This is a hybrid role, where you will spend two days in our Aldgate Head Office alongside the rest of the team to ensure great collaboration and a joined up approach to our mass participation events.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

This role will be subject to a Basic DBS check.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

Job overview

The role will focus  on growing the value of funding from large trusts and foundations globally, as well as from corporate foundations and institutional funders via consortium partnerships with larger conservation actors.

The role will oversee grant and contract management with existing organisational and institutional partnerships, as well as grow this portfolio through developing a robust pipeline of new opportunities, finding creative ways to secure visibility and first meetings, developing relationships, compelling funding applications and ensuring strong contract management oversight.

The role will lead a team of two, work collaboratively with fundraising colleagues based in the US and UK to secure visibility with and develop strong long-term partnerships with new Trusts and Foundations; and work closely with colleagues in Kenya to ensure strong project delivery and grant management. Responsibilities include:

• Lead the implementation of the Trusts & Foundations (T&Fs) programme with a particular focus on growing the portfolio of large T&Fs in the USA, UK and European markets;
• Work with fundraising colleagues across priority markets and with communications colleagues, using innovative and proactive approaches to business development and relationship building to unlock visibility opportunities and develop relationships with new prospects; in order to develop and maintain a strong pipeline of high-value funding opportunities.  
• Continue to oversee the current ‘programme funding’ portfolio which includes existing institutional funding partnerships and corporate foundation relationships in Kenya, ensuring that ongoing and new opportunities where they exist are capitalised on.
• Collaborate closely with and provide technical expertise to Ol Pejeta’s Project Implementation function in Kenya to develop and embed ‘programme funding’ systems, policies, processes, to ensure that the organisation works to the highest standards in grant management;
• Oversee collaboration and co-working with Ol Pejeta’s Programme teams and other colleagues to ensure high quality  project design content is translated into  technical proposals and budgets for donors;
• Work closely with Kenya’s implementation function to support strong project delivery and contract management. 
• As a Head of, actively contribute to team and department objectives through decision making and action on planning, budgeting, monitoring and reporting.

Key Activities

• Support the Chief Fundraising Officer with overall strategy development, implementation and adaptation;
• Work closely with the Chief Fundraising Officer to ensure operational and budget planning, management and reporting of resources;
• Oversee the T&F team’s operational planning processes, annual reporting and core performance monitoring;
• Strategic coordination of multiple stakeholders in proposal development processes (programme experts, internal stakeholders, partners and donors);
• Build strong relationships across all departments of the organisation and with existing and new partners;
• Support the recruitment process/selection/appointment of fundraising staff across the department.

Strategic leadership delivery and management of Trusts and Foundations priority in the global fundraising strategy.

• Develop and implement tactics for T&Fs that support Ol Pejeta to meet its overall strategic objectives;  
• Ensure that the relevant parts of the Fundraising strategy, planning and practice is adaptive to both internal and external changes and that the team adopts innovative approaches to its work;
• Effectively integrate T&F team objectives and outcomes into wider Ol Pejeta income targets and programme priorities.

Business development and management

• Proactively cultivate relationships with key prospects, donors and partners (with particular focus on US, UK and European markets);
• Network both internally and externally to ensure relevant stakeholder participation and intelligence gathering in various fora;
• Lead and coordinate proposal development, including budgeting, with programme teams and finance;
• Collaborate with Ol Pejeta’s communications and marketing department to ensure communication activities appeal to donor interests, promote our partnerships and help to position Ol Pejeta as a partner of choice;
• Research and share trends and intelligence on T&Fs, and develop relationships that strategically position the organisation to mobilise resources from new and existing donors.

Support effective grant & risk management and compliance

• Support the development and implementation of improved business policies to facilitate improved management of and accountability for T&F funding and other larger institutional partnerships;
• Provide quality assurance and technical backstopping on reporting and general compliance, in line with organisational and donor requirements;
• Guide the negotiation of strategic grants/contracts to ensure the organisation signs up to appropriate contractual requirements;
• Advise on the interpretation and application of donor rules, regulations, processes and procedures;
• Provide guidance and capacity building on grant cycle management to colleagues across the organisation.

