Service desk manager jobs in Belfast
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help young refugees thrive by growing high-impact funding partnerships!
About Young Roots
Young Roots' vision is a compassionate and welcoming society for young people seeking safety in the UK.
We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.
Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing the whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.
About the Role
Young Roots is looking for an experienced and creative Trusts & Foundations Fundraiser to play a key role in securing income that transforms the lives of young refugees and asylum seekers. This is a rewarding role leading Trusts and Foundations income generation with structured support from the Head of Fundraising and Development. We are open to applicants wishing to work part-time or full-time to support work-life balance. Please specify in your application your desired working pattern.
You'll manage a defined portfolio of Trust and Foundation partners, working alongside colleagues overseeing other income streams. You'll develop compelling funding proposals, and proactively identify new opportunities aligned with our strategy. Working closely with colleagues across the organisation, you’ll place young people’s voices and experiences at the heart of every bid, helping to fund services that support belonging, wellbeing and futures.
We are a small, collaborative organisation, so you will work closely with senior colleagues and programme staff, with plenty of opportunity to influence how we fund and grow our work.
This is an ideal role for a confident Trusts fundraiser who enjoys building relationships, spotting opportunities, and taking ownership — while working collaboratively in a values-driven organisation.
Why work with us?
-
Flexible working (full-time or part-time, hybrid, working patterns to allow for caring responsibilities)
-
A supportive, values-led team
-
Opportunities for learning, development and progression
-
The chance to play a key role in a small charity with big ambitions
-
Work that has a genuine, lasting impact on young people’s lives
To Apply:
To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role.
Your personal statement should be no more than 800 words, answering the following questions:
1. What is your motivation for working with Young Roots? (100 words)
2. What is your motivation for applying for this role specifically? (200 words)
3. What skills and experience would you bring that will enable you to be successful in this role? Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria. (500 words)
Please also specify your ideal working pattern.
Please submit your application via Charity Jobs.
No agencies, please.
Closing date: 25th January 2026
Interview date: 3rd/4th February 2026
Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview for those with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying and you’d like any adjustment to the process or you’d like an informal discussion or advice on your application, please get in touch. We would also like to alert you to the existence of organisations which support people from under-represented groups to access employment, who can advise you on applying for this role. For example, Scope, Young Women’s Trust and Experts by Experience.
Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.
Our work is underpinned by policies and procedures which promote safe working practices. We have a framework of training and supervision which everyone is expected to comply with and systems for monitoring, quality assurance and gaining service user feedback. On joining you will be expected to be part of this approach to safeguard our service users.
All posts are subject to a safer recruitment process which includes vetting checks such as enhanced criminal records and barring, scrutiny of employment history, references and other checks.
Working alongside young people seeking safety - building trust, providing practical and emotional support, and promoting their rights and power.
The client requests no contact from agencies or media sales.
TPP are recruiting a part time Events Manager on behalf of our client, a well-established professional membership body.
Hours: 21 hours per week (flexible working pattern, must include Thursday 9.00am–1.00pm)
Benefits:
• Fully remote working (all necessary equipment provided: laptop, desk, chair, etc.).
• Office closure from 27–31 December each year.
• Additional annual leave for long service.
• Birthday day off (if it falls on a working day).
• Health Cash Plan, Life Assurance, and Income Protection.
• Travel and subsistence expenses covered for all work travel.
And more!
The role:
As the Events Manager you will lead the organisation’s events programme, including webinars, workshops, annual awards, building tours and networking events. The Events Manager will manage all aspects of planning, logistics and delivery supported by an Events Assistant. You will review the overall events programme to ensure right balance of content. As the Events Manager you will manage events budget and reporting while also evaluating event performance. You will liaise with speakers, venues and suppliers too.
Essential criteria:
- Substantial experience as an Events lead in a membership or professional body
- Strong organisational skills and attention to detail
- Proven project and people leadership coordination skills
- Experience managing budgets and working with suppliers
Salary: £45,000 FTE (£27,000 for 21 hours per week)
Closing date: 29th January
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Learning and Development Officer (Aligned to Wales Synod Cymru and West Midlands)
Welsh speaking
Salary: £41,810.00 per annum
Location: Home based but within commutable distance to Wales Synod Cymru District and West Midlands District.
Hours: 35 hours per week
This role is part of the Connexional Team Learning Network, supporting, encouraging, and equipping the Church to live out ‘Our Calling’ through worship, mission, evangelism and discipleship. The Learning Network primarily works with lay and ordained leaders, helping them equip others.
This post contributes to Connexional-wide learning and development initiatives, and is specifically aligned with the Wales Synod Cymru District as the Welsh speaking Learning and Development Officer (LDO) and the new West Midlands District following the merger of the current Birmingham District and the Wolverhampton and Shrewsbury District on 1st September 2025. Wales Synod Cymru is a bilingual District of 16 circuits, including the Welsh language Cymru Circuit which covers the whole of Wales, and the West Midlands District has 20 circuits across Birmingham, Wolverhampton and the Black Country, Worcestershire, Warwickshire, Herefordshire, Shropshire and Staffordshire. Both districts are diverse in terms of population groupings and serve communities in rural, market towns, suburbs and city centre settings.
