• Are you looking for volunteer roles ?

    Go to volunteering section

7

Service Desk Manager Jobs in Belfast

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Closing tomorrow
Connect, Remote
£40,280 - £50,880 per year
Posted 2 weeks ago
Closing in 3 days
Understanding Recruitment Ltd, Remote
£50,000 - £60,000 per year
Posted 3 weeks ago Quick Apply
Page 1 of 1
Remote
£33,546.95 per year, pro rata
Part-time (20 or 22 hours per week)
Permanent
Job description

You must live in the area you’re applying for in order to carry out this role.

The vacancy

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

We have two roles available covering the following areas:

Hart, Rushmoor, Basingstoke, Winchester, Test Valley: 

22 hours (£21,086.65 per year)

Eastleigh, New Forest, Southampton: 

20 hours (£19,169.69 per year)

About the role

You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.

You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.

You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.

What you'll do:

  • Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.

  • Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients. 

  • Work flexibly across the service responding to enquiries through a range of channels.

  • Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.

What you'll bring: 

  • Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate  the health and social care system 

  • Experience and understanding of safeguarding and your role in keeping clients safe and  implementing organisational policies and procedure

  • Ability to be calm and use emotional intelligence in challenging casework

  • Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems

  • The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally 

Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.

We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The successful candidate will be required to: 

  • live in the area specified, and be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport

  • Preferably hold a full driving licence

  • provide occasional cover on Saturdays and/or Bank holidays

  • provide their own broadband service with a minimum download speed of 2Mb 

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

What's it like to work for us?

We aim to find a cure and improve life for everyone affected by Parkinson's - and you could help us achieve this.

We offer a variety of paid job roles and volunteer opportunities both at our UK office in London and across the UK

Application resources
Posted on: 20 February 2024
Closing date: 04 March 2024 at 23:59
Tags: Advice, Information,Social Care/Development,Advocacy