People Management, Financial Management and Departmental contributions

• Provide inductions to staff across the organisation on T&Fs and institutional funding opportunity;
• Build, motivate and effectively collaborate with teams remotely;
• Conduct probationary reviews and annual performance management reviews for direct line management staff;
• Support the Chief Fundraising Officer to have oversight of the team budget lines;
• Work collaboratively with colleagues in the global fundraising team based in different geographical locations
• Contribute to overall departmental processes and initiatives;
• Act within the parameters set by the organisation on financial policies and procedures.

Capacity Building and Knowledge Management

• Ensure effective cross-functional collaboration to strengthen fundraising and grant management skills across the organisation;
• Oversee the development and maintenance of information systems and tools for sharing donor policies and guidelines, funding opportunities and best practice across the organisation;
• Keep pace with international developments and engage with other INGOs to keep abreast of opportunities and global trends in T&F fundraising.

Education, Language & Qualifications

• Bachelors or equivalent in a relevant field preferably Fundraising / International Development;
• Excellent verbal and written communication with fluency in English;
• Language skills in Swahili and German advantageous.

Essential Knowledge, skills and Experience

• Relevant experience working in an international NGO or philanthropy environment with diverse workforce;
• Experience in Trusts & Foundation fundraising across international markets;
• Demonstrated experience cultivating and managing relationships with trusts and foundation donors (or others) to secure six figure grants;
• Substantial experience cultivating and managing donor and stakeholder relationships;
• Exceptional interpersonal, influencing and negotiation skills with demonstrable proactivity in business development;
• Strong technical proposal writing and budget skills;
• Strong ability to manage staff and influence team members remotely;
• Ability to manage and facilitate complex projects and processes;
• Experience working on the African continent with a deep knowledge of conservation and community development;
• Willingness to travel internationally as required;
• Willingness to be on call for donor enquiries out of hours.

Desirable Knowledge, skills and Experience

• Tendering and project management experience;
• Knowledge of conservation finance including the biodiversity credit market;
• Personal network of contacts and relationships in T&Fs;
• Experience in developing complex institutional funding bids;
• Understanding of developments in alternative finance for conservation;

Prison Facilitator - HMP Swinfen Hall

Location: Swinfen

Department: Prison delivery

Salary: £16,964

Hours: 21 hours/ 3 days per week

Contract Type: Fixed Term Contract

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Swinfen Hall. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this is a fixed term role until 31st March 2026 with the possibility of contract extension subject to funding.

‍Interviews are planned for the week commencing 24th November 2025.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-224 767

In this exciting role you will work within the small Communciations & Fundraising Team to maximise income generation from individual givers through your ability to manage outstanding supporter care, accurate database management and targeted marketing via email, post, and social media.

You will hold key responsibility for ensuring the accuracy of all our fundraising and marketing data and be responsible for ensuring the correct targeting of all marketing approaches. You will work closely with, and in support of all other members of the Fundraising and Communications teams. If you have experience of managing volunteers, all the better.

You will conduct and present excellent analysis on all marketing activity with clear recommendations for improvements to fundraising communications alongside donor/donation and database management.

Using your CRM and database knowledge, you can play a key role in the management of donor management but also the wider data support for the charity. it is an exciting time at Doctors of the World, with a diverse portfolio of projects supporting those who are excluded from health in the UK. 

Benefits include:

• 28 days annual leave per annum (addtional days off for birthday, volunteering and religous festivals).
• Active Flexible Working Policy.
• Employer pension contribution scheme.
• Cycle to work scheme
• Eye testing
• Blue Light Card membership

Wintercomfort is looking for a passionate and dedicated Day Centre Team Leader to join our team!

Job title: Day Centre Team Leader
Salary: £30,000 per annum
Responsible to: Services Manager
Hours: 37.5 hours per week including some weekends each month
Location: Cambridge – Overstream House CB4+ some community outreach

About Us

Wintercomfort is a small Cambridge charity supporting people who are homeless, vulnerably housed or at risk of losing their homes. We offer basic welfare amenities, educational development, pathways to employment and other services to help people achieve greater autonomy, in a safe and non-judgemental environment.

Role Summary

As a member of Wintercomfort’s Team, reporting to the Services Manager the Day Centre Team Leader role is responsible for supervising the weekend locum team, delivering welfare services over the weekend, developing and delivering Wintercomfort’s range of welfare services and social, learning, and work opportunities aimed at supporting individuals out of the spiral of homelessness and back into mainstream society.