The Ideal Candidate for This Role
The person best suited for this Learning & Development Officer role will be:
A Passionate and Committed Christian:
- Deeply engaged in their faith and motivated to help churches grow in discipleship, worship, mission and evangelism.
- A member of a church in good standing with Churches Together in Britain and Ireland (or an equivalent organisation).
- Committed to the values of inclusivity, justice, evangelism, and church growth.
A Skilled Educator and Facilitator
- Experienced in learning and development, with transferable skills to a church setting.
- Confident in designing, delivering and evaluating training, both and online and onsite.
- Able to engage adult learners effectively, making theological concepts accessible, and equipping people for vocations within the life of the church.
- A strong theological thinker, able to guide and develop conversations to enable A Methodist Way of Life.
A Strong Communicator and Relationship-Builder
- Able to connect with and inspire people across the church to enable them to serve in their varied communities.
- Skilled in facilitating discussions on vision, mission and growth planning.
- Comfortable using digital tools and online platforms for training and communication.
- Adept at working across cultural and theological contexts, bringing sensitivity and adaptability.
- Proactive in identifying learning and development needs and responding with creative, tailored solutions.
- A fluent Welsh speaker with strong oral and written communication skills in both Welsh and English
A Collaborative Leader
- Capable of working with diverse teams, including ordained and lay church leaders.
- Skilled in planning, organising, and evaluating learning and development initiatives.
- Proactive in identifying training needs and responding with creative, tailored solutions.
- Open to collaborating across Methodist districts and the wider church network.
A Flexible and Self-Motivated Professional
- Comfortable with travel and occasional evening/weekend work.
- Based in the either Wales or the West Midlands, with the ability to travel across both districts as required.
- Organised and self-driven, able to manage multiple projects and responsibilities.
- Creative and adaptable in responding to the changing needs of churches and communities
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities. Please note that this is a post which includes Welsh language work for which the ability to speak and write in Welsh to a high standard is essential.
The successful applicant will be required to live either within or close to either District and will be expected to travel extensively across both Districts and beyond for work purposes.
Please note previous applicants need not apply.
Closing date: 2 February 2026 @ 9am
Interviews to take place on:
Tuesday 10th February 2026: First stage telephone interviews, conducted in Welsh, between 1 and 4pm.
Thursday 19th February 2026: Second stage interviews conducted in English and Welsh in Shrewsbury.
The rest of the recruitment process will be conducted in English.
N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
£42,000 – £58,000 pa + generous benefits
12-month fixed term / 35 hours per week
This is a remote role involving regular national travel, including to the Capacity office in Liverpool, Local Trust office in London, and 3ni work across the country as needed. Out of hours travel and stays away from home are therefore a key feature of the role.
As our Senior Neighbourhood Designer and Doer you will lead and deliver Capacity’s work through 3ni, the national network for neighbourhood improvement. You will focus on a distinct portfolio of work centred on neighbourhood working and community-led regeneration, supporting local government and public sector partners to strengthen social infrastructure and tackle place based challenges alongside communities.
3ni is a partnership between Capacity and Local Trust, two organisations committed to rethinking how public services and community regeneration work. Together, we’re bringing fresh ideas, practical tools, and hands-on support to help local government and public sector partners make real, lasting change in the places that need it most.
Leading in a in a relational, inclusive, and developmental way, as Senior Neighbourhood Designer and Doer you will:
• Ensure every project begins with robust discovery, drawing on lived experience insight, stakeholder research, data analysis, and policy or desk research as appropriate.
• Support clients and partners to navigate uncertainty, identify strategic choices,
and make informed decisions in complex environments.
• Lead the delivery of complex programmes and portfolios of work, ensuring
clarity of purpose, appropriate pace, and strong coordination across projects.
See our job pack for a full job description.
What we need
• Deep understanding of neighbourhood-level public service delivery, local authority structures, and community dynamics.
• Ability to work collaboratively with local authorities, community organisations, and residents to co-produce solutions at the neighbourhood level.
• Ability to balance creativity and innovation with commercial and operational feasibility, ensuring solutions are viable, sustainable, and deliverable
• Experience building trust and effective relationships with clients, partners, stakeholders, and communities
• Experience working on place-based programmes or initiatives that strengthen local social infrastructure or tackle neighbourhood-level challenges.
See our job pack for a full person specification.
The extras
• For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.
• 2 Capacity bank holidays per annum.
• Flexible working (including majority working from home).
• Free eye-tests, vouchers for glasses.
• Scottish Widows Pension Scheme, matched up to 6%.
• Funded health support including counselling, physiotherapy etc.
• Holiday buy-back scheme (up to 5 per annum).
• Team days and socials. Free lunches (yes there is such a thing).
• A great team to work with (but we would say that).
To Apply
For further information please visit our portal via the apply button, where you can download our job pack and apply!
Closing date Midnight, Sunday 18th January 25.