Purpose of the job

Our Project Workers are front line team members responsible for helping Wintercomfort to meet its objectives of supporting the homeless and vulnerably housed in Cambridge to make positive changes in their lives.

The role holder will play a vital part in delivering a broad range of services predominantly based at our centre, Overstream House, with some outreach work within the community. Tasks range from helping people who are sleeping rough to access our drop-in welfare service and access one-to-one key-working sessions with an assigned Project Worker. This is a varied, challenging and incredibly rewarding role working with some of the most vulnerable people in the community to change their lives for the better.

Key Responsibilities

• To be a member of the project worker team at the day centre providing a welcoming and safe environment in which welfare and learning and development services can be delivered.
• To be responsible for running the service at weekends and be a team leader to the Locums and weekend team.
• Be responsible for co-ordinating day to day tasks during opening hours and, as a member of the staff team, to deal with any breaches of policy or of the code of conduct.
• To support the delivery of Wintercomfort’s welfare service overseeing access to essential facilities such as meals, showers and laundry services at our centre.
• To provide one-to-one support with issues such as benefits claims, access to IT and support with online services and work with other professionals identifying individuals who require specific support in areas such as Housing, Recovery, Social Inclusion, Tenancy Support and Employment.
• To have line management responsibility for the Locum Weekend Team and to ensure that any safeguarding concerns are reported to the Services Manager.
• To provide occasional cover of the reception area, welcoming visitors to the centre.
• To ensure that accurate records are recorded during Wintercomfort’s activity time.
• To ensure any necessary referrals and signposting is offered/ conducted with Service Users.

What can Wintercomfort offer?

One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people’s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people. If you choose to come and work with us, you will find that we offer:

• Benefits – You will be eligible for benefits and services, including pension scheme, death in service benefit.
• A supported work environment – You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate performance expectations and objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these.
• Training – We recognise the importance of having a motivated and effective staff team. We offer on-going training to support you in your role.

Closing date: 3rd November2025
Interview date: Commencing 17th November (held face-to-face at Overstream House)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equality of Opportunity at Wintercomfort

We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors.

Screening Check Requirements

We have a legal responsibility to ensure that you have the right to work in the UK before you can start working for us. If you do not have the right to work in the UK already, any offer of employment we make to you will be conditional upon you gaining it. We will ask to see original paperwork confirming your right to work in the UK.

This role requires an enhanced Disclosure and Barring Service (DBS) check. Any offer of employment we make to you will be conditional upon the satisfactory completion of this check; whether an outcome is satisfactory will be determined by Wintercomfort for the homeless.

No agencies please.

Up to £34,400 per annum (£43k pro-rata), plus 8% employer pension contribution, excellent holiday
28 hours per week
Permanent role
Hybrid working – homebased working for the majority of time with a need to attend head office in Godalming monthly (open to negotiation), plus a requirement to travel for relevant events and meetings

Use your creativity and compassion to help animals live free from cruelty.

At the League Against Cruel Sports, we are powered by a passionate vision: a society where animals are no longer persecuted in the name of ‘sport’. Legacies already fund around half our work — and as our new Legacy Marketing and In Memory Manager, you’ll play a central role in securing the long-term future of our mission.

You’ll lead the development and delivery of inspiring campaigns that show supporters the incredible impact their legacy could have, helping us protect animals for generations to come. You’ll also develop our first-ever In Memory giving strategy – creating meaningful, sensitive ways for people to honour loved ones through our work.

We're looking for someone with experience of running integrated Legacy and In Memory campaigns across multiple channels – someone who can tell a powerful story, build trust, and connect emotionally with our supporters. You’ll be confident managing projects, budgets, creative suppliers and data. Most of all, you’ll be motivated by impact – using insight and empathy to deliver work that really matters.

This is an exciting time to join our ambitious Fundraising Team as we grow our reach, deepen our supporter relationships and transform how people think about animals and sport. If you want to help build a kinder future, we’d love to hear from you.

What you’ll be doing:

• Driving and delivering legacy strategy; acquisition, conversion and stewardship campaigns
• Designing and launching a new In Memory strategy
• Creating compelling supporter journeys and communications
• Running events, appeals and digital campaigns
• Working closely with internal teams; fundraising, campaigns & communications, public affairs, intelligence and finance
• Using insight and analysis to drive improvement and impact

What you’ll bring:

• Proven experience of Legacy and In Memory fundraising across multi-channel delivery
• Strong project management and creative campaign delivery skills
• Excellent copywriting and creative briefing skills
• Confidence with data, segmentation and analysis
• Confidence to represent the League at supporter events
• A collaborative approach and a genuine commitment to animal welfare

Why Join Us: 

We understand the importance of a healthy work-life balance, with 28 days of annual leave (in addition to the public holidays and rising with service) and flexible working arrangements, including options for compressed hours and remote work from, day one. Additionally, our benefits package includes a generous employer contribution of eight percent towards your pension scheme and discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League.

The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.

We believe that together we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation. 

Ready to make a real difference?

Don't wait - apply now! We're looking to fill this position quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV along with a covering letter.

Salary: £45,981
Contract: Full-time, permanent
Location: Turn2us London Hub (Farringdon) & homeworking

As the Supporter Engagement & Legacy Manager you will play a key role as we seek to reignite our legacy marketing programme and grow overall individual giving income to help ensure long-term support for those facing financial difficulty. You will be responsible for the project management and implementation of all supporter engagement activity, acquisition, and legacy marketing activities, ensuring all activity is optimised and campaigns include enhanced digital and social media content.  

Reporting to the Co-Heads of Supporter Engagement and managing the Supporter Engagement Officer, you will develop a multi-year plan to rebuild legacy income and a pipeline of legacy supporters, including re-engaging the EFH care home staff and major donors.

You will be responsible for supporting the strategic direction, operational plans and effective management of Turn2us’s giving programmes from individuals including appeals, regular giving and legacies, maximising net income from new and existing income streams.

The successful candidate will have experience of managing direct marketing campaigns in a charity environment as well as proven ability to manage successful legacy marketing campaigns. They will have significant experience stewarding individuals and legacy supporters and be adept at communicating the impact of donations, as well as having line management experience. The ability to make a strong case for supporting Turn2us’ key areas of work is crucial, as is an aptitude for proactively increasing acquisition and retention rates.

The post holder will also be a self-starter who is comfortable building new strategies from a relatively small pool of supporters and is experienced testing different tactics to establish the best practice for Turn2us.

If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 day a week.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 29th October 2025 at 23:59pm.

Interview date: 11th November 2025

Hybrid with regular travel between Luton and Dunstable and Bedford Hospitals

Are you an adaptable, collaborative and compassionate individual who has in-depth knowledge of safeguarding policy and legislation affecting children and young adults, including transitional safeguarding?  Do you have proven experience acting as a safeguarding lead or first point of contact for delivery teams, and in delivering or supervising trauma-informed, strengths-based, and person-led services?

If so, join St Giles as our Team Manager – Hospital and Health, where you will support the delivery of services that prevent and respond to youth violence and exploitation.  This will see you supervise and coach practitioners delivering our Hospital and Health-based services across Emergency Departments, Major Trauma Centres, and community health settings, and ensuring that high-quality, trauma-informed, young person-led support is provided at reachable moments, when children and young adults are most vulnerable. 

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will lead the day-to-day service delivery across hospital and health-based settings to meet contract requirements and organisational values, while also delivering and supporting trauma-informed, co-produced, and developmentally appropriate interventions for children and young adults following incidents of violence, exploitation, or acute crisis.

You will be expected to maintain strong local partnerships with NHS Trusts, hospital safeguarding teams, Violence Reduction Units, and other health professionals, representing the service in external meetings and forums, plus provide line management, supervision, and coaching to up to 8 hospital-based or community-linked practitioners, including support for reflective and adaptive practice.  We will also count on you to act as safeguarding lead for the team and to drive team performance against KPIs, outcomes, and quality standards, championing inclusive leadership and fostering a psychologically safe, equitable team culture.

What we are looking for

• Experience delivering services within or alongside hospital, emergency care, or health-based environments

• An understanding of NHS safeguarding procedures, discharge planning, and the importance of intervention at reachable moments

• Proven ability to lead diverse frontline teams in high-risk, fast-paced settings

• Experience advocating for teams and young people in multi-agency clinical or safeguarding settings

• Ability to manage safeguarding, clinical escalation, and multi-agency decision-making

• The ability to demonstrate a strong understanding of lived experience

• Strong interpersonal, relationship-building and communication skills, verbal and written

• A professional, empathetic and flexible approach to your work

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 9 am on 27 October 2025